KVH Industries antenna system manual

T racVision 12-V olt Receiver for DIRECT V ® Ser vice User’ s Guide[...]

T racV ision Receiver User’ s Guide Congratulations! Y ou have chosen T racV ision, a revolutionary antenna system delivering live satellite TV entertainment on the go. W ith hundreds of channels of digital-quality TV and music to enjoy , traveling will never be the same! This User ’s Guide provides all of the basic information you need to use [...]

T rademarks KVH ® and T racVision ® are registered trademarks of KVH Industries, Inc. DIRECTV ® and the Cyclone Design logo , DIRECTV INTERACTIVE, T OT AL CHOICE, DIRECTV HOME SER VICES, FREEVIEW , and DIRECT TICKET are trademarks of DIRECTV , Inc. All trademarks, marks, names, or product names ref erenced in this publication are the proper ty o[...]

Important Safety Instructions - Please Read For your safety and protection, r ead this safety section carefully . Heed Cautions – Be sure to follow all cautions on the product and in the operating instr uctions. Cautions are indicated by a icon. Follow Instructions – Be sure to follow all operating instructions as detailed in this manual. The f[...]

Federal Comm unications Commission (FCC) Regulatory Information f or V ehicle Use Declaration of Conf ormity – Standards to which Conformity is declared: FCC P ar t 15 This device complies with P art 15 of the FCC Rules. Operation is subject to the f ollowing two conditions: (1) this device ma y not cause har mful interf erence, and (2) this devi[...]

Receiver Activation NOTICE: This product will NOT work corr ectly unless you follow the procedur e below . Before you can start watching satellite TV via T racV ision, the r eceiver must be activated. Once your antenna system is fully installed, follow the steps below to activate the receiver . 1. Ensure your antenna has a clear view of the sky the[...]

54-0287 vi T racVision Receiver User’ s Guide Send Us Y our Comments About This Manual If you have any comments regar ding this manual, please e-mail them to manuals@kvh.com. Y our feedback is greatly appr eciated![...]

54-0287 vii T able of Contents T able of Contents 1 Introduction . . . . . . . . . . . . . . . . . . . .1.1 1-1 Using this Manual . . . . . . . . . . . . . . . .1.3 1-2 System Ov er view . . . . . . . . . . . . . . . .1.4 1-3 Receiving Satellite TV Signals . . . . . .1.5 2 Getting Started . . . . . . . . . . . . . . . . . .2.1 2-1 T urning On the A[...]

54-0287 viii T racVision Receiver User’ s Guide 6-3 Selecting Guide Times . . . . . . . . . . . .6.9 6-4 Using W atchWizard to Search f or Programs . . . . . . . . . . . . . . . . . . .6.10 7 Using Access Controls . . . . . . . . . . . . .7.1 7-1 Loc king & Unlocking the System . . . .7.3 7-2 Setting Ratings Limits . . . . . . . . . . . . .7.[...]

54-0287 1.1 Introduction 1 Introduction This section provides a basic overview of this manual and the T racVision system. It also explains the three essentials for good satellite TV reception. Contents 1-1 Using this Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1.3 1-2 System Over view . . . . . . . . . . . . . . . . . . . . . . [...]

1-1 Using this Manual This manual provides complete instr uctions for operating your T racV ision r eceiver . Thr oughout this manual, important information is marked for your attention by the following icons: A helpful tip that either directs you to a related ar ea within the manual or offers suggestions on getting the highest quality out of your [...]

1-2 System Over view Y our T racV ision system is a state-of-the-art, actively stabilized antenna system that delivers live satellite TV to your mobile audio/video entertainment system. Receiver The receiver decodes satellite TV signals from the antenna unit and sends the signals to the audio/video system. It also supplies power to the T racV ision[...]

1-3 Receiving Satellite TV Signals Like a satellite dish used at home, the T racV ision antenna needs a clear view of the DIRECTV ® satellite to receive satellite TV signals. Consider the thr ee essentials noted on the following pages to ensure trouble-fr ee reception. Satellite Footprint The DIRECTV satellite is located at a fixed position above [...]

Elevation Angle Since the satellite is located above the equator , the T racV ision antenna needs to point towar d the southern sky to receive satellite TV signals. In addition, the antenna must be tilted at the proper elevation angle to point at the satellite. The further south you go, the higher the elevation becomes. For example, if you’re in [...]

54-0287 2.1 Getting Started 2 Getting Started This section provides basic operation instructions, so you can quickly start using your T racVision system. It also briefly explains how the system works. Contents 2-1 T urning On the Antenna . . . . . . . . . . . . . . . . . . . . . . . . .2.3 2-2 Changing Channels . . . . . . . . . . . . . . . . . . .[...]

