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Kodak DUPLEX DL2100 manual

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Table of contents for the manual

  • Page 1

    ©Eastman Kodak C ompany , 2010 User’ s Guide for th e K OD AK DL2100 Duplex P rinter[...]

  • Page 2

    1 Co n te n t s Safety Information .. ................................................................... ......... 2 Overview ....................... ............................................. ........................... 4 Front View ................ ...................... .................. ........................... 4 Rear View .............[...]

  • Page 3

    2 Safety I nforma tion T o av oid injury or damage , follow these instructions. Ensur e this and all othe r documen tation is re a d ca re fu l l y an d re ta i n ed f or f u tu re reference. Ensure all warning and instruction labels on the product are read, understoo d, and followed to prev ent any risk of injury . Check the weight of the pro duct[...]

  • Page 4

    3 If the product casing gets e xtremely hot, or if unusual smell s or abnormal noises are emitted from the product, there is a risk of fire. Unplug the main power cord and contact your d ealer of K odak products. If t he pr oduct has be en kn ocked over or damaged, there is a risk of electric sh ock, fire and/or in jury . Unplug the main power cord[...]

  • Page 5

    4 Ov erview T he K OD AK DL2100 Duplex Print er can be used with the K OD AK Picture Kiosk or the K OD AK Adaptiv e Pictur e Ex change to cr eate photo books, calendars, and gr eeting cards that ar e printed on both sides! Fr o n t V i e w 1. Exit tr ay 2. Operator panel 3. Front cover release lever 4. Top cover release 5. Upper paper tray—Holds [...]

  • Page 6

    5 Re a r V i e w 1. P ow er switch 4. USB port 2. AC power socket 5. Ethernet port 3. Duplex unit 1 2 3 4 5[...]

  • Page 7

    6 Using the Printer M enu 1. Pr ess [Enter]. 2. Pr ess the up or down arro w to scro ll through the Categ ories, Items, and Va l u e s . 3. Pr ess [Enter] to select a Category , Item, or V alue t o change or to select the new setting f or a V alue. 4. Pr ess [ On Line] to exit the Menu. Printing the C onfigur ation R epor t T he Configur ation repo[...]

  • Page 8

    7 Lo a d i n g M e d i a L oading P aper and Greeting Card P aper Import ant: Use the upper t ra y for paper and the low er tra y for greeting card paper . 1. R emov e the appropriate tr ay from the printer . 2. Adjust the tray to hold the paper or gr eeting car d paper . a. R ear stopper b. P aper guides 3. Adjust the paper siz e dial to y our pap[...]

  • Page 9

    8 6. Insert the tra y . Changing T oner Cartridges Caution! If y ou inha le toner , drink water . If y ou get toner in your e yes, bathe y our ey es liberally in cold w a ter . Seek medi cal attention immediately! Import ant: T o avoid toner waste and poss ible toner sensor erro rs, do not chang e the toner c artridge( s) until the L CD displays T [...]

  • Page 10

    9 5. Lift the toner r elease lever . 6. Hold the right end of the cartridge and car efully lift it out of the drum assembly . 7 . Clean the top of the image drum unit with a clean, lint -fr ee cloth. 8. Rem ov e the ne w cartridg e from the bo x. 9 . R emov e the wr apping and the adhesiv e tape from the cartridge. 10.Car efully place the new toner[...]

  • Page 11

    10 13. Hold the center of the toner cartridge/imag e drum and low er it into the printer . Align the pegs on the drum assembly with the slots on the printer . 11. Gently wipe th e LED head with a lint-fr ee cloth. 12. C lose the top cov er . 13. Place the old cartridge inside the packaging fr om the new cartridge. Recy cle appr opriately .[...]

  • Page 12

    11 Maintenance Supplies Pr oduct Catalog Num ber Quantit y K OD AK DL2100 Duplex P rinter T oner / Bl ack 887 -0 792 1 K OD AK DL2100 Duplex P rinter T oner / Magenta 10 7 - 8542 1 K OD AK DL2100 Duplex P rinter T oner / Y ellow 82 4- 2323 1 K OD AK DL2100 Duplex P rinter T oner / C yan 103- 1145 1 K OD AK DL2100 Duplex P rinter P aper / Glossy / 8[...]

