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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of Kodak 8650, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
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First and foremost, an user manual of Kodak 8650 should contain:
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Why don't we read the manuals?
Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Kodak 8650 alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Kodak 8650, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Kodak service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Kodak 8650.
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Table of contents for the manual
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Page 1
K OD AK DIGIT AL SCIENCE ™ 8650/8650 PS Color Pr inter Operator’ s Guide P art No. 1H9657[...]
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Page 2
Radio Frequency Interference This equipment generates, uses , and can r adiate radio frequency energy . If it is not installed and used in accordance with the User’ s Guide, this energy ma y cause interference to r adio and television reception. This equipment has been type tested and f ound to comply with the following: This de vice meets FCC Cl[...]
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Page 3
“Changes or modifications not e xpressly approved b y the par ty responsible for compliance could v oid the user’ s authority to operate the equipment. ” Regulatory Information The f oregoing limits are designed to pro vide reasonable protection against harmful interference when operated in a residential installation. Ho wev er , there is no[...]
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Page 4
Safety Regulations The f ollowing symbol has been placed on areas of the printer where electr ical shock is possib le. T ak e e xtra precautions in these areas .[...]
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Page 5
T able of contents About this guide ......................................................................................... i Using this guide ........................................................................................................ i About the other guides included with the printer .................................................[...]
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Page 6
Connecting a parallel cable .................................................................. 2-19 Connecting a LocalTalk cable ............................................................... 2-19 Connecting a SCSI cable ...................................................................... 2-20 Connecting the power cord ..........................[...]
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Page 7
Clearing the paper path ...................................................................................... 4-11 Cleaning the pick rollers ..................................................................................... 4-14 Cleaning the sensors ......................................................................................... 4-16 R[...]
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Page 8
October 1997 i About this guide The guide provides the inf or mation you need to set up , operate , maintain, and troubleshoot the K OD AK DIGIT AL SCIENCE™ 8650/8650 PS Color Printer . This guide is intended f or o wners and oper ators of the K OD AK DIGIT AL SCIENCE 8650/8650 PS Printer . Using this guide This guide is organized as f ollows: Ch[...]
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Page 9
About this guide ii October 1997 Appendix A Printer and site specifications —lists printer specifications and the site specifications Appendix B Accessories and supplies —lists accessories and supplies f or the pr inter , and tells how to order them. Appendix C Customizing the printer —tells how to enhance the operation of the printer by c[...]
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Page 10
October 1997 iii Getting help or additional inf ormation Y our K odak dealer is the best source f or information about setting up, operating, and obtaining accessories and supplies f or your printer . Please contact your dealer with an y questions you ha ve. In addition, f or technical suppor t see K odak’ s web site at www .k odak.com or call 1-[...]
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Page 11
October 1997 1-1 1 Intr oduction Thank you f or purchasing the K OD AK Digital Science 8650/8650 PS Color Printer . The K OD AK Digital Science 8650 Printer operates only in raster mode. The 8650 PS Printer is a P ostScr ipt language printer that also operates in raster mode . Y ou can purchase an upgrade kit f or the 8650 Printer that allows it to[...]
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Page 12
Introduction 1-2 October 1997 Media and image size The printer can pr int on the f ollowing sizes and types of K OD AK EKT A THERM XLS Print P aper and on the follo wing sizes of K OD AK EKT A THERM XLS T ransparency Material. See Chapter 3 f or illustrations of the maximum image size f or each. Paper/Transparency size Maximum image size 8.5 x 11 ([...]
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Page 13
Introduction October1997 1-3 Interfaces Standard communication por ts are provided. In addition, the optional K OD AK Network Interface Card lets y ou tie your printer into networks using Ethernet cabling. The f ollowing interf aces are provided with the printer . The f ollowing 16 MB Ether net interf aces are provided by the Netw or k Interf ace C[...]
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Page 14
Introduction 1-4 October 1997 Printer drivers and e xpor t modules The printer dr ivers and e xpor t modules dev eloped f or the 8650/8650 PS Printer are based on high-quality Kodak photog raphic printing methods. The color–rendering processes that ev olved are highly sophisticated. Using the drivers and e xport modules will allow you to access a[...]
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Page 15
Introduction October1997 1-5 Fonts Thir ty-five screen f onts are resident on P ostScript versions of the printer . Y ou can also connect an e xter nal hard drive to the printer for f ont storage. See Appendix C for more inf ormation. Resident fonts The f ollowing f onts are resident on P ostScr ipt versions of the printer . • Courier , Cour ier[...]
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Page 16
October 1997 2-1 2 Setting up the printer This chapter e xplains how to set up the K OD AK DIGIT AL SCIENCE 8650/8650 PS Color Printer . These steps are: • Finding an appropriate location for the printer • Unpacking the printer • Removing the shipping tape and shipping pins • Cleaning the print head • Loading ribbon • Unpacking and adju[...]
