Lenovo 3421 manual

ThinkCentr e User Guide Machine T ypes: 3029, 3054, 3139, 3219, 3246, 3282, 3349, 3421, 3544, 3652, 5384, 5450, 5474, 5498, 5554, 5852, 6232, and 6590[...]

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ThinkCentr e User Guide Machine T ypes: 3029, 3054, 3139, 3219, 3246, 3282, 3349, 3421, 3544, 3652, 5384, 5450, 5474, 5498, 5554, 5852, 6232, and 6590[...]

Note Before using this information and the pr oduct it supports, be sur e to read and understand the ThinkCentre Safety and Warranty Guide and Appendix A “Notices” on page 63 . First Edition (October 2010) © Copyright Lenovo 2010. LENOVO products, data, computer softwar e, and services have been developed ex clusively at privat e expense and a[...]

Contents Important safety information . . . . . vii Chapter 1. Product overview . . . . . . 1 F eatures . . . . . . . . . . . . . . . . . . 1 Specications . . . . . . . . . . . . . . . . 3 Software overview . . . . . . . . . . . . . . 4 Software provided by Lenovo . . . . . . . . 4 Adobe Reader . . . . . . . . . . . . . . 6 Antivirus softwar e .[...]

Chapter 7. Getting information, help, and service . . . . . . . . . . . . . . 59 Information r esources . . . . . . . . . . . . 59 Online Books folder . . . . . . . . . . . 59 Lenovo ThinkV antage T ools . . . . . . . . 59 ThinkV antage P roductivity Center . . . . . 59 Lenovo Welcome . . . . . . . . . . . . 60 Access Help . . . . . . . . . . . . .[...]

Important safety information CA UTION: Before using this manual, be sure to read and understand all the related safety information for this product. Refer t o the ThinkCentre Safety and W arranty Guide that you received with this product for the latest safety information. Reading and understanding this safety information reduces the risk of persona[...]

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Chapter 1. P roduct overview This chapter describes the computer featur es, specications, pr einstalled software pr ograms, and part and connector locations. F eatur es This section provides information about the computer featur es. System information The following information covers a variety of models. F or information about your specic mod[...]

• Ability to st ore power -on self-t est (POST) har dware t est r esults • Automatic power -on startup • Desktop Management Int erface (DMI) • Intel Active Management T echnology (AMT) (available on some models) • Intel Matrix Stor age Manager • Pr eboot Ex ecution Envir onment (PXE) • Secure Managed Client (SMC) (some models) • Sys[...]

• Enabling or disabling a device • Enabling or disabling USB connectors individually • Hard disk drive passwor d • Keyboar d with ngerprint r eader (shipped with some models) • P ower-on passwor d (POP), administrat or passwor d, and hard disk drive password to deter unauthorized use of your computer • Startup sequence contr ol • S[...]

Dimensions Width: 175 mm (6.89 inches) Height: 402 mm (15.83 inches) Depth: 440 mm (17.32 inches) Weight Maximum conguration as shipped: 11 kg (24.25 lbs) Environment • Air temperatur e: Operating: 10°C to 35°C (50°F to 95°F) Non-operating: -40°C t o 60°C (-40°F t o 140°F) Non-operating: -10°C to 60°C (14°F t o 140°F) (without pack[...]

Note: The L enovo ThinkV antage T ools pr ogram is only available on comput ers with the Windows 7 oper ating system fr om Lenovo. ThinkV antage Productivity Center The ThinkV antage P roductivity Center progr am guides you to a host of information and tools to help you set up, understand, maintain, and enhance your computer . Note: The ThinkV anta[...]

Lenovo ThinkV antage T oolbox The Lenovo ThinkV antage T oolbo x pr ogram helps you maintain your computer , impr ove computing security, diagnose computer problems, get familiar with the innovative technologies provided by L enovo, and get more information about your computer . See “L enovo ThinkV antage T oolbox” on page 56 for detailed infor[...]

Figure 1. F ront connector locations 1 USB connector 3 Micr ophone connector 2 Headphone connector 4 USB connector Locating connectors on the rear of your computer Rear connect or locations shows the locations of the connectors on the rear of your computer . Some connectors on the rear of your computer ar e color -coded to help you determine wher e[...]

Figure 2. Rear connector locations 1 V oltage-selection switch (some models) 9 Micr ophone connector 2 P ower cor d connect or 10 Audio line-out connector 3 Serial port 11 Audio line-in connector 4 PS/2 keyboard and mouse connectors (optional) 12 PCI Expr ess x16 graphics car d slot 5 VGA monitor connect or (not applicable on some models) 13 PCI Ex[...]

