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Table of contents for the manual
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Page 1
OWNER'S MANUAL Water Softeners With High Performance Valve MODEL NOS. IntelliSoft 370 Series IntelliSoft 370 Series 625.383760 625.393760 Caution: Read and follow all safety rules and operating instructions before first use of this product. Questions ? Visit www.KenmoreWater.com or call toll free 1-800-426-9345 (M - F, 7AM - 8 PM CST) Repair o[...]
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Page 2
WARRANTY ON WATER SOFTENER ONE YEAR LIMITED WARRANTY ON WATER SOFTENER When installed, operated and maintained according to all instructions supplied with the product, if this Kenmore appliance fails due to a defect in material and workmanship within one year from the date of pur- chase, call 1-800-4-MY-HOME ® to arrange for free repair. THREE YEA[...]
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Page 3
TABLE OF CONTENTS Safety Guides ................................................................................................................................................. 4 Unpack and Check Shipment ........................................................................................................................ 5 Plan Your Installatio[...]
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Page 4
Read all steps, guides and rules carefully before installing and using your new water softener. Follow all steps exactly to correctly install. Failure to follow them could cause personal injury or property damage. Reading this book will also help you to get all of the benefits from your water softener. Your Kenmore Water Softener will remove hardne[...]
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Page 5
INSPECT SHIPMENT Your water softener is shipped complete in one carton. Use care when handling the softener. DO NOT turn upside down. DO NOT drop, or set on sharp objects that could make a hole in the bottom. The water softener is heavy, do not try to lift it or move more than is necessary. Remove all items from your shipping carton. Check all item[...]
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Page 6
PLAN YOUR INSTALLATION It is recommended to read through the entire manual before beginning your installation. Follow all steps exactly. Reading this manual will also help you get all the benefits from your system. TOOLS NEEDED: • Safety glasses • Flathead screw driver • Phillips screw driver • Adjustable slip joint pliers • Tape measure [...]
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Page 7
outside faucet (hard water) - outside faucet (hard water) soft, cold _ _ toR.O, faucet water ._,_ _ _ Hard _,_ ,_ ¢-- _- SOwf_th I Shut-off [_- II toR ...... i . -Valve II R.O. wa!er I _____</' _II haid ...... // _ storage nearer i I - ' Ihll water to // ../_'_--JF> tank J I IIII1 house // water /4 gap _ softener / . _ floor m[...]
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Page 8
Suggested Slab Foundation Installation water heater kitchen Plug the softener transformer into an inside, 120 volt 60Hz electrical outlet. If an outside outlet is used, be sure it has approved weather protection. WATER SOFTENER (install in garage, car port, or other sheltered area) bathroom outside -soft € " " bypass " valve outsid[...]
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Page 9
PIPE, FITTINGS, OTHER MATERIALS NEEDED You must first decide how to run "in" and "out" pipes to the softener. Look at your house main water pipe at the point you will connect the softener. Is the pipe soldered copper, glued plastic, or threaded galvanized or brass? What is the pipe size? What kind of pipe and fittings is it easi[...]
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Page 10
BEFORE INSTALLING CHECKS & TESTS Your water supply needs to be checked for chemical analysis, water pressure and water flow rate. To accom- plish this, complete the following steps: Check Water's Chemical Analysis: Sears sells a com- plete line of water treating equipment to correct various water problems. To be sure you have the proper ty[...]
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Page 11
ASSEMBLE INLET OUTLET ADAPTORS, OR SINGLE BYPASS VALVE Complete the following steps to assemble the adaptors or bypass valve. 1. Close the shutoff valve on the house main water pipe, near the water meter or pressure tank, to turn off the water. See Fig. 7. 2. Shut off the gas or electric supply to the water heater. See Fig. 7. 3. Open the highest a[...]
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Page 12
Before installing the bypass valve, or copper tube, be sure the turbine and support are firmly in place in the valve outlet port. Turbine Support Sensor Port Turbine FIG. 10 Bypass Valve or Installation Adaptor INSTALLING HOLDING CLIPS Black Clip Cross Section of Valve Inlet or Outlet O-Ring Clip Snaps into Place Between Larger Diameter Rings FIG. [...]
