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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of Kambrook KSK90, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
What is an instruction?
The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of Kambrook KSK90 one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.
Unfortunately, only a few customers devote their time to read an instruction of Kambrook KSK90. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
What should a perfect user manual contain?
First and foremost, an user manual of Kambrook KSK90 should contain:
- informations concerning technical data of Kambrook KSK90
- name of the manufacturer and a year of construction of the Kambrook KSK90 item
- rules of operation, control and maintenance of the Kambrook KSK90 item
- safety signs and mark certificates which confirm compatibility with appropriate standards
Why don't we read the manuals?
Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Kambrook KSK90 alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Kambrook KSK90, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Kambrook service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Kambrook KSK90.
Why one should read the manuals?
It is mostly in the manuals where we will find the details concerning construction and possibility of the Kambrook KSK90 item, and its use of respective accessory, as well as information concerning all the functions and facilities.
After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.
Table of contents for the manual
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Page 1
2 Stainless Essentials Cor dfr ee K ettle KSK90 Issue 1/05 Kambrook 461 Plummer Street, Port Melbourne 3207, Australia Customer Ser vice Line (free call) 1800 800 634 Customer Service Fax 1800 621 337 Kambrook New Zealand, Private Bag 94411, Greenmount, Auckland, New Zealand Customer Ser vice Line/Spare Parts 09 271 3980 Customer Ser vice Fax 0800 [...]
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Page 2
3 2 Kambr ook Safety W elcome to Kambr ook and your new Stainless Essentials Cor dfree K ettle . At Kambrook w e believe that the safe performance of our pr oducts is the first priority in any consumer pr oduct so that you, our valued customer , can confidently use and trust our pr oducts. W e ask that any electrical a ppliance that you use be oper[...]
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Page 3
4 F eatur es of y our Kambr ook Stainless Essentials Cordfr ee K ettle 1. Remo vable filter 2. 1.7L Ca pacity 3. Safety locking hing ed lid 4. W ater windo w 5. P o wer on/off s witch 6. Cor dless 360 degr ee rotational base 7. Cord stora ge 8. 2200 watt concealed element 9. P ow er ‘on’ light 6 9 7 8 5 4 3 2 1 5 Using Y our Kambrook Stainless [...]
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Page 4
6 7 Kambr ook 1 2 Month Replacement W arranty KAMBR OOK warrants the pur chaser against defects in w orkmanship and material, for a period of 12 months fr om the date of pur chase (3 months commer cial use). Guarantee and pur chase receipt for this pr oduct are to be r etained as pr oof of pur chase and must be presented if making a claim under the[...]