Lexmark 4977 manual

C734 and C736 Series User's Guide www.lexmark.com Machine types/model numbers: 5026: 210, 230, 280, 410, 430, 480 4976: n01, n02, n03, gn1, gn2, dn1, dn2, dn3, gd1, gd2, dw1, dw2, gw1, gw2 4977: n01, n02, n03, gn1, gn2, dn1, dn2, dn3, gd1, gd2[...]

Contents Safety information............................................................................. 9 Learning about the printer............................................................. 11 Finding information about the printer ..................................................................................................................[...]

Saving energy ....................................................................................................................................................................... 51 Using Eco-Mode ......................................................................................................................................................[...]

Printing from a flash drive ................................................................................................................................................ 75 Printing photos from a PictBridge-enabled digital camera ................................................................................. 76 Printing information pages .....[...]

Active NIC menu............................................................................................................................................................................ 103 Standard Network or Network <x> menus ..................................................................................................................[...]

Checking the status of supplies ................................................................................................................................... 159 Checking the status of supplies from the printer control panel .................................................................................. 159 Checking the status of supplies [...]

Solving option problems................................................................................................................................................ 179 Option does not operate correctly or quits after it is installed .................................................................................... 179 Trays / Drawers ........[...]

Contacting Customer Support ..................................................................................................................................... 193 Notices .............................................................................................. 194 Product information..........................................................[...]

Safety information Connect the power supply cord to a properly grounded electrical outlet that is near the product and easily accessible. CAUTION—POTENTIAL INJURY: Do not twist, bind, crush, or place heavy objects on the power cord. Do not subject the power cord to abrasion or stress. Do not pinch the power cord between objects such as furniture [...]

This product contains a lithium battery. CAUTION—POTENTIAL INJURY: There is a risk of explosion if the battery is replaced with an incorrect type. Discard used batteries according to the battery manufacturer’s instructions and local regulations. CAUTION—SHOCK HAZARD: If you are installing memory or option cards sometime after setting up the p[...]

Learning about the printer Finding information about the printer Setup information Description Where to find The Setup information gives you instructions for setting up the printer. Follow the set of instructions for local, network, or wireless, depending on what you need. You can find the Setup information in the printer box or on the Lexmark Web [...]

Description Where to find (North America) Where to find (rest of world) E-mail support For e-mail support, visit our Web site: www.lexmark.com . 1 Click SUPPORT . 2 Click Technical Support . 3 Select your printer type. 4 Select your printer model. 5 From the Support Tools section, click e-Mail Support . 6 Complete the form, and then click Submit Re[...]

4 101.6 mm (4.0 in.) 5 304.8 mm (12.0 in.) When the printer is set up, allow clearance around it as shown. Printer configurations Basic model 1 Standard exit bin 2 Paper support 3 Printer control panel 4 Standard 550-sheet tray (Tray 1) 5 Multipurpose tray Configured models CAUTION—TIPPING HAZARD: Floor-mounted configurations require additional f[...]

1 Standard exit bin 2 Paper support 3 Printer control panel 4 Optional 550-sheet specialty media drawer 5 Optional 550-sheet tray 6 Optional 2,000-sheet tray 7 Standard 550-sheet tray (Tray 1) 8 Multipurpose tray Learning about the printer 14[...]

Using the security lock feature The printer is equipped with a security lock feature. When a lock compatible with most laptop computers is attached, the printer is locked. Once locked, the metal plate and the system board cannot be removed. Attach a security lock to the printer in the location shown. Understanding the printer control panel Control [...]

Control panel item Description 3 Navigation buttons Press the up or down arrow button to scroll through menu lists. Press the left or right arrow button to scroll through values or text that rolls to another screen. 4 Numeric keypad Consists of the numbers 0–9, characters A through Z, an , and a backspace button. Note: The button functions as Cap[...]

Additional printer setup Installing internal options CAUTION—SHOCK HAZARD: If you are installing memory or option cards sometime after setting up the printer, then turn the printer off and unplug the power cord from the wall outlet before continuing. If you have any other devices attached to the printer, then turn them off as well, and unplug any[...]

Accessing the system board to install internal options CAUTION—SHOCK HAZARD: If you are installing memory or option cards sometime after setting up the printer, then turn the printer off and unplug the power cord from the wall outlet before continuing. If you have any other devices attached to the printer, then turn them off as well, and unplug a[...]

2 Use the following illustration to locate the appropriate connector. Warning—Potential Damage: System board electrical components are easily damaged by static electricity. Touch something metal on the printer before touching any system board electronic components or connectors. 1 Firmware and flash memory card connectors 2 Hard disk connector 3 [...]

3 Open the memory card connector latches. 4 Align the notch on the memory card with the ridge on the connector. 1 Notch 2 Ridge Additional printer setup 20[...]

5 Push the memory card straight into the connector until it snaps into place. 6 Reattach the system board cover. Installing a flash memory or firmware card The system board has two connections for an optional flash memory or firmware card. Only one of each may be installed, but the connectors are interchangeable. CAUTION—SHOCK HAZARD: If you are [...]

3 Holding the card by its sides, align the plastic pins on the card with the holes on the system board. 1 Plastic pins 2 Metal pins 4 Push the card firmly into place. Notes: • The entire length of the connector on the card must touch and be flush against the system board. • Be careful not to damage the connectors. 5 Reattach the system board co[...]

Installing an Internal Solutions Port The system board supports one optional Lexmark Internal Solutions Port (ISP). Note: This task requires a flathead screwdriver. CAUTION—SHOCK HAZARD: If you are installing an Internal Solutions Port (ISP) after setting up the printer, then turn the printer off and unplug the power cord from the wall outlet bef[...]

a Unplug the printer hard disk interface cable from the system board, leaving the cable attached to the printer hard disk. To unplug the cable, squeeze the paddle at the plug of the interface cable to disengage the latch before pulling the cable out. b Remove the screws holding the printer hard disk in place. Additional printer setup 24[...]

c Remove the printer hard disk by pulling it upward to unseat the standoffs. d Remove the thumbscrews that attach the printer hard disk mounting bracket to the printer hard disk, and then remove the bracket. Set the printer hard disk aside. 4 Remove the metal cover from the ISP opening. Additional printer setup 25[...]

