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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of Lantronix UBX4100, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
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First and foremost, an user manual of Lantronix UBX4100 should contain:
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Table of contents for the manual
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Page 1
Part Number 900-373 Revision A June 2005 UBox USB Device Server User Guide Model UBX4100 Distributed by: Grid Connect Inc. 1841 Centre Point Cr. #143 Naperville, IL 60563 +1 630 245-1445, +1 630 245-1717 FAX www.g ri dc onnect.com | www.ipenabled.com | www.factorycomm.com[...]
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Page 2
Trademark UBox is a trademark of Lantronix. Other brand names are trad emarks or registered trademarks of their respe ctive holders. Copyright Copyright © 2005, Lantronix. A ll rights reserved. No p art of the contents of this book may be transmitted or reproduced in an y form or by any means without the written permission of Lantronix. The inform[...]
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Contents Figures ______________________________________________________________________ 5 Tables ______________________________________________________________________ 6 1: Using This Guide 7 Purpose and Audience __________________________________________________________ 7 Summary of Chapters ________________________________________________________[...]
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Contents Device Status ________________________________________________________________ 27 Separating Compound Devices __________________________________________________ 28 Types of USB Devices ___________________________________________________________ 28 Separating Compound Dev ices ____________________________________________________ 28 5: Chang[...]
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Contents A: Status Light Behavior 58 B: Configuring the Windows XP Firewall 61 Step 1 - Determine Which Version of Windo ws XP is Installed on Your Computer _____________ 61 Step 2 – Access Your Firewall Soft ware (Windows XP and XP Service Pack 1 Onl y) __________ 62 Step 3a - Add Settings to the Firewall to Allow Communicat ion with the UBox __[...]
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Contents Figure 7-2. Resetting the UBox ............................................................................................................ 55 Figure 7-3. Position of Status Lights on the UBox ................................................................................ 58 Figure 7-4. IP Address on Servers Tab ..........................[...]
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1: Using This Guide Purpose and Audience The Lantronix UBox USB Device Server makes it possible to sha re USB devices such as printers, scanne rs , and storage dr ives over a Local Area Network. This guide provides the information needed to configure, use, and upd ate the UBox. Summary of Chapters The remaining chapters in this guide incl ude: Chap[...]
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2: Introduction The Lantronix UBox makes it possibl e to share, access, and control USB devices over a LAN. This User Guide deals with the UBX4100, which supports 10/100 Ethernet connectivity to four USB 2.0 devices at a full 12 Mbps speed per po rt. Model and Part Numbers Lantronix offers the following part numbe rs for Model UBX4100, which differ[...]
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Introduction Connectivity to Network The UBox USB Device Server provides the followi ng connections to your network: 10/100 auto sensing RJ45 Ethernet connecto r Half and full duplex support IP addressing: Static/DHCP/Zeroconfig Requirements Windows : Windows 2000/XP or later What's Inside the Package The Lantronix UBox package[...]
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3: Installing the UBox The UBox package has two components: the UBox h ardware and the UBox software. Both have their own settings and configuration o ptions. This chapter includes the followin g topics: Installing the UBox Hardware Installing the UBox Software Uninstalling the UBox Device Serve r Software Installing the UBox Hardware W[...]
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Installing the UBox Step 2 - Connect the UBox’s Power Supply and Read the LEDs 1. Connect the power supply (included in t he box) to the UBox’s po wer connector. Figure 3-2. UBox Pow er Supply Power Connector Figure 3-3. UBox Conn ections UBox User Guide 11[...]
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Installing the UBox 2. Once the UBox has power, notice the following: The UBox's status lights turn on and o ff. After a few sec onds, the lights stop blinking. If the UBox is responding properly, t he four green USB lights turn on and stay solid. The first green SYSTEM light blinks on and off every few seconds. Ignore any other st[...]
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Page 13
Installing the UBox Installing the UBox Software The following instructions ar e for installing the UBox software for Wind ows operating systems. To install the UBox Software: 1. Insert the product CD into your CD drive. The CD should start auto matically. If the CD does not auto start, open My Computer , locate and then doubl e-click Launch.exe . [...]
