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Jabra GO 6470 AU/NZ manual

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Table of contents for the manual

  • Page 1

    www.jabra.com Jabra GO ™ 6470 User manual[...]

  • Page 2

    2 e n g l i s h Jabra GO 6470 US ER M ANUAL CON T E N TS 1. IN T R O D UC TI O N ...................................................................................... 6 2. IM P O R T AN T SA FE T Y I NF O R MA TI O N .............................................. 7 2.1 RE A D THE S AF E T Y G U ID E ................................................[...]

  • Page 3

    3 e n g l i s h Jabra GO 6470 US ER M ANUAL 6. DAIL Y USE  C ALLING, ANSWERING AND HANGING UP . .. .. .. 30 6.1 HE A DS E T CO N TR O LS A ND I ND I CA TO RS ............................................................................ 30 6.2 TH E T A R G E T PH O NE CO NC E PT .....................................................................[...]

  • Page 4

    4 e n g l i s h Jabra GO 6470 US ER M ANUAL 8. TH E Jabra G O TOUC H S C RE E N BA SE ............................................ 49 8.1 Jabra G O BA S E CO N NE C TI ON S AN D SE TU P .................................................................... 49 8.2 US I NG T HE TO UC H SC R EE N .........................................................[...]

  • Page 5

    5 e n g l i s h Jabra GO 6470 US ER M ANUAL 11. TH E Jabra L I N K 350 U S B B LUE TO OTH ® A DA PT E R ................... 64 11.1 Jabra L I NK 350 U SB B l u et o ot h® A DA P TE R DI AG R AM ............................................. 64 11.2 PU R PO S E O F TH E U S B B l u e toot h® AD AP T ER .............................................[...]

  • Page 6

    6 e n g l i s h Jabra GO 6470 US ER M ANUAL 1. I N TR OD U C T I O N Thank you f or choosing a Jabra GO™ headset. W e are sure that y ou will enjoy its wide range of features and nd it comfortable to wear and easy to use . This manual describes the Jabra GO 6470 headset solution. The Jabra GO headset featur es ex tremely compact and light-weig[...]

  • Page 7

    7 e n g l i s h Jabra GO 6470 US ER M ANUAL 2. I M PO R T A N T S A F E T Y I N F OR M A T I O N 2.1 RE A D THE S AF E T Y G U ID E W ARNING!: Y our headset includes a Warning & Declaration guide . Do not attempt to assemble or use your headset before y ou have thoroughly read and understood the safety guide . I f you did not receiv e the guide[...]

  • Page 8

    8 e n g l i s h Jabra GO 6470 US ER M ANUAL 2.3 CA R E A N D M AI N TE N AN C E Protect your Jabra GO base and headset just as y ou would any other type of sensitive electronic equipment. If your Jabra devices requir e cleaning, then consider the following advice: - If necessary, clean the t ouchscreen with a standard computer-screen cleaning solut[...]

  • Page 9

    9 e n g l i s h Jabra GO 6470 US ER M ANUAL 3. P R O D U C T O V E R VI E W 3.1 P AC K AG E CON T EN T S 1 Headset 2 Jabra GO base 3 Mains power adapter (for base) 4 T wo dierent ear hooks; one can be moulded 5 Headband 6 T wo dierently-shaped earbuds 7 T elephone cable 8 USB cable 9 Installation CD with Jabra PC Suite Software, user’ s gui[...]

  • Page 10

    10 e n g l i s h Jabra GO 6470 US ER M ANUAL 3.2 OP T IO N AL ACC E SS O RI E S The following acc essories for Jabra GO are available separately and are oc casionally mentioned in the other chapters of this manual. Y ou may have or dered one or more of these together with your headset. 1 GN1000 Remot e Handset Lif ter 2 Electronic-hookswitch adapte[...]

  • Page 11

    11 e n g l i s h Jabra GO 6470 US ER M ANUAL 3.3 Jabra G O HE A DS E T D IA GR A M 1 Multifunction button (answer/end call , among other func tions) 2 T ouch panel for volume contr ol (by sliding nger) and mute control (by double-tapping) 3 Dual Noise Black out™ microphones 4 A c tivity and status indicator (multicolor LED ) 5 Earbud (with spe[...]