5 Align the posts of the plastic tee to the holes in the system board, and press downward until the tee snaps into place. Be sure each post of the tee has latched completely, and the tee is seated firmly on the system board. 6 Install the ISP on the plastic tee. Angle the ISP over the plastic tee, and approach the plastic tee so that any overhangin[...]

7 Lower the ISP toward the plastic tee until the ISP is seated between the guides of the plastic tee. 8 Insert the long thumbscrew and turn it clockwise enough to hold the ISP in place, but do not tighten the thumbscrew at this time. Additional printer setup 27[...]

9 Attach the two provided screws to secure the ISP mounting bracket to the system board cage. 10 Tighten the long thumbscrew. Warning—Potential Damage: Do not overtighten the thumbscrew. 11 Insert the plug of the ISP interface cable into the receptacle of the system board. Note: The plugs and receptacles are color-coded. 12 Reattach the system bo[...]

Installing a printer hard disk The optional printer hard disk can be installed with or without a Lexmark Internal Solutions Port (ISP). Note: This task requires a flathead screwdriver. CAUTION—SHOCK HAZARD: If you are installing an Internal Solutions Port (ISP) after setting up the printer, then turn the printer off and unplug the power cord from[...]

b Align the standoffs of the printer hard disk with the holes in the ISP, and then press downward on the printer hard disk until the standoffs have seated into place. c Insert the plug of the printer hard disk interface cable into the receptacle of the ISP. Note: The plugs and receptacles are color-coded. Additional printer setup 30[...]

To install a printer hard disk directly on the system board: a Align the standoffs of the printer hard disk with the holes in the system board, and then press downward on the printer hard disk until the standoffs have seated into place. b Attach the two provided screws to secure the printer hard disk mounting bracket. c Insert the plug of the print[...]

4 Reattach the system board cover. Reattaching the system board cover Warning—Potential Damage: System board electrical components are easily damaged by static electricity. Touch something metal on the printer before touching any system board electronic components or connectors. Note: This task requires a flathead screwdriver. 1 Align the eight k[...]

2 Slide the cover down, and then turn each screw clockwise to tighten. Attaching cables Connect the printer to the computer using a USB cable or Ethernet cable. Be sure to match the following: • The USB symbol on the cable with the USB symbol on the printer • The appropriate Ethernet cable to the Ethernet port Additional printer setup 33[...]

1 USB port 2 Ethernet port Additional printer setup 34[...]

Installing optional trays The printer supports up to three optional input sources: an optional 550-sheet tray, an optional 2,000-sheet tray, and an optional 550-sheet specialty media drawer. Instructions for installing an optional input source are the same for each. CAUTION—TIPPING HAZARD: Floor-mounted configurations require additional furniture[...]

1 Optional 550-sheet tray (or optional 550-sheet specialty media drawer) 2 Optional 550-sheet specialty media drawer (or optional 550-sheet tray) 3 Optional 2,000-sheet tray Note: Optional trays lock together when stacked. Remove stacked trays one at a time from the top down. 3 Align the printer with the tray, and then lower the printer into place.[...]

Verifying printer setup Printing a menu settings page Print a menu settings page to review the status of the supplies. 1 Make sure the printer is on and Ready appears. 2 From the printer control panel, press . 3 Press the down arrow button until Reports appears, and then press . 4 Press to select Menu Settings Page . Printing Menu Settings Page app[...]

For Macintosh users 1 Close all open software applications. 2 Insert the Software and Documentation CD. 3 From the Finder desktop, double-click the printer CD icon that automatically appears. 4 Double-click the Install icon. 5 Follow the instructions on the screen. Using the World Wide Web 1 Go to the Lexmark Web site at www.lexmark.com . 2 From th[...]

In Mac OS X version 10.4 and earlier 1 From the Finder desktop, choose Go > Applications . 2 Double-click Utilities , and then double-click Print Center or Printer Setup Utility . 3 Select the printer, and then from the Printers menu, choose Show Info . 4 From the pop-up menu, choose Installable Options . 5 Add any installed hardware options, an[...]

Installing the printer on a wireless network (Windows) Before you install the printer on a wireless network, make sure that: • Your wireless network is set up and working properly. • The computer you are using is connected to the same wireless network where you want to set up the printer. 1 Connect the power cable to the printer and then to a p[...]

7 Temporarily connect a USB cable between the computer on the wireless network and the printer. Note: After the printer is configured, the software will instruct you to disconnect the temporary USB cable so you can print wirelessly. 8 Follow the on-screen instructions to complete the software installation. Note: Basic is the recommended path to cho[...]

In Mac OS X version 10.5 or later a From the Apple menu, choose System Preferences . b Click Network . c Click AirPort . In Mac OS X version 10.4 and earlier a From the Finder desktop, choose Go > Applications . b From the Applications folder, double-click Internet Connect . c From the toolbar, click AirPort . 2 From the Network pop-up menu, sel[...]

Configure your computer to use the printer wirelessly To print to a network printer, each Macintosh user must install a custom PostScript Printer Description (PPD) file and create a printer in the Print Center or Printer Setup Utility. 1 Install a PPD file on the computer: a Insert the Software and Documentation CD in the CD or DVD drive. b Double-[...]

In Mac OS X version 10.4 1 From the Finder desktop, choose Go > Applications . 2 Double-click the Utilities folder. 3 Locate and double-click Print Center or Printer Setup Utility . 4 From the Printer List, choose Add . 5 Choose the Default Browser tab. 6 Click More Printers . 7 From the first pop-up menu, choose AppleTalk . 8 From the second po[...]

For Macintosh users 1 Allow the network DHCP server to assign an IP address to the printer. 2 Print the network setup page from the printer. For information on printing a network setup page, see “Printing a network setup page” on page 37. 3 Locate the printer IP address in the TCP/IP section of the network setup page. You will need the IP addre[...]

3 Click + . 4 Click AppleTalk . 5 Select the printer from the list. 6 Click Add . In Mac OS X version 10.4 and earlier 1 From the Finder desktop, choose Go > Applications . 2 Double-click Utilities . 3 Double-click Print Center or Printer Setup Utility . 4 From the Printer List, click Add . 5 Choose the Default Browser tab. 6 Click More Printers[...]

3 In the Start Search or Run box, type control printers . 4 Press Enter , or click OK . The printer folder opens. 5 Locate the printer that has changed. Note: If there is more than one copy of the printer, then update all of them with the new IP address. 6 Right-click the printer. 7 Click Properties . 8 Click the Ports tab. 9 Locate the port in the[...]

