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Kodak 9810 manual

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Table of contents for the manual

  • Page 1

    KODAK PROFESSIONAL 9810 Digital Photo Printer User Guide[...]

  • Page 2

    Eastman Kodak Company 343 State Street Rochester , Ne w Y ork 14650 © Eastman Koda k Company , 2005 Kodak is a trademark of Eastman Kodak Company . P/N 4J5025[...]

  • Page 3

    iii Table of Contents 1 Setting Up the Printer Before You Begin ........... .................................. .............. .................. .............. .................... ................. ............. 1-1 Recommended Air Flow Cl earances ........... ................................ .............. ............. ..........................[...]

  • Page 4

    iv T able of Contents Changing the quantity of test prints ............ ............................................................................... ............. ..... 4-3 5 Using the Di agnostic Tool Adjusting Print Head and Paper Cutter Regi stration ................................................... .......................... ............. [...]

  • Page 5

    1-1 1 Setting Up the Printer Before You Begin IMPORT ANT : Y our KODAK PROFESSIONAL 9810 Digital Photo Printer may come with several power cables. Be sure to select the correct power cable for your country . Have the following items available before you begin your printer setup: • A KODAK Photo Print Ki t that contains the corre ct size paper and[...]

  • Page 6

    1-2 Setting Up the Printer Loading the Paper T o load the paper into the printer: 1. Open the printer cover . 2. If necessary , remove the ribbon from the printer . 3. Move the lever to the unlocked position. 4. Remove the trim tray . IMPORT ANT : T o keep your prints dust-fre e and to prevent paper jams, empty the trim tray each time you change th[...]

  • Page 7

    Setting Up the Printer 1-3 6. Attach the paper flanges pr ovided with t he printer to each end of the paper roll. a. Line up the lugs on the blue paper fl ange with t he notches on the left side of the paper roll. b. Place the blue paper flang e on the left side of the paper roll. c. Place the red paper fla nge on the right side of the paper roll. [...]

  • Page 8

    1-4 Setting Up the Printer 9. Feed the paper in the direction of the white ar rows until the paper wraps around the back of the printer and touch es the red lines. 10. Hold the paper in place between the red lines with your hand. Make sure the paper edges do not ex tend over the red lines. 11. Move the lever to the locked position. Red lines White [...]

  • Page 9

    Setting Up the Printer 1-5 12. Install the trim tray . CAUTION : If you transport or ship the printer , first remove the media. Failure to do so can damage the printer . T rim tray[...]

  • Page 10

    1-6 Setting Up the Printer Loading the Ribbon T o load the ribbon into the printer: 1. If you are replacing a ri bbon, remove the used ribbon from the printer . NOTE: Images remain on the ribbon after printing. If you need to maintain confidentiality , dispose of the used ribbon appropriately . 2. Insert your fingers into the holes in the plastic o[...]

  • Page 11

    Setting Up the Printer 1-7 5. Remove the label/wrapp er from the ribbon. 6. Push the right side of the take-up spool into t he rear spool holder on the right. 7. Place the left side of th e take-up spool into the rear spool holder on the left. 8. Rotate the take-up spoo l until it locks into place. 9. If there is any slack in the ribbon, remove it [...]

  • Page 12

    1-8 Setting Up the Printer Connecting the Cables Connecting the power cable Y ou may have received more than one power cable with your printer . Be sure to use the correct power cable required for your country . 1. Check that the power sw itch is turned off ( ). CAUTION : The power outlet must be grounded. An ungrounded outlet can cause fire, elect[...]

  • Page 13

    Setting Up the Printer 1-9 Turning On the Printer IMPORT ANT : Install the printer driver so ftware before turning on the printer . See “Printer Driver Software” on page 2-1 . Press the power switch to on ( | ). On the operator panel, the orange Power li ght and the green Ready light illuminate, and the Ready mess age appears when the printer i[...]

  • Page 14

    [...]

