Klark Teknik DN9340E manual

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Table of contents for the manual

  • Page 1

    HELIX DN9340E/DN9344E Remote Control Software V4.01 User Guide[...]

  • Page 2

    HELIX DN9340E/DN9344E Remote Control Software User Guide 2 of 65 Contact Details Telex Communcations (UK) Ltd Klark Teknik Building Walter Nash Road Kidderminster Worcestershire DY11 7HJ England Tel: +44 1562 741515 Fax: +44 1562 745371 Websites: www.midasconsoles.com www.klarkteknik.com HELIX Remote Control Software V4.01 User Guide D OC00047-HELI[...]

  • Page 3

    HELIX DN9340E/DN9344E Remote Control Software User Guide 3 of 65 CONTENTS 1 I NTRODUCING T HE HELIX R EMOTE C ONTROL S OFTWARE ......................................... 5 2 I NSTALLING HELIX RCS ............................................................................... 6 2.1 Minimum System Requireme nts ........................................[...]

  • Page 4

    HELIX DN9340E/DN9344E Remote Control Software User Guide 4 of 65 7.6 Working On line ........................................................................................................... 42 7.6.1 Communications Overview ..................................................................................... 42 7.6.2 Online Operation ............[...]

  • Page 5

    HELIX DN9340E/DN9344E Remote Control Software User Guide 5 of 65 1 I NTRODUCING T HE HELIX R EMOTE C ONTROL S OFTWARE The HELIX Equaliser Remote Control Software (HELIX RCS) enables engineers to remotel y program a network of up to 64 HELIX equaliser channels from a laptop or PC for onward downloading to the DN9340E or DN9344E units at a venue . Th[...]

  • Page 6

    HELIX DN9340E/DN9344E Remote Control Software User Guide 6 of 65 2 I NSTALLING HELIX RCS 2.1 Minimum System Requirements Operating System: Windows 2000 or Windows XP Computer/Laptop: Display resolution mini mum 1024 X 768 pixels set at 96 DPI Pentium III 500MHz (or equivalent) 256MB RAM Minimum 10MB of free disk space on hard drive Connectivity: Co[...]

  • Page 7

    HELIX DN9340E/DN9344E Remote Control Software User Guide 7 of 65 2.2 Software Installation HELIX RCS AddIn is available as an ‘.ex e’ file from the Klark Teknik website (http://www.klarkteknik.com/software.htm) and includes an integral Set Up Wizard that guides you through the installation process on your laptop/PC. 00 Note We recommend that yo[...]

  • Page 8

    HELIX DN9340E/DN9344E Remote Control Software User Guide 8 of 65 5 When you are ready to install, click . After successful installation, click to exit the Wizard. The HELIX EQ RCS will now be available through the ELGAR Library Manager.[...]

  • Page 9

    HELIX DN9340E/DN9344E Remote Control Software User Guide 9 of 65 3 G ETTING S TARTED 3.1 Opening HELIX RCS within the ELGAR Library Manager Note To run HELIX RCS you must have installed the Midas Klark Teknik ELGAR Library Manager on your laptop/PC. The ELGAR Software and User Guide may be obtained from our website at http://www.midasconsoles.com. [...]

  • Page 10

    HELIX DN9340E/DN9344E Remote Control Software User Guide 10 of 65 3.2 The DN9340 Device Workspace The key features of DN9340 device workspace are identified in the fi gure below. 3.3 Quick Tour of the DN9340 Device Views The DN9340 Device workspace has six key views that relate to the main ‘menu pages’ of the D N9340 unit. These are:  Home V[...]

  • Page 11

    HELIX DN9340E/DN9344E Remote Control Software User Guide 11 of 65  To quickly switch to a different view on the other channel  Click on the required view button on the Channel A or B navigation strip. As you switch view the display i s updated to sh ow the frequency response curve of the currently selected EQ. Home and Memory views sh ow the [...]

