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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of LaCie HD Connect, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
What is an instruction?
The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of LaCie HD Connect one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.
Unfortunately, only a few customers devote their time to read an instruction of LaCie HD Connect. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
What should a perfect user manual contain?
First and foremost, an user manual of LaCie HD Connect should contain:
- informations concerning technical data of LaCie HD Connect
- name of the manufacturer and a year of construction of the LaCie HD Connect item
- rules of operation, control and maintenance of the LaCie HD Connect item
- safety signs and mark certificates which confirm compatibility with appropriate standards
Why don't we read the manuals?
Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of LaCie HD Connect alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of LaCie HD Connect, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the LaCie service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of LaCie HD Connect.
Why one should read the manuals?
It is mostly in the manuals where we will find the details concerning construction and possibility of the LaCie HD Connect item, and its use of respective accessory, as well as information concerning all the functions and facilities.
After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.
Table of contents for the manual
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Page 1
LaCinema HD Connect T able of Contents User Manual page 1 T able of Contents 1. Introduction ................................................................................................................. 7 1.1. Minimum System Requirements ........................................................................................................ 8 1[...]
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Page 2
LaCinema HD Connect T able of Contents User Manual page 2 6.2.1. Packet Video TwonkyVision ................................................................................................ 40 6.2.2. Windows Media Player (WMP) ........................................................................................... 41 6.2.3. Shared folders on your [...]
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Page 3
LaCinema HD Connect T able of Contents User Manual page 3 10. Troubleshooting ........................................................................................................ 69 10.1. Troubleshooting the Television/Stereo Connection ........................................................................ 70 10.2. USB Hard Drive Connection .[...]
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Page 4
LaCinema HD Connect F oreword User Manual page 4 Copyrights Copyright © 2011 LaCie. All rights re - served. No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, re - cording or otherwise, without the prior writ - ten consent of LaCie. Trademar[...]
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Page 5
LaCinema HD Connect F oreword User Manual page 5 This symbol on the product or on its packaging indicates that this product must not be disposed of with your other household waste. Instead, it is your responsibility to dispose of your waste equipment by handing it over to a designed collection point for the recycling of waste electrical and electro[...]
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Page 6
LaCinema HD Connect F oreword User Manual page 6 Operating Environment T emperatures ■ Do not expose the LaCinema HD Connect to temperatures out - side the range of 5° C to 30° C (41° F to 86° F). As high end audio/video appliance, the LaCinema HD Connect has been designed with an efficient ventilation system. Allow 5 cm of clear - ance for [...]
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Page 7
LaCinema HD Connect Introduction User Manual page 7 1. Introduction Congratulations on the purchase of your new LaCinema HD Con - nect! The LaCinema HD Connect plugs directly into a wide array of audio/visual equipment for instant playback of stored home mov - ies, music or photos. And with high-quality video and quality audio, there’s no comprom[...]
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Page 8
LaCinema HD Connect Introduction User Manual page 8 1.1. Minimum System R equirements 1.1.1. Windows Users ■ 500MHz Intel Pentium II processor or later ■ Windows XP, Vista, or Windows 7 ■ 256MB RAM ■ USB interface port ■ Internet connection (for downloading updates) 1.1.2. Mac Users ■ G5 or later, or Intel Core Duo ■ Mac OS X 10.4.9 ?[...]
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Page 9
LaCinema HD Connect Introduction User Manual page 9 Video Codecs ■ MPEG-1 ■ MPEG-2 / HD ■ MPEG4 ■ DivX / HD ■ Xvid ■ H.264 HD ■ WMV9 HD ■ VC-1 Video File T ypes (Containers) ■ AVI ■ MP4 ■ MKV ■ WMV ■ DivX ■ DAT ■ MOV ■ MPEG ■ VOB ■ ASF ■ TS ■ TP ■ TRP ■ M2TS ■ DVR-MS ■ ISO* ■ Video_TS* External Hard[...]
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Page 10
LaCinema HD Connect Introduction User Manual page 10 1.3. Bo x Content 1. LaCinema HD Connect 2. Remote control 3. 2 x AAA batteries 4. Video composite + stereo cable 5. Ethernet cable 6. External power supply 7. Quick Install Guide 8. Utilities CD-ROM (includes User Manual and Packet Video TwonkyMedia Server software for Mac and PC) IMPORTANT INFO[...]