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Page 17
Setting up the printer 2-2 October 1997 Finding a location f or the printer As you look f or an appropriate location for the printer , keep the f ollowing guidelines in mind. Ref er to Appendix A for site requirements . • Allow tw o inches (about 5 cm) on all sides of the pr inter for easy access. • Place the printer so that air flow is not bl[...]
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Page 18
Setting up the printer October 1997 2-3 Unpac king the printer The f ollowing items are included with the printer . If any are missing, contact your place of purchase . • P aper tra y • P ow er cords (3) • Plastic dust cov er • Univ ersal language kit with: —4 ther mal head cleaning pads —SCSI ter minator —Pick er roller cleaning kit [...]
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Page 19
Setting up the printer 2-4 October 1997 3. Remov e the shipping tape from the printer cover . 4. Carefully pull out the shipping pins. CA UTION: Remove the shipping pins bef ore you use the printer . IMPOR T ANT : Sav e the packaging and the shipping pins in case y ou need to ship the printer . shipping tape shipping pins[...]
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Page 20
Setting up the printer October 1997 2-5 Cleaning the print head T o av oid lines or streaks in y our prints, clean the print head before using it f or the first time and whenev er you replace the ribbon. If y our site is par ticular ly dusty , y ou may need to clean the head more often. Cleaning pads come with each ribbon spool. CA UTION: Alwa ys [...]
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Page 21
Setting up the printer 2-6 October 1997 2. Remov e the supply spool and wrap it tightly upward. Then remov e the take-up spool. DO NO T touch the r ibbon. 3. Remov e both spools and stand them upright on a freshly cleaned surf ace. T akeup spool Supply spool[...]
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Page 22
Setting up the printer October 1997 2-7 4. T o clean the pr int head, first use the water pad and then use the alcohol pad. With each pad, wipe along the heater line f our times as f ollows: —Wipe the full length of the glass area (alwa ys in one direction). —Use a clean par t of the pad for each wipe . —Apply fir m, e ven pressure. —Wipe[...]
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Page 23
Setting up the printer 2-8 October 1997 Loading the ribbon The ribbon provides dy es for printing images. Three-color ribbon contains three dye patches: y ellow , magenta, and cyan. Each three-color r ibbon, e xcept the three-color , o v ersiz e, e xtra-lif e ribbon, contains enough dye to mak e 100 pr ints. The three-color , ov ersize, e xtra-lif [...]
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Page 24
Setting up the printer October 1997 2-9 Loading ribbon in the printer The ribbon fits easily in the printer . There is only one wa y to correctly place the spools. F ollow these steps to load a ribbon: IMPOR T ANT : Hold the ribbon spools by the ends to a void fingerpr ints. Also , wear lint-free glov es when handling ribbon spools. 1. Remov e th[...]
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Page 25
Setting up the printer 2-10 October 1997 8. Push the left side of the supply spool into the left side of the bottom spool holder (the holders are spring loaded). 9. Match the notches in the supply spool with the notches on the right spool holder . 10. Inser t the r ight side of the supply spool into the holder on the right. 11. Remov e the tape fro[...]
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Page 26
Setting up the printer October 1997 2-11 13. Pull the ribbon up carefully and stick the adhesiv e onto the takeup spool. NO TE: K eep the r ibbon as straight as possib le. 14. Smooth the ribbon ov er the adhesive strip . 15. Wind the take-up spool awa y from y ou se veral times . The first full set of dye patches is not used f or printing. 16. Clo[...]
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Page 27
Setting up the printer 2-12 October 1997 Unpac king and adjusting the paper tray W orking with media When working with paper and transparencies, f ollow these guidelines: • Hold paper by the edges to a void fingerpr ints, which reduce print quality . • Handle the package of paper with the cardboard stiff ener sheets in place. • K eep the bot[...]
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Page 28
Setting up the printer October 1997 2-13 Handling humidity–related paper problems If paper is e xposed to humidity lev els outside the recommended range, take e xtra care to help protect it as f ollows. • Load small amounts of paper rather than a whole pac kage. P aper stored in the wrapper lasts longer . • Wrap par tial stacks of paper in it[...]
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Page 29
Setting up the printer 2-14 October 1997 Loading media Thermal media—paper and transparencies—comes in various sizes . See Chapter 3 in this guide f or complete information about types and sizes of media The paper tra y adjusts to the size of the paper y ou want to load. Do not f orce media that is too long or wide into the tray . IMPOR T ANT :[...]
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Page 30
Setting up the printer October 1997 2-15 3. Make sure the paper siz e settings on the tra y match, and that they are correct f or the media you are going to load. If necessary , adjust the settings as f ollows: —Look through the opening on the side of the tra y at the sensor label. This label sho ws the current paper size setting. —Mov e the me[...]
