KVH Industries L2 manual

Satellite T elevision KVH T racV ision ® L2 owner’ s manual • Installation Instructions • User’ s Guide • T echnical Manual A Guide to T racV ision L 2[...]

RJ11 Jac k (Data Cable to IRD - Optional ) Maintenance P or t (DB9 Connector) Input P ower (+12 VDC) Ground Switchplate Mounting Hole (1 of 2) Data/P ower Connector 1 54-0195 Addendum to Re v . A T racVision L2 Owner’ s Manual Addendum (ECO #6119) The following information applies to Revision A of the T racV ision L2 Owner ’s Manual (KVH Part N[...]

2 54-0195 Addendum to Re v . A Appendix C Switchplate T emplate 2.5" 2"[...]

1 A Guide to T r acVision L2 – ADDENDUM 54-0195 Addendum to Re v . A T racVision L2 Owner’ s Manual Addendum (ECO #6040) The following information applies to Revision A of the T racV ision L2 Owner ’s Manual (KVH Part Number 54-0195). 2 Installation Kitpack Contents T wo plugs have been added to the kitpack for sealing the pr edrilled holes i[...]

Congratulations! Y ou have selected one of the most advanced land-mobile satellite tracking systems available today . KVH ® Industries’ T racV ision ® L2 is designed for use with DIRECTV ® , DISH Network ™ , and ExpressV u . This manual provides detailed instructions on the proper installation, use, and maintenance of your T racV ision L2 sy[...]

Tr acVision ® and KVH ® are registered trademarks of KVH Industries, Inc. DIRECTV ® is an official trademark of DIRECTV , a unit of GM Hughes Electronics Cor poration. DISH Network ™ is an official trademark of EchoStar Communications Corporation. ExpressV u is a proper ty of Bell ExpressV u, a wholly owned subsidiar y of Bell Satellite Ser vi[...]

T able of Contents 1 Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-1 1.1 Digital Satellite T elevision . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-1 1.2 T racVision L2 System Overview . . . . . . . . . . . . . . . . . . . . . . . . .1-1 1.2.1 T racVision L2 Components...................................[...]

3.2.1 Using the IRD f or Satellite Selection ......................................3-3 3.2.2 Using the Switchplate f or Satellite Selection ..........................3-3 3.2.2.1 The Status Indicator . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-3 3.3 T urning Off the System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3[...]

5.4.2 Antenna Gyro Assembly .........................................................5-6 5.4.3 Antenna LNB Replacement ....................................................5-8 5.5 Preparation f or Shipment . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-10 Appendix A System Specifications . . . . . . . . . . . . . . . . . .A-1 Appendix B [...]

Figure 2-9 Rotating Plate Shipping Restraint Storage . . . . . . . . . . . .2-7 Figure 2-10 T racVision L2 Shipping Restraints (Stor age P osition) . . . .2-7 Figure 2-11 Switchplate Cutout Dimensions . . . . . . . . . . . . . . . . . . . .2-8 Figure 2-12 Antenna Baseplate Connectors . . . . . . . . . . . . . . . . . . . .2-8 Figure 2-13 Switchplat[...]

Ta b le 3-1 Status Indicator Conditions . . . . . . . . . . . . . . . . . . . . . .3-3 Ta b le 4-1 T roubleshooting Matrix . . . . . . . . . . . . . . . . . . . . . . . . .4-1 Ta b le 5-1 Field Replaceable Units . . . . . . . . . . . . . . . . . . . . . . . .5-2 Ta b le A-1 T racVision L2 System Specifications . . . . . . . . . . . . . . .A-1 Ta b [...]

1 Introduction 1.1 Digital Satellite T elevision DIRECTV ® , DISH Network ™ , and ExpressV u systems transmit digital audio and video data from land-based transmitters to a satellite “parked” above the equator . Each satellite relays the signals in spot beams covering the continental United States and contiguous waters. T racV ision L2 autom[...]

