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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of Kambrook KSK70, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
What is an instruction?
The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of Kambrook KSK70 one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.
Unfortunately, only a few customers devote their time to read an instruction of Kambrook KSK70. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
What should a perfect user manual contain?
First and foremost, an user manual of Kambrook KSK70 should contain:
- informations concerning technical data of Kambrook KSK70
- name of the manufacturer and a year of construction of the Kambrook KSK70 item
- rules of operation, control and maintenance of the Kambrook KSK70 item
- safety signs and mark certificates which confirm compatibility with appropriate standards
Why don't we read the manuals?
Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Kambrook KSK70 alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Kambrook KSK70, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Kambrook service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Kambrook KSK70.
Why one should read the manuals?
It is mostly in the manuals where we will find the details concerning construction and possibility of the Kambrook KSK70 item, and its use of respective accessory, as well as information concerning all the functions and facilities.
After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.
Table of contents for the manual
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Page 1
Stainless Steel K ettle KSK70 Issue 1/02 G G O O O O D D N N A A M M E E G G O O O O D D V V A A L L U U E E[...]
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Page 2
Kambr ook Safety W elcome to Kambr ook and your ne w stainless steel cordless k ettle. At Kambr ook we belie ve that the saf e performance of our pr oducts is the first priority in any consumer pr oduct so that you, our valued customer , can confidently use and trust our pr oducts. W e ask that any electrical a ppliance that you use be operated in [...]
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Page 3
F eatures of y our Kambr ook Stainless Steel Cordless K ettle 1. 2L Capacity 2. 2400 watt concealed element – r educes scale build up and pr olongs element life 3. 360° Multi-directional base 4. Removab le stainless steel filter 5. Cool-touch handle 6. Safety auto cut-off and boil dr y pr otection 7. On/Off s witch with P o w er “ON” light 8[...]
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Page 4
Using Y our Kambrook Stainless Steel Cordless K ettle Befor e first using your Kambr ook Cordless Stainless Steel K ettle , we recommend that the k ettle is filled to the maximum lev el, boiled and water discarded. Y our k ettle will only operate when positioned on the multi-dir ectional base with the ON/OFF switch in the “ON” position. The k e[...]
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Page 5
Should this occur , switch off at the pow er outlet and unplug. Allow the kettle to cool down befor e refilling. The safety device will automatically r eset when the k ettle has cooled down. For additional saf ety your k ettle is fitted with an additional thermal cut out. In the ev ent of ov erheating, the kettle will automatically shut down to pr [...]
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Page 6
KAMBROOK 12 MONTH W ARRANTY KAMBR OOK warrants the pur chaser against defects in w orkmanship and material, for a period of 12 months from the date of pur chase (3 months commer cial use). Guarantee and pur chase receipt for this pr oduct are to be r etained as pr oof of purchase and m ust be presented if making a claim under the terms of the KAMBR[...]
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Page 7
Kambrook 4 Kingston T own Close Oakleigh, Victoria 3166, Australia Customer Ser vice Line (fr ee call) 1800 800 634 Customer Ser vice Fax 1800 621 337 Kambrook New Zealand, Private Bag 94411, Greenmount, Auckland, New Zealand Customer Ser vice Line/Spar e Parts 0800 273 845 Customer Ser vice Fax 0800 288 513 G G O O O O D D N N A A M M E E G G O O [...]