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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of LaCie SAFE, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
What is an instruction?
The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of LaCie SAFE one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.
Unfortunately, only a few customers devote their time to read an instruction of LaCie SAFE. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
What should a perfect user manual contain?
First and foremost, an user manual of LaCie SAFE should contain:
- informations concerning technical data of LaCie SAFE
- name of the manufacturer and a year of construction of the LaCie SAFE item
- rules of operation, control and maintenance of the LaCie SAFE item
- safety signs and mark certificates which confirm compatibility with appropriate standards
Why don't we read the manuals?
Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of LaCie SAFE alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of LaCie SAFE, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the LaCie service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of LaCie SAFE.
Why one should read the manuals?
It is mostly in the manuals where we will find the details concerning construction and possibility of the LaCie SAFE item, and its use of respective accessory, as well as information concerning all the functions and facilities.
After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.
Table of contents for the manual
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Page 1
User Manual S A F E HARD DRIV E[...]
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Page 2
La Ci e SA FE H ar d Dr iv e Us er M an ua l pa ge 2 T able of Contents T able of Contents Health and Safet y Pr ecautions 5 General Use Pr ecautions 5 1. Introduction T o e LaCie SAFE Hard Drive 7 Y our SAFE Drive Capabilities 7 SAFE r ee Le vels of Secur ity 7 2. Unpacking Y our LaCie SAFE Drive 8 2.1. W hat's Inc luded with Y our LaCi[...]
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La Ci e SA FE H ar d Dr iv e Us er M an ua l pa ge 3 T able of Contents 7.1. File System F ormats 25 W indows Users 25 Mac Users 26 7.2. Formatting Y our LaCie SAFE Hard Drive 27 W indows Users 27 Mac Users 29 7.3. Optimizing USB 2.0 Connections 31 W hat is USB 2.0? 31 Data T ransfers 32 8. F requently Asked Questions (F A Q) 33 9. T roubleshooting[...]
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La Ci e SA FE H ar d Dr iv e Us er M an ua l pa ge 4 For ward Copyrights Copyright © 2006 LaCie. All rights reser ved. No part of this publi- cation may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electro nic, me- chanical, photocopying, recording or other wise, without the pr ior written consent of LaC[...]
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La Ci e SA FE H ar d Dr iv e Us er M an ua l pa ge 5 For ward waste equipment by hand- ing it over to a designed collection point f or the re- cycling of waste electr ical and electr onic equipment. e separate collection and recycling of your waste equipment at the time of disposal will help to conserve natural resources and ensure that it is re[...]
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La Ci e SA FE H ar d Dr iv e Us er M an ua l pa ge 6 For ward Do not place the LaCie SAFE Hard Drive near sources of mag- netic interference, such as computer displays, televisions or speakers. Magnetic interference can affect the operation and stability of your LaCie SAFE Hard Drive. • Do not place heavy objects on top of the LaCie SAFE Hard Dr[...]
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La Ci e SA FE H ar d Dr iv e Us er M an ua l pa ge 7 Introduction Congratulations on the purchase of your new LaCie SAFE Har d D rive. By simply plugging the LaCie SAFE Hard Drive into your computer and walking through a quic k and easy sof tware setup, you can ensure that your data is secure f rom unau- thoriz ed users. e LaCie SAFE Hard D rive[...]
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La Ci e SA FE H ar d Dr iv e Us er M an ua l pa ge 8 Unpacking Y our LaCie SAFE Drive Building on years of storage experience, LaCie has teamed up with leaders in the security industr y to create a new family of drives that can seamlessly keep your most important data secure f rom pr y- ing eyes. ese latest drives are performance-based solutions[...]
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La Ci e SA FE H ar d Dr iv e Us er M an ua l pa ge 9 Unpacking Y our LaCie SAFE Drive 2.2. Minimum System Requirements System Requirements for USB 2.0 W indows® 2000 and Windows XP Mac OS 10.2 or higher Hardware Requir ements for USB 2.0 PC or Mac with built-in USB 2.0 port 350MHz Intel P entium I I or G3 processor or greater Minimum 128MB of RAM [...]
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La Ci e SA FE H ar d Dr iv e Us er M an ua l pa ge 1 0 Before Installing Y our LaCie SAFE Drive Y es, we know you are eager to start using your new LaCie SAFE Hard Dr ive, but bec ause it has extra data securit y features not f ound on standard external hard drives, you should take a minute to familiariz e yourself with these items first: 3.1. How[...]