  • Page 12

    12 e n g l i s h Jabra GO 6470 US ER M ANUAL 3.4 Jabra G O BA S E D I AG RA M 1 Headset cr adle 2 T ouchscreen 3 T elephone por t (connects to the handset port on your desk phone) 4 Handset port (connects to your desk-phone handset) 5 A UX port (connects to GN1000 Remote Handset Lifter or elec tronic-hookswitch adapter) 6 USB port (connects to your[...]

  • Page 13

    13 e n g l i s h Jabra GO 6470 US ER M ANUAL 4. S YS T E M S E TU P A N D CO N N E C T I O N S This chapter explains how to assemble y our Jabra GO solution and connect it to your other oce equipment. 4.1 SE TUP O V ER VI E W A N D B AC K GR O UN D Connection Diagram Figure 5: Jabra GO base connections Using a Headset with a Desk Phone T o accom[...]

  • Page 14

    14 e n g l i s h Jabra GO 6470 US ER M ANUAL 4.2 QU I CK  ST A R T SE TUP W I ZA RD T o get started, just power the Jabra GO base and then follo w the set-up -wizard instructions on the touchscreen. T o run the setup wizard: 1. Review the information outlined in Section 4.1: S etup Overview and Background . It will help you understand the types [...]

  • Page 15

    15 e n g l i s h Jabra GO 6470 US ER M ANUAL Assemble the Headset The headset is delivered alr eady attached to an ear hook, but it can also be worn in the headband or neck band wearing styles. Ear hook and headband wearing-style attachments are included; the neckband is available separately . Figure 7: Wearing the Jabr a GO headset in various styl[...]

  • Page 16

    16 e n g l i s h Jabra GO 6470 US ER M ANUAL Tip: If you use the ear hook, then slide the attachment up or down until the headset ts most comfortably to your ear . Rem ember t hat th ere is an alt ernati ve ear hook include d in th e packag e, in additi on to the one attac hed to the headset on de livery . This ear hoo k is v ery exib le and [...]

  • Page 17

    17 e n g l i s h Jabra GO 6470 US ER M ANUAL Note: If you dock a Jabra GO base and headset that are not pair ed, the touchscreen asks if you would like to pair the two units removing the previously pair ed headset (if any) from the base’ s pairing table). 4.4 CON N EC TI N G THE Jabra GO B AS E TO YOU R D E SK P HO N E Identifying Y our Desk Phon[...]

  • Page 18

    18 e n g l i s h Jabra GO 6470 US ER M ANUAL Connecting to a Desk Phone without a Headset Port If your desk phone does not include any built-in support for adding a headset, then connect the Jabra GO base between the handset and the desk-phone body as described below . Figure 9: Connecting to a desk phone without a headset port 1. On your desk phon[...]

  • Page 19

    19 e n g l i s h Jabra GO 6470 US ER M ANUAL Connecting to a Standard Headset P or t Figure 10: Connecting to a desk phone with a headset port If your desk phone includes a dedicated headset port, then take advantage of this feature by c onnec ting the Jabra GO base as follows: 1. Connect the telephone cord included with your headset from the port [...]

  • Page 20

    20 e n g l i s h Jabra GO 6470 US ER M ANUAL 4.5 CON F IG U RI N G THE Jabra GO B AS E FO R Y O U R D E SK P HO N E When the touchscreen wizard is helping y ou set up your desk phone, it will ask you to call a Jabra test server . This enables the Jabra GO base to test its clear dial-tone-switch and microphone-level settings by exchanging signals wi[...]

  • Page 21

    21 e n g l i s h Jabra GO 6470 US ER M ANUAL In the guided setup, you are pr ompted to select your country from a list. This det ermines which Jabra test ser ver number is displayed for y ou to dial. If your country is not listed, select a neighbouring countr y . If the Jabra GO base cannot contact the Jabra test server: In this case, you can choos[...]

  • Page 22

    22 e n g l i s h Jabra GO 6470 US ER M ANUAL 1. I f you have not alr eady done so, then set the clear dial-tone switch as described above . 2. Follow the on-screen instructions. If the base has contact with the Jabra test server , it determines the optimal microphone level automatically . If the base cannot contact the test server , you can re-tr y[...]

