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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of LaCie 14FBP, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
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Unfortunately, only a few customers devote their time to read an instruction of LaCie 14FBP. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
What should a perfect user manual contain?
First and foremost, an user manual of LaCie 14FBP should contain:
- informations concerning technical data of LaCie 14FBP
- name of the manufacturer and a year of construction of the LaCie 14FBP item
- rules of operation, control and maintenance of the LaCie 14FBP item
- safety signs and mark certificates which confirm compatibility with appropriate standards
Why don't we read the manuals?
Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of LaCie 14FBP alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of LaCie 14FBP, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the LaCie service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of LaCie 14FBP.
Why one should read the manuals?
It is mostly in the manuals where we will find the details concerning construction and possibility of the LaCie 14FBP item, and its use of respective accessory, as well as information concerning all the functions and facilities.
After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.
Table of contents for the manual
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Page 1
LACIE FASTKEY: USER MANUAL CLICK HERE TO ACCESS UP-TO-DATE ONLINE VERSION of this document for the most recent content as well as for features such as expandable illustrations, easier navigation, and search capability. 1 LaCie User Manual[...]
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Page 2
INTRODUCTION Thank you for purchasing the LaCie FastKey. The FastKey is the perfect tool for all your portable storage needs: Easy to use - Plug & Play ■ Compatible with all modern computers - USB 3.0 and USB 2.0 ■ Compact - 26cm 3 fits on any keychain ■ Durable body - strong aluminum build ■ Large capacity - up to 120 GB ■ USB 3.0 sp[...]
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Page 3
MINIMUM SYSTEM REQUIREMENTS Computer with a USB 3.0 or USB 2.0 port ■ Windows: Latest version of XP, Vista, or 7 ■ Mac: Latest version of OS X 10.5 or 10.6 (Mac Intel only for LaCie Private-Public software) ■ Minimum free disk space: 600MB recommended ■ High-speed Internet for online storage ■ Technical note: The LaCie FastKey transfer ra[...]
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Page 4
USB SUPERSPEED 3.0 AND HI-SPEED 2.0 INTERFACES USB 3.0 USB is a serial input/output technology for connecting peripheral devices to a computer. SuperSpeed USB 3.0 is the latest version of the USB standard, providing higher bandwidth and greater power economy. Transfer rates for USB 3.0 can attain up to 5 Gigabits per second (Gb/s). Due to such high[...]
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Page 5
CONNECTING THE FASTKEY TO A COMPUTER The FastKey is an easy Plug & Play USB Key. Locate the USB 3.0 or USB 2.0 port on your computer and attach the USB male end of the FastKey. FastKey USB 3.0 Male Connection RUNNING LACIE SETUP ASSISTANT Before using your LaCie storage device, LaCie Setup Assistant software must be launched. It will: Easily fo[...]
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Page 6
Mac users Double click on the LaCie icon on your desktop. LaCie User Manual 6[...]
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Page 7
All users Follow the on-screen instructions to partition your storage device and install preloaded software. You will be given the choice of creating a single partition called “LA-PUBLIC” or two partitions called “LaCie” and “LA-PUBLIC”. Once you have selected, LaCie Setup Assistant will format your LaCie storage device. Please see Abou[...]
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Page 8
Important info: LaCie recommends that you copy the User Manual and utilities onto your computer's internal hard drive or another storage source when the setup is complete. The LaCie Setup Assistant does not prevent you from using your computer's native disk utility program to format or partition your LaCie storage device. Simply follow th[...]
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Page 9
UNMOUNTING THE LACIE KEY USB, FireWire, and eSATA external devices feature “plug & play” connectivity, which means that your drive can be connected and disconnected while the computer is running. To prevent failures, however, it is important to follow these steps when disconnecting your LaCie hard disk. WINDOWS XP USERS From the System Tray[...]
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Page 10
MAC USERS Drag the hard drive icon to the trash. (The icon pictured below is a generic USB device icon. Your drive may be represented by an icon that looks like the drive itself.) When the icon disappears from the desktop, the drive can be disconnected. LaCie User Manual 10[...]
