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The rules should oblige the seller to give the purchaser an operating instrucion of Juniper Networks C2000, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
What is an instruction?
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Unfortunately, only a few customers devote their time to read an instruction of Juniper Networks C2000. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
What should a perfect user manual contain?
First and foremost, an user manual of Juniper Networks C2000 should contain:
- informations concerning technical data of Juniper Networks C2000
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Why don't we read the manuals?
Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Juniper Networks C2000 alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Juniper Networks C2000, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Juniper Networks service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Juniper Networks C2000.
Why one should read the manuals?
It is mostly in the manuals where we will find the details concerning construction and possibility of the Juniper Networks C2000 item, and its use of respective accessory, as well as information concerning all the functions and facilities.
After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.
Table of contents for the manual
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Page 1
C-series Platforms C2000 and C4000 Hardware Guide Release 1.0.x Juniper Networks, Inc. 1194 North Mathilda Avenue Sunnyvale, California 94089 USA 408-745-2000 www.juniper.net Part Number: 530 – 020353 – 01, Revision A00[...]
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This product includes the Envoy SNMP Engine, developed by Epilogue Technology, an Integrated Systems Company. Copyright © 1986-1997, Epilogue Technology Corporation. All rights reserved. This program and its documentation were developed at private expense, and no part of them is in the public domain. This product includes memory allocation softwar[...]
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End User License Agreement READ THIS END USER LICENSE AGREEMENT ( “ AGREEMENT ” ) BEFORE DOWNLOADING, INSTALLING, OR USING THE SOFTWARE. BY DOWNLOADING, INSTALLING, OR USING THE SOFTWARE OR OTHERWISE EXPRESSING YOUR AGREEMENT TO THE TERMS CONTAINED HEREIN, YOU (AS CUSTOMER OR IF YOU ARE NOT THE CUSTOMER, AS A REPRESENTATIVE/AGENT AUTHORIZED TO [...]
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7. Ownership. Juniper and Juniper's licensors, respectively, retain ownership of all right, title, and interest (including copyright) in and to the Software, associated documentation, and all copies of the Software. Nothing in this Agreement constitutes a transfer or conveyance of any right, title, or interest in the Software or associated doc[...]
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Table of Contents About This Guide ix Objectives ......................................................................................................ix Audience ........................................................................................................ix Documentation Conventions ......................................................[...]
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Rack-Mounted Installation .............................................................................14 Installation Guidelines .............................................................................14 Preparing the Equipment Racks ..............................................................14 Installing the System .......................[...]
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Chapter 8 Managing RAID Disks on a C-series Platform 39 C-series Platform Data Storage ......................................................................39 Managing Disks in a C-series Platform ...........................................................40 Replacing a Disk .........................................................................[...]
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Chapter 11 Declaration of Conformity 57 Declaration of Conformity .............................................................................57 Part 4 Index Index .............................................................................................................61 viii ■ Table of Contents C2000 and C4000 1.0.x Hardware Guide[...]
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About This Guide This preface provides the following guidelines for using the Hardware Guide : ■ Objectives on page ix ■ Audience on page ix ■ Documentation Conventions on page x ■ Related Juniper Networks Documentation on page xi ■ Obtaining Documentation on page xiii ■ Documentation Feedback on page xiii ■ Requesting Support on page[...]
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Documentation Conventions Table 1 on page x defines the notice icons used in this guide. Table 2 on page x defines text conventions used throughout the documentation. Table 1: Notice Icons Description Meaning Icon Indicates important features or instructions. Informational note Indicates a situation that might result in loss of data or hardware dam[...]
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Table 2: Text Conventions (continued) Examples Description Convention user@host# set local-address local-address Represents variables in SRC CLI commands. Italic sans serif typeface Another runtime variable is <gfwif>. In text descriptions, indicate optional keywords or variables. Angle brackets Press Enter. Indicates the name of a key on the[...]
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Table 3: Juniper Networks C-series and SRC Technical Publications Description Document Core Documentation Set Describes the hardware platforms and how to install, maintain, replace, and troubleshoot them. The guide also includes specifications. C-series Hardware Guide Describes the SRC software and explains how to set up an initial configuration an[...]