In Mac OS X version 10.5 a From the Apple menu, choose System Preferences . b Click Print & Fax . c Click + . d Click AppleTalk . e Select the printer from the list. f Click Add . In Mac OS X version 10.4 and earlier a From the Go menu, choose Applications . b Double-click Utilities . c Double-click Print Center or Printer Setup Utility . d Fro[...]

f Make sure Local is selected, and then click Next . g Select the manufacturer of the printer from the menu. h Select the printer model from the menu, and then click Add Printer . i Click the + beside the printer model under Select Components. j Make sure the correct port is available under Select Components. This is the port where the serial cable[...]

Minimizing your printer's environmental impact Lexmark is committed to environmental sustainability and is continually improving its printers to reduce their impact on the environment. We design with the environment in mind, engineer our packaging to reduce materials, and provide collection and recycling programs. For more information, see: ?[...]

Avoid paper jams Carefully select and load paper to avoid paper jams. For more information, see “Avoiding jams” on page 80. Print in black and white To print all text and graphics using only the black toner cartridge, set the printer to Black Only. For more information, see “Printing in black and white” on page 78. Use Max Speed or Max Yiel[...]

Reducing printer noise Use Quiet Mode to reduce the printer noise. Note: See the table for the multiple settings that change when you select a Quiet Mode setting. Choose To On (Text/Graphics) Note: This setting is best suited for printing text and line graphics. Reduce printer noise. • Print jobs will process at one-half the normal processing spe[...]

3 Click Timeouts . 4 In the Power Saver box, increase or decrease the number of minutes you want the printer to wait before it enters Power Saver mode. 5 Click Submit . Using the printer control panel 1 Make sure the printer is on and Ready appears. 2 Press . 3 Press the arrow buttons until Settings appears, and then press . 4 Press the arrow butto[...]

Recycling Lexmark provides collection programs and environmentally progressive approaches to recycling. For more information, see: • The Notices chapter • The Environmental Sustainability section of the Lexmark Web site at www.lexmark.com/environment • The Lexmark recycling program at www.lexmark.com/recycle Recycling Lexmark products To retu[...]

Loading paper and specialty media This section explains how to load the standard tray (Tray 1), also known as the 550-sheet tray, an optional 550-sheet tray, an optional 2,000-sheet tray, a multipurpose tray, and an optional 550-sheet specialty media drawer. It also includes information about paper orientation, setting the Paper Size and Paper Type[...]

Do not remove trays while a job prints or while Busy blinks on the printer control panel. Doing so may cause a jam. 1 Grasp the handle, and then pull the tray out. Remove the tray completely. Notice the size indicators on the bottom of the tray. Use these indicators to help position the guides. 2 Squeeze the width guide tabs as shown, and then slid[...]

Notice the load line on the left side of the paper tray: it indicates the maximum height for loading paper. 3 Squeeze the length guide tabs together, and then slide the length guide to the correct position for the size of paper being loaded. Note: The length guide has a locking device. To unlock the tray, slide the button on top of the length guide[...]

When loading preprinted letterhead for simplex printing, place the header toward the front of the tray. 6 Align the tray, and then reinsert it. 7 If a different type of paper was loaded than the type previously loaded in the tray, then change the paper type setting for the tray from the printer control panel. For more information, see “ Setting t[...]

1 Stack height limiter 2 Tray release latch 3 Paper release lever 4 Size indicators 5 Width guide 6 Width guide release tab 1 Press the tray release latch to the left, and then pull the multipurpose tray down. Loading paper and specialty media 59[...]

2 Gently pull the extension out until it is fully extended. 3 Prepare a media stack for loading. • Flex sheets of paper back and forth to loosen them, and then fan them. Do not fold or crease the paper. Straighten the edges on a level surface. • Hold transparencies by the edges, and then fan them. Straighten the edges on a level surface. Note: [...]

4 Load the media stack with the recommended print side facedown and the top edge entering the printer first. Note: Load only one size and type of media at a time. 5 Load envelopes with the flap side up and the return address edge entering the printer first. Warning—Potential Damage: Never use envelopes with stamps, clasps, snaps, windows, coated [...]

To unlink a tray, change the following tray settings so that they do not match the settings of any other tray: • Paper Type (for example: Plain Paper, Letterhead, Custom Type <x>) Paper Type names describe the paper characteristics. If the name that best describes your paper is used by linked trays, assign a different Paper Type name to the[...]

Paper and specialty media guide Paper guidelines Paper characteristics The following paper characteristics affect print quality and reliability. Consider these characteristics when evaluating new paper stock. Weight The printer can automatically feed paper weights from 60 to 220 g/m 2 (16 to 58 lb bond) grain long. Paper lighter than 60 g/m 2 (16 l[...]

Fiber content Most high-quality xerographic paper is made from 100% chemically treated pulped wood. This content provides the paper with a high degree of stability resulting in fewer paper feeding problems and better print quality. Paper containing fibers such as cotton can negatively affect paper handling. Unacceptable paper The following paper ty[...]

Using recycled paper and other office papers As an environmentally conscious company, Lexmark supports the use of recycled office paper produced specifically for use in laser (electrophotographic) printers. In 1998, Lexmark presented to the US government a study demonstrating that recycled paper produced by major mills in the US fed as well as non-[...]

Supported paper sizes, types, and weights The following tables provide information on standard and optional paper input sources and the types of paper they support. Note: To use a paper size that is unlisted, configure a Universal Paper Size. For more information, see the Card Stock & Label Guide available on the Lexmark Web site at www.lexmark[...]

Paper size Dimensions Standard 550-sheet tray (Tray 1) Optional 550-sheet tray Optional 2,000-sheet tray Multipurpose tray Optional 550-sheet specialty media drawer Universal Note: Turn size sensing off to support universal sizes that are close to standard media sizes. 148 x 210 mm to 215.9 x 355.6 mm (5.83 x 8.27 in. to 8.5 x 14 in.) X 76.2 x 127 [...]

Paper type Standard 550-sheet tray (Tray 1) Optional 550-sheet tray Optional 2,000-sheet tray Multipurpose tray Optional 550-sheet specialty media drawer Paper Card stock X Transparencies * X Labels X Glossy paper X Envelopes X X X * Do not use inkjet or 3M CG3710 transparencies. Paper and specialty media guide 68[...]