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Page 11
CREATING AND USING THE SECURE LA-PRIVATE VOLUME Note: You may have questions following the creation of your secure LA-PRIVATE volume. Please see LA-PRIVATE Frequently Asked Questions for additional information on using and managing LA-PRIVATE. Follow the directions below to install and run the included LaCie Private-Public application. LaCie Privat[...]
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Page 12
If your computer does not have MacFUSE, a window will prompt you to install it. Click Download MacFuse 3. Follow the MacFUSE links to download the .dmg file. 4. LaCie User Manual 12[...]
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Page 13
Once downloaded, click twice on the MacFUSE.pkg file. 5. Follow the MacFUSE installer to completion. LaCie recommends accepting the licensing terms in order to 6. finish the MacFUSE installation. MacFUSE must be installed to create the LA-PRIVATE volume. 13 LaCie User Manual[...]
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Page 14
Go to the next section to create the LA-PRIVATE volume. 7. LaCie User Manual 14[...]
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Page 15
CREATE THE LA-PRIVATE VOLUME All users Please read the following recommendations before creating LA-PRIVATE: Passwords . You will be prompted to create a password for the LA-PRIVATE volume. Since short passwords are ■ easy to crack, LaCie recommends a minimum of 12 characters. Stronger passwords also include a combination of letters, numbers, and[...]
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Page 16
Follow the steps below to create LA-PRIVATE: Insert the LaCie storage device into the compatible interface port on your computer. The LA-PUBLIC 1. partition will appear in My Computer/Computer (Windows) or on your desktop (Mac). Click twice on the LA-PUBLIC icon in My Computer/Computer (Windows) or on the desktop (Mac). 2. LaCie User Manual 16[...]
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Click twice on the LaCie Private-Public application. 3. Windows: You may receive a prompt asking if you wish to run LaCie Private-Public. Please confirm that you 4. would like to continue. 17 LaCie User Manual[...]
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The first window will ask you to enter a size for the LA-PRIVATE volume. Please note that you can use the 5. pulldown menu to select the LA-PRIVATE capacity in MB (Megabytes) or GB (Gigabytes). As a guide, 1000 MB = 1 GB. Choosing GB will allow for sizes such as 1 GB, 10 GB, 50 GB, etc. It is not possible to enter 1.5 GB, 10.5 GB or 50.5 GB. Instea[...]
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Page 19
Click Next> . 6. Enter and confirm your password. Selecting the check box for Display password will allow you to see the 7. characters in the password field. 19 LaCie User Manual[...]
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Page 20
Click Next> . 8. Click Format to create the LA-PRIVATE volume with AES 256 encryption. 9. The format could take a few minutes to many hours. Estimate the time by assuming one minute per one 10. gigabyte. Please do not turn off your computer during the format. LaCie User Manual 20[...]
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Once the format is complete, LA-PRIVATE will mount automatically in My Computer/Computer (Windows) 11. or in the Finder (Mac). It is now ready to store your most important data. 21 LaCie User Manual[...]
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Page 22
MOUNTING THE LA-PRIVATE VOLUME LA-PRIVATE may be locked to protect data from being accessed by unauthorized users. Follow the steps below to unlock and mount the LA-PRIVATE volume. Important Info: You must create LA-PRIVATE before attempting to mount the volume. Insert the LaCie storage device into the compatible interface port on your computer. Th[...]
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Page 23
The LA-PRIVATE volume will appear in My Computer/Computer (Windows) or in the Finder (Mac). 6. Copy and paste, drag and drop, or retrieve existing files from your encrypted LA-PRIVATE volume. 7. 23 LaCie User Manual[...]
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Page 24
UNMOUNTING AND LOCKING LA-PRIVATE Important Info: You may wish to unmount both LA-PRIVATE and LA-PUBLIC at the same time. For your security, LA-PRIVATE must be unmounted before LA-PUBLIC. Your operating system will alert you when attempting to unmount LA-PUBLIC first. Unmounting LA-PRIVATE will prevent others from accessing your private data. It is[...]
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Page 25
The LA-PRIVATE volume has been unmounted and locked. 3. Mac Go to the Dock and search for the LaCie Private-Public icon. 1. Select the LaCie Private-Public icon to choose the application. 2. Go to the pulldown menu File > Quit . 3. LA-PRIVATE has been unmounted and locked. 4. CHANGING THE LA-PRIVATE PASSWORD Important Info: You must create the L[...]
