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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of Kambrook KUR10, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
What is an instruction?
The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of Kambrook KUR10 one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.
Unfortunately, only a few customers devote their time to read an instruction of Kambrook KUR10. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
What should a perfect user manual contain?
First and foremost, an user manual of Kambrook KUR10 should contain:
- informations concerning technical data of Kambrook KUR10
- name of the manufacturer and a year of construction of the Kambrook KUR10 item
- rules of operation, control and maintenance of the Kambrook KUR10 item
- safety signs and mark certificates which confirm compatibility with appropriate standards
Why don't we read the manuals?
Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Kambrook KUR10 alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Kambrook KUR10, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Kambrook service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Kambrook KUR10.
Why one should read the manuals?
It is mostly in the manuals where we will find the details concerning construction and possibility of the Kambrook KUR10 item, and its use of respective accessory, as well as information concerning all the functions and facilities.
After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.
Table of contents for the manual
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Page 1
2 8 Litr e Urn KUR10 Issue 1/05 G G O O O O D D N N A A M M E E G G O O O O D D V V A A L L U U E E Kambrook 461 Plummer Street, Port Melbourne 3207, Australia Customer Ser vice Line (free call) 1800 800 634 Customer Service Fax 1800 621 337 Kambrook New Zealand, Private Bag 94411, Greenmount, Auckland, New Zealand Customer Ser vice Line/Spare Part[...]
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Page 2
2 3 KAMBROOK SAFETY W elcome to Kambr ook and your ne w 8 Litre Urn. At Kambrook, we believ e that the safe performance is the first priority in any consumer pr oduct so that y ou, our valued customer , can confidently use and trust our appliances. W e ask that an y electrical appliance that y ou use be operated in a sensible fashion with due care [...]
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Page 3
4 5 Regularly inspect the pow er supply cor d, plug and actual appliance for an y damage. If found damaged in an y wa y , immediately cease use of the appliance and r eturn unit to the nearest authorised Kambr ook centre f or examination, replacement or repair . OPERA TING Y OUR KAMBROOK 8 LITRE URN Remov e any pr omotional and packaging materials [...]
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Page 4
6 7 Notes KAMBROOK 12 MONTH REPLA CEMENT W ARRANTY KAMBR OOK warrants the purchaser against defects in w orkmanship and material, for a period of 12 months fr om the date of pur chase (3 months commercial use). Guarantee and pur chase receipt for this pr oduct are to be r etained as pr oof of pur chase and must be presented if making a claim under [...]