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Page 13
POSITION SOFTENER INTO PLACE Complete the following steps to position the softener. 1. Grip under the ridge on the salt tank sidewall. 2. Carefully rock back and forth into position. 3. Move the softener into position. 4. Place on a level and smooth surface. If needed, put a piece of 3/4" plywood, at least 17" x 20", under the tank. [...]
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Page 14
CONNECT THE VALVE DRAIN HOSE Take a length of 3/8" inside diameter drain tubing and attach one end to the drain fitting. See Fig. 16. Use a tube clamp to hold it in place. Put the other end of the tubing over a floor drain, into a laundry tub, standpipe, or other suitable drain. Check your local codes. Leave an air gap of about 1-1/2" bet[...]
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Page 15
LEAK TEST To check for leaks, complete the following steps: CAUTION: To avoid water or air pressure dam- age to softener inner parts, and to flush pipe chips or other residue from the water pipes, be sure to do the following steps exactly as instructed. 1. Fully open two cold, soft water faucets near the softener. 2. Look at the pictures in Fig. 18[...]
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Page 16
INSTALL GROUNDING CLAMP BETWEEN THE SOFTENER IN AND OUT PIPES The house cold water pipe (iron or copper) is often used to ground all electrical outlets in the home. Outlets are grounded to protect you from shock when you touch any electric appliance plugged into the out- let. If you installed the single bypass valve, the cold water pipe ground is b[...]
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Page 17
INSTALL COVERS After installing your water softener, replace the covers. Angle the covers so the main cover clips onto the back first, then bring down in front and clip on the two (2) tabs inside the rim of the salt hole and lower the salt cover closed. See Fig. 23. RESTART THE WATER HEATER Turn on the gas (or electric) supply to the water heater a[...]
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Page 18
SET PRESENT TIME OF DAY If the words PRESENT TIME do not show in the display, press the SELECT1 button until they do show in the dis- play. Press the UP or DOWN buttons to set the present time. Press UP to move the display ahead; press DOWN to move the time backward. If the present time is between noon and midnight, be sure PM shows. If the present[...]
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Page 19
SANITIZE THE WATER SOFTENER Care is taken at the factory to keep your water softener clean and sanitary. Materials used to make the softener will not infect or contaminate your water supply, or cause bacteria to form or grow. However, during shipping, storage, installing and operating, bacteria could get into the softener. SANITIZE YOUR WATER SOFTE[...]
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Page 20
ADDING SALT TO THE STORAGE TANK Brine (salt dissolved in water) is needed for each and every regeneration. The water for making brine is metered into the salt storage tank by the softener. You must keep salt in the tank, but because the water soften- er is very efficient, it is not necessary to keep it full. Especially in humid areas, it is best to[...]
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Page 21
CHECK LIST OF STEP-BY-STEP GUIDES TO INSTALL Review the following list to ensure you have completed all the installation procedures. 1. Check the incoming water. Has incoming water been tested? 2. Remove cardboard packaging from salt tank. 3. Is the incoming water going to the valve inlet? 4. Is the bypass valve placed into the service position? 5.[...]
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Page 22
EXTRARECHARGE Sometimes, a manually started regeneration (recharge) may be desired, or needed. Two examples are: • You have used more water than usual (guests visiting) and you may run out of soft water before the next timer started regeneration. • You did not refill the softener with salt before it was gone. Add salt to the softener before reg[...]
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Page 23
OPTIONAL SETTINGS: • SALT EFFICIENCY • CLEAN FEATURE • CLEAN FEATURE MINUTES • 97% FEATURE • 12 / 24 HOUR CLOCK • GALLONS / LITERS • MAXIMUM DAYS BETWEEN REGENERATIONS 1. To set any of the following options, press and hold SELECT1 for 3 seconds until 000 shows in the display Then press once until the SALT EFFICIENCY display shows. Use[...]
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Page 24
4. Press SELECT1 to show the 97% Feature. , , 97% Feature: The 97% Feature can save salt and water by regenerating when 97% of the softener's capacity has been used up. With this feature ON, the regeneration can occur at any time (whenever the sys- tem has reached 97% of its capacity). The default is OFF. If this feature is desired, turn it on[...]
