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Table of contents for the manual
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Page 1
www.jabra.com User Manual Jabra PRO™ 930 Duo www .jabra.com User Manual[...]
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Page 2
2 ENGLISH JABRA PRO TM 930 DU O C ONTENTS 1. WEL COME .................................................................................................. 4 2. PRODUC T OVERVIE W ........................................................................... 5 2. 1 P ACKAGE C ONTENTS .......................................................................[...]
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Page 3
3 ENGLISH JABRA PRO TM 930 DU O 6. 2 CALL W AITING (SUPPORTED SOFTPHONES ONL Y) ..................................................... 16 6. 3 CONFERENCE CALL WITH MUL TIPLE HEADSETS .......................................................... 17 7. ADV ANCED JABRA PRO 9 30 DUO FEA TURES .......................... 18 7. 1 SAFETONE™ AUDIO PROTEC TION[...]
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Page 4
4 ENGLISH JABRA PRO TM 930 DU O 1. WEL C OME Congra tulations on purchasing your new Jabra PRO 930 Duo . W e are sure y ou will enjoy its wide range of f eatures, and nd the headset comf ortable to wear and easy to use. Jabra PRO 930 Duo headset f eatures • Compatible with PC and Mac. • Wideband audio f or exceptional sound quality . • V o[...]
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Page 5
5 ENGLISH JABRA PRO TM 930 DU O 2. PRODUC T OVER VIE W 2.1 P A CKAGE C ONTENTS Pow er adapter USB cable Base Headset[...]
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Page 6
6 ENGLISH JABRA PRO TM 930 DU O 2.2 HEADSE T OVER VIEW Microphone boom arm Speaker volume down button Speaker volume up button Mute button Mount for wearing-style attachments Recharge contact Speaker Noise- cancelling microphone LED indicator Multi-function button[...]
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Page 7
7 ENGLISH JABRA PRO TM 930 DU O 2.3 BASE OVER VIEW Mute indicator Audio link indicator Battery indicator Headset cradle Headset recharge contact Foldable base stand Pow er adapter port USB port Speaker[...]
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Page 8
8 ENGLISH JABRA PRO TM 930 DU O 3. C ONNEC TING T O A PC Refer to the Warning and Declaration guide f or impor tant safety instructions prior to installation and use of the Jabra PRO 930 Duo . 3.1 FOLDABLE BASE ST AND The Jabra PRO 930 Duo base stand can be folded int o three positions: open, closed and standing position, as illustrated . CLICK[...]
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Page 9
9 ENGLISH JABRA PRO TM 930 DU O 3.2 CONNEC T T O PC 1. Plug the USB cable to the port marked on the base. 2. Connect the USB cable to an y free USB port on the PC. 3.3 CONNEC T POWER SUPPL Y TO BASE 1. Plug the pow er adapter into the port marked on the base. 2. Connect the power adapt er to the mains power socket.[...]
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Page 10
10 ENGLISH JABRA PRO TM 930 DU O 3.4 DOCK THE HEADSET Dock the headset with the base Dock the headset. When docked correctly the headset battery will begin charging , if needed. Charge for 20 minut es or until the battery indicator on the base is steady green.[...]
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Page 11
11 ENGLISH JABRA PRO TM 930 DU O 4. JABRA DIREC T Jabra Direct is software designed to support the Jabra PRO 930 Duo. F or optimal functionality and management of the Jabra PRO 930 Duo, it is highly recommended to install Jabr a Direct. Jabra Direct includes drivers for v arious softphones. For a list of supported softphones, visit www.jabra.c om/d[...]
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Page 12
12 ENGLISH JABRA PRO TM 930 DU O 5. JABRA PRO 9 3 0 DUO FEA TURES 5.1 HEADSE T MUL TI-FUNC TION BUT TON The multi-function button can answer calls and end calls using a combination of taps, double-taps or presses. Multi-function button F unction Ta p Double - tap Press and hold (1-3 seconds) Answer incoming call End current call Reject inco[...]
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Page 13
13 ENGLISH JABRA PRO TM 930 DU O 5.3 HEADSE T MUTE BUT T ON The mute button mut es or un-mutes the headset microphone. Mute button 5.4 HEADSE T LED INDICA TOR The LED indicator indicat es call status. Led indicator Headset state LED sample (click to view) Headset state LED sample (click to view) Connected Headset docked in base Not connected Headse[...]
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Page 14
14 ENGLISH JABRA PRO TM 930 DU O 5.5 HEADSE T A UDIO INDICA TORS The headset plays a v ariety of voice announcements and audio tones to indicate headset status and actions. Audio tones Audio Sample (click to listen) Audio tones Audio sample (click to listen) Po wer on Microphone muted Po wer o Call ended Button tap Battery low Button double-tap [...]
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Page 15
15 ENGLISH JABRA PRO TM 930 DU O 5.6 BASE VISU AL INDICA TORS The Jabra PRO 930 Duo base has three LEDs to indica te battery level, call status and events . 1 Icon Even t Battery charging (slow ash) F ull battery Medium battery Low batt er y V er y low battery (fast ash) Sleep mode (slow ash) Unknown battery status Microphone muted Active [...]
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Page 16
16 ENGLISH JABRA PRO TM 930 DU O 6. BASIC CALL M ANAGEMENT 6.1 MAKING CALLS, ANSWERING CALLS AND ENDING CALLS (SUPPORTED SOFTPHONES ONL Y) Action Make call 1. Lift headset from docking cradle, or tap the multi-function button. 2. Dial number using softphone application. Answer call Lift headset from docking cradle, or tap the multi-function button.[...]