  • Page 15

    2-1 2 Printer Driver Softwar e A printer driver is software that allows you to print from your applications. The printer driver for th e KODAK PROFESSIONAL 9810 Digital Photo Printer (WINDOWS 2000/XP Operating System) requires the following (or later): The printer driver also re quires a functional USB por t to commun icate with the printer . The p[...]

  • Page 16

    2-2 Printer Driver Software Installing the Printer Driver This procedure will install the pr inter driver and Diagnostic tool. NOTE: Y ou must have Administrator priv ilege to install t he printer driver . 1. Press the power swit ch to off ( ) to tu rn off the printer . 2. Insert the CD that came with t he printer into your CD-ROM drive. The CD Bro[...]

  • Page 17

    Printer Driver Softwar e 2-3 Customizing Printer Properties The Printer Properties dial og box displays options for setting the printe r properties. 1. For your operating syst em, do the following: 2. Right-click the printer icon for your printer model. 3. Select Properties . 4. Adjust the printer settings a ppropriately for your printer . Customiz[...]

  • Page 18

    2-4 Printer Driver Software Color Management using ADOBE PHOTOSHOP 7.0 or Greater 1. Select Print with Preview from the File menu. 2. Check Show More Options , then select Color Management . 3. Set the Source Space to Document . 4. Set the Print Space Profile to Printer Color Management .[...]

  • Page 19

    Printer Driver Softwar e 2-5 Custom Image Composition Packages Y ou can print multiple copies of an image in different sizes on the same page. For example, a package mi ght contain a 4 x 6 in. (10.16 x 15.24 cm) and two 3.5 x 5 in. (8.89 x 12 .7 cm). The page is trimm ed to provide individual prints. Printer drivers for KODAK printers typically pro[...]

  • Page 20

    2-6 Printer Driver Software Example: T y pe: KPKG Ve r s io n: 1 . 0 # Custom package for 4 x 6 and 3.5 x 5 prints on an EK9810 8 x 10 sheet # Recommended Page size - 8 x 10 in. 107, 87, 1800, 1200 107, 1362, 105 0, 1500 1232, 1362, 1050, 1500 Selecting a Custom Package 1. Using the printer driv er’ s Properties / Packa ges option, click the Pack[...]

  • Page 21

    Printer Driver Softwar e 2-7 Resolving Printing Problems Errors or problems encountered while printing are displayed in the Status area of the Print Queue. T o view the Print Queue: • Click the printer icon in the task bar w hen a job is in the Print Queue. • Choose Start > Settings > Printers (WINDOWS 2000 OS) or Start > Printers and [...]

  • Page 22

    2-8 Printer Driver Software NOTE: When the cover is open while you are replacing or checking the paper or ribbon, the Pr int Queue displays an Er ror -Printing status and an error message. These dis appear once you close the door . Printing - Wrong ribbon size, load 8 x 12L The printer has 8 x 10S ribbon loaded but the job requires 8 x 12L. • Wai[...]

  • Page 23

    Printer Driver Softwar e 2-9 Uninstalling the Printer and Printer Driver This procedure will uninst all the printer driver and Diagnost ic tool. NOTE: Y ou must have Administrator pr ivilege to uninsta ll the printer and printer driver . 1. For your operating syst em, do the following: 2. Right-click the printer you wa nt to remove and select Delet[...]

  • Page 24

    [...]

  • Page 25

    3-1 3 Calibrating the Printer The KODAK Calibration Uti lity (calibration utility) allows the KODAK Photo Printer to produce the best possible color response. Prin ter calibration adjusts the response of the printer so that a specific data input value yields a specific color density output. When a printer is properly calibrated, it generates the co[...]

  • Page 26

    3-2 Calibrating the Printer Using the Easy Cal Calibration Utility Before you use the calibrat ion utility , make sure yo u are familiar with how your KODAK Photo Printer operates. Calibrate your printer wh enever the color balance of prints d oes not look right. Y ou may also want to calibrate your printer after it has been serviced. For instructi[...]