4. If Message 1 does not appear after 30 seconds, press the r emote control’s SA T button. Then press the remote’s PWR button. The receiver beeps twice and its Antenna Power light comes on. 5. If the receiver doesn’t r espond, check the V oltage status light on top of the receiver . If the V oltage light is off, check the r ear panel power sw[...]

2.4 T racVision Receiver User’ s Guide 6. If Message 2 does not appear after Message 1, ensure that the antenna has a clear view of the satellite. The antenna requir es an unobstructed view of the sky to receive satellite TV signals.* Once the antenna locks onto the satellite, the receiver starts downloading the pr ogram guide. This may take up t[...]

2-3 T urning Off the Antenna T o turn off the antenna, follow the steps below: 1. Press the r emote control’s SA T button. The button should blink red. 2. Press the PWR button. The receiver beeps once to indicate that power to the antenna is turned off. 2-4 Viewing a Program Description T o view a description of the currently selected pr ogram, p[...]

54-0287 2.6 T racVision Receiver User’ s Guide 2-5 How the System W orks This section explains how the system starts up and how the antenna turns on and off. Y ou do not need to read this section to operate the system. It is pr ovided for information only . System Startup Whenever you apply power to the T racV ision receiver , the system automati[...]

After 30-Second System Startup Immediately following the 30-second system startup, the antenna will either power off or r emain powered on, based on its last setting. Whenever you turn off power to the receiver , the receiver saves the current status of the antenna (turned ON or turned OFF); and whenever you restor e power , the system reverts to t[...]

T urning On the Antenna If the antenna is turned OFF , press the SA T button then the PWR button on the remote contr ol to turn the antenna ON. 1. The receiver beeps twice and sends power to the antenna. 2. The receiver ’s crescent-shaped Antenna Power light illuminates. 3. The antenna powers up and searches for the satellite signal. Yo u might h[...]

T urning Off the Antenna If the antenna is turned ON, press the SA T button then the PWR button on the remote contr ol to turn the antenna OFF . 1. The receiver beeps once and r emoves power from the antenna. 2. The receiver ’s crescent-shaped Antenna Power light goes out. 3. The antenna stops tracking the satellite and shuts down. Getting Starte[...]

54-0287 3.1 Using the Remote Control 3 Using the Remote Control This section explains how to use the remote control functions, program the remote to work with other components, and replace the remote control batteries. Contents 3-1 Remote Control Functions . . . . . . . . . . . . . . . . . . . . . . .3.3 3-2 Receiver Front Panel Buttons . . . . . .[...]

54-0287 3.3 Using the Remote Control CH VOL PWR DVD VCR AUX TV SA T GUIDE MENU INFO CLEAR TURBO FAV MUTE CH PREV DIRECTOR PROG SEARCH AUDIO VIDEO 123 456 789 0 INPUT REW PLA Y FF REC STOP P AUSE P A G E O N E L I N E G U I D E SELECT P ower On/Off Component Select Receiv er Control Group Channel (CH) Pre vious Channel Director Group Numeric K eypad[...]

54-0287 T racVision Receiver User’ s Guide Press the PWR button to turn the selected component’s power on/of f. If the SA T button is currently selected, pr essing the PWR button turns the T racV ision antenna on/of f. Press the SA T component select button to contr ol the T racV ision receiver . T o control a dif ferent component, press the as[...]

54-0287 3.5 Using the Remote Control Press the F A V button to view listings for your favorite channels. Y ou can set up four differ ent lists of favorite channels. Each press of the F A V button brings up the next favorite channel list. See Section 6-1, “Using Favorite Channel Lists,” on page 6.3 for details. Press the INFO button to display a[...]

54-0287 3.6 T racVision Receiver User’ s Guide Press the CLEAR button to exit fr om any onscreen guide, remove banners, or cancel an action. Use the VOLUME (VOL) button to raise or lower the volume on your TV (if the TV component button is selected). The remote contr ol must be programmed to operate your TV for the VOLUME button to work (see Sect[...]

CH VOL PWR DVD VCR AUX TV SAT GUIDE MENU INFO CLEAR TURBO FAV MUTE CH PREV DIRECTOR PROG SEARCH AUDIO VIDEO 123 456 789 0 INPUT REW PLAY FF REC STOP PAUSE P A G E O N E L I N E G U I D E SELECT 54-0287 3.7 Using the Remote Control The DIRECTOR buttons pr ovide convenient shortcuts to the following functions: If the program guide is curr ently displ[...]

54-0287 3.8 T racVision Receiver User’ s Guide The INPUT button allows you to select a video feed from another sour ce such as a VCR. Repeatedly press INPUT to cycle thr ough each available input source in your system. Use the VCR control buttons to operate your VCR or DVD player (the VCR component button must be selected first). The remote contr[...]

