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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of Jura Impressa Z9, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
What is an instruction?
The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of Jura Impressa Z9 one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.
Unfortunately, only a few customers devote their time to read an instruction of Jura Impressa Z9. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
What should a perfect user manual contain?
First and foremost, an user manual of Jura Impressa Z9 should contain:
- informations concerning technical data of Jura Impressa Z9
- name of the manufacturer and a year of construction of the Jura Impressa Z9 item
- rules of operation, control and maintenance of the Jura Impressa Z9 item
- safety signs and mark certificates which confirm compatibility with appropriate standards
Why don't we read the manuals?
Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Jura Impressa Z9 alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Jura Impressa Z9, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Jura service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Jura Impressa Z9.
Why one should read the manuals?
It is mostly in the manuals where we will find the details concerning construction and possibility of the Jura Impressa Z9 item, and its use of respective accessory, as well as information concerning all the functions and facilities.
After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.
Table of contents for the manual
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Page 1
IMPRES SA Z9 One T ouch TF T Instruc tions for Use The Instructions for Use has been awarded the seal of appro val b y the independent German T echnical Inspection Agency, TÜV SÜD , due to its easy-to-underst and style, its thoroughness and cover age of safety aspect s.[...]
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Page 2
2 T able of contents Y our IMP RESSA Z9 One T ouc h TF T Control elements 4 Import ant information 6 Proper use ...................................................................................................................................................... 6 For y our safet y ...................................................................[...]
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Page 3
3 T able of contents W arnings J W ARNING J CAUTION Alwa ys t ake note of an y information marked with the words CAUTION or W ARNING and a warning sign. The signal word W ARNING dra ws your att ention to potential serious injury , and the signal word CAUTION to pot ential minor injury. CAUTION CAUTION dra ws your attention to potential damage to th[...]
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Page 4
4 Control elements Control elements 4 11 1 2 7 6 5 3 9 12 14 13 8 10 1 Bean container cov er 2 W ater tank cover 3 W ater tank 4 Pow er switch and mains cable (side of machine) 5 Height-adjustable cappuccino frother 6 Coffee grounds container 7 Drip tr ay 8 Grinder adjustment switch 9 Bean container with aroma preservation cov er 10 Filler funne[...]
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Page 5
5 Control elements 3 1 2 4 5 T op of the machine 1 Q On/Off button 2 g Rotary Switch 3 O P button (progr amming) Fro n t 4 Display 5 Multi -function buttons (button function depends on what is shown in the display)[...]
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Page 6
6 Important information Impor tant information The machine is designed and intended f or private domestic use . It should only be used for coffee prepar ation and to heat milk and w ater . Use for an y other purpose will be deemed improper . JURA Elektroappar ate AG cannot acc ept any responsi- bilit y for the consequenc es of improper use. Before [...]
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Page 7
7 Important information U Nev er open and repair the machine yourself. Do not modif y the machine in any w ay that is not described in these instructions for use. The machine contains live part s. If opened, there is a danger of potentially fatal injur y . Repairs may only be carried out b y authorised JURA ser vice centres, using original spare pa[...]
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Page 8
8 Important information U Do not immerse the IMPRESSA, mains cable or connections in water . U Do not put the IMPRESS A or any individual par ts in the dishwasher . U Swit ch your IMPRES SA off at the power swit ch before an y cleaning operation. Alw ays wipe the IMPRESS A with a damp cloth rather than a wet one , and protect it from prolonged expo[...]
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Page 9
9 Important information U Children aged 8 and o ver may only use the machine without supervision if they hav e been instructed in how to use it safely . Children must be aw are of and under stand the possible dangers caused by misusing the machine . People , including children, who U do not hav e the physical, sensor y or mental capabilities to use[...]
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Page 10
10 1 Preparing and using for the first time 1 Preparing and using for the first time Visit us on the Internet. Y o u can download short operating instruc - tions for your mac hine from the JURA website (www.jur a.com). Y ou will also find interesting and up-to -date information on y our IMPRESSA and on e ver y aspect of coffee . When setting up you[...]
