Lexmark 321 manual

www.lexmark .com Setup Guide October 2002 E321, E323 Printer[...]

Edition: October 2002 The foll owing par agrap h does not apply to any co untry wher e such provisions are in consiste nt with local law: LEXMARK INTERNA TIONAL, INC., PRO VIDES THIS PUBLI CA TION “AS IS” WITHOUT W ARRANTY OF ANY KIND , EITHER EXPRESS OR IMPLIED , INCLUDING, BUT NOT LIMITED T O, THE IMPLIED WARRANTIES OF MERCHANT ABILITY OR FIT[...]

iii Contents Contents Introductio n . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vi About th e printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vi Other so urces of information . . . . . . . . . . . . . . . . . . . . . . . . viii Step 1: Unpack the printer . . . . . . . . . . . . . . . . .[...]

iv Contents Attaching a network cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25 Step 7: Inst all dri ver s fo r lo cal pr inti ng . . . . . . . . . . . . . . . 27 Windows . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28 Macintosh . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .[...]

vi Introdu ction Intr oduction Abou t the p rin ter Y our pr int er is availab le i n three m odels : the Lexmark ™ E321, the Lexmar k E32 3, and the L exmark E32 3n. The dif f ere nces between these thr ee m odels are l isted i n the following table. Feature Lex mark E321 Lexmar k E323 Lexmark E32 3n Base mem or y 8MB 16MB 16MB Maximu m memo r y[...]

vii Introdu ction Tr a y 1 P aper suppor t P aper suppor t T op output bin Operator panel lights P aper guide Manual f eed F ront output door Optional 250-sheet tra y Use t hi s fea tur e: When y ou wa nt to: T ra y 1 Load up to 150 sh eets o f paper or 1 0 sheets of o ther medi a. P aper supp or t Suppo r t media in tr a y 1 or the top outpu t bin[...]

viii Introdu ction Other sources of inf ormation If you need mor e informa tion af ter you hav e complete d setup, ref er to the other pri nter doc umentat ion. Lexmark E321 and Lexmark E323 Lexmark E323n P ar allel cable connector USB cable connector P ower cord connector Po w e r s witch P ower cord connector Po w e r s witch Ethernet cable conne[...]

ix Introdu ction Publicatio ns CD The Publications CD , whic h i s pa c k ag e d with the Setup Gui de, provides informati on abou t choo si ng med ia, underst anding the ope rator panel lights, clear ing pape r jams, and solv ing pr inting problems. The infor mation on the Public ations C D is also available on Lexmark’ s Web site at www .l ex m[...]

1 Unpack the printer Step 1: Unpac k the printer 1 Sel ect a l ocat ion f or y our pri nter . • Leav e enoug h room to open the pr inter c ov er , output door, and optio nal 250 -sheet t ra y . It is als o impor tant to allow sp ace around th e pr inter f or pr oper v entil ati on. • Provide th e proper environment: – A fir m, lev el surface [...]

2 Unpack the printer If any items are m issing or damage d, refer to the Publications CD for the designa ted Lexmar k suppo r t phone number for y our c ountr y . Sav e the c ar to n and pa cking mater ial in case you nee d to repack th e pri nter . Attaching an operator pane l o verlay If you hav e a non-Engli sh operator panel ov er lay in your p[...]

3 Install the opt ional 250-she et drawer Step 2: Install the optional 250- sheet dra wer Y ou can incr ease paper capaci ty with th e optional 250-she et drawer , which attaches under neath the p r inter. A draw er con sists of a tra y and a sup por t unit. 1 Remov e the tra y from the suppor t unit. 2 Remo v e a ll pac k ing ma terial and tape fr[...]

4 Install the opt ional 250-she et drawer Note: If you install t he opti onal 25 0-sheet drawer at a later ti me, be sure to tur n off the pr inter b ef or e install ing it . 4 Align th e pr inter with the front of the suppor t unit and place it on top of the sup por t unit. Make sure the s uppor t unit is fir mly in plac e. When you compl ete sett[...]

5 Install p r inter su pplie s Step 3: Install printer supplies Installing th e print car tridg e Remo ving print car tridge pack aging 1 Use the fin ger tab to pu ll down the pri nter cover . 2 Grasp the c ar tr idge handle and pull the pr int car tr idge straig ht up. 3 Remov e the protective foam packaging fro m the pr int car tr idg e. Car trid[...]

