Lenovo Q190 manual

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Table of contents for the manual

  • Page 1

    IdeaCentr e Q190 Har dwar e Maint enance Manual i d e a i d e a i d e a C e nt r e i d e a Machine T ypes: 10115/6281[...]

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    [...]

  • Page 3

    IdeaCentr e Q190 Har dwar e Maint enance Manual Machine T ypes: 10115/6281[...]

  • Page 4

    Second Edition (December 2012) 17th © Copyright Lenovo 2012. LIMITED AND RESTRICTED RIGHTS NO TICE: If data or software ar e delivered pursuant a Gener al Services Administration “GSA ” contr act, use, repr oduction, or disclosure is subject to r estrictions set forth in Contr act No. GS-35F-05925[...]

  • Page 5

    Contents Chapter 1. About this manual . . . . . . 1 Important Safety Information . . . . . . . . . . 1 Chapter 2. Safety information . . . . . . 3 General safety . . . . . . . . . . . . . . . . 3 Electrical safety . . . . . . . . . . . . . . . 3 Safety inspection guide . . . . . . . . . . . . 5 Handling electrostatic discharge-sensitive devices . .[...]

  • Page 6

    iv IdeaCentre Q190Har dware Maintenance Manual[...]

  • Page 7

    Chapter 1. About this manual This manual contains service and r eference information for IdeaCentr e Q190 computers list ed on the cover . It is int ended only for tr ained servicers who ar e familiar with L enovo computer pr oducts. Before servicing a L enovo product, be sur e t o read the Safety Information. The description of the TV card in this[...]

  • Page 8

    2 IdeaCentre Q190Har dware Maintenance Manual[...]

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    Chapter 2. Safety information This chapter contains the safety information that you need to be familiar with befor e servicing a computer . General safety F ollow these rules to ensur e general safety: • Observe good housekeeping in the area of the machines during and after maint enance. • When lifting any heav y object: 1. Ensure you can stand[...]

  • Page 10

    Observe the following rules when working on electrical equipment. Important: Use only approved t ools and test equipment. Some hand tools have handles cover ed with a soft material that does not insulat e you when working with live electrical curr ents. Many customers have, near their equipment, rubber oor mats that contain small conductive b[...]

  • Page 11

    – Send another person to get medical aid. Safety inspection guide The intent of this inspection guide is t o assist you in identifying pot entially unsafe conditions on these products. Each machine, as it was designed and built, had requir ed safety it ems installed to pr otect users and service personnel from injury . This guide addr esses only [...]

  • Page 12

    • A void contact with other people while handling the part. • W ear a gr ounded wrist strap against your skin to eliminate static on your body . • P revent the part from touching your clothing. Most clothing is insulative and retains a char ge even when you are wearing a wrist str ap. • Use the black side of a gr ounded work mat to pr ovide[...]

  • Page 13

    T o Connect T o Disconnect 1. T urn everything OFF . 2. First, attach all cables to devices. 3. Attach signal cables to connectors. 4. Attach power cords to outlet. 5. T urn device ON. 1. T urn everything OFF . 2. First, remove power cor ds fr om outlet. 3. Remove signal cables from connectors. 4. Remove all cables fr om devices. CA UTION: When rep[...]

  • Page 14

    ≥18 kg(37 lbs) ≥32 kg(70.5 lbs) ≥55 kg(121.2 lbs) CA UTION: Use safe pr actices when lifting. CA UTION: The power control button on the device and the power switch on the power supply do not turn off the electrical current supplied to the device. The device also might have more than one power cord. T o r emove all electrical current fr om the[...]

  • Page 15

    Chapter 3. Gener al information This chapter provides gener al information that applies to all machine types supported by this publication. Specications This section lists the physical specications for your computer . This section lists the physical specications for your computer . T ype IdeaCentr e Q190 This section lists the physical spe[...]

  • Page 16

    10 IdeaCentre Q190Har dware Maintenance Manual[...]

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    Chapter 4. Gener al Checkout Attention: The drives in the computer you are servicing might have been r earranged or the drive startup sequence changed. Be e xtremely careful during write oper ations such as copying, saving, or formatting. Data or progr ams can be overwritten if you select an incorr ect drive. General err or messages appear if a pr [...]

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    12 IdeaCentre Q190Har dware Maintenance Manual[...]

  • Page 19

    Chapter 5. Using the Setup Utility The Setup Utility progr am is used to view and change the congur ation settings of your computer , regar dless of which oper ating system you are using. However , the oper ating-system settings might override any similar settings in the Setup Utility pr ogram. Starting the Setup Utility progr am T o start the S[...]

  • Page 20

    • Not be a common wor d or a common name • Be signicantly different fr om your pr evious password Administrator password When a Administr ator P assword is set, it deters unauthorized persons from changing congur ation settings. If you ar e r esponsible for maintaining the settings of sever al comput ers, you might want t o set a Administ[...]

  • Page 21

    T o delete a pr eviously set P ower -On P assword, do the following : 1. F r om the Security menu, select Set P ower-On P assword and pr ess Enter . 2. The password dialog bo x will be displayed. Ent er Curr ent P assword and press Enter . Pr ess Ent er in New P assword and conrm New Passwor d dialog. A setup notice will display that changes hav[...]

