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Table of contents for the manual
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Page 1
Firmware User ’s Manual[...]
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Page 2
2 T able of Con tents Recommended PC Specifications 4 Pr eparation 5 Connect the Equipment ........................................................................................... 5 Configure the IP Add r esses ................................ ..................................................... 5 Access the Camera .............................[...]
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3 Date & Time ........................................................................................................... 30 Network ................................................................................................................... 32 IP Address Filtering .........................................................................[...]
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4 T roub leshooting 109 Recommended PC Specification s In order to configure or t est the cameras , a PC with following bas ic specifications i s needed: CPU Core 2 Duo 2.13 GHz or abov e Memory 2 GB or abov e Operating Sy stem Windows XP with SP2 or abov e. Windows 2003 Windows V ista Windows 2008 Windows 7 Browser for Acc essi[...]
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Page 5
5 Preparation Connect the Equipment T o be able to connect to the camera firm ware from your PC, both the cam era and the PC have to be connected to each other via Ethernet cable. At the sam e time, the cam era has to have its o wn power supply . In cas e of PoE c ameras , you can use a PoE Injector or a PoE Switc h between the camera and the PC. T[...]
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Page 6
6 If y ou work with our c ameras r egularly , then t here is even a better w ay to discover the cameras in the network – b y using IP Utility . The I P Utility is a light s oftware tool that can n ot only discover the cam eras, bu t also list l ots of val uable inform ation, such as IP and MAC addresses, seri al num bers, firm ware versions, etc,[...]
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Page 7
7 Manually adjust the I P addresses of multipl e cameras: If there are more than 1 cam era to be used in the same local area network and there is no DHC P server to assign uniq ue IP addresses to eac h of them, al l of th e cam eras would then ha ve the initial IP address of 192.168.0.1 00 , which is not a pro per situation f or network devic es ?[...]
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8 Please note that it is a lso possi ble to c hange t he IP address es m anually b y using th e W eb browser . In such case, p lease plug in o nly one camera at a tim e, and c hange its IP address b y using the Web browser bef ore plugging in the nex t one. This wa y , the Web browser will not be confused about two d evices having the same IP addre[...]
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Page 9
9 Access the Camera Now that the cam era and the PC are bot h having their unique IP addresses and are under the same network s egment, it is possible to use the Web browser of the PC to access the cam era. Y ou can use an y of the brow sers to access the camera, howe ver , the full functionalit y is provided onl y for Microsof t Internet Explorer [...]
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10 The following examples in this manual are based o n Int ernet E xplorer browser in orde r to cover all functions of the camera. Assum ing that the camera ’ s IP address is 192.168.0.1 00 , you can access it by opening the W eb browser and t yping the following addres s into Web browser ’ s address bar: http://192.168.0.100 Upon succ essful c[...]
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Page 11
11 Using IPv6 to Access the Camera The camera is IP v6-ready and has be en assigned its unique st atic IPv6 addres s. The IPv6 address can be foun d under the System > Sytem Inf o m enu (see System Info on page 104 f or more inform ation). T o access the camera with the I Pv6 address, t ype the I Pv6 address enclosed in square brac kets on the w[...]
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Page 12
12 Live View This section describes how to config ure the IP camera. The administrator ha s unlimited access to all settings, while the n ormal user can o nly view live video. Login Initially t here exists only adm inistrator ’ s acc ount in the camera ( Acc ount: Admin, Password: 123456) – you have t o use that ac count to lo g in. Y ou ca n l[...]
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Page 13
13 Live V iew The live view will appear autom atically with the video resolution of 1280x720 (1MP cam eras) or 1920x1080 (2 -5MP cameras ). W hile being on the Live View page, the Live View icon appears as be ing pressed: If you leave the Live View page, you can later return b y pressing that butt on. The buttons sho wn on the Live View page vary d[...]
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14 Notice: These digital zoom adjustments do not influence the actual v ideo resolution of the camera. Regardless of how large or small the video appears on the display after pressing th e digital zoom buttons, the actual vi deo stream size of the ca mera is the sam e as before. Y ou can also digital ly re-sc ale the video to full y match the size [...]
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15 T o capture the snapsh ots of the current live view , press the snapshot button. T he snapshots are saved in Pictures f older . - T ake a Snapshot Cameras with audio function have the audio co ntrols on Live Vi ew page. - Speak to Camera T o speak to the c amera, press the button. If the cam era is connected to a network v ideo recorder , the au[...]