  • Page 12

    HELIX DN9340E/DN9344E Remote Control Software User Guide 12 of 65 4 C ONFIGURING THE HELIX A DD I N 4.1 Network Identification A single sh ow file will usua lly have mult iple HELIX AddIns equating to the networked HELIX units in your physical set up. Each AddIn must be uniquely addressed an d configured to match its physical counterpart, that is, [...]

  • Page 13

    HELIX DN9340E/DN9344E Remote Control Software User Guide 13 of 65 B Specify channel details in the lower Home tab 5 For each channel, type in a Long Name (maximum 11 characters, upper or lower case) and Short Name (maximum 3 characters, upper case only) that identifi es the channel function/location in the equaliser network. Note When ed iting a Ch[...]

  • Page 14

    HELIX DN9340E/DN9344E Remote Control Software User Guide 14 of 65 5 P ROGRAMMING EQ 5.1 Graphic Equalisation  To switch to the Graphic Equalisation view  Click on the Graphic button of the Channel A or B Navigation Strip, as required. (If staying on the same Channel, you may prefer to click on a Graphic tab). The upper Graphic Mode tab i s us[...]

  • Page 15

    HELIX DN9340E/DN9344E Remote Control Software User Guide 15 of 65 2 To apply autogain, tick the  AutoGain check box and t ype in (or scroll) the req uired va lue in the field below. 3 Use the Unit Display  drop down menu to set the Graphic di splay mode that DN9340 units should ass ume when ta ken out of sla ve ope ration; this only c omes in[...]

  • Page 16

    HELIX DN9340E/DN9344E Remote Control Software User Guide 16 of 65 5.2 Parametric Equalisation  To switch to the Parametric Equalisation view  Click on the Para button of the Channel A or B Navigation Strip, as required. (If staying on the same Channel, you may prefer to click on a Parametric tab). The upper Parametric Mode tab is used to set [...]

  • Page 17

    HELIX DN9340E/DN9344E Remote Control Software User Guide 17 of 65  To Bypass the parametric EQ on the current channel  Tick the  Bypass check box i n the upper Parametric tab.  To add a PEQ section to the graph 1 Click on the Add button in the lower Parametric tab. A PEQ panel with Level, frequency and Q is added to the tab (shown right[...]

  • Page 18

    HELIX DN9340E/DN9344E Remote Control Software User Guide 18 of 65 5.3 Dynamic Equalisation  To switch to the Dynamic Equalisation view  Click on the Dynamic button of the Channel A or B Navigation Strip, as required. (If stay ing on the same Channel you may prefer to click on a Dynamic tab). The upper Dynamic Mode tab is used to set the chara[...]

  • Page 19

    HELIX DN9340E/DN9344E Remote Control Software User Guide 19 of 65  To Bypass the Dynamic EQ on the current channel  Tick the  Bypass check box i n the upper Dynamic tab by clicking on i t.  To shape a Dynamic EQ section 1 Click on it s cont rol pane l in the lower D ynamic tab so tha t it is h ighligh ted. ( Dynamics initial ly defau lt[...]

  • Page 20

    HELIX DN9340E/DN9344E Remote Control Software User Guide 20 of 65  To switch a Dynamic section out of the circuit 1 Tick the  Out check box at the bottom right-hand corner of its Dynamic control panel. The Dynamic is faded to grey on the graph and its contribution is removed from the overall frequency response. The target remains acti ve so t[...]

  • Page 21

    HELIX DN9340E/DN9344E Remote Control Software User Guide 21 of 65  At the Filter Mode tab  Use the Unit Display  drop down menu to set the display mode that D N9340 units should assume when taken out of slave operation; this only comes into effect if the slave is a DN9430. The choice made here has no effect on your AddIn de vice display. ?[...]

  • Page 22

    HELIX DN9340E/DN9344E Remote Control Software User Guide 22 of 65 6 W ORKING WITH M ULTIPLE HELIX A DD I NS 6.1 Building your Network Remotely Working within ELGAR enabl es you to open a series of HELIX AddIns (DN9340 EQ devices) in a si ngle show file to match your physical equaliser network. As with the physical network, the maximum number of dev[...]