1-2 1.2.1 T racVision L2 Components The antenna unit includes the antenna positioning mechanism, signal front end, power supply and contr ol elements. These elements include antenna drive controls and mechanisms, the cable wrap subassembly , antenna gyro sensor , power conditioning and regulating cir cuits, and the RF detector . The antenna is a pa[...]

1.3.1 Additional Materials Required for T racVision L2 Use To make full use of your new T racV ision L2 and receive satellite TV , you will need to provide/pur chase the following: • T elevision • Appropriate IRD for your selected satellite TV service 1-3 Introduction 54-0195 Re v . A Y ou can purchase and activate an IRD directly from KVH! Cal[...]

2-1 Installation 54-0195 Re v . A 2 Installation T racV ision L2 is designed for simple installation and setup. Just follow these easy steps: Step Refer to Section... 1. Choose the antenna location 2.1 2. Mount the antenna unit 2.2 3. Connect the system components 2.3 4. Activate the IRD 2.4 5. Check out the system 2.5 T ools and Materials Required[...]

2-2 A Guide to T racVision L2 Kitpack Contents T able 2-2 lists the materials provided in the kitpack. Pa rt Qty . KVH P art No. Switchplate Assembly 1 02-1236-01 Tie-wraps 5 22-0013 RJ11 Handset Cable 1 32-0724-25 Clam Shell V entilator 1 19-0230 #6 x 3 ⁄ 4 " Thread-forming Screws 5 14-0298-12 1 ⁄ 4 "-20 x 5 ⁄ 8 " hex scre ws [...]

2-3 Installation 54-0195 Re v . A 2.1 Choosing the Best Location • Since the T racV ision antenna requires a clear view of the southern sky to receive satellite signals, the ideal antenna site has an unobstructed view of the horizon/satellite all around. • Keep the antenna clear of any obstructions on the r oof (e.g., air conditioners). The ant[...]

2-4 A Guide to T racVision L2 2.2 Mounting the Antenna Unit 1. Make sure that you have chosen a suitable mounting location based upon the guidelines in Section 2.1, “Choosing the Best Location.” 2. Remove the antenna unit from its shipping carton. 3. Position the antenna unit in the desired location on the centerline of the vehicle with the ant[...]

2-5 Installation 54-0195 Re v . A 8. Reposition the antenna, lining up the mounting plate holes with the holes in the roof. Attach the mounting plates to the roof using 3 ⁄ 16 "-diameter rivets (or appropriate fasteners). Seal all rivet heads and edges with silicone. 9. Remove and save the 8 pan head screws and flat washers that secure the r[...]

2-6 A Guide to T racVision L2 11 . Cut the tie-wraps holding the antenna unit to the forward shipping r estraint (see Figure 2-6). 12. Remove the nuts and washers securing the shipping restraints to the baseplate. The positions of all three shipping r estraints are pictured in Figure 2-7. 13. For convenient storage, rotate the shipping r estraints [...]

2-7 Installation 54-0195 Re v . A 14. Place the radome onto the baseplate (labels facing the sides of the vehicle) and secure in place using the 8 pan head screws and flat washers r emoved in Step 9 . 15. Drill the cable access hole (marked in Step 4 ) in the vehicle’s roof. Forward Shipping Restraint Rotating Plate Shipping Restraint Rotating Pl[...]

2-8 A Guide to T racVision L2 2.3 Connecting System Components The following sections provide instr uctions for properly wiring the antenna unit to the components inside the vehicle. Locating the Switchplate Before r unning cables, you need to determine the location for the T racV ision L2 switchplate. 1. The switchplate should be installed in a dr[...]

2-9 Installation 54-0195 Re v . A 2.3.1 Connecting the Antenna to the Switchplate 1. Connect one end of the antenna data/power cable to the antenna’s data/power connector and lock in place (see Figure 2-12 ). 2. Route the other end of the data/power cable down through the cable access hole in the vehicle’s r oof and out through the switchplate [...]