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Page 11
LaCinema HD Connect Introduction User Manual page 11 1.5. Views of the LaCinema HD Connect 1.5.1. Front View 1. Infrared receiver – Receives the infrared signal from the remote control. Make sure the receiver is not obstructed. Stand-by button – By default, pushing this button puts the drive into stand-by mode or wakes it from standby (this beh[...]
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Page 12
LaCinema HD Connect Introduction User Manual page 12 1.6. Cables and Connectors 1.6.1. A/V (Audio/Video) Cables These cables provide the audio and video signals to your stereo and TV. The LaCinema HD Connect supports the following standards: 1. Composite video + stereo audio – This is the most standard video connection (yellow) as well as left (w[...]
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Page 13
LaCinema HD Connect Introduction User Manual page 13 1.7. P ower Management LaCinema Mini HD Connect will start as soon as the power supply is connected. P ower modes By default, the LaCinema HD Connect is set to Instant ON mode, which means that when you press the power button on the remote control ( Fig. 08 ) or the standby button on the front of[...]
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Page 14
LaCinema HD Connect Using the Remote Control User Manual page 14 2. Using the Remote Control Some of the buttons of the remote control have different functions or no function at all depending on the type of file you are viewing. This chapter discusses the button functions for each type of file (movies, photos and music) and battery installation. [...]
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Page 15
LaCinema HD Connect Using the Remote Control User Manual page 15 2.2. R emote Control Key Inde x The LaCinema HD Connect’s remote control allows you to control the LaCinema HD Connect while its connected to your TV or home theatre center. Button 1. Infrared emitter 2. Stand-by 3. Previous track 4. Next track 5. Back (previous screen) 6. Select 7.[...]
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Page 16
LaCinema HD Connect Using the Remote Control User Manual page 16 2.2.1. Important Button Details 1. OK: This button allows you to confirm a selection. 2. Return: Press this button to return to the previous menu. 3. Settings button: This button is used to display the available settings or actions in the different media spaces. During playback, pres[...]
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Page 17
LaCinema HD Connect Setting Up: Connecting to TV User Manual page 17 3. Setting Up: Connecting to TV & Network This chapter explains how to connect your LaCinema HD Connect to your television and network. If you would also like to connect a USB hard drive in order to play its files on the TV, see section 4. Setting Up: Connecting USB Hard Driv[...]
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Page 18
LaCinema HD Connect Setting Up: Connecting to TV User Manual page 18 3.1.1. HDMI (High-Definition) Connection 1. Connect an HDMI cable (not included) to your television’s HDMI port and to the corresponding port on the LaCinema HD Connect ( Fig. 15 ). 2. Move on to the next step, 3.2. STEP 2: Connect to the Network . 3.1.2. Composite Video & [...]
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Page 19
LaCinema HD Connect Setting Up: Connecting to TV User Manual page 19 3.1.3. Optical Audio (S/PDIF) Connection In each of the above connection methods, it is possible to connect the LaCinema HD Connect to home theater systems by plugging the S/PDIF cable (not included) into your digital amplifier via the LaCin - ema HD Connect’s digital optical a[...]
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Page 20
LaCinema HD Connect Setting Up: Connecting to TV User Manual page 20 3.2. STEP 2: Connect to the Network Ethernet Connection 1. Connect the Ethernet cable to the Ethernet port on the back of the LaCinema HD Connect ( Fig. 20 ). 2. Connect the other end of the Ethernet cable into an avail - able Ethernet LAN (local area network) port on your router [...]
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Page 21
LaCinema HD Connect Setting Up: Connecting to TV User Manual page 21 3.3. STEP 3: Connect the P ower Supply IMPORTANT INFO: If your power supply cable is already con - nected, turn on your TV and then skip to 3.4. STEP 4: Complete the Installation Wizard . 1. Plug one end of the power adapter cord into the back of LaCin - ema HD Connect and the oth[...]
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Page 22
LaCinema HD Connect Setting Up: Connecting to TV User Manual page 22 3.4. STEP 4: Complete the Installation Wizard The first time you turn on the LaCinema HD Connect, a wizard ap - pears to help you configure your settings. The wizard appears only the first time you turn on the LaCinema HD Connect unless you have reset drive. 1. Make sure the La[...]
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Page 23
LaCinema HD Connect Setting Up: Connecting to TV User Manual page 23 6. Select the type of network connection (Wireless or Ethernet) and click Next , or click Skip ( Fig. 27 ). IMPORTANT INFO: Make sure you have connected either the Ethernet cable or a WiFi dongle (sold separately) as described in section 3.2. STEP 2: Connect to the Network . 7. Se[...]
