Keyspan 1.9 manual

Table of Contents • Introduction • Capabilities • Installation Instructions • Configuring Your Serial Device • Keyspan Serial Assistant • Problem Solving • Appendices • Frequently Asked Questions (FAQs) • Compatibility List for Mac OS • Configuration Examples for Mac OS • Serial Port Pin Outs • LED Behavior • TX Ack Advanc[...]

1.1 - Introduction Looking for a way to connect a graphics tablet, modem, GPS receiver, or Palm Organizer to your USB equipped Macintosh computer? The Keyspan High Speed USB Serial Adapter is a simple, inexpensive, and reliable way to make the connection. The Adapter plugs into any USB port on your Mac. It provides one DB9 serial port which can be [...]

2.1 - Capabilities Specifications - Hardware The Keyspan High Speed USB Serial Adapter provides ONE male DB9 serial port which supports RS-232 asynchronous communications at data rates up to 230 Kbps . Please read our Compatibility List for Mac OS for a list of serial devices that have been tested with the Keyspan High Speed USB Serial Adapter. App[...]

MODEM port emulation is not available on any Mac that has an internal modem as internal modem typically emulates the MODEM port (PRINTER port emulation is typicall available on these Macs). Printer Port emulation can turned ON by using the Keyspan Serial Assistant 's Advanced Setting's screen. On Mac OS, Port 1 on the Keyspan High Speed U[...]

3.1 - Installation Instructions Installing the High Speed USB Serial Adapter Software for Mac OS Note: These instructions apply to installing the Keyspan High Speed USB Serial Adapter on Mac OS 8.6 through 9.x. If you are installing this software on Mac OS X via CLASSIC, please read the Keyspan USB Serial Software for Mac OS X User Manual or visit [...]

Installing the Keyspan High Speed USB Serial Adapter Hardware The following hardware installation instructions provide a basic overview on installing the Keyspan High Speed USB Serial Adapter in a USB port. For detailed instructions on how to connect USB devices your specific computer, please refer to the USB Device Install section in your computer[...]

4.1 - Configuring Your Serial Device Prior to using your serial device (modem,UPS, etc.) with the Keyspan High Speed USB Serial Adapter, you must: 1. connect your serial device ( hardware ) to the Keyspan port 2. configure your serial device's software to use the Keyspan port The following instructions provide a general overview of this proces[...]

Step 3 - Check the Keyspan Serial Assistant Now that your serial device is connected to the Keyspan adapter, you should check to see if the Keyspan serial port is installed correctly. To do this, open the Keyspan Serial Assistant (located in Control Panels). When you open the Keyspan Serial Assistant , you will see the following window: the Keyspan[...]

For example, if you have a Palm, you will have to tell the Palm Desktop software to look for your Palm handheld ( hardware ) on a Keyspan serial port. By doing this, you establish communication between your serial device's software (ie the Palm Desktop software) and your serial device hardware (the Palm handheld unit). Most serial devices will[...]

5.1 - Keyspan Serial Assistant Besides the required drivers, the Keyspan High Speed USB Serial Adapter software installer installs an application called Keyspan Serial Assistant . This application is used to: • Determine the status of the adapter software and hardware • Assist in problem solving Launching the Keyspan Serial Assistant To launch [...]

Keyspan Serial Assistant Window the Driver and Assistant Version items The Driver Version and Assistant Version items show the version numbers of the installed Keyspan USA-19W driver and Assistant respectively. The two version numbers should always match. If these numbers do not match, you should reinstall the Keyspan software. the Serial Adapter S[...]

the Advanced Settings button The Advanced Settings button will access the Keyspan adapter's advance configuration options. Once you click this button, you will open the Keyspan Manager window. You should only access this option if your serial device requires that you turn on an advanced option on or if you are sure of what you are doing. In mo[...]

5.1.a - Keyspan Manager The Keyspan Manager window allows you to modify characteristics of your Keyspan serial port(s). You should only change settings in this window if you are sure that you specifically need to change them. To open the Keyspan Manager , click the "Advanced Settings" button in the Keyspan Serial Assistant control panel ([...]

The Use Naming '.Cin .Din check box allows use of an alternative port naming conventions. This option is provided for compatibility with certain applications which adopted this naming convention. Please contact the manufacturer of your serial to see if you require this setting to be enabled. The default state is unchecked. A change in this set[...]