  • Page 13

    12 Re p l a c i n g t h e I m a ge D r u m T he printer contains four image drums: cy an, magenta, ye llow , and black. 1. Mak e sure that you ha ve a sheet of paper on which to place the old image drum. 2. Open the top co ver . Caution! T he fuser becomes extremely hot during normal oper ation. Do not touch it. T he surface of the gr een image are[...]

  • Page 14

    13 10. Carefully place the toner cartridge onto the ne w image drum as show n. 11. Pr ess down the toner r elease leve r . 12. Hold the c enter of the toner cartridge/imag e drum and low er it into the printer . Align the pegs on th e assembly with the slots on the printer . 13. R epeat Steps 1-12 f or the r emaining image drums. 14. Close the top [...]

  • Page 15

    14 6. R emov e the belt unit: a. T urn the t wo f asteners 90° to the left . b. Lif t the handle of the belt unit and r emov e it from the printer . 7 . R emove the new belt unit from its packaging. 8. Install the new belt unit: a. L o wer t he belt u nit into th e printer . Mak e sure that the handle is at the front of the printer , and the driv [...]

  • Page 16

    15 Re p l a c i n g t h e Fus e r T he fuser is located inside the printer just behind the four image drums. 1. T urn off the printer . 2. W ait appr oximately 10 minutes for the fuser to cool. 3. Open the top cov er . Caution! T he fuser becomes extremely hot during normal oper ation. Do not touch it. 4. Rem ov e the fuser: a. Mov e the two fuser [...]

  • Page 17

    16 Cleaning the LED Head W e r ecommend cleaning the LED head if the image ar ea: • is not clear •h a s w h i t e l i n e s 1. T urn off the printer . Caution! Do not use methyl alc ohol or other solvents on the LED head. Damag e to the lens surface will occur . 2. Gently wipe the LED head surfac e with a li nt -fr ee cloth. 3. Close the top co[...]

  • Page 18

    17 Clearing P aper Jams When “P aper Jam” appears on the display , one or mor e sheets of print media ar e jammed in the printer . If one sheet is remo ved and ther e are still mor e sheets in the pr inter , the initial messag e will go a wa y tempor arily , then “P aper Jam” will appear again. 370 373 382 383 381 372 371 391 392 380, 400 3[...]

  • Page 19

    18 1. Mak e sure that you ha ve a sheet of paper on which to place the toner cartridge/imag e drum. 2. Open the top co ver . 3. If a sheet is advance d out of the top of the printer , gently pull the paper out. Caution! T he fuser becomes extremely hot during normal oper ation. Do not touch it. T he surface of the gr een image area of the drum is d[...]

  • Page 20

    19 7 . T o rem ove a s h e e t j u st entering the fuser: a. Separ ate the trailing edge of the sheet fr om the belt. b. Mo ve the paper r elease lev er for the fuser to war d the front, and remov e the sheet. c. R eleas e the lev er. 8. If the sheet is well adv anced into the fuser: a. Mo ve both fuser r elease leve rs t owa rd t h e f ron t o f t[...]

  • Page 21

    20 9 . Carefully r eplace the toner cartridge/imag e drums . Mak e sur e that you install them in the pr oper sequence. 1 = C yan 2 = Magenta 3 = Y ellow 4 = Black 10. Close the top cov er . 11. Open the rear e xit tra y and pull out any p aper . 12. C lose the r ear exit tr ay . 13. If there is paper jammed in the duplex unit: a. Open the co ver f[...]

  • Page 22

    21 14. Open the fr ont door to access the r elease lev er for the fr ont cover . 15. Lift the release lev er and open the front c ov er . 16. R emov e any jammed paper . 17 . Close the fr ont cov er . 18. R emo ve the paper tr ay and any jammed p aper . 19 . Insert the tra y . 20. I f there is paper jammed in the second paper tr ay: a. R emov e the[...]

  • Page 23

    22 T roubleshooting Use the information in this sectio n to identify pr oblems and follo w r ecommended pr ocedur es for corr ectin g them. If you cannot solv e the pr oblem, contact K O D AK Service and Support. R esolving Printer Err or Messages T he printer has a built -in help system. When an err or message appears on the displa y , pres s [HEL[...]