Printing This chapter covers printing, printer reports, and job cancelation. The selection and handling of paper and specialty media can affect how reliably documents print. For more information, see "Avoiding jams" and "Storing paper." Printing a document Printing a document 1 From the printer control panel Paper menu, set the [...]

For Windows users a With a document open, click File ª Print . b Click Properties , Preferences , Options , or Setup . c From the Form Source list box, select the source containing the letterhead. d From the Form Type list box, select Letterhead . e From the Form Size list box, select the letterhead size. f Click OK , and then click Print . For Ma[...]

When printing on transparencies: • Feed transparencies from any tray or drawer, except the Optional 2,000-sheet tray. • Use transparencies designed specifically for laser printers. Check with the manufacturer or vendor to ensure transparencies are able to withstand temperatures up to 170°C (338°F) without melting, discoloring, offsetting, or [...]

When printing on labels: • Use labels designed specifically for laser printers. Check with the manufacturer or vendor to verify that: – The labels can withstand temperatures up to 190°C (374°F) without sealing, excessive curling, wrinkling, or releasing hazardous emissions. – Label adhesives, face sheet (printable stock), and topcoats can w[...]

Job type Description Confidential When you send a Confidential print job to the printer, you must create a PIN in Print Properties. The PIN must be four digits using the numbers 0–9. The job is held in printer memory until you enter the PIN from the printer control panel and choose to print or delete the job. Verify When you send a Verify print j[...]

For Macintosh users 1 With a document open, choose File > Print . If necessary, click the disclosure triangle to see more options. 2 From the print options, Copies & Pages, or General pop-up menu, choose Job Routing . 3 Select your job type (Confidential, Reserve, Repeat, or Verify), and then assign a user name. For a confidential job, also [...]

Printing from a flash drive A flash drive port is located on the printer control panel. Insert a flash drive to print supported file types. Supported file types include: .pdf, .gif, .jpeg, .jpg, .bmp, .png, .tiff, .tif, .pcx, .xps, and .dcx. Many flash drives are tested and approved for use with the printer. For more information, visit the Lexmark [...]

Printing photos from a PictBridge-enabled digital camera You can connect a PictBridge-enabled digital camera to the printer, and use the buttons on the camera to select and print photos. 1 Insert one end of the USB cable into the camera. Note: Use only the USB cable that came with your camera. 2 Insert the other end of the USB cable into the USB po[...]

Printing a directory list A directory list shows the resources stored in flash memory or on the hard disk. 1 Make sure the printer is on and Ready appears. 2 From the printer control panel, press . 3 Press the down arrow button until Reports appears, and then press . 4 Press the down arrow button until Print Directory appears, and then press . Afte[...]

For Windows users 1 Click , or click Start and then click Run . 2 In the Start Search or Run box, type control printers . 3 Press Enter , or click OK . The printer folder opens. 4 Double-click the printer icon. 5 Select the job to cancel. 6 From the keyboard, press Delete . From the Windows taskbar: When you send a job to print, a small printer ico[...]

4 Press the down arrow button until Print Mode appears, and then press . 5 Press the down arrow button until Black Only appears, and then press . Submitting selection appears. Using Max Speed and Max Yield The Max Speed and Max Yield settings let you choose between a faster print speed or a higher toner yield. Max Yield is the factory default setti[...]

Clearing jams By carefully selecting papers and specialty media and loading it properly, you should be able to avoid most jams. For more information, see “Avoiding jams” on page 80. If jams do occur, follow the steps outlined in this chapter. To resolve the jam messages, you must clear the entire paper path, and press to clear the message and r[...]

Message See 201.yy Paper jam, check [area name]. Leave paper in bin. “200 paper jams” on page 81 “200 or 201 paper jam” on page 82 “201 paper jam” on page 83 201.yy Paper jam, [x] pages jammed. Leave paper in bin. 202.yy Paper jam, check [area name]. Leave paper in bin. “202 paper jam” on page 84 202.yy Paper jam, [x] pages jammed. [...]

200 or 201 paper jam If paper jams under the photoconductor units, 200.xx Paper jam or 201.xx Paper jam may appear. 1 Open the front door. Note: To avoid overexposing the photoconductor units, do not leave the front door open longer than 10 minutes. 2 Pull the paper forward if it is lodged under the photoconductor units. Note: You may need to remov[...]

201 paper jam If paper is jammed under the fuser or the top cover, 201.xx Paper jam appears. CAUTION—HOT SURFACE: The fuser and the inside of the printer near the fuser may be hot. Wait for the fuser to cool before clearing jams from this area. 1 Open the front door, and then open the top cover. Warning—Potential Damage: To avoid overexposing t[...]

4 Align the fuser unit using the handholds on each side, and place it back into the printer. 5 Turn the screws to the right to securely fasten the fuser unit. c Close the top cover, and then close the front door. d Press . 202 paper jam If paper is jammed both under the fuser unit and in the slot behind the fuser unit, then 202.xx Paper jam appears[...]

1 Open the front door, and then open the top cover. CAUTION—HOT SURFACE: The fuser and the inside of the printer near the fuser may be hot. Wait for the fuser to cool before clearing jams from this area. 2 Grasp the paper on each side and pull it forward. 3 Close the top cover, and then close the front door. 4 Press . Paper jam behind the fuser u[...]

3 Pull the paper gently out of the printer or up toward the standard exit bin to remove it. 4 Reinstall the fuser unit. a Align the fuser unit using the handholds on each side, and place it back into the printer. b Turn the screws to the right to fasten the fuser unit securely. 5 Close the top cover, and then close the front door. 6 Press . 203 pap[...]

3 Grasp the paper on each side, and pull it out gently. 4 Close the top cover, and then close the front door. 5 Press . 230 paper jam If paper is jammed between the front door and Tray 1, 230.xx Paper jam appears. 1 Remove Tray 1. 2 Open the front door. 3 Pull straight up to remove the jammed paper. 4 Pull out on the release tabs to allow the front[...]

6 Close the front door. 7 Reinsert Tray 1. 8 Press . 240 paper jam If paper is jammed in Tray 1, 241.xx Paper jam appears. If paper is jammed in any of the optional trays, 24n.xx Paper jam appears. Paper jammed in Tray 1 1 Open Tray 1, and then pull the jammed pages straight up and out. 2 Close Tray 1. 3 Press . Clearing jams 88[...]