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Page 11
11 1 Preparing and using for the first time Precondition: The bean container has been filled. T Inser t the mains plug into a pow er socket. 3 T Switch on the IMPRES SA using the power switc h on the left- hand side of the machine . Q T Press the On/Off button to switch the IMPRESS A on. The display show s the languag[...]
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Page 12
12 1 Preparing and using for the first time T Place a receptacle (at least 500 ml) under the cappuccino frother . T Press the ‘Next’ button. ‘Filter is being rinsed.’ , w ater flows out of the cappuccino frother . E Y ou can interrupt rinsing of the filter at any time b y pressing any button. Press the R ot ary Switch k to [...]
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Page 13
13 1 Preparing and using for the first time E If you do not know the hardness of y our water , you must find this out first (see Chapter 1 ‘Preparing and using for the first time – Determining the wa ter hardness ’). g T T urn the Rotar y Switc h to change the w ater hardness set- ting, e.g. t o ‘25°dH’ . T Press the ?[...]
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Page 14
14 1 Preparing and using for the first time Y ou can adjust the grinder on a continuous scale to suit the degree of roast of your coff ee. If you adjust the consist enc y of grind when the grinder is not oper - ating, the grinder adjustment switch could be damaged. T Only adjust the consistency of grind when the grinder is run- ning. The consis[...]
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Page 15
15 1 Preparing and using for the first time Daily maintenance of the mac hine and hygiene when handling milk, coffee and w ater are key to a perfect coffee result in the cup ev er y time. Y ou should therefore change the w ater daily . Milk, sparkling mineral w ater or other liquids can damage the water tank or the machine. T Only fill the wate[...]
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Page 16
16 2 Preparation 2 Prepar ation E While a product is being prepared, you can stop preparation at any time . Just press any button. E During preparation, you can c hange the preset amount s by turning the Rotary Switch g . E Y ou can follow the current status of prepar ation on the display . Coffee tastes best served hot. A cold porcelain cup cools [...]
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Page 17
17 2 Preparation The following additional products are shown in the product selector: U ‘Ristretto ’ U ‘2 ristretti’ U ‘2 espressi’ U ‘2 coffees ’ U ‘Special coff ee’ U In coffee à la carte mode: Briefly press the R ot ary Switch once to enter ‘ coffee à la car te’ mode . In this mode you can select the coffee strength and[...]
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Page 18
18 2 Preparation Briefly press the Rotary Switch once t o enter ‘ coffee à la carte’ mode . In this mode you can select the coffee strength and amounts before preparation. E The settings made in ‘coff ee à la carte’ mode are one-off set- tings and are not stored. E The machine will exit ‘c offee à la car te’ mode automatically after [...]
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Page 19
19 2 Preparation Example : Proceed as follows t o prepar e a special coffee using the product selec tor . Precondition: ‘Please select produc t:’ is display ed. T Place a cup under the cappuccino frother . g T T urn the Rotary Switch to view the product selector . g T T urn the Rotar y Switc h until the ‘Spec[...]
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Page 20
20 2 Preparation Coffee preparation start s. The preset amount of water f or espresso flows into the glass. Preparation stop s automatically. ‘Please select produc t:’ appears on the display . T o ensure that the cappuccino frother alw ays works properly , you must clean it daily when you ha ve been preparing milk (see Chap- ter 5 ‘Maintenanc[...]
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Page 21
21 2 Preparation E If you did not fill the machine with a sufficient amount of ground coffee , ‘Not enough ground coffee .’ is displa yed and the IMPRESSA stops the oper ation. E The desired speciality coffee mu st be prepared within approx - imately one minute after filling with the ground coffee . Other wise the IMPRESSA st ops the operation [...]
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Page 22
22 2 Preparation T Place a cup under the coffee spout. T Press and hold the ‘Coffee’ button. ‘Coffee’ and the fill volume are displa yed. T Hold the ‘Coffee’ button down until ‘Enough c offee? Press button. ’ appears. T Release the ‘Coffee’ button. Preparation start s and the coffee flow s into the cup. T Pre[...]