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Page 24
LaCinema HD Connect Setting Up: T ransferring Files User Manual page 24 4. Setting Up: Connecting USB Hard Drive The LaCinema HD Connect can play files located either on net - work sources (computers, network-attached storage, DLNA/UPnP devices, etc.), or it can play files located on attached external USB hard drive. This chapter will explain how[...]
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Page 25
LaCinema HD Connect Setting Up: T ransferring Files User Manual page 25 4.2. STEP 1: Connect Hard Drive to Computer 1. Connect the hard drive’s power cable (if it has one). 2. Connect the hard drive’s USB cable to the drive and to your computer ( Fig. 31 ). If you’re using a USB flash drive, connect it directly to your computer’s USB port.[...]
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Page 26
LaCinema HD Connect Setting Up: T ransferring Files User Manual page 26 4.4. STEP 3: Safely Disconnect Hard Drive from Computer USB external devices feature “plug & play” connectivity, which means that your drive can be connected and disconnected while the computer is running. To prevent failures, however, it is impor - tant to follow these[...]
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Page 27
LaCinema HD Connect Setting Up: T ransferring Files User Manual page 27 4.5. STEP 4: Connect Hard Drive to LaCinema HD Connect Once you loaded multimedia files onto your external hard drive and disconnected it from your computer, you are ready to connect it to the LaCinema HD Connect. If you haven’t already connect the LaCinema HD Connect to you[...]
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Page 28
LaCinema HD Connect Playing Multimedia Files User Manual page 28 5. Playing Multimedia Files This chapter explains how to use the interface and to play files lo - cated either on an attached USB hard drive or network source. To access your files, use the remote control to browse through the different media spaces – Movie , Photo , Music , or Ne[...]
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Page 29
LaCinema HD Connect Playing Multimedia Files User Manual page 29 5.1. Movie Space Navigate to the Movies Space using the Left and Right but - tons. Then use the Up and Down buttons to browse within the Movie Space ( Fig. 42 ). The Movie Space will display all of the supported video files that are accessible to the LaCinema HD Connect. Only files [...]
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Page 30
LaCinema HD Connect Playing Multimedia Files User Manual page 30 5.1.1. Movie Space Options While a movie is playing, you can adjust several playback pa- rameters. Press the Setup button to display or exit the on-screen menu, and use the Left and Right buttons to navigate to a setting and to enter the setting menu (see Fig. 43 for reference). Once [...]
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Page 31
LaCinema HD Connect Playing Multimedia Files User Manual page 31 6. Change play mode: By pressing the Setup button you can adjust the play mode as follows: a. Normal ( Fig. 47 ) b. Repeat one: The currently playing file will repeat continuously ( Fig. 48 ) c. Repeat all: All files in the current folder will play in succession repeatedly ( Fig. 49[...]
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Page 32
LaCinema HD Connect Playing Multimedia Files User Manual page 32 5.2. Photos Space Navigate to the Photo Space using the Left and Right but - tons. Then use the Up and Down buttons to browse within the Photo Space ( Fig. 50 ). The Photo Space will display all of the supported video files that are accessible to the LaCinema HD Connect. Only files [...]
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Page 33
LaCinema HD Connect Playing Multimedia Files User Manual page 33 5.2.1. Photo Space Options While a photo is being displayed, you can adjust several playback pa rameters. Press the Setup button to display or exit the on- screen menu, and use the Left and Right buttons to navigate to a setting and to adjust (see Fig. 51 for reference). Once you’ve[...]
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Page 34
LaCinema HD Connect Playing Multimedia Files User Manual page 34 5.3. Music Space Navigate to the Music Space using the Left and Right but - tons. Then use the Up and Down buttons to browse within the Music Space ( Fig. 54 ). The Music Space will display all of the supported video files that are accessible to the LaCinema HD Connect. Only files r[...]
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Page 35
LaCinema HD Connect Playing Multimedia Files User Manual page 35 ■ Now playing: If a music file is playing, this icon will be present ( Fig. 55 ) . Clicking the button will take you to the Now Play - ing window. Click the button to stop music playback. To load a music file, select the file you wish to display and press the button. NOTE: It is [...]
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Page 36
LaCinema HD Connect Playing Multimedia Files User Manual page 36 5.3.1. Music Space Options During playback, you can adjust several pa rameters ( Fig. 57 ). Press the Setup button to display or exit the on-screen menu and configure the following settings. Once you’ve selected the option you want, click the button. 1. Normal : The currently playi[...]