Paper jammed in front of Tray 1 1 Open Tray 1, and then pull the jammed pages up and out. 2 Close Tray 1. 3 Press . Paper jammed in one of the optional trays If the jammed pages are located in one of the optional trays, follow the appropriate steps below to remove the pages. 1 Open the specified optional tray, and pull the jammed pages out as illus[...]

2 Close the specified optional tray. 3 Press . 250 paper jam If paper is jammed in the multipurpose tray, 250.xx Paper jam appears. 1 Press the paper release lever, and then remove the jammed pages from the multipurpose tray. 2 Load new paper into the multipurpose tray. 3 Press . Clearing jams 90[...]

Understanding printer menus Menus list A number of menus are available to make it easy for you to change printer settings. This diagram shows the items available under each menu. Supplies Paper Menu Reports Settings Replace Supply Cyan Cartridge Magenta Cartridge Yellow Cartridge Black Cartridge Cyan Photoconductor Magenta Photoconductor Yellow Pho[...]

Supplies menu Menu item Description Replace Supply All Cyan Photoconductor Magenta Photoconductor Yellow Photoconductor Black Photoconductor Provides the option to reset the supply counter for the photoconductor just replaced, or for all photoconductors Select the photoconductor, and then select Yes or No: • Select Yes to reset the supply counter[...]

Paper menu Default Source menu Menu item Description Default Source Tray <x> Multipurpose tray Sets a default paper source for all print jobs Notes: • From the Paper menu, Configure Multipurpose tray must be set to Cassette for Multipurpose tray to appear as a menu setting. • Tray 1 (standard tray) is the factory default setting. • If t[...]

Menu item Description Tray <x> Type Plain Paper Card Stock Transparency Glossy Heavy Glossy Labels Bond Letterhead Preprinted Colored Paper Light Paper Heavy Paper Rough Paper Recycled Custom Type <x> Specifies the type of paper loaded in each tray Notes: • Plain Paper is the factory default setting for Tray 1. Custom Type <x> i[...]

Menu item Description Multipurpose Tray Type Plain Paper Card Stock Transparency Glossy Heavy Glossy Labels Bond Envelope Rough Envelope Letterhead Preprinted Colored Paper Light Paper Heavy Paper Rough Paper Recycled Custom Type <x> Specifies the type of paper loaded in the multipurpose tray Notes: • From the Paper menu, Configure Multipur[...]

Menu item Description Manual Envelope Size 7 3/4 Envelope 9 Envelope 10 Envelope C5 Envelope B5 Envelope DL Envelope Other Envelope Specifies the size of the envelope being manually loaded Note: 10 Envelope is the US factory default setting. DL Envelope is the international factory default setting. Manual Envelope Type Envelope Rough Envelope Custo[...]

Paper Texture menu Menu item Description Plain Texture Smooth Normal Rough Specifies the relative texture of the paper loaded in a specific tray Note: Normal is the factory default setting. Card Stock Texture Smooth Normal Rough Specifies the relative texture of the card stock loaded in a specific tray Notes: • Normal is the factory default setti[...]

Menu item Description Preprinted Texture Smooth Normal Rough Specifies the relative texture of the paper loaded in a specific tray Note: Normal is the factory default setting. Colored Texture Smooth Normal Rough Specifies the relative texture of the paper loaded in a specific tray Note: Normal is the factory default setting. Light Texture Smooth No[...]

Menu item Description Recycled Weight Light Normal Heavy Specifies the relative weight of the recycled paper loaded in a specific tray Note: Normal is the factory default setting. Glossy Weight Light Normal Heavy Specifies the relative weight of the Glossy paper loaded in a specific tray Note: Normal is the factory default setting. Labels Weight Li[...]

Paper Loading menu Menu item Description Recycled Loading Duplex Off Determines whether 2-sided printing occurs for all jobs that specify Recycled as the paper type Note: Off is the factory default setting. Glossy Loading Duplex Off Determines whether 2-sided printing occurs for all jobs that specify Glossy as the paper type Note: Off is the factor[...]

Custom Types menu Menu item Description Custom Type <x> Paper Card Stock Glossy Heavy Glossy Light Paper Heavy Paper Rough Paper Recycled Transparency Labels Envelope Rough Envelope Associates a paper or specialty media type with a factory default Custom Type <x> name or a user-defined Custom Name created from the Embedded Web Server or[...]

Menu item Description Portrait Height 3–14.17 inches 76–360 mm Sets the portrait height Notes: • If the height exceeds the maximum, then the printer uses the maximum height allowed. • 14 inches is the US factory default setting. Inches can be increased in 0.01-inch increments. • 356 mm is the international factory default setting. Millime[...]

Menu item Description Wireless Setup Page Prints a report containing information about the wireless network settings, such as TCP/IP address information Notes: • This menu item appears only for printers with an optional wireless print server installed. • The page prints when this item is selected. Profiles List Prints a list of profiles stored [...]

Menu item Description PCL SmartSwitch On Off Sets the printer to automatically switch to PCL emulation when a print job requires it, regardless of the default printer language Notes: • On is the factory default setting. • When the Off setting is used, the printer does not examine incoming data. • When the Off setting is used, the printer uses[...]

Menu item Description Job Buffering Off On Auto Temporarily stores jobs on the printer hard disk before printing. This menu only appears if a formatted disk is installed. Notes: • Off is the factory default setting. • The On value buffers jobs on the printer hard disk. This menu selection appears only when a formatted disk is installed and is n[...]

Network/Ports ª Standard Network or Network <x> ª Std Network Setup or Net <x> Setup ª Reports or Network Reports Menu item Description Print Setup Page Print NetWare Setup Page Prints a report containing information about the current network setup Notes: • The Setup Page contains information about the network printer settings, suc[...]

Network/Ports ª Standard Network or Network <x> ª Std Network Setup or Net <x> Setup ª TCP/IP Menu item Description Activate On Off Activates TCP/IP Note: On is the factory default setting. View Hostname Lets you view the current TCP/IP hostname Note: This can be changed only from the Embedded Web Server. IP Address Lets you view or [...]

Network/Ports ª Standard Network or Network <x> ª Std Network Setup or Net <x> Setup ª IPv6 Menu item Description Enable IPv6 On Off Enables IPv6 in the printer Note: On is the factory default setting. Auto Configuration On Off Specifies whether the network adapter accepts the automatic IPv6 address configuration entries provided by [...]

