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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of Kettler Bicycle, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
What is an instruction?
The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of Kettler Bicycle one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.
Unfortunately, only a few customers devote their time to read an instruction of Kettler Bicycle. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
What should a perfect user manual contain?
First and foremost, an user manual of Kettler Bicycle should contain:
- informations concerning technical data of Kettler Bicycle
- name of the manufacturer and a year of construction of the Kettler Bicycle item
- rules of operation, control and maintenance of the Kettler Bicycle item
- safety signs and mark certificates which confirm compatibility with appropriate standards
Why don't we read the manuals?
Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Kettler Bicycle alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Kettler Bicycle, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Kettler service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Kettler Bicycle.
Why one should read the manuals?
It is mostly in the manuals where we will find the details concerning construction and possibility of the Kettler Bicycle item, and its use of respective accessory, as well as information concerning all the functions and facilities.
After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.
Table of contents for the manual
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Page 1
P edelec Operating Instructions P edelec handleiding Pédélec manuel[...]
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Page 2
2 Introduction ( GB ) Dear Customer , congratulations on the purchase of your new KETTLER Pedelec Cycle. These instructions will help you to operate and maintain your Pedelec. Please read them carefully before using your cyc le and familiarise yourself well with the functioning of the system. Please also read the notes in the enclosed KETTLER g[...]
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Page 3
3 Contents Introduction 2 T able of contents 3 General diagram 4 Charging the battery 5 - 6 Operation and control 7 Assistance mode / range 8 T echnical data 9 - 12 Care and maintenance 13 T roubleshooting 14 Guarantee / general notes 15[...]
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Page 4
4 P edelec General Diagram Pedelec General Diagram 1. Operating unit 2. Motor unit with power sensor on bottom bracket 3. Batter y 4. Battery lock 5. Charging unit a b e c d[...]
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Page 5
5 Charging the Battery Before using it for the first time, the battery must be charged for a t least four hours. When deli- vered, the battery is in the uncharged sta te and is in sleeping mode. The batter y can be charged in any state i.e. at any charge level. Removing the batter y T o charge the batter y , it first has to be removed from the [...]
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Page 6
6 Note: 1. The length of the charging process depends on the capacity and the level of the charge. 2. Charge the batter y at room temperature only . As soon as the ambient tempera ture of the batter y is less than 0° or more than 40° the batter y cannot be charged and the charging unit remains in standby mode. 3. Please observe the safety not[...]
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Page 7
7 Operation and Control Operating Unit The operating unit is for switching the system on and off, selecting the desired assistance level and displaying the amount of charge remaining in the batter y . Switching on Press the Power button on the operating unit on your handlebars. All the LEDs light up for 2 seconds. Important: Do not put any pres[...]
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Page 8
8 Assistance Mode, Range Selecting degree of assistance With the Mode button on the operating unit you can select one of three different assistance modes at an y time. Press the Mode button until you arrive at the mode you require. The best amount of assistance and the consequent range of the batter y depend on a number of factors which are bes[...]
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Page 9
9 Motor Bottom-bracket motor Brushless DC motor Power output: 250 W Weight: approx. 3.5 kg Control by means of frictionless magnetic torque sensor Overload When the motor is overloaded, the LEDs on the opera ting unit flash in the following pattern Overheating When the motor is overheated, the LEDs on the operating unit flash in the following p[...]
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Page 10
10 T echnical Data Battery Batter y power: 260 Wh, 26 V 10 Ah, removable and rechargeable T ype: Panasonic lithium, ions, manganese Model: Li-ion batter y Ni-Li NKY224B01 10 Ah Charging time: approx. 3 h., initial charge 4 h. Weight: 2.4 kg Accumulator status At the side of the batter y there is a display which indicates the charge status and t[...]
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Page 11
11 T echnical Data Battery Sleeping Mode In its original state and at the first start-up the ba ttery is in sleeping mode. F or this reason the batter y has to be fully charged before it is used for the first time. If the charge level drops below 50% and it is not charged for more than two weeks, it goes into sleeping mode automatically . The s[...]
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Page 12
12 T echnical Data Charging Unit The charging unit type NKJ38 is supplied with the cyc le. Weight of charging unit: 530 g Power supply: 220 V (50 Hz) AC Power: 62 W A charging unit is supplied with the cyc le. T o charge it, take the unit out of the box and remove the plastic foil. Failure to remove the foil may cause damage to the unit through[...]
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Page 13
13 Care and Maintenance Inspection Follow the instructions in the enc losed KETTLER Instructions for Assembly and Operation T yre Pressure The tyre pressure has an important influence on the performance of the Pedelec. T o ensure that the range of the batter y is not a ffected, ensure that the tyre pressure is always between 3 and 4 bar . Check[...]
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Page 14
14 T roubleshooting Do not attempt to repair the electric drive system, control system or batter y . F or any necessar y service or repair work, always contact your KETTLER dealer who has the necessary informa tion and expertise to carry out repairs. Reset: Errors in the sensor torque measurement In case of incorrect measurement by the torque s[...]
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Page 15
15 Guarantee / Gener al Notes Battery Batteries are subject to wear and tear . It is therefore normal for the capacity of the batter y to decline with increasing age, use, and frequenc y of charging. For other guarantee provisions, please refer to the KETTLER Instructions for Assembly and Operation. Ground clearance Because of the position of t[...]