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16 The digital output c ontrols appear on the Li ve View page of the cam eras with digital input/outpu t function. The controls allow users to manually trigger a DO de vice. - Select DO Port Each DO ports are co ntrolled separate ly . For c ameras with m ore than one DO ports, select the DO port and press to set the o utput power level to high or t[...]
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Page 17
17 V iew Modes For Hemispheric and Fisheye cameras , the M iniature Fisheye-View and View Mod e buttons appear on the Live View screen. By default, a miniature of the F ishe ye view is sho wn on t he lower right corner of the Live View , press to hide the m iniature fishe ye-view or to display it. Y ou can change the viewing m ode into: - ePTZ View[...]
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18 ePTZ Vie w Mode ePTZ mode work s as an optical PT Z (pan-ti lt-zoom) function. Y ou can chan ge the viewing direction by moving the m ouse over th e Live View screen and click ing towards the direction you wish to view . The mouse cu rsor is represented b y a red “ + ” m ark. If Miniature Fishe ye-view is ena bled, the current dir ection and[...]
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Page 19
19 Panorama Vie w Mode This mode allows you to view the cam era in panorama v iew where details c an be seen more clearly . W hen the camera is installed on t he ceiling, there will be two panoram a vi ews, one for the upper hemisphere and another for the lower hemispher e. The lower hemisphere is di splayed with an inverted direction when viewed o[...]
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20 Fisheye V iew Mode This mode sho ws the camera vie w as though viewing f rom a fish ’s ey e with the whole viewing angle in sight but details ma y be too small and not be seen clearl y .[...]
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Page 21
21 PTZ Contr ol Panel (For PTZ and Z oom Cameras) For PTZ and zoom camera m odels, click the PTZ butto n on the Live View screen to display the PTZ Contro l Panel. On the PT Z Control Panel, users can do an y the following: Set the home position Set the serial hex c omm and protocol and address Pan the camera Zoom the cam era in or [...]
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Page 22
22 speed follows the va lue selected on the Pan/Tilt Spee d field. Auto-Flip : W hen “Enabled”, the cam era autom atically flips the im age when the cam era is pan at 1 80 ° and then continues pa nning to the sam e direction up to 3 60 ° . W hen “Disabled”, users can on ly pan the cam era to one dire ction up to 180 ° . NOTE: Availab[...]
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Page 23
23 For PTZ cam eras with zoom ratio of 18x and above, lik e the I9x models, users can set the M ax. Zoom Ratio on the user interf ace . Setting the maxim um zoom ratio helps to e nsure that focus is kept all throu ghout the zoom in/o ut process. For oth er cameras with opt ical zoom l ens, setting the maximum zoom ratio can be done t hrough the UR [...]
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Page 24
24 How to Set T ouring Preset Points Preset points are us er-defined areas that the cam era can zoom in to. A series of preset po ints can be grouped as on e T our . T o create a preset point, do the fol lowing: 1. On Preset , click a icon to start creating a preset point. 2. Under the Name f ield, type a preset point name. 3. Pan, tilt, and zoom o[...]
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Page 25
25 How to Set and Enable T ours Once a preset point is created, the T ouring Control pa ge tab appears. Cl ick the T ouring Control page tab to c onfigure the Preset T our . A Pre set T our directs the cam era to c y cle through a sequence of preset points and stay on each preset point for a s pecific tim e . T o set or modify a tour , do the f oll[...]
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Page 26
26 T o directly go to the preset point, click the icon. T o delete the preset point from the list, click the icon. 4. Repeat steps 2 and 3 to add m ore preset points to the tour . 5. Once done, click the Save butto n on Select a Preset Point . 6. On T ouring Control , s elect the tour nam e to activate. Onc e activated, the cam era will sta[...]
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Page 27
27 available onl y in speed dom e cameras . W hen a scan point has been set, the correspondi ng Delete icon appears. T o remove the scan point, click . How to M anage Scan T o start scanning, click . To restart s canning from the starting p oint while scann ing is in progress, c lick . T o stop scanning, click . W hen scanning is interrupted b y ot[...]
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Page 28
28 Setup The following chapters g uide you through the Setup f unctions of the cam era. Access the Setup Page T o configure any of the cam era settings, go to the Setup m enu by pressing th e following button on Live View page : - Go to Setup The left side of the Setu p page conta ins the list of Set up items. Notice: Th e exact content of the menu[...]