Network/Ports ª Standard Network or Network <x> ª Std Network Setup or Net <x> Setup ª AppleTalk Menu item Description Activate On Off Activates AppleTalk support Note: On is the factory default setting. View Name Shows the assigned AppleTalk name Note: The name can be changed only from the Embedded Web Server. View Address Shows the[...]

LexLink menu This menu is available from the Network/Ports menu: Network/Ports ª Standard Network or Network <x> ª Std Network Setup or Net <x> Setup ª LexLink menu Menu item Description Activate On Off Activates LexLink support Note: Off is the factory default setting. View Nickname Lets you view the assigned LexLink nickname Note: [...]

Menu item Description USB Buffer Disabled Auto 3k to <maximum size allowed> Sets the size of the USB input buffer Notes: • Auto is the factory default setting. • The Disabled setting turns off job buffering. Any jobs already buffered on the disk are printed before normal processing is resumed. • The USB buffer size value can be changed [...]

Parallel <x> menu Menu item Description PCL SmartSwitch On Off Sets the printer to automatically switch to PCL emulation when a print job received through a serial port requires it, regardless of the default printer language Notes: • On is the factory default setting. • When the Off setting is used, the printer does not examine incoming d[...]

Menu item Description Job Buffering Off On Auto Temporarily stores jobs on the printer hard disk before printing Notes: • Off is the factory default setting. • The Off setting does not buffer print jobs to the printer hard disk. • The On setting buffers jobs on the printer hard disk. • The Auto setting buffers print jobs only if the printer[...]

Menu item Description ENA Netmask <xxx>.<xxx>.<xxx>.<xxx> Sets the netmask information for an external print server that is attached to the printer using a USB cable Note: This menu item is available only if the printer is attached to an external print server through the USB port. ENA gateway <xxx>.<xxx>.<xxx&[...]

Menu item Description Serial Buffer Disabled Auto 3k to <maximum size allowed> Sets the size of the serial input buffer Notes: • Auto is the factory default setting. • The Disabled setting turns off job buffering. Any jobs already buffered on the disk are printed before normal processing is resumed. • The serial buffer size setting can [...]

Menu item Description Baud 1200 2400 4800 9600 19200 38400 57600 115200 138200 172800 230400 345600 Specifies the rate at which data can be received through the serial port Notes: • 9600 is the factory default setting. • 138200, 172800, 230400, and 345600 baud rates are only displayed in the Standard Serial menu. These settings do not appear in[...]

Menu item Description Use SSL Disabled Negotiate Required Sets the printer to use SSL for increased security when connecting to the SMTP server Notes: • Disabled is the factory default setting for Use SSL. • When the Negotiate setting is used, your SMTP server determines if SSL will be used. SMTP Server Authentication No authentication required[...]

Menu item Description Remote Logins Login failures Failure time frame Lockout time Login timeout Limits the number and time frames of failed login attempts from a computer before all remote users are locked out Notes: • “Login failures” specifies the number of failed login attempts before users are locked out. Settings range from 1–50. 3 at[...]

Disk Wiping menu Menu item Description Automatic Wiping Off On Disk Wiping erases only print job data that is not currently in use by the file system from the printer hard disk. All permanent data on the printer hard disk is preserved, such as downloaded fonts, macros, and held jobs. Automatic Wiping marks all disk space used by a previous job and [...]

Menu item Description Manual Method Single pass Multiple pass Disk Wiping erases only print job data that is not currently in use by the file system from the printer hard disk. All permanent data on the printer hard disk is preserved, such as downloaded fonts, macros, and held jobs. Both manual and scheduled wiping allow the file system to reuse ma[...]

Set Date/Time menu Menu item Description View Date/Time Lets you view the current date and time settings for the printer Set Date/Time <input date/time> Note: Date/Time is set in YYYY-MM-DD HH:MM format. Time Zone <list of time zones> Note: GMT is the factory default setting. Observe DST On Off Note: On is the factory default setting an[...]

Menu item Description Eco-Mode Off Energy Energy/Paper Paper Minimizes the use of energy, paper, or specialty media Notes: • Off is the factory default setting. Off resets the printer to its factory default settings. • The Energy setting minimizes the power used by the printer. Performance may be affected, but print quality is not. • Paper mi[...]

Menu item Description Alarms Alarm Control Cartridge Alarm Sets an alarm to sound when the printer requires operator intervention Available selections for each alarm type are: Off Single Continuous Notes: • Single is the factory default setting for Alarm Control. Single sounds three quick beeps. • Off is the factory default setting for Cartridg[...]

Menu item Description Timeouts Wait Timeout Disabled 15–6553515 Sets the amount of time in seconds the printer waits for additional data before canceling a print job Notes: • 40 seconds is the factory default setting. • Wait Timeout is available only when the printer is using PostScript emulation. This setting has no effect on PCL emulation p[...]

Setup menu Menu item Description Printer Language PCL Emulation PS Emulation Sets the default printer language Notes: • PCL emulation uses a PCL interpreter for processing print jobs. PostScript emulation uses a PS interpreter for processing print jobs. • PCL is the factory default printer language. • Setting a printer language as the default[...]

Menu item Description Download Target RAM Flash Disk Sets the storage location for downloads Notes: • RAM is the factory default setting. • Storing downloads in flash memory or on a printer hard disk places them in permanent storage. Downloads remain in flash memory or on the printer hard disk even when the printer is turned off. • Storing do[...]

Finishing menu Menu item Description Sides (Duplex) 2 sided 1 sided Specifies whether duplex (2-sided) printing is set as the default for all print jobs Notes: • 1 sided is the factory default setting. • To set 2-sided printing from the software program: for Windows users, click File ª Print , and then click Properties , Preferences , Options [...]

Menu item Description Separator Source Tray <x> Multipurpose Tray Specifies the paper source for separator sheets Notes: • Tray 1 (standard tray) is the factory default setting. • From the Paper menu, Configure MP must be set to Cassette in order for Multipurpose Tray to appear as a menu setting. N-up (pages-side) Off 2-Up 3-Up 4-Up 6-Up [...]

Menu item Description Color Correction Auto Off Manual Adjusts the color output on the printed page Notes: • Auto is the factory default setting. Auto applies different color conversion tables to each object on the printed page. • Off turns off color correction. • Manual allows customization of the color tables using the settings available fr[...]