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Page 25
AVERAGE DALLY GALLONS or LITERS Press the SELECT 2 button again to show the average number of gallons (or liters) of soft water the household uses each day. This water usage figure is adjusted daily by the faceplate timer. To turn this display off, press the SELECT 2 button once again. RECHARGE TIME REMAINING AND VALVE POSITION INDICATORS One of th[...]
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Page 26
SOFT WATER SERVICE AND REGENERATION SERVICE When the softener is giving you soft water, it is called "Service". During service, hard water comes from the house main water pipe into the softener. Inside the sof- tener resin tank is a bed made up of thousands of tiny, plastic resin beads. As hard water passes through the bed, each bead attr[...]
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Page 27
SOFT WATER SERVICE AND REGENERATION BRINING: During brining, the brine is moved from the salt storage area, into the resin tank. Inside the resin tank, brine cleans hardness minerals from the resin beads and they are discharged out the drain. How much brine is needed to clean the resin depends on: • The amount of water used between regenerations.[...]
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Page 28
FAST RINSE: Backwash is followed by a fastflow of water down through the resin tank. The fast flowpacks the resin bedand gets it ready for return to service. After fast rinse, the softener returns to service. Hard water goes into the resin tank where theresin bed again takes out the hardness minerals. Soft water goes to the house soft water pipes. [...]
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Page 29
SALT BRIDGE Sometimes, a hard crust or salt bridge forms in the salt storage tank. It is usually caused by high humidity or the wrong kind of salt. When the salt bridges, an empty space forms between the water and salt. Then salt will not dissolve (melt) in the water to make brine. Without brine, the resin bed does not regenerate and you will have [...]
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Page 30
KEEPING THE WATER SOFTENER CLEAN Cleaning Nozzle & Venturi NOZZLE & VENTURI A clean nozzle and venturi (see Fig. 55) is a must for the softener to work right. This small unit moves brine from the salt storage tank to the resin tank during regeneration. If it becomes plugged with sand, silt, dirt, etc., the softener will not work and you wil[...]
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Page 31
PROTECT THE WATER SOFTENER FROM FREEZING If the softener is installed where it could freeze (sum- mer cabin, lake home, etc.), you must drain all water from it to stop possible freeze damage. To drain the sof- tener: 1. Close the shut-off valve on the house main water pipe, near the water meter or pressure tank. 2. Open a faucet in the soft water p[...]
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Page 32
CHECKLIST TO HELP YOU SAVE MONEY If your water softener fails to work, make the following easy checks. Often, you will find what is wrong yourself and you won't have to call and wait for service. If you do not find anything wrong, while making the checks, and your sof- tener still does not work, call your Sears Service Department. 1. Also read[...]
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Page 33
I F--.I A BYPASS VALVES Bypass valve(s) should always remain in soft water service position. Position in "bypass" only if needed for softener repairs. SINGLE BYPASS __ pull stem outward for I service ,nw ush or Inches CM A Salt Tank Height 40-1/4 102.2 B Resin Tank Diameter 9 22.9 (nominal) C Resin Tank Height (nominal) 40 101.6 D Inlet-O[...]
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Page 34
Pressure Drop (PSI) vs. Flow Rate (GPM) 40 35 30 25 g t_ 20 .= 15 I/1 lO 5 0 0 1 23456 370 Series 9.0gpm @ 12 psi E i i i i J L E 7 8 9 10 11 12 13 14 15 16 17 18 19 20 Flow Rate (GPM) FIG. 58 Intermittent flow rate does not represent the maximum service flow rate used for determining the soften- ers rated capacity and efficiency. Continuous operat[...]
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Page 35
WIRING SCHEMATIC Transformer OUT Turbine _ Sensor FACEPLATE BACK OF TIMER (PWA) I AC INPUT POS/TURB_NE MOTOR TANK LIGHT 'I grn NO o NC J_ Position Switch tank light valve motor Keep this manual with your water softener, If repairs are needed, the service technician must have the informa- tion on the following pages, ALWAYS MAKE THESE INITIAL C[...]
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Page 36
The faceplate timer (PWA) computer has a self-diagnostic function for the electrical system, except put power and water meter. The computer monitors electronic components and circuits for correct operation. If a malfunction occurs, an error code appears in the faceplate display. The chart below shows the error codes that could appear, and the possi[...]