  • Page 23

    23 e n g l i s h Jabra GO 6470 US ER M ANUAL Connecting to the GN1000 Remote Handset Lifter A remote handset lifter gives y ou remote call control with a Jabra GO headset up to 100 m awa y from your desk. It lets you answer calls, end calls and transfer ring tones t o the headset. The GN1000 Remote Handset Lifter is an accessory available from Jabr[...]

  • Page 24

    24 e n g l i s h Jabra GO 6470 US ER M ANUAL C O N N E C T D E S K P H O N E 5. I n the CON- NECT DESK PHONE screen, shown left, connect to the handset port. C O N NE CT 6. I n the (second) CONNECT screen, shown left, connect the control cable attached to the GN1000 to the base’ s AUX port. Figure 21: Connect to the handset port Figure 22: Connec[...]

  • Page 25

    25 e n g l i s h Jabra GO 6470 US ER M ANUAL Connecting to a Phone with an Electronic Hookswitch If your desk phone includes an electronic hookswitch, then you can take advantage of this fea ture by purchasing and installing the appropriate type of electronic hookswitch adapter for y our phone. Adapter requirements can be very dierent between de[...]

  • Page 26

    26 e n g l i s h Jabra GO 6470 US ER M ANUAL 4.7 CON N EC TI N G THE Jabra GO B AS E TO YOU R CO M PU T ER All Jabra GO models can be connected to a computer via a USB cable f or the purposes of conguration and rmware updates . In addition, they can use this connec tion to interact with a softphone program. Figure 28: Connecting to a computer[...]

  • Page 27

    27 e n g l i s h Jabra GO 6470 US ER M ANUAL 5. I N ST AL L I N G A N D R U N N IN G T H E Jabra P C SU I T E 5.1 Jabra P C SU I TE F EA T UR E S The Jabra PC Suite is a collection of programs tha t suppor t and expand your headset’ s features. It enables you to: - Control several types of softphone programs from y our headset - Congure the Ja[...]

  • Page 28

    28 e n g l i s h Jabra GO 6470 US ER M ANUAL Applying Firm ware Updates T o install new rmware: In the Check for Updates result window sho wn below, click the Update button. Figure 30: Check for Updates result window in Jabra C ontrol Center This starts the Jabra Firmwar e Updater, as sho wn below : Figure 31: : Jabra F irmware Updater; rst s[...]

  • Page 29

    29 e n g l i s h Jabra GO 6470 US ER M ANUAL 5.6 CE N TR A L A D MI N IS T RA T IO N AN D MA SS D EP LOYME N T If you are an IT manager of an organization that is r olling out a large number of Jabra GO solutions, then you might wish to use the Jabra Contr ol Center , which is par t of the Jabra PC Suite. For advanc ed Jabra products with many con?[...]

  • Page 30

    30 e n g l i s h Jabra GO 6470 US ER M ANUAL 6 . DAIL Y USE  CALLING, ANSWERING AND HANGING UP 6.1 HE A DS E T CO N TR O LS A ND I ND I CA TO RS The Multifunction Button This button is located near the back of the headset. Through a combination of taps , double -taps, short presses and long presses, you will be able t o execute all of the most-n[...]

  • Page 31

    31 e n g l i s h Jabra GO 6470 US ER M ANUAL Note: if the target phone is shown gr eyed out on the touchscreen, it means that the phone has become disconnected. This can only occur with mobile- or sof tphones and Cisco desk phones. Y ou need to either re- connect the phone or touch another phone on-screen to select a dieren t target. Figure 33: [...]

  • Page 32

    32 e n g l i s h Jabra GO 6470 US ER M ANUAL V oice -Activated Mobile Phone Dialing This feature r equires that your mobile phone supports the hands-free Bluetooth® wireless technology prole . See your mobile phone’ s documentation for details about how to set up voice-activated dialing and whether this feature is supported over Bluetooth® .[...]

  • Page 33

    33 e n g l i s h Jabra GO 6470 US ER M ANUAL Calling through a Desk Phone Figure 37: Placing a call with your headset and desk phone T o place a call through your desk phone: 1. I f necessary, set the desk phone as the current tar get for your headset (see also Section 6.2: The T arget Phone Concept. ) 2. T o get a dial tone: If you are using a han[...]

  • Page 34

    34 e n g l i s h Jabra GO 6470 US ER M ANUAL When there is an incoming call, y ou will hear a ringtone from the phone, Jabra GO base and/or headset. In most cases (see below), the touchscreen indicates which phone is ringing and sho ws the incoming phone number (if available). The ringtone played in the headset also indicates which phone is ringing[...]

