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LaCie 2big Network 2 manual

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Table of contents for the manual

  • Page 1

    L aC ie 2bi g N etw ork 2 • DE SIGN BY NEIL POUL T ON T abl e o f Co nte nts Us er Man ual pag e 1 T able of Contents 1. Introduction................................................................................................................. 6 1.1. Minimum System Requirements ..................................................................[...]

  • Page 2

    L aC ie 2bi g N etw ork 2 • DE SIGN BY NEIL POUL T ON T abl e o f Co nte nts Us er Man ual pag e 2 4.8.3. Deleting a Group ........................................................................................................... 42 4.8.4. Adding/Removing Users from a Group ........................................................................[...]

  • Page 3

    L aC ie 2bi g N etw ork 2 • DE SIGN BY NEIL POUL T ON F orewo rd Us er Man ual pag e 3 Copyrights Copyright © 2010 LaCie. All rights re- served. No part of this publication may be reproduced, stored in a retrieval sys- tem, or transmitted in any form or by any means, electronic, mechanical, photo- copying, recording or otherwise, without the pri[...]

  • Page 4

    L aC ie 2bi g N etw ork 2 • DE SIGN BY NEIL POUL T ON F orewo rd Us er Man ual pag e 4 This symbol on the product or on its packaging indicates that this product must not be disposed of with your other household waste. Instead, it is your responsibility to dispose of your waste equipment by handing it over to a designed collection point for the r[...]

  • Page 5

    L aC ie 2bi g N etw ork 2 • DE SIGN BY NEIL POUL T ON F orewo rd Us er Man ual pag e 5 IMPORTANT INFO: 1GB = 1,000,000,000 bytes. 1TB = 1,000,000,000,000 bytes. Once format- ted, the actual available storage capacity varies depending on operating environ- ment (typically 10% less). IMPORTANT INFO: Some enhance- ments brought to the product during[...]

  • Page 6

    L aC ie 2bi g N etw ork 2 • DE SIGN BY NEIL POUL T ON Int rod ucti on Us er Man ual pag e 6 1. Introduction Congratulations on your purchase of a LaCie 2big Network 2. De- signed to satisfy the data sharing and backup needs of small offices, the LaCie 2big Network 2 represents the new generation of shared storage with security. To navigate this [...]

  • Page 7

    L aC ie 2bi g N etw ork 2 • DE SIGN BY NEIL POUL T ON Int rod ucti on Us er Man ual pag e 7 1.1. Minimum System R equirements 1.1.1. Windows users ✦ Computer with an Ethernet network adapter ✦ Windows XP, Windows Vista, or Windows 7 ✦ Minimum free disk space: 600MB recommended ✦ Web browsers: Internet Explorer 7.0, Firefox 3.0, Safari 3.0[...]

  • Page 8

    L aC ie 2bi g N etw ork 2 • DE SIGN BY NEIL POUL T ON Int rod ucti on Us er Man ual pag e 8 1.2. Bo x Content 1. LaCie 2big Network 2 2. Ethernet cable 3. USB 2.0 cable 4. External power supply 5. Drive stand for upright use 6. Disk drawer key 7. Utilities CD-ROM with software and User Manual 8. Quick Install Guide IMPORTANT INFO: Please save you[...]

  • Page 9

    L aC ie 2bi g N etw ork 2 • DE SIGN BY NEIL POUL T ON Int rod ucti on Us er Man ual pag e 9 1.3. Hard Drive Heat Management Heat Dissipation Design The LaCie 2big Network 2’s metal body is ideal for naturally dis- sipating internal drive heat. Its unique design actually draws heat away from the internal drives toward the external casing. This f[...]

  • Page 10

    L aC ie 2bi g N etw ork 2 • DE SIGN BY NEIL POUL T ON Int rod ucti on Us er Man ual pag e 10 H?? E:G ^L:M : :NL;; HG =>LB@G>=;RG>BEIHNE MHG 1.4. Views of the Drive 1.4.1. Front View Button and Activity LED: The blue button stays on to show disk activ- ity (unless you turn it off using the Dashboard, the user inter[...]

