Kyocera EP 370DN manual

Operation Guide EP 370DN EP 470DN[...]

[...]

OPERATION GUIDE i Content s Legal and Safety Informa tion 1 Machine Part s Components at the Front of the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 -2 Component s at the Left of the Printer an d Internal Comp onents . . . . . . . . . . . . . . . . . . . . . . . . 1-2 Components at the Rear of [...]

Contents ii OPERATION GUIDE[...]

Operation Guide iii Legal and Safety Information CAUTION: NO LIABILITY IS ASSUMED FOR ANY DAMAGE CAUSED BY IMPROPER INSTALLATION. Notice on Software SOFTWARE USED WITH THIS PRINTER MUST SUPPORT THE PRINTER'S EMULATION MODE. The printe r is factory-set to emulate the PCL. The emulation mode can be changed. Notice The information in this guide i[...]

iv OPERATION GUIDE This product uses PeerlessPrin tXL to provide the HP LaserJet compatible PCL 6 language emulation. PeerlessPrintXL is a trade mark of Peerless Systems Corporation, 2 381 Rosecr ans Ave. El Segund o, CA 90245, U.S.A. This product was developed using the Tornado™ Real Time Operating System and Tools from Wind River Systems. This [...]

OPERATION GUIDE v License Agreement s IBM Program License Agreement THE DEVICE YOU HAVE PURCHASE D CONTAINS ONE OR MORE SOFTWARE PROGRAMS (“PR OGRAMS”) WHICH BELONG TO INTERNATIONAL BUSINESS MACHINES CORPORATION (“IBM”). THIS DOCUMENT DEFINES THE TERMS AN D CONDITIONS UNDER WHICH THE SOFTWARE IS BEING LICENSED TO YOU BY IBM. IF YOU DO NOT A[...]

vi OPERATION GUIDE Some jurisdictions do not allow the exclusion of implied warranties, so the above exclusion may not apply to you. 3. Limit ation of Remedies IBM's entire liability under th is license is the following; For any claim (including fund amental breach), in any form, relate d in any way to this license, IBM's liability will b[...]

OPERATION GUIDE vii T ypeface T rademark Ackn owledgement All resident fonts in this printer are licensed from Monotype Imaging Inc. Helvetica, Palatino and Times are re gistered trademarks of Lin otype-Hell AG. ITC Avant Gard e Gothic, ITC Bo okman, ITC ZapfChance ry and ITC Zapf Dingbats are registered trademarks of International Typ eface Corpor[...]

viii OPERATION GUIDE 8 THE P ARTIES AGREE THA T ALL OTHER W ARRANTIES, EXPRESSED OR IMPLIED, INCLUDING WARRANTIES OF FITNESS FOR A P ARTICULAR PURPOSE AND MERCHANT ABILITY , ARE EXCLUDED. 9 Y our exclusive remedy and the sole liability of Monotype Imaging in connection with the So ftware and T ypefaces is r epair or rep lacement of defective p arts[...]

OPERATION GUIDE ix guarantee that interference will not occur in a particula r installation. If this equipment does cause ha rmful inte rference to radio or television reception, which ca n be determine d by turning the equipment off and on, the user is encourage d to try to correct the interfer ence by one or more of the following measures: • Re[...]

x OPERATION GUIDE Safety Information Laser Safety This printer is certified as a Cla s s 1 laser pr oduct unde r the U.S. Department of Health and Hu man Services (DHHS) Radiation Performance Standard according to Radiation Con trol for Health and Safety Act of 1968. This means that the printer does not produce hazardous laser radiatio n. Since rad[...]

OPERATION GUIDE xi Caution Labels The printer bears any of the following labels. CDRH Regulations The Center for Devices and Radiologica l Health (CDRH) of the U.S. Food and Drug Administration imp lemented regulations for laser products on August 2, 1976. These regula tions apply to laser products manufactured after August 1, 1976. Compliance is m[...]

xii OPERATION GUIDE Declaration of Conf ormity for U.S.A. Model name: Page Printer EP 370DN/EP 47 0DN Trade name: Kyocera Mita Responsible party: Kyocera Mita America, Inc. Address: 225 Sand Road PO Box 40008 Fairfield, New Jersey 07004- 0008, U.S.A. Telephone: (97 3) 808-8444 Fax: (973) 882-6000 Manufacturer: Kyocera Mita Corporation Tamaki Plant [...]

OPERATION GUIDE xiii minimum when there is no activity wit h the printer within a set am ount of time. Sleep Mode This printer automatica lly enters Sleep Mode when approximately 15 minutes have passed since the printer was last used. The amount of time of no activity that must pass befo re Sleep Mode is activated may be lengthened. Duplex Printing[...]

xiv OPERATION GUIDE Symbols The following symbols indica te that the related se ction includ es safety warnings. Specific points of attention are indicated inside th e symbol. The following symbols indicate that the related section includes information on prohibite d actions. Sp ecifics of th e prohibited a ction are indicated inside the symbol. Th[...]

