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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of LaCie Starck, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
What is an instruction?
The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of LaCie Starck one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.
Unfortunately, only a few customers devote their time to read an instruction of LaCie Starck. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
What should a perfect user manual contain?
First and foremost, an user manual of LaCie Starck should contain:
- informations concerning technical data of LaCie Starck
- name of the manufacturer and a year of construction of the LaCie Starck item
- rules of operation, control and maintenance of the LaCie Starck item
- safety signs and mark certificates which confirm compatibility with appropriate standards
Why don't we read the manuals?
Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of LaCie Starck alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of LaCie Starck, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the LaCie service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of LaCie Starck.
Why one should read the manuals?
It is mostly in the manuals where we will find the details concerning construction and possibility of the LaCie Starck item, and its use of respective accessory, as well as information concerning all the functions and facilities.
After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.
Table of contents for the manual
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Page 1
T abl e o f C ont ent s Us er Man ua l pag e 1 T able of Contents 1. Introduction .................................................................................................................. 4 1.1. Box Content .................................................................................................................................... 5[...]
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Page 2
F orewo rd Us er Man ua l pag e 2 Copyrights Copyright © 2009 LaCie. All rights reserved. No part of this publication may be repro- duced, stored in a retrieval system, or trans- mitted in any form or by any means, elec- tronic, mechanical, photocopying, recording or otherwise, without the prior written consent of LaCie. Trademarks Apple, Mac, and[...]
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Page 3
F orewo rd Us er Man ua l pag e 3 Health and Safety P recautions ✦ Only qualified persons are authorized to carry out maintenance on this device. ✦ Read this user manual carefully and fol- low the correct procedure when setting up the device. ✦ Do not open your LaCie Starck or attempt to disassemble or modify it. Never insert any metallic ob[...]
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Page 4
Int rod uct ion Us er Man ua l pag e 4 1. Introduction Building on over a decade of design excellence, LaCie has created a new line of drives that are timeless and crafted to blend sharp design with high-technology. These latest drives are performance-based so- lutions that will power you through your specific applications. The LaCie Starck’s in[...]
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Page 5
Int rod uct ion Us er Man ua l pag e 5 1.1. Bo x Content 1. LaCie Starck Desktop Hard Disk 2. Hi-Speed USB 2.0 cable 3. External power supply with adapters for the US, UK, Australia, and continental Europe 4. Quick Install Guide NOTE: Storage utilities and user manual come pre-loaded on the drive. IMPORTANT INFO: Please save your packaging. In the [...]
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Page 6
Int rod uct ion Us er Man ua l pag e 6 1.3. Minimum System R equirements 1.3.1. Windows users ✦ Windows XP, Windows Vista, or Windows 7 ✦ USB 2.0* interface port ✦ Minimum free disk space: 600MB recommended 1.3.2. Mac Users ✦ Mac OS 10.4 or later ✦ USB 2.0* interface port ✦ Minimum free disk space: 600MB recommended • To achieve USB 2[...]
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Page 7
Int rod uct ion Us er Man ua l pag e 7 1.2. Views of the Drive 1.2.1. Front View 1. Status LED 2. Intelligent surface (see section 2.4. Configuring the Intelligent Surface ) 1.2.2. Rear View 1. OFF/ON power switch 2. Power supply connection 3. USB 2.0 port F ig. 01 F ig. 02[...]
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Page 8
Get tin g C onn ect ed Us er Man ua l pag e 8 2. Getting Connected Follow these steps to quickly get your LaCie hard drive powered on and connected to your computer. IMPORTANT INFO: Please follow the setup steps in the order they are given to ensure that your LaCie hard drive volume mounts correctly on your computer. Step 1 2.1. Turning the Drive O[...]
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Page 9
Get tin g C onn ect ed Us er Man ua l pag e 9 2 .1 . T urning the Drive On IMPORTANT INFO: Please connect the power supply before con- necting the interface cable to ensure that the volume mounts cor- rectly on your computer. 1. Connect the appropriate wall plug adapter for your country to the power supply. 2. Connect the power supply to a wall out[...]
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Page 10
Get tin g C onn ect ed Us er Man ua l pag e 10 2.2. Connecting the USB cable 1. Attach one end of the USB cable to an available USB 2.0 port on your computer ( Fig. 05 ). 2. Connect the other end of the USB cable to the USB 2.0 port on the back of the LaCie Starck. 3. After a few seconds, the hard disk will mount on your computer and appear in My C[...]
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Page 11
Get tin g C onn ect ed Us er Man ua l pag e 11 2 . 3 . L a u n c h i n g L a C i e S e t u p A s s i s t a n t Before using your drive, LaCie Setup Assistant software must be launched to format your drive. The Setup Assistant should only be run once, and will: ✦ Optimize your drive according to your needs ✦ Copy the manual and utilities from yo[...]