  • Page 35

    35 e n g l i s h Jabra GO 6470 US ER M ANUAL 6.6 CON T R OL L IN G TH E S P EA K ER V O LUM E A N D M I CR O PH O NE The headset features a t ouch panel that is similar to the touch pad included with many laptop computers. U se it to adjust the volume you hear in y our headset and to mute/unmute the microphone. - Slide your nger up the touch pan[...]

  • Page 36

    36 e n g l i s h Jabra GO 6470 US ER M ANUAL Mobile Phones For mobile phones , the procedure varies by phone model. Please see your mobile phone documen tation for details. Softphones For softphones, y our headset is likely to be your only option, but if other audio devices are connected to your PC, you may be able to switch t o them by changing th[...]

  • Page 37

    37 e n g l i s h Jabra GO 6470 US ER M ANUAL Note: Y ou cannot manage call waiting on a desk phone from the Jabr a base or headset. I n this case, you must use the physical con trols of your desk phone — if it supports call waiting. Similarly, if you ar e using an unsupported softphone, then you must use your softphone’ s nativ e inter face to [...]

  • Page 38

    38 e n g l i s h Jabra GO 6470 US ER M ANUAL 7. T H E J abra G O H E A D S E T This chapter provides in-depth details about the Jabra GO headset. See also Chapter 3: Product Overview for detailed diagrams. 7.1 HO W TO WE AR T H E H E AD S E T Y ou can wear your Jabra GO headset in a v ariet y of styles, each of which can be worn on either the left [...]

  • Page 39

    39 e n g l i s h Jabra GO 6470 US ER M ANUAL Attaching the Head- or Neckband T o attach the head- or neckband: 1. Remove the current wearing-style attachment, if any . 2. Align the earbud and tting of the headset with the matching holes on the head- or neckband and press until it clicks into place. 3. Put on the headset and rotate the microphone[...]

  • Page 40

    40 e n g l i s h Jabra GO 6470 US ER M ANUAL 4. Y our phone now looks to see if any nearby Bluetooth® wireless technology devic es are advertising themselves for pairing. Use y our phone’ s controls to identify and select the Jabra GO 6400 device . Y our phone may also ask for the headset’ s pass code. The pass code for all Jabra devices is 00[...]

  • Page 41

    41 e n g l i s h Jabra GO 6470 US ER M ANUAL If two paired devices are turned on and in range but fail to connect automatically , you can connect manually . Do the following, as needed: - Use the base touchscreen, as described in the section “F orcing Reconnection/Disconnection via the touchscreen ” . - Use the menu system on your mobile phone [...]

  • Page 42

    42 e n g l i s h Jabra GO 6470 US ER M ANUAL The precise eect of each type of gesture depends on what you ar e currently doing (e.g., if you are alr eady on a call, which phone is the current target, et c.). The table below summariz es all of the control possibilities presented by the multifunction button. Function T ap Double- T ap Press (hold [...]

  • Page 43

    43 e n g l i s h Jabra GO 6470 US ER M ANUAL Headset Signal T ones The headset uses a variety of soft tones to alert you to events such as an incoming call, multifunction button presses, volume changes , and more. These enable you to keep track of what is going on while you are wearing the headset. State or ev ent T one description Sample (click to[...]

  • Page 44

    44 e n g l i s h Jabra GO 6470 US ER M ANUAL Choosing Voice or T ones for T arget indicators Th e h eads et is capa ble of pla yin g e ith er a to ne or a hu man vo ice wh en y ou cha nge the ta rge t p hon e, thus te lli ng you wh at the new ta rge t is . T he h uma n v oic e i s al wa ys i n E ngl ish, r egar dle ss of you r o ther la ngu age set[...]

  • Page 45

    45 e n g l i s h Jabra GO 6470 US ER M ANUAL Headset state LED when battery level is good LED when battery level is low Pow er being turned o Red 100ms O 100ms Repeats to a total of 3 times Same as for good battery level Pairing Constant blue Constant red Pairing succeeded Blue 200ms O 400ms Repeats to a total of 5 times Red 100ms O 300[...]

