Lenovo 2344BMU manual

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Table of contents for the manual

  • Page 1

    User Guide ThinkP ad T430 and T430i[...]

  • Page 2

    Notes: Before using this information and the pr oduct it supports, be sur e to r ead and understand the following: • Safety, Warranty, and Setup Guide • Regulatory Notice • “Important safety information” on page vi • Appendix C “Notices” on page 169 The Safety, W arranty, and Setup Guide and the Regulatory Notice have been uploaded [...]

  • Page 3

    Contents Read this rst . . . . . . . . . . . . . . v Important safety information . . . . . . . . . . vi Conditions that requir e immediate action . . vii Safety guidelines . . . . . . . . . . . . vii Chapter 1. Product overview . . . . . . 1 Locating computer controls, connectors, and indicators . . . . . . . . . . . . . . . . . . 1 F ront view[...]

  • Page 4

    Reinstalling pr einstalled applications and device drivers . . . . . . . . . . . . . . . . . . 67 Solving recovery pr oblems . . . . . . . . . . 68 Chapter 6. Replacing devices . . . . . 69 Static electricity prevention . . . . . . . . . . 69 Replacing the battery . . . . . . . . . . . . 69 Replacing the hard disk drive . . . . . . . . . 73 Replaci[...]

  • Page 5

    Japan compliance statement for products which connect t o the power mains with rat ed current less than or equal to 20 A per phase . . . . . . . . . . . . . . . . 163 Lenovo pr oduct service information for T aiwan . . . . . . . . . . . . . . . . 163 Appendix B. WEEE and recycling statements . . . . . . . . . . . . . 165 EU WEEE statements . . . . [...]

  • Page 6

    iv User Guide[...]

  • Page 7

    Read this rst Be sure to follow the important tips given her e t o get the most use and enjoyment out of your computer . F ailure t o do so might lead to discomfort or injury, or cause your computer t o fail. Protect yourself from the heat that your computer generates. When your computer is turned on or the battery is char ging, the base, the pa[...]

  • Page 8

    Protect your comput er and data when moving it. Before moving a comput er equipped with a hard disk drive, do one of the following, and make sur e that the power switch is off or is blinking: • T urn it off. • P ut it in sleep mode. • P ut it in hibernation mode. This will help to prevent damage to the computer , and possible loss of data. Ha[...]

  • Page 9

    Conditions that requir e immediate action Products can become damaged due to misuse or neglect. Some product damage is serious enough that the product should not be used again until it has been inspect ed and, if necessary, repaired by an authorized servicer . As with any electronic device, pay close attention to the product when it is turned on. O[...]

  • Page 10

    replacing parts. The Off state of a power indicat or does not necessarily mean that voltage levels inside a product ar e zer o. Befor e you remove the covers from a pr oduct equipped with a power cor d, always make sure that the power is turned off and that the product is unplugged fr om any power source. If you have any questions or concerns, cont[...]

  • Page 11

    P ower cords and power adapters DANGER Use only the power cor ds and power adapters supplied by the pr oduct manufactur er . The power cords shall be safety approved. F or Germany, it shall be H05VV -F , 3G, 0.75 mm 2 , or better . F or other countries, the suitable types shall be used accordingly . Never wrap a power cord around a power adapter or[...]

  • Page 12

    Plugs and outlets DANGER If a receptacle (power outlet) that you int end to use with your computer equipment appears t o be damaged or corroded, do not use the outlet until it is replaced by a qualied electrician. Do not bend or modify the plug. If the plug is damaged, contact the manufacturer to obtain a replacement. Do not share an electrical [...]

  • Page 13

    General batt er y notice DANGER P ersonal computers manufactured by L enovo contain a coin cell battery t o provide power to the system clock. In addition, many mobile products, such as not ebook computers, utilize a rechargeable battery pack t o pr ovide syst em power when in portable mode. Batteries supplied by Lenovo for use with your pr oduct h[...]

  • Page 14

    Lithium coin cell battery notice DANGER Danger of explosion if battery is incorr ectly replaced. When replacing the lithium coin cell batt er y, use only the same or an equivalent type that is recommended by the manufacturer . The battery contains lithium and can e xplode if not pr operly used, handled, or disposed of. Do not: • Throw or immerse [...]

  • Page 15

    Heat and pr oduct ventilation DANGER Computers, ac power adapters, and many accessories can gener ate heat when turned on and when batteries are charging. Notebook computers can gener ate a signicant amount of heat due to their compact siz e. Always follow these basic pr ecautions: • When your computer is turned on or the battery is charging, [...]

  • Page 16

    Electrical curr ent safety information DANGER Electric current from power , t elephone, and communication cables is hazardous. T o avoid a shock hazard: • Do not use your computer during a lightning storm. • Do not connect or disconnect any cables or perform installation, maintenance, or reconguration of this product during an electrical st [...]

  • Page 17

    DANGER Some laser products contain an embedded Class 3A or Class 3B laser diode. Note the following. Laser radiation when open. Do not stare into the beam, do not view directly with optical instruments, and avoid direct e xposure to the beam. Liquid crystal display (L CD) notice CA UTION: The L CD is made of glass, and rough handling or dropping th[...]

  • Page 18

    DANGER Do not connect phone line while using tablet mode. Notice for users in the U .S.A. Many personal comput er pr oducts and accessories contain cords, cables or wires, such as power cords or cords to connect the accessory to a personal comput er . If this pr oduct has such a cor d, cable or wir e, then the following warning applies: WARNING: Ha[...]

  • Page 19

    Chapter 1. P roduct overview This chapter pr ovides information about the locations of connectors, locations of important pr oduct labels, computer features, specications, oper ating environment, and pr einstalled ThinkV antage ® T echnologies and other software. This chapter contains the following topics: • “L ocating computer contr ols, c[...]

  • Page 20

    7 T ouch pad buttons 8 T r ackPoint buttons 9 Fn key 10 Built-in ster eo speaker (left) 11 Volume control butt ons 12 Black butt on 13 Built-in microphone (left) 14 Int egrated camer a 15 ThinkLight ® light 16 Built-in microphone (right) 1 Status indicators Y our comput er has sever al status indicators. F or the detailed information about the loc[...]

  • Page 21

    Y ou also can use this button t o interrupt the startup sequence of your comput er to start the Rescue and Recovery ® workspace. T o access the Rescue and Recovery workspace, turn on your computer and press this button when the ThinkP ad logo is displayed on the screen. F or more information about Rescue and Recovery, see “Using the Rescue and R[...]

  • Page 22

    2 USB 2.0 connector The USB 2.0 connect or is used for connecting devices compatible with a USB int erface, such as a USB printer or a digital camer a. Note: When you attach a USB cable to the connector , mak e sure that the USB mark is facing upward. Otherwise the connect or might be damaged. 3 Wireless r adio switch Use this switch to quickly tur[...]

  • Page 23

    1 F an louvers (left) The internal fan and louvers enable air to circulat e in the comput er and cool the centr al pr ocessor . Note: T o avoid impeding airow , do not place any obstacle in front of the fan. 2 Monitor connector Y ou can attach an external monitor or a pr ojector to your computer to display computer output. Note: If you attach yo[...]