Connector Description Ethernet connect or Used to attach an Ethernet cable for a local area network (LAN). Note: T o oper ate the computer within FCC Class B limits, use a C ategory 5 Ethernet cable. Microphone connect or Used t o attach a micr ophone to your comput er when you want to r ecord sound or if you use speech-r ecognition softwar e. PS/2[...]

4 F ront audio and USB assembly 9 P ower supply assembly 5 PCI car d (installed in some models) Locating parts on the system board Figure 4 “System boar d parts locations” on page 10 shows the locations of the parts on the system boar d. Figure 4. System board parts locations 1 4-pin power connector 15 F r ont panel connector 2 Micr oprocessor [...]

13 eSA T A connect or 27 PS/2 keyboard and mouse connector 14 P ower fan connector Locating internal drives Internal drives ar e devices that your computer uses to r ead and stor e data. Y ou can add drives to your computer to incr ease stor age capacity and enable your computer to read other types of media. Y our computer comes with the following [...]

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Chapter 2. Installing or r eplacing har dware This chapt er provides instructions on how to install or r eplace har dware for your computer . Handling static-sensitive devices Do not open the static-prot ective package containing the new part until the defective part has been r emoved from the computer and you are ready t o install the new part. St[...]

Removing the computer cover Attention: Do not open your computer or attempt any r epair befor e reading and understanding the “Important safety information” in the ThinkCentre Safety and W arranty Guide that came with your comput er . T o obtain a copy of the ThinkCentre Safety and Warranty Guide , go t o: http://www.lenovo.com/support This sec[...]

Removing and reinstalling the fr ont bez el Attention: Do not open your computer or attempt any r epair befor e reading and understanding the “Important safety information” in the ThinkCentre Safety and W arranty Guide that came with your comput er . T o obtain a copy of the ThinkCentre Safety and Warranty Guide , go t o: http://www.lenovo.com/[...]

This section provides instructions on how to install or replace a PCI car d. Y our computer has two standar d PCI car d slots, one PCI Express x1 car d slot, and one PCI Express x16 graphics card slot. T o install or replace a PCI card, do the following: 1. T urn off the computer and disconnect all power cor ds from electrical outlets. 2. Remove th[...]

Figure 9. Removing a PCI card Notes: a. The car d ts tightly int o the card slot. If necessary, alternate moving each side of the card a small amount until it is removed fr om the car d slot. 5. Remove the new PCI card fr om its static-prot ective package. 6. Install the new card int o the appr opriate slot on the system board. See “L ocating [...]

Figure 10. Installing a PCI card What to do next: • T o work with another piece of hardwar e, go to the appr opriate section. • T o complete the installation or r eplacement, go to “Completing the parts replacement” on page 38. Installing or replacing a memory module Attention: Do not open your computer or attempt any r epair befor e readin[...]

5. Open the r etaining clips. Figure 11. Opening the retaining clips If you are r eplacing an old memory module, open the r etaining clips and gently pull the memory module out of the memory slot. Figure 12. Removing a memory module 6. P osition the new memory module over the memory slot. Make sure that the notch 1 on the memory module aligns corre[...]

Figure 13. Installing a memory module 7. Reinstall the PCI Expr ess x16 graphics card if you have removed it. What to do next: • T o work with another piece of hardwar e, go to the appr opriate section. • T o complete the installation or r eplacement, go to “Completing the parts replacement” on page 38. Installing or replacing the optical d[...]

Figure 14. Removing the optical drive 5. Install the optical drive r etainer on the side of the new optical drive. Figure 15. Installing the optical drive retainer 6. Slide the new optical drive into the drive bay fr om the front of the computer until the optical drive snaps into position. Chapter 2 . Installing or replacing har dware 21[...]

Figure 16. Installing the optical drive 7. Connect the signal cable and the power cable t o the new optical drive. Figure 17. Connecting the optical drive 8. Reinstall the front bezel. See “Removing and reinstalling the fr ont bezel” on page 15. What to do next: • T o work with another piece of hardwar e, go to the appr opriate section. • T[...]

Y our comput er has a special type of memory that maintains the dat e, time, and settings for built-in features, such as par allel-port assignments (conguration). A battery keeps this information active when you turn off the computer . The battery normally requir es no charging or maint enance thr oughout its life; however , no battery lasts for[...]