Menu item Description RGB Contrast 0–5 Adjusts contrast in color outputs Notes: • 0 is the factory default setting. • This does not affect files where CMYK color specifications are being used. RGB Saturation 0–5 Adjusts saturation in color outputs Notes: • 0 is the factory default setting. • This does not affect files where CMYK color s[...]

Menu item Description Manual Color RGB Image Vivid sRGB Display Display—True Black sRGB Vivid Off RGB Text Vivid sRGB Display Display—True Black sRGB Vivid Off RGB Graphics Vivid sRGB Display Display—True Black sRGB Vivid Off Customizes the RGB color conversions Notes: • sRGB Display is the factory default setting for RGB Image. This applie[...]

Utilities menu Menu item Description Remove Held Jobs Confidential Held Not Restored All Removes confidential and held jobs from the printer hard disk Notes: • Selecting a setting affects only print jobs that are resident in the printer. Bookmarks, jobs on flash drives, and other types of held jobs are not affected. • Selecting Not Restored rem[...]

Menu item Description LCD Contrast 1–10 Adjusts the contrast lighting of the display Notes: • 5 is the factory default setting. • A higher setting makes the display appear lighter. • A lower setting makes the display appear darker. LCD Brightness 1–10 Adjusts the brightness of the backlight on the display Notes: • 5 is the factory defau[...]

Menu item Description Font Priority Resident Flash/Disk Establishes the font search order Notes: • Resident is the factory default setting. • A formatted flash memory option card or printer hard disk must be installed in the printer and operating properly for this menu item to be available. • The flash memory option or printer hard disk canno[...]

Menu item Description Symbol Set 10U PC-8 12U PC-850 Specifies the symbol set for each font name Notes: • 10U PC-8 is the US factory default setting. • 12U PC-850 is the international factory default setting. • A symbol set is a set of alphabetic and numeric characters, punctuation, and special symbols. Symbol sets support the different langu[...]

Menu item Description PCL Emulation Settings Auto CR after LF On Off Specifies whether the printer automatically performs a carriage return (CR) after a line feed (LF) control command Notes: • Off is the factory default setting. • Setting alterations are duplicated in the PPDS menu. PCL Emulation Settings Auto LF after CR On Off Specifies wheth[...]

HTML menu Menu item Description Font Name Albertus MT Antique Olive Apple Chancery Arial MT Avant Garde Bodoni Bookman Chicago Clarendon Cooper Black Copperplate Coronet Courier Eurostile Garamond Geneva Gill Sans Goudy Helvetica Hoefler Text Intl CG Times Intl Courier Intl Univers Joanna MT Letter Gothic Lubalin Gothic Marigold MonaLisa Recut Mona[...]

Menu item Description Backgrounds Do Not Print Print Specifies whether to print backgrounds on HTML documents Note: Print is the factory default setting. Image menu Menu item Description Auto Fit On Off Selects the optimal paper size, scaling, and orientation Notes: • On is the factory default setting. • The On setting overrides scaling and ori[...]

PictBridge menu Menu item Description Photo Size Auto L 2L Hagaki Postcard Card Size 100x150 mm 4x6 inches 8x10 inches Letter A4 A5 JIS B5 Selects the optimal photo size Notes: • Auto is the factory default setting. • If both the printer and the PictBridge-enabled camera have a value for this setting, the camera value always supersedes the prin[...]

Menu item Description Paper Source Tray <x> Manual Feeder Envelope Feeder Sets a default paper source for all print jobs Note: Tray 1 (standard tray) is the factory default setting. Collate Off (1,1,1,2,2,2) On (1,2,1,2,1,2) Stacks the pages of a print job in sequence when printing multiple copies Notes: • Off is the factory default setting[...]

Menu item Description N-up Ordering Horizontal Reverse Horizontal Reverse Vertical Vertical Specifies the positioning of multiple-page images when using N-up (pages-side) Notes: • Horizontal is the factory default setting. • Positioning depends on the number of images and whether the images are in portrait or landscape orientation. Separator Sh[...]

Menu item Description Menu Map Provides a list of the printer control panel menus and settings Information Guide Provides help in locating additional information Connection Guide Provides information about connecting the printer locally (USB) or to a network Moving Guide Provides instructions for safely moving the printer Understanding printer menu[...]

Understanding printer messages When Manual Feeder appears on the display, it refers to the multipurpose tray, which is also referred to as the multipurpose feeder. List of status and error messages Activating Menu Changes Wait for the message to clear. Busy Wait for the message to clear. Calibrating Wait for the message to clear. Cancel not availab[...]

Copies Enter the desired number of copies. Defragmenting Flash DO NOT POWER OFF Wait for the message to clear. Warning—Potential Damage: Do not turn the printer off while this message appears on the display. Delete/Delete all/Delete all confidential jobs • Press the down arrow button until Continue appears, and then press to delete the specifie[...]

Enter PIN Enter the PIN you created in Print Properties when the confidential job was sent for printing. Enter PIN to lock Enter the PIN you created to lock the control panel and prevent menu changes. Flushing buffer Wait for the message to clear. Formatting Disk x/y XX% DO NOT POWER OFF Wait for the message to clear. Warning—Potential Damage: Do[...]

Invalid Network Code You need to download valid network printing code for the internal print server. The internal print server is a hardware option installed inside the printer. Note: Network code may be downloaded while this message appears on the display. Invalid PIN Enter a valid PIN. Load multipurpose tray with <x> • Load the specified [...]

Power Saver The printer is saving power while it waits for the next print job. • Send a job to print. • Press to warm the printer to normal operating temperature. Afterwards, Ready appears. Printer locked, enter PIN to unlock The control panel is locked. Enter the correct PIN to unlock it. Printing Wait for the message to clear. Programming dis[...]

Remove all color supplies The printer is set for Color Lock Out printing in the Config menu. Try one of the following methods: • Remove all color toner cartridges and photoconductor units. Note: Do not remove the black toner cartridge or photoconductor unit. • Press the down arrow button until Continue appears, and then press to clear the messa[...]

Restoring Held Job(s) x/y • Wait for the message to clear. • Press the down arrow button until Quit restoring appears, and then press to delete unrestored held jobs. Note: x represents the number of jobs being restored. y represents the total number of jobs to be restored. Serial <x> The printer is using a serial cable connection. The ser[...]