  • Page 24

    1 SIM car d slot 2 Battery 3 P ort r eplicator or docking station connector 4 Hard disk drive or solid state drive 5 Memory-upgr ade slot 6 PCI Expr ess Mini Card slot for wireless WAN card or mSA T A solid stat e drive 1 SIM card slot If your computer has a wireless WAN feature, it might requir e a Subscriber Identication Module (SIM) card to e[...]

  • Page 25

    Rear view Figure 5. ThinkP ad T430 and T430i rear view. 1 Always On USB connector 2 E thernet connector 3 P ower jack 4 F an louvers (rear) 1 Always On USB connector By default, the Always On USB 2.0 connect or enables you to char ge some devices, such as iPod ® , iPhone, and BlackBerry ® smartphones, even when your computer is in sleep (standby)[...]

  • Page 26

    Status indicators Y our computer has syst em-status indicat ors and power -status indicat ors. The status indicators show the current status of your computer . System-status indicators 1 Wireless LAN/W AN/WiMAX/Bluetooth status indicator • Green : The wir eless LAN, WAN, Bluet ooth, or WiMAX featur e is on. • Off: Wireless network devices are d[...]

  • Page 27

    1 Sleep status indicat or • Green : The computer is in sleep mode. • Blinking green : The comput er is entering sleep or hibernation mode, or is r esuming normal oper ation. 2 Battery status indicator • Green : The batt er y charge level is 20% or more. • Orange : The battery charge level is between 5% and 20%. • F ast blinking orange : T[...]

  • Page 28

    Y ou can nd the machine type and model of your computer in the label as shown below: FCC ID and IC Certication number label There is no FCC ID or IC Certication number for the PCI Expr ess Mini Car d shown on the enclosur e of your comput er . The FCC ID and IC Certication number label is afx ed on the car d installed in the PCI Expr[...]

  • Page 29

    Certicate of Authenticity label The Micr osoft Certicate of Authenticity label for the pr einstalled oper ating system is attached. P rinted on this label are the pr oduct ID and the pr oduct key information for your comput er . Recor d this information and k eep it in a safe place. Y ou might need these numbers t o start your comput er or r [...]

  • Page 30

    • mSA T A solid state drive (on some models) Display The color display uses TFT technology . • Size: 14.0 inches (355.6 mm) • Resolution: – L CD: Up t o 1600-by-900, depending on the model – External analog monitor: Up to 2048-by-1536, depending on the model – External digital monitor: Up to 2536-by-1600, depending on the model • Brig[...]

  • Page 31

    • Integr ated wir eless WAN (on some models) • Integr ated WiMAX (on some models) Security feature • Fingerprint r eader (on some models) Specications Size • Width: 340.5 mm (13.4 inches) • Depth: 232 mm (9.13 inches) • Height: 29.5 mm (1.16 inches) Heat output • 65 W (222 Btu/hr) maximum, 90 W (307 Btu/hr) maximum P ower source (a[...]

  • Page 32

    If possible, place your computer in a well-ventilated and dry area without direct e xposure t o sunshine. Keep electrical appliances such as an electric fan, r adio, air conditioner , and microwave oven away from your computer because the strong magnetic elds generat ed by these appliances can damage the monitor and data on the har d disk drive.[...]

  • Page 33

    T able 1. Applications on L enovo ThinkV antage T ools (continued) Application Icon name ThinkV antage GPS GPS SimpleT ap SimpleT ap Note: Depending on your comput er model, some of the applications might not be available. • Accessing applications fr om Control P anel Click Start ➙ Control Panel . Depending on the application you want to access[...]

  • Page 34

    ThinkV antage applications This topic provides a brief introduction t o some ThinkV antage applications. Note: Depending on your computer model, some of the applications might not be available. Access Connections The Access Connections progr am is a connectivity assistant pr ogram for creating and managing location proles. Each location pr ol[...]

  • Page 35

    Lenovo ThinkV antage T ools The L enovo ThinkV antage T ools pr ogram helps you work mor e easily and securely by providing easy access to various t echnologies, such as: • Lenovo Solution Cent er • P ower Manager • Rescue and Recovery • System Update Message Center Plus The Message Cent er Plus program automatically displays messages t o i[...]

  • Page 36

    Note: The SimpleT ap progr am is only available on certain models preinstalled with the Windows 7 operating system. If your Windows 7 model is not preinstalled with the SimpleT ap progr am, you can download it from http://ww w .lenovo.com/support. System Update The System Update pr ogram helps you k eep the software on your computer up-t o-date by [...]

  • Page 37

    Chapter 2. Using your comput er This chapter provides information on using some of the computer components. Register your computer When you r egister your computer , information is enter ed int o a database, which enables L enovo to contact you in case of a r ecall or other sever e pr oblem. In addition, some locations offer e xtended privileges an[...]

  • Page 38

    • T ake advantage of the networking featur es by use of the Access Connections pr ogram. • T o learn mor e about using the wir eless featur es of your comput er , r efer to “Wireless connections” on page 32. • T o tr avel more condently, be sure to check the tips in “T r aveling with your comput er ” on page 47. • Pr ess Fn+F5, o[...]

  • Page 39

    P ower conservation • Fn+F4 Put your computer into sleep mode. T o r eturn to normal oper ation, press the Fn k ey only . If you want t o use the combination to put the computer into hibernation mode or do-nothing mode, change the settings in the P ower Manager pr ogram. Switching a display output location • Fn+F7 Switch between the comput er d[...]

  • Page 40

    Pr ess Fn+F6 t o open the Communications settings window . F r om this window , you can take a picture, change the camer a and audio settings, and open the Communications Utility pr ogram. Adjusting the brightness level of the computer display • Fn+F8 : The computer display becomes dimmer . • Fn+F9 : The computer display becomes brighter . This[...]

  • Page 41

    V olume and mut e buttons Y ou can adjust the sound level of the built-in speakers by using the following thr ee buttons: 1 Speaker mute button 2 V olume control button 3 Micr ophone mute button If you mut e the sound and then turn off your comput er , the sound will r emain muted when you turn on your computer again. T o turn on the sound, press t[...]

  • Page 42

    Windows key Y ou can display or hide the Start menu of the Windows oper ating system by pr essing the Windows key 1 : Y ou also can use the Windows key together with another key t o achieve other functions. F or details, r efer to the help information system of the Windows operating system. Using the UltraNav pointing device Y our computer comes wi[...]

  • Page 43

    Using the T r ackP oint pointing device The T r ackP oint pointing device consists of a pointing stick 1 on the keyboard and three click buttons at the bottom of the keyboard. T o move the pointer 5 on the screen, you apply pressur e to the nonslip cap on the pointing stick in any direction par allel to the keyboard; the pointing stick itself does [...]

  • Page 44

    Replacing the cap The cap 1 on the end of the T rackP oint pointing stick is r emovable. Y ou can replace it as shown in the drawing. Note: If you r eplace the keyboar d, a new keyboard is shipped with the default cap. If you wish, you can keep the cap from your old keyboard and use it on the new one. Using the touch pad The touch pad consists of a[...]

  • Page 45

    Using the Ultr aNav pointing device and an ext ernal mouse If you attach an ext ernal mouse t o a USB connect or , you can use the e xternal mouse simultaneously with the T r ackP oint pointing device and the touch pad. Disabling the T rackP oint pointing device or the touch pad T o disable the T r ackP oint pointing device or the touch pad, do the[...]