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Page 14
Installing the UBox 4. To verify that the application sees the UBox Device Server, click the Servers tab. Note: Initially, the UBox displays as Unnamed . Du ring configuration, you can assign a name to it. (See Editing Serve r Settings: Access Tab on page 31.) Figure 3-6. Servers Tab Disp laying a UBox Note: If the UBox does not display, an d you h[...]
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4: Using USB Devices on the Network Overview This chapter includes the followin g topics: Connecting your USB device to the UBox's USB port. Connecting to your networked USB device using the Lantro nix UBox software: − Using the Connect and Di sconnect icon s − Using the Auto Connect feature for print ers Use your USB device by[...]
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Using USB Devices on the Network Each USB port has a green status LED light. These lights indicate whether your USB device is supported in the cu rrent software/firmware. A solid green light indicates that your device is supported. A slowly blinking light indicates that your USB device is not currently supported. Please contact Lantro nix i[...]
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Using USB Devices on the Network Action The Connect/Disco nnect icon connects and disconnects the USB device. The icon is green for Connect and red for Disconnec t . Device Name Name programmed into yo ur USB dev ice by its manufacturer. This name may differ from the actual name and mode l number of your device. For example, if you have an HP Deskj[...]
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Page 18
Using USB Devices on the Network Figure 4-3. Selected Device Displa ying Device Details Note : By default, the UBox is configured for Multi-User Connec t Mode . In this mode, all USB devices are shared in a one-at-a-time mode. If a device is in use by another user, that US B device's status displays as In Use By [ComputerName]. Before you can [...]
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Using USB Devices on the Network Share Mode Indicates type of connection to the specific USB device: Shared: Allows multiple com puters to connect to and disconnect from the USB device. Default. Dedicated: Dedicates the USB device to a specific computer. Password Required If Yes , the user must enter a password to view and update this USB device. L[...]
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Using USB Devices on the Network Using Multiple UBoxes and USB Devices Compound Devices You can connect up to eight USB device s to one Lantronix UBox. While the UBox only has four USB ports, it suppor ts eight devices because of how compound USB devices work. Compound USB devices are dev ice s that have multiple components connected to an embedded[...]
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Page 21
Using USB Devices on the Network Using the UBox System Tray The UBox System Tray on t he Windows taskbar contains icons that enable you to access the following functions qui ckly and easily: Access the UBox settings. Configure Auto Connect. Connect to and disconnect from USB devices on your UBox. To use the system tray : 1. Find the Lan[...]
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Using USB Devices on the Network About Lantronix UBox Opens a window that displays the cu rrently installed software version. UBox Settings Opens the Lantronix UBox application. Auto Connect Settings Opens the Auto Connect windo w to configure your printers for Auto Connect mode. Connect to devices Allows you to connect to available USB device s. T[...]
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Page 23
Using USB Devices on the Network Figure 4-6. Epson Printer Co nnected To use the auto connec t feature: 1. Select the printer on the USB Devi ces tab and do one of the following: Right-click the UBox icon in the system tray and sel ect Auto Connect Settings . Click the Auto Connect Setting s button in the lower right corner. The Lantronix U[...]
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Page 24
Using USB Devices on the Network Figure 4-7. Auto Connect Enab led You may see your printer listed multiple times if you or your pr inter's software created multiple printers in Windows' s Printers and Faxes window. You can either delete the extra printers in the Printers and Faxes wind ow o r enable Auto Connect for all of the printers. [...]
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Using USB Devices on the Network When the printer has finished printing, Auto Conn ect disconnects your printer and makes it available to other users. Multiple Print Jobs from Multiple Users If you have two users printing to the same printer, Auto Conne ct connects whichever computer reaches the UBox first. The se cond user's print job stays i[...]
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Page 26
Using USB Devices on the Network Figure 4-9. Forced De vice Disconnect o n the Advanced Menu A message displays cautioning you to make sure the device is not being used. 3. If you are sure that you want to continue, click the Yes button. The device status is now Available . Using Multi-and Single-User Connect Modes The UBox has two Device Conn ect [...]