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Page 29
29 Host The section “ Host ” allows the adm inistrator to define t he nam e of the camera and pref erred user interfac e language. There are two kinds of names – Host Nam e and Camera Nam e. Host Name is used to identif y the cam era by a DHCP server . In some networks with v er y strict security polic y , it is requ ired th at all the ne t w[...]
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Page 30
30 Date & T ime Each vide o fram e contains a tim e s tamp. T he accurac y of the tim e stam p is very im portant for incident investigators. Therefore the clock of the camera has to be adjusted to m ost accurate tim e possible. The section Date & Time provides t he o ptions f or adj usting the date and time of the cam era. There are two wa[...]
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Page 31
31 If all the cameras are getting the date an d time from the same NT P Server , you can be most sure that the video c lips from different cam eras can be well synchronized later f or com parison purposes. T o choose the most suitable NTP Server to synchronize date and tim e with, please ref er to the worldwide pool of NTP Servers: http://www . poo[...]
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Page 32
32 Network The section Network pro vides the list of network related functions and serv ices. The [+] mark before Network indicates that the list can be exp anded by click ing on it. Once expanded, th e list can later be collapsed again b y clicking on the [ -] m ark. IP Address Filtering By “ IP Address Filtering ” func tion it is pos sible to[...]
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33 “ Allow ed ” m ode will refuse acc ess to all IP addresses except the ones listed below . “ Block ed ” m ode will accept all incom ing access except th e IP addresses listed below . Using Netmask (Subnet Mask) allows you to set filtering for a w h ole range of IP address at once, without the need to enter all of them individually . If y [...]
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Page 34
34 Port Mapping T he section Port M apping provides th e list of services and pro tocols that require their own port num ber for communication. B y default, the cam era already has all the ports defined. On this p age, the user can modify the port numbers i n ca se there i s a specific need for that. M ost often, the HT TP port is changed to som et[...]
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Page 35
35 RTP Multicast Video Port for Media1 Select the port for the multicast video streaming of Stream 1 via RTP protocol. RTP Multicast Audio Port for Media1 Select the port for the multicast audio streaming of Stream 1 via RTP protocol. NOTE: Appears only if the camera model supports audio input/output. RTP Multicast Video Port for Media2 Select the [...]
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Page 36
36 HTT PS HTTPS prot ocol allows cr eating a s ecure c hannel ove r an insecure network in order to protec t the dat a sent betwee n the c am era and its c ounterpart. T wo things are required to have a secur e communication – encrypted d ata, and verifie d counterpart of the communication. T o m ake sure t hat the m essages are being sent and re[...]
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Page 37
37 IEEE 802.1X IEEE 802.1X is an IEEE standard f or port-b ased Network Access Control. 802.1X aut hentication in volves three parties : a supplica nt, an authenti cator , and an authentication ser ver . The s upplicant is a client device (s uch a s an IP cam era) that wishes t o attach to the LAN/W LAN. The authentica tor is a net work dev ice, su[...]
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Page 38
38 If certificates or private key exist alread y , there will be a Remove button behind these items , in order to remove these items when neces sary . After changing an y of the item s above, pres s A pp ly to s ave the c hanges. T he Res et button undoes the changes th at had just been m ade but not Applied yet.[...]
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Page 39
39 SNMP Setting T he SNM P S etting item displa ys the SNMP configuration p age . SNMP provides an easy wa y to manage net work devices. The main features are: 1. Monitoring device upt ime 2. System detail descr iption. (Ex: m odel name, model desc ription and firm ware version.) 3. Collect interface inf ormation. (Ex: MAC address, interfac e speed[...]
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Page 40
40 The sec urity m ethod of SNM P V3 us es account/pass word f or authenticat ion. “Securit y Name” is the account nam e to be used with your “Password”. The d efault security nam e is “public” and the password must be at least 8 characters long. Y ou also can set any other security n ame or password. Click “ A pply ” aft er you’v[...]
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Page 41
41 Ex: the information and traffic flow of received/delivered package. ICMP Provide the status and statistics of ICMP . Ex: amount of receive/error message of ICMP . TCP Provide the status and operation of T ransport Layer (La yer 4) using TCP protocol. Ex: TCP Local Port, incoming/outgoing TCP segments. UDP Provide the status and operation of T ra[...]
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Page 42
42 RTP The RT P section allows user to configure R TP Settings . If the RTSP A ut hentication is “ Enabled ” , then the R T P s tream ing will require account na me and password authentica tion. If the RTP B2 Frame is “ Enabled ” then t he B2 frame is adde d to every video frame, containing additional information, s uch as motion d etection[...]