  • Page 46

    The ac power adapter that comes with your computer has two basic components: • The transformer pack that converts ac power adapt er for use with the comput er . • The power cord that plugs into the ac outlet and into the transformer pack. Attention: Using an impr oper power cord could cause severe damage to your computer . Connecting the ac pow[...]

  • Page 47

    Managing the batt er y power With P ower Manager , you can adjust your power settings to give you the best balance between performance and power saving. F or instructions on accessing the P ower Manager pr ogram, see “ Accessing ThinkV antage applications” on page 14. F or more information about the P ower Manager pr ogram, r efer to the help i[...]

  • Page 48

    3. F rom the left pane, select the task folder for which you want t o enable the wak eup function. The scheduled tasks ar e displayed. 4. Click a scheduled task, and then click the Conditions tab. 5. Under P ower , select the check bo x for W ake the computer to run this task . Enabling the battery alarm Pr ogram your computer so that when the batt[...]

  • Page 49

    DANGER If the rechargeable battery pack is incorrectly replaced, there is danger of an e xplosion. The battery pack contains a small amount of harmful substances. T o avoid possible injury: • Replace only with a battery of the type recommended by L enovo. • Keep the battery pack away from re. • Do not e xpose it to e xcessive heat. • Do [...]

  • Page 50

    Connecting to the network Y our computer has one or mor e network cards for connecting t o the Internet and t o your company's wired LAN or wir eless LAN network. Note: Some models come with a built-in wireless W AN card enabling you to establish wireless connections over r emote public or privat e networks. The Access Connections progr am is [...]

  • Page 51

    Establishing wir eless LAN connections Y our computer comes with a built-in wir eless network card and a congur ation utility to help you make wireless connections and monitor the status of your connection, so that you can stay connect ed to your network while you are in the ofce, in a meeting room, or at home, with no need for a wired connec[...]

  • Page 52

    F or maximum performance fr om your wireless WAN connection, please keep the following best usage guidelines in mind: • Keep your notebook away from your body . • Place your notebook on a at surface and open your computer display to an angel of slightly more than 90 degrees. • Place your notebook away fr om concret e or brick walls that ma[...]

  • Page 53

    Access Connections gauge If your comput er is running the Windows 7 oper ating system, the Access Connections gauge on the taskbar displays the signal str ength and status of your wireless connection. Y ou can nd more detailed information about the signal strength and status of your wireless connection by opening the Access Connections pr ogram [...]

  • Page 54

    • Wireless status icon stat es: wir eless WAN – P ower to the W AN radio is off – No association – No signal – Signal level 1 – Signal level 2 – Signal level 3 Note: If you have trouble in making a connection, try moving your comput er closer to your wir eless access point. Enabling or disabling the wireless features T o enable or dis[...]

  • Page 55

    can see only part of the screen at a time. Y ou can see other parts by moving the image with the T r ackP oint pointing device or another pointing device. Y ou can move the display output to the comput er display, the e xternal monit or , or both in the Display Settings window. Connecting an e xternal monitor T o attach an ext ernal monitor , do th[...]

  • Page 56

    12. Clear the Show compatible hardware check bo x. 13. Select Manufacturer and Model for your monit or . If you cannot nd your monitor on the list, stop the installation of this driver and use the driver shipped with your monitor . 14. After updating the driver , click Close . 15. Click OK . Note: T o change the color settings, right-click on th[...]

  • Page 57

    1. P ress Ctrl+Alt+F12. The Int el Gr aphics and Media Control P anel window opens. 2. Select Advanced Mode and click OK . 3. Select Multiple Displays . 4. In the Operating Mode eld, select either of the following options and nish other congur ation. – Single Display : Depending on your conguration, the computer output is displayed ei[...]

  • Page 58

    Playing sound Y our pr ojector might have one or more audio-input connectors. T o project sound, you will need to attach the combo audio jack on your comput er to these connectors by using an audio cable (commercially available). Using the Extend desktop function Y our comput er supports a function named the Extend desktop function. With the Ext en[...]

  • Page 59

    Using audio features Y our comput er is equipped with the following: • Combo audio jack, 1/8 inch (3.5 mm) in diamet er • Built-in speakers • Built-in microphone The following table shows which functions of the audio devices attached to the jacks on your computer or docking station ar e supported. T able 3. Audio feature list Headset with a 3[...]

  • Page 60

    2. Click the Manage Settings button. The Communications Utility window opens. 3. In the Communications Utility window, congure the camera settings depending on your individual needs. Adjusting the video output of your camera T o adjust the quality of the video output of your camer a, do the following: 1. Open the Communications Utility window . [...]

  • Page 61

    • High-Capacity(SDHC) car ds • Secure Digital eXtended-C apacity(SDXC) car ds • MultiMediaCar d (MMC) modules Notes: • Y our computer does not support the CPRM feature for the SD car d. • When transferring data to or from a ash media car d, such as an SD car d, do not put your computer in sleep or hibernation mode before the data tr an[...]

  • Page 62

    44 User Guide[...]

  • Page 63

    Chapter 3. Y ou and your computer This chapter pr ovides you information about accessibility and tr aveling with your computer . This chapter contains the following topics: • “ Accessibility and comfort” on page 45 • “T raveling with your computer” on page 47 Accessibility and comfort Good er gonomic pr actice is important to get the mo[...]

  • Page 64

    caused by long periods of working in the same position. F requent, short breaks from your work will also help to prevent any minor discomfort associat ed with your working posture. Display : P osition the display to maintain a comfortable viewing distance of 510-760 mm (20-30 inch). A void glare or reections on the display from overhead lighting[...]

  • Page 65

    ThinkPad featur es that promot e comfort : There ar e easy-t o-use ThinkP ad features that can help make your computer more comfortable to use. Accessibility information Lenovo is committed to providing people with disabilities greater access to information and t echnology . As a r esult, the following information provides ways to help users that h[...]

  • Page 66

    4. If you carry an ac power adapter , detach the ac cor d from it to avoid damaging the cor d. Note: If you use the ThinkLight light, the battery life is slightly r educed. T ravel tips on airplanes If you carry your comput er into an airplane, check the travel tips. Notes: • F or using onboard computer or wir eless (such as Internet and Bluet oo[...]

  • Page 67

    Chapter 4. Security This chapter provides information about how t o protect your computer fr om theft and unauthorized use. Attaching a mechanical lock Y ou can attach a mechanical lock to your computer , to help pr event it fr om being removed without your permission. Attach a mechanical lock t o the keyhole of the computer; then secur e the chain[...]

  • Page 68

    P ower-on password Y ou can set a power -on password to help pr otect your computer against access by unauthorized users. If you set a power-on password, the passwor d prompt is displayed on the scr een whenever you turn on the computer . Y ou must ent er the corr ect passwor d to start using the computer . Setting a power -on passwor d 1. P rint t[...]

  • Page 69

    Setting a hard disk password 1. P rint these instructions. 2. Save all open les, and exit all applications. 3. T urn your computer off and then on again. 4. When the logo screen is displayed, press F1. the ThinkPad Setup progr am main menu opens. 5. Select Security , using the cursor directional keys to move down the menu. 6. Select P assword . [...]