  • Page 23

    HELIX DN9340E/DN9344E Remote Control Software User Guide 23 of 65 The screen provides Channel A and B Navigati on Strips for al l the HELI X AddIns in the sho w file and a series of ‘global’ command buttons. (Only Copy Channels , Global Graphic and Mute All / UnMute All are mentioned later on in this section ; the ot her glob al commands are d [...]

  • Page 24

    HELIX DN9340E/DN9344E Remote Control Software User Guide 24 of 65 6.3 Copy Channels Screen  To copy settings from one device to another 1 Click on the Copy Channels button to open the screen shown below (also see Note below). On the left is a list of all the source channe ls that are available for copying from, while on the right are all t he ch[...]

  • Page 25

    HELIX DN9340E/DN9344E Remote Control Software User Guide 25 of 65 5 Choose Apply to apply the changes and keep the screen open for further copying. or Choose OK to apply changes and close the screen. Note If you see the following message, this feature is not available as there are lock flags active. If copying basic settings to most channels, use S[...]

  • Page 26

    HELIX DN9340E/DN9344E Remote Control Software User Guide 26 of 65 7 U SING HELIX RCS TO C ONTROL AN E QUALISER N ETWORK 7.1 Overview To control an equaliser network, the laptop/PC running HELIX RCS is connected to the network in place of a Master DN9340E HELIX, assuming control of the daisy-chained HELIX units under pre-s et slave addresses. The fo[...]

  • Page 27

    HELIX DN9340E/DN9344E Remote Control Software User Guide 27 of 65 7.2.2 Connecting the HELIX DN9340E/DN9344E units to an Ethernet switch or hub The diagram below shows each HELIX DN9340E/DN9344E unit directl y connected to an Ethernet switch or hub, which is then connected top a laptop/PC. 7.3 Ethernet Connection For familiarisation purposes, a bas[...]

  • Page 28

    HELIX DN9340E/DN9344E Remote Control Software User Guide 28 of 65 7.3.2 Ethernet connection – wireless option The system set up for the wireless option Ethernet connection is via an Ethernet cable connected to the network socket of the wireless access point and to either an Ethernet socket on one of the HELIX DN9340E/DN9344E units (daisy chai n),[...]

  • Page 29

    HELIX DN9340E/DN9344E Remote Control Software User Guide 29 of 65 2 In the System Configuration window, select Routing from the Communications option. If necessary, click to expand the Communications category. 3 Click Add Port . 4 Select Ethernet Port from the Port Type  drop down list. 5 Type in unique port name (up to 12 characters), for examp[...]

  • Page 30

    HELIX DN9340E/DN9344E Remote Control Software User Guide 30 of 65 6 Select the IP address of the HELIX DN9340E/DN9344E unit you wish to connect to this port, for example, “192.168.1. 22”. 7 Make sure Echo is set to Generic Echo Off . 8 Click OK to accept port change, or Cancel to decline. 9 Assign port to device by selecting device in List of D[...]

  • Page 31

    HELIX DN9340E/DN9344E Remote Control Software User Guide 31 of 65 IP Addressing To uniquely identify every device, Ethernet connect ions use standard IP addresses compri sing four 0-255 segments presented i n dot notation, for example, 192.168. 1.16. To accommodate widely varyi ng sizes of system, including those with sub-systems, the segments can [...]

  • Page 32

    HELIX DN9340E/DN9344E Remote Control Software User Guide 32 of 65  To configure an Access Point and wi reless card (wireless set up only) As set up procedures vary between the commercially available Access Points - and your Access Point may have a Se t Up Wizar d - only ess ential g uidelin es can be given here. (Some Access Points store their c[...]

  • Page 33

    HELIX DN9340E/DN9344E Remote Control Software User Guide 33 of 65 B Wireless Card 2 Open your laptop/PC’s Control Panel and locate and open the Wireless Network Connection Properties dialogue box. If your wireless card is set up to use Windows to configure its wireless systems, a screen similar to that shown left is presented that has a Wireless [...]

