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LaCie 301519EK manual

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Table of contents for the manual

  • Page 1

    L aC ie Net wor k S pac e M AX • DE SIGN BY NEIL POUL T ON T abl e o f Co nte nts Us er Man ual pag e 1 T able of Contents 1. Introduction................................................................................................................. 5 1.1. Minimum System Requirements .............................................................[...]

  • Page 2

    L aC ie Net wor k S pac e M AX • DE SIGN BY NEIL POUL T ON T abl e o f Co nte nts Us er Man ual pag e 2 4.10. Dashboard: Eco Management ..................................................................................................... 44 4.10.1. Wake on LAN .......................................................................................[...]

  • Page 3

    L aC ie Net wor k S pac e M AX • DE SIGN BY NEIL POUL T ON F orewo rd Us er Man ual pag e 3 Copyrights Copyright © 2010 LaCie. All rights re- served. No part of this publication may be reproduced, stored in a retrieval sys- tem, or transmitted in any form or by any means, electronic, mechanical, photo- copying, recording or otherwise, without th[...]

  • Page 4

    L aC ie Net wor k S pac e M AX • DE SIGN BY NEIL POUL T ON F orewo rd Us er Man ual pag e 4 This symbol on the product or on its packaging indicates that this product must not be disposed of with your other household waste. Instead, it is your responsibility to dispose of your waste equipment by handing it over to a designed collection point for [...]

  • Page 5

    L aC ie Net wor k S pac e M AX • DE SIGN BY NEIL POUL T ON Int rod ucti on Us er Man ual pag e 5 1. Introduction Congratulations on your purchase of a LaCie Network Space MAX. This manual will guide you through the process of connecting your drive to your computer and will assist you in troubleshooting any issues that might arise. If you encounte[...]

  • Page 6

    L aC ie Net wor k S pac e M AX • DE SIGN BY NEIL POUL T ON Int rod ucti on Us er Man ual pag e 6 1.1. Minimum System R equirements ✦ Computer with a USB port or Ethernet network adapter ✦ Latest version of Windows® XP, Windows Vista®, Windows 7 / Mac® OS X 10.5, 10.6 / Linux 2.6 ✦ Minimum free disk space: 600MB recommended ✦ Ethernet s[...]

  • Page 7

    L aC ie Net wor k S pac e M AX • DE SIGN BY NEIL POUL T ON Int rod ucti on Us er Man ual pag e 7 1.2. Bo x Content 1. LaCie Network Space MAX 2. External power supply 3. Ethernet cable 4. USB 2.0 cable 5. Utilities CD-ROM with LaCie Network Assistant, LaCie backup software and the User Manual 6. Quick Install Guide IMPORTANT INFO: Please save you[...]

  • Page 8

    L aC ie Net wor k S pac e M AX • DE SIGN BY NEIL POUL T ON Int rod ucti on Us er Man ual pag e 8 1.3. Views of the Drive 1.3.1. Front View 1. USB Expansion and Backup Port: The USB port on the front of the LaCie Network Space MAX is used to connect another external USB hard drive, USB key, USB printer, digital camera, or any other USB mass storag[...]

  • Page 9

    L aC ie Net wor k S pac e M AX • DE SIGN BY NEIL POUL T ON Int rod ucti on Us er Man ual pag e 9 1.3.3. LED Behavior The front LED indicates drive status and activity ( Fig. 03 ). This section describes the behavior of the LED indicators. LED Behavior Indication Off Drive is turned off Blue: Fast blinking Drive is initializing Blue: Static Drive [...]

  • Page 10

    L aC ie Net wor k S pac e M AX • DE SIGN BY NEIL POUL T ON Con nec ting to a Netw ork Us er Man ual pag e 10 The Network Space MAX can be connected directly to a computer via USB or to your network via Ethernet. This chapter explains how to connect your hard drive to your network. For details on con- necting to a computer, refer to chapter 3.4. A[...]