  • Page 70

    • T o change the hard disk password, type the curr ent passwor d in the Enter Current P assword eld. Then type the new password in the Enter New Password eld, and r etype the passwor d you just enter ed t o verify it in the Conrm New Password eld. P ress Enter , and a Setup Notice window is displayed. Pr ess F10 to e xit from the Setu[...]

  • Page 71

    – Enabling or disabling the P assword at unattended boot feature – Specifying the minimum length for power -on passwor ds and hard disk passwor ds – Changing the setting for the security chip – Enabling or disabling the Boot Device List F12 Option featur e – Enabling or disabling the Boot Or der Lock feature – Enabling or disabling the [...]

  • Page 72

    9. Commit your passwor d to memory and pr ess Enter . A Setup Notice window is displayed. Attention: Y ou might want to not e down your password and k eep it in a safe place. If you for get your supervisor password, L enovo cannot reset your password. Y ou must take your computer to a L enovo reseller or a Lenovo marketing r epresentative t o have [...]

  • Page 73

    F or details about Windows BitLocker Drive Encryption, see the Windows 7 Help and Support progr am, or search for “Microsoft Windows BitLocker Drive Encryption St ep-by-Step Guide” on the Micr osoft Web site. Disk Encryption hard disk drive and Encryption solid state drive Some models contain the Disk Encryption hard disk drive or Encryption so[...]

  • Page 74

    9. P ress F10 t o save changes and e xit. 10. P ress Ent er in the Setup Conrmation window to conrm the exit. T o set the security chip, you have t o start Client Security Solution, and follow the instructions on the screen. Note: If your computer is a Windows 7 model, Client Security Solution is not preinstalled on your syst em. T o congu[...]

  • Page 75

    LED behavior of the ngerprint reader T able 4. LED behavior list_ngerprint reader Indicator Description Steady gr een The ngerprint reader is ready to swipe. Blinking green once The ngerprint is being authenticated or has been authenticated. Blinking green The ngerprint reader is ready t o swipe in power -on authentication state. Bli[...]

  • Page 76

    1. Place the ball of your nger—that is, the centr al part of the ngerprint—on the small cir cle above the reader . Make sur e that the entir e top joint of the nger is on the r eader . 2. Apply light pr essure and swipe your nger acr oss the r eader in one smooth motion. Logging on t o the system After you enroll your ngerprint, [...]

  • Page 77

    Attention: If you always use your ngerprint to log on to the syst em, you might for get your passwor d. Write down your password, and keep it in a safe place. If you forget it and for some reason you cannot swipe your nger across the reader - for e xample, if you injure that nger - you cannot start the computer or change the password.If yo[...]

  • Page 78

    • The r eader oft en fails to enroll or authenticat e your ngerprint. If your nger has any of the following conditions, you might not be able to register or authenticate it: • Y our nger is wrinkled. • Y our nger is rough, dry, or injur ed. • Y our nger is very dry . • Y our nger is stained with dirt, mud, or oil. • Th[...]

  • Page 79

    If an Encryption solid stat e drive or a Disk Encryption hard disk drive is supported and installed in your computer , you can logically dispose of all the data on the drive in a very short time by er asing the cryptogr aphic key . The data encrypted with the old key is not physically erased but r emains on the drive; however , it cannot be decrypt[...]

  • Page 80

    62 User Guide[...]

  • Page 81

    Chapter 5. Recovery overview This chapter pr ovides information about the r ecovery solutions pr ovided by Lenovo. Notes: 1. There are a variety of methods to choose fr om when considering how t o recover in the event of a software- or har dware-r elated problem. Some methods vary depending on the type of your oper ating system. 2. The pr oduct on [...]

  • Page 82

    • On the Windows 7 operating system, you can use recovery media to rest ore the comput er t o the factory default settings only . Y ou can use r ecovery media to put the computer in an operational stat e after all other methods of recovery have failed. Attention: When you use recovery media to r estore the comput er t o the fact ory default setti[...]

  • Page 83

    P er forming a recovery operation This section pr ovides instructions on how to perform a r ecovery oper ation using the Rescue and Recovery progr am. T o perform a r ecovery oper ation using the Rescue and Recovery pr ogram, do the following: 1. F rom the Windows desktop, click Start ➙ All P rograms ➙ Lenovo ThinkV antage T ools ➙ Enhanced B[...]

  • Page 84

    Note: If the Rescue and Recovery workspace fails to open, see “Solving r ecovery problems” on page 68. 4. Do one of the following: • T o rescue les from your hard disk drive or fr om a backup, click Rescue les and follow the instructions on the scr een. • T o r estore your hard disk drive from a Rescue and Recovery backup or to r esto[...]

  • Page 85

    1. Attach the USB har d disk drive to one of the USB connect ors on your comput er . 2. Repeatedly press and release the F12 key when turning on the computer . When the Boot Menu window opens, r elease the F12 key . 3. In the Boot Menu window , select the USB hard disk drive as the rst boot device and pr ess Ent er . The rescue medium starts. ?[...]

  • Page 86

    Attention: If you need updat ed device drivers, do not download them fr om the Windows Updat e Web site. Obtain them from L enovo. F or mor e information, see “Making sure device drivers ar e curr ent” on page 130. Solving recovery problems If you ar e unable to access the Rescue and Recovery workspace or the Windows envir onment, do one of the[...]

  • Page 87

    Chapter 6. Replacing devices This chapter pr ovides instructions on how to install or replace hardwar e for your computer . • “Static electricity prevention” on page 69 • “Replacing the battery” on page 69 • “Replacing the hard disk drive” on page 73 • “Replacing the keyboar d” on page 76 • “Replacing the memory module?[...]

  • Page 88

    Note: If an unauthorized battery is installed, the following message will be displayed: “The batt ery installed is not supported by this system and will not charge. Please replace the battery with the corr ect Lenovo battery for this system. ” DANGER If the rechargeable battery pack is incorrectly replaced, there is danger of an e xplosion. The[...]

  • Page 89

    4. Install a fully charged battery until it clicks into place. 5. Slide the battery latch to the locked position. 6. T urn the computer over again. Reconnect the ac power adapter and all cables. Using the e xtended life battery F or longer battery life, an e xtended life batt ery is available as an option. Y ou can attach it t o the docking station[...]

  • Page 90

    4. Slide the battery latch to the locked position. 5. T urn the computer over again. Reconnect the ac power adapter and all cables. T o r emove the e xtended life battery, do the following: 1. T urn off the computer , or enter hibernation mode. Then disconnect the ac power adapt er and all cables from the computer . 2. Close the comput er display, [...]

  • Page 91

    3. Unlock the battery latch. 4. P ress the latch as shown and detach the battery . 5. T urn the computer over again. Reconnect the ac power adapter and all cables. Replacing the hard disk drive Before you start, print these instructions. Notes: The har d disk drive or solid state drive is very sensitive. Incorrect handling can cause damage and perm[...]

  • Page 92

    • Never remove the drive while the syst em is operating, in sleep mode, or in hibernation mode. T o replace the har d disk drive or solid stat e drive, do the following: 1. T urn off the computer; then disconnect the ac power adapt er and all cables fr om the computer . 2. Close the comput er display, and turn the computer over . 3. Remove the ba[...]