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Page 23
23 2 Preparation The following temper atures can be selected for preparing hot water: ‘Normal’ , ‘High’ , ‘Lo w’ . There is a danger of scalding from hot wat er splashes. T Av oid direc t contact with the skin. Example : Proceed as follo ws to prepare hot w ater . Precondition: ‘Please select produc t:’ is display ed. T ?[...]
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Page 24
24 3 Daily operation 3 Daily oper ation Daily maintenance of the mac hine and hygiene when handling milk, coffee and w ater are key to a perfect coffee result in the cup ev er y time. Y ou should therefore change the w ater daily . When the IMPRESSA is swit ched on, it automatically prompt s you to perform the switch-on rinse. S tar t the switch-on[...]
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Page 25
25 3 Daily operation T Wipe the surface of the machine with a clean, soft, damp cloth (e .g. microfibre cloth). E In the interests of hygiene , we recommend changing the milk pipe on a regular basis (approx. e ver y 6 months). Replacement pipes are av ailable from specialised dealers. When you switc h your IMPRESSA off , the spout s used to pre[...]
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Page 26
26 4 Permanent settings in programming mode 4 Permanent settings in progr amming mode Press the P button to enter progr amming mode. Y ou can navigate through the programme it ems and permanently save the required settings simply by turning the R ot ary Switch and using the multi- function buttons. The following settings can be made : Programme it [...]
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Page 27
27 4 Permanent settings in programming mode In the programme it em ‘Product settings(3/7)’ / ‘Programming’ you can make individual settings f o r all speciality coffees, milk and hot wat er . The following permanent settings can be made : Product T empera ture Coffee strength Amount Ristretto, espresso, coffee , special coffee ‘High[...]
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Page 28
28 4 Permanent settings in programming mode g T T urn the Rotar y Switch t o change the setting for the amount of milk to ‘20sec. ’ . T Press the ‘Sav e’ button. ‘Saved ’ appear s briefly on the display . T Press the ‘Next’ button. T Press the ‘Interval’ button. g T T urn the Rotary Switch [...]
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Page 29
29 4 Permanent settings in programming mode T Press the ‘Classic -library’ button. ‘Classic -library’ E Next selec t the button of the product you want t o move t o the star t screen. No produc t is prepared at this point. E Select the ‘No produc t’ button if y ou want to lea ve a position on the star t screen empty. T Press the[...]
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Page 30
30 4 Permanent settings in programming mode k T Press the Rotar y Switch t o confirm the letter ‘M’ . T Press the ‘ abc’ button to c hange to lower case . g T T urn the Rotary Switch until the letter ‘y’ is highlighted. k T Press the Rotar y Switch t o confirm the letter ‘y’ . T Continue u[...]
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Page 31
31 4 Permanent settings in programming mode T Press the ‘Save energy’ button. ‘Save energy’ T Press the ‘Save Le vel 2’ button. T Press the ‘Sav e’ button. ‘Saved ’ appear s briefly on the display . ‘Machine settings(4/7)’ O T Press the P button to exit programming mode . ‘Please select produc t:[...]
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Page 32
32 4 Permanent settings in programming mode In the programme it em ‘Machine settings (4/7)’ / ‘Choose language’ you can select the language used by y our IMPRESSA. E If you choose the wrong language b y mist ake , you can easily reset the machine to ‘Deutsch’ : Press the P button to enter programming mode . Use the Rotar y Switc h[...]
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Page 33
33 4 Permanent settings in programming mode Example : Proc eed as follows to reset the values f o r ‘Espresso ’ to the factory settings. Precondition: ‘Please select produc t:’ is display ed. O T Press the P button. ‘Maintenance status(1/7)’ g T T urn the Rotary Switch until the progr amme item ‘Machin[...]
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Page 34
34 4 Permanent settings in programming mode T Press the ‘Rinse the milk system’ butt on. ‘Rinse the milk system’ T Press the ‘ Automatic’ butt on. T Press the ‘Sav e’ button. ‘Saved ’ appear s briefly on the display . ‘Maintenance settings(6/7)’ O T Press the P button to exit programming mode . ‘[...]