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Page 37
LaCinema HD Connect Playing Multimedia Files User Manual page 37 4. Random: Files in the current folder or playlist will play in ran - dom order ( Fig. 61 ). 5. Random repeat all: Files in the current folder or playlist will play in random order and in succession repeatedly ( Fig. 62 ). F ig. 61 F ig. 62[...]
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Page 38
LaCinema HD Connect Playing Multimedia Files User Manual page 38 5.4. Network Space Navigate to the Network Space using the Left and Right but - tons. Then use the Up and Down buttons to browse within the Network Space ( Fig. 63 ). From this menu, you can access files located on media servers and computer shared folders located on your home networ[...]
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Page 39
LaCinema HD Connect Playing Files F rom a Networked Media Server User Manual page 39 You can stream content to your LaCinema HD Connect via the net - work connection from a networked UPnP or DLNA server located on a host computer (Mac or PC) or a network-attached hard disk (NAS). In addition, the LaCinema HD Connect can read files from any UPnP de[...]
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Page 40
LaCinema HD Connect Playing Files F rom a Networked Media Server User Manual page 40 6.2. F rom Windows or Mac Computers You can install software on your computer which will enable it to act as a UPnP media server and stream files to the LaCinema HD Con - nect via your Ethernet or wireless network. Once the software has been installed and configu[...]
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Page 41
LaCinema HD Connect Playing Files F rom a Networked Media Server User Manual page 41 6.2.2. Windows Media Player (WMP) IMPORTANT INFO: This software is compatible with Windows only. Install Windows Media Player (WMP) 11 to allow you to stream con - tent to the LaCinema HD Connect via your Ethernet or wireless net - work. Follow these steps to con?[...]
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Page 42
LaCinema HD Connect Playing Files F rom a Networked Media Server User Manual page 42 6.2.3. Shared folders on your Computer After you modify some settings in your operating system, you can make files located in certain folders on your computer available for playback on your LaCinema HD Connect in Network > Shared Folders ( Fig. 71 ). Follow the[...]
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Page 43
LaCinema HD Connect Playing Files F rom a Networked Media Server User Manual page 43 Windows Vista 1. Locate the folder with the files you want to share. 2. Right-click the folder that you want to share, and then click Share ( Fig. 75 ). 3. In the File Sharing dialog box, click the arrow to the right of the text box and click Everyone to share the[...]
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Page 44
LaCinema HD Connect Playing Files F rom a Networked Media Server User Manual page 44 Mac OS X 10.5.x & 10.6.x 1. Open your System Preferences and select Sharing . 2. Click File Sharing in the left-hand column and check the box ( Fig. 77 , 1). 3. Click the + sign under the column Shared Folders ( Fig. 77 , 2), and add the folders you would like [...]
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Page 45
LaCinema HD Connect Sharing Files Throughout Y our Home Network User Manual page 45 7. Sharing Files Throughout Y our Home Network Thanks to its support for the network protocols, your LaCinema HD Connect can share files located on an external USB connected to one of its USB ports to computers and digital media players on your network. To manage ?[...]
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Page 46
LaCinema HD Connect Sharing Files Throughout Y our Home Network User Manual page 46 7.1.1. STEP 1: V erify Physical Connection 1. First, make sure the LaCinema HD Connect has been connect - ed to the TV and network as described in section 3. Setting Up: Connecting to TV & Network . 2. Next, makes sure the external hard drive has been connected [...]
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Page 47
LaCinema HD Connect Sharing Files Throughout Y our Home Network User Manual page 47 7.1.3. STEP 3: LaCie Network Assistant: Manage Files Windows Users: a. Select LaCie Network Assistant in Start/Programs. A Network Assistant icon will appear in the system tray ( Fig. 80 ) and Network Assistant will automatically detect your LaCinema HD Connect. b. [...]
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Page 48
LaCinema HD Connect Sharing Files Throughout Y our Home Network User Manual page 48 IMPORTANT INFO: Make sure that IPConf support is activated in the LaCie Network Assistant preferences ( Fig. 83 , PC users, and Fig. 84 , Mac users). IMPORTANT INFO: If you want to delete files from the external hard drive connected to the LaCinema HD Connect, you [...]
