Lexmark 450dn manual

www.lexmark.com E450dn User’ s Guide J une 2006 Lexmark and Le xmark with diamond design are trademar ks of Lexmark International, Inc., registered in the Unit ed States and/or other countries. © 2006 Lexmark International, Inc. All rights reser ved. 740 West Ne w Circle Road Lexington, K entuc ky 40550[...]

2 Edition: J une 2006 The follo wing paragraph does not apply to any country where such provisions are inconsistent with local law: LEXMARK INTERNA TIONAL, INC., PR O VIDES THIS PUBLICA TION “AS IS” WITHOUT W ARRANTY OF ANY KIND , EITHER EXPRESS OR IMPLIED , INCLUDING, BUT NO T LIMITED T O, THE IMPLIED W ARRANTIES OF MERCHANT ABILITY OR FITNESS[...]

3 Contents Chapter 1: Learning about the printer ................................................ .............................. 5 Printer overview ............. .............. ................. .............. .............. ................ .............. ........ . ................. .............. . 5 Understanding the control panel .............[...]

4 Contents Chapter 7: Troubleshooting ................................................................. ............................ 51 Online customer support ................... ................. .............. ................. .............. .............. ........ ... .............. ........ 51 Calling for service ............... .............[...]

Learning about the printer 5 1 Learning about the printer Printer o verview CAUTION: Do not set up this product or ma ke an y electrical or ca bling connections, such as the power cord or telephone, during a lightning stor m. Basic model The follo wing illustration shows a printer with its base f eatures. 1 2 3 4 1 150-sheet output bin 4 250-sheet [...]

Printer overview 6 Learning about the printer The following illustration shows a rear vie w of the pr inter with its base features . 1 2 3 4 6 7 5 1 Rear paper exit 5 USB connect 2 Po w e r b u t t o n 6 P arallel connect 3 P ower connect 7 Ether net connect 4 Dust cov er (not availab le fo r some models)[...]

Printer overview 7 Learning about the printer Configured model The follo wing illustration shows a fully configured printer . Items denoted with an asterisk (*) are optio ns. 1 2 3 4 5* 1 150-sheet output bi n 4 250-sheet tra y 2 Control panel and navigation buttons 5 550-sheet drawer (optional) 3 Manual f eeder[...]

Printer overview 8 Learning about the printer A number of menus are a vailable to mak e it easy f or you to change printer settings. The diagram shows the menu inde x on the control panel and the menus and items availab le under each menu. F or more information about menus and menu items, see the Menus and Messages book on the Software and Document[...]

Understanding t he control panel 9 Learning about the printer Understanding the contr ol panel The control panel consists of these items: • A 4-line, liquid crystal display (LCD) that can show both g raphics and te xt • Eight buttons: Bac k, Menu, Stop, Select ( ), , , , and • Indicator light Note: A label located on the inside front door sho[...]

Understanding t he control panel 10 Learning about the printer The use of the buttons and the la yout of the displa y panel are descr ibed in the follo wing table. Button or contr ol panel item Function 1 Bac k Press the Bac k button to return to the last screen you viewed. Note: Changes made on a screen will not be app lied if you press the Back b[...]

Understanding t he control panel 11 Learning about the printer 5 and 6 Na vigation but to ns The Up and Down buttons are used to mov e up or down lists. When navigating through a list using the Up or Down button, the cursor mov es one line at a time. Pressing the Down button at the bottom of the screen changes the screen to the next whole page. The[...]

Understanding print media guidelines 12 2 Under standing print media guidelines Print media is paper, card stoc k, transparencies, labels, and env elopes. The last four are sometimes ref erred to as specialty media . The printer provides high-qu ality printin g on a variety of media. A number of things must be considered concerning media before pri[...]

Tips on choosing the right print media 13 Understanding print media guidelines Tips on choosing the right print media Selecting the rig ht paper or other pr int media reduces prin ting problems. F o r best print quali ty , tr y a sample of the pa per or other print medi a you are considering before b uying large quantities. Note: Cer tain paper typ[...]

Tips on choosing the right print media 14 Understanding print media guidelines Condition paper while it is still in the or iginal wrapper . T o co ndition it, store it in the same environment as the pr inter for 24 to 48 hours before printing to let the paper stabili ze in the ne w conditions. Extend the time sev e ral da ys if the storage or trans[...]

