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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of LaCie Petit, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
What is an instruction?
The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of LaCie Petit one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.
Unfortunately, only a few customers devote their time to read an instruction of LaCie Petit. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
What should a perfect user manual contain?
First and foremost, an user manual of LaCie Petit should contain:
- informations concerning technical data of LaCie Petit
- name of the manufacturer and a year of construction of the LaCie Petit item
- rules of operation, control and maintenance of the LaCie Petit item
- safety signs and mark certificates which confirm compatibility with appropriate standards
Why don't we read the manuals?
Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of LaCie Petit alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of LaCie Petit, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the LaCie service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of LaCie Petit.
Why one should read the manuals?
It is mostly in the manuals where we will find the details concerning construction and possibility of the LaCie Petit item, and its use of respective accessory, as well as information concerning all the functions and facilities.
After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.
Table of contents for the manual
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Page 1
Setup Steps 1. Connect the USB 2.0 cable to your computer . 2. Launch LaCie Setup Assistant: Windows users: Double- click the LaCie drive icon in “My Computer ”. Mac users: Double- click the “LaCie Setup Assistant” icon on your desktop. NO TE: If you do not launch LaCie Setup Assistant or if you quit LaC ie Se tup As sistan t aft er the for[...]
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Page 2
LaCie USA 22985 NW Evergreen Pkwy Hillsboro, OR 97124 sales@lacie.com LaCie France 17, rue Ampère 91349 Massy Cedex sales.fr@lacie.com LaCie Asia (HK) 25/F Winsan T ower 98 Thomson Road W anchai, Hong-Kong sales.asia@lacie.com LaCie Asia (Singapore) Centennial T ower , Level 34 3 T emasek Avenue Singapore 039190 sales.asia@lacie.com LaCie Australi[...]