54-0287 3.9 Using the Remote Control 3-2 Receiver Front Panel Buttons If you don’t have the remote contr ol handy , you can operate the system using the receiver fr ont panel buttons. Y ou can turn the antenna on/off, bring up the main menu, navigate through the menu system, and select menu items from the r eceiver ’s front panel. The crescent-[...]

54-0287 3.10 T racVision Receiver User’ s Guide 5. Repeatedly press the upper part of the CHANNEL (CH) button. 6. Continue pressing the CHANNEL (CH) button to step through the codes until the component turns off, indicating that you have found the correct device code. If you accidentally pass a code that responds or r ealize you may not have been[...]

54-0287 3.11 Using the Remote Control 3-4 Controlling Multiple Receivers If you are using multiple KVH r eceivers, you can change a remote contr ol ID to avoid interference or “cross talk” between the two r emotes. The remote control ID can be a number fr om “001” to “008.” For example, if you have two receivers, you can set one receive[...]

54-0287 3.12 T racVision Receiver User’ s Guide 3-5 Installing the Remote Control Batteries T o install or replace the remote control’s batteries, follow the steps below . 1. Remove the battery compartment cover , located on the back of the remote contr ol. 2. Insert two AAA batteries as shown, observing the correct polarity . 3. Replace the ba[...]

54-0287 4.1 Overview of Onscreen Displays 4 Over view of Onscreen Displays This section introduces the three types of onscreen displays: the Channel Banner , the Program Guide, and the Menu System. Contents 4-1 The Channel Banner . . . . . . . . . . . . . . . . . . . . . . . . . . . .4.3 4-2 The Program Guide . . . . . . . . . . . . . . . . . . . .[...]

54-0287 4.3 Overview of Onscreen Displays 4-1 The Channel Banner Whenever you change channels while you are watching TV , the channel banner appears at the top of the screen. Y ou can also display the channel banner by pressing the INFO button while watching TV . The channel banner displays the following information: • Currently selected channel [...]

54-0287 4.4 T racVision Receiver User’ s Guide 4-2 The Program Guide T o display the program guide, press the GUIDE button. Y ou can also access the program guide fr om the menu system’s Program Guide tab. The program guide displays the following information: • Listing of current pr ograms and up to seven days of future pr ogramming • Short[...]

54-0287 4.5 Overview of Onscreen Displays 4-3 The Menu System T o display the main menu, press the MENU button. The menu system gives you access to all system functions and settings. The common elements of all menus are noted below . The following icons appear in several menus: T oggle or Step - Press SELECT to toggle (switch) a setting from “on?[...]

54-0287 4.6 T racVision Receiver User’ s Guide T o move the highlight: Use the joystick to move the highlight within the menus. T o select a menu item: Highlight the desired menu item and pr ess the SELECT button to select a main menu item or execute an action. T o exit a menu or cancel an action: Press the CLEAR button to exit a menu or cancel a[...]

54-0287 4.7 Overview of Onscreen Displays Main Menu T ab Screens Functions See P age: Program Guide Program Guide • View and modify the prog ram guide 5.1 Guide Options Theme • Filter the program guide b y program categor y 6.7 Times • Change the time period shown in the program guide 6.9 F av List • Select a specific channel list (F av . A[...]

54-0287 4.8 T racVision Receiver User’ s Guide Main Menu T ab Screens Functions See P age: A udio & Video A udio • Set def ault audio language and alter nate audio language 8.3 • Set left/right audio balance • SRS T ruSurround (on/off) Video • Select screen ratio (4:3 or 16:9) 8.5 • Center menus on y our monitor (up/down and right/l[...]

54-0287 4.9 Overview of Onscreen Displays Main Menu T ab Screens Functions See P age: Lock & Limits Lock • Lock and unloc k the system 7.3 F av Setup • Create a program listing containing only selected 6.3 channels Ratings • Set maximum progr am rating allow ed for vie wing 7.5 Limits • Set viewing times and maxim um viewing hours 7.6 V[...]

54-0287 5.1 Using Program Guides 5 Using Program Guides This section explains how to select a program guide style, use the different guide features, and set guide preferences. Contents 5-1 Program Guide Styles . . . . . . . . . . . . . . . . . . . . . . . . . .5.3 5-2 Using the Program Guide . . . . . . . . . . . . . . . . . . . . . . . .5.5 5-3 Us[...]

54-0287 5.3 Using Program Guides 5-1 Program Guide Styles Y ou can set up the program guide to present information using either of two styles: • Grid • Logo The following sections explain how to select a style and describe the features of each style. Selecting a Guide Style T o select a guide style, follow the steps below . 1. Press the GUIDE b[...]

