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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of Lathem PayClock PC400TX, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
What is an instruction?
The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of Lathem PayClock PC400TX one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.
Unfortunately, only a few customers devote their time to read an instruction of Lathem PayClock PC400TX. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
What should a perfect user manual contain?
First and foremost, an user manual of Lathem PayClock PC400TX should contain:
- informations concerning technical data of Lathem PayClock PC400TX
- name of the manufacturer and a year of construction of the Lathem PayClock PC400TX item
- rules of operation, control and maintenance of the Lathem PayClock PC400TX item
- safety signs and mark certificates which confirm compatibility with appropriate standards
Why don't we read the manuals?
Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Lathem PayClock PC400TX alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Lathem PayClock PC400TX, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Lathem service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Lathem PayClock PC400TX.
Why one should read the manuals?
It is mostly in the manuals where we will find the details concerning construction and possibility of the Lathem PayClock PC400TX item, and its use of respective accessory, as well as information concerning all the functions and facilities.
After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.
Table of contents for the manual
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Page 1
PC400 & PC400TX Terminal Installation & User’s Guide[...]
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Page 2
PayClock, Lathem and the Lathem logo are registered trademarks of Lathem Time Corpora tion. Other product name s mentioned in th is manual may be trademarks of their respective comp anies and are hereby acknowledg ed. Warning : Changes or modifications to this unit not expressly approved by the party responsib le for compliance could void the user?[...]
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Page 3
Support Information Lathem offers techni cal support on a per incident basi s. Calls for support aft er the first 30 days are chargeable per incident . Support Agreements are available that enabl e you to unlimited technical support, no charge upgrades and next day shipm ent of replacem ent hardware depending on the Agreement selected. When calling[...]
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C ONTENTS WELCOME........................................................................................................................ ............. 1 F EATURES AND S PECIFICATIONS .................................................................................................... 1 I MPORTANT F IREWALL S OFTWARE N OTICE ........................[...]
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PC400 Termi nal Installati on & User’s Guide - 1 CHAPTER 1 Welcome Reliability, functionality an d ease of use are trad emarks of th e PayClock terminals. With the PC400 term inal, em ployees use their Lathem ID badges to punch in and out, view messages or benefit time balances – it’s that simple. Using Lathem time and attendance software[...]
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Page 8
2 - PC400 Termi nal Installati on & User’s Guide Certification: UL, cUL, FCC Part -15 and FCC Part -68 (when equipped wit h optional intern al modem) Cable Specs: Note: All cables must confor m to local building/electrical codes. Consult a qu alified installer. RS232 – Dat a comm unicati ons cable. Approved m axim um le ngth - 50 feet. Conn[...]
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Page 9
PC400 Termi nal Installati on & User’s Guide - 3 Here is a list of t he applications and their correspondi ng application execut ables: Main Application Files BADGEX.EXE Badge Excluder Utility BELL.EXE Bell Ringing Setup Wizard BT32SMGR.EXE Database Service** BTENG32M.EXE Database Manager** DIALIN.EXE Dial In Manager Wizard DBMGR.EXE Database[...]
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Page 10
4 - PC400 Termi nal Installati on & User’s Guide CHAPTER 2 Mount the Clock Find a suitable location where: Temperature stays within 32 ° -110 ° F Humidity remains below 95% No excessive vibrations are present An electrical outlet is within 4 feet Note: Exposure to outdoor conditions, ra in, snow, etc voids the warranty. Wall[...]
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Page 11
PC400 Termi nal Installati on & User’s Guide - 5 Note: The PC400 back box is designed to align wit h mounting hol es if you are replacing a PC2000, PC1000 or PC100 t ermi nal. ♦ Drill the 3 holes no ted using a 5/16 ” drill bit. ♦ Insert a wall anchor (not included) in each hole and tap with a hamm er until flush with the wall. ♦ Alig[...]
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Page 12
6 - PC400 Termi nal Installati on & User’s Guide Desktop Mount - To install the back box ♦ Locate a flat surface. Make sure you can plug the terminal into a 110VAC wall outlet (220VAC i n Europe and other areas), which should be no farther t han 4 feet from the terminal. ♦ Remove one of t he back box knockouts, so you can run the com muni[...]