  • Page 11

    L aC ie Net wor k S pac e M AX • DE SIGN BY NEIL POUL T ON Con nec ting to a Netw ork Us er Man ual pag e 11 2.1. STEP 1: Connect the P ower Supply 1. Connect the power supply to a wall outlet and to the LaCie Network Space MAX ( Fig. 04 ). Now move on to step 2, section 2.2. STEP 2: Connect the Ethernet Cable . CAUTION: Only use the AC adapter s[...]

  • Page 12

    L aC ie Net wor k S pac e M AX • DE SIGN BY NEIL POUL T ON Con nec ting to a Netw ork Us er Man ual pag e 12 2.2. STEP 2: Connect the Ethernet Cable 1. Connect the Ethernet cable to the Ethernet port on the back of the LaCie Network Space MAX ( Fig. 05 ). 2. Connect the other end of the Ethernet cable into an available Ethernet port on your route[...]

  • Page 13

    L aC ie Net wor k S pac e M AX • DE SIGN BY NEIL POUL T ON Con nec ting to a Netw ork Us er Man ual pag e 13 2.3. STEP 3: Connect using LaCie Network Assistant LaCie highly recommends that you install LaCie Network Assistant since it provides important information and offers easy features that will offer great help in the daily use of your LaCie [...]

  • Page 14

    L aC ie Net wor k S pac e M AX • DE SIGN BY NEIL POUL T ON Con nec ting to a Netw ork Us er Man ual pag e 14 Connect to the LaCie Network Space MAX: 1. Launch LaCie Network Assistant and use it to open the Dash- board (user interface). Windows Users Select LaCie Network Assistant in Start/Programs. A Net- work Assistant icon will appear in the sy[...]

  • Page 15

    L aC ie Net wor k S pac e M AX • DE SIGN BY NEIL POUL T ON Con nec ting to a Netw ork Us er Man ual pag e 15 2.4. STEP 4: Completing the Setup Wizard The first time you log in to the Dashboard, the Setup Wizard will load in you browser ( Fig. 14 ). The Setup Wizard consists of four sections to be filled out that will help you to configure your[...]

  • Page 16

    L aC ie Net wor k S pac e M AX • DE SIGN BY NEIL POUL T ON Con nec ting to a Netw ork Us er Man ual pag e 16 F ig. 15 F ig. 16 F ig. 17 2.5. Assign a Static IP Address Most networking routers are DHCP servers, meaning that the router will automatically assign the Network Space MAX an IP address. If the network is not DHCP-managed, the Network Spa[...]

  • Page 17

    L aC ie Net wor k S pac e M AX • DE SIGN BY NEIL POUL T ON Acc ess ing & T ran sfe rrin g F il es Us er Man ual pag e 17 There are several ways to access and transfer files located on the Network Space MAX. Follow the links below for more details. 3.2. Accessing Shares Using LaCie Network Assistant 3.2.1. Switching User 3.2.2. Map Shares Usi[...]

  • Page 18

    L aC ie Net wor k S pac e M AX • DE SIGN BY NEIL POUL T ON Acc ess ing & T ran sfe rrin g F il es Us er Man ual pag e 18 3.1. About Shares The LaCie Network Space MAX has three shares (similar to drive partitions or volumes) by default: OpenShare, MyShare, and USBShare (USBShare will be created automatically when you allocate space for USB ac[...]

  • Page 19

    L aC ie Net wor k S pac e M AX • DE SIGN BY NEIL POUL T ON Acc ess ing & T ran sfe rrin g F il es Us er Man ual pag e 19 3.2. Accessing Shares Using LaCie Network Assistant When your computer is connected to your local area network, LaCie Network Assistant will help you quickly connect to the shared fold- ers ( MyShare , OpenShare , any user [...]

  • Page 20

    L aC ie Net wor k S pac e M AX • DE SIGN BY NEIL POUL T ON Acc ess ing & T ran sfe rrin g F il es Us er Man ual pag e 20 3. You will be logged on as a guest and the share will open in a Finder window (Mac) or an Explorer window (PC). To access private shares using LaCie Network Assistant, see 3.2.1. Switch- ing User . 4. Transfer files norma[...]