54-0287 5.4 T racVision Receiver User’ s Guide Grid Guide • Easy to see what programs ar e available at a particular time. • Lists up to seven days of current and upcoming programming. • The program title and description appear above the grid as you highlight each program. Logo Guide • Select your favorite channels, rather than selecting [...]

54-0287 5.5 Using Program Guides 5-2 Using the Program Guide T o display the program guide: Press the GUIDE button to bring up the guide. T o move the highlight: Use the joystick to move the highlight within the guide. Move the highlight to the right to show future programming. Move the highlight up/down to scroll thr ough the listing. Move the hig[...]

54-0287 5.6 T racVision Receiver User’ s Guide 5-3 Using the OneLine Guide The OneLine Guide, which appears at the bottom of your screen, displays a single line fr om the program guide, starting with the currently viewed channel. T o display the OneLine Guide: Press the joystick up or down while watching TV to bring up the OneLine guide. T o move[...]

54-0287 5.7 Using Program Guides 5-4 Using T urboT une for Quick Access to Favorite Channels The T urboT une feature gives you quick access to 27 of your favorite channels. Three gr oups of nine of your favorite channels are available as T urbo 1, T urbo 2, and T urbo 3. Setting T urboT une Channels T o set up channels in T urboT une, follow the st[...]

54-0287 5.8 T racVision Receiver User’ s Guide Adding the Current Channel to T urboT une If you want to add the channel you’re curr ently watching to T urboT une, follow the steps below . 1. Press the TURBO button to display the T urboT une guide. 2. Highlight a vacant channel box (shows “Add Channel”) and press SELECT to add the channel yo[...]

54-0287 5.9 Using Program Guides Renaming T urboT une Groups Y ou can rename each nine-channel T urboT une group to anything you choose, using up to 10 letters, numbers, spaces, etc. For example, T urbo 1 could be renamed “Mom” and T urbo 2 renamed “Dad.” T o rename a group, follow the steps below . 1. Press the TURBO button [ or select Gui[...]

54-0287 5.10 T racVision Receiver User’ s Guide 3. Highlight the menu button for the setting you wish to modify: Guide Style Press SELECT to choose either grid or logo style of program guide. See Section 5-1, “Pr ogram Guide Styles,” on page 5.3 for details. Picture In Guide Press SELECT to turn the pictur e-in-guide featur e on/off. If turne[...]

54-0287 5.11 Using Program Guides Filters Press SELECT to choose either temporary or persistent . If temporary , the filters you apply are active only while the program guide r emains onscreen; once you exit the pr ogram guide, all filters are clear ed. If persistent, the filters you apply remain active after you exit the program guide.[...]

54-0287 6.1 Setting Favorites and Filters 6 Setting Favorites and Filters This section explains how to set up lists of favorite channels, filter the program guide by category and time, and search for programs based on content. Contents 6-1 Using Favorite Channel Lists . . . . . . . . . . . . . . . . . . . . .6.3 6-2 Filtering the Program Guide . . [...]

54-0287 6.3 Setting Favorites and Filters 6-1 Using Favorite Channel Lists Favorite channel lists help you organize the hundr eds of available channels into more manageable gr oups. Each of the four lists can contain as many or as few channels as you wish. Y ou can customize these groups in several ways. For example, Fav . A could be Dad’s favori[...]

54-0287 6.4 T racVision Receiver User’ s Guide 4. In the desired channel list column, highlight the tag box for the channel that you want to add or remove. Use the joystick or CHANNEL (CH) button to scroll up or down to view other channels. 5. Press SELECT to add or r emove the check mark in the tag box. A check mark indicates that the channel is[...]

54-0287 6.5 Setting Favorites and Filters Renaming a Channel List 1. At the Favorite List Setup pane, highlight the Rename button and press SELECT . A Rename List menu appears. Y ou can rename the first three lists. Y ou cannot rename the All or Family lists. 2. Highlight the list you wish to rename and pr ess SELECT . 3. Use the onscreen keyboar d[...]

54-0287 6.6 T racVision Receiver User’ s Guide Adding and Removing Channels T o add or delete a channel from a selected favorite channel list, follow the steps below . T o add all available channels to a favorite list: 1. At the Favorite List Setup pane, highlight the Add All button and press SELECT . 2. Highlight the list you wish to modify and [...]

54-0287 6.7 Setting Favorites and Filters 6-2 Filtering the Program Guide The Category Filter menu allows you to filter the program guide to show just those channels that match your viewing interests. T o filter the guide by program categories, such as movies, sports, or news, follow the steps below . 1. Press the GUIDE button twice while watching [...]