  • Page 11

    L aC ie 2bi g N etw ork 2 • DE SIGN BY NEIL POUL T ON Int rod ucti on Us er Man ual pag e 11 1.4.3. LED Behavior The front and rear LED indicate drive status and activity. This section describes the behavior of the LED indicators. TECHNICAL NOTE: Even if you have turned off the front LED using the Dashboard ( 4.12. Dashboard: Eco Management ), ev[...]

  • Page 12

    L aC ie 2bi g N etw ork 2 • DE SIGN BY NEIL POUL T ON Con nec ting to a Netw ork Us er Man ual pag e 12 The 2big Network 2 can be connected directly to a computer via USB or to your network via Ethernet. This chapter explains how to connect your hard drive to your network. For details on connecting to a computer, refer to chapter 3.4. Accessing S[...]

  • Page 13

    L aC ie 2bi g N etw ork 2 • DE SIGN BY NEIL POUL T ON Con nec ting to a Netw ork Us er Man ual pag e 13 2.1. STEP 1: Connect the P ower Supply 1. Connect the power supply to a wall outlet and to the LaCie 2big Network 2 ( Fig. 03 ). Now move on to step 2, section 2.2. STEP 2: Connect the Ethernet Cable . CAUTION: Only use the AC adapter supplied [...]

  • Page 14

    L aC ie 2bi g N etw ork 2 • DE SIGN BY NEIL POUL T ON Con nec ting to a Netw ork Us er Man ual pag e 14 2.2. STEP 2: Connect the Ethernet Cable 1. Connect the Ethernet cable to the Ethernet port on the back of the LaCie 2big Network 2 ( Fig. 04 ). 2. Connect the other end of the Ethernet cable into an available Ethernet “out” port on your rou[...]

  • Page 15

    L aC ie 2bi g N etw ork 2 • DE SIGN BY NEIL POUL T ON Con nec ting to a Netw ork Us er Man ual pag e 15 2.3. STEP 3: Connect using LaCie Network Assistant LaCie Network Assistant software detects all LaCie network-attached storage devices on your network and gives you easy ways to connect to or configure them. Once installed and running, Network[...]

  • Page 16

    L aC ie 2bi g N etw ork 2 • DE SIGN BY NEIL POUL T ON Con nec ting to a Netw ork Us er Man ual pag e 16 Connect to the LaCie 2big Network 2: 1. Launch LaCie Network Assistant and use it to open the Dash- board (administration page). Windows Users Select LaCie Network Assistant in Start/Programs. A Net- work Assistant icon will appear in the syste[...]

  • Page 17

    L aC ie 2bi g N etw ork 2 • DE SIGN BY NEIL POUL T ON Con nec ting to a Netw ork Us er Man ual pag e 17 2.4. STEP 4: Completing the Setup Wizard The first time you log in to the Dashboard, the Setup Wizard will load in you browser ( Fig. 13 ). The Setup Wizard consists of three sections to be filled out that will help you to configure your 2bi[...]

  • Page 18

    L aC ie 2bi g N etw ork 2 • DE SIGN BY NEIL POUL T ON Con nec ting to a Netw ork Us er Man ual pag e 18 2.5. P ower Button Functions The multi-function front LED/button allows you to activate/deacti- vate sleep mode and reset to default. ✦ Activate sleep mode: This mode can be triggered by either: a. If Deep Sleep Mode is enabled in Dashboard &[...]

  • Page 19

    L aC ie 2bi g N etw ork 2 • DE SIGN BY NEIL POUL T ON Con nec ting to a Netw ork Us er Man ual pag e 19 2.6. Assigning a Static IP Address Most networking routers are DHCP servers, meaning that the router will automatically assign the 2big Network 2 an IP address. If the network is not DHCP-managed, the 2big Network 2 will use APIPA to assign its[...]