Installing T wo IRDs and TVs To connect a second TV and IRD to the T racV ision L2 system, you must connect a second RF cable to the antenna’s RF2 connector (see Figur e 2-12 ). Route the other end of the RF cable down into the vehicle and connect it directly to the second IRD. Connecting Three or More IRDs and TVs To install three or mor e IRD/T[...]

4. T erminate all unused output connectors with 75 ohm DC blocks (Channel Master #7184, Radio Shack #15-1259 or equivalent). 2.3.3 Sealing the Cable Access Hole Once the RF and data/power cables are connected to the antenna, you need to seal and cover the cable access hole to protect against leakage. 1. Completely seal the cable access hole with si[...]

2.3.5 Connecting the Switchplate to V ehicle Power The switchplate must be connected to a +12 Vdc, 2.5-3.5 amp power supply to operate. 1. Disconnect vehicle power by removing the appropriate vehicle fuse. 2. Run a cable from vehicle’s power (1 1-16 Vdc) out through the panel cutout. 3. Connect the power cable to the switchplate’s power termina[...]

2.4 Activating the IRD KVH makes it easy to activate your IRD. Just call KVH at 1-888-584-4163 and ask for IRD Activation (Monday - Friday , 8:30 a.m. - 5:00 p.m. EST). For other options, please refer to the user manual that accompanied your IRD. Note that EchoStar IRDs that have not been activated within several months of manufacture r equire addi[...]

Message Definition KVH T racVision L2 Displays f or 5 seconds at star tup Software V ersion Current software version Alter nates with “KVH T racVision L2” Initializing System initializing Search Mode 1 Antenna Unit in Search Mode 1 Search Mode 2 Antenna Unit in Search Mode 2 Search Mode 3 Antenna Unit in Search Mode 3 Reacquisition System is re[...]

2.5.2 Checking Out the System Without an IRD Data Connection To ensure that the system is configur ed and operating properly , you will need to check the data provided in the system’s startup r outine. To do so, you need to connect a PC to the antenna baseplate’s maintenance port. The diagnostics procedur e requires terminal emulation software [...]

4. Press the switchplate’s POWER button to apply power to the T racV ision L2 system and wait for the system to fully initialize. Data should be scrolling on the PC display to identify any system problems detected. If no data is seen, r echeck your connections and the terminal software setup. 5. After completing the review of the startup and oper[...]

3 Using Y our T racVision L2 For T racV ision L2 to receive the satellite signals, the antenna must have a clear line of sight to the satellite. If you only receive intermittent signals or the antenna cannot find the satellite, check around your vehicle for any objects that could be blocking the signal, such as trees, buildings, highway overpasses,[...]

3. A void turning for 60 seconds after turning on the antenna to allow the antenna gyro to inialize properly . System Startup (Connected to an IRD Low-speed Data Port) 1. Upon power-up, the system performs a set of startup routines. 2. The antenna then searches for a TV satellite. 3. Once the antenna finds a satellite, it uses the IRD data connecti[...]

3.2 T racking the Correct Satellite If your system is connected to an IRD’s low-speed data port, follow the steps in Section 3.2.1, “Using the IRD for Satellite Selection.” If your system is not connected to an IRD’s low-speed data port, follow the steps in Section 3.2.2, “Using the Switchplate for Satellite Selection.” 3.2.1 Using the [...]

3.3 T urning Off the System To turn off the T racV ision L2 system, simply pr ess the switchplate’s POWER button (see Figure 3-2 ). 3.4 W atching T elevision T racV ision L2 is designed to operate as efficiently and as reliably as possible whether your vehicle is in motion or parked. Using Y our T racVision L2 When Parked When your vehicle is sto[...]