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PC400 Termi nal Installati on & User’s Guide - 7 CHAPTER 3 Connect the Communication Cables RS-232 Connections You can connect one clock to the host com puter wit h an RS-232 connection. This is a basic connection using an RS 232 serial cable. See Appendix A for the RS232 cable diagram To make an RS232 connection ♦ Run your RS-232 cable fro[...]
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Page 14
8 - PC400 Termi nal Installati on & User’s Guide RS-485 Connections An RS-485 connection can att ach up to 31 clocks to the com puter, using a SWIFT-485+ converter that you can purchase from Lathem. You can wi re the clocks directly to the converter (star configurati on) or wire them to RS485 Termi nal Screws; this all ows you to run in a sin[...]
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Page 15
PC400 Termi nal Installati on & User’s Guide - 9 Modem Connections (optional) A PC400 with the m odem m odule all ows your computer t o call the PC400 or the PC 400 can call the com puter and comm unicate t hrough the telephone line as if di rectly connected. It is recom mended t hat remote t erminal s be connected to a dedicated phone line w[...]
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Page 16
10 - PC400 Termi nal Installati on & User’s Guide PC400TX TCP/IP Connections (optional) For Ethernet com municati ons, CAT 4 or 5 unshielded twis ted pair high-speed data comm unication cable is recomm ended. A standard Ethernet cable should be used, unlock and remove the te rminal from the m ounting bracket. Rout e the cable through the desi[...]
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Page 17
PC400 Termi nal Installati on & User’s Guide - 11 Bell Relay Connections With the b ell relay, yo u can prog ram when bells or other d evices will ring using the Bell Wizard in your Termi nal Manager software. You should have a qual ified/certi fied electrician connect y our signaling devices t o ensure proper connections and prevent damage t[...]
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12 - PC400 Termi nal Installati on & User’s Guide CHAPTER 4 Setup the Clock You must power up and configure each cloc k when you install it. You can do this through the term inal setup m ode. Note: The set up of t he PC400 and PC400TX are the same. S tarting the T erminal Setup Mode The termi nal must fi rst go through its power - up t est be[...]
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Page 19
PC400 Termi nal Installati on & User’s Guide - 13 Note: The first time the PC400/PC400TX is powered up it will go into the Terminal Setup Mode auto matically. Terminal Setup Mode Use the terminal setup mode to set the time, date, baud rate and terminal ID # for the terminal. *NOTE* You can exit the terminal setup mode at any t ime by pressing[...]
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Page 20
14 - PC400 Termi nal Installati on & User’s Guide PIN Entry SetupMode The PIN Entry Setup Mode all ows you to enable or disabl e PIN entry from the keypad. PIN entry enables your em ployees t o key in their badge num ber when punching instead of swiping their badge. With PIN entry en abled employees can do either, swipe their badge or key in [...]
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PC400 Termi nal Installati on & User’s Guide - 15 CHAPTER 5 Using the Clock At the PC400/PC400TX seri es clocks, empl oyees can punch in and out, transfer, ente r amounts, vi ew messages and punch inform ation. They can do this by swiping t heir badge or by using the PIN entry feat ure. PIN entry allows the em ployee to key i n their badge nu[...]
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16 - PC400 Termi nal Installati on & User’s Guide To transfer ♦ Press Transfer ♦ Swipe your badge or PIN your badge num ber and press # [enter] ♦ Key in the departm ent num ber for the transfer or press the button to scan up the li st of departm ents or press the button to scan down the li st of departm ents ♦ Press # [enter] ♦ Pres[...]
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Page 23
PC400 Termi nal Installati on & User’s Guide - 17 To see the Terminal Status ♦ Press Terminal Status ♦ The status screen displays Supervisor Mode Two supervisor modes are avai lable for your PC400/ PC400TX. You can override a lockout schedule and m anually close t he bell relay. Schedule Override With a supervisor badge, you can tem porar[...]
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Page 24
18 - PC400 Termi nal Installati on & User’s Guide Manual Bell Ring With a supervisor badge, you can m anually close t he bell ringer relay. Thi s function could be used for fire d r ills or to test the bell circuit. To manuall y close the bell ri nger relay: 1. Press # [enter], swipe your supervi sor badge 2. “Supervisor Mode” with show o[...]