54-0287 6.8 T racVision Receiver User’ s Guide For example, if you select the Movies category , you can then refine your selection using a subcategory such as Action/Adventure, Animation, Biography , Comedy , and others as shown below . Once you’ve selected a category/subcategory , the program guide will be filter ed to show only those channels[...]

54-0287 6.9 Setting Favorites and Filters 6-3 Selecting Guide T imes The Guide T imes menu provides easy access to futur e programming information. T o advance the guide to a future day/time period, follow the steps below . 1. Press the GUIDE button twice while watching TV [ or select the Guide Options tab from the main menu]. If the Program Guide [...]

54-0287 6.10 T racVision Receiver User’ s Guide 6-4 Using W atchWizard to Search for Programs W atchW izard allows you to search for pr ograms using criteria such as rating, showtime, language, and category . Y ou can even search for a specific wor d found in program titles or descriptions. W atchW izard can store up to eight separate sear ches u[...]

54-0287 6.11 Setting Favorites and Filters Viewing Search Results T o view a list of programs matching your search criteria, highlight the WWResult tab. T o view the search r esults as a guide, highlight the Results Guide button on the WWSetup tab and press SELECT . When a program guide is onscr een, press the SEARCH button on the remote contr ol t[...]

54-0287 6.12 T racVision Receiver User’ s Guide Using the Channels Search Y ou can also search for channels that offer a specific type of programming by using the category-based channels search. 1. Press the SEARCH button while watching TV [ or select the W atchW izard tab from the main menu]. 2. Highlight the Channels tab. 3. Highlight the Categ[...]

54-0287 7.1 Using Access Controls 7 Using Access Controls This section explains how to lock and unlock the system using a passcode. It also explains how to set rating and time limits. Contents 7-1 Locking & Unlocking the System . . . . . . . . . . . . . . . . . .7.3 7-2 Setting Ratings Limits . . . . . . . . . . . . . . . . . . . . . . . . . .7[...]

54-0287 7.3 Using Access Controls 7-1 Locking & Unlocking the System Y ou can easily set limits to restrict the viewing of satellite TV programming. When accompanied by the channel lists, these limits provide a gr eat degree of control. When you first install the T racV ision r eceiver , it will be unlocked. That is, no limits or restrictions a[...]

54-0287 7.4 T racVision Receiver User’ s Guide 5. The Lock System pop-up panel appears. Enter a four-digit passcode using the r emote control’s numeric keypad. 6. Highlight the OK button and press SELECT . 7. Enter the code again to confirm, then highlight the OK button and press SELECT . Once you select OK, the satellite receiver is locked. Y [...]

54-0287 7.5 Using Access Controls Unlocking the System T o remove the lock and all of its restrictions, follow the steps below . 1. Press the MENU button to access the main menu. 2. Highlight the Lock & Limits tab and press SELECT . 3. Highlight the Lock tab. 4. Highlight the Unlock button and press SELECT . 5. Use the remote contr ol’s numer[...]

54-0287 7.6 T racVision Receiver User’ s Guide 7-3 Setting T ime Limits Y ou can restrict your system to allow viewing only during specific hours and/or a maximum number of hours. T o set time limits, follow the steps below . 1. Press the MENU button to access the main menu. 2. Highlight the Lock & Limits tab and press SELECT . 3. Highlight t[...]

54-0287 7.7 Using Access Controls 4. Highlight the day of the week that you want to limit and press SELECT . 5. a. If you want to limit the maximum number of viewing hours for that day , highlight the T otal T ime button and use the remote control’s numeric keypad to enter the limit. b. If you want to limit that day’s viewing to a specific time[...]

54-0287 8.1 Other Menu Functions 8 Other Menu Functions This section explains how to change audio/video settings, schedule future programs, and change system settings. Contents 8-1 Adjusting Audio Settings . . . . . . . . . . . . . . . . . . . . . . . .8.3 8-2 Adjusting Video Settings . . . . . . . . . . . . . . . . . . . . . . . .8.5 8-3 Using the[...]

54-0287 8.3 Other Menu Functions 8-1 Adjusting Audio Settings From the Audio Adjustment menu, you can select languages for default audio and alternate audio, adjust left/right balance, and enable T ruSurr ound ™ audio processing. T o set audio preferences, follow the steps below . 1. Press the AUDIO button [ or select the Audio & V ideo tab f[...]

54-0287 8.4 T racVision Receiver User’ s Guide T o set up your default and alternate audio languages, follow the steps below . 1. Press the AUDIO button to access the Audio Adjustment menu. 2. Highlight the Default Audio button (to set your primary language prefer ence) or the Alternate Audio button (to select your alternate language prefer ence)[...]

54-0287 8.5 Other Menu Functions Audio Balance T o adjust the audio balance left or right, highlight the Audio Balance button and press SELECT . Use the joystick to adjust the balance, then highlight the Done button and pres SELECT . SRS T ruSurround T ruSurr ound technology lets you take advantage of any multichannel format without having to add e[...]