The Default buffer size text box allows to set a different buffer size to be established for the specified Adapter port. This change takes effect upon restart of your computer. Since most applications which use serial ports supply their own buffer, this setting often has no benefit. The Double Baud Rate check box will allow certain older applicatio[...]

The Enable Remote Wakeup check box allows to specify if you want your computer to 'wake up' from SLEEP/SUSPEND mode. Remote wakeup is provided via the RI (ring indicator) pin (see the Serial Port Pin Outs appendix) of the device). Note: Remote Wakeup is enabled on a per-port basis. The Stats button will cause a Port Statistics window to a[...]

The Display Driver Events command copies the Keyspan Adapter's serial driver's internal event buffer into the Keyspan Manager's event log and displays it in a window. This capability may be useful when troubleshooting a communications problem with the help of Keyspan staff. The Display Port Statistics command functions the same as th[...]

The USE INT Endpoints as Default command will make ALL Keyspan High Speed USB Serial Adapters connected to your computer default to use INTERRUPT endpoints (for better performance at high baud rates). The Assume CTS ON command will force ALL Keyspan Adapters connected to your computer to assume that the CTS signal is ON (or HIGH) when CTS is not sp[...]

6.1 - Problem Solving If you are having problems with your Keyspan USB to Serial Adapter in Mac OS , please read the following instructions to assist you in troubleshooting your Keyspan adapter. Hardware Troubleshooting Step 1 - Use the Keyspan Serial Assistant Launch the Keyspan Serial Assistant application. When you open the Keyspan Serial Assist[...]

If you do not see the Keyspan port name(s), please contact Keyspan Tech Support for further assistance. If you see the Keyspan port name(s) and have properly selected the Keyspan port that your serial device is connected to and are still having problems, please continue to Step 4 . Step 4 - Use Your Serial Device If you have followed all of the abo[...]

7.1 - Appendices - • Frequently Asked Questions (FAQs) Frequently Asked Questions • Compatibility List for Mac OS List of serial devices that have been tested with Keyspan serial adapters... • Configuration Examples for Mac OS Instructions on configuring select serial devices to use Keyspan serial ports • Serial Port Pin Outs Serial Port Pi[...]

7.1.a - Frequently Asked Questions (FAQs) The following is a list of F requently A sked Q uestions (FAQs) about the Keyspan High Speed USB Serial Adapter for Mac OS. Keyspan frequently updates and adds the questions and answers list below. For the latest list, please visit the our web site at: http://www.keyspan.com Frequently Asked Question List Q[...]

port on your computer. If this solves the problem, then this may be an issue with your USB hub. If you are encountering this problem or something similar to it, please contact Keyspan Tech Support for further instructions. Keyspan:High Speed USB Serial Adapter for Mac OS-v1.9 User Manual This User Manual applies to the Keyspan High Speed USB Serial[...]

7.1.b - Compatibility List for Mac OS The following is a list of serial devices that have been tested with various Keyspan Serial Products on Mac OS (8.6 - 9.x). T his list is intended to be used as reference guide and not as complete compatibility list. We are constantly testing products and adding them to this list. Although compatibility testing[...]

Olympus Digital Cameras (serial) N Y Y Modems and Modem Software Remote Access software (Apple) N Y Y AOL software N Y Y Modems (serial - any model) N Y Y Compatibility List for Mac OS - Notes n/a n/a -n/a Keyspan:High Speed USB Serial Adapter for Mac OS-v1.9 User Manual This User Manual applies to the Keyspan High Speed USB Serial Adapter Software[...]

7.1.c - Configuration Examples for Mac OS - The following is a list of available configuration examples for Mac OS. These example provide step-by-step instructions on configuring select serial devices. The current example available are: • Palm Desktop For the latest version of this list, please visit our web site at: http://www.keyspan.com For th[...]

7.1.c.01 - Palm Desktop Before you begin... This Configuration Example assumes that you have already done the following: 1. installed the Keyspan serial port hardware and software 2. installed the Palm Desktop software 3. connected the Palm Serial Cradle hardware to a Keyspan serial port If you have not performed any of the steps mentioned above, p[...]

Step 2 - Open the HotSync® Manager application Before you can begin to HotSync your Palm, you must access and configure the HotSync® Manager application. The HotSync Manager is the program that manages the serial communication between your Palm and your computer. Open the HotSync® Manager application by double clicking the HotSync® Manager appl[...]