6 Install p r inter su pplie s 4 Pull off the pla stic pi ece att ached to the ends of the pr int car tr idge. Disca rd the plas tic pi ece , f oam and paper. Note: Do not touc h the phot ocondu ctor drum on the bottom of th e pr int car tr idge. 5 Shake the car tr idge to distr ibute the ton er ev enly .[...]

7 Install p r inter su pplie s 6 Inser t the pr in t car tri dge: a Align th e col ored arrow s on either side of the car tr i dge with the corr espondi ng arrows i n the pr inter . b Holding t he car tri dge by the handle, tilt t he car tr idge down and guide it between the pr int car t r i dge grooves . c Push down on the car tridg e until it is [...]

8 Inst all memory car ds Step 4: Install memor y car ds Y ou can c ustomi ze your printe r memor y capaci ty and co nnec tivi ty by adding option al ca rds. CA UTION: If yo u are i nstal ling me mory cards s ometi me after set ting up the pr in ter , tur n the pr in ter off and unp lug the power cord before continui ng. Remo ving the printe r side [...]

9 Inst all memory car ds 2 Fir mly push in the two oval tabs as you pull open the si de cover . 3 Gently pul l off th e cover and set i t aside.[...]

10 Inst all memory car ds Remo ving the system board shield Use a No. 2 Phillips screwdri ver to remove the system boar d shiel d. 1 Remov e the top screw and se t it aside. 2 Loosen t he bo ttom thr ee screws, but do not remove them. 3 Slide th e syst em bo ard shi eld along the top and bottom grooves and set i t asid e. Installing a me mor y card[...]

11 Inst all memory car ds W arni ng: Memo r y ca rds a re ea sily da maged by s tatic electr icity . T ouch someth ing me tal on the pr inter be fore you touch a me mor y car d. 1 Comple te the st eps in “Re moving the sys tem boa rd s hield ” on page 10. 2 Unpack the pr inter memor y card . A v oi d to uchin g the c onn ecti on points a long t[...]

12 Inst all memory car ds Reinstalling the system b oard shield 1 Align th e metal shiel d between th e top and bo ttom grooves and sl ide i t all the way back. 2 Tighten the bottom three sc rews and reatta ch the top sc rew to k eep the sh ield in pla ce.[...]

13 Inst all memory car ds Reattaching the printer side cover 1 Align the top and bottom tabs with the co rrespo nding slots. 2 As you close the pr inte r side cover , push the ov al tabs fir mly into th e slot s. 3 Close the pri nter fron t cov er . Ta b Ta b[...]

14 Load paper Step 5: Load paper Y our pr inter has two stand ard pape r sources: tray 1, which ho lds u p to 150 sheets of pla in paper, and a single-sh eet manual feed. Use tra y 1 for most pr int job s. U se t h e man ual f eed t o f ee d a single page, transp arency , env elope, label, or card s tock. Y ou can increa se your p rint er pap er ca[...]

15 Load paper Loading tray 1 Use tray 1, which is beh ind the manual feed, to f eed paper and spe cial media . T ray 1 holds up to 150 shee ts of pa per , 10 sheets o f transp arenc ies or label s,10 env elopes,10 s heets of ca rd st ock. 1 Extend th e rear pa per supp or t un til you hear a cl ick . 2 Flex the sheet s back and for th t o loosen th[...]

16 Load paper 3 If loadin g: • letterhe ad pape r , inser t letter head with the to p of the page po inting down, f acing y ou • env elopes, in ser t them ver ti cally , flap side down with th e stamp area in the top lef t cor ner T o r educe pa per jams, do not us e en v elo pes that : – Ha v e e xcessiv e curl – Are stuck together – Are[...]

17 Load paper 4 Extend th e front pape r suppor t o n the top out put bin until you hear a click . 5 If you are pr intin g on le gal s ize paper , compl etely extend the fr ont paper s uppor t. 6 Open the front outp ut door for a straight-thr ough p aper path if you are pr int ing on sp ecial media. 7 Slide the pap er guide s again st the edges of [...]

18 Load paper Loading th e optional 25 0-sheet tray 1 Grasp the tabs on either side of the tra y and pull it c omple tely out o f the pr inter . 2 Make sure the me tal pl ate is pressed down before inser ting the tra y into the pr inter . After the tray is inser ted, the metal plate spr ing s back up so th e paper can feed into the p rint er .[...]