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Page 31
Setting up the printer 2-16 October 1997 5. If loading paper , place the paper , logo side up , in the tra y . If loading transparencies , place the stack into the tr ay with the orientation notch on the lower right-hand side and the blue stiff ener sheet on the bottom. Make sure the front corners of the stack are under the triangular metal tabs. 6[...]
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Page 32
Setting up the printer October 1997 2-17 Putting the dust cover on T o help prev ent dir t-related problems, k eep the plastic dust cov er in place when you are using the printer . Attach the dust cov er to the printer in the first slot from the left and the second slot from the right.[...]
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Page 33
Setting up the printer 2-18 October 1997 Connecting the cables Y ou must pro vide the necessar y interface cab les.Three power cords (Nor th Amer ica/Japan, Europe Continental, and A ustralia) are included. If you will be using the printer outside these areas, y ou may need to purchase a power cord. Standard communication por ts are provided. Which[...]
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Page 34
Setting up the printer October 1997 2-19 Connecting a parallel cable T o attach a parallel (Centronics) cable: 1. Make sure the computer is turned On and the printer is tur ned Off . 2. Connect the Centronics end (no pins) of the cable to the printer’ s parallel por t. 3. Connect the 25-pin end of the cable to the computer’ s parallel por t. 4.[...]
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Page 35
Setting up the printer 2-20 October 1997 two connectors . 3. Connect the LocalT alk cable to the two connectors . 4. Connect the power cord. See "Connecting the power cord" on page 2-22. 5. T ur n the pr inter On (press the power s witch on the side of the printer to |). IMPOR T ANT : The printer can initialize itself only if the computer[...]
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Page 36
Setting up the printer October 1997 2-21 3. Connect and secure the SCSI cable to one of the printer’ s SCSI por ts. 4. Connect and secure the SCSI terminator to the open SCSI por t (or to the last de vice when daisy-chaining multiple devices .) NO TE: If you are connecting the printer to a Macintosh IIfx computer , a special Macintosh IIfx termin[...]
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Page 37
Setting up the printer 2-22 October 1997 Connecting the power cor d The printer automatically accepts input voltages from 90 to 250V and frequencies from 47 to 60 Hz. T o attach the power cord: 1. Make sure that the po wer s witch is set to Off . 2. Plug one end of the power cord into the inlet on the bac k of the printer . Plug the other end into [...]
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Page 38
Setting up the printer October 1997 2-23 Chec king and changing printer settings Bef ore you make a test print—the last step in setting up the printer— check that the printer settings are correct f or the media you just loaded and f or the mode in which you are going to operate the printer . This section describes only how to check and set the [...]
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Page 39
Setting up the printer 2-24 October 1997 The def ault mode , P ostScript, will have an asterisk (*) ne xt to it. The asterisk indicates which option is selected. 4. Press Cancel until MODE:RASTER appears. 5. Press Setup/Select to choose raster mode. 6. Press Cancel until MODE:EXIT appears. 7. Press Setup/Select to e xit MODE. 8. Press Cancel until [...]
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Page 40
Setting up the printer October 1997 2-25 12. Press Setup/Select to e xit Setup mode. The just-selected option is eff ective as soon as y ou exit Setup mode. Changing the paper color Y ou can print onto three paper colors: Photographic , Commercial, and Publication. Photographic, which represents standard white stoc k, is the f actor y default. If y[...]
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Page 41
Setting up the printer 2-26 October 1997 About printer initialization When you turn the printer on, it takes up to a minute f or the printer to initialize itself (star t up and perf or m a self check). During this time, the power light on the displa y panel illuminates, and the messages belo w alter nate on the displa y panel: INITIALIZING* INITIAL[...]
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Page 42
Setting up the printer October 1997 2-27 Finally , mak e a test pr int. Doing so helps you v erify proper pr inter setup and operation, and confirms pr int quality . There are tw o test images: one is generated in raster mode , the other in P ostScr ipt mode. T o make a test print: 1. Make sure that READ Y appears on the display panel. 2. Press Pr[...]
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Page 43
October 1997 3-1 3 Operating the printer This chapter provides the inf or mation you need to oper ate the K OD AK DIGIT AL SCIENCE 8650/8650 PS Color Printer . It includes: • Looking at the displa y panel • W or king with the printer settings • Printing from computer applications • Scheduling jobs • Handling and storing pr ints and transp[...]
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Page 44
Operating the printer 3-2 October 1997 Looking at the displa y panel The printer display panel is sho wn below . Tw o indicator lights show the status of the printer . They are: • P ow er light—illuminated when the pr inter is tur ned On . • Error light—illuminated when an error occurs. A message descr ibing the error appears in the displa [...]