  • Page 24

    23 R esolving Error Messag es on the Kiosk Problem/ Message P o ssible Solutio n Printer applications do not appear on the Main scr een of the Kiosk. 1. Check that: • the pow er cord is connected. • the printer is turned on. • the USB cable or Ethernet cable is connected to the printer and the console. • ther e is no printer error . • the[...]

  • Page 25

    24 Y ou ar e having connectivity issues and your site uses DHCP . 1. F r om the Kiosk, touch: •[ S e t u p ] • [ Configur e System Settings] • [ Configur e Netw ork] 2. Use the arr ow s to select: ipconfig / r enew . 3. T ouch [Ex ecute]. 4. Check the Network Settings with y our sy stem administr ator . 5. If the pr oblem persists, contact K [...]

  • Page 26

    25 “No phy sical printers wer e found. Mak e sure the phy sical printer is plugged into the netw ork on the same subnet as the Kiosk. ” or Printer indicat es NO T FOUND on the De vice Health Check Scr een (Ethernet C onnection). 1. Check that the: • Ethernet cable is connected to the printer . • console is connected to the netw ork. • pri[...]

  • Page 27

    26 R esolving Error Messag es on the K OD AK Adv anced P icture Ex change Problem/ Message P o ssible Solutio n Printer indicat es NO T FOUND on the De vice Health Check Scr een (USB connection). 1. Check that: • the pow er cord is connected. • the printer is turned on. • the USB cable is connected to the printer and the APEX pr ocessor . •[...]

  • Page 28

    27 Printer applications do not appear on the Main scr een of the Ki osk that is connected to an APEX. 1. Check that: • the pow er cord is connected. • the printer is turned on. • the USB cable or Ethernet cable is connected to the printer and the APEX pr ocessor . • ther e is no printer error . 2. Check that the Enablement softwar e for the[...]

  • Page 29

    28 Printer indicat es NO T FOUND on the De vice Health Check Scr een (Ethernet C onnection). 1. Check that the: • Ethernet cable is connected to the printer . • APEX pr ocessor is connected to the netw ork. 2. T ouch: •[ S e t u p ] • [Manage De vices] • [K OD AK DL2100 Duplex Printer] 3. Check that you can see a printer when you select [[...]

  • Page 30

    29 C orrecting P rint Ske wing Wher e does the sk ewin g oc cur on the print? Cleaning the F ront Pick R ollers Important! Make sure that you wear lint-free gloves to perform this procedure. 1. T urn off the printer . 2. Unplug the pow er cord. 3. Pull out the paper tra ys. 4. Dampen a lint -free cloth with warm w ater . Clean the r ollers in both [...]

  • Page 31

    30 Cleaning the Duple x R ollers Important! Make sure that you wear lint-free gloves to perform this procedure. 1. T urn off the printer . 2. Unplug the pow er cord. 3. Open the cov er for the duplex unit. 4. Dampen a lint -free cloth with war m wa te r . 5. T urn one r oller while you use the damp cloth to wipe the other r oller . Use the damp clo[...]

  • Page 32

    31 Specifications ITEM SPECIFICATION Dimensions (without Duplex unit) Width: 17 in. (43.5 cm) Depth: 21 in. (53.6 cm) Height: 14.6 in. (37 cm) W eight 78 lbs (35. 3 kg) Print method LED exposed light source, electronic photogr aphic method Print speeds up to 13 duplex sheets per minute Resolution 600 x 600 dpi x 1 bit, 600 x 12 00 dpi x 1 bit 600 x[...]

  • Page 33

    32 Po we r consumption Operating: 1200 maximum; 530 W (25°C) Stand-by: 100 maximum; 150 W (25°C) P ower saving: 17 W maximum T emperature Operating: 50 to 90° F (10 to 32 °C) 20 to 80% Relative Humidity Storage: 32 to 109° F (0 to 43 °C) 10 to 90% Relative Humidity Print environment 59 to 80° F (15 to 27 °C) 20 to 80% Relative Humidity Nois[...]

  • Page 34

    Eastman Kodak C ompany 343 State Str eet Roch este r , NY 146 50 ©Eastman Kodak C ompany , 2010 Kodak is a tr ademark. P /N 4J7 4 70 04 / 10 Printed in U.S.A.[...]