OPERATION GUIDE xv Inst allation Precautions Environment CAUTION: Avoid placing the machine on or in locations which ar e unstable or not level. Such locations may cause the machine to fall down or fall over. This type of situat ion presents a danger of personal injury or damage to the machine . Avoid locations with humidity or dust and dirt. If du[...]

xvi OPERATION GUIDE • Avoid locations with vibrations. • Avoid locations with drasti c temperature fluctu ations. • Avoid loca tions with direct exposure to hot or cold air . • Avoid poorly ventilated locations. During printing, some ozone is rele ased, but the amoun t does not cause any ill effect to one's health. If, howeve r, the pr[...]

OPERATION GUIDE xvii Precautions for Use Cautions when Us ing the Machine WARNING: Do not place metallic objects or containers with water (flower vases, flower pots, cups, etc.) on or near the mach ine. This situation presents a danger of fire or electrical shock should they fall inside. Do not remove any of the cove rs from the machine as there is[...]

xviii OPERATION GUIDE CAUTION Do not pull the power cord when removing it from the outlet. If the po wer cord is pulled, the wires may become br oken and there is a danger of fire or electrical shoc k. (Always grasp the po wer plug when remo ving the power cord from the outlet.) Always remove the power plug fr om the outlet when moving the machine.[...]

OPERATION GUIDE xix CAUTION Use of controls or adjustments or per formance of procedures other than those specified herein may result in haza rdous radiation exposure. Cautions when Handling Consumables CAUTION Do not attempt to incinerate th e Toner Container. Dangerous sparks may cause burns. Keep the Toner Container ou t of the reach of children[...]

xx OPERATION GUIDE About the Operation Guide This Operation Guide has the following chapte rs: Chapter 1 - Mach ine Parts This chapter explains the names of parts. Chapter 2 - Prin ting Operat ion This chapter explains how to pr int from your workstation. Chapter 3 - Maintenan ce This chapter explains ho w to replace the toner container an d how to[...]

OPERATION GUIDE xxi Conventions This manual uses the following convention s . Convention Description Example Italic Typeface Used to emphasize a key word, phrase or references to additional information. Close the top cover . Refer to T oner Container Repla cement on page 3- 3 . Courier Typeface Used to denote messages or names displayed on the oper[...]

xxii OPERATION GUIDE[...]

OPERATION GUIDE 1-1 1 Machine Part s This section provides explanatio ns and illustrations for you to determine the parts and their functi ons. Try to be familiar with the names and func tions of these parts for correct use and optimal performance. This chapter contains explanat ions on the following topics: • Components at the Fr ont of the Prin[...]

Machine Parts 1-2 OPERATION GUIDE Component s at the Fr ont of the Printer 1 T op Cover 2 Paper Stop per 3 T op T ray 4 Right Cover 5 Operation Panel 6 Paper Cassette 7 MP (Multi-Purpose) T ray Component s at the Lef t of the Printer and Internal Components 1 Lef t Cover 2 T oner Cont ainer 3 Power Switch 4 W aste T oner Box 5 6 1 2 3 4 7 2 4 1 3[...]

Machine Parts OPERATION GUIDE 1-3 Component s at the Rear of the Printer 1 USB Memory Slot 2 USB Interface Connect or 3 Network indicators 4 Network Interface Connector 5 Parallel Interface Connecto r 6 Power Cord Connect or 7 Rear Unit 8 Option Interface Slot (Net wo rk/Serial/CF card/Microdrive) 6 8 1 2 3 5 7 4[...]

Machine Parts 1-4 OPERATION GUIDE[...]

OPERATION GUIDE 2-1 2 Printing Operation This chapter contains explanat ions on the following topics: • Loading Printer Driver ............................ ............ .......... 2-2 • Printing from Application Software ................ ............... 2-3[...]

Printing Operation 2-2 OPERATION GUIDE Loading Printer Driver Ensure the printer is plugged in and co nnected to the PC before installing the printer driver from t he CD-R OM. 1 Switch on the PC and activate Windows. NOTE: If the Welcome to the Foun d New Hardware Wizard dialog box displays, select Cancel. 2 Insert the CD-ROM supplied with the prin[...]

Printing Operation OPERATION GUIDE 2-3 Printing from Application Sof tware The steps required to print a document crea ted with an application are explained below. You can se lect the printing Paper Size and Output Destination . 1 Load the paper required into the p aper cassette. 2 From the application File menu, se lect Print . The Print dialog bo[...]