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Page 49
LaCinema HD Connect Sharing Files Throughout Y our Home Network User Manual page 49 7.1.4. Alternative Network Connection Methods If your LaCinema HD Connect is connected to your home network, it is possible to access its volume without using the LaCie Network Assistant. Windows Users To access the volume in Windows, look in My Network Places, and [...]
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Page 50
LaCinema HD Connect Sharing Files Throughout Y our Home Network User Manual page 50 7.2. Play Files on Networked Media Players LaCinema is both a network media player and server. It can play content located on a local network server and also share the content located on its internal storage to other UPnP- and DLNA-compatible digital media players o[...]
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Page 51
LaCinema HD Connect Sharing Files Throughout Y our Home Network User Manual page 51 7.2.2. UPnP Usage Example: XBO X Here is a typical example using an XBOX: 1. Connect an external hard drive loaded with multimedia files to the LaCinema HD Connect (see 4. Setting Up: Connecting USB Hard Drive ). 2. If not already done, connect the LaCinema HD Conn[...]
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Page 52
LaCinema HD Connect Reformatting the LaCinema HD Connect User Manual page 52 8. Formatting External USB Hard Drives Please read the following information on file system formats for Win - dows and Mac operating systems to determine if you need to refor - mat your external hard drive to work with LaCinema HD Connect. If you would like to reformat th[...]
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Page 53
LaCinema HD Connect Reformatting the LaCinema HD Connect User Manual page 53 8.1. Formatting: Windows Users The process of formatting a drive on a computer running Windows XP, Windows Vista, or Windows 7 consists of two steps: (1) installing a signature on the drive, and (2) formatting the drive. These steps will erase anything that is on the disk.[...]
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Page 54
LaCinema HD Connect Reformatting the LaCinema HD Connect User Manual page 54 8. Click Next . 9. Click Next . 10. Click Next . 11. Click Next . 12. On the Format Partition window, select Quick Format . Click Next . 13. Click Finish to begin the formatting process. 14. Windows Disk Management will format and partition the disk according to your setti[...]
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Page 55
LaCinema HD Connect Reformatting the LaCinema HD Connect User Manual page 55 8.2. Formatting: Mac Users CAUTION: Following these steps will erase everything from the hard drive. If you have information that you want to protect or con - tinue to use, back up this information before performing these steps. 1. Connect the drive to the computer and tur[...]
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Page 56
LaCinema HD Connect Settings Menu User Manual page 56 The LaCinema HD Connect Setup Space will help you to prop - erly configure and customize your device. Access it at any time by clicking the Setup button. When the setup menu is shown, the playback will be automatically paused. Scroll through the Setup menu using the Up and Down but - tons ( Fig[...]
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Page 57
LaCinema HD Connect Settings Menu User Manual page 57 F ig. 99 F ig. 100 9.1.2. Display Resolution Choose a display resolution to match your television (default is Auto ). 9.1.3. Aspect Ratio Depending on your television’s setup, choose either ( Fig. 99 ) (note that Widescreen is the default setting): ■ Normal ■ Widescreen 9.1.4. Audio Output[...]
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Page 58
LaCinema HD Connect Settings Menu User Manual page 58 9.1.5. NTSC/P AL Depending on your television’s configuration, choose either PAL or NTSC ( Fig. 101 ) (note that PAL is the default setting). Alternatively, you can change this setting by pressing and holding the Setup button until the standard changes. ■ NTSC ■ PAL 9.2. Settings: Video 9[...]
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Page 59
LaCinema HD Connect Settings Menu User Manual page 59 9.2.2. Subtitle Font Size Choose from a range of 24pt to 40pt ( Fig. 104 ): F ig. 104[...]
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Page 60
LaCinema HD Connect Settings Menu User Manual page 60 9.3. Settings: Music 9.3.1. Music Sequence Choose from the following ( Fig. 105 ): ■ Repeat one : The currently playing file will repeat continuously. ■ Repeat all: All files in the current folder will play in succession repeatedly. ■ Random: Files in the current folder or playlist will [...]
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Page 61
LaCinema HD Connect Settings Menu User Manual page 61 F ig. 108 9.4. Settings: Photo 9.4.1. Slideshow This parameter allows you to change the way pictures are played back (default is Normal ) ( Fig. 108 ): ■ Normal ■ Shuffle ■ Repeat All ■ Repeat All and Shuffle 9.4.2. Picture Scaling This parameter affects how the picture fits on screen[...]