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Page 27
Using USB Devices on the Network Please note that you can also configure a singl e USB device to be dedicated to particular computer and st ill share other USB devices with other computers. You can select the desired mode on the Serv ers tab. For details, please see 5: Changing the UBo x's Settings . Device Status The USB Dev ices tab shows th[...]
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Using USB Devices on the Network Separating Compound Devices Types of USB Devices USB devices fall into one of the following categorie s: Single USB device: A USB device that contains only one component (fo r example, a single button mouse). Composite USB device : A device that provides multiple functio ns but appears as one device (for exa[...]
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5: Changing the UBox's Settings Overview The Lantronix UBox comes pre-co nfigured for use with most networks. However, you may want to change some of the settings for your spe cific ne t work or USB device- sharing needs. This cha pter describes how to change the UBox's settings and what the settings affect. Note: To modify settings for t[...]
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Page 30
Changing the UBox's Settings Figure 5-1. Servers Tab 3. Select a UBox. Detailed informat ion about the UBox display s under Ser ver Details on the right side of the window. 4. Review the following information: Server # Your UBox's MAC/Net work address, found on the label on the bottom of the unit. Server Name Name of your UBox. You can mo[...]
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Page 31
Changing the UBox's Settings message, you must upgrade your UBox’s firm ware. Select your UBox in the Servers tab and click the Edit Server Config button. (See Updating the UBox's Firmware on page 40.) Temp. Defaults : The UBox hardware is in Temporary Default Settings Mode . This mode allows you to return the UBox to its factory settin[...]
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Page 32
Changing the UBox's Settings Figure 5-2. Edit Server Config uration – Access Tab Notes : Firmware Upgrade: After clicking the Edit Configuration button, a m essage may display informing you about new firm ware. You can only update your UBox's settings after you have upgrade d your firmware. While updating your UBox, its icon disappears [...]
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Page 33
Changing the UBox's Settings connected to the UBox. Before using a USB devic e (e.g., a printer or scanner), you must click the Connect icon on the USB Devices tab. Single-User: Only one user can connect to the UBo x at one time. Use this mode if there is only one client computer, or if onl y one client computer will be po wered on at a time a[...]
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Page 34
Changing the UBox's Settings Editing Server Settings: Network Tab The Net w ork tab contains netwo rk settings determining how the UBox communicates on your network. You ca n c onfigure how the UBox obtains its IP address, what TCP/UDP port it uses to comm unicate (useful when dealing with firewalls), and the method that the UBox us es to “a[...]
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Page 35
Changing the UBox's Settings Note: You can get more information about Zeroco nfig (also called Zeroconf) at http://www.zeroconf.org/ Use Static IP: Use this mode if you want your UBox always to use the same net work settings. You must enter the IP Address, Subnet Mask, and Gateway for the UBox to communicate with the network. IP Address The UB[...]
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Page 36
Changing the UBox's Settings Discovery Mode Select the method the UB ox should use to send its UDP data. Broadcast: By default, the UBox uses this method to send discover messages to UBox clients. Broadcast sends UDP messages to every Ethernet-con nected device on your network. This is the best setting to u se on small networks, home networks,[...]
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Page 37
Changing the UBox's Settings 1. On the Edit Server Conf iguration windo w, click the USB Device Configuration tab. Figure 5-4. Edit Serv er Configurat ion – USB Device Configuration Tab 2. Update the following settings as desired: Server Serial No. (Vie w-only) Corresponds to the UBox’s MAC/Net work address (printed on the bottom of your U[...]
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Page 38
Changing the UBox's Settings Figure 5-5. Dev ice Configuration Window The following information display s at the top: USB Product Name Name programmed into the USB device b y the manufacturer. Vendor ID (VID) Vendor ID programmed into the USB device by the manufacturer. Product ID (PID) Product ID programmed into the USB device by the manufact[...]