  • Page 27

    Calibrating the Printer 3-3 3. Click Proceed . The following di alog box appears. 4. Select your printer from the Printer Model list. • If the printer you want to calibrate is on the list, select it and go to Step 8 . • If the printer you want to calibrate does not appear in the list, locate and select the export mo dule for tha t printer . Con[...]

  • Page 28

    3-4 Calibrating the Printer 8. Click Next . The following di alog box appears. 9. Confirm that the printer model listed is the printe r you want to calibrate. • If the printer you want to ca librate is list ed, go to Step 13 . • If you want to calibrate a different printer than the one that is listed, continue with Step 10 . 10. Click Select Pr[...]

  • Page 29

    Calibrating the Printer 3-5 13. Click Next . The following di alog box appears. 14. Confirm that the printer se tup listed is the printe r setup you w ant to use for calibration. • If the printer setup list ed is the correct printer setup for your printer , go to Step 19 . • If you want a different printer setup than what is listed, continue wi[...]

  • Page 30

    3-6 Calibrating the Printer 16. Click Select to change the media fil e for your printer . A file selection dialog box appears. 17. Select the media fi le and then click OK . 18. Click OK to close the dialog box. 19. Click Next . The following di alog box appears. 20. Confirm that the Prin ter and Printer Setup in formation are correct. • If the i[...]

  • Page 31

    Calibrating the Printer 3-7 21. Click Printer Status to find out more informat ion about your printer . The following dial og box appears. NOTE: Click Update if you want to update th e information on the Printer Status dialog box. Y ou may need to do this if your printer is accidentally turned off. 22. Click OK to close the dialog box. 23. Click Pr[...]

  • Page 32

    3-8 Calibrating the Printer 24. Look at the test print and determi ne which cluster appears the most neutral (has the leas t amount of color). 25. Enter the number of the mo st neutral cluster in the Cluster Number box (range 201-249). 26. Click Done . The printer calibration begins. When calibration is comple te, the following dial og box appears.[...]

  • Page 33

    Calibrating the Printer 3-9 Resolving Calibration Error Messages Refer to the following ta ble to resolve errors re ported during the printer calibration process. If the problem persists, contact y our Kodak representative for service. Error Message Possi ble Cause Action The printer is off-line. The Oper ator Control P anel is being used. • Exit[...]

  • Page 34

    [...]

  • Page 35

    4-1 4 Operating the Printer Understanding the Operator Panel Lights Using Setup Mode to Review Printer Settings Use the operator panel to review printer settings in Setup mode. Light Color Printer Status Power Orange The printer power is on. Ready Green The printer is ready to m ake prints. Error Red An error has occurred. 1. Press Menu to enter Se[...]

  • Page 36

    4-2 Operating the Printer Accessing the Printer Settings Press Menu Scroll repeatedly to scro ll through t he printer settings in the following order . Printer Setting Operator Panel Display Action Required Printer ready Ready None. The printer is on and ready to make prints. Making a test print T est Print Mode Press Enter to enter test print mode[...]

  • Page 37

    Operating the Printer 4-3 Working in Test Print Mode Making a test print Make a test print to ch eck that the printe r is installed and set up correctly . 1. Press Menu once until T est Print Mode appears. 2. Press Enter once until Pat tern appears. 3. Press Enter once to select t he test print type. 4. Press Menu to cycle through the avai lable te[...]

  • Page 38

    [...]

  • Page 39

    5-1 5 Using the Diagnostic T ool The Diagnostic tool was installed when you inst alled the printer driver . Adjusting Print Head and Paper Cutter Registration Y ou may occasionally need to adjust print head and cutt er registra tion if the page isn’t center ed properly . 1. Click Start > Programs > KODAK 9810 Printer > Diagnostic To o l [...]

  • Page 40

    5-2 Using the Diagnostic T ool 4. Click Print to print a test page.[...]