Tips on choosing the right print media 15 Understanding print media guidelines • Make sure the P aper T ype, P ap er T exture, and P aper Weight settings are correct. (See “ Pa p e r M e n u ” in the Menus and Messages Guide located on the So ftware and Documentation CD f or detailed information about these settings.) • Make sure the paper [...]

Tips on choosing the right print media 16 Understanding print media guidelines • Be sure to set the P a per T yp e to T ransparency from the pr inter driver or from MarkVision ™ Professional to a void damaging the pr inter . • Use transparencies designed specifically for laser printers. T ransparencies must be able to withstand temperatures o[...]

Tips on choosing the right print media 17 Understanding print media guidelines Labels The printer can pr int on many labels designed for use with laser printers, e xcept f or vinyl labels. These labels are supplied in letter size, A4 siz e, and legal siz e sheets. Label adhesives, f ace sheet (pr intable stoc k), and topcoats must be ab le to withs[...]

Storing print media 18 Understanding print media guidelines • Do not use preprinted card stock manuf actured with chemica ls that ma y contaminate the printer. Preprinting introduces semi-liquid and volatile components into the pr inter . • The use of grain shor t card stock is recommended. Storing print media Use the follo wing guidelines to a[...]

Printing 19 3 Printing This chapter cov ers inf orm ation about loading print media, sendi ng a job to print, canceling a pr int job , printing a menu settings page, and pr inting a font list. For tips on paper ja m prev e ntion and p rint media storage, see Av oi ding jam s on page 18 or Storin g print media on pag e 18 . Loading the 250-sheet tra[...]

Loading the 250 -sheet tra y 20 Printing 2 Squeeze the side guide ta b , and slide the guide to the outside of the tray . 3 Squeeze the rear guide tab , and slide the guide to the correct position for the siz e media you are loading. 4 Flex the sheets bac k and for th to loosen th em, then fan them. Do not fold or crease the print media. Straighten[...]

Loading the 250 -sheet tra y 21 Printing 6 Pinch the side guide tab , and slide the guide until it lightly rests agai nst the edge of the media. 7 Inser t the tra y . 8 Extend the paper suppor t on the output bin.[...]

Loading the 250 -sheet tra y 22 Printing Extending the tra y for legal or f olio siz e paper T o load le gal or f olio size paper , extend the paper tra y . Y ou may also attach a dust cov er (not availab le fo r all models) on the back of the printer to protect the tray while it is e xte nded. 1 Press down on the latch at the bac k of the tra y . [...]

Loading the man ual f eeder 23 Printing Loading the manual f eeder The manual feeder can f eed different types of print media, such as a transparency , postcard, note card, or envelope. It can be used for single-page pr inting only . T o l oad pri nt media: Note: Do not add or remov e print media when th e printer is pr inting from the manual feede[...]

Loading the man ual f eeder 24 Printing 3 Slide the width guides until they lightly rest against the edge of the media. 4 Hold both sides of the print me dia close to the manual f eeder , an d push it into the printer until it automatical ly engages. There is a brief pau se between the time the pr inter engages the pr int media and when it feeds in[...]

Linking tra ys 25 Printing Linking tra ys T ray linking enables the automatic linking feature f or trays when y ou load the same size and type of print media in multiple sources. F or example , if you hav e the same size and type of pri nt media loaded in the pa per tra y and the optional paper dra wer , the printer selects pr int media from the pa[...]

Canceling a print job 26 Printing Canceling a print job There are sev eral meth ods for canceling a print job. • Canceling a job fr om the printer contr ol panel • Canceling a job from a computer running Windows – Canceling a job from the taskbar – Canceling a job fr om the desktop • Canceling a jo b from a Macintosh computer – Cancelin[...]

Printin g the menu settings page 27 Printing Canceling a job fr om a Macintosh computer Canceling a job from a Macintosh computer running Mac OS 9.x When you send a job to print, the pri nter icon for y our selected printer appears on the desktop. 1 Double-click the printer icon on your desktop. A list of print jobs appears in the printer wind ow .[...]

Printing a font sample list 28 Printing Printing a f ont sample list T o pr int samples of th e fon ts currently a va ilabl e f or your printer : 1 Make sure the printer is on and the Ready message appears. 2 Press on the control panel. 3 Press until Reports appears, and then press . 4 Press until Print Fonts appears, and then press . 5 Press until[...]