19 Load paper 3 If loadin g A4 or legal s ize pape r , ex tend the pape r suppo r t on the front of th e tra y . 4 Flex the sheet s back and for th t o loosen them , f an the sheets on all four sides, and flex them again. 5 If loadin g letterhe ad pape r , inser t letterhe ad face down with the top of the page enter in g the pr inte r first.[...]

20 Load paper . 6 Make sure the p aper is un der both cor ner bucklers an d lying flat in the tra y . Note: When you load th e tray , do not exceed the maximum s tack height in dicat ed by the label in the tray . Overfilling th e tray ma y caus e paper j ams. 7 Slide th e paper guid es flu sh again st the edge s of th e paper. Corner bucklers[...]

21 Load paper 8 Reinstal l the tray , making sure i t is pushed a ll the way in. 9 Sele ct the pape r si ze and type from your software appli catio n. 10 Star t your pri nt job. Loading th e manual feed Use the ma nual feed to f eed media, one sheet at a time, into your printe r . If you e xper ience p roblems feeding en v elopes o r card sto ck in[...]

22 Load paper • env elopes, in ser t on e envelope v er tically , flap s ide down with the stamp area in the top left cor n er T o r educe pa per jams, do not us e en v elo pes that : – Ha v e e xcessiv e curl – Are stuck together – Are dam aged i n any wa y – Contain wi ndows, holes, perforations, cutouts, or embossi ng – Use metal c l[...]

23 Load paper 9 When the Load P aper l ight a nd the Press Con tinue li ght com e on, place an other pie ce of media in the manua l feed. 10 Press an d rel ease Conti nue to pri nt another page. Error Paper Jam Load Paper Toner Low Ready/Data Continue Cancel Press Continue[...]

24 Attach cables Step 6: Attac h cab les CA UTION: Do not connect or discon nect a communicatio n por t, a telepor t, or a ny other conne cto r dur i ng a ligh tning stor m. The pr inter can be at tached to a net work or direc tly to a c ompute r to print loca lly . Attaching a local cable Y ou can att ach your pr inter lo call y usi ng eit her a U[...]

25 Attach cables If you see a me ssage oth er tha n Ready on the d isplay , refer to the publications CD for instruc tions on clear ing the mes sage. Click Printing , and then click Understanding pr inter messages . 4 T ur n on your co mputer an d any other pe r ipherals. 5 Go “Instal l dr ivers f or loc al pr inti ng” o n page 2 7. P arallel c[...]

26 Attach cables Note: If you se e a messag e othe r th an Ready on the displa y , ref e r to the publications CD for ins tructio ns on cl earing the message. Loo k for informati on abou t underst anding pri nter message s. 5 T ur n on your co mputer an d any other pe r ipherals. 6 Continue w ith “V e rify pri nter setup” on pa ge 35.[...]

27 Insta ll dr ivers for local p rinti ng Step 7: Install driver s f o r local printing A local pri nter is a pri nter atta ched to your compute r using a USB or parallel ca ble. If your printe r is atta ched t o a networ k ins tead o f your comput er , skip this step and go to S tep 8: “V er i fy pr inter s etup” on page 35. Note: For Windows [...]

28 Insta ll dr ivers for local p rinti ng Windows In addi tion to the following dr iver insta llation i nstr ucti ons, you may need to r efer to the docume ntation that sh ipped with your com puter and your Windows software. Bef ore y o u install Some versio ns of Win dows software may alre ady incl ude a s ystem pri nter dr iver , so in stallati o[...]

29 Insta ll dr ivers for local p rinti ng Using Windo ws 2000 with USB or parallel cable When the Found New Hardware W izard scr een app ears: 1 Inser t the dr ivers CD . If t he CD au to launch es, exit the CD . Click Next. Note: Y ou need admin istrative access to insta ll pr inte r dr ivers on your compu ter . 2 Select Search for a suitable driv[...]

30 Insta ll dr ivers for local p rinti ng 5 Select your pri nter and d r iver from the list, and the n click OK . Make sure you sele ct the driver in the cor rect lan guage you want to use . D:DriversWIN_9X<LANGUAGE> 6 After the pr inter d r iver is instal led, c lick Finish . 7 Use the de f ault prin ter na me or ty pe a uni que name for [...]