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Page 45
Operating the printer October 1997 3-3 T ypes of messages are— • Printer status messages—show the mode (raster or P ostScript) in which the printer is operating, the size of the media in the paper tra y , and the type of ribbon that is loaded. This inf or mation is display ed when the printer is idle. • Job–related messages —show status[...]
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Page 46
Operating the printer 3-4 October 1997 W orking with the printer settings Y ou vie w and change the printer settings using the pr inter's Setup mode. T able 3-1 lists the printer settings and options, and describes each option. It also sho ws the factory default f or each setting. T able 3-1. Printer settings setting options description factor[...]
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Page 47
Operating the printer October 1997 3-5 Port (SCSI - PostScript mode only) Initiator ID: 0 - 7 Enable: Yes and No Initiator ID: Specifies the printer's SCSI ad- dress when the printer is operating in Post- Script mode. Enable: When an external hard drive is con- nected, allows the printer to act as the SCSI bus initiator. CAUTION: Leave the set[...]
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Page 48
Operating the printer 3-6 October 1997 W orking in Setup mode T o enter Setup mode : Press Setup/Select while the printer is idle. T o scroll thr ough the settings : Press Print to scroll up , Cancel to scroll down. Y ou scroll through the settings continuously . T o select an option : When y ou find the setting whose options you wish to view , pr[...]
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Page 49
Operating the printer October 1997 3-7 The f ollowing submen us are a v ailab le only if the Network Interf ace Card is installed: • POR TS:ETHERT ALK—lets you specify whether v ersion 1 or 2 of AppleT alk will be used • POR TS:IPX—lets you specify the framing type to e xpect when using Nov ell Netware • POR TS:TCP/IP—lets you enter the[...]
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Page 50
Operating the printer 3-8 October 1997 W orking with media This section describes the media—paper and transparency material— used with the printer . It also lists handling and storage guidelines. Thermal paper looks and feels like photog raphic paper , but it is not light sensitiv e. The bac k is imprinted with the Kodak logo . Paper is shipped[...]
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Page 51
Operating the printer October 1997 3-9 T able 3-2 K odak thermal paper types, sizes, and ima g e size T ype of P ape r P aper Siz e T ype of Ribbon Maximum Ima g e Size K OD AK EKT A THERM XLS Print Paper / Photographic Gr ade CA T No 8614364 8.5 x 11 K OD AK EKT A THERM XLS Three-color ribbon / CMY CA T No 163 0474 K OD AK EKT A THERM XLS Black ri[...]
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Page 52
Operating the printer 3-10 October 1997 K OD AK EKT A THERM XLS Print Paper / Pho- tographic Gr ade CA T No 875 1596 210 x 307 mm (8.27 x 12) K OD AK EKT A THERM XLS Three-color ribbon / CMY CA T No 163 0474 K OD AK EKT A THERM XLS Black ribbon / Xtralif e media CA T No 857 0152 K OD AK EKT A THERM XLS Three-color ribbon / XTRALIFE media / CMY CA T[...]
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Page 53
Operating the printer October 1997 3-11 K OD AK EKT A THERM XLS Print Paper / Photographic Gr ade CA T No 867 7759 Commercial Grade CA T No 1581198 Publication Gr ade CA T No 8811663 9.5 x 14 K OD AK EKT A THERM XLS Oversiz e Three- color ribbon / CMY CA T No 821 4082 K OD AK EKT A THERM XLS Oversiz e Three- color ribbon / XTRALIFE media / CMY CA T[...]
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Page 54
Operating the printer 3-12 October 1997 T able 3-3 shows the siz es and maximum image size f or K OD AK EKT A THERM XLS T ransparency Material. The tab le also shows which ribbons can be used with each size of transparency material. T able 3-3 T ransparency material size and maxim um image size T ransparency Material Size T ype of Ribbon Maximum Im[...]
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Page 55
Operating the printer October 1997 3-13 K OD AK EKT A THERM XLS T ransparency Material CA T No 853 4059 8.5 x 12 K OD AK EKT A THERM XLS Three-color ribbon / CMY CA T No 163 0474 K OD AK EKT A THERM XLS Black ribbon / Xtralif e media CA T No 857 0152 K OD AK EKT A THERM XLS Three-color ribbon / XTRALIFE media / CMY* CA T No 807 6135 K OD AK EKT A T[...]
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Page 56
Operating the printer 3-14 October 1997 * Only laminates to paper . When printing transparency material with XL TRALIFE ribbon, the lam- inate patch is bypassed. NO TE: See Chapter 2 for inf ormation on working with media and r ibbon. K OD AK EKT A THERM XLS T ransparency Material CA T No 861 0651 210 x 358 mm (8.27 x 14) K OD AK EKT A THERM XLS Ov[...]