Printing Operation 2-4 OPERATION GUIDE[...]

OPERATION GUIDE 3-1 3 Maintenance This chapter contains explanat ions on the following topics: • General Information ............. ............... .............. ............ 3-2 • T oner Containe r Replacement ............................ .......... 3-3 • Cleaning the Printer ............. ............... .............. ............ 3-8[...]

Maintenance 3-2 OPERATION GUIDE General Information This chapter describes b asic maintenance tasks you can perform on the printer. You can rep lace the following component according to th e printer’s display: • T oner Kits • W aste T oner Box Also, the internal parts need periodic cleaning.[...]

Maintenance OPERATION GUIDE 3-3 T oner Cont ainer Replacement Frequency of toner cont ainer replacement The life of the toner contai ners depend s on the amount of toner required to accomplish your printing jobs. Assumi ng paper of A4 size, an average toner coverage of appro ximately 5% and EcoPrint mode turned off, the toner container will need re[...]

Maintenance 3-4 OPERATION GUIDE In either case, replace t he tone r containe r, refer to Toner Container Replacement on page 3 -3 . Replacing the T oner Container NOTE: During toner cont ainer replacement, temporar ily put storage media and comp uter supplies (such as flop py disks) away from aroun d the toner contain er . This is to avoid damaging[...]

Maintenance OPERATION GUIDE 3-5 2 Push lock lever to the right and pull out the toner container. 3 Put the old toner container in the plastic bag (contained in the toner kit) and discard it later accord ing to the local code or regulations for waste disposal. 4 Take the new to ner container out of the toner kit. 5 Shake the n ew toner co ntainer at[...]

Maintenance 3-6 OPERATION GUIDE 7 Set the new toner container i n the printer and push down on the top of the toner cont ainer to install it firmly in p lace as sh own in the f igure be low. 8 Close the top cover. Proceed to the next section. Replacing the W a ste T on er Box When replacing the toner container , th e used waste toner box in the pri[...]

Maintenance OPERATION GUIDE 3-7 2 Close the cap to the old w aste tone r box after removing the box from the printer. 3 To prevent toner from spillin g, put the old waste tone r box in the plastic bag (contained in the tone r kit) and discard it later according to the local code or regulations for waste disposal. 4 Open the cap of the new waste ton[...]

Maintenance 3-8 OPERATION GUIDE 5 Insert the new waste toner box as shown in the figure be low. When the box is set correctly, it will snap into place. 6 Make sure that the wa ste toner box is correctly in serted and close the left cover. After replacing the toner con tainers and the waste toner box, clean the internal parts. For instructions, refe[...]

Maintenance OPERATION GUIDE 3-9 2 Lift the developer un it together with the toner container out of th e printer. 3 Use a lint free cloth to clean dust and dir t away from the registration roller (metal) .[...]

Maintenance 3-10 OPERATION GUIDE 4 Insert the developer unit together with the toner container, back into the machine. 5 Close the top cover and MP tray.[...]

OPERATION GUIDE 4-1 4 T roubleshooting This chapter contains explanat ions on the following topics: • General Guidelines .............. ............... .............. ............ 4-2 • Print Quality Problems ............................ ............ .......... 4-3 • Error Messages ................... ............... .............. ..........[...]

Troubleshooting 4-2 OPERATION GUIDE General Guidelines The table below provides basic soluti ons fo r problems you may encounter with the printer. We suggest you consult this table to troubleshoo t the problems before calling for service. Ti ps Printer problems may be solved easily by following the tips below. When you have encountered a problem th[...]

Troubleshooting OPERATION GUIDE 4-3 Print Quality Problems The tables and diagrams in th e following sections define print quality problems and the co rrective action y ou ca n conduct to solve the problems. Some solutions may requ ire cleaning or replacing parts of the printer. If the sugges ted corrective action will not solve the problem, call f[...]

Troubleshooting 4-4 OPERATION GUIDE Grey background Check the operation p anel. If the T oner low message is displayed and the Attention indicator is flashing, install a new tone r kit. Refer to T one r Container Replac ement on page 3-3 . Check the print density . Display the print density me nu from the operation p anel and select a lighter densi[...]

Troubleshooting OPERATION GUIDE 4-5 Error Messages The following table lists errors and ma intenan ce messages that you can be dealt with by yourself. If Call service appears, turn off the printer, disconnect the power co rd, and contact your service technician. Some errors cause the alarm to sound. To sto p the alarm, press [Cancel] . Message Corr[...]

Troubleshooting 4-6 OPERATION GUIDE e-MPS not st ored Press GO The e-MPS job cannot be stored becau se RAM disk is disabled, RAM disk size is insufficient, Microdrive is not inst a lled, or Microdrive is full. Press [GO] to print error report. Error.Powe r off F # # # T urn the power switch off and then back on again. If this message still remains,[...]