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Page 12
Get tin g C onn ect ed Us er Man ua l pag e 12 2.4. Configuring the Intelligent Surface This unique product features an intelligent surface that can be con- figured to trigger an action when it is touched. This action is set using the LaCie Desktop Manager software. To establish an action, first make sure you have connected the drive and have ru[...]
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Page 13
Get tin g C onn ect ed Us er Man ua l pag e 13 2.5. Disconnecting Y our Hard Drive External USB devices feature “plug & play” connectivity, which means that your drive can be connected and disconnected while the computer is running. To prevent failures, however, it is important to follow these steps when disconnecting your hard drive. 2.5.1[...]
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Page 14
F ormat tin g & P arti tio nin g Us er Man ua l pag e 14 The first time you use your LaCie hard drive, the LaCie Setup As- sistant formats your drive according to your needs. If your needs change, you can reformat your LaCie hard drive to optimize it for use with Windows or Mac, or for cross-platform use. For example, if you used LaCie Setup A[...]
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Page 15
F ormat tin g & P arti tio nin g Us er Man ua l pag e 15 F ig. 11 F ig. 12 3.1. Windows Users The process of formatting a drive on a computer running Windows 2000, Windows XP or Windows Vista consists of two steps: (1) in- stalling a signature on the drive, and (2) formatting the drive. These steps will erase anything that is on the disk. CAUTI[...]
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Page 16
F ormat tin g & P arti tio nin g Us er Man ua l pag e 16 8. Click Next . 9. Click Next . 10. Click Next . 11. Click Next . 12. On the Format Partition window, select Quick Format . Click Next ( Fig. 13 ). 13. Click Finish to begin the formatting process. 14. Windows Disk Management will format and partition the disk according to your settings ([...]
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Page 17
F ormat tin g & P arti tio nin g Us er Man ua l pag e 17 3.2. Mac Users CAUTION: Following these steps will erase everything from the your hard drive. If you have information that you want to protect or continue to use, back up this information before performing these steps. 1. Connect the drive to the computer and turn on the drive. 2. Select [...]
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Page 18
Int erf ace s Us er Man ua l pag e 18 F ig. 16 – Mini USB Cable Ends 4. Interface and Data T ransfer Information 4.1. Cables and Connectors 4.1.1. USB 2.0 Cables and Connectors USB is a serial input/output technology for connecting peripheral devices to a computer or to each other. Hi-Speed USB 2.0 is the latest implementation of this standard, a[...]
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Page 19
Int erf ace s Us er Man ua l pag e 19 4.2. Data T ransfers A data transfer is the flow of data that accomplishes a task, usu- ally related to moving data from storage to computer RAM or be- tween storage devices. During data transfers, it’s best to wait before launching other applications on the same USB 2.0 port. Anomalies may arise with comput[...]
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Page 20
T roubl esh oot ing Us er Man ua l pag e 20 5. T roubleshooting If your LaCie hard drive is not working correctly, please refer to the following checklist to determine the source of the problem. If you have gone through all of the points on the checklist and your drive still does not work properly, please check the FAQs that are regu- larly publish[...]
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Page 21
T roubl esh oot ing Us er Man ua l pag e 21 5.2. Mac T roubleshooting Problem Question Solution The drive is not recog- nized by the computer. Does an icon for the drive appear on the desktop? There should be an icon for the LaCie drive on the desktop. If the drive does not appear, follow the rest of the Troubleshooting tips to isolate the problem.[...]
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Page 22
T roubl esh oot ing Us er Man ua l pag e 22 5.3. Windows T roubleshooting Problem Question Solution The drive is not recog- nized by the computer. Has the drive been formatted? Make sure that the drive has been formatted properly. Please see sec- tion 3. Optional Formatting & Partitioning for more details. Does your computer’s operating syste[...]
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Page 23
Con tac tin g C ust ome r S upp ort Us er Man ua l pag e 23 Before Y ou Contact T echnical Support 1. Read the manuals and review section 5. Troubleshooting . 2. Try to isolate the problem. If possible, make the drive the only external device on the CPU, and make sure that all of the cables are correctly and securely attached. If you have asked you[...]
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Page 24
Con tac tin g C ust ome r S upp ort Us er Man ua l pag e 24 6.1. LaCie T echnical Support Contacts LaCie Asia, Singapore, and Hong Kong Contact us at: http://www.lacie.com/asia/contact/ LaCie Australia Contact us at: http://www.lacie.com/au/contact/ LaCie Belgium Contact us at: http://www.lacie.com/be/contact/ (Français) LaCie Canada Contact us at[...]
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Page 25
W arr ant y I nfo rma tio n Us er Man ua l pag e 25 LaCie warrants your drive against any defect in material and work- manship, under normal use, for the period designated on your war- ranty certificate. In the event this product is found to be defective within the warranty period, LaCie will, at its option, repair or replace the defective drive. [...]