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Page 57
Operating the printer October 1997 3-15 Printing fr om computer applications Y ou print through your applications using the Printer Drivers or the Expor t Modules that came with the pr inter . • F or application-specific pr inting information, ref er to the User’ s Guide f or the application or the Application Notes on the CD that came with yo[...]
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Page 58
Operating the printer 3-16 October 1997 Scheduling jobs The number of jobs that can be queued to the printer at once depends on the memor y av ailable in the printer . If large files are sent, f ewer jobs can be processed. Installing additional memory in the pr inter increases the number of jobs that can be processed at a time . If the printer is n[...]
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Page 59
Operating the printer October 1997 3-17 Handling and storing prints and transparencies The image stability of thermal pr ints depends on factors such as temperature, relativ e humidity , and e xposure to light or to biological or chemical contaminates. Using XtraLife ribbon increases print shelf lif e. Y our thermal images will last a long time if [...]
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Page 60
Operating the printer 3-18 October 1997 Cleaning the printer T o help ensure good pr inter perf or mance and high-quality output, make sure the printer’ s operating environment is clean and dust-free . Clean the printer regular ly as described below . Bef ore you begin: T ur n the printer Off and unplug it. • Clean the ther mal head when you lo[...]
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Page 61
Operating the printer October 1997 3-19 Keeping the printer in good w orking or der T o keep the printer in good working order : • K eep the printer clean. K eep the surrounding area vacuumed and litter-free. • Protect the printer from tobacco smoke, dust, sand, and liquid spills . • Do not place objects on top of the printer . • Do not kee[...]
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Page 62
October 1997 4-1 4 T r oubleshooting the printer This chapter describes the problems y ou may occasionally ha ve with the K OD AK DIGIT AL SCIENCE 8650/8650 PS Color Printer . It also tells how to solv e these problems . This chapter contains the follo wing sections: • Error messages and how to resolv e them • What to do when mismatches occur ?[...]
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Page 63
Troubleshooting the printer 4-2 October 1997 Err or messages and how to resolve them Error messages indicate that a problem has occurred. More than one problem can occur at a time . Howe v er , only one error message can appear at a time. Messages related to high-pr iority problems are displa yed bef ore lower priority ones. Y ou must resolv e prob[...]
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Page 64
Troubleshooting the printer October 1997 4-3 CLEAR RIBBON JAM The ribbon is jammed.This may be caused by a paper jam. Press Cancel to eject the paper. If the message persists, do as follows: 1. Clear the paper jam. 2. If necessary, clear the ribbon jam. 3. Close the cover. 4. Remove the paper tray. 5. Clear paper from the tray area. 6. Reinsert the[...]
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Page 65
Troubleshooting the printer 4-4 October 1997 LOAD P APER LOAD TRANS- P ARENCY • The tra y is empty . • The wrong size media is loaded. • P aper is loaded and transparency was requested or vice versa. • Media is not being pick ed up from the tray . • Media is stuck in the printer . • Load the type of media requested. • Load the correct[...]
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Page 66
Troubleshooting the printer October 1997 4-5 T able 4-2 Machine Generated Err or Codes Condition/Error Code Description P ossible solution 500 No RECEIVER at LEAD EDGE SENSOR when expected • V er ify that the correct media and rib- bons are loaded. • Clean sensors. See "Cleaning the sensors" on page 4-16. • If problem persists call [...]
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Page 67
Troubleshooting the printer 4-6 October 1997 700 Inboard THERMAL HEAD POSITION SEN- SORE #2 open • Open the top cov er of the pr inter . • P ower cycle the printer • Close the top cov er • If error doesn’t clear , call for service 701 Inboard THERMAL HEAD POSITION SEN- SOR #2 bloc ked 702 Outboard THERMAL HEAD POSITION SEN- SOR #1 open 70[...]
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Page 68
Troubleshooting the printer October 1997 4-7 T able 4-3 Common error messa g es 740, 741, 742 PROGRAM PR OMS or CONTROLLER PRINTED CIRCUIT BOARD • T urn off the printer. • Disconnect all cables e xcept power . • T urn on printer. • If error doesn’t clear , call for service • If error code disappears, the com- puter , cabling or softw ar[...]
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Page 69
Troubleshooting the printer 4-8 October 1997 When mismatches occur Mismatches result from diff erences in requested r ibbon type, media type, or media siz e. Ribbon type mismatch If the print job specifies a r ibbon type that is not loaded, a mismatch occurs. Ribbon mismatches result from: • Lamination diff erences (for e xample, XtraLif e ribbo[...]
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Page 70
Troubleshooting the printer October 1997 4-9 If the printer is not operating correctly Y ou ma y be able to identify or correct prob lems yourself . If possible , make a test print. UseT able 4-4 to find and try to correct the problem. If you cannot solv e the problem, service is required. See "Getting additional help" on page 4-19. T ab[...]