54-0287 8.6 T racVision Receiver User’ s Guide 2. Highlight the menu button for the setting you wish to modify: Screen Ratio Press SELECT to choose either a 4:3 (standar d) or 16:9 (widescreen) scr een aspect ratio. Menu Centering Press SELECT to bring up the centering pop-up panel. Use the joystick to adjust the onscreen menu position on your TV[...]

54-0287 8.7 Other Menu Functions 8-3 Using the Program Director to Schedule Future Programs The Program Dir ector allows you to automatically tune to a program at a specific date and time, or tune to a program on a r epeating basis. The receiver will turn on (if necessary) and tune to the specified channel at the chosen date and time. Y ou can prog[...]

54-0287 8.8 T racVision Receiver User’ s Guide 4. Highlight the Schedule to V iew button from the Schedule Options pop- up menu and press SELECT . 5. Use the joystick or numeric keypad to choose the desired channel fr om the channel selection pane. Then highlight the OK button and press SELECT . 6. Highlight the Start column and use the joystick [...]

8.9 54-0287 Other Menu Functions Canceling a Scheduled Event T o cancel a scheduled event, follow the steps below . 1. Press the MENU button to access the main menu. 2. Highlight the Program Director tab and press SELECT . 3. Highlight the event you want to cancel and press SELECT . 4. Highlight the Cancel button from the Schedule Options pop-up me[...]

54-0287 8.10 T racVision Receiver User’ s Guide 8-4 Reading Mail from DIRECTV DIRECTV uses the Mail feature to send you important information, notify you of special events, and tell you about special offers. When you r eceive a new message, a icon appears at the top of all menus until you’ve read the message. Reading Y our Messages T o read you[...]

54-0287 8.11 Other Menu Functions 8-5 Setting System Preferences The Prefer ences menu allows you to customize various system settings. T o set system preferences, follow the steps below . 1. Press the MENU button to access the main menu. 2. Highlight the System Setup tab and press SELECT . 3. Highlight the Prefs tab. 4. Highlight the menu button f[...]

54-0287 8.12 T racVision Receiver User’ s Guide Daylight Saving Press SELECT to bring up the Daylight Saving pop- up menu. Then highlight the desired daylight saving option ( Observed , Not Observed , or Default ) and press SELECT . Banner Style Press SELECT to choose either a Short or Full banner style. A full banner always shows the pr ogram de[...]

54-0287 8.13 Other Menu Functions 3. Highlight the menu button for the advanced function you wish to use: Install NOT USED. Signal NOT USED. Info The System Information pane lists general information about your T racV ision r eceiver , including manufacturer , model, ID number , access card, and software version. Features The Features pane lists so[...]

54-0287 9.1 T roubleshooting 9 T roubleshooting This section identifies some basic trouble symptoms, along with their possible causes and solutions. It also explains what the system status lights indicate and how to get technical support. Contents T roubleshooting Matrix . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9.3 9-1 Causes [...]

System does not power on No picture on video screen Intermittent picture for short intervals System works at rest, but not on the mo ve System does not find satellite System restarts itself Receiver beeps continuously at startup Snowy DIRECTV television picture Picture jumbled, parts missing, freezing Certain channels do not work Remote does not wo[...]

54-0287 9.4 T racVision Receiver User’ s Guide 9-1 Causes and Remedies for Common Operational Issues There ar e a number of common issues that can affect the signal reception quality or the operation of the T racV ision system. The following sections identify these issues and provide potential solutions. Receiver Power Switch T urned Off Y our T [...]

54-0287 9.5 T roubleshooting Insufficient Power W ith the vehicle/vessel powered up and the r eceiver turned on, power at the receiver must measur e at least 10 VDC for the T racV ision system to work properly . Check the receiver ’s power connection and ensure that it is wir ed to a dedicated circuit. If other devices are wir ed to the same circ[...]

54-0287 9.6 T racVision Receiver User’ s Guide Receiver Not Activated If you can only access the DIRECTV preview channels, such as channel 100, while all other channels show a message to call DIRECTV , your receiver has not been activated. T o activate your system, please call KVH’ s Activation Department at 1-866-551-8004. Activation support i[...]

54-0287 9.7 T roubleshooting Audio/Video System Not Set Up Properly If satellite programming is not displayed on your TV , you may have the wrong input selected on your audio/video system. T ry switching to another input (for example, VIDEO 1 or VIDEO 2; AUX1, AUX2, or A/V) whichever input is assigned to the satellite receiver . In addition, ensure[...]