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Page 62
LaCinema HD Connect Settings Menu User Manual page 62 9.4.3. T ransition Effect This parameter allows you to modify the transition effects between photos (default is Normal ) ( Fig. 110 ): ■ Normal ■ Fade ■ Random 9.4.4. Interval Time This settings allows you to set the amount of time a photo is dis - played (default is 3 Seconds ) ( Fig. 111[...]
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Page 63
LaCinema HD Connect Settings Menu User Manual page 63 9.5. Settings: System 9.5.1. Language Choose your language. 9.5.2. Content Aggregation This setting activates or deactivates the file database, which allows you to browse files within each media type according to certain pa - rameters (file type, date, recent, etc.). Since this feature is tur[...]
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Page 64
LaCinema HD Connect Settings Menu User Manual page 64 9.5.5. Additional Encoding Support Change this setting if you encounter incorrect text characters in file names in the drive operating system (default is Western Europe ) ( Fig. 115 ). 9.5.6. System Reset This feature allows you to reset the product to its factory defaults, erasing all files a[...]
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Page 65
LaCinema HD Connect Settings Menu User Manual page 65 9.5.7. About Clicking this feature will provide you with the firmware version of your LaCinema HD Connect ( Fig. 117 ). 9.5.8. Update Device This feature allows you to update your LaCinema HD Connect’s operating system. Update using USB Key If the drive does not have internet access, you can [...]
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Page 66
LaCinema HD Connect Settings Menu User Manual page 66 9.6. Settings: Network 9.6.1. Network Setup: Wired / Wireless This page will display your LaCinema HD Connect’s network values, such as IP address ( Fig. 121 ). To modify these values, click the Configure button. 1. Wired/Wireless: Choose whether your network connection is wired (Ethernet) or[...]
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Page 67
LaCinema HD Connect Settings Menu User Manual page 67 9.6.2. Device Name This page allows you to change the device name of your LaCinema HD Connect. This is the name that will appear on your network. ( Fig. 123 ). Use the arrow keys and the button to use the on- screen keyboard to type a new name. 9.6.3. Media Server Use this page to turn on or off[...]
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Page 68
LaCinema HD Connect Settings Menu User Manual page 68 9.6.5. Auto Login This feature allows your LaCinema HD Connect to connect auto - matically to your wireless network (default is ON ) ( Fig. 126 ). If auto login is turned off, you will need to type your network password each time your drive is turned on. 9.6.6. Clear Account Information This fun[...]
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Page 69
LaCinema HD Connect T roubleshooting User Manual page 69 If your LaCinema HD Connect is not working correctly, please refer to the following checklist to determine the source of the problem. If you have gone through all of the points on the checklist and your LaCinema HD Connect still does not work properly, please check the FAQs that are regularly[...]
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Page 70
LaCinema HD Connect T roubleshooting User Manual page 70 10.1. T roubleshooting the T elevision/Stereo Connection Problem Question Answer The product is con- nected, but the TV doesn’t recognize it. Have you properly set the video out parameters in the Settings menu? Using the remote control, click the Info button to change from HDMI (de- fault) [...]
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Page 71
LaCinema HD Connect T roubleshooting User Manual page 71 10.2. USB Hard Drive Connection Problem Question Answer I’m not sure if my external USB hard drive is recognized by the LaCinema Con- nect HD. Using the remote control, navigate to one of these spaces: Music, Photo, or Movie, and see if USB1 is listed. If it is, your hard drive is recognize[...]
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Page 72
LaCinema HD Connect Contacting Customer Support User Manual page 72 Before Y ou Contact T echnical Support 1. Read the manuals and review section 10. Troubleshooting . 2. Try to isolate the problem. If possible, make the drive the only external device on the CPU, and make sure that all of the cables are correctly and firmly attached. If you have a[...]
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Page 73
LaCinema HD Connect Contacting Customer Support User Manual page 73 11.1. LaCie T echnical Support Contacts LaCie Asia http://www.lacie.com/cn/contact/ LaCie Australia http://www.lacie.com/au/contact/ LaCie Belgium http://www.lacie.com/be/contact/ (Dutch) http://www.lacie.com/befr/contact/ (French) LaCie Brazil http://www.lacie.com/us/contact/ LaCi[...]
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Page 74
LaCinema HD Connect W arranty Information User Manual page 74 This Limited Warranty applies only to hardware products manufac - tured by or for LaCie that can be identified by the “LaCie” trademark, trade name, or logo affixed to them. The Limited Warranty does not apply to any non-LaCie hardware products or any software, even if packaged or [...]