  • Page 20

    L aC ie 2bi g N etw ork 2 • DE SIGN BY NEIL POUL T ON Acc ess ing & T ran sfe rrin g F iles Us er Man ual pag e 20 There are several ways to access and transfer files located on the 2big Network 2. Follow the links below for more details. 3.2. Accessing Shares Using LaCie Network Assistant 3.3. Accessing Shares Using File Browser 3.4. Access[...]

  • Page 21

    L aC ie 2bi g N etw ork 2 • DE SIGN BY NEIL POUL T ON Acc ess ing & T ran sfe rrin g F iles Us er Man ual pag e 21 3.2. Accessing Shares Using LaCie Network Assistant When your computer is connected to your local area network, LaCie Network Assistant will help you quickly connect to the shared folders ( Share , Public , any user share, and/or[...]

  • Page 22

    L aC ie 2bi g N etw ork 2 • DE SIGN BY NEIL POUL T ON Acc ess ing & T ran sfe rrin g F iles Us er Man ual pag e 22 3. You will be logged on as a guest and the share will open in a Finder window (Mac) or an Explorer window (PC). TECHNICAL NOTE: Mac users: If the share does not open in a Finder window, simply navigate in the Finder to Network &[...]

  • Page 23

    L aC ie 2bi g N etw ork 2 • DE SIGN BY NEIL POUL T ON Acc ess ing & T ran sfe rrin g F iles Us er Man ual pag e 23 3.2.1. Switching User By default, you will be logged in as a guest, and will not therefore have access to private shares. In order to access protected shares, you will have to change the login credentials using the LaCie Net- wor[...]

  • Page 24

    L aC ie 2bi g N etw ork 2 • DE SIGN BY NEIL POUL T ON Acc ess ing & T ran sfe rrin g F iles Us er Man ual pag e 24 3.2.2. Map Shares If you would like a shortcut to accessing 2big Network 2 shares, follow this procedure: TECHNICAL NOTE: Windows users: Once you log in to a private (password-protected) share, you must log out in order to access[...]

  • Page 25

    L aC ie 2bi g N etw ork 2 • DE SIGN BY NEIL POUL T ON Acc ess ing & T ran sfe rrin g F iles Us er Man ual pag e 25 3.3. Accessing Shares Using File Browser The Dashboard features an interactive file browser that allows you to manage and transfer files via HTTP protocol. Follow these steps to open the file browser: 1. Log in to the Dashboar[...]

  • Page 26

    L aC ie 2bi g N etw ork 2 • DE SIGN BY NEIL POUL T ON Acc ess ing & T ran sfe rrin g F iles Us er Man ual pag e 26 3.4. Accessing Shares via USB The 2big Network 2 can be connected to your network via Ethernet or directly to a computer via USB. This chapter explains how to con- nect your hard drive to a computer. For details on connecting to [...]

  • Page 27

    L aC ie 2bi g N etw ork 2 • DE SIGN BY NEIL POUL T ON Acc ess ing & T ran sfe rrin g F iles Us er Man ual pag e 27 3.4.1. STEP 1: Connecting the USB cable IMPORTANT INFO: You must allocate space to USBShare before connecting the drive to your computer. See 4.11. Dashboard: Drive Information . 1. Attach one end of the USB cable to an available[...]

  • Page 28

    L aC ie 2bi g N etw ork 2 • DE SIGN BY NEIL POUL T ON Acc ess ing & T ran sfe rrin g F iles Us er Man ual pag e 28 3.4.2. STEP 2: T urn On the Drive 1. Connect the power supply to a wall outlet and to the LaCie 2big Network 2 ( Fig. 28 ). 2. Turn on the drive by pressing the power button on the back of the drive ( Fig. 29 ) until the LED turn[...]