Replacing the power supply assembly Attention: Do not open your computer or attempt any r epair befor e reading and understanding the “Important safety information” in the ThinkCentre Safety and W arranty Guide that came with your comput er . T o obtain a copy of the ThinkCentre Safety and Warranty Guide , go t o: http://www.lenovo.com/support [...]

Note: Use only screws pr ovided by Lenovo. 10. Reconnect the power supply assembly cables to the syst em boar d and each of the drives. 11. Secure the power supply assembly cables with the cable clips and ties in the chassis. What to do next: • T o work with another piece of hardwar e, go to the appr opriate section. • T o complete the installa[...]

Figure 21. Removing the heat sink and fan assembly 7. Lift the failing heat sink and fan assembly off the system boar d. Notes: a. Y ou might have to gently twist the heat sink and fan assembly t o fr ee it fr om the micropr ocessor . b. Do not touch the thermal gr ease while handling the heat sink and fan assembly . 8. P osition the new heat sink [...]

This section provides instructions on how to replace the primary hard disk drive if your computer has one. F or computer models that do not have an internal har d disk drive and use a remote har d disk drive accessed through the SMC - Stor age Arr ay, contact your network or stor age administr ator . T o r eplace the primary har d disk drive, do th[...]

Figure 23. Installing the hard disk drive into the bracket 10. Slide the new har d disk drive into the drive cage until it snaps into position. 11. Align the drive cage pivot pin with the slot 1 in the upper drive cage and slide the har d disk drive cage into the chassis. 12. Connect the signal cable and the power cable to the new hard disk drive. [...]

Replacing the secondary hard disk drive Attention: Do not open your computer or attempt any r epair befor e reading and understanding the “Important safety information” in the ThinkCentre Safety and W arranty Guide that came with your comput er . T o obtain a copy of the ThinkCentre Safety and Warranty Guide , go t o: http://www.lenovo.com/supp[...]

Figure 26. Installing the hard disk drive into the bracket 10. Slide the new hard disk drive into the har d disk drive cage until it snaps into position. 11. Install the har d disk drive cage into the chassis until it snaps into position underneath the metal tab. Make sure that the har d disk drive cage release butt on is secur ed in the chassis. F[...]

Replacing the front fan assembly Attention: Do not open your computer or attempt any r epair befor e reading and understanding the “Important safety information” in the ThinkCentre Safety and W arranty Guide that came with your comput er . T o obtain a copy of the ThinkCentre Safety and Warranty Guide , go t o: http://www.lenovo.com/support Thi[...]

6. Insert the two tabs 2 of the new front fan assembly into the corr esponding holes in the chassis, and press the other two tabs 1 through the holes until the fr ont fan assembly is secur ed in place. Figure 29. Installing the front fan assembly 7. Connect the front fan assembly cable t o the power fan connect or on the system board. What to do ne[...]

3. Locate the rear fan assembly . See “L ocating components” on page 9. 4. Disconnect the r ear fan assembly cable fr om the syst em fan connector on the system board. See “Locating parts on the system board” on page 10. 5. The r ear fan assembly is attached t o the chassis by four rubber mounts. Remove the r ear fan assembly by breaking or[...]

Figure 31. Installing the rear fan assembly 8. Connect the rear fan assembly cable t o the syst em fan connector on the syst em boar d. What to do next: • T o work with another piece of hardwar e, go to the appr opriate section. • T o complete the installation or r eplacement, go to “Completing the parts replacement” on page 38. Replacing t[...]

Note: Make sur e you not e the locations of the cables when you disconnect the cables from the syst em board. 6. Remove the scr ew that secures the front audio and USB assembly to the chassis. Figure 32. Removing the securing screw of the front audio and USB assembly 7. Remove the front audio and USB assembly fr om the chassis. 8. Install a new fr [...]

2. Remove the comput er cover . See “Removing the computer cover ” on page 14. 3. Locate the int ernal speaker connector on the syst em boar d. See “Locating parts on the system board” on page 10. 4. Disconnect the internal speaker cable fr om the system boar d. 5. Push the metal tab 1 on the t op of the internal speaker outward and slide t[...]

Figure 34. Installing a new internal speaker 7. Connect the internal speaker cable t o the syst em boar d. See “Locating parts on the system boar d” on page 10. What to do next: • T o work with another piece of hardwar e, go to the appr opriate section. • T o complete the installation or r eplacement, go to “Completing the parts replaceme[...]