  • Page 93

    8. Attach the side rubber rails to the new hard disk drive or the side spacer r ails t o the new solid state drive. 9. Insert the har d disk drive or solid stat e drive into the slot; then pr ess it rmly into place. 10. Reinstall the cover of the slot. Chapter 6 . Replacing devices 75[...]

  • Page 94

    11. Reinstall the screw . 12. Reinstall the batt ery . See “Replacing the batt er y” on page 69. 13. T urn the computer over again. Reconnect the ac power adapter and all cables. Replacing the k eyboard Before you start, print these instructions. DANGER Electric current from power , telephone, and communication cables is hazardous. T o avoid sh[...]

  • Page 95

    6. T urn the computer over and open the display . 7. P ush hard in the dir ection shown by the arrows 1 to unlatch the fr ont side of the keyboard. The keyboard will open up slightly 2 . 8. Car efully lift the keyboard until you can see how it is connected. Hold the keyboard above the computer , and then detach the connect or 1 . Remove the keyboar[...]

  • Page 96

    Installing the keyboard T o install the keyboard, do the following: 1. Attach the connector . 2. Insert the keyboar d. Make sur e that the r ear edges of the keyboar d ar e under the fr ame, as shown by the arrows. 78 User Guide[...]

  • Page 97

    3. Slide the keyboar d in the dir ection shown by the arrows. 4. Close the computer display, and turn the computer over . Reinstall the screws. Chapter 6 . Replacing devices 79[...]

  • Page 98

    5. P ut the memory slot cover back in place 1 , close the cover 2 , and then tight en the screws 3 . 6. Reinstall the batt ery . See “Replacing the batt er y” on page 69. 7. T urn the computer over again. Reconnect the ac power adapter and all cables. Replacing the memor y module Before you start, print these instructions. Increasing memory cap[...]

  • Page 99

    Replacing memory in the slot on the underside of the computer Y our comput er has two memory slots: one under the k eyboard and another on the underside of the computer . T o replace the memory module, follow the procedur e below: 1. T urn off the computer; then disconnect the ac power adapt er and all cables fr om the computer . 2. Close the compu[...]

  • Page 100

    7. Pivot the memory module downward until it snaps into place. 8. Make sur e that the memory module is rmly x ed in the slot and cannot be moved easily . 9. P ut the memory slot cover back in place 1 , close the cover 2 , and then tight en the screws 3 . 10. Reinstall the batt ery . See “Replacing the batt er y” on page 69. Replacing memo[...]

  • Page 101

    6. Find the notch on the contact edge side of the memory module you ar e installing. Attention: T o avoid damaging the memory module, do not t ouch its contact edge. 7. With the notched end of the memory module towar d the contact edge side of the socket, insert the memory module 1 into the socket at an angle of about 20 degrees; then pr ess it in [...]

  • Page 102

    2. When the logo screen is displayed, pr ess the F1 key . The ThinkP ad Setup progr am main menu opens. The Installed memory item shows the total amount of memory installed in your computer . Replacing the wireless LAN/WiMAX card Before you start, print these instructions. DANGER Electric current from power , telephone, and communication cables is [...]

  • Page 103

    6. Remove the screw 1 . The card pops up 2 . 7. Remove the card. 8. Align the contact edge of the new PCI Express Mini C ard with the corr esponding socket contact of the computer . Chapter 6 . Replacing devices 85[...]

  • Page 104

    Note: If the new PCI Express Mini Card has two connectors, as in the next dr awing, put the white cable in the cable pr otection tube. 9. Pivot the car d until you can snap it into place by pr essing the upper side of the connect ors 1 . Secur e the card with the screw 2 . 86 User Guide[...]

  • Page 105

    10. Connect the cables to the new PCI Expr ess Mini Card. Be sure to attach the gr ay cable to the connect or marked “MAIN” or “M” on the car d, and the black cable to the connect or marked “ AUX” or “ A ”. Note: If the new PCI Express Mini C ard has three connect ors, be sur e t o attach the gr ay cable to the connector mark ed “[...]

  • Page 106

    6. Remove the screw 1 . The car d pops up 2 . Then remove the card. 7. Remove the card. 8. Align the contact edge of the new card with the corresponding socket contact of the computer 1 . 88 User Guide[...]

  • Page 107

    Note: If the new PCI Express Mini Card has two connectors, as in the next dr awing, put the white cable in the cable pr otection tube. 9. Pivot the car d until you can snap it into place by pr essing the upper side of the connect ors 1 . Secur e the card with the screw 2 . 10. Connect the cables to the new PCI Expr ess Mini Card. Be sure to attach [...]

  • Page 108

    13. T urn the computer over again. Reconnect the ac power adapter and all cables. Installing and r eplacing the wireless W AN car d Before you start, print these instructions. DANGER Electric current from power , telephone, and communication cables is hazardous. T o avoid shock hazard, disconnect the cables before opening the cover of this slot. At[...]

  • Page 109

    5. If a t ool for removing connectors is included in the package with the new card, use it t o disconnect the cables from the car d. If no such tool is included, disconnect the cables by picking up the connect ors with your ngers and gently unplugging them. 6. Remove the screw 1 . The card pops up 2 . Note: Depending on the syst em conguratio[...]

  • Page 110

    7. Remove the card. 92 User Guide[...]

  • Page 111

    8. Align the contact edge of the new wir eless WAN car d with the corresponding socket. 9. Pivot the car d until you can snap it into place by pr essing the upper side of each connector 1 . Secure the card with the screw 2 . Note: Depending on the syst em conguration of your comput er , the card might have only one connect or . Chapter 6 . Repla[...]

  • Page 112

    10. Connect the cables to the new wir eless W AN card. 11. P ut the memory slot cover back in place 1 , close the cover 2 , and then tight en the screws 3 . 12. Reinstall the batt ery . See “Replacing the batt er y” on page 69. 13. T urn the computer over again. Reconnect the ac power adapter and all cables. Replacing the SIM card Before you st[...]

  • Page 113

    4. Locat e the SIM car d slot inside the battery compartment. Gently pull the tab ext ending fr om the slot until it stops 1 . The car d comes partway out of the slot. Remove the car d 2 . 5. Hold the new car d with the metal contact facing upward and going into the slot rst. Then, insert the car d rmly int o the slot until you hear a click. [...]

  • Page 114

    2. Unlock the bay lock latch 1 by sliding it to the top. While holding the bay lock latch in the unlocked position, slide the bay eject latch 2 to the left, then pull out the Ultr abay device 3 . 3. Insert the r eplaceable device into the bay; then press the device rmly into the connector . 96 User Guide[...]

  • Page 115

    Chapter 7. Enhancing your computer This section pr ovides information on installing devices and taking advantage of your comput er's high-technology featur es. • “Finding ThinkP ad options” on page 97 • “Using the Serial Ultr abay Enhanced featur e” on page 97 • “ThinkP ad port replicat ors and docking stations” on page 100 F[...]

  • Page 116

    T o hot-swap the Ultr abay device, do the following: 1. Click the triangular icon on the taskbar to show hidden icons, then click Safely Remove Hardware and Eject Media icon, and then st op the device. 2. Remove and insert the Ultr abay device as introduced in “Replacing the Ultr abay device” on page 95. P er forming a warm swap T o do a warm s[...]