  • Page 21

    L aC ie Net wor k S pac e M AX • DE SIGN BY NEIL POUL T ON Acc ess ing & T ran sfe rrin g F il es Us er Man ual pag e 21 3.2.1. Switching User By default, you will be logged in as a guest, and will not therefore have access to private shares. In order to access protected shares, you will have to change the login credentials using the LaCie Ne[...]

  • Page 22

    L aC ie Net wor k S pac e M AX • DE SIGN BY NEIL POUL T ON Acc ess ing & T ran sfe rrin g F il es Us er Man ual pag e 22 3.2.2. Map Shares Using LaCie Network Assistant LaCie Network Assistant can be configured to automatically mount shares on your computer, which allows you quick access without having to enter your username and password eac[...]

  • Page 23

    L aC ie Net wor k S pac e M AX • DE SIGN BY NEIL POUL T ON Acc ess ing & T ran sfe rrin g F il es Us er Man ual pag e 23 3.2.3. Map Shares Using the Operating System If you would like a shortcut to accessing Network Space MAX shares, follow this procedure: Windows XP, Vista, and Windows 7 Users 1. From an Explorer window in Windows XP, select[...]

  • Page 24

    L aC ie Net wor k S pac e M AX • DE SIGN BY NEIL POUL T ON Acc ess ing & T ran sfe rrin g F il es Us er Man ual pag e 24 3.3. Accessing Shares Using File Browser (Dashboard) The Dashboard features an interactive file browser that allows you to manage and transfer files via HTTP protocol. Follow these steps to open File Browser: 1. Log in to[...]

  • Page 25

    L aC ie Net wor k S pac e M AX • DE SIGN BY NEIL POUL T ON Acc ess ing & T ran sfe rrin g F il es Us er Man ual pag e 25 3.4. Accessing USBShare via USB The Network Space MAX can be connected to your network via Eth- ernet or directly to a computer via USB. This chapter explains how to connect your hard drive to a computer. For details on con[...]

  • Page 26

    L aC ie Net wor k S pac e M AX • DE SIGN BY NEIL POUL T ON Acc ess ing & T ran sfe rrin g F il es Us er Man ual pag e 26 3.4.1. STEP 1: T urn On the Drive IMPORTANT INFO: You must allocate space to USBShare before connecting the drive to your computer. See 4.9. Dashboard: Drive Information . 1. Connect the power supply to a wall outlet and to[...]

  • Page 27

    L aC ie Net wor k S pac e M AX • DE SIGN BY NEIL POUL T ON Acc ess ing & T ran sfe rrin g F il es Us er Man ual pag e 27 3.4.2. STEP 2: Connecting the USB cable 1. Attach one end of the USB cable to an available USB 2.0 port on your computer ( Fig. 33 ). 2. Connect the other end of the USB cable to the USB port (type B; see Fig. 33 ) on the b[...]

  • Page 28

    L aC ie Net wor k S pac e M AX • DE SIGN BY NEIL POUL T ON Acc ess ing & T ran sfe rrin g F il es Us er Man ual pag e 28 3. 4 .3 . Di s co n ne c ti ng th e U S B Co n ne c ti o n External USB devices feature “plug & play” connectivity, which means that your drive can be connected and disconnected while the computer is running. To pre[...]

  • Page 29

    L aC ie Net wor k S pac e M AX • DE SIGN BY NEIL POUL T ON Acc ess ing & T ran sfe rrin g F il es Us er Man ual pag e 29 3.5. R emote Access You can access your Network Space MAX when you are away from home. You can download or upload files from any computer con- nected to the Internet, or manage your Network Space MAX. LaCie has created a s[...]

  • Page 30

    L aC ie Net wor k S pac e M AX • DE SIGN BY NEIL POUL T ON Acc ess ing & T ran sfe rrin g F il es Us er Man ual pag e 30 3.6. Accessing Shares via FTP The FTP protocol is used to transfer files from one computer to an- other through a local network or over the internet. This protocol allows you to exchange files with your friends or relativ[...]