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La Ci e SA FE H ar d Dr iv e Us er M an ua l pa ge 1 1 Before Installing Y our LaCie SAFE Drive e Administrator has complete control over who c an use the drive and what data access rights they have. e Administrator can: Access the User Administration to add or re- move users Assign Read Only , Read/W r ite, or Administra- tion privileges to [...]
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La Ci e SA FE H ar d Dr iv e Us er M an ua l pa ge 1 2 ere are two cables that are supplied with the power supply: o ne cable (A) co nnects to the LaCie drive; and the other cable (B) connects to a power outlet, suc h as a wall outlet or a surge protector . 4.1. Connecting The Power Adaptor Connect Cable A to your LaCie Drive. Connect Cable B to[...]
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La Ci e SA FE H ar d Dr iv e Us er M an ua l pa ge 1 3 Examine the cable carefully and make sure that you have the USB 2.0 cable proper ly aligned, then inser t the cable firmly into the USB port on the back of the drive for a stable connection. Look for a USB 2.0 logo (which is generally used to identify the port) next to the connec- tor on the f[...]
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La Ci e SA FE H ar d Dr iv e Us er M an ua l pa ge 1 4 Configuring Y our LaCie SAFE Drive Windows Users Insert the L aCie Utilities CD-ROM inc luded in the box content into your computer ’ s CD or D VD drive. Double-clic k on the LaCie SAFE Dr ive icon in your My Computer folder to open the CD, then double-c lick on the LaCie SAFE Dr ive Install[...]
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La Ci e SA FE H ar d Dr iv e Us er M an ua l pa ge 1 5 Configuring Y our LaCie SAFE Drive e Setup program will now install the software for you. A colored bar will indicate the installation progress. W hen the Setup is finished you ’ ll see a dialog confirming that it was successful. Restart your computer (Mac users only). e LaCie SAFE c[...]
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La Ci e SA FE H ar d Dr iv e Us er M an ua l pa ge 1 6 Configuring Y our LaCie SAFE Drive Mac Users Double-clic k the LaCie SAFE Drive icon on your desktop to open the CD, then double-c lick on the LaCie SAFE Drive Installer . T o install the LaCie SAFE Drive U ser A dmin- istration applic ation, drag it f rom the CD to your Utilities folder . Dou[...]
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La Ci e SA FE H ar d Dr iv e Us er M an ua l pa ge 1 7 Configuring Y our LaCie SAFE Drive e first time you use your L aCie SAFE drive after instal ling the SAFE Dr ive T ool , clic k on the LaCie SAFE Dr ive T ool icon in your S tart Menu ( Windows users) or Utilities f older (Ma c users). e F irst Use W izard will appear and will walk you [...]
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La Ci e SA FE H ar d Dr iv e Us er M an ua l pa ge 1 8 Configuring Y our LaCie SAFE Drive Click on an unselected finger to begin register- ing a fingerpr int. Clic k Next to continue. e swipe dialogue appears. is dialogue will request that you swipe the selected finger over the fingerprint sensor . If the swipe is successful, the dialog [...]
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La Ci e SA FE H ar d Dr iv e Us er M an ua l pa ge 1 9 Configuring Y our LaCie SAFE Drive Choose a second finger for whic h you would like to register a fingerprint and repeat S tep 2 above. W hen you are finished registering all of the fin- gerprints you want for the user , c lick Next . Congratulations! Y our L aCie SAFE drive is now ready t[...]
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La Ci e SA FE H ar d Dr iv e Us er M an ua l pa ge 2 0 Using Y our LaCie SAFE Drive Once y ou’ve set up y our LaCie SAFE dr ive with at least one user , then you can start to use it. If the dr ive is currently disconnected, first connect it (see sectio n 4. Connecting Y our LaCie Dr ive for more information). Now you are ready to get started! 6.[...]
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La Ci e SA FE H ar d Dr iv e Us er M an ua l pa ge 2 1 Using Y our LaCie SAFE Drive is is the first screen you will see with nor- mal use. T o unlock your LaCie SAFE drive, place a r egistered finger flat in the recess of the fing erprint sensor . Make sure the top of your finger touches the top of the recess and slide it down slowly . Cont[...]