  • Page 29

    L aC ie 2bi g N etw ork 2 • DE SIGN BY NEIL POUL T ON Acc ess ing & T ran sfe rrin g F iles Us er Man ual pag e 29 3. 4.3 . Di sco n ne c ti n g th e U S B C on ne c ti o n External USB devices feature “plug & play” connectivity, which means that your drive can be connected and disconnected while the computer is running. To prevent fa[...]

  • Page 30

    L aC ie 2bi g N etw ork 2 • DE SIGN BY NEIL POUL T ON Acc ess ing & T ran sfe rrin g F iles Us er Man ual pag e 30 3.5. Accessing Shares through the Internet You can access your 2big Network 2 through the internet. For in- formation on establishing the connection, see 4.10. Dashboard: Network . Once connected, it is easiest to access your fi[...]

  • Page 31

    L aC ie 2bi g N etw ork 2 • DE SIGN BY NEIL POUL T ON Acc ess ing & T ran sfe rrin g F iles Us er Man ual pag e 31 3.6. Accessing Shares via FTP The FTP protocol is used to transfer files from one computer to an- other through a local network or over the internet. This protocol allows you to exchange files with your friends or relatives sec[...]

  • Page 32

    L aC ie 2bi g N etw ork 2 • DE SIGN BY NEIL POUL T ON Acc ess ing & T ran sfe rrin g F iles Us er Man ual pag e 32 3.7. Multimedia Server Once you have established the network connection between your computer and the 2big Network 2, you can configure your 2big Network 2 to act as a UPnP multimedia server. Follow these steps: 1. Make sure the[...]

  • Page 33

    L aC ie 2bi g N etw ork 2 • DE SIGN BY NEIL POUL T ON Acc ess ing & T ran sfe rrin g F iles Us er Man ual pag e 33 3.8. iT unes Music Server The 2big Network 2 can act as an iTunes Music server, streaming audio files located on unprotected shares to a computer on the net- work running iTunes. Once configured, a playlist bearing the ma- chin[...]

  • Page 34

    L aC ie 2bi g N etw ork 2 • DE SIGN BY NEIL POUL T ON Adm ini ster ing Y our L aCi e 2b ig Netw ork 2 Us er Man ual pag e 34 The LaCie 2big Network 2 features an easy-to-use browser-based tool for configuring the drive and administering users, called the Dashboard. Access the Dashboard by simply typing in your drive’s IP address or machine nam[...]

  • Page 35

    L aC ie 2bi g N etw ork 2 • DE SIGN BY NEIL POUL T ON Adm ini ster ing Y our L aCi e 2b ig Netw ork 2 Us er Man ual pag e 35 4.1. Dashboard: Accessing There are two ways to access the Dashboard, using the LaCie Net- work Assistant and using a browser. Use LaCie Network Assistant 1. Click on the LaCie Network Assistant icon in the system tray (Win[...]

  • Page 36

    L aC ie 2bi g N etw ork 2 • DE SIGN BY NEIL POUL T ON Adm ini ster ing Y our L aCi e 2b ig Netw ork 2 Us er Man ual pag e 36 4.2. Dashboard: W elcome P age The welcome page contains links to helpful documents from the LaCie Website ( Fig. 39 , a) and a table listing the different pages that make up the Dashboard ( Fig. 39 , b). You can also chang[...]

  • Page 37

    L aC ie 2bi g N etw ork 2 • DE SIGN BY NEIL POUL T ON Adm ini ster ing Y our L aCi e 2b ig Netw ork 2 Us er Man ual pag e 37 4.6. Dashboard: General Settings This page allows the administrator to modify some of your 2big Net- work 2’s general parameters. Machine Name: Modify the machine name. The machine name identifies your 2big Network 2 in [...]

  • Page 38

    L aC ie 2bi g N etw ork 2 • DE SIGN BY NEIL POUL T ON Adm ini ster ing Y our L aCi e 2b ig Netw ork 2 Us er Man ual pag e 38 ✦ UPnP: This feature allows your 2big Network 2 to act as a UPnP multimedia server. Files stored in shares where UPnP service is active will be available to play on UPnP-enabled players (such as cell phones, computers, an[...]