  • Page 41

    Using the Diagnostic T ool 5-3 5. Place the two prints to gether and note the nu mber closest to the following occurrences: • Cutter offset: the point at which the cut intersects the horizontal line • Page offset: the point at which the right side of the page in tersects the vertical line 6. Enter the Cutter offset and Page offset values. Click[...]

  • Page 42

    5-4 Using the Diagnostic T ool Updating Firmware Y ou may occasionally need to update your printer’ s firmware. IMPORT ANT : Do not turn off the printer or remove any cabl es during the download process. If you do, the download will not complete and the previous fir mware version will be used. 1. Go to www .kodak.com . 2. Search for the KODAK PRO[...]

  • Page 43

    6-1 6 T r oubleshooting the Printer Refer to the following table to resolv e errors or proble ms report ed on the printer operator panel. If the pr oblem persists, contact your Kodak representative for service. Message Possi ble Cause Action Cover Open The printe r cover is open. • Be sure the printer cover is closed securely . Paper Empty The pr[...]

  • Page 44

    6-2 T roubleshooting the Printer Warming The print head is too cold to print. • Wait. The printe r will be ready to print when the head reaches the proper temperature. Service XX.YY.ZZ Fatal error XX.YY.ZZ has occurred. • T urn the printer off, then on. • When calling service, report the error number XX.YY .ZZ. Message Possi ble Cause Action[...]

  • Page 45

    A-1 Appendix A: Important Printer Information Printer Specifications ENERGY STAR Partner As an ENERGY ST AR Pa rtner , Eastman K odak Company has determined that this product meet s the ENERGY ST AR guideli nes for energy efficiency . Dimensions Width Depth Height 17 in. (432 mm) 19 in. (483 mm) - without Print Catcher 25 in. (635 mm) - with Print [...]

  • Page 46

    [...]

  • Page 47

    B-1 Appendix B: Safety and Regulatory Information Important Safety Information CAUTION : Use of controls or adjustments, or performance of procedures other than those specified in this manual may result in injury and/or damage to the printer . • The power outlet should be eas ily accessible and in stalled near the printer . • Position the powe [...]

  • Page 48

    B-2 Safety and Regulatory Information Safety Labels Please observe the im portant safety warnings that are posted on the printer . Regulatory and Safety Compliance Safety Complies with UL 60950-1 First Edition—CAN/C SA C22.2 No. 60950-1-3 First Edition EN 60950-1 IEC 60950 T ested for Norwegian IT Powe r systems 240V phase to phase Radio frequenc[...]

  • Page 49

    Safety and Regulatory Information B-3 EN61000-4-3 Radiated rf immunity EN61000-4-4 EF T EN61000-4-5 Surge EN61000-4-6 Conducted rf immunity EN61000-4-11 V oltage di ps and interruptions • EN 61000-3-2 Harmonics • EN 61000--3-3 Flicker "Changes or modificat ions not expressly approved by the party responsible for compliance could void the u[...]

  • Page 50

    [...]

  • Page 51

    I-1 Index A air flow clearances, 1-1 C cables, connecting, 1-8 calibrating the printer, 3-1 calibration errors, 3-9 calibration software installing, 3-1 uninstalling, 3-8 calibration utility, using, 3-2 connecting cables, 1-8 customizing prin ter properties, 2-3 D diagnostic tool, 5-1 disposal, B-3 E error messages, calibration, 3-9 F firmware, upd[...]

  • Page 52

    I-2 Index R radio frequency compliance, B-2 Ready message, op erator panel, 4-2 recycling, B-3 ribbon, loading, 1-6 S safety compliance, B-2 tips, B-1 warning labels, B-2 setting up the printer, 1-1 setup mode, 4-1 software installing calibration software, 3-1 printer driver, 2-2 uninstalling, 2-9, 3-8 specifications printer, A-1 switch, power, 1-9[...]