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Page 37
TROUBLESHOOTING VALVE POSITION INDICATORS: Depending on the valve position, the following indica- tors show in the display: Indicator Valve Position Serv ..................................... Service Fill ........................................ Fill Brine .................................... Brining/Brine Rinse Bkwsh ..............................[...]
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Page 38
MANUALADVANCE REGENERATION CHECK This check verifies proper operation of the valve motor, brine tank fill, brine draw, regeneration flow rates, and other controller functions, Always make the initial checks, and the manual initiated diagnostics. NOTE: The faceplate display must show a steady time (not flashing). If an error code shows, first press [...]
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Page 39
ROTARY VALVE SERVICE IMPORTANT: Before working on the valve, turn off the water supply and disconnect from electrical power. TO RELIEVE PRESSURE: • 3 VALVE BYPASS: Close the inlet valve and open a soft water faucet. Then close the outlet valve and open the bypass valve. • SEARS SPECIAL BYPASS: Slide the bypass valve stem to bypass position. Loo[...]
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Page 40
WATER FLOW THROUGH THE SOFTENER VALVE SERVICE CYCLE Hard water enters the valve inlet port. Internal valve porting routes the water down and out the top distributor, into the resin tank. Hard water is softened as it passes through the resin bed, then enters the bottom distributor. Soft water flows back into the valve and out the valve outlet, to th[...]
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Page 41
WATER FLOW THROUGH THE SOFTENER VALVE BACKWASH CYCLE Timer/switch action again allows the motor to turn the rotor & disc to place the valve in BACKWASH, stopping water flow to the nozzle. Water is routed down and out the bottom distributor, up through the bed, and out the top distributor to the drain. The fast flow (controlled by a flow plug in[...]
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Page 42
2 28 26 18. 23 19 Questions? Call The Kenmore Water Line 1-800-426-9345 42[...]
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Page 43
Key No. 1 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 2O 21 22 23 24 25 26 27 28 29 3O 31 Kenmore MODEL Nos. 625.383760 and 625.393760 A. WATER SOFTENER COMPLETE Part Number 7284304 7284231 7284338 7088033 7176292 7141001 7288560 7275907 7284540 7284532 7284639 7252268 7286021 7265025 7219888 7082150 7003847 7100819 7137913 7287140 7284613 0900[...]
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Page 44
19__ INLET - OUTLET GROUNDING CLAMPS 18 3 4 _ 2O Questions? Call The Kenmore Water Line 1-800-426-9345 44[...]
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Page 45
Kenmore MODEL Nos. 625.383760 and 625.393760 B. BRINE VALVE ASSEMBLY Key No. Part Number Part Description 1 7168647 Ceramic Weight 2 0513860 Float Stop 3 7097202 Float (includes Key No. 4) 4 0516947 Float Seal 5 7220627 Float Rod & Stem 6 7092278 Guide Cap 7 7170288 O-Ring, 15/16" x 1-3/16" 8 0516211 Seal 9 0516924 Retainer, Bottom Se[...]
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Page 46
I 41 4O 39 36 34 45 44 Wear-Strip Seal X Cross-Section View 28 30 33 32 13 _11 10 9 18 21 22 23 24 25 26 Questions? Call The Kenmore Water Line 1-800-426-9345 46[...]
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Page 47
Key Part No. Number Part Description 1 7224087 Screw, #8-32 x 1" (2 req.) 2 7286039 Motor (incl. 2 ea. of Key No. 1) 3 7288201 Motor Plate 4 0900857 Screw, #6-20 x 3/8" (3 req.) 5 7171250 Bearing 6 7283489 Cam & Gear 7 7169180 Clip (Drain) 8 0900431 Hose Clamp 9 7271270 Drain Hose Adaptor 10 7170288 O-Ring, 15/16" x 1-3/16" [...]
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Page 48
Your Home For expert troubleshooting and home solutions advice: Our Home For repair of carry-in items like vacuums, lawn equipment, and electronics, call anytime for the location of your nearest Sears Parts & Repair Service Center 1-800-488-1222 (U.S.A.) 1-800-469-4663 (Canada) www.sears.com www.sears.ca To purchase a protection agreement on a [...]