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Page 43
43 Network (T oS, UPnP , Bonjour , ONVIF) The section Net work contains the controls f or following functions: T ype of Service UPnP Bonjour ONVIF T ype of Service Th e “ T ype of Service ” p rovides 4 options to define the priorities of ho w the data f rom the camera should be handle d b y the routers that support T oS concept. B y the default[...]
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Page 44
44 After changing an y of the item s above, press Apply to save the changes . T he Reset button undoes the changes th at had just been m ade but not Applied yet. Most of the W indows-based com puters have the c apabilit y to discover the devices that support UPnP TM . B elow is the example of W indows 7: by click ing on t he Netw ork icon of Window[...]
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Page 45
45 ONVIF The camera with given firm ware is ONVIF 2.2 compliant. By default, the ONVIF f unction is disabled. T o enable to the ONVIF support, check the box and press Apply . If y ou need to activate O NVIF on m ultiple c ameras convenientl y , y ou may use the I P Ut ility instead, using s ystem cgi and ONVIF_ST A TE=1 as U RL c omm and.[...]
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Page 46
46 IP Settings The section IP Settings prov ides the opt ions to define ho w the camera would obta in its IP address; and to which DNS server should the camera c onnect to, in order to resolve dom ain nam es. Connection T ype The sub- section Connecti on T ype allows def ining the m ethod of obtaining th e IP addres s of the c amera. By def ault, t[...]
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Page 47
47 the m ost cost ef ficient way is t o use ADSL connection with PPPoE . T o avoid the unexpected changes of IP addresses by Internet Service Pro vid er upon the restart of the cam era, it is recommended to activate a DDNS serv ice for such scenario, and let the control center connect to the camera b y the domain nam e instead. P lease refer to the[...]
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Page 48
48 DNS T he s ection DNS allows setting up the Dom ain Nam e Service f or the camera. The camera will con nect to the DN S server when th ere is a need to res olve a d omain name for s ending data to. The m ost c ommon usage is the ftp or e- mail server in the Event Handler section is defined by using d om ain nam es. W i thout ha ving DNS s ervice[...]
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Page 49
49 DDNS There are s urveillance solutions t hat c onsist of single cameras sc attered over a wide territory , therefore each of those cameras should be connected to Internet in order to become accessible by Control C enter . For exam ple, th e ch ain stor es, bus stops, currenc y exchange booths, etc. In such cases, on e of the prac tical networkin[...]
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50 Every tim e the IP camera gets an IP that is different from previous one, it notifies the public DDNS Service about the change. The DDNS Service updates its database immediately , m apping the assigned dom ain n ame (for exam ple camera123. dyndns.org ) t o t he new I P address. In NVR settings, onl y t he domain name ( c amera123.dyndns. org ) [...]
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Page 51
51 T o activate DDN S, pl ease check the “ Enabled “ . Sel ect the service reference, input the Host Name (the domain name given to the camera by DDNS s ervice, U ser Name and Password of the DDNS server acc ount. Y ou will get th e ne eded H ost Nam e, User Name and Password inform ation from the DDNS service prov ider once you have reg istere[...]
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Page 52
52 V ideo & Audio The s ection Video or V ide o & Audio (for audio s upported cam eras) provides the options to adjust the video quality , configure the stre aming details of the cam era , and audio settings (f or Audio supported cam eras only ) , which will be described in the succeeding pages . The default s ettings of the cam era are suf[...]
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Page 53
53 Camera Options of 1. 3MP Cameras Cameras with 1.3MP resolution have a high fr ame rate m ode of 60fps. By default, high f rame mode is disabled. T o enable this feature, select th e maxim um resolution and fram e rate on High Frame Mode , some video s ettings such as Exp osure and W hite Balance, etc. wi ll be automatically conf igured. This con[...]
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Page 54
54 Fisheye Camera on C eiling Ex ample Fisheye Camera on Ceiling Ex ample Camera Options of Hemi spheric Came ras Single and Dual Stre am Mode Choose the M ounting T ype according to how th e camera is m ounted to displa y the appropriate view . There are two options: Ceiling or Wall . For Ceiling m ount, a double panoram a is shown on the window ,[...]
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Page 55
55 For Wall mount, a single panoram a view is sho wn. Adj ust the Physical Installati on Angle to do proper dewarping base d on the ne wly defined center of the view . T ype Description Physical Installation Angle Not using the 10 ° Hem ispheric Cam era Wall Mount 0 degree W ith 10 ° Hem ispheric Camera Wall Mount 10 degree After changing an y of[...]