Printing held jobs 29 Printing Macintosh 1 F rom a word processor , spreadsheet, browser , or other applicatio n, select File Æ Print . 2 In the Copies & Pa ges or General pop-up menu, select Job Routing . a When using Mac OS 9, if Job Routing is not a choice on the pop-up menu, select Plug-in Preferences Æ Print Time Filters. b T ur n down t[...]

Installing options 30 4 Installing options Accessing the system boar d 1 Remov e the paper tray . CA UTION: T o install memor y , y ou must access the printer system board. T ur n the printer off, and unplug the power cord from the wall outlet before continuing.[...]

Accessing the system board 31 Installing options 2 Press button on the left side of the printer to release and lower the front door . 3 Open the rear e xit.[...]

Accessing the system board 32 Installing options 4 Press both buttons on the front right side of the machine to release the side access door . 5 Loosen the four scre ws of the cov er to gain access to the system board.[...]

Adding a memory card 33 Installing options Adding a memory car d The system board h as one connector for an optional memor y card. Note: Memor y options designed for other Le xmar k printe rs ma y not work with your printer . 1 Access the system board (see Accessing the system board on page 30 ). 2 Push open the latches on both ends of the memor y [...]

Adding a flash memory card 34 Installing options 3 Squeeze the retainers, and align the plastic pins on the flash memor y card with the holes on the system board. 4 Push the flash memor y card firmly into the holes of the system board until it snaps into place. Note: The flash card can be installed in the top or the botto m set of connector pin hol[...]

Installing an optional 550-sheet dra wer 35 Installing options Installing an optional 550-sheet dra wer Place the printer unit directly on top of the 550-shee t dra wer . Recognizing installed options The prin ter driver should automa tically recognize the newly-installed option when the pr inter is tur ned on. If it does not, you can add the appro[...]

Maintaining the printer 36 5 Maintaining the printer P er iodically , you need to complete certain tasks to maintain optimum print quality . These tasks are cov ered in this chapter . If se ver al people are using the pr inter , you ma y want to designate a ke y operator to do the setup and maintenance of your printer . Ref er printing problems and[...]

Conserving supplies 37 Maintaining the printer Conserving supplies Sev eral settings in your application software or on the displa y let you conserve toner and paper . For more inf ormati on on changing these setting s, see the Menus and Messages Guide . Or dering supplies T o order su pplies in the U. S., contact Le xmark at 1-800-539-627 5 f or i[...]

Ordering supplies 38 Maintaining the printer Ordering a toner cartridge When the 88 Toner Low message appears, you should order a ne w toner car tr idge. Y ou can print a few hundred pages after the 88 Toner Low message appears. Y ou need to hav e a new cart ridge availab le when the current one no longer prints satisfactorily . Par t nu m b er Des[...]

Ordering supplies 39 Maintaining the printer Changing a toner car tridge 1 T ur n the printer off. 2 Press the b utton on the left side of the printer to relea se and lower the front door . 3 Remov e the toner car tr idge. a Press the release button on the base of the pri nt car trid ge assembly . b Grasp the handle, pulling up and out to remov e t[...]

Ordering supplies 40 Maintaining the printer 4 Unpack the ne w toner car tridge. Note: Y ou can use th e packing mater ial from the new toner car tr idge to sh ip the old toner car tridge b ack to Lexmark f or re cycling. For more inf or mation, see Recy cling Lexmark products on page 44 . 5 Fir mly shake the toner cartr idge in all directi ons to [...]

Ordering supplies 41 Maintaining the printer Changing a photoconductor kit Warning: When rep lacing a photoconductor kit, do not leave the ne w photoconductor kit exposed to direct light f or an extended period of time. Extended light e xposure can cause print qu ality problems . 1 T ur n the pr inter offc 2 Remov e the print car tridge assembly . [...]

Ordering supplies 42 Maintaining the printer 3 Remov e the toner car tr idge: a Press the button on the base of the pr int car tridge assembly . b Grasp the toner car tr idge handle, and pull up and out. 4 Unpack the ne w photoconductor kit. 5 I nstall the toner car tridge into the new print car tr idge assembly by aligning the white roll ers on th[...]

Ordering supplies 43 Maintaining the printer 6 Install the pr int car tr idge assembly into the printer by aligning the green arrows on the guides of the pr int car tr idge assembly with the gr een arrows on the tracks in the pr inter and pushing the print car t ridge assembly in as f ar as it will go. 7 Close the front door. 8 T ur n the printer b[...]