  • Page 31

    L aC ie Net wor k S pac e M AX • DE SIGN BY NEIL POUL T ON Acc ess ing & T ran sfe rrin g F il es Us er Man ual pag e 31 3.7. Multimedia Server Once you have established the network connection between your computer and the Network Space MAX, you can configure your Net- work Space MAX to share files (stored on OpenShare only) to UPnP/ DLNA d[...]

  • Page 32

    L aC ie Net wor k S pac e M AX • DE SIGN BY NEIL POUL T ON Acc ess ing & T ran sfe rrin g F il es Us er Man ual pag e 32 3.7.1. Multimedia Server: iT unes The Network Space MAX can act as an iTunes Music server, stream- ing audio files (stored on OpenShare only) to a computer on the network running iTunes. Once configured, a playlist bearin[...]

  • Page 33

    L aC ie Net wor k S pac e M AX • DE SIGN BY NEIL POUL T ON Acc ess ing & T ran sfe rrin g F il es Us er Man ual pag e 33 3.7.2. Multimedia Server: Windows Media Player Once configured, Windows Media Player (WMP) can play files lo - cated on the Network Space MAX through the network connection. Follow these steps: 1. Make sure the Network Sp[...]

  • Page 34

    L aC ie Net wor k S pac e M AX • DE SIGN BY NEIL POUL T ON Acc ess ing & T ran sfe rrin g F il es Us er Man ual pag e 34 4. Administering Y our LaCie Network Space MAX The LaCie Network Space MAX features an easy-to-use browser- based tool for configuring the drive and administering users, called the Dashboard. Access the Dashboard by simply[...]

  • Page 35

    L aC ie Net wor k S pac e M AX • DE SIGN BY NEIL POUL T ON Adm ini ster ing Y our L aCi e Ne two rk S pac e MA X Us er Man ual pag e 35 4.1. Dashboard: Accessing There are two ways to access the Dashboard, using the LaCie Net- work Assistant and using a browser. Use LaCie Network Assistant 1. Click on the LaCie Network Assistant icon in the syste[...]

  • Page 36

    L aC ie Net wor k S pac e M AX • DE SIGN BY NEIL POUL T ON Adm ini ster ing Y our L aCi e Ne two rk S pac e MA X Us er Man ual pag e 36 4.2. Dashboard: W elcome P age The welcome page contains links to helpful documents from the LaCie Website ( Fig. 50 , a) and a table listing the different options that make up the Dashboard ( Fig. 50 , b). If yo[...]

  • Page 37

    L aC ie Net wor k S pac e M AX • DE SIGN BY NEIL POUL T ON Adm ini ster ing Y our L aCi e Ne two rk S pac e MA X Us er Man ual pag e 37 4.6. Dashboard: General Settings This page allows the administrator to modify some of your Network Space MAX’s general parameters. Machine Name: Modify the machine name. The machine name identifies your Networ[...]

  • Page 38

    L aC ie Net wor k S pac e M AX • DE SIGN BY NEIL POUL T ON Adm ini ster ing Y our L aCi e Ne two rk S pac e MA X Us er Man ual pag e 38 4.7. Dashboard: Users This page allows you to manage user accounts. See below to learn how to accomplish user management-related tasks ( Fig. 54 ). Note that this product does not feature group management, or the[...]

  • Page 39

    L aC ie Net wor k S pac e M AX • DE SIGN BY NEIL POUL T ON Adm ini ster ing Y our L aCi e Ne two rk S pac e MA X Us er Man ual pag e 39 4.7.2. Deleting a User Deleting a user will also remove the associated share, the files it contains, and related backup jobs. Note that you cannot delete OpenShare. 1. Click the gray “x” to the right of the [...]

  • Page 40

    L aC ie Net wor k S pac e M AX • DE SIGN BY NEIL POUL T ON Adm ini ster ing Y our L aCi e Ne two rk S pac e MA X Us er Man ual pag e 40 4.8. Dashboard: Network This page allows you to modify your Network Space MAX’s network settings. Note that there are two tabs to the page, standard and advanced. 4.8.1. Standard Settings Configure using DHCP [...]