54-0287 9.8 Receiver Locked Up Since your receiver is a computing component, it is susceptible to erratic changes in power and/or signal, like any other computer , and these sudden changes can cause it to become “confused.” T o clear this condition, try pressing the r emote control’s SA T button before trying to contr ol the receiver . If tha[...]

Audio/Video System Faulty If there is no pictur e on your TV , your mobile audio/video system may be faulty . Please seek technical assistance from either the installer of your audio/video system or a dealer authorized by the system’s manufacturer to r epair the system. Antenna or Receiver Faulty In the case of a faulty antenna or receiver , plea[...]

2. Highlight the Install tab and check the “LNB” setting. 3. If the LNB type is set to “Stacked,” you do not need to change the setting. A dif ferent pr oblem is causing the program guide not to load. Please call KVH T echnical Support at 401-847-3327 (or e-mail techs@kvh.com) for assistance. If the LNB type is set to “Unstacked,” follo[...]

4. The System Diagnostics menu appears. Highlight the LNB T ype button and press SELECT . 5. Highlight “Stacked” from the pop-up submenu and press SELECT . 6. W ith the LNB T ype button still highlighted, pr ess SELECT and verify that a check mark appears next to “Stacked.” Press SELECT again to exit. 7. Highlight the Install tab (shown on [...]

9. Highlight “Oval Dish 2” from the pop-up submenu and press SELECT . This action ensures the “Stacked” setting is saved in the receiver ’s memory . 10. Highlight the Install tab. 1 1. W ait for the receiver to finish loading the program guide. 12. Once the pr ogram guide has loaded, highlight the Dish T ype button and pr ess SELECT . 13.[...]

9-2 T echnical Support If you experience an operating problem or r equire technical assistance, please contact your local authorized T racV ision dealer/installer first. Y ou can find an authorized technician near you by visiting our web site at www .kvh.com/wheretogetservice . If an authorized dealer/installer is not located nearby , contact KVH T[...]

9-3 System Status Lights Three status lights on the top of the r eceiver indicate the current status of the system and can help you identify problems. VOL T AGE light RECEIVER light ANTENNA light During normal operation, all three status lights should be lit green. The following tables explain what the differ ent light conditions indicate. 54-0287 [...]

54-0287 9.15 T roubleshooting Light is... Indicates Description Off Off Antenna is OFF , insufficient power , or no receiv er video detected Green T rac king Antenna is tracking the DIRECTV satellite Green, flashing slowly Searching Antenna is searching f or a satellite Green, flashing quickly Identifying Antenna has f ound a satellite and is check[...]

54-0287 A.1 Appendices Appendices This section provides wiring diagrams for typical T racVision installations and a map showing the DIRECTV ® satellite’ s elevation angle off the horizon. Contents A System Wiring Diagrams . . . . . . . . . . . . . . . . . . . . . . . .A.3 B Satellite Elevation Map . . . . . . . . . . . . . . . . . . . . . . . . [...]

54-0287 A.3 System Wiring Diagrams Appendix A System Wiring Diagrams The diagrams on the following pages show how to wire the system for various configurations: • Single T racV ision r eceiver • T wo T racV ision receivers • One T racV ision r eceiver and one non- T racV ision r eceiver (for marine use only) • Multiple T racV ision and/or n[...]

54-0287 A.4 T racVision Receiver User’ s Guide T o Antenna RF Con ver ter Receiver Ser vice/ Maintenance Only DC P ower Ground T o A udio T o Video (Option 1) T o Video (Option 1) T o Video (Option 3) T o Video (Option 2) T o VHF Antenna (Optional) Input P ower (10-16 VDC) Fuse POWER VEHICLE POWER (10-16 VDC) VHF ANTENNA IN AUDIO R AUDIO L VIDEO [...]

Wiring a Single T racVision Receiver • DO NOT disconnect the short cable that connects from one jack to another on the r eceiver ’s rear panel. The system will not work if this cable is removed. • Y ou can connect the receiver to the entertainment system using one of the following options: Option 1 - RCA-type A/V jacks (use bottom row) Option[...]

54-0287 A.6 T racVision Receiver User’ s Guide POWER VEHICLE POWER (10-16 VDC) VHF ANTENNA IN AUDIO R AUDIO L VIDEO S – VIDEO PHONE JACK RF REMOTE INPUT OUT TO TV TUNER SA TELLITE IN CAUTION This device complies with Part 15 of the FCC rules. Operation is subject to the following two conditions: (1) This device must not cause harmful interferen[...]

Wiring T wo T racVision Receivers • A two-way splitter is provided in the Second Receiver Kit (KVH part number 02-1340). The splitter has a frequency range of 40-2150 MHz with one port DC passive. • In this diagram, receiver #1 is the master r eceiver . Receiver #1 must be turned on in order to use receiver #2. • The receiver and r emote cont[...]

