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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of Krown KVT100, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
What is an instruction?
The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of Krown KVT100 one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.
Unfortunately, only a few customers devote their time to read an instruction of Krown KVT100. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
What should a perfect user manual contain?
First and foremost, an user manual of Krown KVT100 should contain:
- informations concerning technical data of Krown KVT100
- name of the manufacturer and a year of construction of the Krown KVT100 item
- rules of operation, control and maintenance of the Krown KVT100 item
- safety signs and mark certificates which confirm compatibility with appropriate standards
Why don't we read the manuals?
Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Krown KVT100 alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Krown KVT100, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Krown service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Krown KVT100.
Why one should read the manuals?
It is mostly in the manuals where we will find the details concerning construction and possibility of the Krown KVT100 item, and its use of respective accessory, as well as information concerning all the functions and facilities.
After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.
Table of contents for the manual
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Page 1
V isual T ouch TTY Model: KVT100 First Edition 2005 INSTRUCTION MANUAL[...]
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Page 2
Krown Visual Touch TTY | Instructions | 1st Edition | April 2005 Krown Manufacturing, Inc. 3408 Indale Road, Fort Worth, Texas 76116 voice: (817) 738-2485 | TTY: (817) 738-8993 | Fax: (817) 738-1970 E-mail: info@krownmfg.com | Web site: www.krownmfg.com[...]
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Page 3
The Federal Communications Commission under Part 68 Rules and Regulations has granted your Braille-TTY KVT100 a registration number for direct connection to the telephone lines. The FCC requires that you be advised of the requirements involved with owning a telecommunications device. 1. Connect your KVT100 to the nationwide telephone network throug[...]
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Page 4
5. Y our telephone company may make changes in its facilities, equipment, operations or procedures that could affect the proper functioning of your KVT100. If changes occur , you will be notified in advance to give you an opportunity to maintain uninterrupted service. SERVICE REQUIREMENTS If your KVT100 needs repair , pack it in the original shippi[...]
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Page 5
W elcome to state-of-the-art T elecommunications Devices for the Deaf, Deaf Blind and Hearing Impaired manufactured by the industry pioneer: Krown Manufacturing Inc. We have provided a full line of telephone devices to meet the many individual needs. Expert craftsmanship, superior design and affordable prices are what Krown Manufacturing stands for[...]
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Page 6
4 FCC Requirements .............................................................................................................................................1 Service Requirements .......................................................................................................................................2 Introduction .................[...]
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Page 7
IV . Direct Connect .......................................................................................................................................20 • Direct Connect Modes • Keyboard Dialing • Memory Dialing • Call Progress Indicators • Answer a Call in Direct Connect Mode •T one/Pulse Dialing • Auto Answer • Remote Message[...]
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Page 8
6 SETTING UP YOUR VISUAL TOUCH BRAILLE-TTY PHONE Place your Visual T ouch Braille refreshable (Vtouch) and the KVT100 TDD on a table in front of you. Have the KVT100 and the Vtouch keyboard facing you either side by side or the KVT100 on top of the Vtouch near your telephone outlet. T urn OFF the power switch on the KVT100. Plug the adaptor to the [...]
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Page 9
7 ACOUSTIC/DIRECT CONNECT MODES Acoustic coupling: Place the telephone hand set on top of the TDD with the cord on the left hand side. T ype your greeting message and finish with a GA (Go Ahead).T o check KVT100 status, press CTRL-P . If the KVT100 is in ACOUSTIC MODE the display will read as: “ACOUSTIC” If you read: “ONLINE READY” or “OF[...]
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Page 10
BAUDOT CODE The standard 45.5 Baud Baudot code is used For North America. The rest of the world uses 50 Baud baudot. To make a call outside of the country , press and hold the CTRL key then tap the LEFT ARROW key . By pressing “Y” on your keyboard, you choose to change speed of your TTY to make an international call. PERKINS-STYLE MODE AND FULL[...]