Troubleshooting OPERATION GUIDE 4-7 Load MP Tray (A4)/(PLA IN) † There is no p aper cassette installed in the p rinter that matches the paper size and paper type of the print jo b. Set paper in the MP tray . Press [GO] to resume printing. (Note that feeding the p aper having a pape r size which does not match the current paper size from th e MP t[...]

Troubleshooting 4-8 OPERATION GUIDE Replace to ner Clean prin ter T oner has run out in the toner container . Replace the toner contain er using a new toner kit. The printer does not operate wh en this message is displayed. Set paper Press GO The MP tray is out of p aper . Load paper and press [GO] . (Note that feeding the paper having a p aper siz[...]

Troubleshooting OPERATION GUIDE 4-9 Storage Error Codes Microdrive Errors Comp actFlash Card/USB memory Errors Code Meaning 01 Microdrive format error . If this error r ecurs even if the power has been turned of f and then on, reformat the Microdrive. 02 The disk system is not inst alled. Recheck the requirements for using the system and the device[...]

Troubleshooting 4-10 OPERATION GUIDE RAM Disk Errors Code Meaning 01 Format error . T r y turning the power of f and on again. 02 RAM disk mode is Off . T urn RAM disk mode On from the operation panel. 04 No disk space. Pu rge unnec essary files. 05 S pecified file is not on disk. 06 Insufficient printer memory to su pport the RAM dis k system. E x[...]

Troubleshooting OPERATION GUIDE 4-11 Clearing Paper Jams If the paper jammed in the paper transport system, or no paper sheets were fed at all, the Paper jam message appears and the location of the paper jam (the compone nt where the paper jam has occurred) is also indicated. The printer automatically goes off-line whe n this message is displayed. [...]

Troubleshooting 4-12 OPERATION GUIDE General considerations for clearing jams Bear in mind the following considerat ions when attempting jam removal: CAUTION: When pulling the paper, pull it gently so as not to tear it. Torn pieces of paper are difficult to re move and may be easily overlooked, deterring the jam recovery. • If pap er jams occur f[...]

Troubleshooting OPERATION GUIDE 4-13 MP T ray Paper is jammed at the MP tray. Remove the jammed paper using the procedure given below. 1 Remove the paper jam med at the MP tray. 2 Open and close the to p cover to clear the erro r. Paper Cassette 1 Pull out the paper casse tte. 2 Remove any partially fed paper. Check to see if paper is loade d corre[...]

Troubleshooting 4-14 OPERATION GUIDE Duplexer Paper is jammed in the duplex section. Remove the jammed paper using the proced ure give n below. CAUTION: Do not touch part s in this area, becaus e it may result in burn injury. 1 Pull the paper cassette all the way ou t of the printer. 2 Open the duplexe r’s cover and remove any jammed pa per. 3 In[...]

Troubleshooting OPERATION GUIDE 4-15 The Inside of Printer 1 Open the top cover and MP tray. 2 Lift the develope r unit together with the toner container out of th e printer. 3 Open the feed cover. 4 Remove the paper from the printer. If the jammed pa per appears to be pinched by rollers, p ull it along the normal running direction of th e paper. N[...]

Troubleshooting 4-16 OPERATION GUIDE Rear Unit 1 If paper is not completely ejected into the output tray, open the rear unit. 2 Open the fuser cover and re move the jammed paper by pulling it out. NOTE: If you cannot find a paper jam, try checking inside the rear of the printer . CAUTION: The fu ser unit inside the printer is hot. Do not touch it w[...]

OPERATION GUIDE 5-1 5 S pecifications NOTE: S pecifications are subject to change without notice. Item Descripti on EP 370DN EP 470DN Printing Method Semiconductor laser and ele ctrophotography Printing S peeds - Simplex - Duplex A6: 21ppm A5: 21ppm A4: 35ppm Letter: 37ppm Legal: 28ppm A4: 25ppm Letter: 26ppm A6: 23ppm A5: 23ppm A4: 45ppm Letter: 4[...]

Specifications 5-2 OPERATION GUIDE Monthly Du ty - Average - Maximum 8,000 pages 200,000 pages 12,000 pages 250,000 p ages Operating Systems Microsoft Windo ws 2000/XP/Vista Microsof t Windows Server 2003 Apple Macintosh OS 9 Apple Macintosh OS X Controller PowerPC 750CXr 400MHz PowerPC 750CXr 500MHz Memory - S tandard - Maximum 64MB 576MB 128MB 64[...]

A1[...]

[...]

[...]

Rev. 1. 0 2007. 8[...]