  • Page 39

    L aC ie 2bi g N etw ork 2 • DE SIGN BY NEIL POUL T ON Adm ini ster ing Y our L aCi e 2b ig Netw ork 2 Us er Man ual pag e 39 4.7. Dashboard: Users This page allows you to manage user accounts. See below to learn how to accomplish user management-related tasks ( Fig. 45 ). User data is organized in a table. ✦ An X in the Admin column indicates t[...]

  • Page 40

    L aC ie 2bi g N etw ork 2 • DE SIGN BY NEIL POUL T ON Adm ini ster ing Y our L aCi e 2b ig Netw ork 2 Us er Man ual pag e 40 4.7.2. Deleting a User 1. Click the gray “x” to the right of the user listing in the table. 2. In the confirmation box, click Delete ( Fig. 47 ). 4.7.3. Editing a User 1. Click on the text in any field in the user tab[...]

  • Page 41

    L aC ie 2bi g N etw ork 2 • DE SIGN BY NEIL POUL T ON Adm ini ster ing Y our L aCi e 2b ig Netw ork 2 Us er Man ual pag e 41 4.8. Dashboard: Groups This page allows the administrator to manage groups. Groups help to simplify users management and access to shares. They allow administrators to change access rights to entire groups rather than indiv[...]

  • Page 42

    L aC ie 2bi g N etw ork 2 • DE SIGN BY NEIL POUL T ON Adm ini ster ing Y our L aCi e 2b ig Netw ork 2 Us er Man ual pag e 42 4.8.3. Deleting a Group To delete a group, click the edit icon to the right of the group’s listing ( Fig. 51 ). In the window that opens, click Delete this group . Confirm deletion in the dialogue window ( Fig. 52 ). Not[...]

  • Page 43

    L aC ie 2bi g N etw ork 2 • DE SIGN BY NEIL POUL T ON Adm ini ster ing Y our L aCi e 2b ig Netw ork 2 Us er Man ual pag e 43 4.9. Dashboard: Shares Shares – network folders – comprise the storage capacity of the 2big Network 2. Out of the box, it has two shares, Share and Public , and USBShare is created automatically when storage is allocate[...]

  • Page 44

    L aC ie 2bi g N etw ork 2 • DE SIGN BY NEIL POUL T ON Adm ini ster ing Y our L aCi e 2b ig Netw ork 2 Us er Man ual pag e 44 4.9.4. Setting/Modifying Access Rights for Users/Groups To modify access rights to the share for users or groups, follow the instructions below (and refer to Fig. 57 ). ✦ Modify user access (to a private share): Click the[...]

  • Page 45

    L aC ie 2bi g N etw ork 2 • DE SIGN BY NEIL POUL T ON Adm ini ster ing Y our L aCi e 2b ig Netw ork 2 Us er Man ual pag e 45 4.10. Dashboard: Network This page allows you to modify your 2big Network 2’s network set- tings. Note that there are two tabs to the page, standard and ad- vanced. 4.10.1. Standard Settings Configure using DHCP or manua[...]

  • Page 46

    L aC ie 2bi g N etw ork 2 • DE SIGN BY NEIL POUL T ON Adm ini ster ing Y our L aCi e 2b ig Netw ork 2 Us er Man ual pag e 46 4.10.2. Advanced Settings Proxy Configuration: The 2big Network 2 can be configured to con- nect to a proxy server. Fill in the server URL, port, and optional authentication information and click Apply . SMTP Configurati[...]

  • Page 47

    L aC ie 2bi g N etw ork 2 • DE SIGN BY NEIL POUL T ON Adm ini ster ing Y our L aCi e 2b ig Netw ork 2 Us er Man ual pag e 47 4.11. Dashboard: Drive Information This page shows you information about disk usage and will allow you to reformat your drive. 4.11.1. Formatting Y our 2big Network 2 When you click the top Format button ( Fig. 62 , a), ALL[...]