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Table 3: Juniper Networks C-series and SRC Technical Publications (continued) Description Document Provides a complete index of the SRC guides, excluding the C-series Hardware Guide and the SRC-PE Command Reference . SRC-PE Comprehensive Index Provides general information about the J-Web interface. J-Web User Interface Guide Application Library Des[...]
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http://www.juniper.net/techpubs/docbug/docbugreport.html . If you are using e-mail, be sure to include the following information with your comments: ■ Document name ■ Document part number ■ Page number ■ Software release version Requesting Support For technical support, open a support case with the Case Manager link at http://www.juniper.ne[...]
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Part 1 Product Overview ■ C-series Platform Overview on page 3 Product Overview ■ 1[...]
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2 ■ Product Overview C2000 and C4000 1.0.x Hardware Guide[...]
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Chapter 1 C-series Platform Overview This chapter provides introductory information about the C-series platform. It contains the following topics: ■ System Description on page 3 ■ C-series Platform Models on page 3 ■ C-series Model Components on page 5 ■ Network Management Tools on page 6 System Description The C-series platform enables you[...]
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Table 4: C-series Model Differences Concurrent Subscribers Service Session Licenses Model 200,000 50,000 C2000 500,000 100,000 C4000 NOTE: The models illustrated in this book might look different from your model because of configuration variations. Figure 1: C2000, Front View Figure 2: C2000, Rear View Figure 3: C4000, Front View 4 ■ C-series Pla[...]
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Figure 4: C4000, Rear View C-series Model Components The C2000 model and C4000 model contain the following components: ■ Internal memory ■ CPU ■ Hard drive — Each model has two hot-swappable, redundant drives in a redundant array of independent disks (RAID) 1 (mirror) configuration. The C2000 model has two hard drives located in the front, [...]
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Figure 6: C4000 Power Supply ■ Console management port — Each model has one RS-232 port that accepts a DB-9 (female) connector for direct CLI access from a console terminal. ■ USB port — Each model has two ports that can be used for memory storage devices. ■ Ethernet interfaces — Each model has two 10/100/1000Base-T Ethernet ports (ETH0[...]
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SNMP MIB Management The system offers a complete SNMP interface for configuration, status, and alarm reporting. For more information, see SRC – PE Monitoring and Troubleshooting Guide . Network Management Tools ■ 7 Chapter 1: C-series Platform Overview[...]
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8 ■ Network Management Tools C2000 and C4000 1.0.x Hardware Guide[...]
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Part 2 Initial Installation ■ Unpacking and Inspecting the C-series Platform on page 11 ■ Installing and Cabling the C-series Platform on page 13 ■ Powering Up the C-series Platform on page 19 ■ Setting the Initial Configuration on page 21 Initial Installation ■ 9[...]
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10 ■ Initial Installation C2000 and C4000 1.0.x Hardware Guide[...]
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Chapter 2 Unpacking and Inspecting the C-series Platform This chapter reviews shipping contents and unpacking procedures for the C-series platform. It contains the following topics: ■ Before You Begin on page 11 ■ Unpacking the Units on page 12 ■ Inspecting System Components and Accessories on page 12 ■ If You Detect or Suspect Damage on pa[...]
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Unpacking the Units The systems are delivered boxed. For your convenience, we recommend that you unpack the system in the location where you want to install it. WARNING: Three people are required to install the system in a rack: two to lift it into position and one to screw it to the rack. Inspecting System Components and Accessories After you remo[...]
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Chapter 3 Installing and Cabling the C-series Platform This chapter describes how to install the C-series platform and attach cables. It contains the following topics: ■ Before You Begin on page 13 ■ Freestanding Installation on page 13 ■ Rack-Mounted Installation on page 14 ■ Cabling the System on page 15 ■ The Next Step on page 18 Befor[...]
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system with easy access to the connections that it needs for power, local communications, and remote communications. WARNING: Two people are required to lift the system. CAUTION: To prevent electrostatic damage to the system and its components, make sure persons handling the system wear an antistatic device. Rack-Mounted Installation We recommend t[...]
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1. With one person standing on the left side of the chassis and another standing on the right side, lift the unit into the rack. 2. Position the system in its designated location in the equipment rack. Make sure the holes of the mounting brackets align evenly with the holes of the equipment rack on both sides. 3. Starting at the bottom of the syste[...]