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Page 25
PC400 Termi nal Installati on & User’s Guide - 19 A PPENDIX A Wiring Diagrams RS-232 to Host DB9/RJ45 ADAPTOR[...]
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Page 26
20 - PC400 Termi nal Installati on & User’s Guide RS-485 Network Multi Dr op Netw ork using the SWIFT485+ PC400 Term inal Block PC400 Term inal Block PC400 Term inal Block Note: When replacing a PC2000 RS485 t erminal with a PC400, you can connect the PC400 term inal using the exist ing J-Kit. Sim ply plug i n the cable that goes from the jun[...]
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Page 27
PC400 Termi nal Installati on & User’s Guide - 21 A PPENDIX B PC400 T erminal Block Diagram Modem/ 10BaseT Connection RS232 / RS485 Connection Power Connector Comm on Normally Open Normally Closed Bell Relay Screw Terminals ( - ) (+) RS485 Screw Terminals Bell Relay Fuse (1amp slow blow)[...]
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Page 28
22 - PC400 Termi nal Installati on & User’s Guide A PPENDIX C Inst alling a Modem Module in the PC400 ¾ Remove the Pay Clock 400 Terminal from the Back Box 1. Unlock and remove the term inal from the back box. Place the terminal on a comfortable workspace. 2. Using a Philips screwdriver, remove and save the 4 Philips head screws at each corn[...]
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Page 29
PC400 Termi nal Installati on & User’s Guide - 23 Figure 9 Position the m odem module so Pin-1 will be inserted into the b ottom socket on the lower right hand corner of the CPU board. PC400 Modem Circuit Board Assembly Pin - 1 Figure 10 Internal Cover Plate Cover Plate[...]
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Page 30
24 - PC400 Termi nal Installati on & User’s Guide A PPENDIX D Inst alling a TCP/IP 10Base T Module in the PC400 ¾ Remove the Pay Clock 400 Terminal from the Back Box 1. Unlock and remove the term inal from the back box. Place the terminal on a comfortable workspace. 2. Using a Philips screwdriver, remove and save the 4 Philips head screws at[...]
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Page 31
PC400 Termi nal Installati on & User’s Guide - 25 Figure 11[...]
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Page 32
26 - PC400 Termi nal Installati on & User’s Guide A PPENDIX E Replacing an Existing PayClock 2000 or PC100 The PC400 has been designed to eas ily replace other PayClock term inals in the field. The PC400 back box allows you use the exis ting mount ing holes from your current term inal. Foll ow these simple instructions when connecti ng your n[...]
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Page 33
PC400 Termi nal Installati on & User’s Guide - 27 Figure 12 Replacing a RS-232 PC2000 with a RS-232 PC400 using the adaptor kit part # VIE2787 Replacing PC2000 or PC100R terminals with PC400’s in a RS-485 network[...]
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28 - PC400 Termi nal Installati on & User’s Guide A PPENDIX F T roubleshoot the Clock Problem : Termi nal does not power up and the display does not appear. Reason : Your power is not connected Solution: M ake sure that the power pack is plugged i nto a live AC outlet . Make sure that the other end of the power pack is pl ugged into the clock[...]
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Page 35
PC400 Termi nal Installati on & User’s Guide - 29 Problem : When an employee swipes a badge th e terminal displays --ACCESS DENIED-- Reason : The badge is rejected due to the em ployee’s schedule. Solution: Assign a schedule through the software that will allow the em ployee to punch at this tim e. Reason : The badge is rejected due to the [...]
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30 - PC400 Termi nal Installati on & User’s Guide Limited One-Year Limited Warranty Lathem warrants the hardware products de scribed in this guide against defect s in material and workmanship for a period of one year from date of original purchase from Lathem or from an authorized Lathem reseller. The conditions of this warranty and the exten[...]
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Page 37
Index B Bell Relay Connections, 11 C Connect the Communication Cables, 7 F Features and Specifications, 1 H Help Support Agreements, 3 I Installing a Modem Module in the PC400, 22, 24, 26 M Manual Bell Ring, 18 Modem Connections (optional), 9, 10 Mount the Clock, 4 P PC400 Terminal Block Diagram, 21 R RS 232 Connections, 7 RS-232 to Host, 19 RS-485[...]