  • Page 34

    HELIX DN9340E/DN9344E Remote Control Software User Guide 34 of 65 8 The Access Point SSID should now appear in the lower Preferred Networks list. If necessary, move the network SSID to the top of the list, using the Move up button, so that Windows automatically connects to it in preference to other available networks. 9 Highlight th e SSID in the l[...]

  • Page 35

    HELIX DN9340E/DN9344E Remote Control Software User Guide 35 of 65 7.3.4 Fault Finding Tips The following tips cover some of the more likely erro rs in an Ethernet set up that will cause ELGAR to report a failure in establishing a connection wi th the HELIX system. If none of these solve the problem, please refer to your LAN administrator or the fau[...]

  • Page 36

    HELIX DN9340E/DN9344E Remote Control Software User Guide 36 of 65 7.4 Serial Connection (Option) There is an option to control your system remo tely from a laptop PC via an RS-232 connect ion. 7.4.1 Serial connection details The system set up for serial connection is illustrated below. 7.4.2 Connection Procedure The HELIX DN9340E RCS laptop/PC is c[...]

  • Page 37

    HELIX DN9340E/DN9344E Remote Control Software User Guide 37 of 65 4 Open ELGAR by clicking on the ELGAR desktop icon. 5 Select File > Open from the ELGAR menu to locate and open the KTG show file containing the HELIX DN9848E unit settings. 6 From the ELGAR menu, select Tools > Options . 7 In the System Configuration window, select Routing fro[...]

  • Page 38

    HELIX DN9340E/DN9344E Remote Control Software User Guide 38 of 65 11 Select Helix Serial Port from the Port Type  drop down list. 12 The Port Configuration window wi ll now extend to include additional fields. In this window you will select and name a Helix Serial Port. Select the appropriate COM port from the drop down list. 13 Rename the port [...]

  • Page 39

    HELIX DN9340E/DN9344E Remote Control Software User Guide 39 of 65 7.5 The System Configuration Window This sec tion de tails only t he HELI X RCS-spe cific fun ctions and any ELG AR update s incorpo rated fo r this new software. 7.5.1 Finding ports and device names The area highlighted in the diagram, which contains the Find Ports , Find Device Nam[...]

  • Page 40

    HELIX DN9340E/DN9344E Remote Control Software User Guide 40 of 65  To find new devices attached to your PC 1 In the System Configuration window, click on Find Device Names . 2 Click Yes . The status bar under the Cancel button shows the prog ress of device polling and the current port bein g polled is sho wn unde r the List of Devices . Any new [...]

  • Page 41

    HELIX DN9340E/DN9344E Remote Control Software User Guide 41 of 65 The Ethernet Port screen (shown below) allows you to: • Change the port name in the Port Name field. • Select the appropriate IP address from the IP Address  drop down list. • Identify an Ethernet port, whose allocated number is shown in the Port field. This port number, not[...]

  • Page 42

    HELIX DN9340E/DN9344E Remote Control Software User Guide 42 of 65 7.6 Working Online 7.6.1 Communications Overview Referring to the illustration above, in online mode the HELIX RCS laptop/PC and slave units exchange the following messages: Metering Requests and Responses These obtain data for the Input, Dyna mic EQ and Output ‘LED’ meters of HE[...]

  • Page 43

    HELIX DN9340E/DN9344E Remote Control Software User Guide 43 of 65 7.6.2 Online Operation Important! We recommend that you always save your show file settings before going online, so that you have the option o f reve rting to previo us sett ings a fter a ‘ Get All’ synch ronisa tion. The slave Units in th e net work can b e set on line/of fline,[...]

  • Page 44

    HELIX DN9340E/DN9344E Remote Control Software User Guide 44 of 65  To take a unit offline 1 Switch to the respective HELIX AddIn. 2 Click the green Go Offline button so that it toggles to red Go Online .  To check the online status of the Devices in the network  Switch to the FastNav ® screen, see “To switch to the FastNav® screen on p[...]