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Page 56
56 ePTZ Mode ePTZ mode of Hemispheric Cam era works in similar way as o ptical PTZ function in Speed Domes. As the cam era receives comm ands from remote client, it c hanges the direction of the view or z ooms in or out digita lly . T he stream coming out fr om the cam era represents the curr ent viewing direction of the cam era, not the panoram ic[...]
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Page 57
57 Fisheye View This mode sho ws the camera view as though viewing from a fish’s eye with the whole viewing angle in sight but detai ls may be too sm all and not be se en clearl y .[...]
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Page 58
58 Video The sub-section is also n am ed V ideo . For Audio sup ported cameras, there w ill al so be a sub-section named A udio. The vi deo section is divided into tabs. The functionality of each ta b is explained separate ly below . Upon opening t he su b-sec tion nam ed Video, the live view of the Stream 1 of the cam era wil l appear . Since the [...]
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Page 59
59 Parameters Description Encoder T ype There are two encoder types a vailable: H.264 (Hig h Profil e) and MJPEG. H.264 Profile This item is available only if the Encoder T ype is H.26 4. The H.264 Prof ile defines the video compres sion s cheme: High Profile , M ain Profil e , an d Basel ine . These schem es var y f rom lea st compressed, Baseline[...]
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Page 60
60 depending on the com plexity of the scene. Video Max Bit Rate (only for H.264) Defines the upper limit of the bitrate (onl y a vailable under CB R mode). The bitrate wi ll be floating slightl y un der that lim it. For example, if the limit is set as 2M, the bitrate will be floating around 1.6~2.0 Mbps. If the V i deo Max Bit Rate is chosen as ?[...]
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Page 61
61 Motion Detection The section “ Motion Detec tion ” allows the user to configure the video m otion detection s ystem of the cam era. Motion detection regions are based on Stream 1. By def ault, there are three (3) e nabled pre -defined reg ions coverin g the whole camera v iew . Click on “ Setup ” to adjust the motion detection regions or[...]
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Page 62
62 Enabled or disabled Each of the 3 m otion detection regions can be en abled or disabled individually . Look at the exam ple: Only the region 1 is enabled while 2 and 3 are disa bled. T he disabl ed regions disappear from the video displa y . Note that t he number of the m otion detection region is written in the upper left corner of the region. [...]
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Page 63
63 standard cases. T rigger threshold Look at the m oving object entering the area of motion detectio n: although moving quite slowl y , it caused m otion activity – several pixel regions reported a motion that was f aster than allowed “ speed lim it ” of sensitivity (70). The blue gr aph on the r ight side of the image sho ws how m any perce[...]
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Page 64
64 In order to understand all of the ab ove even better , please refer to the table below containing four possible com binations of settings using sens itivity l evel and trigg er threshold perc entage. The objects listed in each cell will trigge r an alarm under given settings: Low threshold (0 -5 %) High threshold (5- 100%) Low sensitiv ity (0 -6[...]
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Page 65
65 continuing activity in the motion d etection region f or 20 seconds. W hen 20 seconds are ov er , the camera will pro duce a new alarm if there are still action in the m otion detecti on region, a nd tak e actions again. There is one more item on the Motion Detec tion configura tion page which was not explained above – the Profile of Mot ion D[...]
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Page 66
66 Day/Night Th e section Day/Night allo ws user to control the switching between day mode a nd night mode. This section will be displayed onl y for day/night m odels. Parameters Description Day/Night mode There are three m odes: Auto: The camera will a utom atically s witch between day mode (color) and night mode (black /white) under certain exp o[...]
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Page 67
67 Image Th e section Image allows user to contro l certain parameters of a video fram e. For D / E / B Serie s For I-Series Onl y Parameters Description Video Flipping / Video Mirroring Check this box t o flip t he video up-do wn and l eft-right to achieve the 180 -degree rotat ion effect. Brightness Select t he Bright ness v alue (0~100). T he hi[...]
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Page 68
68 Parameters Description NOTE: W DR is disabled and will not appear on s creen if Exposu re Mode is set to “Manual”. See Exposure / W hite Balan ce on page 69 . 3D Noise Reduction (for I-s eries only) Enable this feature f or sm ooth and c lear image. Disa ble this feature if the sc ene cont ains extreme deta ils that m ay be smoothed over wit[...]