  • Page 22

    1. T urn off your computer . 2. Pr ess and hold the F12 key then turn on the comput er . When the Startup Device Menu appears, r elease the F12 key . Note: If you are using a USB k eyboard and the Startup Device Menu does not display using this method, repeat edly pr ess and r elease the F12 key rather than leaving it pr essed when turning on the c[...]

  • Page 23

    Chapter 6. Sympt om-to-FRU Inde x The Symptom-t o-FRU inde x lists err or symptoms and possible causes. The most likely cause is list ed rst. Always begin with Chapt er 4, “Gener al Checkout, ” on page 11. This index can also be used t o help you decide which FRUs t o have available when servicing a comput er . If you ar e unable t o corr ec[...]

  • Page 24

    POS T error codes Each time you power -on the system, it performs a series of tests that check the oper ation of the system and some options. This series of t ests is called the Power -On Self- T est , or POS T . POS T does the following operations. • Checks some basic syst em-board oper ations • Checks the memory oper ation • Starts the vide[...]

  • Page 25

    c. Memory modules d. Extended video memory e. External Cache f. External C ache RAM g. Har d disk drive h. Diskette drive 3. P ower -on the comput er to r e-test the system. 4. Repeat st eps 1 thr ough 3 until you nd the failing device or adapter . If all devices and adapt ers have been r emoved, and the pr oblem continues, r eplace the syst em [...]

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    20 IdeaCentre Q190Har dware Maintenance Manual[...]

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    Chapter 7. L ocations This section pr ovides illustr ations to help locat e the various connect ors, controls and components of the computer . Locating components, controls and connectors The following illustrations will help you t o locat e the various components, contr ols and connectors on your computer . F ont view The following illustr ation s[...]

  • Page 28

    Rear view The following illustr ation shows the location of connect ors on the rear of the comput er . Attention: Be sur e not t o block any air vents on the comput er . Blocked air vents may cause overheating. 1. S/P DIF port 2. VGA connect or 3. USB ports (5) 4. HDMI-out port 5. Ethernet connect or 6. P ower connector Hardware components The foll[...]

  • Page 29

    1 2 3 4 5 6 7 8 9 1. Comput er cover 6. Chassis 2. System fan 7. RT C batt ery 3. Heat-sink 8. Memory module 4. Wi-Fi car d 9. Har d disk drive 5. Motherboard Chapter 7 . Locations 23[...]

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    Identifying parts on the motherboar d The motherboard (sometimes called the planar or syst em boar d) is the main cir cuit boar d in your computer . It provides basic computing functions and supports a variety of devices that ar e factory-installed or that you can install later . 1 2 3 6 7 8 9 1 0 1 2 1 3 1 5 1 6 1 7 1 4 11 4 5 1. Har d disk drive [...]

  • Page 31

    Chapter 8. Replacing hardware Attention: Do not remove the computer cover or attempt any r epair before reading the “Important safety information” in the Safety and Warr anty Guide that was included with your comput er or in the Har dware Maint enance Manual (HMM) for the comput er . T o obtain copies of the Safety and Warr anty Guide or HMM, g[...]

  • Page 32

    Replacing the optical drive Attention: T urn off the computer and wait 3 to 5 minut es to let it cool down before removing the cover . Note: It may be helpful to place the computer face-down on a soft at surface for this procedur e. L enovo recommends that you use a blanket, t owel, or other soft cloth to prot ect the comput er scr een from scr [...]

  • Page 33

    Step 5. Remove the 3 screws and slide the optical disk drive out as shown. Step 6. Install the new optical drive as follows: a. Align the new optical drive with the bezel, push it into position and secure it with 3 scr ews. b. Line up the optical drive bez el with the optical disk drive bo x and secur e it with the r emaining screws. Removing the c[...]

  • Page 34

    Step 4. Remove the rubber caps that prot ects the screws, then r emove the 4 scr ews that secure the computer cover to the chassis. Step 5. Open the side door and r emove the cover fr om this side gently . 28 IdeaCentre Q190Har dware Maintenance Manual[...]

  • Page 35

    Step 6. Lift up the computer cover as shown. Step 7. T o install the computer cover: a. Line up the comput er cover with the chassis as shown. b. Secure the comput er cover t o the chassis with the 4 screws. Replacing the har d disk drive Attention: T urn off the computer and wait 3 to 5 minut es to let it cool down before removing the cover . Note[...]

  • Page 36

    Step 6. Lift up the back of the hard disk drive and pull it out as shown. Step 7. Remove the 4 scr ews that secur e the har d disk drive to the har d disk drive bay . Step 8. Slide out the hard disk drive out of the bay to r emove it. Step 9. T o install the new hard disk drive as follows: a. Slide the new har d disk drive bay int o bay and secur e[...]