  • Page 117

    3. Insert the hard disk drive with the label facing upwar d. Note: If your hard disk drive has a str ap, be sur e not to leave it under the drive. 4. Ensure that the hard disk drive is connected rmly . 5. Close the har d disk drive st opper . 6. Insert the ThinkP ad 12.7 mm Serial A T A Hard Drive Bay Adapt er III into the Serial Ultrabay Enhanc[...]

  • Page 118

    Notes: If you install the secondary har d disk drive using hot swap or warm swap, and the hard disk drive is pr otected by a password, you cannot get access t o the drive right after inserting the adapter into the bay . T o get access to it, do the following: a. P ut your comput er into hibernation mode. Y ou might have to wait for a while till the[...]

  • Page 119

    4 Docking station connector : This is wher e you attach your computer . ThinkPad Mini Dock Series 3 and ThinkP ad Mini Dock Series 3 with USB 3.0 1 P ower button : P ress the power button t o turn the computer on or off. 2 K ey lock indicator : This indicator lights when the syst em lock key is in the locked position. When the system lock key is in[...]

  • Page 120

    1 P ower button : P ress the power button t o turn the computer on or off. 2 K ey lock indicator : This indicator lights when the syst em lock key is in the locked position. When the system lock key is in the locked position, the eject button of the docking station is locked; you cannot attach or r emove your computer . 3 Docking station indicator [...]

  • Page 121

    6 Security keyhole : Use a security cable lock that ts this keyhole to lock your port r eplicator to a stationary object to prot ect it from theft. ThinkPad Mini Dock Series 3 and ThinkP ad Mini Dock Series 3 with USB 3.0 1 Power jack : Connect the ac power adapt er . 2 DisplayP ort connector : Connect a display device. 3 DVI connector : Connect[...]

  • Page 122

    ThinkPad Mini Dock Plus Series 3 and ThinkP ad Mini Dock Plus Series 3 with USB 3.0 1 3 DisplayP ort connector : Connect a display device. 2 4 DVI connector : Connect a monitor that supports Single-Link DVI. Note: The DVI connector provides a digital interface only . This connector can only be used with a comput er that supports DVI connection esta[...]

  • Page 123

    • If your comput er is oper ating, make sure that it has nished any oper ations involving devices that are connected to a USB connector . Also make sur e that any connection t o an E thernet connector has been disconnected. • The following illustr ations ar e for the ThinkP ad Mini Dock Series 3. The procedur e is the same for other docking [...]

  • Page 124

    3. P ut your computer on the platform of the docking station, making sur e that the t op-left corner of the computer is aligned to the guide plat e. 4. Insert your computer into the docking station until you hear a click. The computer is attached to the docking station. Note: If the docking station indicator is not lighted after you attach the dock[...]

  • Page 125

    Detaching a ThinkP ad port replicator or docking station T o detach your computer fr om the port r eplicator or docking station, do the following: 1. Ensure that: • The devices connected to USB connectors are not in use. • The connection to an Ethernet connector has been ended. • The system lock key of the docking station is in place and in t[...]

  • Page 126

    Note: Y ou are responsible for evaluating, selecting, and implementing the locking device and security feature. L enovo makes no comments, judgments, or warranties about the function, quality, or performance of the locking device or security feature. F or the ThinkP ad docking stations, in addition to attaching a mechanical lock to the docking stat[...]

  • Page 127

    Chapter 8. Advanced congur ation While it is important t o prot ect les, data, and settings that are on the har d disk drive, you also might need t o install a new oper ating system, install new device drivers, update your system UEFI BIOS, or recover pr einstalled software. This information will help you handle your computer with proper care[...]

  • Page 128

    Country or r egion: Code China: SC Denmark: DK Finland: FI F rance: FR Germany: GR Italy: IT Japan: JP Netherlands: NL Norway: NO Spain: SP Sweden: SV T aiwan and Hong Kong: TC United States: US Installing the Windows 7 operating system Before you start, print these instructions. T o install the Windows 7 oper ating system and its relat ed software[...]

  • Page 129

    Note: The Web sit e addr ess might change without notice. If the homepage is not displayed, sear ch for it from the Micr osoft top page. T o install a x module, run the EXE le in a subfolder and follow the instructions on the screen. Note: If you remove the har d disk drive from the computer with a single-core processor and install it on a co[...]

  • Page 130

    9. Select Browse my computer for driver software , and then click Let me pick from a list of device drivers on my computer . 10. Click Have Disk . 11. Specify path C:SWT OOL SDRIVERSMONIT OR t o this monit or INF le. Then, click Open . 12. Click OK . 13. Conrm the correct display type, then click Next . 14. When installation completes, cli[...]

  • Page 131

    Main menu The Main menu is the rst interface you see after you ent er ThinkP ad Setup. It displays the following conguration of your computer: • UEFI BIOS V ersion • UEFI BIOS Date (Y ear-Month-Day) • Embedded Controller V ersion • Machine T ype Model • System-unit serial number • System board serial number • Asset T ag • CPU [...]

  • Page 132

    T able 5. Cong menu items (continued) Menu item Submenu item V alue Comments • A C power is r equired with magic packet type Wake on LAN. • The W ake on LAN function does not work when a har d disk password is set. Ethernet LAN Option ROM (for L egacy Only boot mode or Both with L egacy rst ) • Disabled • Enabled Load the E thernet LA[...]

  • Page 133

    T able 5. Cong menu items (continued) Menu item Submenu item V alue Comments • Auto If you select Auto , it enables you to connect and rout e appropriate USB 3.0 or USB 2.0 connect ors. If you select Enabled , it enables USB 3.0 mode and allows USB 3.0 to be supported in the operating system. If you select Disabled , it disables and hides the [...]

  • Page 134

    T able 5. Cong menu items (continued) Menu item Submenu item V alue Comments condition until you pr ess the Fn key again. Keyboar d Illumination Control • ThinkLight Only • K eyboard backlight Only • Both Enable the ThinkLight light featur e, the keyboar d backlight featur e, or both. After you make a selection, you can activat e the corre[...]

  • Page 135

    T able 5. Cong menu items (continued) Menu item Submenu item V alue Comments Intel SpeedStep ® technology (Intel SpeedStep mounted models only) • Disabled • Enabled Mode for AC • Maximum P erformance • Batt ery Optimized Mode for Battery • Maximum P erformance • Battery Optimized Select the mode of Intel SpeedStep t echnology at run[...]

  • Page 136

    T able 5. Cong menu items (continued) Menu item Submenu item V alue Comments If you select Enabled , the system is powered on when the ac power adapter is attached. When the system is in hibernate state, the system resumes. If you select Disabled , the system is not power ed on nor resumed when the ac power adapter is attached. Intel (R) Rapid S[...]

  • Page 137

    T able 5. Cong menu items (continued) Menu item Submenu item V alue Comments Intel AMT Contr ol • Disabled • Enabled • P ermanently Disabled If you select Enabled , Intel AMT (Active Management T echnology) is congured and additional setup items are provided in MEBx (Management Engine BIOS Extension) Setup. If you select P ermanently Di[...]

  • Page 138

    3. T ype the date or time. Security menu If you need to set the security featur es of your comput er , select Security from the ThinkPad Setup menu. The following table lists the Security menu items. Notes: • Default values are in boldface . The default settings are already optimized for you. If you consider changing the comput er conguration,[...]