Recycling Le xmark products 44 Maintaining the printer Recyc ling Lexmark pr oducts T o retur n Lexmark products to Le xmar k for recycling: 1 Visit our W e b site: www .lexmark.com/recycle F ollow the instructions on the computer screen.[...]

Clearing jams 45 6 Clearing jams By carefully selecting pr int media and loading it proper ly , you should be able to a v oid most paper jams. F or more inf or mation on av oiding paper jams, see A voiding jams on pag e 18 . If jams do occur , follo w the steps outlined in this section. T o resolv e the paper jam messages, you must clear the entire[...]

Clearing pr inter jams 46 Clearing ja ms Clearing printer jams Clearing a jam W e recommend clearing the entire paper path when a paper jam occurs. T o clear the jam: 1 Open the paper tra y . If necessary , remov e the tra y from the printer . 2 Remov e the jammed media.[...]

Clearing pr inter jams 47 Clearing ja ms 3 Press down on the green duple x flap to rel ease jammed pages from the duplex area. 4 Remov e any crumpled paper from the tray . CAUTION: Fuser or fuser area may be hot. 5 Open the front door , and remov e the print car tr idge assembly .[...]

Clearing pr inter jams 48 Clearing ja ms 6 Lift the flap at the front of the printer, and remov e the jammed pag es beneath the flap. CAUTION: Fuser or fuser area may be hot. 7 Open the rear e xit, and remove the jammed pages. 8 After you ha ve cleared the jams , reinstall the print car t ridge assembly , and make sure all printer do ors and tra ys[...]

Clearing pr inter jams 49 Clearing ja ms Clearing a jam in the manual f eeder 1 Remov e the paper from the manual f eeder . 2 Open the front door , and remov e the print car tr idge assembly .[...]

Clearing pr inter jams 50 Clearing ja ms 3 Lift the flap at the front of the printer, and remov e the jammed pag es beneath the flap. 4 Open the rear e xit, and remove the jammed pages. CAUTION: Fuser or fuser area may be hot. 5 After you ha ve cleared the jams , reinstall the print car t ridge assembly , and make sure all printer do ors and tra ys[...]

T roubleshoot ing 51 7 T r oubleshooting Online customer suppor t Customer suppor t is av ailable on our Le xmark Web site at www .lexmark.com . Calling f or service When you call f o r printer se rv ice, describe the problem you are e xper iencing, the message on the display , and the troubleshooting steps you ha ve already tak en to find a soluti[...]

Printing multiple-lang uage PDFs 52 Troubleshooting Printing m ultiple-language PDFs Solving printing pr oblems Symptom Cause Solution Some documents do not print. The documents contain unav ailable f o nts. 1 Open th e document you want to print in Adobe Reader . 2 Click the printer icon. The Print d ialog appears. 3 Check the Print as image bo x.[...]

Solving printing prob lems 53 Troubleshooting Job takes longer than e xpected to print. The job is too complex. Reduce the comple xity of y our print job by eliminating the number and size of f onts, the number and comple xi ty of images, and the number of pages in the job . P age Protect is set to On. Set Pa ge Protect to Off from the Setup Menu .[...]

T ur ning on Reduce d Curl mode 54 Troubleshooting T urning on Reduced Curl mode If the prin t media is curled once it exits the printer , Reduce d Curl mode can be tur ned on to help reduce the problem. Howe ver , before turning this mode on, you should tr y the possible solutions off ered in T roubleshooting. F or more inf or mation, see The pape[...]

Solving paper feed problems 55 Troubleshooting Solving paper feed pr oblems Problem Solution Ser vice messages A ser vice message indicates printer failure that ma y require ser vice. T ur n th e printer off, w ait about 10 seconds, and then turn th e printer on . If the error recurs, write down the error number , the problem, and a detailed descr [...]

Solving print quality problems 56 Troubleshooting Solving print quality pr oblems The information in th e follo wing table may help you solv e print quality problems. If these suggestions still do not correct the problem, call f or ser vice. Y ou may ha ve a printer par t that requires adjustmen t or replacement. Problem Action Print is too light. [...]

Solving print quality problems 57 Troubleshooting Entire p age is white. • Make sure the packaging material i s remov ed from the photoco nductor kit. • Check the photoconductor kit and toner car tridge to be sure they are installed correctly . • Replace the photoconductor kit. Streaks appear on the page. • If you are using prepr inted f or[...]