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La Ci e SA FE H ar d Dr iv e Us er M an ua l pa ge 2 2 Using Y our LaCie SAFE Drive TeChNICAl NOTe: W hen you are in configuration mode, the top LE D becomes orange. Removing the last user User Management Interface If you click Configure to modify the drive (see Step 2 and S tep 3 in section 6.2 Using the Dr ive as an Administrator ), you’l l l[...]
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La Ci e SA FE H ar d Dr iv e Us er M an ua l pa ge 2 3 Using Y our LaCie SAFE Drive If multiple safe drives are plugged in, this dia- logue appears, asking which dr ive you want to ad- minister or access. Simpl y select the desired SAFE drive, and clic k Use this disk . 6.3. Using Multiple SAFE Drives on the Same Computer Using multiple SAFE drives[...]
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La Ci e SA FE H ar d Dr iv e Us er M an ua l pa ge 2 4 Using Y our LaCie SAFE Drive T o lock your LaCie SAFE drive once you are finished using it, follow these steps. Once com- pletely disconnected, your dr ive, and its data, will be inaccessible to unauthorized users. For Windows Users: F rom the Sy stem T ray (located in the lo wer right-hand si[...]
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La Ci e SA FE H ar d Dr iv e Us er M an ua l pa ge 2 5 Helpful Information ere are basic ally two file system formats f or W indows: F A T 32 and NTFS. e following in- formation aims to make choosing one or the other easier . F A T 32 F A T is an acronym for F ile Allocat ion T able , which dates back to the beginnings of DOS pro- gramming. [...]
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La Ci e SA FE H ar d Dr iv e Us er M an ua l pa ge 2 6 Helpful Information F A T 32 to NTFS, there is no going back. Y ou can convert f rom F A T 32 to NTFS , but not the other way around. Use NTFS if: Y ou want to optimize drive performance under W indows 2000 or XP . Y ou want to encr y pt files, assign permissions to files, or want to audit ?[...]
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La Ci e SA FE H ar d Dr iv e Us er M an ua l pa ge 2 7 Helpful Information W indows 2000 and XP – Use the Disk Man- agement Utility , which is native to the operating system. Formatting Using Windows 2000 and Windows XP e process of formatting a dr ive on a computer running W indows 2000 or W indows XP consists of two steps: (1) installing a s[...]
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La Ci e SA FE H ar d Dr iv e Us er M an ua l pa ge 2 8 Helpful Information After W indows launches a warning, clic k Y es to continue. At this screen, you will be prompted to enter a name for the hard drive (it is LA CIE by de- fault), select a file sy stem format, and alloc ate unit size. Click OK to continue. After you have set the volume inform[...]
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Page 29
La Ci e SA FE H ar d Dr iv e Us er M an ua l pa ge 2 9 Helpful Information Connect the drive to the computer via the USB 2.0 port and swipe a register ed finger over the sensor to access the data storage ar ea of the La- Cie SAFE drive. Once you have access to the drive, go to the Menu Bar , and open Go . F rom the Go menu, clic k on Applications [...]
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Page 30
La Ci e SA FE H ar d Dr iv e Us er M an ua l pa ge 3 0 Helpful Information Mac OS 10.x wil l automatically setup the disk with the partitions and volume f ormat you se- lected, and your new dr ive will be available for use. 9. If you have formatted the L aCie SAFE drive as NTFS, but you would like to reformat it in H FS+ for a Mac, f ollow these st[...]
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Page 31
La Ci e SA FE H ar d Dr iv e Us er M an ua l pa ge 3 1 Helpful Information e new USB 2.0 standard provides higher bandwidth f or high-speed peripherals such as ex- ternal hard dr ives, high-speed scanners and CD- R W dr ives. USB 2.0 delivers transf er rates up to 480Mb/s, while conveniently maintaining backward compatibility with USB 1.1 device[...]
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La Ci e SA FE H ar d Dr iv e Us er M an ua l pa ge 3 2 Helpful Information Data transfers are the flow of data that ac- complishes a task, usually related to moving data for storage to computer RAM or between storage devices. D ur ing data transfers, it ’ s best to wait be- fore launching other applications on the same USB 2.0 port. Anomalies ma[...]
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La Ci e SA FE H ar d Dr iv e Us er M an ua l pa ge 3 3 Frequently Asked Questions 8. Frequently Asked Questions (F AQ) Quest ion Answer W hy is the top L E D momentarily orange when I connect the drive to the USB port on the computer? D uring the 5 seconds when the LE D is orange, you can swipe your finger to access the drive without waiting for i[...]