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Page 35
35 4 Permanent settings in programming mode In the programme it em ‘Machine settings (5/7)’ / ‘Units’ you can select the unit used for the amount of water . Example : Proceed as follow s to change the unit for the amount of wat er from ‘ml’ to ‘oz’ . Precondition: ‘Please select produc t:’ is display ed. O T [...]
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Page 36
36 4 Permanent settings in programming mode O T Press the P button to exit programming mode . ‘Please select produc t:’ E The set background is only displa yed on the start screen. In the programme it em ‘Information (7/7)’ y ou can view the follow- ing information. U ‘Product counter’ : Number of prepared coffee speciality [...]
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Page 37
37 5 Maintenance 5 Maintenance Y our IMPRESSA has the f ollowing integrated maint enance pro - grammes : U Rinsing the machine ( ‘Rinse the coffee syst em’ ) U Rinsing the cappuccino frother ( ‘Rinse the milk system ’ ) U Cleaning the cappuccino frother ( ‘C lean the milk system’ ) U Changing the filter ( ‘C hange the filter’ ) U Cl[...]
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Page 38
38 5 Maintenance After each milk preparation, the IMPRES SA prompt s you to rinse the milk system. Precondition: ‘Rinse the milk system. ’ is displayed and the R ot ary Switc h light s up. T Place a receptacle under the cappuccino frother . k T Press the Rotar y Switch. ‘Milk system is being rinsed. ’ , the cappuccino fro[...]
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Page 39
39 5 Maintenance T Place another receptacle under the cappuccino frother . T Press the ‘Next’ button. ‘Milk system is being cleaned. ’ , the cappuccino frother and the milk pipe are cleaned. ‘Wat er for cleaning milk system. ’ T Rinse the receptacle thoroughly , fill it with 250 ml of fresh wat er and immerse the milk pip[...]
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Page 40
40 5 Maintenance Y our IMPRESS A no longer has to be descaled if you are using the CLARIS Blue filter cartridge. If you did not activa te the filter cartridge the first time you used the machine , you can do this now as follo ws. E Perform the ‘inser ting the filter’ operation without an y inter - ruptions. This will ensure that your IMPRES SA [...]
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Page 41
41 5 Maintenance E Y ou can interrupt rinsing of the filter at any time b y pressing any button. Press the R ot ary Switch k to continue rinsing of the filter . E The water ma y be slightly discoloured. This is not harmful to health and does not affect the taste. Rinsing of the filter stops automatically after approximat ely 500ml. ‘Please [...]
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Page 42
42 5 Maintenance T Inser t the new filter cartridge into the water tank, exerting slight pressure. T Close the filter holder . It will click into place audibly . E After t wo months, the filter will cease t o work. Set the date on the date plate on the filter holder in the w ater tank. T Fill the wat er t ank with fresh, cold wat er and[...]
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Page 43
43 5 Maintenance Precondition: ‘Clean mac hine. ’ is displayed and the P buttonlights up. O T Press the P button. ‘Maintenance status(1/7)’ T Press the ‘Clean’ button. ‘ Approximate dur ation 20 min.’ T Press the ‘Start’ button. ‘Use only original JURA maintenance products!’ T Press the ‘St[...]
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Page 44
44 5 Maintenance The IMPRESSA builds up depo sit s of limescale over time and auto- matically prompts you to descale it when necessary. The degree of calcification depends on the hardness of your w ater . If the descaling agent comes into contact with the skin or eyes, this can cause irritation. T Av oid contac t with the skin or eyes. T Ri[...]
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Page 45
45 5 Maintenance T Completely dissolve the c ontents of one blister (3JURA des- caling tablet s) in a receptacle holding 600ml of water . This may take se veral minutes. T Pour the solution into the empty water tank and inser t it into the machine . ‘Press the Rotary Switch. ’ , the Rotar y Switc h light s up. T Carefully pull[...]
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Page 46
46 5 Maintenance Coffee beans may be c overed with a slight oil film whic h remains on the walls of the bean c ontainer . These traces ma y negatively affect the coffee result. F or this reason clean the bean container from time to time . Precondition: ‘Fill bean container . ’ is displayed. Q T Switch the mac hine off with the O [...]