  • Page 48

    L aC ie 2bi g N etw ork 2 • DE SIGN BY NEIL POUL T ON Adm ini ster ing Y our L aCi e 2b ig Netw ork 2 Us er Man ual pag e 48 4.11.2. Modifying the USB Share Capacity Under the heading USB Drive , click the number under the heading Capacity to modify the amount of capacity to be allocated for the USB access. You can modify this proportion from 0 G[...]

  • Page 49

    L aC ie 2bi g N etw ork 2 • DE SIGN BY NEIL POUL T ON Adm ini ster ing Y our L aCi e 2b ig Netw ork 2 Us er Man ual pag e 49 4.12. Dashboard: Eco Management Status light on: Uncheck this box to turn off the blue light. Note that this will not disable warning indicators. Eco Mode after: Set the duration of inactivity after which the drive will rev[...]

  • Page 50

    L aC ie 2bi g N etw ork 2 • DE SIGN BY NEIL POUL T ON Adm ini ster ing Y our L aCi e 2b ig Netw ork 2 Us er Man ual pag e 50 4.12.1. UPS Management The 2big Network 2 supports UPS (uninterrupted power supply) management. If you connect a supported UPS device to the 2big Network 2’s USB port, in the Dashboard you will see modifiable parameters.[...]

  • Page 51

    L aC ie 2bi g N etw ork 2 • DE SIGN BY NEIL POUL T ON Adm ini ster ing Y our L aCi e 2b ig Netw ork 2 Us er Man ual pag e 51 4.12.2. W ake on LAN You can use LaCie Network Assistant (LNA) to wake your 2big Net- work 2. First time you use WOL: 1. You’ll need your drive’s MAC address. Click the LNA icon in your system tray (Windows) or menu bar[...]

  • Page 52

    L aC ie 2bi g N etw ork 2 • DE SIGN BY NEIL POUL T ON Adm ini ster ing Y our L aCi e 2b ig Netw ork 2 Us er Man ual pag e 52 4.13. Dashboard: Support The support page will allow you to access the system log and set up email alerts. System log: Click the Clear button to purge the system log. Click the Download button to save the log to your comput[...]

  • Page 53

    L aC ie 2bi g N etw ork 2 • DE SIGN BY NEIL POUL T ON Adm ini ster ing Y our L aCi e 2b ig Netw ork 2 Us er Man ual pag e 53 4.13.1. Email Notification Events The following events will trigger an email notification if an email ad- dress has been provided in the User page: Event Identifier Description Recipient Capacity When the total avail- ab[...]

  • Page 54

    L aC ie 2bi g N etw ork 2 • DE SIGN BY NEIL POUL T ON Adm ini ster ing Y our L aCi e 2b ig Netw ork 2 Us er Man ual pag e 54 4.14. Dashboard: Download The 2big Network 2 Dashboard features a torrent server that will allow you to download torrent files ( Fig. 72 ). For more information on torrents, see: http://en.wikipedia.org/wiki/BitTorrent_pro[...]

  • Page 55

    L aC ie 2bi g N etw ork 2 • DE SIGN BY NEIL POUL T ON Adm ini ster ing Y our L aCi e 2b ig Netw ork 2 Us er Man ual pag e 55 4.15. Dashboard: Copy This page will allow administrators to set up backups ( Fig. 75 ). In order to use a share for a backup, the user initiating the backup must have Read/Write privileges for that share, or the share must[...]

  • Page 56

    L aC ie 2bi g N etw ork 2 • DE SIGN BY NEIL POUL T ON Adm ini ster ing Y our L aCi e 2b ig Netw ork 2 Us er Man ual pag e 56 4.16. Dashboard: External P orts This page provides you with information on devices connected to the 2big Network 2’s USB or eSATA expansion port. The 2big Network 2 features a printer server. To activate it, click the Ac[...]