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Page 26
Click on the button Change Password . 4. Enter your Current Password as well as the New Password . You must also complete the field Confirm 5. Password with the new password. Check the Display Password boxes to see the characters as they are typed. 6. LaCie User Manual 26[...]
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Page 27
Click OK . 7. Your password has been changed. 8. DELETE LA-PRIVATE Important Info: Removing the LA-PRIVATE volume will delete all of its data. LaCie highly recommends that you copy all data from LA-PRIVATE to a temporary location before deleting the secure volume. Invisible Files Deleting LA-PRIVATE requires that hidden files are made visible. Foll[...]
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Page 28
Click Start > My Computer/Computer . You should see LA-PUBLIC. 2. Go to the pulldown menu Tools > Folder Options . 3. Note the section called Hidden files and folders . The default setting is “Don't show hidden files, folders, or 4. drives”. LaCie User Manual 28[...]
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Page 29
Change the Hidden files and folders setting to “Show hidden files, folders, and drives”. Click Apply . 5. 29 LaCie User Manual[...]
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Page 30
Go to the LA-PUBLIC partition and open the folder called LaPrivate . 6. LaCie User Manual 30[...]
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Page 31
Look for the file called “LaPrivate.lc”. 7. Right-click on “LaPrivate.lc” and select Delete . 8. 31 LaCie User Manual[...]
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Page 32
The LA-PRIVATE volume has been deleted. 9. To restore your folder settings, go to Tools > Folder Options . Select “Don't show hidden files, folders, or 10. drives” and click Apply . Mac Revealing hidden files in Mac OS X 10.5/10.6 requires the Terminal program. Insert the LaCie storage device into the compatible interface port on your c[...]
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Page 33
The Terminal window will appear. To reveal hidden files, type the following string exactly as it appears, 4. including spaces and capital letters: defaults write com.apple.Finder AppleShowAllFiles YES 33 LaCie User Manual[...]
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Page 34
You must now restart the Finder. Push the following buttons on your Macintosh keyboard at the same time: 5. option+cmd+esc . The Force Quit Applications window will open. Select Finder and click Relaunch . After the Finder has restarted, open the LA-PUBLIC partition on your LaCie storage device. 6. Open the LaPrivate folder and look for the file ca[...]
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Page 35
Right-click on “LaPrivate.lc” and select Move to Trash . 8. The LA-PRIVATE volume has been deleted. 9. To conceal hidden files, go to the pulldown menu Go > Utilities . Open the Terminal application and type 10. the following string exactly as it appears, including spaces and capital letters: defaults write com.apple.Finder AppleShowAllFiles[...]
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Page 36
You must now restart the Finder. Push the following buttons on your Macintosh keyboard at the same time: 11. option+cmd+esc . The Force Quit Applications window will open. Select Finder and click Relaunch . Hidden files are now concealed. 12. LaCie User Manual 36[...]
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Page 37
FORMATTING YOUR LACIE USB KEY With the aid of LaCie Setup Assistant, you have created a partition called LA-PUBLIC. Using the LaCie Private-Public application included on your USB key, you can also create a secure volume called LA-PRIVATE. The LA-PRIVATE partition is password-protected and it uses strong AES 256 encryption to keep your most importa[...]
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Page 38
Standard LaCie storage devices will prompt you to run LaCie Setup Assistant when they are first connected to a computer (Windows or Mac). LaCie Setup Assistant helps you to quickly format the storage device according to your needs. Please read the information below carefully if you: Abort LaCie Setup Assistant while it is formatting. ■ Wish to re[...]
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Page 39
Mac Users You may customize the storage device by reformatting and/or partitioning it with separate file system formats. For optimal performance in Mac OS environments, format and partition the storage device as one large Mac OS Extended volume. Mac OS Extended (HFS+): Mac OS Extended refers to the file system used by Mac OS X. HFS+ represents an o[...]
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Page 40
Windows Users Technical Note on volumes larger than 2TB: Windows XP 32-bit - This version of Windows will not recognize volumes larger than 2TB; Windows XP x64, Vista and 7 - All of these versions of Windows can recognize volumes greater than 2TB. However, disks must be converted to the GPT file system before partitions greater than 2TB can be crea[...]