  • Page 46

    46 e n g l i s h Jabra GO 6470 US ER M ANUAL 7.8 ST A Y IN G WI TH I N R A NG E The Jabra GO headset supports the following maximum ranges: - When talking through the Jabra GO Base or Jabra LINK 350 USB Bluetooth® Adapter: up to 100m - When talking over Bluetooth® wireless technology Class 2 (most) mobile phones: up to 25m In practice, you will p[...]

  • Page 47

    47 e n g l i s h Jabra GO 6470 US ER M ANUAL The following rules of thumb will help y ou plan a high capacit y installation to minimize interference and t o ensure an optimal audio performance (a high quality audio based on a signal-to-noise consideration). • Ifyouinstallfewerthan25JabraBluetooth®wir elesstechnology[...]

  • Page 48

    48 e n g l i s h Jabra GO 6470 US ER M ANUAL 7.13 FO R C IN G RE CO NN E C TIO N/ DI S CON N EC TI O N VI A THE TO UC H SC R EE N The Jabra GO base does not connect directly to the mobile phone — the base connects to the headset and the headset connects to the mobile phone. Its connection to the mobile phone is via the headset. If the headset —[...]

  • Page 49

    49 e n g l i s h Jabra GO 6470 US ER M ANUAL 8. T H E J abra G O TO UC H S C R E E N B A S E This chapter describes how to work with the f eatures of the Jabra GO base. See also Chapter 3: Product Overview for detailed diagrams. 8.1 Jabra G O BA S E CO N NE C TI ON S AN D SE TU P For details about ho w to set up the Jabra GO base and connect it to [...]

  • Page 50

    50 e n g l i s h Jabra GO 6470 US ER M ANUAL 8.3 ST A ND AR D OP E RA T IO N During normal operation, the touchscreen shows status inf ormation about your headset, shows the current target phone and indicates its status. F rom here you can answer an inc oming call, end the current call, access your Jabra GO base settings, choose a target phone and [...]

  • Page 51

    51 e n g l i s h Jabra GO 6470 US ER M ANUAL 8.4 CA L L O P TI O NS M EN U When you are on a call, y ou can access the Call Options menu by touching the icon in the upper right-hand corner of the screen, as shown below: 1 1 Mute: enables you to mute/unmute the microphone on your headset. Y ou can also do this by double-tapping the touch-panel on th[...]

  • Page 52

    52 e n g l i s h Jabra GO 6470 US ER M ANUAL 8.5 PH O NE M EN U When you are on a call, y ou can access the phone menu ( Desk Phone / PC & Softphone / Mobile Phone menu) by touching on the phone icon itself , as shown below . 1 1 Mute: enables you to mute/unmute the microphone on your headset. Y ou can also do this by double-tapping the touch-p[...]

  • Page 53

    53 e n g l i s h Jabra GO 6470 US ER M ANUAL 8.6 MS H PH O NE AC TI V E C A LL S CR E EN If your desk phone is using the MSH electronic hookswitch standard, the active call screen is a little di erent, as shown below: Figure 56: The active c all screen for a deskphone using MSH Here, the desk phone is in focus and the headset is undocked fr om i[...]

  • Page 54

    54 e n g l i s h Jabra GO 6470 US ER M ANUAL Note: call collision is not the same as call waiting, which is sometimes a vailable when you are talking on one phone and a call comes in on that same phone. See Section 8.6: Managing Call W aiting for details about how this is handled. 8.8 MA NA GI N G C A LL WAIT I NG For a gener al discussion of call [...]

  • Page 55

    55 e n g l i s h Jabra GO 6470 US ER M ANUAL If you have an active call, with no calls waiting , and you then put the active call on hold, the red (end call) button is removed fr om display. This means that you must re-activate the held call before you can end it (pr ess the green arrow). See the gure below: Figure 60: The curr ent (ac tive) cal[...]

  • Page 56

    56 e n g l i s h Jabra GO 6470 US ER M ANUAL 8.9 SE T T I NG S ME N U Figure 62: S E T T I N GS P e r s o n al Se t u p D i s a b l e a ud i o d e t e c t io n D i s c o n ne c t h e a d s e t Displaying the Settings menu T o access the Settings menu: 1. Wait until you hav e no ac tive calls and do not need the phone for a f ew minutes. 2. T ouch t[...]