  • Page 37

    Note: It may be helpful to place the computer face-down on a soft at surface for this procedur e. L enovo recommends that you use a blanket, t owel, or other soft cloth to prot ect the comput er scr een from scr atches or other damage. T o replace a memory module Step 1. Remove any media (disks, CDs, or memory cards) fr om the drives, shut down [...]

  • Page 38

    Step 5. Disconnect the 2 antenna cables fr om the WLAN car d. 1 Step 6. Remove the scr ew that secures the WLAN car d t o the motherboard. 2 Step 7. Pull the WLAN card upward to remove it fr om the car d port. 1 2 Step 8. Line up the new WLAN card, then insert it int o the car d port and secur e it to the motherboar d with the screw . Step 9. Conne[...]

  • Page 39

    Step 6. Remove the 4 screws that secure the system fan t o the motherboard. Step 7. Remove the heat-sink by lifting it up. Step 8. T o install the new heat-sink: a. Line up the new heat-sink with the mounting holes on the chassis and place it int o position. b. Secure the new heat-sink with the 4 scr ews. Step 9. Reattach the system fan and compute[...]

  • Page 40

    Step 5. Remove the 3 screws that secure the system fan t o the motherboard. Step 6. Disconnect the system fan power cables fr om the motherboard. Step 7. Remove the system fan by lifting it up. Step 8. T o install the new system fan: a. Line up the new system fan with the mounting holes on the chassis and place it into position. b. Secure the new s[...]

  • Page 41

    Step 6. Remove the memory module. Refer to “Replacing a memory module” . Step 7. Remove the WLAN car d. Refer to “Replacing the WLAN car d” . Step 8. Remove the power butt on. Refer t o “Removing the power button” . Step 9. Remove the system fan. Refer to “Replacing the system fan” . Step 10. Remove the heat-sink. Refer to “Replac[...]

  • Page 42

    Note: Y our keyboar d will be connected t o a USB connector on one side or at the r ear of the computer . Step 4. Disconnect the defective keyboar d cable from the comput er and connect the new keyboard cable to the same connect or . Note: The mouse can be r eplaced using the same method. FRU lists This chapt er lists the information on the eld [...]

  • Page 43

    Item # Description Lenovo P/N CRU ID RAM M471B5773DH0-CK0 2GB D3-1600S RAM-HF 1-100226 HMT325S6CFR8C-PB 2GB D3-1600S RAM-HF 1-100227 MT8KTF25664HZ-1G6M1 2GB D3L -1600S RAM-HF 1-100228 Elp_R J2108BDBG-GN-F 2GB D3-1600S RAM 1-100425 M471B5273DH0-CK0 4GB D3-1600S RAM-HF 1-100230 HMT351S6CFR8C-PB 4GB D3-1600S RAM-HF 1-100231 MT16KTF51264HZ-1G6M1 4GB D3[...]

  • Page 44

    Wi-Fi Car d Cbt BCM4313 MOW M PCIE NB HMC wi card 20002505 L TN RTL8188EE 11n HMC WiFi card 20200218 L TN RTL8188CE 11n SB HMC WiFi car d(wowl) 11200352 4 Q190 WLAN Antenna ( White and black ) 90202225 N Motherboard Q190 NON_WIN8 Celeron 887 HM70 MB 90001754 Q190 WIN8 Celer on 887 HM70 MB 90001755 Q190 WIN8_PRO Celeron 887 HM70 MB 90001756 Q[...]

  • Page 45

    Sunre x EKB-10Y A(UK) B-Silk USB KB-L VT8 25209119 Sunre x EKB-10Y A(Nordic) B-S USB KB-L VT8 25209120 Sunre x EKB-10Y A(LA) B-Silk USB KB-L VT8 25209121 Sunre x EKB-10Y A(AR) B-Silk USB KB-L VT8 25209122 Sunre x EKB-10Y A(SW) B-Silk USB KB-L VT8 25209123 Sunre x EKB-10Y A(GE) B-Silk USB KB-L VT8 25209124 Sunre x EKB-10Y A(TR) B-Silk USB KB-L VT8 2[...]

  • Page 46

    P ower Cor d longwell black1.0m 3wire UL CSA power cor d 31-033857 V olex 1M C5 US power cor d 31-033858 Luxshare1.0M C5 US power cor d 31-049517 Grandsun black1.0m3wire CCC power cord(R) 31-032953 Luxshare 1.0M C5 CCC power cord 31-045147 longwell black 1.0m SAA power cor d 31-035397 V olex 1M C5 Australia power cord 31-049500 Luxshare1.0M C5 Aust[...]

  • Page 47

    Longwell black1.0m Kor ea C5 power cord® 31-039106 V olex 1MC5 K orea power cor d 31-049498 Longwell black1.0m SA C5 power cor d® 31-039105 V olex 1M C5 South Africa power cord 31-049501 Chapter 8 . Replacing har dware 41[...]

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    42 IdeaCentre Q190Har dware Maintenance Manual[...]

  • Page 49

    Chapter 9. Additional Service Information This chapter pr ovides additional information that the service r epresentative might nd helpful. P ower management P ower management r educes the power consumption of certain components of the comput er such as the system power supply, processor , hard disk drives, and some monitors. Automatic congur [...]