Conical Scan T racking The antenna control unit uses conical scanning to maintain peak signal strength to the r eceiver and to update the satellite’s position. When conical scan tracking is active, the antenna moves continually with a circular motion to sweep acr oss the satellite’s peak signal. The signal strength is then fed back to the contr[...]

4T roubleshooting The troubleshooting matrix shown in T able 4-1 identifies some trouble symptoms, their possible causes, and r eferences to troubleshooting solutions. 4.1 Causes and Remedies for Common Operational Issues There ar e a number of common issues that can affect the signal r eception quality or the operation of the T racV ision L2. The [...]

4.1.1 Blown Fuse or Improper Wiring If the antenna unit is installed but entirely non-r esponsive, there are two key factors to check as part of the tr oubleshooting process: 1. Blown Fuse – The antenna unit is equipped with a fuse mounted on its CPU Board. If this fuse has blown or been broken, the antenna unit will not operate. Refer to Section[...]

4.1.4 Satellite Coverage Issue T racV ision L2 will provide outstanding reception thr oughout the entire coverage ar ea for your satellite television service of choice. However , signal quality can be degraded as you approach the fringe coverage areas. Refer to your satellite television service manual to check the viable coverage area. 4.1.5 V ehic[...]

4.2 IRD T roubleshooting The IRD that was provided with your satellite television service may also be the cause of less-than-ideal operation. 4.2.1 IRD Wiring Refer to Section 2.3, “Connecting System Components” and your IRD user manual to confirm that the IRD is properly connected to the antenna unit and the television. 4.2.2 AC Power Fluctuat[...]

4.2.5 Failed IRD Status Check As detailed in Appendix E , T racV ision L2 completes a detailed startup routine whenever it is turned on. One of the first checks is the IRD status test. As noted in the typical startup cycles, the expectation is that the IRD and its communications link to T racV ision L2 will pass this test. There are, however , two [...]

4.3 Antenna Gyro and LNB Faults Section 5, “Maintenance,” provides detailed instructions for authorized service personnel who may be requir ed to replace the T racV ision L2 antenna gyro or the LNB. 4.4 Computer Diagnostics T racV ision L2 has been designed to provide diagnostic readouts viewed on the TV screen (DIRECTV only) or on a personal c[...]

3. Open the terminal emulation software and establish the following settings: •9 6 0 0 baud • no parity •8 data bits •1 start bit •1 stop bit • no flow control 4. Apply power to the T racV ision L2 system and allow the system to complete full initialization. Data should be scrolling on the PC display to identify any system problems dete[...]

5-1 Maintenance 54-0195 Re v . A 5 Maintenance The following sections provide details on pr eventive maintenance and field replaceable units and parts for the T racV ision L2 antenna unit. 5.1 W arranty/Ser vice Information For information on KVH warranty , repair , and liability policies, please refer to the complete warranty statement provided at[...]

5-2 A Guide to T racVision L2 5.3 Replaceable Parts T racV ision L2 has been designed with durability and low maintenance in mind. If you experience an operating problem or otherwise requir e technical assistance, contact your local authorized T racV ision L2 dealer/installer first. Have the antenna unit serial number ready with a list of the tr ou[...]

5-3 Maintenance 54-0195 Re v . A 5.4 Field Replaceable Unit Procedures The following subsections provide detailed pr ocedures for r epairing or swapping out field r eplaceable units. The procedures r efer to labeled items pr esented on the following diagrams. PCB Cover Pan Head Screws PCB Rotating Plate 3.15-amp Fuse Alwa ys lift the antenna unit b[...]

5-4 A Guide to T racVision L2 Locking Nuts and W ashers Antenna Gyro Antenna Gyro Cable Reflector Bracket Wing Screw and W asher LNB Clamp LNB Antenna Gyro Gasket Figure 5-3 Antenna Assembly Azimuth Motor PCB Antenna Gyro Cable Cable Clamp and Screw Figure 5-4 Rotating Plate[...]