  • Page 57

    57 e n g l i s h Jabra GO 6470 US ER M ANUAL 8.10 HE A DS E T D OC K IN G O P ER A T IO N Whenever the headset is docked correctly in the base ’ s cradle, the successful electrical connection to the base is indicated by an icon in the touchscr een’ s status bar as shown below: Figure 63: The touchscr een indicates that the headset is docked [...]

  • Page 58

    58 e n g l i s h Jabra GO 6470 US ER M ANUAL T o access the Adv anced Settings menu: 1. Wait until you hav e no ac tive calls and do not need the phone for a f ew minutes. 2. T ouch the icon in the upper-right corner of the touchscreen (a vailable only when all lines are idle). 3. The Settings menu opens. T ouch on Advanced here. 4. The Advanced Se[...]

  • Page 59

    59 e n g l i s h Jabra GO 6470 US ER M ANUAL 8.1 5 W EB CONF ERE NCI NG The re ar e thre e poss ible kind s of au dio li nk betw een y our PC and the headse t: - Audio link for mu sic - PC s oftphon e link. A tw o-way audio link f or soft phone c ommuni cation (which includ es hoo k comma nds) - PC c ommuni cation link. A tw o-way audio link us ed [...]

  • Page 60

    60 e n g l i s h Jabra GO 6470 US ER M ANUAL 9. A U D I O  H O L D A N D CA L L S W I TC H I N G 9.1 O VE R VIE W  WH A T I S PO S SI B LE ? An active call can be put on audio-hold at any time. This means that audio from that phone is no longer routed to the headset; the audio link between the phone and the headset is broken. Y ou can later c[...]

  • Page 61

    61 e n g l i s h Jabra GO 6470 US ER M ANUAL 9.3 AUD I O O N H O LD If you initiate an outgoing call while you ar e on a call on another phone, the current call is automatically put on audio-hold. It remains on audio-hold even after the new call is ended — you need to manually re-ac tivate the call to resume it. Y ou can put active calls on au[...]

  • Page 62

    62 e n g l i s h Jabra GO 6470 US ER M ANUAL 10. U S I N G T H E J abra G O TR A V E L C H A R G E R The Jabra GO Tr avel Charger is included with the Jabra GO 6470 package. T his chapter explains how to use the T ravel Charger . 10.1 Jabra G O TR A V EL C HA R G ER D IA GR A M 1 Headset cradle 2 Mini-USB socket 3 Jabra LINK 350 USB Bluetooth® Ada[...]

  • Page 63

    63 e n g l i s h Jabra GO 6470 US ER M ANUAL 10.3 CH A R GI N G THE H EA D SE T W IT H TH E TRAVE L C H AR G ER T o charge the headset using the Tr avel Charger , inser t the headset into the Tra vel Charger and connect the mini-USB port on the T ravel Charger to one of thr ee power sources, as shown below . T o charge the headset, insert it into t[...]

  • Page 64

    64 e n g l i s h Jabra GO 6470 US ER M ANUAL 11. T H E Jabra L I N K 350 U S B B l u e to ot h® A DA P T E R The Jabra LINK 350 USB Bluetooth® Adapter is a vailable as an accessor y for your Jabra GO 6470 solution. This chapter explains how to use the USB Bluetooth® Adapt er. 11.1 Jabra L I NK 350 U SB B l u et o ot h® A DA P TE R DI AG R AM 1.[...]

  • Page 65

    65 e n g l i s h Jabra GO 6470 US ER M ANUAL - Slow-ashing green light: The headset and USB Bluetooth® Adapter ar e paired but not (yet) connected. Connection occurs automatically — as long as your headset is switched on and close by , the headset tries to connect periodically and indenitely . When the light changes to constant g reen or y[...]

  • Page 66

    66 e n g l i s h Jabra GO 6470 US ER M ANUAL 11.5 Jabra L I NK 350 U SB B l u et o ot h® A DA P TE R VI SUA L I N DI C A TORS The Jabra LINK 350 USB Bluetooth® Adapter includes a pair of closely-spac ed LEDs, which light in various colors and sequences to indicate the call status and the connectivity status of the adapter . These are summarized i[...]

  • Page 67

    67 e n g l i s h Jabra GO 6470 US ER M ANUAL 12. F AQ S A N D T R O U B L E SH O OT I N G Q WHY WON’T MY HEADSET PAIR WITH MY MOBILE PHONE? A Please check the following: - Make sure that the headset is charged and in pairing mode. If the headset is already turned on, use the headset’s multi-function button to turn it o (press and hold for 4 [...]