31 Insta ll dr ivers for local p rinti ng 10 Select Ye s to pr int a tes t page, and t hen cl ick Finish . All the necess ar y files are insta lled on your compu ter . 11 After the test p age pr in ts, click Ye s to close the message window . 12 Click Finish to complete the insta llation. Y o u are now ready to pri nt. Using Windo ws NT with a para[...]

32 Insta ll dr ivers for local p rinti ng Macintosh Maci ntosh OS 8.6 or later i s requir ed for USB pr inting. T o pri nt loc ally to a USB- attach ed pr in ter you must cr eate a desktop p r inter ic on (Macin tosh 8.6–9 .x) o r crea te a que ue in Pr in t Center (Macin tosh OS X). Creating a des ktop printer icon (Macintosh 8.6–9.x) 1 Instal[...]

33 Insta ll dr ivers for local p rinti ng 9 Specify a pr inte r nam e, and the n click Save. Yo u r printe r is no w sav ed as a desk top pr inter. Creating a qu eue in Print Cen ter (Macintosh OS X) 1 Install a pri nter P ost Scr ipt Pr in ter Desc rip tion ( PPD) fi le on your compu ter . a Inser t the drivers CD . b Doub le-c lic k Mac OS X , an[...]

34 Insta ll dr ivers for local p rinti ng in each package gives detai led i nstr uctio ns for installi ng and usin g Lexmark pr inte rs in UNI X and L inux environments. All the p r inter dr i v er p ackages sup por t local pri nting using a parallel conne ction . The dr iver package for Sun Solar is suppor ts USB conne ction s to Sun Ray appl ianc[...]

35 V er ify pr inter setup Step 8: V erify printer setup Tu r n i n g o n the printer 1 Plug one end of t he pr int er cor d into t he power cord c onnector at the back of t he pr inter and the other end into a proper ly grounded ou tlet. 2 T ur n o n the pr inte r . All ind icator l ights c ycle (eac h light blinks, from to p to bot tom, and then [...]

36 V er ify pr inter setup What do I do next? Ta s k Go to page… Configu re f or TCP/IP 37 Distrib ute inf ormation to users 42[...]

37 Con figur e f or T C P/IP Step 9: Configure f or TCP/IP If you hav e TCP/IP av ailable on your networ k, we recommen d that you assign an IP a ddress to the p rint er . Assigning a printer IP address If your network is using DHCP , an IP ad dres s is autom atical ly assi gned after you connec t the ne twor k cable to the p rin ter . 1 Look for t[...]

38 Con figur e f or T C P/IP Ve r i f y i n g t h e IP settings 1 Pri nt anot her Networ k Setup page. Look under the “TCP/I P” heading and make sure the IP addres s, netmask , and gatewa y are what you expected. See “Pr inti ng se tup page s” o n page 3 5 if you need h elp. Note: On Windows compu ter s, click Star t Programs Command prom p[...]

39 Install d r ivers for network pr intin g Step 10: Install driver s f o r netw ork printing After you have assigned an d verified the T CP/IP s ettin gs, you are ready to inst all the pri nter dr ivers on e ach ne twork c ompute r . Windows In Wi ndows environments, networ k pr in ters ca n be c onfigure d for direct prin ting or share d pri ntin[...]

40 Install d r ivers for network pr intin g Supported netw or k print er p orts • Microsof t IP por t— Windows NT 4.0, Wi ndows 2000 , and Wind ows XP • Lexmark networ k por t—Win dows 95/98/Me, Wi ndows NT 4.0, Windows 2000 , and W indows XP Supported pri nter d river s • Wind ows syst em pr in ter dr i ver • Lexmark cus tom pr inter d[...]

41 Install d r ivers for network pr intin g Note: The Su n Sola ris and Linux package s are available on the dr ivers CD and on Le xmark’ s W eb sit e at www .lexmark.co m. Lexmark provides a pri nter driver package for each supp or ted UNIX and Linux platform . The User’ s Guide in each package gives detailed instr uct ions for instal ling a n[...]

42 Distr ibute informati on to user s Step 11: Distrib ute inf ormation to user s Identifying printer users Se veral types of users may need access to the inform ation sto red on the publications CD: • User s send ing pri nt jo bs • Network pri nter admi nistrators • Help desk pe rson nel • Informat ion te chnol ogy suppor t staff Locating [...]

43 Distr ibute informati on to user s Distributing the inf ormation Y ou can gi ve users acc ess to the informa tion on the Pu blication s CD in several wa ys: • Give the Publicati ons CD t o a s ystem a dmini strator o r the He lp desk. • Copy the entire con tents o f the CD (or just spec ific top ics) to a shared network dri ve or intranet si[...]