Figure 35. Connecting the USB keyboard or mouse What to do next: • T o work with another piece of hardwar e, go to the appr opriate section. • T o complete the installation or r eplacement, go to “Completing the parts replacement” on page 38. Completing the parts replacement After completing the installation or r eplacement for all parts, y[...]

Figure 36. Reinstalling the computer cover 5. If the computer cover is secured with thumbscr ews, install them. 6. If ther e is a padlock available, lock the comput er cover . See “Padlock” on page 40. 7. If there is an integr ated cable lock available, lock the computer . 8. Reconnect the ext ernal cables and power cords to the comput er . See[...]

lock slot at the rear of your computer and is oper ated with a key . The cable lock also locks the butt ons used to remove the computer cover . This is the same type of lock used with many notebook computers. Y ou can order an integr ated cable lock directly from L enovo by sear ching for K ensington at: http://www.lenovo.com/support Figure 37. Int[...]

Figure 38. Installing a padlock P assword protection T o deter unauthoriz ed use of your computer , you can use the Setup Utility pr ogram t o set a password. When you turn on your computer , you are pr ompted t o type the passwor d. The comput er cannot be used until a valid passwor d is typed in. Refer to Chapter 4 “Using the Setup Utility prog[...]

9. Reinstall the computer cover and connect the power cord. See “Completing the parts r eplacement” on page 38. 42 ThinkCentre User Guide[...]

Chapter 3. Recover y information This chapt er provides information about the recovery solutions pr ovided by L enovo. This chapt er contains the following t opics: • Creating and using r ecovery media • P erforming backup and recovery oper ations • Using the Rescue and Recovery workspace • Creating and using a rescue medium • Installing [...]

Using recovery media This section pr ovides instructions on how to use r ecovery media on differ ent oper ating syst ems. On the Windows 7 oper ating system and the Windows Vista oper ating syst em, you can use recovery media to rest ore the computer to the factory default settings only . Y ou can use r ecovery media to put the computer in an oper [...]

2. In the Rescue and Recovery main window , click the Launch advanced Rescue and Recovery arrow . 3. Click Back up your har d drive and select backup operation options. Then, follow the instructions on the scr een to complete the backup oper ation. • T o perform a backup oper ation using the Rescue and Recovery progr am on the Windows Vista oper [...]

• Restor e your hard disk drive to the fact ory default settings The Rescue and Recovery workspace enables you to rest ore the complete cont ents of your hard disk drive t o the fact ory default settings. If you have multiple partitions on your hard disk drive, you have the option to restor e the factory default settings to the C: partition and l[...]

• T o create a r escue medium on the Windows 7 oper ating system, do the following: 1. F rom the Windows desktop, click Start ➙ All Programs ➙ Lenovo ThinkVantage T ools ➙ Enhanced Backup and Restore . The Rescue and Recovery pr ogram opens. 2. In the Rescue and Recovery main window , click the Launch advanced Rescue and Recovery arrow . 3.[...]

2. Use Windows Explorer or My Computer t o display the directory structure of your har d disk drive. 3. Go to the C:SWTOOLS dir ectory . 4. Open the DRIVERS folder . Within the DRIVERS folder , ther e ar e several subfolders named for various devices installed in your computer , such as A UDIO or VIDEO . 5. Open the appropriat e device subfolder .[...]

Chapter 4. Using the Setup Utility pr ogram The Setup Utility pr ogram is used to view and change the congur ation settings of your comput er , regar dless of which oper ating syst em you ar e using. However , the operating system settings might override any similar settings in the Setup Utility progr am. Starting the Setup Utility pr ogram T o [...]

• Not be your name or your user name • Not be a common word or a common name • Be signicantly different fr om your pr evious passwor ds P ower-On Password When a P ower-On P assword is set, you are prompt ed to type a valid password each time the comput er is turned on. The computer cannot be used until the valid passwor d is typed in. Adm[...]

2. F rom the Setup Utility pr ogram main menu, select Devices . 3. Depending on the device you want to enable or disable, do one of the following: • Select USB Setup to enable or disable a USB device. • Select A T A Drive Setup to enable or disable an int ernal or e xternal SA T A device. 4. Select the desir ed settings and pr ess Ent er . 5. P[...]

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Chapter 5. Updating system progr ams This chapter provides information about updating the POS T and BIOS, and how t o recover fr om a POS T and BIOS updat e failure. Using system pr ograms System pr ograms are the basic layer of softwar e built into your comput er . Syst em progr ams include the POST , the BIOS, and the Setup Utility pr ogram. The [...]