Click on the Disabled radio button to temporarily turn off HotSync monitoring. Then click on the Serial Port Settings tab at the top of the HotSync Software Setup window. This will display the serial port options. the Serial Port Settings tab and window In the Serial Port Settings tab, select either the Local Setup or Both Setups radio button. This[...]

7.1.d - Serial Port Pin Outs The pin assignments for the Keyspan High Speed USB Serial Adapter's male DB9 port are illustrated below: Keyspan High Speed USB Serial Adapter's male DB9 port Pin Name Signal Designation 1 DCD Data Carrier Detect (Input) 2 RX Received Data (Input) 3 TX Transmitted Data (Output) 4 DTR Data Terminal Ready (Outpu[...]

7.1.e - LED Behavior The Keyspan High Speed USB Serial Adapter part number USA-19QW comes equipped with a green LED light that reports the status of the Keyspan adapter USB hardware and serial port. The following table shows all of the possible states of these LED light and what they mean: Color State Significance Green Off The Keyspan adapter is n[...]

7.1.f - TX Ack Advance Overview Many Keyspan USB serial adapters support configurable "Transmit Acknowledgment Advance" (aka TX-ACK threshold, aka TX-ACK(nowledgement) advance, etc.) in the Keyspan Manager . This feature allows the user to adjust a device's transmit behavior to achieve the optimum compromise between compatibility (ex[...]

Notes about the Work Around In most situations, the serial adapter's lie is harmless or beneficial, even. However, in some circumstances, this lie gets us into trouble. There are several ways this can happen: Flow control: If the adapter is programmed to use flow control, the remote (receiving) end of the serial connection can ask the adapter [...]

None : If you're using a baud rate of 9600 or less, you probably don't have a problem. The 1 millisecond delay will not significantly affect your throughput, and you can select this option. This option is also a good choice if you are running an application in which throughput is not an issue, or one in which guaranteeing 100% correct ope[...]

7.1.x - Notices Notices United States FCC DECLARATION OF CONFORMITY We, InnoSys Incorporated at 3095 Richmond Parkway, Suite 207 Richmond, CA 94806 USA (510) 222-7717 declare under our sole responsibility that the KEYSPAN High Speed USB Serial Adapter, Model USA19QW complies with Part 15 of FCC Rules. Operation is subject to the following two condi[...]

CE MARK DECLARATION OF CONFORMITY (According to EN 45014) Manufacturer's Name and Address InnoSys Incorporated 3095 Richmond Parkway, Suite 207 Richmond, CA 94806 Declares that the product: Product Name: KEYSPAN High Speed USB Serial Adapter Model Number: USA-19QW Conforms to the following Product Specifications: EN 55022: 1998 Class B EN 5502[...]

Translation: This is a Class B product based on the standard of the Voluntary Control Council for Interference from Information Technology Equipment (VCCI). If this is used near a radio or television receiver in a domestic environment, it may cause radio interference. Install and use the equipment according to the instruction manual. Australia/New [...]

7.1.y - Keyspan Warranty Information KEYSPAN Software License Agreement and Limited Warranty Definitions The following definitions apply to the terms as they appear in this agreement. • KEYSPAN means KEYSPAN, a division of InnoSys Incorporated. • Software means the computer program contained in this package, and all updates to the computer prog[...]

• Copy the documentation, except for purposes of creating a back-up copy for your own use. • Modify, translate, or merge the Software with another program, except for your personal use on a single computer. Any modifications to the Software are subject to this agreement. • Reverse engineer, disassemble, decompile, or make any attempt to disco[...]

General This agreement constitutes the entire software license agreement between you and KEYSPAN and supersedes any prior agreement concerning the contents of this package. It shall not be modified except by written agreement dated subsequent to the date of this agreement and signed by an authorized KEYSPAN representative. KEYSPAN is not bound by a[...]

7.1.z - Support Information Contacting Support If you require assistance with any Keyspan product, you may contact us by one of the following ways: • web/email : http://www.keyspan.com/support/ (Monday through Friday: 9 am to 5 pm Pacific) • fax : +1.510.222.0323 (Monday through Friday: 9 am to 5 pm Pacific) • telephone : +1.510.222.8802 (tec[...]