  • Page 139

    T able 6. Security menu items (continued) Menu it em Submenu it em V alue Comments Hard Disk x P assword • Disabled • Enabled See “Hard disk passwords” on page 50 . Notes: • Har d Disk 1 means the hard disk drive built into your computer . • Har d Disk 2 is displayed on the P assword submenu only if a secondary hard disk drive is instal[...]

  • Page 140

    T able 6. Security menu items (continued) Menu it em Submenu it em V alue Comments Physical Pr esence for Pr ovisioning • Disabled • Enabled This option enables or disables the conrmation message when you change the settings of the security chip. Physical Pr esence for Clear • Disabled • Enabled This option enables or disables the con[...]

  • Page 141

    T able 6. Security menu items (continued) Menu it em Submenu it em V alue Comments Memory C ard Slot • Disabled • Enabled If you select Enabled , you can use the memory card slots. Smart C ard Slot • Disabled • Enabled If you select Enabled , you can use the smart card slot. Integr ated C amera • Disabled • Enabled If you select Enabled[...]

  • Page 142

    • Use the Boot submenu to specify the startup sequence that runs when you turn on the power . • Use the Network submenu to specify the startup sequence that runs when Wake on LAN is enabled. Wake on LAN is commonly used by LAN administrat ors in corporate networks to get r emote access to your computer . 2. Set the startup or der by using the f[...]

  • Page 143

    T able 7. S tartup menu items (continued) Menu item V alue Comments devices that do not have the UEFI enabled oper ating syst em. UEFI/Legacy Boot Priority • UEFI First • L egacy First Select priority of boot option between UEFI and L egacy . Boot Mode • Quick • Diagnostics Screen during the POST: • Quick : The ThinkP ad Logo screen is di[...]

  • Page 144

    Using system management This section is intended primarily for network administrat ors. Y our computer is designed for manageability, so that you can redir ect mor e of your r esources to better meet your business objectives. This manageability, or “T otal Cost of Ownership” (T CO), enables you t o r emotely power on your comput er , format the[...]

  • Page 145

    • Wake on LAN • Network Boot sequence • Flash update If an administr ator password (supervisor passwor d) has been set, you will need to specify it when you start ThinkP ad Setup to use these functions. Wak e on LAN When the Wak e on LAN feature is enabled on a computer that is connect ed to a LAN, a network administr ator can start the compu[...]

  • Page 146

    128 User Guide[...]

  • Page 147

    Chapter 9. P reventing pr oblems An important part of owning a ThinkP ad not ebook comput er is maintenance. With proper care, you can avoid common pr oblems. The chapt er provides information that can help you keep your computer running smoothly . • “Gener al tips for preventing problems” on page 129 • “Making sure device drivers are cur[...]

  • Page 148

    not start up, download the les t o creat e a bootable self-t est media fr om the following W eb site: http://www.lenovo.com/hddtest. Run the t est and recor d any messages or error codes. If the t est returns any failing err or codes or messages, call the Customer Support Center with the codes or messages and the computer in fr ont of you. A tec[...]

  • Page 149

    T aking care of your computer Although your computer is designed t o function r eliably in normal work envir onments, you need to use common sense in handling it. By following these important tips, you will get the most use and enjoyment out of your computer . Be careful about where and how you work • Stor e packing mat erials safely out of the r[...]

  • Page 150

    • When installing the hard disk drive, solid state drive, or optical drive, follow the instructions shipped with your hardwar e, and apply pr essure only where needed on the device. • T urn off your computer if you ar e r eplacing the hard disk drive or solid state drive. • When r eplacing the primary hard disk drive or solid state drive, r e[...]

  • Page 151

    Cleaning the cover of your computer Occasionally clean your computer by doing the following: 1. P repare a mixtur e of a gentle kitchen-use deter gent (one that does not contain abr asive powder or strong chemicals such as acid or alkaline). Use 5 parts water t o 1 part det ergent. 2. Absorb the diluted det ergent int o a sponge. 3. Squeez e ex ces[...]

  • Page 152

    134 User Guide[...]

  • Page 153

    Chapter 10. T roubleshooting computer problems This chapter provides information on what to do if you experience a problem with your computer . • “Diagnosing problems” on page 135 • “T roubleshooting” on page 135 Diagnosing problems If you experience pr oblems with your computer , use the Lenovo Solution Cent er progr am as a starting p[...]

  • Page 154

    1. P ress and hold the power switch until the computer turns off. After the computer is turned off, restart by pressing the power switch. If the computer does not turn on, continue with step 2. Note: Do not remove the battery and the ac power adapt er t o r eset the computer . 2. While the computer is turned off, remove all power sour ces fr om the[...]

  • Page 155

    • Message : 0183: Bad CRC of Security Settings in EFI V ariable. Enter ThinkP ad Setup. Solution : Checksum of the Security settings in the EFI V ariable is not corr ect. Enter ThinkP ad Setup to check security settings, Pr ess F10 and then press Enter to r estart the syst em. If you still have a problem, have the computer serviced. • Message :[...]

  • Page 156

    • Message : F an error Solution : Cooling fan has failed. Shut down the computer immediately and have the comput er serviced. • Message : Thermal sensing error Solution : The thermal sensor has problem. Shut down the computer immediat ely and have the computer serviced. • Message : This syst em does not support batteries that are not genuine [...]

  • Page 157

    – Use either the Rescue and Recovery workspace or the recovery discs to rest ore the system to the factory stat e. If the problem persists, have the comput er serviced. • Problem : My scr een goes blank while the comput er is on. Solution : Y our scr een saver or power management might have been enabled. Do either of the following: – T ouch t[...]

  • Page 158

    Solution : Make sur e that: • The cable is installed corr ectly . The network cable must be securely connect ed both to the Ethernet connector of your computer and to the RJ45 connector of the hub. The maximum allowable distance from the computer to hub is 100 meters. If the cable is connected and the distance is within acceptable limits but the [...]

  • Page 159

    Solution : Make sure that your wireless LAN driver is the latest version. Check the Web site and conrm that the driver version supported by the Access Connections pr ogram is the latest documented in the r eadme le. Make sure that your computer is within range of a wireless access point. Make sur e that the wireless r adio is enabled by doubl[...]

  • Page 160

    • When the temper ature changes Problem : The T rackP oint pointing device or t ouch pad does not work. Solution : Make sur e that the T r ackP oint pointing device or touch pad is enabled in the UltraNav Device Setting window. Keyboar d problems Problem : All or some keys on the keyboar d do not work. Solution : If an ext ernal numeric keypad is[...]

  • Page 161

    Problem : The screen is unreadable or dist orted. Solution : Make sur e that: • The display device driver is installed corr ectly . • The scr een r esolution and color quality are correctly set. • The monitor type is corr ect. T o check these settings, do the following: 1. Right-click on the deskt op, and click P ersonalize . 2. Click Display[...]

  • Page 162

    3. Refer t o the manual shipped with the external monitor t o check the r esolutions and r efresh rates that are supported. • If the ext ernal monitor supports the same r esolution as the computer display or a higher r esolution, view output on the ext ernal monit or or on both the ext ernal monit or and the comput er display . • If the e xtern[...]