  • Page 57

    L aC ie 2bi g N etw ork 2 • DE SIGN BY NEIL POUL T ON Adm ini ster ing Y our L aCi e 2b ig Netw ork 2 Us er Man ual pag e 57 4.16.1. Connecting an External Hard Drive You can connect an external USB or eSATA hard disk or USB key to back up the data on your LaCie 2big Network 2 or as a way to add storage capacity. Connected hard disks are accessed[...]

  • Page 58

    L aC ie 2bi g N etw ork 2 • DE SIGN BY NEIL POUL T ON Adm ini ster ing Y our L aCi e 2b ig Netw ork 2 Us er Man ual pag e 58 F ig. 80 F ig. 81 F ig. 82 4.17. Dashboard: RAID This page will allow you to monitor and change the RAID array ( Fig. 80 ). 4.17.1. Modify RAID Mode To modify the RAID mode, click the Change button. Then, choose which RAID [...]

  • Page 59

    L aC ie 2bi g N etw ork 2 • DE SIGN BY NEIL POUL T ON Adm ini ster ing Y our L aCi e 2b ig Netw ork 2 Us er Man ual pag e 59 F ig. 83 F ig. 84 RAID 0 A1 B1 C1 D1 E1 A2 B2 C2 D2 E2 Disk 1 Disk 2 RAID 1 A1 B1 C1 D1 E1 A1 B1 C1 D1 E1 Disk 1 Disk 2 4.17.2. About RAID Modes RAID0: RAID 0 (also called Spanning mode in some LaCie devices), is the fastes[...]

  • Page 60

    L aC ie 2bi g N etw ork 2 • DE SIGN BY NEIL POUL T ON Adm ini ster ing Y our L aCi e 2b ig Netw ork 2 Us er Man ual pag e 60 F ig. 85 F ig. 86 F ig. 87 4.17.3. Installing a New Disk To remove a disk: 1. The drive tray may be locked. To unlock it, use the drawer key to turn the lock until the slot is vertical ( Fig. 85 ). 2. Draw out the drive tra[...]

  • Page 61

    L aC ie 2bi g N etw ork 2 • DE SIGN BY NEIL POUL T ON Adm ini ster ing Y our L aCi e 2b ig Netw ork 2 Us er Man ual pag e 61 F ig. 88 F ig. 89 F ig. 90 4.18. Update P roduct Software LaCie may improve your network hard drive’s software or add new features over time. See below for updating information. Note that you can always restore your drive[...]

  • Page 62

    L aC ie 2bi g N etw ork 2 • DE SIGN BY NEIL POUL T ON Adm ini ster ing Y our L aCi e 2b ig Netw ork 2 Us er Man ual pag e 62 F ig. 91 F ig. 92 F ig. 93 4.18.2. Method 2: Update with LaCie Network Assistant Software This update procedure will not erase your configuration or files saved to the drive. Recommendations for Updating Using LaCie Netwo[...]

  • Page 63

    L aC ie 2bi g N etw ork 2 • DE SIGN BY NEIL POUL T ON Adm ini ster ing Y our L aCi e 2b ig Netw ork 2 Us er Man ual pag e 63 4.19. R eset to Factory If for any reason you wish to reset your d2 Network 2 to its out-of- the-box state, follow this procedure: CAUTION: Resetting the product will erase all Dashboard data such as users, groups, shares, [...]

  • Page 64

    L aC ie 2bi g N etw ork 2 • DE SIGN BY NEIL POUL T ON T ech nic al I nfo rma tion Us er Man ual pag e 64 5.1. Optimizing Data T ransfers Data transfers are the flow of data that accomplishes a task, usually related to moving data from storage to computer RAM, or between storage devices. With external drives, such as the 2big Network 2 connected [...]

