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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of Krown PVCO, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
What is an instruction?
The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of Krown PVCO one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.
Unfortunately, only a few customers devote their time to read an instruction of Krown PVCO. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
What should a perfect user manual contain?
First and foremost, an user manual of Krown PVCO should contain:
- informations concerning technical data of Krown PVCO
- name of the manufacturer and a year of construction of the Krown PVCO item
- rules of operation, control and maintenance of the Krown PVCO item
- safety signs and mark certificates which confirm compatibility with appropriate standards
Why don't we read the manuals?
Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Krown PVCO alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Krown PVCO, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Krown service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Krown PVCO.
Why one should read the manuals?
It is mostly in the manuals where we will find the details concerning construction and possibility of the Krown PVCO item, and its use of respective accessory, as well as information concerning all the functions and facilities.
After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.
Table of contents for the manual
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Page 1
Pocket Speak & Read MODEL: PVCO, PVCO-C INSTRUCTIONS 4th Edition[...]
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Page 2
T ABLE OF CONTENTS i: T able of Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 ii: Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 I: Installing Battery. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 II: Operations . . . . . . . . . . . . . . . . . . [...]
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Page 3
The Pocket Speak and Read VCO® (V oice Carry Over) is an innovative product specially designed for the Deaf and Hard of Hearing who can use speech to communicate with others. The PVCO allows you to make a phone call independently without the assistance of another person. you can make a phone call anywhere, anytime, by using any phone with the assi[...]
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Page 4
8 9 3 7 10 6 5 2 1 4 1. 2.5mm Audio Cellphone & Cordless Connector 2. Acoustic Coupler 3. Backlight ON/OFF 4. Battery Pack 5. Display 6. Elastic Straps 7. Power ON/OFF 8. Signal LED 9. VCO Microphone 10. VCO Request Button 3[...]
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Page 5
The Pocket Speak and Read VCO® (PVCO) is powered by two AAA alkaline bateries. Install new batteries before you first use the PVCO. When the batteries begin to weaken, the PVCO will flash, “!!BA TTER Y LOW!!” four times when the PVCO is first turned on. At this time, it is best to replace the batteries immediately to ensure good working condit[...]
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Page 6
II OPERA TIONS Pocket Speak and Read VCO® is very friendly to use. After installing the batteries, turn on the PVCO power by pressing the ON/OFF button (the center button). Y ou should see the sign-on message, “Krown Manufacturing” on the display . The PVCO now is ready to use. To make a telephone call, contact your state Relay service to set [...]
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Page 7
II. Operation (CONT) 2. REQUESTING A VCO CALL Move the PVCO down to the mouthpiece of the handset. Press the “VOICE” button. The machine is now sending a message to the Relay operator to make a VCO call. At the same time the machine will tell you to wait with the message “SENDING PLS W AIT .” After 2 seconds, the display will tell you “MO[...]
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Page 8
II. Operation (CONT) 7. IN CASE Of EMERGENCY Dial 91 1 on the phone pad and wait until the operator answers. All 91 1 centers are answered by a staff person who determines if the call is a voice or TTY call. Move the unit down to the mouthpiece and press voice button. W ait until you see the message indicating it is finished, then move it back to t[...]
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Page 9
II. Operation (CONT) Charge your mobile phone every night to a full char ge to make sure it ready to use next day . Use only the supplied cable to connect the PVCO-C to the mobile phone. NOTE: When purchase the cell phone and sevice for your PVCO-C. Make sure your get a TTY compatible unit or look for a TTY -cellular telepphone symbol. NOTE: Look f[...]
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Page 10
III MAINTENANCE • Keep the PVCO dry . If it gets wet, wipe it dry immediately . Liquids might contain minerals that can corrode the internal electronic components. • Use and store the PVCO only in normal temperature environments. Extreme temperatures can shorten the life of electronic components, damage batteries, distort and possibly melt plas[...]
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Page 11
III. Maintenance (CONT .) Q: W ill it work with only certain types of cell phones? A: The PVCO-C is modified to work with the TTY compatible digital cell phone always looking for these icons before making a purchase for your cell phone. Q: If I am going overseas to another country can I still use my PVCO? A: Some cell phones do not work overseas. P[...]
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Page 12
V SPECIFICA TIONS Power Requirements ....................................................2 AAA Alkaline Batteries Baud Rate ................................................................45.5 Baud and/or 50.0 Baud T elephone Connection T ype....................................................................Acoustic Dimensions ....................[...]
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Page 13
VI RELA Y SER VICES NUMBER Nationwide number for making VCO calls: 71 1. If it is not available in your area, please use the number in your area listed below . United States of America Alabama (800) 548-2546/T Alaska (800) 770-8973/T Arizona (800) 367-8939/T Arkansas (800) 285-1 131/T California (800) 735-2929/T Colorado (800) 659-2656/T Connecticu[...]
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Page 14
Krown Manufacturing warrants that the PVCO2000 or PVCO-C sold by Krown Manufacturing is free from defects in materials and workmanship under normal use and service for one year . This warranty is applicable only to the original purchaser of the PVCO2000 or PVCO-C when accompanied by a sales receipt stating the date of purchase and the name of compa[...]
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Page 15
NOTE :. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . [...]
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Page 16
3408 Indale Rd. | Fort W orth, TX 761 16 V oice: (817) 738-2485 TTY/TDD: (817) 738-8993 Fax: (817) 738-1970 email: info@krowntty .com ORDERS: 1-(800)-366-9950 www .krowntty .com[...]