  • Page 45

    HELIX DN9340E/DN9344E Remote Control Software User Guide 45 of 65  To take the entire network offline 1 Switch to the FastNav ® screen by clicking on the red Fast Nav. button in any AddIn or by maximising the DN9340 Navi gation icon on the Windows Start bar. 2 Choose All Units Offline . The buttons on the FastNav ® screen and indivi dual Devic[...]

  • Page 46

    HELIX DN9340E/DN9344E Remote Control Software User Guide 46 of 65 7.7 Solo Tracking Operation If required, the Solo Tracking system of the Midas mixing console in use can be set up to sel ect the slave equalisers in the Helix Network. To enable this, the various Solo Tracking buttons must be assigned to Helix channels via the System Solo Tracking S[...]

  • Page 47

    HELIX DN9340E/DN9344E Remote Control Software User Guide 47 of 65 3 If an asterisk appears in the Valid column, the chosen solo button is already assigned to another HELIX channel; the conflicting HELIX cha nnel will also be marked with an asterisk. Select another Solo Source and Num combination for o ne or other of the HELIX channels to resolve th[...]

  • Page 48

    HELIX DN9340E/DN9344E Remote Control Software User Guide 48 of 65 7.8 Protecting System Settings To protect against unauthorised users tampering with key parameters that m ay affect preset room equalisation or result in equipment damage, a password protected lockout can be set up via the HELIX RCS show file using the screen shown below. The lockout[...]

  • Page 49

    HELIX DN9340E/DN9344E Remote Control Software User Guide 49 of 65  To change the current password 1 Click on Change Password to open the scr een shown right. 2 Type in a password of up to 8 characters in length. Note that the DN9340 Unit regards spaces as part of the password. 3 Repeat t he passwo rd in th e lower f ield to c onfirm it and click[...]

  • Page 50

    HELIX DN9340E/DN9344E Remote Control Software User Guide 50 of 65 8 S TORING /R ECALLING M EMORY S ETTINGS The DN9340E and DN9344E HELIX Equali sers are provided with 32 User memories for storing frequently used Equaliser settings in battery-b acked-up SRAM. In additi on, they have 32 password-lockable Preset Memories st ored in non- volatile F LAS[...]

  • Page 51

    HELIX DN9340E/DN9344E Remote Control Software User Guide 51 of 65  To remotely program equalisation setti ngs in another PC Memory location 1 Select a memory location from the Cu rrent PC Memory  drop down list in the upper memory tab. If you are currently online, you will be warned that switching memory will force the uni t offline and then [...]

  • Page 52

    HELIX DN9340E/DN9344E Remote Control Software User Guide 52 of 65  To recall settings from a User or Preset memory from the HELIX Unit to the AddIn Device 1 In the upper Memory tab, select the Current PC Memory that you wish to overwrite. 2 Set the AddIn Device online. 3 In the lowe r Memor y tab’s left -hand pa nel, sele ct the r equired Unit[...]

  • Page 53

    HELIX DN9340E/DN9344E Remote Control Software User Guide 53 of 65 8.2 Global Memory Management Memories can be simultaneously recalled or stored to/from multiple units from the global Memory Management screen.  To open the global Memory Management screen  Switch to the FastNav ® screen and choose Memory Management . The screen shown below is[...]

  • Page 54

    HELIX DN9340E/DN9344E Remote Control Software User Guide 54 of 65 The HELIX RCS will work through the ticked units in the list, setting each online in turn. As the download/upload takes some time to complete, the current progr ess is tracked by the status indicators to the right of the list while more specific progress remarks are displ ayed in the[...]

  • Page 55

    HELIX DN9340E/DN9344E Remote Control Software User Guide 55 of 65 9 A PPENDICES 9.1 Glossary of Term s and Abbreviations A AddIn Product control software, such as HELIX RCS, which works under the ELGAR Library Manager Shell. B Bandwidth In EQ, the width of a band comprising a range of frequencies that will be boosted or cut above and below a select[...]