  • Page 41

    L aC ie Net wor k S pac e M AX • DE SIGN BY NEIL POUL T ON Adm ini ster ing Y our L aCi e Ne two rk S pac e MA X Us er Man ual pag e 41 4.8.2. Advanced Settings Proxy Configuration: The Network Space MAX can be configured to connect to a proxy server. Fill in the server URL, port, and optional authentication information and click Apply . SMTP C[...]

  • Page 42

    L aC ie Net wor k S pac e M AX • DE SIGN BY NEIL POUL T ON Adm ini ster ing Y our L aCi e Ne two rk S pac e MA X Us er Man ual pag e 42 4.9. Dashboard: Drive Information This page shows you information about disk usage and will allow you to reformat your drive. 4.9.1. Formatting Y our Network Space MAX When you click the top Format button ( Fig. [...]

  • Page 43

    L aC ie Net wor k S pac e M AX • DE SIGN BY NEIL POUL T ON Adm ini ster ing Y our L aCi e Ne two rk S pac e MA X Us er Man ual pag e 43 4.9.2. Modifying USBShare Capacity Under the heading USB Drive , click the number under the heading Capacity to modify the amount of capacity to be allocated for the USB access. You can modify this proportion fro[...]

  • Page 44

    L aC ie Net wor k S pac e M AX • DE SIGN BY NEIL POUL T ON Adm ini ster ing Y our L aCi e Ne two rk S pac e MA X Us er Man ual pag e 44 4.10. Dashboard: Eco Management Status light on: Uncheck this box to turn off the front LED. Note that this will not disable warning indicators. For more details on LED behavior, refer to section 1.3.3. LED Behav[...]

  • Page 45

    L aC ie Net wor k S pac e M AX • DE SIGN BY NEIL POUL T ON Adm ini ster ing Y our L aCi e Ne two rk S pac e MA X Us er Man ual pag e 45 4.10.1. W ake on LAN You can use LaCie Network Assistant to wake your Network Space MAX. First time you use Wake on LAN: 1. You’ll need your drive’s MAC address. Click the LaCie Network Assistant icon in your[...]

  • Page 46

    L aC ie Net wor k S pac e M AX • DE SIGN BY NEIL POUL T ON Adm ini ster ing Y our L aCi e Ne two rk S pac e MA X Us er Man ual pag e 46 4.11. Dashboard: Support The support page will allow you to access the system log and set up email alerts. System log: Click the Clear button to purge the system log. Click the Download button to save the log to [...]

  • Page 47

    L aC ie Net wor k S pac e M AX • DE SIGN BY NEIL POUL T ON Adm ini ster ing Y our L aCi e Ne two rk S pac e MA X Us er Man ual pag e 47 4.11.1. Email Notification Events The following events will trigger an email notification if an email ad- dress has been provided in the User page: Event Identifier Description Recipient Capacity When the tota[...]

  • Page 48

    L aC ie Net wor k S pac e M AX • DE SIGN BY NEIL POUL T ON Adm ini ster ing Y our L aCi e Ne two rk S pac e MA X Us er Man ual pag e 48 4.12. Dashboard: Download The Network Space MAX Dashboard features a torrent server that will allow you to download torrent files ( Fig. 72 ). For more informa- tion on torrents, see: http://en.wikipedia.org/wik[...]

  • Page 49

    L aC ie Net wor k S pac e M AX • DE SIGN BY NEIL POUL T ON Adm ini ster ing Y our L aCi e Ne two rk S pac e MA X Us er Man ual pag e 49 4.13. Dashboard: Copy This page will allow administrators and users to set up backups ( Fig. 75 ). 4.13.1. Creating a Backup Job 1. Click the green plus sign to the right of the page title (“Jobs List”) ( Fig[...]

  • Page 50

    L aC ie Net wor k S pac e M AX • DE SIGN BY NEIL POUL T ON Adm ini ster ing Y our L aCi e Ne two rk S pac e MA X Us er Man ual pag e 50 4.14. Dashboard: F ront USB P ort This page provides you with information on devices connected to the Network Space MAX’s USB expansion port. Note that the front USB port is not active when the Network Space MA[...]