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■ Two 10/100Base-T Ethernet ports — Each accepts an RJ-45 (male) connector, providing an out-of-band connection for LAN access through a Telnet session, SSH, or SNMP. ■ One RS-232 management port — Accepts a DB-9 (female) connector. This port provides direct CLI access from a console terminal. The management port is considered a data termin[...]
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2. Insert the other end of the power cord into an appropriate AC power source. NOTE: To provide redundancy, do not terminate Power A and Power B leads at the same power source. Figure 7: C2000, Front View Figure 8: C2000, Rear View Figure 9: C4000, Front View Cabling the System ■ 17 Chapter 3: Installing and Cabling the C-series Platform[...]
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Figure 10: C4000, Rear View The Next Step After you finish installing and cabling the system: ■ See Powering Up the C-series Platform on page 19. 18 ■ The Next Step C2000 and C4000 1.0.x Hardware Guide[...]
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Chapter 4 Powering Up the C-series Platform This chapter describes how to power up the C-series platform. It contains the following topics: ■ Powering Up on page 19 ■ Status LEDs on page 20 ■ The Next Step on page 20 Powering Up NOTE: In this procedure we assume that the system is already connected to a power source. For specifications of the[...]
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Status LEDs The LEDs listed in Table 5 on page 20 are used on both models. Table 5: Model LEDs ON to OFF OFF to ON LED Color LED Indicator LED Label Power off Power on Green Power PWR Hard drive failure detected Hard drive is functioning Hard drive HD Fan okay Temperature error exists; fan failure Red Temperature TEMP Fan okay Failure detected Red [...]
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Chapter 5 Setting the Initial Configuration This chapter discusses how to set up the C-series platform after powering it on. For basic information on the management of the system, see the SRC – PE Getting Started Guide . This chapter contains the following topics: ■ Configuration Overview on page 21 ■ Setting Up Management Access and Logging [...]
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You can monitor and manage the system through either of these methods: ■ Console terminal — Connect a console (PC, Macintosh, or UNIX workstation) directly to the system's RS-232 serial port. ■ Remote console — Connect 10/100Base-T port (ETH0) to an Ethernet network, and run SSH or Telnet from a remote console. For initial access to th[...]
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NOTE: The Juniper Networks database must be running before you start configuring the SRC software. Typically, you run the database in standalone mode only in testing environments. In standalone mode, the database does not communicate with other Juniper Networks databases; there is no data distribution and no redundancy. In community mode, databases[...]
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3. Configure either a list of domain names to search, or create the domain name. We recommend configuring a list of domain names to search. To configure a list of domain names to search: [edit] root@host# set system domain-search [domain-name1, domain-name2, ...] For example: [edit] root@host# set system domain-search [my-domain.juniper.net domain.[...]
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[edit interfaces eth0] user@host# set unit 0 family inet broadcast 192.2.0.255 4. Verify the interface configuration. [edit interfaces eth0] user@host# show unit 0 { family { inet { broadcast 192.2.0.255; } } } Configuring the System to Accept SSH and Telnet Connections You can enable SSH and Telnet to let users who have the appropriate privileges [...]
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To configure the system to accept Telnet connections: ■ In edit mode, type the following command. [edit] user@host# set system services telnet Adding an Admin User Account Although root access is used for initial configuration of the system, user accounts are used to enter commands and statements at the CLI. Therefore, you must set up an admin ac[...]
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user@host# show class super-user; full-name "John Doe"; uid 506; gid 100; level expert; complete-on-space on; 7. Set the password of the user. [edit] user@host# edit system login user myadmin authentication [edit system login user myadmin authentication] user@host# set plain-text-password The Next Step See “ Maintaining the System ” o[...]
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28 ■ The Next Step C2000 and C4000 1.0.x Hardware Guide[...]
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Part 3 Hardware Maintenance Procedures and Specifications ■ Maintaining the System on page 31 ■ System Specifications on page 35 ■ Managing RAID Disks on a C-series Platform on page 39 ■ Installation Guidelines and Requirements on page 43 ■ Contacting Customer Support and Returning Hardware on page 53 ■ Declaration of Conformity on page[...]