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Page 11
ELECTRONIC VOICE The Electronic V oice is a single unchangeable voice message that is stored in the memory of your TDD. The message is used for calling hearing people at a VOICE/TDD number . It tells them by electronic voice: “Please use TDD for hearing-impaired caller .” The voice message will be repeated until your TDD conversation begins (wh[...]
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Page 12
The Ni-Cad batteries will operate for approximately 3 hours when fully charged. The batteries will automati- cally recharge whenever the units are plugged into the AC charger/adapter . T o help the battery last longer , let the units run down until the KVT100 stops working. When this happens, you must charge the battery by using AC power .Y ou can [...]
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Page 13
After setting up and turning on your KVT100 you see the message “BRAILLE MODE READY” or “TTY MODE READY” on both units. The machine is ready to use. T ry brailing or typing some characters. For example: “abcdef.” Y ou will see the characters you brailled dis- played from left to right and ended by six lower dots of a Braille cell. This [...]
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Page 14
Continuing to press RIGHT ARROW toward the end of conversation will link the two units back together automatically when cursor hits the current position. If you want to exit this function without having to browse to the end of the message, press RETURN any time to force the KVT100 to link to the Visual T ouch Braille Display . NOTE: Do not forget t[...]
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Page 15
ANSWERING A CALL IN ACOUSTIC MODE 1. T urn the Power Switch on. 2. Pick up and place your telephone handset firmly into the acoustic cups of the KVT100 with the cord to the LEFT . 3. By pressing the SP ACE BAR , you start the conversation. T ype your greeting message. For example: “BARBARA HERE GA” 4. When both people have finished the conversa[...]
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Page 16
The TTY has a 32K (32768 characters) memory . The memory feature can save you time by letting you save often used messages, prepare a message before making a call to save on long distance charges, and to save frequently called numbers. MEMOR Y AREAS The KVT100 memory is divided into 6 blocks, consisting of 5 “areas” labeled M1 to M5 plus a dire[...]
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Page 17
3. T ype the message you want to store with a full-type keyboard. Do not use 6 keys in Braille mode. Y our message will be displayed as you type with a space between each character on your Braille display . These extra spaces will not appear when your message is sent. 4. Press CTRL-9 to save. The message will be stored and the display shows: “MEM[...]
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Page 18
VIEWING A STORED MESSAGE To read a message stored in memory , you must first access the memory areas by pressing CTRL-5 , then type a number to tell the KVT100 where the message is stored. The area name (for example, M2) will be shown on the right side of the display , and the message will be shown in the center of the KVT100 display . The Visual T[...]
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Page 19
4. Press spacebar The location’s label and the cursor will appear on the right end of the display . 5. T ype the name and number 6. Press CTRL-9 to save. “MEMORY SA VED” will appear on the display . NOTE: Numbers can be separated with a “-” DASH but only numbers will be dialed. Letters and dashes will not affect dialing. If needed for the[...]
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Page 20
CREA TING A P ASSWORD Y ou will need a password to retrieve your message in your house answering machine when you are away from home. Y our password will be stored in location 0 (zero) of the Phone Directory . A password must be at least five characters in length. To create a password: 1. Press CTRL-5 2. Press “D” for directory 3. Press “0”[...]
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Page 21
3. Select the location you want to delete. The display will show: “TYPE NAME, NO NOW” 4. Press the SP ACE BAR to delete the entry . 5. Press CTRL-9 to save. The display will show: “MEMORY SA VED” Note: that after pressing the space bar to delete an entry , you may type a new phone number. Press CTRL-9 to save. To clear the entire phone dire[...]
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Page 22
The Direct Connect feature saves time, and more reliable for a connection. It also gives the choice of dialing from the keyboard or from numbers stored in the Phone Directory . The user also can watch the progress of the call when dialing a number . If the first cell rises up and down in 1-second cycles, you are receiving a busy line. Hang up by pr[...]
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Page 23
Press the number you wish to dial. If you make a mistake, use the backspace to erase and type a correct number . After you enter all numbers, press RETURN key to start the dialing process. The number you entered will be dialed. Y ou can press CTRL-9 to disconnect. The display will show: “DISCONNECTED”. The phone line is now hung up and you may [...]