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Page 47
47 6 Display messages 6 Display messages Message Cause/Result Action ‘Fill wat er t ank. ’ The wat er tank is empt y . Y ou cannot prepare any products . T Fill the wat er tank (see Chapter 1 ‘Preparing and using for the first time – Filling the wat er tank’). ‘Empty coffee grounds contai- ner . ’ The coffee grounds container is full.[...]
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Page 48
48 6 Display messages Message Cause/Result Action ‘Clean machine . ’ or ‘Clean machine now . ’ The IMPRESSA is prompting y ou to clean it. T Perform cleaning (see Chapter 5 ‘Maintenance – Cleaning the machine’). ‘Decalcify machine .’ or ‘Descale machine now . ’ The IMPRESSA is prompting y ou to descale it. T Perform descaling [...]
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Page 49
49 7 T roubleshooting 7 T roubleshooting Problem Cause/Result Action When preparing a latte macchiato, the typical three lay e rs do not form . – T T urn the setting wheel of the cappuccino frother to the far right and the Milk F oam position ü . T Change the length of the interval to at least 30 seconds in progr amming mode (see Chapter 4[...]
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Page 50
50 7 T roubleshooting Problem Cause/Result Action ‘Empty drip tray . ’ is alwa ys displayed. The metal contac ts of the drip tra y are dir t y or wet. T Clean and dry the met al contact s on the back of the drip tra y. ‘Fill wat er t ank. ’ is display ed although the wat er tank is full. The wat er tank float is trapped. T Descale the wat e[...]
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Page 51
51 8 T ransport and environmentally friendly disposal 8 T ransport and environmentally friendly disposal K eep the packaging for y our IMPRESSA. It should be used to protect the machine during tr anspor t. In order to protect the IMPRESSA from fros t during transport, the system must be emptied. Precondition: ‘Please select produc t:’ is dis[...]
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Page 52
52 9 T echnical data 9 T echnical data V oltage 220–240V~, 50Hz Pow er 1350W Conformity mark A S Energy consumption ‘Save No ’ Approx. 26Wh Energy consumption ‘Save Le vel 1’ Approx. 1 3Wh Energy consumption ‘Save Le vel 2’ Approx. 17Wh Pump pressure Static, max. 15bar Holding capacity of water tank 2.8l Hol[...]
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Page 53
53 10 Index 10 Index A Adding products to the st art screen 28 Addresses 56 Aroma preservation cover Bean container with aroma preser vation cov er 4 Automatic switch-off 31 B Bean container Bean container with aroma preser vation cov er 4 Cleaning 46 Filling 10 Bus bar T echnical data 52 Button On/Off button 5 P button (progr amming) 5 C Cappuccin[...]
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Page 54
54 10 Index F rother Cappuccino frother 4 G Grinder adjustment switch 4 Ground coffee 20 Grounding point 52 H Hotline 56 Hot wat er 23 Hot -water spout 4 I Instant coffee Ground coffee 20 Internet 10 J JURA Contac t details 56 Internet 10 L Language 32 Latte macchiato 19 M Machine Cleaning 42 Descaling 44 Rinsing 37 Setting up 10 Switc hing off 25 [...]
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Page 55
55 10 Index R Renaming a product 29 Rinses 33 Rinsing Cappuccino frother 38 Machine 37 Rotary Selec tion 16 Rotary Switch 5 S Safety 6 Safety information 6 Settings Permanent settings in progr amming mode 26 Setting up Setting up the machine 10 Short operating instructions 10 Soft ware version 36 Special coffee 1 9 Spout Hot -water spout 4 Switc hi[...]
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Page 56
56 11 JURA contact details/ Legal information 11 JURA contac t details/ Legal inf ormation JURA Elektroapparat e AG Kaffee weltstrasse 10 CH-4626 Niederbuchsiten T el. +41 (0)62 38 98 233 @ Y ou will find additional cont act details for your country at www .jura.com. The machine complies with the follo wing direc tives: U 2006/95/EC– Lo [...]