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30 ■ Hardware Maintenance Procedures and Specifications C2000 and C4000 1.0.x Hardware Guide[...]
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Chapter 6 Maintaining the System This chapter lists the tools, items, and steps needed for installing and uninstalling components. Other maintenance procedures must be performed by an authorized Juniper Networks technician. This chapter contains the following sections: ■ Required Tools and Items on page 31 ■ Storing Modules and Components on pa[...]
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Storing Modules and Components Retain the packaging in which a component was shipped, and use this packaging to store the item. CAUTION: Failure to store electronic components correctly can lead to damage of these items. Follow these guidelines for storing components: ■ Store each component in a separate antistatic bag. ■ Store components in an[...]
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NOTE: If the red TEMP LED is illuminated, either a critical or noncritical failure exists. CAUTION: If the TEMP LED is illuminated and none of the fans is spinning, quickly power down the system until a new set of fans is available. Operating a system with inadequate air circulation can damage the components. To remove a fan: 1. Unlock or loosen th[...]
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2. Slide the locking tab (ejector button) to the left to release the module. See Figure 11 and Figure 12 . 3. Hold the tab to the left, and using the handle, slowly pull the power supply module out. To install a power supply module: 1. Hold the locking tab (ejector button) to the left, and slowly slide the module into the chassis until it clicks in[...]
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Chapter 7 System Specifications This chapter lists the system specifications, requirements, and certifications for the system. Topics include: ■ C2000 Model Specifications on page 35 ■ C4000 Model Specifications on page 36 C2000 Model Specifications Table 6: C2000 Model Specifications Specification Category 33 lb (15 kg) Weight 3.5 (H) x 16.7 ([...]
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Table 6: C2000 Model Specifications (continued) Specification Category ■ Air intake occurs in the front of the system. ■ Air is exhausted out of the rear of the system. Airflow ■ Pending Electromagnetic Emissions Agency Certification C4000 Model Specifications Table 7: C4000 Model Specifications Specification Category 48 lb (22 kg) Weight 3.5[...]
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Table 7: C4000 Model Specifications (continued) Specification Category ■ Pending Electromagnetic Emissions Agency Certification C4000 Model Specifications ■ 37 Chapter 7: System Specifications[...]
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38 ■ C4000 Model Specifications C2000 and C4000 1.0.x Hardware Guide[...]
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Chapter 8 Managing RAID Disks on a C-series Platform This chapter describes how to manage and view status information for RAID disks on a C-series platform. Topics include: ■ C-series Platform Data Storage on page 39 ■ Managing Disks in a C-series Platform on page 40 C-series Platform Data Storage A C-series platform provides data redundancy by[...]
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Managing Disks in a C-series Platform The SRC CLI provides commands to let you monitor disk status, replace faulty disks, and reinitialize disks in the system. Replacing a Disk If a disk in the C-series platform fails, you can replace it while the other disk remains active. To replace a disk: 1. Disable the disk. user@host> request disk disable [...]
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Controller Tasks TaskId Function Done% Container State Specific1 Specific2 ------ -------- ------- --------- ----- --------- --------- 100 Rebuild 0.3% 0 RUN 00000000 00000000 Reinitializing an Active Disk You can reinitialize a disk that is already active in a C-series platform. To reinitialize a disk: ■ Initialize the disk. user@host> reques[...]
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Controller Tasks TaskId Function Done% Container State Specific1 Specific2 ------ -------- ------- --------- ----- --------- --------- No tasks currently running on the controller Table 8: show disk status Output Fields Field Description Field Name C indicates the channel number, ID the device ID, and L the device logical number C:ID:L Type of devi[...]
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Chapter 9 Installation Guidelines and Requirements This chapter reviews preinstallation considerations such as electrical, environmental, and safety compliances for the C-series platforms. For complete system specifications, see “ System Specifications ” on page 35. This chapter contains the following topics: ■ Your Preinstallation Responsibi[...]
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Environmental Requirements See “ System Specifications ” on page 35 for complete environmental specifications. Choose a location for the system that is dry, relatively dust free, well ventilated, and air conditioned. If you install equipment in a rack, be sure that the floor is capable of supporting the combined weight of the rack and the insta[...]