  • Page 51

    L aC ie Net wor k S pac e M AX • DE SIGN BY NEIL POUL T ON Adm ini ster ing Y our L aCi e Ne two rk S pac e MA X Us er Man ual pag e 51 4.14.1. Connecting an External Hard Disk You can connect an external USB hard disk or USB key to back up the data on your LaCie Network Space MAX or as a way to add storage capacity. Connected hard disks are acce[...]

  • Page 52

    L aC ie Net wor k S pac e M AX • DE SIGN BY NEIL POUL T ON Adm ini ster ing Y our L aCi e Ne two rk S pac e MA X Us er Man ual pag e 52 4.15. Dashboard: RAID Management This page will allow you to monitor and change the RAID array ( Fig. 82 ). 4.15.1. About RAID Modes RAID0: RAID 0, is the fastest RAID mode. In a RAID 0 array, the available capac[...]

  • Page 53

    L aC ie Net wor k S pac e M AX • DE SIGN BY NEIL POUL T ON Adm ini ster ing Y our L aCi e Ne two rk S pac e MA X Us er Man ual pag e 53 4.15.2. Modify RAID Mode CAUTION : Changing the RAID mode destroys all data stored on the Network Space MAX. If you have saved data on the drives, back up data before following these steps. The Network Space MAX [...]

  • Page 54

    L aC ie Net wor k S pac e M AX • DE SIGN BY NEIL POUL T ON Adm ini ster ing Y our L aCi e Ne two rk S pac e MA X Us er Man ual pag e 54 4.15.3. Failed Disks Disk failure will be indicated both by a static red front LED ( Fig. 87 ) and on the Dashboard > RAID page. Failed Disk in a RAID 0 array: The array is broken and all data has been lost ( [...]

  • Page 55

    L aC ie Net wor k S pac e M AX • DE SIGN BY NEIL POUL T ON Adm ini ster ing Y our L aCi e Ne two rk S pac e MA X Us er Man ual pag e 55 4.15.4. Installing a New Disk IMPORTANT INFO: In the event that an individual hard disk fails in the Network Space MAX, please contact your LaCie reseller or LaCie Customer Support before replacing the drive to e[...]

  • Page 56

    L aC ie Net wor k S pac e M AX • DE SIGN BY NEIL POUL T ON Adm ini ster ing Y our L aCi e Ne two rk S pac e MA X Us er Man ual pag e 56 To install a disk: Replacing a drive involves two main steps, installing the new drive and initializing the new disk on the Dashboard > RAID page (see below). IMPORTANT INFO: It is strongly advised to replace [...]

  • Page 57

    L aC ie Net wor k S pac e M AX • DE SIGN BY NEIL POUL T ON Adm ini ster ing Y our L aCi e Ne two rk S pac e MA X Us er Man ual pag e 57 4.16. Update P roduct Software LaCie may improve your network hard drive’s software or add new features over time. See below for updating information. To find the latest version of Network Space MAX software, [...]

  • Page 58

    L aC ie Net wor k S pac e M AX • DE SIGN BY NEIL POUL T ON Adm ini ster ing Y our L aCi e Ne two rk S pac e MA X Us er Man ual pag e 58 4.16.2. Method 2: Update with LaCie Network Assistant Software This update procedure will not erase your configuration or files saved to the drive. Recommendations for Updating Using LaCie Network Assistant ✦[...]

  • Page 59

    L aC ie Net wor k S pac e M AX • DE SIGN BY NEIL POUL T ON Adm ini ster ing Y our L aCi e Ne two rk S pac e MA X Us er Man ual pag e 59 4.17. R eset to Factory CAUTION: Resetting the product will erase all Dashboard data such as users, groups, shares, and settings. If for any reason you wish to reset your hard drive to its out-of-the- box state, [...]

  • Page 60

    L aC ie Net wor k S pac e M AX • DE SIGN BY NEIL POUL T ON T roubl esh ooti ng Us er Man ual pag e 60 In the event that your LaCie Network Space MAX is not working cor- rectly, please first check the manual and the following troubleshoot- ing topics . Note that a reset to factory settings will solve most user problems (see 4.17. Reset to Factory[...]