44 Unders tanding the operator panel l ights Under standing the operator panel lights The operat or panel light s mean diff erent things, dep ending on their sequenc e. They indicate that the pr inter i s ready to pr int, the pr i nter needs in ter vention, or the p rinte r nee ds se r vicin g. Some of th e mor e comm on light s equen ces a re sh o[...]

45 Unders tanding the operator panel l ights Operator p anel terms Continue Cancel Light is on Light is off Light is b linking Light is b linking slowly Press Conti nue • Press Conti nue br iefly (approximatel y one se co nd) to restar t the pr inte r . • Press and relea se Con tinue tw ice quickly to displ a y an err or code. Press Cancel • [...]

46 Unders tanding the operator panel l ights The pr inter is rea dy to rec eive and proc ess data . The pr in ter is busy r ecei ving or pr oces si ng da ta. Error Paper Jam Load Paper Toner Low Ready/Data Continue Cancel Press Continue Error Paper Jam Load Paper Toner Low Ready/Data Continue Cancel Press Continue[...]

47 Unders tanding the operator panel l ights The pr in ter is waiti ng until a dditio nal da ta is re ceived. T ray 1 or the opt ional 250 -sheet tray is out of media or the med ia di d not feed proper ly . Error Paper Jam Load Paper Toner Low Ready/Data Continue Cancel Press Continue Error Paper Jam Load Paper Toner Low Ready/Data Continue Cancel [...]

48 Unders tanding the operator panel l ights The pr inte r promp ts you to load a nother sheet of media in the manual f eed. The pr inter detects a j am. P ress an d rele ase Continue twic e quickly to display the se condar y p aper jam ligh t seque nce. Error Paper Jam Load Paper Toner Low Ready/Data Continue Cancel Press Continue Error Paper Jam [...]

49 Unders tanding the operator panel l ights The pri nter ale r ts you that the tone r is getting low . T o use the rema ining toner , remove the pr int ca r tr idge, gentl y sh ake it back and for th, and reinse r t it. When the pr in t fades or no long er pr ints satisfactor ily , replace th e pr int car tr idge. (On the Lexmar k E321 , the T one[...]

50 Unders tanding the operator panel l ights The pri nter has a ser vi ce error . T ur n the pr inte r off and back on. If the lig h ts ar e still bl inking , cont act y our point of pu rchase . Error Paper Jam Load Paper Toner Low Ready/Data Continue Cancel Press Continue[...]

51 T ro ubleshooting t ips T r oubleshooting tips Proble m: What to do: Installing a print cartridge Chara cte rs app ear lig ht or b lu rred. • The p rint cartr idge ma y be low o n toner . Replace th e cartr idge . The prin ter seems to be printing, b ut p ages are b lank. • The print car tr idge has an error . Replace t he car tridge. The pr[...]

52 T ro ubleshooting t ips The paper f ails to f eed f rom tr ay 1. • Mak e sure t ra y 1 is sel ected from the printer driv er . • Remo v e the pap er from tr ay 1 and f an th e paper . The paper f ails to fee d from the optional 250-shee t tra y . • Mak e sure o ptional 2 50-sheet t ra y is selec ted from t he printer dri ver . • Mak e su[...]

53 Statement o f Limi ted Warranty Statement of Limited W arranty Lexmark International, Inc., Le xington, KY This warranty app lies to the Un ited State s and Canada. For custom ers outs ide th e U .S. and Canada, ref er to th e coun tr y- specifi c warranty informati on that came with your pri nter . Lexmark E321, E 323 This State ment of Limite [...]

54 Statement o f Limi ted Warranty offers a v ar iety o f extended warranty pro grams that include an extension of tech nical s uppor t. For product s no longer covered by a Lexmark warranty , technic al su ppor t may only be availabl e for a fee . Extent of warra nty W e do no t warrant uninte rrupte d or err or-free operation o f a produc t. W ar[...]

www.lexmark .com Lexmark and Lexmark w ith diamond design ar e trademarks of Lexmark Inter national, Inc., registered in the United States and/or other countr ies. © 2002 Lexmark Inter national, Inc. 740 West New Circle Road Lexington, Kent ucky 40550 P/N 21S 0260 E.C . 1SP004[...]