54-0287 A.8 T racVision Receiver User’ s Guide POWER VEHICLE POWER (10-16 VDC) VHF ANTENNA IN AUDIO R AUDIO L VIDEO S – VIDEO PHONE JACK RF REMOTE INPUT OUT TO TV TUNER SA TELLITE IN CAUTION This device complies with Part 15 of the FCC rules. Operation is subject to the following two conditions: (1) This device must not cause harmful interferen[...]

54-0287 A.9 System Wiring Diagrams Wiring a Non-T racVision Receiver – Marine Use Only • If you wish to connect a single non-T racV ision DIRECTV receiver to the system, you will need a Single AC Receiver Add-on Kit (KVH part number 72-0182). This kit includes a splitter , a single-output destacker , connecting cables, and instructions. • The[...]

54-0287 A.10 T racVision Receiver User’ s Guide T o Antenna T racVision Receiver Splitter OUT OUT INPUT POWER VEHICLE POWER (10-16 VDC) VHF ANTENNA IN AUDIO R AUDIO L VIDEO S – VIDEO PHONE JACK RF REMOTE INPUT OUT TO TV TUNER SA TELLITE IN CAUTION This device complies with Part 15 of the FCC rules. Operation is subject to the following two cond[...]

Wiring Multiple Receivers – Marine Use Only • If you wish to connect more than two r eceivers to the system, KVH recommends you install an active multiswitch along with a dual-output destacker and a splitter . The Multiple AC Receivers Add-on Kit (KVH part number 72-0181) includes the dual-output destacker and a splitter . The active multiswitc[...]

Appendix B Satellite Elevation Map 54-0287 A.13 Satellite Elevation Map 30 30 35 35 40 45 50 55 55 50 45 40 Satellite at Equator[...]

Index A A/V jacks , A.5 access card, 8.13 activ ating the receiver , 9.6 adjusting audio settings, 8.3-8.5 adjusting video settings, 8.5-8.6 adv anced setup , 8.12-8.13 Antenna light, 9.14-9.15 Antenna P ower light, 3.9 antenna unit connection to receiv er , A.4 repairing, 9.9 tur ning on, 2.3 tur ning off , 2.5 arrows , in program guide , 5.5 aspe[...]

D da ylight saving, 8.12 def ault settings, 8.12 deleting mail, 8.10 description, system, 1.4 destack er , A.8-A.11 de vice code, 3.10 dew on antenna, 9.5 diagnostics test, 8.13 diagram, system, 1.4 DIRECT OR buttons, 3.7 DIRECTV customer ser vice, 7.4 DIRECTV receiv er , other , A.9, A.11 dir t on antenna, 9.5 downloading the prog ram guide, 2.4 D[...]

lights Antenna P ower , 3.9 V oltage, 9.14 Receiv er , 9.14-9.15 Antenna, 9.14-9.15 limit e xceeded message, 7.4 limiting access, 7.3-7.4, 7.5-7.7 locating the RF-to-IR conv er ter , 9.8 lock icon, 7.4 lock o v err ide icon, 7.4 lock up , receiver , 9.8 locking the system, 7.3-7.4 logo guide, 5.4 lost remote, 3.9 M mail, 8.10 main menu, 4.5 MENU bu[...]

R ratings limits , 7.5-7.6 reading mail, 8.10 receiv er activ ation, 9.6 beeping, 2.6 buttons , 3.9 connectors, A.4 description, 1.5 lights, 9.14-9.15 multiple , A.6-A.11 non-T racVision, A.8-A.11 ordering additional, 3.11 pow er switch, 2.3 repairing, 9.9 software upg rade, 8.13 Receiv er light, 9.14-9.15 reception, 1.5-1.6 recurring programs, sch[...]

T tag bo x, 6.3 technical suppor t, 9.13 test, 8.13 time limits, 7.6-7.7 time zone , 8.11 translucency , menu, 8.6 troubleshooting, 9.1 troubleshooting matrix, 9.3 T ruSurround, 8.5 TURBO button, 3.4 T urboT une, 5.7-5.9 tur ning off the system, 2.5, 2.9 tur ning on the system, 2.3-2.4, 2.8 TV control, 3.6, 3.10 U unlocking the system, 7.5 Unstack [...]

KVH Industries, Inc. • 50 Enterprise Center • Middletown, RI 02842-5279 U.S.A . • Phone: (401) 847-3327 • Fax: (401) 849-0045 • E-mail: info@kvh.com www .kvh.com © Copyright 2005, KVH Industries, Inc. DIRECTV is a registered trademark of DIRECTV , Inc., . KVH and T racVision are registered trademarks of KVH Industries, Inc.[...]