  • Page 65

    L aC ie 2bi g N etw ork 2 • DE SIGN BY NEIL POUL T ON T roubl esh ooti ng Us er Man ual pag e 65 In the event that your LaCie 2big Network 2 is not working correctly, please take a look at the following Troubleshooting sections and at the FAQs published on our web site – www.lacie.com . One of these FAQs may provide an answer to your specific [...]

  • Page 66

    L aC ie 2bi g N etw ork 2 • DE SIGN BY NEIL POUL T ON T roubl esh ooti ng Us er Man ual pag e 66 6.3. T roubleshooting the Network Connection Problem Question Solution The USB drive/key or USB printer connected to the USB expansion port is not recog- nized. Is the drive connected to your computer via USB type B? Devices connected to the USB expan[...]

  • Page 67

    L aC ie 2bi g N etw ork 2 • DE SIGN BY NEIL POUL T ON T roubl esh ooti ng Us er Man ual pag e 67 The system doesn’t appear on the network. By default the LaCie 2big Network 2 is configured to retrieve its IP address from a DHCP server. If your network is managed by a DHCP server and you cannot access your LaCie 2big Network 2, try checking you[...]

  • Page 68

    L aC ie 2bi g N etw ork 2 • DE SIGN BY NEIL POUL T ON T roubl esh ooti ng Us er Man ual pag e 68 6.4. T roubleshooting the USB Connection 6.4.1. Mac Users Problem Question Solution The USB drive/key or USB printer connected to the USB expansion port is not recog- nized. Is the drive connected to your computer via USB? Devices connected to the exp[...]

  • Page 69

    L aC ie 2bi g N etw ork 2 • DE SIGN BY NEIL POUL T ON T roubl esh ooti ng Us er Man ual pag e 69 I cannot copy a file larger than 4 GB to the drive. Are you connected to the computer via USB? When you connect the 2big Network 2 to a computer via USB, the USB share of the drive that mounts on the computer is for- matted in MS-DOS (FAT32). This fo[...]

  • Page 70

    L aC ie 2bi g N etw ork 2 • DE SIGN BY NEIL POUL T ON T roubl esh ooti ng Us er Man ual pag e 70 The drive is not recognized by the computer. Does your computer’s operating system support the file system? Check your computer’s documentation and see section 6. Re- formatting the 2big Network 2. Is there an icon for the drive in My Com- puter?[...]

  • Page 71

    L aC ie 2bi g N etw ork 2 • DE SIGN BY NEIL POUL T ON T roubl esh ooti ng Us er Man ual pag e 71 The drive is making clicking noises. Is the sound “soft clicking” or “hard clicking”? Soft clicking can be the normal sound of the drive working. If the drive is functional, this is normal. Drives do not typically give an indication of any pro[...]

  • Page 72

    L aC ie 2bi g N etw ork 2 • DE SIGN BY NEIL POUL T ON Con tac ting Cu sto mer Sup port Us er Man ual pag e 72 Before Y ou Contact T echnical Support 1. Read the manuals and review section 6. Troubleshooting . 2. Try to isolate the problem. If possible, make the drive the only external device on the CPU, and make sure that all of the cables are co[...]

  • Page 73

    L aC ie 2bi g N etw ork 2 • DE SIGN BY NEIL POUL T ON Con tac ting Cu sto mer Sup port Us er Man ual pag e 73 7.1. LaCie T echnical Support Contacts LaCie Asia http://www.lacie.com/cn/contact/ LaCie Australia http://www.lacie.com/au/contact/ LaCie Belgium http://www.lacie.com/be/contact/ (Dutch) http://www.lacie.com/befr/contact/ (French) LaCie B[...]

  • Page 74

    L aC ie 2bi g N etw ork 2 • DE SIGN BY NEIL POUL T ON W arr ant y In for mati on Us er Man ual pag e 74 This Limited Warranty applies only to hardware products manufac- tured by or for LaCie that can be identified by the “LaCie” trademark, trade name, or logo affixed to them. The Limited Warranty does not apply to any non-LaCie hardware pro[...]