Solving print quality problems 58 Troubleshooting P ar t or all of the page is printed in b lac k. Check the photoconductor kit to see if it is installed correctly . The job prints, but the top and side margins are incorrect. • Make sure the Pa p e r Si z e setting in th e P aper menu is correct. • Make sure the margins are set correctly in y o[...]

Solving print quality problems 59 Troubleshooting The Quality menu control panel options can be adjusted to help improve print quality . In addition, th e Enhance Fine Lines and Gray Correction options can be enabled to improve print quality . These setti ngs are av a ilable on the driver and on the printer Embedded Web Server (EWS) interf ace. F o[...]

Administrativ e suppor t 60 8 Administrative suppor t Adjusting contr ol panel brightness and contrast The LCD control panel contrast and br ightness can be adjusted thro ugh the Utilities menu. F or more information, see the Menus and Messages Guide . The LCD Brightn ess and LCD Contrast settings are adjusted separately . T o change the LCD Br igh[...]

Enablin g control panel menu s 61 Administrative support Enabling contr ol panel menus 1 T ur n the printer off. 2 Press and hold and while tur ning the pr inter on. 3 Release both buttons when Performing Self Test appears on the display . The prin ter performs its power-on sequence, and then Config Menu appears on the first line of the displa y . [...]

Adjusting P ower Sa v er 62 Administrative support Adjusting P o wer Saver T o adjust the Power Saver setting: 1 Make sure the printer is on and Ready appears on the display . 2 Press on the control panel. 3 Press until Settings appears, and then press . 4 Press until Setup Menu appears, and then press . 5 Press until Power Saver appears, and then [...]

Selecting printer oper ating mode 63 Administrative support Selecting printer operating mode Y ou can select the pri nter operating mode that best suits your needs . F or more information, see the Menus and Messages guide on the Software and Docu mentation CD Note: Quiet Mode and Eco-Mode can be on at th e same time. Setting security using the Embe[...]

Setting security using the Embedded W eb Ser ver (EWS) 64 Administrative support Suppor ting SNMPv3 (Simple Network Mana g ement Protocol ver sion 3) SNMPv3 protocol all ows f or encr ypted and authentic ated network communications. It also lets the ad ministrator select a desired lev el of secur ity . Pr ior to use, at least one user name and pass[...]

Notice s 65 Notices Con ventions Electr onic emission notices Federal Commu nications Commission (FCC) complianc e information statem ent The Lexmark E450dn, Machine T ype 4512-630, has been tested and found to comply with the limits f or a Class B digital de vice, pursuant to P ar t 15 of the FCC Rules. Operation is subject to the follo wing two c[...]

Notice s 66 Notices Hot surface notice P ower regulation notice Wa r n i n g : Electr ical surges can be very destructive to equipment connected to AC pow er sources. If you plan to operate y o ur printer at a voltage e xceeding the voltage range(s) in the f ollowing table , you m ust attach a suitably rated and cer tified power-regulating de vice [...]

Notice s 67 Notices V ARNING! Om apparaten anv ä nds p å annat s ä tt ä n i denna bruksanvisning specificerats, kan avn ä ndaren uts ä ttas f ö r osynlig laserstr å lning, som ö verskrider gr ä nsen f ö r laserklass 1. Laser notice The printer is cer tified in the U.S . to conform to the requirements of DHHS 21 CFR Subchapter J for Class[...]

Notice s 68 Notices Limitation of liability Y our sole remedy u nder this limited warranty is set f or th in this document. F or any claim concer ning perf orma nce or nonperformance of Le xmark or a Remar keter f or this product under this limited warranty , you ma y recov er actual damages up to the limit set forth in the following parag raph. Le[...]

69 Inde x A adjust paper tray 20 adjusting Power Saver 62 Authorized Supplies Dealers 36 automatic tray sensing 25 C cancelling jobs 26 card stock guidelines 17 loading 19 characteristics, media letterhead 15 control panel 9, 27 disabling menus 60 enabling menus 61 D disabling control panel menus 60 duplex printing 15 dust cover 6 attaching 22 E el[...]

70 Index operating modes 63 options memory card 33 ordering, toner cartrid ge 38 P panel, control 9 paper 13 choosing 13 letterhead 15 preprinted forms 15 unsatisfactory types 14 paper tray adjustment 20 photocondu ctor ordering 40 photoconductor kit changing 41 recycling 44 Power Saver, ad justing 62 preprinted forms 15 print cartridge See toner c[...]