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Page 69
69 Exposure / White Balance The sec tion Expo sure / White Bal ance allows th e user to c onfig ure Exposure (shutter , iris a nd gain control) and W hite Balance settings . In most cases, the default settings are sufficient and no adjustm ent is needed. Som e options will onl y appear under certa in Exposure / W hite balance m odes. Each m ode is [...]
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Page 70
70 the shutter speed within the all owed range (set b y us er under Slowest Auto Shutter Speed) and increase the signal gai n. Slowest Auto Shutter Sp eed is the user defined threshold f or slowest allo wed speed of auto shutter . For exam ple, if by default the shutter s peed would vary bet ween 1/5s ~ 1/2000s depending on the lighting c onditions[...]
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Page 71
71 and i ts color s pectrum automaticall y and adjusts the im age accordingly . This function works continuously in the back ground. It is re -evaluated f or each fram e, to m ake sure if there is an y change in dom inant light so urce (e.g. the user c l oses the curta ins to block the sun light an d turns on the indoor lights) . In mos t cases the[...]
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Page 72
72 undoes the changes th at had just been m ade but not Applied yet. Exposure M ode - Manu al W hen the lighting conditions are stable 24 hours a da y , the advanced users m ay consider using manual exposure mode, to further fine tune the im age quality in or der to f ulfill the special project requirements. Please note that in m ost cases, it is h[...]
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Page 73
73 OSD/Privacy Mask The section O SD / Priv acy Mask allows user to do one of the two on-video operations: NOTE: Privacy Mask is not available on zoom and P T(Z) cameras under the E and B camera series. 1. Add text to the up per or lower left corner of the video. T his function is called T ext Overlay or On -Screen Displa y (OSD) . It is possib le [...]
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Page 74
74 Below is the list of character s with special m eaning that can b e used in the text f ield: Parameters Description %YYYY Y e ar in four-dig it form at. For example, 2008 %YY Y e ar in two-digit f ormat. For example, 08 %MM Month in two-digit f ormat . For example, 01 for Jan uary , 12 for Decem ber %DD Date in two-digit f ormat. 01~31 %hh Hour [...]
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Page 75
75 dragging the region across the video while the white box at the right lower corn er of the pr ivacy mask region can be used for resizing the r egion. There are 4 pre-def ined color op tions for privacy m asks. If the user wants to use a ny other c olors, please us e URL comm ands to set up the privacy m ask instead. T o do that, please refer to [...]
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76 On -Screen Graphics On -Screen Graph ics (OSG ) is a ne w f eature tha t allows placing cus tom image f iles on the to p of the vide o as a la yer . For example, it can be used as a watermark for securit y purposes, or a brand logo in the corn er of the video im age. There is n o int erface w ithin Web Configurator to configure On -Screen G raph[...]
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77 W hen done, use another URL command to configure its position: http://192.168.0.1 00 /cgi-bin/cmd/encoder?OSG_CONFIG= 1,0,0,240,106,EB8080,4 ... where the 7 param eters behind O SG_CONFIG m ean following: Parameter Position Description 1 1 means enabled, 0 m eans disabled 2 X position 3 Y position 4 W idth of the image 5 Height of the im age 6 Y[...]
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78 A udio The section Audio is availa ble only for audio -supporte d models. T he user interface f or audio control look s as below: Parameters Description Audio In The option “ Ena bled ” would activate incoming au dio ( either line in or built-in microphone). The option “ D isabled ” would turn off the incoming audio. In such case, the vi[...]
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79 Event This section describes ho w to setup the Event Han dler , which deals with how the IP d evices respond to situat ions. Each IP device can have a maximum of 10 Event Rules. Each rule i ncludes one singl e trigger , and one or m any responses. Several types of r esponses are available. And there are m ultiple external servers for the device [...]
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80 FTP Server FTP servers can rec eive snapshot or video uploads that are is sued as part of the res ponse from event handlers. Y ou ma y setup one FT P server . T o setup FTP servers, m ake sure to e nter the network address of FTP server , the Net work (FT P) port, the Us er Nam e and Password of FTP account, Connection mode ( Passive or Active) [...]
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81 T o setup SMT P servers, m ake sure to enable t he SMTP account and ch oose the proper Authentication type. There are many types available. The default is Login. We recommend you to use Auto Detection. Av ailable authentication types inc lude: Auto Detection, N one, Login, Plai n, Cram MD5, Digest MD5 and PoP Re lay . P lease also enter the User[...]