  • Page 68

    68 e n g l i s h Jabra GO 6470 US ER M ANUAL Q NOTHING HAPPENS WHEN I TRY TO USE MY DESK PHONE. A Check the following: - Make sure the Jabra GO 6470 touch screen base is powered on. - Make sure the desk phone is the current target. See the section “The Target Phone Concept” for more. - Make sure the audio link to the desk phone is active (e.g.,[...]

  • Page 69

    69 e n g l i s h Jabra GO 6470 US ER M ANUAL Q IS IT POSSIBLE TO LISTEN IN ON CALLS WITH THE Jabra GO 6470? A The risk of unauthorized access to communication via a Bluetooth ® headset is very limited. Jabra GO 6470 uses 128 bit encryption. Q WHAT IS THE RANGE ON THE Jabra GO 6470? A The Jabra GO 6470 headset supports the following maximum ranges:[...]

  • Page 70

    70 e n g l i s h Jabra GO 6470 US ER M ANUAL 13. G E T T I N G A S S I S T A N C E If you are having problems with y our headset solution that are not addressed by the information in this manual, then please feel free to con tac t Jabra technical support at any the locations listed below . 13.1 EU R O PE W eb (for the latest support info and online[...]

  • Page 71

    71 e n g l i s h Jabra GO 6470 US ER M ANUAL 14. T E C H N I C AL S P E C I F I C A T I O N S 14.1 HE A DS E T W earing styles: Ear hook, headband, neckband (either included or available as accessories, depending on model) Dimensions: 18mm x 76mm x 22.5mm W eight: <18 g Operating envir onment: -10˚C to +60˚C (when charging: 0˚C to +45˚C); Up[...]

  • Page 72

    72 e n g l i s h Jabra GO 6470 US ER M ANUAL 14.3 HE A DS E T B A T TER Y Battery type: Lithium Ion Battery capacity: 125 mAh, nominal Battery talk time: Up to 6h at -10˚C to +60˚C Battery lifetime: Minimum 500 charge cycles (over 3 years when used for 8 hours a da y) Battery standby time: At least 100h at -10˚C to +60˚C Battery charge time: - [...]

  • Page 73

    73 e n g l i s h Jabra GO 6470 US ER M ANUAL Simultaneous Bluetooth® connections: 1 (headset) Bluetooth® audio bandwidth: Narrowband or wideband Desk phone connections: RJ-11 for handset, RJ-11 for phone body (or headset port), RJ-45 for A UX (for electronic hookswitch or GN1000 Remote Handset Lifter) Clear dial-tone switch and microphone calibra[...]

  • Page 74

    74 e n g l i s h Jabra GO 6470 US ER M ANUAL Softphone suppor t: Full call handling f or Skype, Cisco IP Communicator , Microsoft Oce Communicator; others see headset as a standard sound card; support for additional softphones may be added via driver updates for the PC 14.7 Jabra G O TR A V EL C HA R G ER Dimensions: 34mm x 83.5mm x 26.5mm Stora[...]

  • Page 75

    75 e n g l i s h Jabra GO 6470 US ER M ANUAL 15. G LOS S A RY Bluetooth® An open wireless protocol f or exchanging data over short distances from xed and mobile devic es, such as mobile phones and headsets. It is primarily designed for low power c onsumption, with a shor t range (power- class-dependent: 1 meter , 10 meters, 100 meters) based on[...]

  • Page 76

    76 e n g l i s h Jabra GO 6470 US ER M ANUAL Softphone driver Establishes a control link between a softphone and your Jabra headset, so y ou can answer and end, mute and un-mute, and hold and resume calls using the buttons on y our headset. The actual call control functions available from your headset depend on the capabilities of the softphone and[...]

  • Page 77

    77 e n g l i s h Jabra GO 6470 US ER M ANUAL 32-00683 RevD www.jabra.com © 2010 GN Netcom A /S. All rights reserved. Jabr a ® is a registered trademark of GN Ne tcom A/S. All other trademarks inc luded herein are the property o f their respective owners. Th e Bluetooth ® word mark and logos are owned by the Bluetooth SIG, Inc. and any use of suc[...]