  • Page 61

    L aC ie Net wor k S pac e M AX • DE SIGN BY NEIL POUL T ON T roubl esh ooti ng Us er Man ual pag e 61 5.4. T roubleshooting the Network Connection Problem Question Solution The USB drive/key or USB printer connected to the USB expansion port is not recog- nized. Is the Network Space MAX connected to your computer via USB? Devices connected to the[...]

  • Page 62

    L aC ie Net wor k S pac e M AX • DE SIGN BY NEIL POUL T ON T roubl esh ooti ng Us er Man ual pag e 62 The Network Space MAX doesn’t appear on the network. By default the LaCie Network Space MAX is configured to retrieve its IP address from a DHCP server. If your network is managed by a DHCP server and you cannot access your LaCie Network Space[...]

  • Page 63

    L aC ie Net wor k S pac e M AX • DE SIGN BY NEIL POUL T ON T roubl esh ooti ng Us er Man ual pag e 63 5.5. T roubleshooting the USB Connection 5.5.1. Mac Users Problem Question Solution The USB drive/key or USB printer connected to the USB expansion port is not recog- nized. Is the Network Space MAX connected to your computer via USB? Devices con[...]

  • Page 64

    L aC ie Net wor k S pac e M AX • DE SIGN BY NEIL POUL T ON T roubl esh ooti ng Us er Man ual pag e 64 Problem Question Solution I cannot copy a file larger than 4 GB to the drive. Are you connected to the computer via USB? When you connect the Network Space MAX to a computer via USB, the USB share of the drive that mounts on the computer is form[...]

  • Page 65

    L aC ie Net wor k S pac e M AX • DE SIGN BY NEIL POUL T ON T roubl esh ooti ng Us er Man ual pag e 65 5.5.2. Windows Users Problem Question Solution The USB drive/key or USB printer connected to the USB expansion port is not recog- nized. Is the Network Space MAX connected to your computer via USB? Devices connected to the USB expansion port (har[...]

  • Page 66

    L aC ie Net wor k S pac e M AX • DE SIGN BY NEIL POUL T ON T roubl esh ooti ng Us er Man ual pag e 66 Problem Question Solution I cannot copy a file larger than 4 GB to the drive. Is the drive connected to a standard USB port on your computer? If your drive is connected to a standard USB port, this is normal. A Hi-Speed USB 2.0 device can only o[...]

  • Page 67

    L aC ie Net wor k S pac e M AX • DE SIGN BY NEIL POUL T ON T roubl esh ooti ng Us er Man ual pag e 67 5.6. T roubleshooting the Multimedia Server 5.6.1. Windows Media Player Problem Question Solution I can’t configure WMP to find files on the Network Space MAX. Is the Network Space MAX connected to your computer directly via USB? Only USBSha[...]

  • Page 68

    L aC ie Net wor k S pac e M AX • DE SIGN BY NEIL POUL T ON Con tac ting Cu sto mer Sup port Us er Man ual pag e 68 Before Y ou Contact T echnical Support 1. Read the manuals and review section 5. Troubleshooting . 2. Try to isolate the problem. If possible, make the drive the only external device on the CPU, and make sure that all of the cables a[...]

  • Page 69

    L aC ie Net wor k S pac e M AX • DE SIGN BY NEIL POUL T ON Con tac ting Cu sto mer Sup port Us er Man ual pag e 69 6.1. LaCie T echnical Support Contacts LaCie Asia http://www.lacie.com/cn/contact/ LaCie Australia http://www.lacie.com/au/contact/ LaCie Belgium http://www.lacie.com/be/contact/ (Dutch) http://www.lacie.com/befr/contact/ (French) La[...]

  • Page 70

    L aC ie Net wor k S pac e M AX • DE SIGN BY NEIL POUL T ON W arr ant y In for mati on Us er Man ual pag e 70 This Limited Warranty applies only to hardware products manufac- tured by or for LaCie that can be identified by the “LaCie” trademark, trade name, or logo affixed to them. The Limited Warranty does not apply to any non-LaCie hardwar[...]