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82 T o setup HTTP servers , make sure to enable t he HTT P server , enter the user name, the user password, Network (HTTP Server) address, Network (HTTP Ser ver) port number and Max connection tim e before timeout ( in seconds). After changing an y of the items above, press A ppl y to save the changes . The Res et button undoes the changes th at ha[...]
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83 Digital I/O ports Digital input/outp ut ports (s elect m odels only) are us ed to c onnect digital input (DI) and digital output (DO) devices . DI is a tri gger device lik e a swi tch or sensor (e.g. “ panic button”), which when press ed or triggered, notifies t he cam era to perf orm sp ecific actions or the DO d evice to respond. DO’s ca[...]
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84 Notification message Notification messages ma y b e sent to either an email or a HTT P CG I server . If sent to a CGI server , it works the same as an URL command, but it does not allow a second mess age at end of event. Y ou may c onfigure up to three preset massages. Y o u can configure a m essage, but disable it. T his will allow you to keep [...]
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85 *Pre-re quisites: SMTP ser ver / FTP ser ver / HTTP CGI ser ver setup. Upload Video/snapshot IP devices may send video recording / snapshots to y o ur chosen server upon event. V ideo will be in .R A W form at, while snap shots will be .J PG f iles. Y o u c an defin e up to three group s of s ettings to upload video/snapshot. Snapshots can be se[...]
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86 Upload Video/snapshot and A udio checkbo x : this decides if this rule is in effect, or disabled. Sometim es it is useful to keep the settings for trou bleshooting purpos es, but k eep them as disabled. Upload M edia to : these def ine the task at hand, and c hange the field that nee ds to be filled out. Upload Period : IP device will provide vi[...]
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87 CGI path & Program : Some CGI servers m ay r equire special info an d settings. Please ref er to CGI server designer for this section. IP devices do not allow upload of Snapshots / V i deo into their embedded CGI servers. E-Mail Recipient / Subject : W hen uploading video / snapshots via em ail, these fields are required. V ideo Source : Cho[...]
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88 *Pre-re quisites: HT TP CGI server setup. Send URL commands URL comm ands can be sent to HTTP CGI servers upon event. T his provides t he p ossibility of highly intelligent response upon event. I P devices and m any other devices also have em bedded CGI servers that m a y be controlled. W hen Event Handler sends an URL comm and, it will send one[...]
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89 Event List Y o u ma y def ine a maxim um of 10 Event rules, which will be shown in abbreviated f orm in the Event List panel. It will dis play under each Event ID, the days of the week it will be active, the start time and duration of the active period, the type of the source of trigger , and the actions used in th e response. If the row is gray[...]
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90 How is it triggered? Events m ay be triggered by one of the several source s. In the ex ample bel ow , Motion Detection region 1 is used as th e event trigger . Y o u m ay also ask the event to be repeate dly tr iggered during this schedule d t ime. The inter val is determined in m inutes. Y o u m ay use t his with em ail / FTP upload t o tak e [...]
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91 Reboot device : This triggers the event response when the device is shut down via web UI “ Sav e and Reboot ” . Use thi s to keep record of when was the device setting edited. Note that this will no t take effect when the device is unplugged, as this is not norm al shutdown. Run out storage sp ace (with storage card only): T rigger occ urs w[...]
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92 Change Mo tion Detection profile : This will s witch the profile of the selec ted Motion Detecti on region from Runtime profile to Event profile. The profile will return to runtime settings at the end of this event. Y ou ma y progra m one m otion detect ion region to be disabled at runtim e, but enable it with event handler un der som e circumst[...]
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93 Manual Event Y o u ma y select one ev ent in the Manual Event area b elow the event l ist to be triggered via web user interface. After changing an y of the item s above, pres s A pp ly to s ave the c hanges. T he Res et button undoes the changes th at had just been m ade but not Applie d yet. Once selected, the trigg er button on the video disp[...]
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94 Local Storage Management The c ameras that come with built- in local s torage c apability will have the Local Storage m enu shown on the Setup Page when a m em ory card is inserted into the memor y card slot of the device. Video recordi ng is autom atically done when a m emory card is inserted. Make s ur e to “format” the m emory c ard first[...]
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95 Status W hen the m ass storage ha s not been formatted or m ounted yet, t he cam era would not know the status of the storage, an d the output would be as follo ws: If the mass storage has been form atted or mounted already , the Status page will show the details of the storage: In case of IP cameras with installed memor y cards , the S torage M[...]