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Page 39
Changing the UBox's Settings and you move the USB device to a different port, select the Requires Passw ord to Connect checkbox again. Connection Password and Reenter Passw ord If you selected the checkbox above, enter and then ree nter a password a user must use to view the USB device. Share Mode Select one of the following types of connectio[...]
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Page 40
Changing the UBox's Settings Restoring Default Settings Note: Restoring the UBox’s default settings closes all device connections, possibly adversel y affecting users connected to them. Please be sure that all devices attached to the UBo x are not in use before continuing. To restore the UBox to factory settings: 1. On any of the Edit Server[...]
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Page 41
Changing the UBox's Settings Figure 5-7. Servers Tab 2. Click the Update Server Firm w are button. An update confirmation window displays. Figure 5-8. Update Serv er Firmw are 3. Click the Updat e button to start the upgrade. Note: Always have the latest firm ware installed on your UBox. We do not recommend using older firm ware on your UBox w[...]
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Page 42
Changing the UBox's Settings Overriding Server Network Settings You can override server network settings to configure a UBox that has been plac ed in a static IP-based network. This make s it so that you do not have to change your local TCP settings, connect to the UBox using a direct Ethernet connection, or set up a DHCP address. Note: By def[...]
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Page 43
Changing the UBox's Settings addresses are in the range 16 9 .254.0.1 to 16 9.254.255.1. Use this setting if the UBox is in a network that only uses Zeroconfig IP addresses. Note: Zeroconfig (also called Zeroconf) is a networking protocol that allows co mputers to find each other automatically without the need for you to ent er IP addresses, c[...]
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Page 44
6: Changing Local Software Settings To modify the settings for the UBox software, you use the Local Settings tab. These settings are kept on your computer. Note: The Servers tab is for m odifying the settings for the UBox. These settings are stored on the UBox hardwa re. See 5: Changing the UBox's Settings. The Local Settings tab allows you to[...]
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Page 45
Changing Local Software Settings Figure 6-1. Local Settings Tab 2. In the Personal Communications Settings area, update the following information as needed: Client Name Name of your computer that is broadc ast to the UBox and to other users on the network. The default name is the comput er name specified when your co mputer was first set up. You ca[...]
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Page 46
Changing Local Software Settings Updating Server Access Settings The Server Access Settin gs area in the Local Settings tab is for connecting to a UBox that is either password protected or uses active discovery. For most users, Server Access Settings are blank. To update server access setting s: 1. In the Server Access Settings area of the Local Se[...]
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Changing Local Software Settings Server # Serial number of the UBox to which you want to connect. Server Name Name of the UBox to which you want to connect. Status Status of the UBox to which you want to connect. Online displays if you have succ essfully connected to the UBo x. Offline displays if the UBox is not detected. Password Displays Yes or [...]
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Page 48
Changing Local Software Settings Switching Between Sets of UBoxes The UBox software on your computer can onl y “see” eight UBoxes at a time. This is true even with Active Discovery, which c an see UBoxes with different UDP po rt numbers. To use a ninth UBox, you have two options: Change both the local UDP port and the UBox UDP port to the s[...]
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Page 49
7: T roubleshooting Before You Begin Please make sure that you already have: Installed the latest version of the Lantronix UBox software. Connected your UBox hardware to your network. Connected your computer to the same network as the UBox hard ware. Turned on the UBox (by connecting its power supply to an outlet). Turned on you[...]
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Page 50
Troubleshooting Figure 7-1. Status Lights SYSTEM NETWORK 1 2 3 1 2 3 4 3 2 1 USB Note : For a detailed description of eve ry light and its status, please read A: Status Light Behavior . While the UBox is booting up, different status lights turn on and off. Once the UBox is running, the status lights have new mean ings that help trouble shoot the UB[...]
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Page 51
Troubleshooting SYSTEM Status Lights 2 and 3 Look at the USB status lights 2 and 3 (two red lights under SYSTE M). Status 2 is the red light in the middle, and Status 3 is t he rightmost red light). Note the status of each. Status Conditio n Suggestions SYSTEM 2 is On / SYSTEM 3 is On The UBox has obtaine d an IP address using DHCP a nd does not sh[...]