  • Page 163

    Note: T o change the color settings, select the Monitor tab, then set Colors . 16. Click OK . Problem : The screen is unreadable or dist orted. Solution : Make sur e that: • The monitor information is corr ect and the appropriate monit or type is select ed. Refer to the solution to the above pr oblem. • Make sure that an appr opriate refr esh r[...]

  • Page 164

    Solution : Change the r esolution and the color depth t o lower settings for the primary display . Refer to the solution to the above problem. Problem : Display switching does not work. Solution : If you use the Extend desktop function, disable it, and change the display output location. If a DVD movie or a video clip is playing, stop the playback,[...]

  • Page 165

    themselves. An example is the Windows Media Player . Usually the application has sliders available to control the sound fr om within the application. • Problem : The balance slider cannot completely mute one channel. Solution : The contr ol is designed to compensate for minor differences in balance and does not completely mut e either channel. ?[...]

  • Page 166

    1. T urn off the computer . 2. Make sure that the over-dischar ged batt ery pack is in the comput er . 3. Connect the ac power adapter to the computer and let it char ge. If a quick charger is available, use it to char ge the over -discharged battery pack. If the battery pack cannot be fully charged in 24 hours, use a new battery pack. Problem : Y [...]

  • Page 167

    2. Check all power connections. Remove any power strips and surge pr otectors t o connect the ac power adapter dir ectly to the ac power outlet. 3. Inspect the ac power adapter . Check for any physical damage, and make sure that the power cable is rmly attached to the adapt er brick and the computer . 4. V erify the ac power source is working by[...]

  • Page 168

    Sleep and hibernation problems • Problem : The computer enters sleep mode une xpectedly . Solution : If the micr oprocessor overheats, the computer automatically enters sleep mode t o allow the computer t o cool and to prot ect the microprocessor and other internal components. Check the settings for sleep mode, using P ower Manager . • Problem [...]

  • Page 169

    Pr oblems with drives and other stor age devices This section includes har d disk drive pr oblems and optical drive problems. Hard disk drive problems Problem : The har d disk drive makes a r attling noise intermitt ently . Solution : The rattling noise might be heard: • When the har d disk drive begins or nishes getting access to data. • Wh[...]

  • Page 170

    Solution : When your computer is not turned on, pressing the eject button does not cause the drive tr ay to open. Make sur e that the computer is turned on and that the drive connector is rmly connect ed to the computer . If the tr ay still does not open, make sur e that the computer is running, and insert the end of a straightened paper clip in[...]

  • Page 171

    If the application still does not run correctly, contact your place of pur chase or a service r epresentative for help. Pr oblems with ports and connectors The following ar e the most common pr oblems with ports and connect ors. A USB problem Problem : A device connect ed to the USB connector does not work. Solution : Open the Device Manager window[...]

  • Page 172

    154 User Guide[...]

  • Page 173

    Chapter 11. Getting support This chapter provides information about getting help and support from L enovo. • “Before you contact L enovo” on page 155 • “Getting help and service” on page 155 • “Pur chasing additional services” on page 157 Before you contact L enovo Often, you can solve your computer pr oblems by referring to the i[...]

  • Page 174

    about wher e to go for additional information about Lenovo and our products, what to do if you experience a problem with your comput er , and whom to call for service should it be necessary . Information about your comput er and pr einstalled softwar e, if any, is available in the documentation that comes with your comput er . That documentation in[...]

  • Page 175

    • Engineering change management - Occasionally, there might be changes that are required after a pr oduct has been sold. Lenovo or your reseller , if authorized by Lenovo, will make selected Engineering Changes (ECs) that apply to your hardwar e available. The following it ems ar e not cover ed: • Replacement or use of parts not manufactur ed f[...]

  • Page 176

    158 User Guide[...]

  • Page 177

    Appendix A. Regulat or y information Wireless related information Wireless interoperability Wireless LAN PCI Express Mini Car d is designed to be inter operable with any wir eless LAN pr oduct that is based on Direct Sequence Spread Spectrum (DSSS), Complementary Code Keying (CCK), and/or Orthogonal F requency Division Multiplexing (OFDM) r adio t [...]

  • Page 178

    • Battery Status Pr ole Usage environment and your health Integr ated wir eless car ds emit r adio fr equency electr omagnetic energy like other radio devices. However , the level of energy emitted is far much less than the electr omagnetic ener gy emitt ed by wir eless devices like for example mobile phones. Due to the fact that integrat ed w[...]

  • Page 179

    2 Wir eless WAN ant enna (Main) 3 Wir eless LAN antenna (Thir d) 4 Wireless LAN and WiMAX combo antenna (Auxiliary) 5 Wir eless WAN antenna (Auxiliary) Locating wir eless regulatory notices F or mor e information about the wir eless regulat ory notices, refer t o the Regulatory Notice shipped with your computer . If your computer is shipped without[...]

  • Page 180

    Industry Canada Class B emission compliance stat ement This Class B digital apparatus complies with C anadian ICES-003. Cet appareil numérique de la classe B est conforme à la norme NMB-003 du Canada. European Union - Compliance t o the Electromagnetic Compatibility Directive This product is in conformity with the pr otection r equirements of EU [...]

  • Page 181

    Informationen in Hinsicht EMVG P aragr af 4 Abs. (1) 4: Das Gerät erfüllt die Schutzanforderungen nach EN 55024 und EN 55022 Klasse B. K orea Class B compliance statement Japanese VCCI Class B statement Japan compliance statement for pr oducts which connect to the power mains with r ated curr ent less than or equal to 20 A per phase Lenovo produc[...]

  • Page 182

    164 User Guide[...]

  • Page 183

    Appendix B. WEEE and recycling statements Lenovo encour ages owners of information technology equipment to responsibly r ecycle their equipment when it is no longer needed. L enovo offers a variety of pr ograms and services to assist equipment owners in recycling their IT products. Information on pr oduct recycling offerings can be found on Lenovo&[...]

  • Page 184

    Disposing of Lenovo comput er components Some Lenovo comput er products sold in Japan may have components that contain heav y metals or other environmental sensitive substances. T o pr operly dispose of disused components, such as a print ed circuit board or drive, use the methods described above for collecting and r ecycling a disused computer or [...]

  • Page 185

    Battery recycling information for the European Union Notice: This mark applies only to countries within the European Union (EU). Batteries or packaging for batteries ar e labeled in accordance with Eur opean Directive 2006/66/EC concerning batteries and accumulators and waste batteries and accumulat ors. The Dir ective determines the framework for [...]

  • Page 186

    168 User Guide[...]

  • Page 187

    Appendix C. Notices Lenovo may not offer the products, services, or featur es discussed in this document in all countries. Consult your local L enovo r epresentative for information on the products and services currently available in your area. Any reference to a L enovo product, program, or service is not int ended to state or imply that only that[...]

  • Page 188

    T rademarks The following terms are tr ademarks of Lenovo in the Unit ed Stat es, other countries, or both: Lenovo Access Connections Active Pr otection System Rescue and Recovery Secure Data Disposal ThinkLight ThinkP ad ThinkV antage T rackP oint Ultrabay UltraConnect UltraNav Intel and Int el SpeedStep ar e tr ademarks or r egistered tr ademarks[...]

  • Page 189

    [...]

  • Page 190

    Part Number: Printed in China (1P) P/N: **[...]