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Page 71
Troubleshooting the printer 4-10 October 1997 Multicolored spots appear on prints. • Clean the printer and the surrounding area. • Move the printer away from ventilation ducts or open doors. Smudges, smears, and fingerprints have caused irregularly shaped and colored areas to appear on the print. (See image 1 at the end of this guide.) Fingerpr[...]
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Page 72
Troubleshooting the printer October 1997 4-11 Clearing the paper path P aper may occasionally jam in the printer . Jams are typically identified by a CLEAR P APER P A TH or CHECK TRA Y message. T o clear the paper path— 1. Open the printer cov er . NO TE: An automatic locking f eature pre v ents you from opening the cov er during pr inting. If y[...]
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Page 73
Troubleshooting the printer 4-12 October 1997 2. If media is in the paper path, gently pull it up and out of the printer . Then close the printer cov er . 3. If media is jammed in the paper tra y area, remov e the paper tra y . Then look through the tra y inser tion slot into the tray area.[...]
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Page 74
Troubleshooting the printer October 1997 4-13 4. Gently remov e any jammed media from the paper tra y area. NO TE: If you cannot remo ve the media, service is required. 5. Slide the tra y back into the printer .[...]
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Page 75
Troubleshooting the printer 4-14 October 1997 Cleaning the pic k roller s If the paper is not being pick ed from the tra y proper ly , the pick rollers ma y be dir ty . Y ou use tw o water pads and a pad holder to clean the rollers. T o clean the pick rollers: 1. Remov e a water pad from the pac ket and f old it in half. 2. Inser t the pad into the[...]
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Page 76
Troubleshooting the printer October 1997 4-15 3. Wrap the longer end of the pad around the pad holder and inser t it into the pen slot. 4. Pull the other edge of the pad to tighten it. 5. Repeat steps 1 to 4 f or the other end of the pad holder . 6. Remov e the paper tra y from the pr inter . Remo ve the cov er from the tra y . 7. Remov e the media[...]
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Page 77
Troubleshooting the printer 4-16 October 1997 15. Remov e the tra y . 16. Remov e the prepared pad holder from the tra y . 17. Load the media into the tra y and put the lid back on. 18. Inser t the tra y in the pr inter . IMPOR T ANT :W ait about five minutes f or the rollers to dr y before using the printer . Cleaning the sensors Impor tant: Befo[...]
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Page 78
Troubleshooting the printer October 1997 4-17 Repac king the printer P ack the printer as f ollows if you need to ship it. 1. Remov e media from the paper tra y . P ac k the paper tra y in its original bo x. 2. Open the printer cov er . Then remov e the r ibbon spools . Discard them or store them in their original box. 3. Inser t the shipping pins [...]
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6. Put appliance filament tape ov er the cov er of the pr inter . The tape must co ver the latch and run down both sides of the printer all the wa y to the bottom. 7. Put the printer in its or iginal plastic bag to keep it clean during shipping. 8. P ack the printer in its original box. shipping tape[...]
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Troubleshooting the printer October 1997 4-19 Getting additional help Y our K odak dealer is the best source f or information about your printer and about purchasing supplies and accessories. In addition, technical suppor t is also av ailable on K odak’ s web site at www .k odak.com Call 1-800-23K OD AK (1-800-235-6325) from 9:00 a.m. to 8:00 p .[...]
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October 1997 A-1 Appendix A Printer specifications/ site requirements Printer specifications Printer dimensions Width: 16.6 inches (43.2 cm) Depth (with tra y inser ted): 21 inches (52.7 cm) Height: 12 inches (30.5 cm) Printer weight 57 lbs (24.9 kg) Space requirements Minimum space required with tra y inser ted: Width: 17 inches (43.2 cm) Depth:[...]
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Appendix A Printer specifications/ site requirements A-2 October 1997 Operating en vironment Ambient operating temperature: 59 ° to 86 ° F (15 ° to 30 ° C) Relativ e humidity: 20 to 76% P ower requirements V oltage/frequency US/Canada 90 to 250v/47 to 60Hz Europe 220/50Hz UK 240/50Hz P ower consumption 250 watts maxim um[...]
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October 1997 B-1 Appendix B Accessories and supplies This appendix lists the accessories and supplies av ailable f or the K OD AK DIGIT AL SCIENCE 8650/8650 PS Color Pr inter . It also tells how to order them. Accessories Printer accessor ies are listed below . Purchase these items through y our printer dealer or distr ibutor . Supplies T o ord[...]