Updating (ashing) the BIOS from your operating system Note: Because L enovo makes constant impr ovements t o its Web sites, the Web page contents are subject to change without notice, including the contents refer enced in the following pr ocedure. T o updat e (ash) the BIOS fr om your oper ating system, do the following: 1. Go t o http://www.[...]

Chapter 6. T r oubleshooting and diagnostics This chapter describes some basic tr oubleshooting and diagnostic pr ograms. If your comput er problem is not described here, see Chapt er 7 “Getting information, help, and service” on page 59 for additional troubleshooting resour ces. Basic troubleshooting The following table pr ovides information t[...]

Symptom Action The operating system does not start. V erify that: • The startup sequence includes the device where the operating system r esides. Usually, the oper ating system is on the hard disk drive. F or more information, see “Selecting a startup device” on page 51 . Note: F or SMC computers, you might r eceive the error message “No op[...]

PC-Doctor for Rescue and Recover y The PC-Doctor for Rescue and Recovery diagnostic pr ogram is part of the Rescue and Recovery workspace on each Lenovo comput er . Use the PC-Doctor for Rescue and Recovery diagnostic progr am if you are unable t o start the Windows oper ating system. T o run the PC-Doctor for Rescue and Recovery diagnostic pr ogra[...]

Note: Y ou can insert the disc into the optical drive when you ar e setting the startup device sequence. However , if you insert the disc into the optical drive when you have already enter ed the operating syst em, you need to restart the comput er to access the diagnostic progr am. 3. F ollow the instructions on the screen to select the diagnostic[...]

Chapter 7. Getting information, help, and service This chapt er contains information about help, service, and technical assistance for pr oducts manufactured by Lenovo. Information resources Y ou can use the information in this section t o access useful resour ces r elating t o your computing needs. Online Books folder Note: The Online Books folder[...]

• Pr oduct Recovery • Rescue and Recovery • System Updat e Note: The ThinkV antage Pr oductivity Center progr am is only available on computers that have an internal hard disk drive, a pr einstalled Windows Vista oper ating system, and preinstalled software progr ams from Lenovo. T o access the ThinkV antage P roductivity Center progr am, cli[...]

• Access troubleshooting and support information for your computer model and other support ed pr oducts. • Find the service and support phone numbers for your country or r egion. • Find a Service Pr ovider located near you. Help and service This section contains information about obtaining help and service. Using the documentation and diagnos[...]

Note: Phone numbers are subject t o change without notice. If the number for your country or r egion is not provided, contact your Lenovo reseller or Lenovo marketing repr esentative. If possible, be at your computer when you call. Have the following information available: • Machine type and model • Serial numbers of your hardwar e pr oducts ?[...]

Appendix A. Notices Lenovo may not offer the pr oducts, services, or featur es discussed in this document in all countries. Consult your local L enovo repr esentative for information on the pr oducts and services curr ently available in your area. Any r eference to a Lenovo product, progr am, or service is not intended to state or imply that only t[...]

T elevision output notice The following notice applies to models that have the fact ory-installed television-output feature. This product incorpor ates copyright prot ection technology that is prot ected by method claims of certain U .S. patents and other int ellectual property rights owned by Macrovision Corporation and other rights owners. Use of[...]

Inde x A a rescue medium, cr eating and using 46 Administrat or, password 50 antivirus softwar e 6 audio line-in connector 8 audio line-out connector 8 audio subsystem 1 B backup and recovery operations 44 basic tr oubleshooting 55 battery, replacing 22 boot-block r ecovery 54 C cable lock, security 39 changing password 50 startup device sequence 5[...]

memory module 18 PCI card 15 security featur es 39 internal drives 1 internal speaker , replacing 35 K keyboard connector 9 keyboard, r eplacing 37 L Lenovo ThinkV antage T oolbo x 56 Lenovo ThinkV antage T ools 59 Lenovo Web site 60 Lenovo Welcome 5, 60 locating components 9 M media, creating and using r ecovery media 43 memory module installing, [...]

settings changing 49 viewing 49 Setup Utility 49 Setup Utility progr am, starting 49 Setup Utility, e xiting 51 software recovering 43 solving r ecovery problems 48 starting the Setup Utility pr ogram 49 startup device 51 sequence, changing 51 tempor ary, selecting 51 static-sensitive devices, handling 13 system management 1 progr ams 53 system boa[...]

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Part Number: 71Y7146 Printed in USA (1P) P/N: 71Y7146 *71Y7146*[...]