5-5 Maintenance 54-0195 Re v . A 5.4.1 PCB Removal and Replacement Estimated Time to Repair: 1 ⁄ 2 hour The micropr ocessor PCB assembly is protected by a cover fastened to the rotating plate – Fig. 5-1 . The cover must be r emoved to gain access to the main power fuse and the PCB assembly . 1. Using needle-nose pliers, remove the E-ring fr om [...]

5-6 A Guide to T racVision L2 7. Remove the 9 pan head screws securing the PCB to the rotating plate. 8. Reverse this process to install the r eplacement PCB. Reinstall all cable connectors removed in Step 6. 9. Carry out the LNB calibration procedur e ( Section 5.4.3 ). 5.4.2 Antenna Gyro Assembly Estimated Time to Repair: 1 hour The antenna gyro [...]

5-7 Maintenance 54-0195 Re v . A 5. Remove the PCB cover . T o get the necessary clearance, rotate the linear actuator up 90º while lifting the PCB cover – Fig. 5-5 . 6. Remove the screw and clamp holding the cable to the rotating plate; save the cable clamp for r euse – Fig. 5-4 . 7. Remove the Molex connector from J1 1 on the CPU board – F[...]

5-8 A Guide to T racVision L2 5.4.3 Antenna LNB Replacement Estimated Time to Repair: 1 ⁄ 2 hour The LNB receives pr eamplifier operating power from the IRD via the PCB – Fig. 5-3 and 5-4 . Be certain that the IRD is disconnected from its power sour ce before removing or r econnecting the LNB. 1. Disconnect both RF coaxial connectors at the LNB[...]

9. T ype ZAP<cr> . The system will re-initialize using the new RFGAIN and RFOFFSET scale factors displayed following Step 7. 10. W ait for the system to perform the background noise calculation. Read the A verage Noise Level value from the messages transmitted out the maintenance port. This value must be greater than 300 and less than 1300. A[...]

5.5 Preparation for Shipment If you need to repack the antenna unit for shipment, the shipping restraints r emoved or stowed during installation must be replaced. Follow these steps to r einstall the restraints. 1. Rotate the antenna unit so that the LNB is facing away from the baseplate connectors. 2. Attach the three r estraints to the baseplate [...]

Appendix A System Specifications Physical Characteristics Po wer 11-16 volts DC @ 2.5 amps nominal, 3.5 amps peak Dimensions/W eight 32" wide x 14.8" high, 33 lbs LNB Dual Output Tr acking Better than 30 º /sec Maintenance P or t 9600 bps, 8,N,1,EIA, RS232 Po inting System Ele v ation Range 15 º to 75 º Azimuth Range 720 º P osition R[...]

Appendix B Comprehensive T racVision L2 System Wiring Diagram The wiring diagram is presented on the following page. B-1 Comprehensive T racVision L2 System Wir ing Diagram 54-0195 Re v . A[...]

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Appendix C Switchplate T emplate C-1 Switchplate T emplate 54-0195 Re v . A 1.85" 2.35"[...]

Appendix D EchoStar IRD Activation Procedure If you have purchased a DISH Network system, ther e is a chance that your EchoStar IRD will fail to acquire the satellite when you first activate it. This has been known to happen in IRDs that have not been activated within several months of their manufacture. The following process is a manual method of [...]

10. T ype in the elevation that you obtained in Step 6. -T ype EL,xxx<CR> (e.g., Elevation of 30.2° = EL,302<CR> ) 11 . Using a compass, take a bearing on an object that is approximately on the azimuth obtained in Step 6. 12. T ype in an azimuth that points the antenna in the direction of the object selected in Step 1 1. -T ype AZ,xxxx[...]

Appendix E Startup Data Sequences The data on the following pages presents the startup data sequences register ed by the T racV ision L2. The first section shows the sequences register ed by a system that is connected to an IRD low-speed data port. The second section shows the sequences r egister ed by a system that is NOT connected to an IRD low-s[...]