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Page 41
GETTING HELP If you are having problems with your LaCie product, consult the table below for a list of available resources. Order Source Description Location 1 Quick Install Guide Concise steps to follow for getting your product up and running Printed and included in the product box, or download PDF from the product page 2 Support Pages Includes in[...]
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Page 42
TROUBLESHOOTING TOPICS Note: Interactive troubleshooting, a highly effective way to resolve problems with your product, is available from www.lacie.com/support/ . Select your product, then click the “Troubleshooting” tab. All Users Problem: My file transfers are too slow. Q: Are there other USB devices connected to the same port or hub? A: Disc[...]
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Page 43
Problem: File transfer error messages. Q: Did you get an "Error -50" message while copying to a FAT 32 volume? A: Certain characters cannot be included in the names of folders and files that are copied to a FAT 32 volume. These characters include but are not limited to: ? < > / : Check your files and folders to ensure that these t[...]
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Page 44
Still not working? There may be a hardware defect or other problem. Contact www.lacie.com/support/ . Windows XP, Vista, and 7 Users Problem: The storage device icon does not appear in My Computer/Computer. Q: Is the USB device firmly attached to your computer's USB port? A: Check the USB connection between the device and your computer. Confirm[...]
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Page 45
LA-PRIVATE FREQUENTLY ASKED QUESTIONS LA-PRIVATE is a secure volume that takes advantage of strong Advanced Encryption Standard (AES) 256 to keep your most important data safe. The included LaCie Private-Public application allows a user to easily create and manage a LA-PRIVATE volume (See Creating and Using the Secure LA-PRIVATE Volume ). Please se[...]
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Page 46
This also applies to an authorized user who has lost or forgotten his LA-PRIVATE password. Unfortunately, the data on LA-PRIVATE is not available to anyone, including LaCie, without the password. Please note that LaCie is not responsible for any data that has been lost due to a forgotten LA-PRIVATE password. Consider using a password that is easy f[...]
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Page 47
PRECAUTIONS Caution: Modifications not authorized by the manufacturer may void the user's authority to operate this device. Important info: Any loss, corruption or destruction of data while using a LaCie storage device is the sole responsibility of the user, and under no circumstances will LaCie be held liable for the recovery or restoration o[...]
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Page 48
device, increasing the risk of damage or malfunction. Never use benzene, paint thinners, detergent, or other chemical products to clean the outside of the LaCie ■ device. Such products will disfigure and discolor the casing. Instead, use a soft, dry cloth to wipe the device. LaCie User Manual 48[...]
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Page 49
WARRANTY INFORMATION LaCie offers first-rate service and support through our generous three-tiered warranty policy. Our 1-, 2- and 3-year policies include comprehensive, complimentary web-based resources, expert in-house technical support, and worldwide repair and/or replacement coverage. To benefit from this warranty, please contact LaCie Support [...]
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Page 50
EXCLUSIONS AND LIMITATIONS This Limited Warranty applies only to hardware products manufactured by or for LaCie that can be identified by the “LaCie” trademark, trade name, or logo affixed to them. The Limited Warranty does not apply to any non-LaCie hardware products or any software, even if packaged or sold with LaCie hardware. Manufacturers,[...]
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Page 51
SERVICE DOA On rare occasions, a newly purchased LaCie product may be delivered in non-working order. We are working to avoid these issues, but unfortunately, these situations may arise from time to time. Within the 15 calendar days of purchase, should you experience an issue with your new LaCie product, we ask you to return the product to the plac[...]
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Page 52
LEGAL INFORMATION COPYRIGHTS Copyright © 2010 LaCie. All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording or otherwise, without the prior written consent of LaCie. CHANGES The material in this document is for inf[...]
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Page 53
WEE This symbol on the product or on its packaging indicates that this product must not be disposed of with your other household waste. Instead, it is your responsibility to dispose of your waste equipment by handing it over to a designed collection point for the recycling of waste electrical and electronic equipment. The separate collection and re[...]
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Page 54
MANUFACTURER'S DECLARATION FOR CE CERTIFICATION We, LaCie, solemnly declare that this product conforms to the following European standards: Electromagnetic Compatibility Directive (2004/108/EC); Low-Voltage Directive: 2006/95/EC LaCie User Manual 54[...]