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Appendix B Accessories and supplies B-2 October 1997 Ribbons Ribbons a vailab le for the printer are listed below . Purchase r ibbons through your printer dealer or distributor . Ribbon Type Maximum Image Size Catalog Number KODAK EKTATHERM XLS Three-Color Ribbon 8 x 10 163 0474 KODAK EKTATHERM XLS Oversize Three-Color Ribbon 8.5 x 12 821 4082 KODA[...]
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Appendix B Accessories and supplies October 1997 B-3 P aper P aper av ailable f or the printer is listed below . Purchase paper through your printer dealer or distributor . Paper is shipped in 100-sheet packages . See Chapter 3 f or illustrations of the maximum image size f or each paper size . Paper Type Size Catalog Number KODAK EKTATHERM XLS Pri[...]
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Appendix B Accessories and supplies B-4 October 1997 T ransparency material T ransparency sizes a vailab le for the printer are listed below . Purchase transparency material through your printer dealer or distributor . T ransparency material is shipped in 100-sheet packages. See Chapter 3 f or illustrations of the maximum image size f or each trans[...]
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October 1997 C-1 Appendix C Customizing the printer This appendix describes two wa ys you can customiz e your K OD AK DIGIT AL SCIENCE 8650/8650 PS Color Printer to enhance its perf or mance. The y are by: • connecting an e xter nal hard dr ive to the printer . • adding additional memor y to the printer . Connecting an e xter nal hard dr ive en[...]
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Appendix C Customizing the printer C-2 October 1997 Adding an e xternal hard drive This procedure applies only to 8650 PS Color Printers operating in P ostScript mode. If you w ant additional A TM f onts to be per manently accessible to the printer , you need to add an e xter nal hard drive. Once you connect and f or mat an e xter nal hard drive, y[...]
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Appendix C Customizing the printer October 1997 C-3 5. If the printer’ s other SCSI por t is not in use, connect a 50–pin SCSI ter minator to that por t. 6. If the hard drive does not ha ve an internal ter minator , connect a terminator to the open SCSI por t. Ref er to the manual shipped with the hard drive f or instr uctions. 7. T ur n the ha[...]
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Appendix C Customizing the printer C-4 October 1997 The F or Pr inting or PS Mode window appears. 7. Double clic k the LaserWriter Font Utility icon. The LaserWriter Font Utility windo w appears. 8. Click on OK . A message appears stating that the LaserWriter Font Utility is checking the char acter istics of the current printer . The LaserWriter F [...]
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Appendix C Customizing the printer October 1997 C-5 The f ollowing window appears 10. Click on Initialize . A message appears stating that all inf or mation on the disks will be erased. 11. Click on OK to initialize the hard driv e. A message appears stating that initialization was successful. Downloading ad ditional fonts to the har d drive The st[...]
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Appendix C Customizing the printer C-6 October 1997 3. Select Download F ont from the File menu. The window belo w appears. 4. If the current disk is not the one with the f onts you wish to do wnload, click Eject; and inser t the appropr iate disk. 5. Open the Outline F onts f older containing the fonts y ou want to download. 6. Select the f ont yo[...]
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Appendix C Customizing the printer October 1997 C-7 8. Choose “Disk” from the De vice list bo x. 9. Click Download. A dialog bo x listing the font being do wnloaded and the name of the printer appears. This bo x remains on screen until all the f onts are downloaded. Then a message appears stating that downloading was successful. Disk 4[...]
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Appendix C Customizing the printer C-8 October 1997 Adding memory to the printer Y ou can purchase and install SIMMs to increase memory to a total of 64 MB. NO TE: The K OD AK DIGIT AL SCIENCE 8650 PS / 48 MB / CMYK Color Printer comes with 48 MB of factory-installed memor y . The benefits of having additional memory are as follo ws: • Y ou ma y[...]
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Appendix C Customizing the printer October 1997 C-9 2. Attach the wrist por tion of a static strap to y our wr ist. Attach the other end of the strap to the metal plate on the bac k of the pr inter . CA UTION: Use a grounding strap to pre vent static discharge from dama ging the printer . 3. Using a Phillips-head screwdriv er , remove the fiv e sc[...]
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Appendix C Customizing the printer C-10 October 1997 4. Grasp the two b lack handles on the metal plate and slo wly pull the dra wer out about three inches. 5. Unlatch the ribbon cable in the front center of the dra wer b y pushing the plastic clips outward.[...]
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Appendix C Customizing the printer October 1997 C-11 6. Gently remov e the ribbon cable from the soc ket. 7. Lift the ribbon cable slightly , and slowly pull the dra wer out an additional three inches.[...]
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Appendix C Customizing the printer C-12 October 1997 Installing the SIMM card T o install and seat the SIMM. 1. Locate the SIMM receptacles on the left side of the dra wer . 2. Hold the SIMM at a 45 ° angle and position it in the first empty receptacle ne xt to the other installed cards. 3. Gently tilt the SIMM back so that it is upright and snap[...]