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Page 17
17 ENGLISH JABRA PRO TM 930 DU O 6.3 CONFERENCE CALL WITH MUL TIPLE HEADSETS The Jabra PRO 930 Duo is able to pair with f our headsets in total for confer encing: one primar y and three secondary headsets (narrowband only). Connect secondary headset 1. While the primary headset is undocked and on a call, dock the secondary headset with the base hos[...]
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Page 18
18 ENGLISH JABRA PRO TM 930 DU O 7. ADV ANCED JABRA PRO 9 3 0 DUO FEA TURES 7.1 SAFE T ONE™ A UDIO PROTECTION Safe T one™ provides eective hearing protection against potential risks, such as acoustic shock and noise exposure . SafeT one ™ co nsi sts of t wo co mpo nent s, PeakS top™ and IntelliT one™ and can be set using Jabra Contr ol[...]
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Page 19
19 ENGLISH JABRA PRO TM 930 DU O 7.4 POWER MANA GEMENT The Jabra PRO 930 Duo provides sev eral built-in pow er management features for conserving energy . Auto sleep mode Auto sleep mode can be enabled using the Jabra PRO 930 Duo base (see Sec- tion 7.7). Auto sleep mode is o b y default. When enabled, the Jabra PRO 930 Duo will automatically en[...]
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Page 20
20 ENGLISH JABRA PRO TM 930 DU O 7.7 HOW TO CHANGE ADV ANCED SET TINGS Six advanced settings can be congur ed using the base. V oice prompts indicate the current setting and value . The six settings are: • Mute reminder tone . • Ringtone. • Base ringtone volume. • Audio protection. • Wireless r ange. • Auto sleep mode . 1 Start setup[...]
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Page 21
21 ENGLISH JABRA PRO TM 930 DU O ash x3 Base ringtone volume High Medium (default) Low O ash x4 Audio prot ection Peakst op (default) Peakst op and Intellitone ash x5 Wir eless Range Normal range (default) Low r ange V er y low range ash x6 Auto sleep mode O (default) On 3 End setup mode When nished, simultaneously press and ho[...]
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Page 22
22 ENGLISH JABRA PRO TM 930 DU O 7.8 HOW TO RESE T ADV ANCED SET TINGS • Put on the headset. • Simultaneously press and hold the mute button and both headset volume buttons until the v oice prompt says “Factory default ” and then release the buttons . The base will restart and reset the settings, indicated b y the white battery icon on the [...]
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Page 23
23 ENGLISH JABRA PRO TM 930 DU O 8. SUPPORT 8.1 F AQS AND TROUBLESHOO TING Q How do I pair m y headset with the Jabra PRO 930 Duo base? A Dock the headset with the base to initiate pairing. P airing will occur automatically , unless the base is currently linked with a primar y headset (a headset already paired with the base). Alt ernatively you can[...]
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Page 24
24 ENGLISH JABRA PRO TM 930 DU O Q Is it possible to set up an automatic dial t one for my softphone when I undock my headset? A Y es, for supported softphones the Jabra PRO 930 Duo can be congured to automatically get a dial tone when the headset is undocked . 1. Launch Jabra Control Cen ter , and selec t the ´Softphone´ tab. 2. Selec t/desel[...]
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Page 25
25 ENGLISH JABRA PRO TM 930 DU O 9. TECHNICAL SPECIFICA TIONS 9.1 JABRA PRO 93 0 DUO HEADSET Operating en vironment: 0˚C to +40˚C; Up to 95% RH non-condensing. Call con trol: Multi-function button suppor t for answer call , end call, reject call, docking operations also answer and end calls . V olume control and microphone mute: Button contr ols [...]
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Page 26
26 ENGLISH JABRA PRO TM 930 DU O 9.2 HEADSE T BA T TERY Battery type: Lithium Ion-polymer . Battery capacity: 295 mA/h, typical. Battery talk time: Up to 8 hours. Battery lifetime: Minimum 1000 charge cycles. Battery standby time: At least 36 hours. Operating temper ature range: -20˚C to +60˚C. The headset featur es a temperature-dependant chargi[...]
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Page 27
27 ENGLISH JABRA PRO TM 930 DU O 9.4 JABRA PRO 93 0 DUO BASE The Jabra PRO 930 Duo base meets the follo wing specications. Dimensions: 118 mm x 76 mm x 29 mm. W ireless standard: (CA T - iq) European DECT and U.S. DEC T . Operating en vironment: 0˚C to +40˚C; Up to 95% RH non-condensing. Recharge cradle: F its supplied Jabra PRO 900 series hea[...]
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Page 28
28 ENGLISH JABRA PRO TM 930 DU O 9.6 CERTIFICA TIONS AND SAFE T Y APPRO V ALS CE This product is CE marked according t o the provisions of the R & T TE Direc tive (99/5/EC). Hereby , GN declares that this pr oduct is in compliance with the essential requiremen ts and other relevant pro visions of Directive 1999/5/EC. F or fur ther information, [...]
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Page 29
29 ENGLISH JABRA PRO TM 930 DU O Industry Canada Operation is subject to the following two c onditions: (1) This device may not cause interference and (2) This device must accept any in ter ferenc e, including interference that may cause undesir ed operation of the device. The term “IC:” before the c er tication/registra tion number only sig[...]
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Page 30
30 ENGLISH JABRA PRO TM 930 DU O www.jabra.com © 2015 GN Netcom A/S. All rights reserved. Jabra ® is a registered trademark of GN Netcom A/S. All other trademarks included h er ei n are the property of their respective owners. (Design and specications subject to change without notice). MADE IN CHINA MODEL: WHB0 03BS/ WHB003HS REV A[...]