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96 Utilities The “ Utilities ” are responsi ble for m anaging the st orage itself rather than the f iles on the s torage. There are three ut ilities – Mount, For mat and Scan. Mount W hen the Mount storage m edia button shows “ Mount ” button th en it m eans that th e mass storage has been insert ed to t he cam era, but the connection bet[...]
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97 Unmount Once the drive has been m ounted, it ca n later be unm ounted by pressing “ Unm ount ” button, if necessary . That Unm ount function is used when the cam era is to be shut down for m aintenance or when the mass storage has t o be physicall y removed for s ome reason. The purpose of unm ounting is to protect the currentl y processed d[...]
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98 the local s torage is be ing u sed b y c am era and s ome v ideos or snapshots are being recor ded to the disk, then the sudden shutdown or rem oval of the disk without unmounting m ay corrupt the file that is currently bei ng used by the cam era. T he rest of the files are not influenced in a ny wa y . Please note that “ Save&Re boot ” [...]
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99 Format Failure If the disk is damaged or it is not wi thin the spec ifications of the cam era, the formatting m ay fail. W hen this ha ppens, there is no wa y to co ntinue us ing that d isk, and it has to be r eplaced with a proper one.[...]
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100 Scan T o check the “ health ” of the disk, it is possible to use the “ Scan ” function. If the disk has already been mounted, the “ Scan” button is grayed out, unm ount the disk f irst to enable the “Scan” button. Scan Failure The sc anning would fail i f the disk is not r ecognized by the c amera. Mak e sure that the disk has b[...]
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101 File Management The File M anagement subm enu is available onl y when the m emory card is m ounted to the camera. W hen a memor y card is inserted into the cam era, stream 1 is autom atically recorde d to the memor y card. NOTE: Mak e sure to “format” the m em ory card first when using the card f or the first tim e or if the card has been u[...]
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102 5 Go to Current Ti m e Click the button to go t he current tim e. 6 Ti m eline Bar Allows users to bro wse a nd selec t the r ecorded videos by timeslot. T he bars on th e tim eline bar indicate e ach video timeslot. Dark gray bar ind icates a recordin g is present. Light gray bar in dicates no recording. Red bar indicates m otion i[...]
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103 System The section System provid es the list of f unctions that help m anage the camera. T he [+] mark before S ystem indicates that the list c an be expanded b y clicking on it. Once expanded, the l ist can later be c ollapsed again by cl icking on the [ -] m ark . User A cc ount The section User Accounts allows do ing following user managemen[...]
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104 System Info The sec tion System Info provides the full information a bout cam era status, sett ings and log. T his inf ormation is very helpful while doing the camera conf iguration , maintenance or trou bleshooting. The Server Report i s a convenient way of exporting the full list of camera related information in a text format, so that it ca n[...]
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105 Factory Default The section Factory Default allows the cam era settings be r eset to the original factor y settings. If you want to keep network settings and restore other setti ngs to factor y default, plea se sel ect the f irst option . If you sel ect the second one inste ad, all the settings would b e rem oved during factor y default. Y ou w[...]
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106 Firmware Upload The section Fi rmware Upload allows rem ote upgrade or do wngrade of camera firm ware. The upgrade to newer vers ion is usuall y done in order to gain ne w functions or fix existing bugs or limitations while do wngrade to ol der v ersion is used mostl y for integration purposes where the newly purchased camera model comes with t[...]
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107 Save & Reboot Th e Save & Reboot section allows saving the settings and rebooting the camera remotely . This i s critical because some settings might not take effect be fore save & reboot.[...]
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108 Logout Clicking this it em allows y o u to log out of the IP devic e. Be sure to logout this IP device once you ha ve com pleted all the tasks via Web Configurator .[...]
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109 Troubleshooting Although the default settings of the camera are ideal for 90% of the cases, th ere may be som e rare cases when the s ettings ne ed t o be adjusted or the device has to be examined. T he following secti on provides easy troublesho oting solutio ns f or m ost cases. In som e occasions, t he unexpected s ymptoms m ay be the r esul[...]
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1 10 IR light reflection Make sure the dome o r bullet cover is tightly mounted; Re duce the AE reference target in Auto Exposure mode; Reduce the Exposure Gain in Manual Exposure mode Streaming Quality T roubleshooting Frame Rate T oo Low at Night In auto exposure mode, set the Slo west Auto Shutter Speed to be not slower than the interval of fram[...]