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Appendix C Customizing the printer October 1997 C-13 Finishing up T o finish up the installation: 1. Grasp the b lack handles on the back of the printer and slide the dra wer in about three inches. 2. Reconnect the ribbon cable b y pressing it fir mly into the connector . 3. Make sure that the plastic clips on each side of the ribbon cab le are l[...]
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October 1997 I-1 Inde x A about other guides ii about printer initialization 2-26 about printer memory 1-1 about the export modules 1-4 about the printer 1-1 about the printer drivers 1-4 about this guide i accessories available B-1 ordering B-1 adding an external hard drive C-2 to C-7 adding memory to the printer C-8 to C-13 finishing up C-13 inst[...]
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Index I-2 October 1997 checking and changing printer settings (during printer setup) 2-23 to 2-25 cleaning pads ordering B-1 cleaning sensors 4-16 cleaning the pick rollers 4-14 to 4-16 cleaning the print head 2-5 to 2-7 cleaning the printer 3-18 clearing paper jams 4-11 clearing the paper path 4-11 to 4-13 common error messages 4-7 connecting a Lo[...]
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Index October 1997 I-3 export modules available 1-4 external hard drive adding C-2 to C-7 downloading fonts to C-5 to C-7 initializing C-3 to C-5 installing C-2 to C-3 specifying SCSI connection for 3-7 F fan 3-18 finding a location for the printer 2-2 font disk specifying SCSI connection for 3-7 fonts 1-5 adding a hard disk to allow storage of mor[...]
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Index I-4 October 1997 I if the media size does not match the print job 4-8 if the media type does not match the print job 4-8 if the printer does not initialize itself 2-26 if the printer does not start up 2-26 if the printer is not operating properly 4-9 to 4-10 if the ribbon does not match the print job 4-8 image sizes 1-2 maximums 1-2 image sta[...]
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Index October 1997 I-5 looking at the display panel 3-2 M machine generated error codes 4-5 to 4-7 maintaining the printer 3-19 making a test print 2-26 maximum image size 1-2 media 3-8 loading 2-14 to 2-16 maximum image size 1-2 sizes and types 1-2 media See also print paper and transparency material media settings changing 2-24 media sizes 1-2 me[...]
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Index I-6 October 1997 about ii P packing the printer 4-17 paper available B-3 changing color 2-25 humidity problems 2-13 jams 4-2, 4-11 ordering B-3 path, clearing 4-11 storing 2-12 paper and humidity 2-12 paper jams 4-11 to 4-13 paper path clearing 4-11 to 4-13 paper problems humidity-related 2-12 paper See also print paper paper trays ordering B[...]
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Index October 1997 I-7 preventing dust 2-17 print button 3-3 print head cleaning 2-5 to 2-7 print paper grades available 3-8 handling 2-12 storing 2-12 types, sizes, and image size 3-9 to 3-11 printer available memory 3-16 back plate C-9 cover problems opening 4-11 description 1-1 dimensions A-1 installing memory in C-8 operating environment A-2 pa[...]
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Index I-8 October 1997 handling and storing 3-17 PVC 3-17 R raster mode specifying the SCSI ID 3-7 receivers 3-8 regulatory information 2 relative humidity A-2 recommended levels A-2 repacking the printer 4-17 shipping the printer 4-17 requirements power A-2 space A-1 resident fonts 1-5 resolving error messages 4-2 to 4-7 restoring printer settings[...]
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Index October 1997 I-9 specifying the 3-7 SCSI ports 2-18 selecting a printer setting option 3-6 sensors cleaning 4-16 service 4-19 setting up the printer 2-1 settings checking and changing during printer setup 2-23 to 2-25 setup mode 3-3, 3-4, 3-5 entering 3-6 exiting 3-6 restoring settings to factory defaults 3-6 scrolling through the settings 3-[...]
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Index I-10 October 1997 thermal head cleaning pads B-1 thermal paper 3-9 to 3-11 transparencies handling and storing 3-17 storing 3-17 transparency material available B-4 curling 4-10 handling 2-12 ordering B-4 storing 2-12 types, sizes, and image size 3-12 to 3-14 transparency sleeves 3-17 trays ordering B-1 U unpacking the printer 2-3 V verifying[...]
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EASTMAN K OD AK COMP ANY Rochester , New Y ork 14653 K OD AK CANADA INC . T oronto, Ontario M6M 1V3 Canada K odak, Digital Science, and the ds monogram symbol are tr ademar ks of Eastman K odak Company . Adobe and P ostScript are trademarks of Adobe Systems Incor porated or its subsidiaries. P ar t No. 1H9657 10/97 ©Eastman Kodak Compan y , 19[...]