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Safety Guidelines For your safety, before installing the system, review all safety warnings in this topic. WARNING: The recommended maximum ambient temperature is 40 ˚ ° C (104° F). For safe operation take into consideration the internal temperature within the rack. WARNING: Install equipment in the rack from the bottom upward. Doing this helps [...]
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WARNING: Before servicing the system, turn off the power. WARNING: Remove jewelry (including rings, necklaces, and watches) before working on equipment that is connected to power lines. Metal objects heat up when connected to power and ground and can cause serious burns or become welded to the terminals. CAUTION: Evaluate the overall loading of the[...]
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■ The distance between the mounting holes in the two posts must be 18.31 inches ±.063 inch, as specified in EIA-310-D. ■ An optional mounting kit is available for midchassis mounting. Contact your Juniper Networks sales representative for more information. Space Requirements If you use an enclosed rack for the system, ensure that there is a mi[...]
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■ Route cables so that modules and field-replaceable units are easily accessible. ■ Route cables in a logical direction to prevent loss of connectivity to other equipment in the rack, to associated equipment in adjacent racks, or to the backbone network. For additional cable recommendations, consult the document GR-63 – CORE: Network Equipmen[...]
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Hardware Compliance C – series platforms meet the hardware compliance requirements in this topic. Federal Communications Commission (FCC) Statement This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection agains[...]
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Canadian Department of Communications Radio Interference Regulations This Class B (or Class A, if so indicated on the registration label) digital apparatus meets the requirements of the Canadian Interference-Causing Equipment Regulations. Réglement sur le brouillage radioélectrique du ministère des communications Cet appareil numérique de la Cl[...]
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Les réparations de l'appareillage certifié devraient être confiées à un service d'entretien canadien désigné par lefournisseur. En cas de réparation ou de modification effectuées par l'utilisateur ou de mauvais fonctionnement del'appareillage, le service de télécommunications peut demander le débranchment de l'a[...]
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Notes explicatives du ministère des Communications: limites visant les accessoires L'étiquette du ministère des Communications du Canada indique que l'appareillage est certifié, c'est-à-dire qu'il respecte certaines exigences de sécurité et de fonctionnement visant les réseaux de télécommunications. Le ministère ne ga[...]
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Chapter 10 Contacting Customer Support and Returning Hardware See the Juniper Networks Web site for complete customer service information: ■ http://www.juniper.net/support/guidelines.html This chapter contains the following topics: ■ Contacting Customer Support on page 53 ■ Return Procedure on page 53 ■ Locating Component Serial Numbers on [...]
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2. Obtain a Return Materials Authorization (RMA) number from the JTAC. See “ Information You Might Need to Supply to JTAC ” on page 54. Provide the following information in your e-mail message or during the telephone call: ■ Part number and serial number of the component ■ Your name, organization name, telephone number, and fax number ■ S[...]
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3. Provides you with periodic updates on problem status and escalates the problem as appropriate according to escalation management guidelines. 4. Closes the case when you agree that the problem has been resolved. Tools and Parts Required To remove components from the chassis or the chassis from a rack before you return the chassis or components fo[...]
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5. Remove the chassis from the rack. 6. Pack the chassis securely in a proper shipping container, covering the chassis with an ESD bag and placing packing foam on top of and around the chassis. 56 ■ Returning Products for Repair or Replacement C2000 and C4000 1.0.x Hardware Guide[...]
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Chapter 11 Declaration of Conformity This chapter contains the following sections: ■ Declaration of Conformity on page 57 Declaration of Conformity Pending Declaration of Conformity ■ 57[...]
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58 ■ Declaration of Conformity C2000 and C4000 1.0.x Hardware Guide[...]
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Part 4 Index ■ Index on page 61 Index ■ 59[...]
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60 ■ Index C2000 and C4000 1.0.x Hardware Guide[...]
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Index A access, management ................................................ 6, 21 airflow .......................................................................... 44 rack-mounted installation and ..............................14 antistatic bags and containers ......................................32 assembly numbers, locating ....................[...]
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management access ................................................. 6, 21 SNMP ...................................................................... 7 Management Information Bases .....................................7 manuals comments on .......................................................xiii mechanical requirements for distribution rack ....[...]