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La Ci e SA FE H ar d Dr iv e Us er M an ua l pa ge 3 4 Frequently Asked Questions Quest ion Answer Should I keep a backup of the data stored on the SAFE drive? It ’ s always a good idea to keep a backup, or even two backups, of your data. La- Cie provides a full range of products for backing up data, including tape dr ives and CD and DVD burners.[...]
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Page 35
La Ci e SA FE H ar d Dr iv e Us er M an ua l pa ge 3 5 T roubleshooting In the event that your LaCie SAFE Hard D rive is not working correctly , please refer to the follow- ing checklist to find out where the problem is com- ing f rom. If you have gone through all of the points on the checklist and your drive is still not work- ing correctly , ple[...]
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La Ci e SA FE H ar d Dr iv e Us er M an ua l pa ge 3 6 T roubleshooting Pr oblem Q uestions to Ask Solution e drive is not recognized. Is the drive’ s power on? Check to make sure that the USB 2.0 cables are correctly attached and firmly seated in both the drive and computer ’ s USB por ts. Disconnect them, wait 10 seconds, and reconnect th[...]
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La Ci e SA FE H ar d Dr iv e Us er M an ua l pa ge 3 7 T roubleshooting Pr oblem Q uestions to Ask Solution Does your computer’ s con- figuration meet the mini- mum system requirements for use with this drive? Check section 2.2. Minimum System Requirements . Error messages under Mac OS 10.x Did you get an Error –50 message while copying to a F[...]
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La Ci e SA FE H ar d Dr iv e Us er M an ua l pa ge 3 8 T roubleshooting TeChNICAl NOTe: T echnic ally , you can connect up to 127 de vices to a single USB bus. F or more than two devices, you m ust make new connections using a peripheral c alled a "hub ." A hub , which you hook up directly to a USB connector on your computer , usual ly ha[...]
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La Ci e SA FE H ar d Dr iv e Us er M an ua l pa ge 3 9 T roubleshooting the Fingerprint Sensor In the e vent that your L aCie SAFE Hard Drive's finger print sensor does not recognize you as an author ized user , please refer to the following checklist to find out where the problem is coming f rom. If you have g one thr ough all of the points[...]
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La Ci e SA FE H ar d Dr iv e Us er M an ua l pa ge 4 0 Contacting Customer Suppor t Before Y ou Contact T echnical Suppor t: Read the manuals and r eview the sectio ns 9. T roubleshooting Y our D rive and 10. T rouble- shooting the F inger print S ensor . T r y to isolate the problem. If possible , make the drive the only external device on the CPU[...]
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La Ci e SA FE H ar d Dr iv e Us er M an ua l pa ge 4 1 Contacting Customer Suppor t LaCie Asia, Singapore, and Hong Kong Contact us at: http://www .lacie.com/asia/contact/ LaCie Australia Contact us at: http://www .lacie.com/au/contact/ LaCie Belgium Contact us at: http://www .lacie.com/be/contact/ (F rançais) LaCie Canada Contact us at: http://ww[...]
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La Ci e SA FE H ar d Dr iv e Us er M an ua l pa ge 4 2 W arranty Infor mation LaCie warrants y our drive against any defect in material and workmanship , under normal use, for the period designated on your warrant y certific ate. In the event this product is found to be defective within the warranty period, LaCie will, at its op - tion, repair or [...]
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Page 43
La Ci e SA FE H ar d Dr iv e Us er M an ua l pa ge 4 3 Glossar y Backup – (1) e act of creating at least one addi- tional copy of data onto a different (and saf e) stor- age device f rom where it c an be retrieved at a later time if needed. (2) A copy of a file, director y , or volume on a separate storage device f rom the or igi- nal, for t[...]
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La Ci e SA FE H ar d Dr iv e Us er M an ua l pa ge 4 4 Glossar y F inger pr int – An impression on a sur face of the cur ves formed by the ridges on a fingertip , espe- cially such an impression made in ink and used as a means of identification. F ir mware – P er manent or semi-permanent in- structions and data programmed directly into the ci[...]
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La Ci e SA FE H ar d Dr iv e Us er M an ua l pa ge 4 5 Glossar y erals. An operating system is the basis on which software (applic ations) run. W indows, Mac OS and UNIX are among the most commo n. O ver write – T o w rite data on top of existing data thus erasing the original data. P artit ion, -ing – Af ter for matting, the hard drive is not [...]