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Page 24
ANSWER A CALL IN DIRECT CONNECT MODE 1. Press SHIFT -DIAL to connect your phone to the telephone line. Check the display to see if the message “ONLINE READY” is shown on your Visual T ouch. 2. T ype your greeting message to start the conversation. 3. When you are ready to hang up, Press CTRL-9 to disconnect. T ONE/PULSE DIALING T elephone compa[...]
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Page 25
1. First, use memory bank3 to set up an outgoing message. (See Entering and Saving a Message page 15) For example: “HELLO. THIS IS JOHN’S ANSWERING MACHINE. PLEASE TYPE YOUR NAME AND PHONE NUMBER AND I WILL RETURN YOUR CALL SK” 2. Set your TDD to Auto Answer: Press CTRL-0 (zero) to enter auto answer mode. The KVT100 will asks: “NO.RINGS #1#[...]
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Page 26
Press CTRL-5 and select 5 to read messages. After checking all messages, erase memory 5 by pressing CTRL-C (If you wish to delete all messages.) Answering an Incoming Call with Auto Answer On To answer an incoming call when Auto Answer is on, press SHIFT -DIAL before or after the auto answer mes- sage is sent. Auto Answer is removed. The KVT100 is [...]
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Page 27
REMOTE MESSAGE RETRIEV AL The Remote Message Retrieval feature lets you retrieve your messages while away from home. Be sure to store a password in location “0” (zero) of the Phone Directory (see page 14). Set your TDD to Auto Answer mode by pressing CTRL-0. (See previous section.) Y ou need to use another KVT100 or compatible product to call h[...]
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Page 28
T AKING CARE OF VISUAL TOUCH BRAILLE-TTY PHONE CAUTION: The adapters are NOT interchangeable. Y ou MUST use the adapters that come with your KVT100. • Be sure to turn your unit OFF when not in use. (Unless in Auto Answer mode) • Keep your machine away from extreme temperatures (120 degrees or above). •A void dropping or shaking the units. Ele[...]
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Page 29
Q. After I read back in a conversation, there’s nothing sent to the Braille display . A. Make sure that you quit the unlink mode by pressing RETURN key several times or CTRL-E to reach the current position of cursor then RIGHT ARROW key to link both units together . Hit spacebar to see if your cursor moves. Now you are in link mode and the Visual[...]
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Page 30
TTY users often abbreviate commonly used words or expressions to save time. The following abbreviations are a sampling of those most frequently used. It is also common to omit punctuation. ANS ....................................Answer QQ ...................................Question BRB .........................Be Right Back R ......................[...]
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Page 31
ASCII BRAILLE CHARACTER CODE DOT PATTERN 32 ( ) space 33 ! ( 234 6 ) exclamation mark 34 “ ( 5 ) double quotes 35 # ( 3456 ) number sign 36 $ (12 4 6 ) dollar 37 % (1 4 6 ) percent 38 & (1234 6 ) ampersand 39 ‘ ( 3 ) apostrophe 40 ( (123 56 ) parenthesis open 41 ) ( 23456 ) parenthesis close 42 * (1 6 ) asterisk 43 + ( 34 6 ) plus 44 , ( 6 [...]
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Page 32
84 T ( 2345 7 ) capital t 85 U (1 3 67 ) capital u 86 V (123 67 ) capital v 87 W ( 2 4567 ) capital w 88 X (1 34 67 ) capital x 89 Y (1 34567 ) capital y 90 Z (1 3 567 ) capital z 91 [ ( 2 4 67 ) rectangular bracket open 92 (12 567 ) backslash 93 ] (12 4567 ) rectangular bracket close 94 ^ ( 45 7 ) accent circonflex 95 _ ( 4567 ) underline 96 ` ([...]
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3408 Indale Road, Fort Worth, Texas 76116 Voice: (817) 738-2485 | TTY: (817) 738-8993 | Fax: (817) 738-1970 E-mail: info@krownmfg.com | Web site: www.krownmfg.com[...]