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Page 52
Troubleshooting USB Status Lights 1-4 Locate the green light under USB that corresponds to the USB port to which your USB device (e.g., printer or scanner) is connected. Status Conditio n Suggestions Off The UBox does not have po wer. Check the UBox's power suppl y and its connection to an outlet. Blinking may indicate the UB ox hardware does [...]
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Page 53
Troubleshooting Troubleshooting: UDP Ports Make sure that your UBox software and hard ware are communicating on the same UDP port. To verify this, open the Lantronix UBox application. Your UBox should display. In the Lantronix UBox application, is your UBox listed? Status Conditio n Suggestions Is Not Listed The UBox software cannot find the UBox h[...]
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Page 54
Troubleshooting Troubleshooting: Network Issues Communication Between your PC and the UBox If you have determined via the status LEDs that the UBox is communicating with a specific network, but network communi cati on between the computer and the UBox is not established, you can ping the UBox from the PC trying to communicate with the UBox: To ping[...]
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Troubleshooting If you are using a firewall, configure the fi rewall software to allow UDP traffic on port 10010 and to allow TCP/IP traffic on port 1001 0. The UBox uses both UDP and TCP/IP to communicate. Note : For step-by- step instructions on c onf iguring the software firewall that is built into Windows XP, see B: Configuring the Windows XP F[...]
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Page 56
Troubleshooting Rebooting the UBox into Safe Mode Using the Reset Button If you have made an unwanted change to the UBox settings an d can no longer access the UBox, you can boot it into a “saf e mode.” In this mode, t he UBox reboots using default settings (e.g., multi-user co nnect mode or default IP mode) and allows you to view and edit the [...]
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Troubleshooting Technical Support If you are experiencing an error that is not described in this ch apter, or if you are unable to fix the error, contact us a s follows: Technical Support US C heck our online knowle dge base or send a question to Technical Support at http://www.lantronix.com/support . Technical Support Europe, Middle East, Africa P[...]
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Page 58
A: S tatus Light Behavior The Lantronix UBox comes equipp ed with ten LE D lights that report the status of the Lantronix hardware. Figure 7-3. Position of Status Lights on the UBox SYSTEM NETWORK 1 2 3 1 2 3 4 3 2 1 USB The meaning of these lights ch anges de pending on whether the UBox is booting up (you have just turned on the UBox), or if it is[...]
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Page 59
Status Light Behavior Table 7-1 . UBox Status Lights —UBox is Booting UP Stage Status Troubleshooting STAGE 1 UBox Is Booting Up When the USB UBox is first powered on, the (red) SYSTEM 3 light is ON while the UBox is booting. If this light never goes off or the 4 (green) USB lights never come on, you may have a har dware failure. Please contact L[...]
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Page 60
Status Light Behavior Table 7-2. UBox Status Lights -- UBox is Running Light Color Status Green Slowing Blinking (on for 3 seconds then off/on): UBox is working. OFF or ON (does not blink): SYSTEM 1 If the light is off, the UBox is not rece iving pow er. If the light is on, the UBox has crashed and needs to be reset (see Resetting the UBo x Hardwar[...]
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Page 61
B: Configuring the Windows XP Firewall The following instructions detail ho w to configure Window XP's built-in firewall for use with the Lantronix UBox. While these instructions are specifi c for this software, you can apply the basic idea of these in structions to configuring other firewalls. These instructions show you how to: Determine[...]
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Page 62
Configuring the Windows XP Firewall Step 2 – Access Your Firewall Software (Window s XP and XP Service Pack 1 Only) You need to know your UBox's UDP/ TCP port numbers and IP addre ss before configuring your firewall. If you already know this information, skip ahead to Step 3a - Add Settings to the Firewall to Allow Communication with the UBo[...]