  • Page 56

    HELIX DN9340E/DN9344E Remote Control Software User Guide 56 of 65 R RCS Abbreviation for remote control software. RS-232 Abbreviation for Recommended Standard 232. Also known as RS-232C, the RS-232 is the standard for asynchronous serial-port transfers set by the Electronic Industries Alliance (EIA). The physical interface has one wire used as the [...]

  • Page 57

    HELIX DN9340E/DN9344E Remote Control Software User Guide 57 of 65 9.2 Remote Control Connection Options This section gives the availabl e options for connecting HELIX DN9340E, DN9340, DN9344E and DN9344 units - and also HELIX DN9848E and DN9848 units - to enable remote contro l via a laptop or PC. All units in a system must be running the same prot[...]

  • Page 58

    HELIX DN9340E/DN9344E Remote Control Software User Guide 58 of 65 9.2.2 Multiple-unit Ethernet connections  To connect any Ethernet units in an Ethernet system This fast Ethernet-only system can incorporate the Ethernet units in any combination. Connect the units using Ethernet cable, using one of the options i n Section 7.2. The first unit is c[...]

  • Page 59

    HELIX DN9340E/DN9344E Remote Control Software User Guide 59 of 65  To connect Ethernet and non-Ethernet units in an Ethernet/serial system The PC is connected to the first Ethernet unit using one of the options in Secti on 7.3. The Ethernet units are connected together using one of the options i n Section 7.2. The last Ethernet unit is connected[...]

  • Page 60

    HELIX DN9340E/DN9344E Remote Control Software User Guide 60 of 65 9.2.3 Multiple-unit serial connections  To connect a combination of non- Ethernet units serial-to-RS-485 Connect any combination of non-Ethernet units in a daisy chain configuration, using serial RS-485 cable. Connect the first unit to the PC using any of the methods shown in Sect[...]

  • Page 61

    HELIX DN9340E/DN9344E Remote Control Software User Guide 61 of 65 9.2.4 Ethernet and serial  To connect Ethernet and non-Ethernet uni ts in a dual Ethernet-serial system In this dual system the laptop/PC is connected to the Ethernet units via Ethernet and non-Ethernet units via serial/USB. In the Ethernet system , connect the Ethernet units usin[...]

  • Page 62

    HELIX DN9340E/DN9344E Remote Control Software User Guide 62 of 65 9.3 Setting up the Lantronix UDS1100 Conver ter 9.3.1 Configuring the Lantronix UDS1100 Please note that the instructions gi ven here relate to the Lantronix Device Installer V3.6 which has the advantage of automatically locati ng your UDS1100, even if the factory set IP subnet addre[...]

  • Page 63

    HELIX DN9340E/DN9344E Remote Control Software User Guide 63 of 65 8 Highlight your d evice in th e device list and double-cli ck to access the Device Details , Web Configuration and Telnet Configuration tabs. 9 Switch to the Web Configuration tab and click Go to connect to the UDS1100’s web configuration pages (shown below). 10 Under the Channel [...]

  • Page 64

    HELIX DN9340E/DN9344E Remote Control Software User Guide 64 of 65 12 Click Apply Settings to apply the changes; you will see the “Please wait …” message while the unit saves the changes and reboots. 13 Close the Device Installer by selecti ng File > Exit or by clicking on in the top right-hand corner of the window. 9.3.2 Connecting the sys[...]

  • Page 65

    HELIX DN9340E/DN9344E Remote Control Software User Guide 65 of 65 3 Connect the UDS1100 Converter as follows: Direct: Use CAT5 cross over cable to connect the UDS1100 RJ-45 port to the laptop/PC RJ- 45 port. LAN: Use CAT5 cable to connect the RJ-45 port on the UDS 1100 to its network connection point. Similarly, use CAT5 cable to conne ct the lapto[...]