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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of Kambrook KFH20, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
What is an instruction?
The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of Kambrook KFH20 one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.
Unfortunately, only a few customers devote their time to read an instruction of Kambrook KFH20. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
What should a perfect user manual contain?
First and foremost, an user manual of Kambrook KFH20 should contain:
- informations concerning technical data of Kambrook KFH20
- name of the manufacturer and a year of construction of the Kambrook KFH20 item
- rules of operation, control and maintenance of the Kambrook KFH20 item
- safety signs and mark certificates which confirm compatibility with appropriate standards
Why don't we read the manuals?
Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Kambrook KFH20 alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Kambrook KFH20, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Kambrook service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Kambrook KFH20.
Why one should read the manuals?
It is mostly in the manuals where we will find the details concerning construction and possibility of the Kambrook KFH20 item, and its use of respective accessory, as well as information concerning all the functions and facilities.
After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.
Table of contents for the manual
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Page 1
KFH20 Issue 2/06 Kambrook 461 Plummer Street, Port Melbourne 3207, Australia Customer Ser vice Line 1300 139 798 Customer Ser vice Fax 1800 621 337 Kambrook Ne w Zealand, Private Bag 94411, Greenmount, Auckland, Ne w Zealand Customer Ser vice Line/Spare Parts 09 271 3980 Customer Ser vice Fax 0800 288 513 Due to continual impro vement in design or [...]
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Page 2
2 3 KNO W Y OUR SNUGASAB UG F AN HEA TER KAMBROOK SAFETY At Kambr ook, we belie ve that the saf e performance is the first priority in an y consumer pr oduct so that you, our valued customer , can confidently use and trust our appliances. W e ask that an y electrical appliance that you use be operated in a sensible fashion with due care and attenti[...]
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Page 3
4 5 Do not run the cord under carpeting or cov er the cord with rugs, runners or the lik e . Arrange cor d awa y from traffic ar eas and where it will not be tripped o ver . T o disco nnect heater turn control to OFF then switch off at the pow er outlet then remo ve plug fr om its outlet. Do not insert or allow foreign objects to pass thr ough the [...]
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Page 4
6 7 Kambr ook 1 2 Month Replacement W arranty KAMBR OOK warrants the purchaser against defects in w orkmanship and material, for a period of 12 months from the date of pur chase (3 months commer cial use). Guarantee and pur chase receipt for this product ar e to be retained as pr oof of purchase and m ust be presented if making a claim under the te[...]