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Page 63
Configuring the Windows XP Firewall Dynamic addresses can chang e at any moment, making it harder for firewall s to keep track of. If you need to use a fi rewall, we sugg est that you configure your UBox to use a static IP address. Also, if your fire wall is currently turned on, you will not be able to see the UBox. Turn off the firewall to allow y[...]
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Page 64
Configuring the Windows XP Firewall 4. Click the Advanced tab, and then clic k the Settings button. The Advanced Settings window opens Figure 7-6. Advanced Settings Wind ow Step 3a - Add Settings to the Firewa ll to Allow Communication with the UBox To add your UDP Port to the fire w all: 1. In the Advanced Settings window, click the Add button. Th[...]
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Configuring the Windows XP Firewall 2. In the Description of Service field, enter something descriptive like “Lantronix UBox UDP.” 3. In the IP address fiel d, enter the IP address. 4. In both the External Port and Internal Port fields, enter the UDP port numb er. 5. Select UDP . 6. To save your cha nges, click OK. You have added support for th[...]
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Page 66
Configuring the Windows XP Firewall Step 3b - Access and Configure Your Fi rewall Softw are (Windows XP Service Pack 2 Only) To access your fire w all software: 1. From the Start menu, click Control Panel . The Control Panel window opens. 2. Double-click Windo w s Firewall . The Windows Firewall window opens. (If you do not see Windo w s Firewall ,[...]
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Page 67
Configuring the Windows XP Firewall Figure 7-10. Exceptions Tab To add your UDP port to the fire w all: 1. On the Exceptions tab, click the Add P ort button. The Add a Port window displays. Figure 7-11. Add a Port Window - UDP 2. In the Name field, enter something descriptive like “Lantronix UBo x UDP.” 3. In the Port number field, type 10010 .[...]
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Page 68
Configuring the Windows XP Firewall 4. Select UDP . 5. Click OK . To add your TCP port to the fire w all: 1. On the Exceptions tab, click the Add P ort button. The Add a Port window displays. Figure 7-12. Add a Port Window - TCP 2. In the Name field, enter something descriptive like “Lantronix UBo x TCP.” 3. In the Port number field, type 10010[...]
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Page 69
C: Compliance FCC United States FCC DECLARATION OF CO NFORMITY We, Lantronix, at 15353 Barranca Parkway Irvine, CA 92618 USA (949) 353-39 90 declare under our sole responsibility that the Lantronix UBox USB Server, Model UBX4100 complies with Part 15 of FCC Rule s. Operation is subject to the following two conditions: (1) this device may not cause [...]
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Compliance CE Mark Declaration of Conformity (According to EN 45014) Manufacturer's Name an d Address Lantronix 15353 Barranca Parkway Irvine, CA 92618 USA (949) 353-39 90 Declares that the produc t: Product Name: UBox USB Dev ice Server Model Number: UBX4100 Conforms to the following Product Specification s: EN 55022: 1998 Class B EN 55024: 1[...]
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Compliance Australia/New Zealand This device complies with AS/NZS 3548 Class B limits for the operation of Information Technology Equipment. UBox User Guide 71[...]
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D: Lantronix Softwar e License Agreement This Agreement constitutes a legal agre ement between you, the end user, and Lantronix regarding the Lantronix software accomp anying this Agreement (‘Software’). You should carefully read the following term s and conditions before installing this software. EITHER CLICKING ON TH E ACKNOWLEDGMENT BUTTON B[...]
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Lantronix Software License Agreement 5. LIMITED WARRANTY. As its only Wa rranty under this Agreement, Lantronix warrants the media on which the Softwa re is provided to be free from defects in materials under no rmal use for a period of 90 days from the date of the purchase of the Lantronix UBX4100 hardware. EXCEPT AS EXPRESSLY WARRANTED HEREIN, TH[...]
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E: Lantronix W arranty Lantronix warrants each Lantronix product to be free from defe cts in material and workmanship for a period of TWO YEARS after the date of shipment. During this period, if a customer is unable to resolv e a product problem with Lantronix Tech nical Support, a Return Material Authorization (R MA) will b e issued. Following rec[...]