E-2 A Guide to T racVision L2 *** Entering Tracking *** +POS: 61.8 36.5 1260 +POS: 62.2 36.3 1346 +POS: 64.0 36.5 1716 *** Entering Satellite Check *** --------Confirming proper satellite lock +POS: 64.3 36.1 1747 Satellite Located IRD Signal Quality = 54 +POS: 66.1 35.6 1522 +POS: 64.6 35.5 1749 IRD Signal Quality = 58 +POS: 66.2 36.1 1467 +POS: 6[...]

E.2 System Not Connected to IRD Data Standard Startup Sequence ?PGM KVH TracVision L2 Rev X - Version X.XX - Serial Number XXXXXXXX Limit Switch Test Limit Switch Status: PASS-----------------PASS is expected *** Initializing IRD *** Send APG OSD On Try MPG IRD Type Send MPG OSD On Switch Back to Echostar IRD Type Send APG OSD On Try MPG IRD Type S[...]

+POS: 331.7 33.4 2153 Switch held: wrong satellite--------------SAT SELECT switch pressed Exclude: No longer search AZ = 331.7, EL = 33.4 *** Entering Search Mode 1 *** -----------Searching for a different satellite Search1 decided to go to: AZ = 335.9, EL = 33.5 +POS: 23.5 33.5 518 +POS: 162.5 33.5 1105 *** Entering Search Mode 2 *** +POS: 150.5 3[...]

VEL_INDEX: Az = 1996, El = 2182 ----------Expected range is 1700-2300 RATE BIAS: PASS --------------------------Az & El values above are within valid ranges *** Initializing Finetune *** +POS: 360.0 23.1 1575 Signal Peaked: AZ = 0.00, EL = 22.50, RF = 1919 *** Tracking Satellite *** +POS: 360.0 22.5 1917 +POS: 360.0 22.5 1976 Switch held: wrong[...]

Appendix F Maintenance Port Parser Commands T racV ision L2 system parser commands are parsed when the system receives an ASCII carriage return (Hex 0D). An ASCII line feed (Hex 0A) is permitted but is ignored in any transmitted command. All system responses are terminated with an ASCII carriage return followed by a line feed and ending with either[...]

F. 2 Manual Positioning Commands To execute the following commands, first put the antenna unit in idle mode by typing HAL T and pressing “ENTER.” Positioning commands may be entered after the antenna comes to r est. Help on P arser Commands Function: lists parser commands Command: HELP Argument: none Response: print a list of all parser command[...]

Azimuth CCW Step Function: commands a 0.1 deg CCW man ual step in azimuth angle Command: 4 Argument: none Response: echoes the command Elev ation UP Step Function: commands a 0.1 deg UP man ual step in ele v ation angle Command: 8 Argument: none Response: echoes the command Elev ation DO WN Step Function: commands a 0.1 deg DO WN manual step in ele[...]

F. 4T arget and Signal Commands Report T arget Location Function: repor ts the target (satellite) location in the baseplate frame and uses the sa v ed satellite position Command: TGTLOCA TION Argument: none Response: T arget Location = E XXX, A XXXX Report RF Signal Strength Function: repor ts the modified signal strength from the RF power detector[...]

KVH Industries Limited W arranty T racVision L2 Limited Warranty on Hardware KVH Industries, Inc. warr ants the KVH product purchased against def ects in materials for a period of TWO (2) y ears and against f actor y labor costs f or a period of ONE (1) year from the date of original retail purchase by the original purchaser . It is the customer’[...]

KVH Industries, Inc. 50 Enterprise Center • Middletown, RI 02842 • U.S.A. Phone: +1 401 847-3327 • Fax: +1 401 849-0045 • E-mail: info@kvh.com • Internet: www .kvh.com KVH ® and T racVision ® are registered trademarks of KVH Industries, Inc. TVL2_OM_Cover_10.02 ®[...]