Waiting The printer has received data to print, but is waiting for an End-of-Job command, a Form Feed command, or additional data. • Press to print the contents of the buffer. • Cancel the current print job. 31 Missing or defective <color> cartridge The specified toner cartridge is either missing or not functioning properly. • Remove th[...]

• Check that the paper size is correctly set. For example, if the Multipurpose Tray Size is set to Universal, then make sure the paper is large enough for the data being printed. • Cancel the current print job. 35 Insufficient memory to support Resource Save feature • Press the down arrow button until Continue appears, and then press to disab[...]

52 Flash full • Press the down arrow button until Continue appears, and then press to clear the message and continue printing. Downloaded fonts and macros not previously stored in flash memory are deleted. • Delete fonts, macros, and other data stored in flash memory. • Upgrade to a larger capacity flash memory card. 53 Unformatted flash dete[...]

56 Serial port <x> disabled • Press the down arrow button until Continue appears, and then press to clear the message. The printer discards any data received through the serial port. • Make sure the Serial Buffer menu item is not set to Disabled. 56 Standard USB port disabled • Press the down arrow button until Continue appears, and the[...]

62 Disk full • Press the down arrow button until Continue appears, and then press to clear the message and continue processing. • Delete fonts, macros, and other data stored on the hard disk. • Install a larger hard disk. 63 Unformatted disk • Press the down arrow button until Continue appears, and then press to clear the message and contin[...]

83 Transfer module life warning • Press the down arrow button until Continue appears, and then press . • Order a replacement transfer module immediately. When print quality is reduced, install the new transfer module using the instruction sheet that came with the replacement part. 83 Transfer module missing Insert the transfer module into the p[...]

200–250.yy Paper jam 1 Clear the paper path. 2 After clearing the paper path, press to resume printing. 900–999 Service <message> 1 Turn the printer off. 2 Unplug the power cord from the wall outlet. 3 Check all cable connections. 4 Connect the power cord to a properly grounded outlet. 5 Turn the printer back on. If the service message ap[...]

Maintaining the printer Periodically, certain tasks are required to maintain optimum print quality. Cleaning the exterior of the printer 1 Make sure that the printer is turned off and unplugged from the wall outlet. CAUTION—SHOCK HAZARD: To avoid the risk of electric shock when cleaning the exterior of the printer, unplug the power cord from the [...]

Warning—Potential Damage: To avoid overexposing the photoconductor units, do not leave the front door open for more than 10 minutes. 2 Remove all four toner cartridges. Do not remove the photoconductor units for this procedure. 3 Locate the four printhead lenses. 4 Clean the lenses using a can of compressed air. Warning—Potential Damage: Do not[...]

6 Close the front door. Storing supplies Choose a cool, clean storage area for the printer supplies. Store supplies right side up in their original packing until you are ready to use them. Do not expose supplies to: • Direct sunlight • Temperatures above 35°C (95°F) • High humidity above 80% • Salty air • Corrosive gases • Heavy dust [...]

Checking the status of supplies from a network computer Note: The computer must be connected to the same network as the printer. 1 Open a Web browser. 2 In the address bar, type the IP address of the network printer (for example,192.264.263.17). 3 Press Enter . The Device Status Page appears. A summary of supply levels is displayed. Ordering suppli[...]

When 80 Replace Fuser or 83 Replace Transfer Module appears, install the new fuser or the new transfer module. For installation information, see the documentation that came with the part. Part name Part number Fuser 40X5095 (100 volt) 40X5093 (115 volt) 40X5094 (230 volt) Transfer Module 40X5096 Ordering a waste toner box When 82 Waste toner box ne[...]

Replacing Supplies Replacing a photoconductor There are three different display messages which may appear when a photoconductor replacement is necessary: 84 Replace <color> photoconductor , 84 <color> photoconductor nearly low , or 84 <color> photoconductor low . Note: A replacement photoconductor can be used with any color. Repla[...]

3 Unpack the replacement photoconductor. 4 Align and insert the left end of the photoconductor, and then snap the right end into place. 5 Remove the red packing strip from the top of the photoconductor. Maintaining the printer 163[...]

6 Place the old photoconductor into the replacement photoconductor box, and then place the return label on the box for shipping to Lexmark for recycling. 7 Close the front door. 8 If you see 84 Replace <color> photoconductor , 84 <color> photoconductor nearly low , or 84 <color> photoconductor low on the printer control panel, pre[...]

If you see Ready on the printer display screen after you have replaced a photoconductor, follow Steps 1 through 7 below. 1 To specify the replaced photoconductor, press . Supplies Menu appears. 2 Press . Replace Supply appears. 3 Press . 4 Press the down arrow button until All, Cyan photoconductor , Magenta photoconductor , Yellow photoconductor , [...]

2 Pull up and out on the green tabs of the specified cartridge to remove it from the printer. 3 Shake the cartridge front to back and side to side to redistribute the toner. 4 Reinsert the cartridge to continue printing. 5 Repeat this process multiple times until printed text and graphics remain faded. When printed text and graphics remain faded, r[...]

6 Unpack a new cartridge. 7 Place the old cartridge in the replacement cartridge shipping box, and then attach the return label to the box for shipping. 8 Shake the new cartridge front to back and side to side to evenly distribute the toner. Maintaining the printer 167[...]

9 Remove the red packing strips from the new cartridge. 10 Insert the new cartridge into the printer. 11 Close the front door. Note: Make sure each cartridge is fully pushed in. If a cartridge is not installed correctly, the printer may issue a <color> Cartridge Missing message, where <color> is Black , Cyan , Magenta , or Yellow . The [...]

3 Reinstall the specified cartridge. 4 Close the front door. 5 Check the printer control panel to see if it is clear of messages. 6 Repeat as needed for additional toner cartridge replacement. Replacing the waste toner box Replace the waste toner box when 82 Replace waste toner box or 82 Waste toner box nearly full appears. The printer will not con[...]

6 Place the bag into the shipping box you just removed the replacement part from. 7 Peel the recycling label off, and place it on the shipping box. 8 Insert the new waste toner box into the printer. Moving the printer Before moving the printer CAUTION—POTENTIAL INJURY: The printer weight is greater than 18 kg (40 lb) and requires two or more trai[...]

Follow these guidelines to avoid personal injury or printer damage: • Always use at least two people to lift the printer. • Always turn off the printer using the power switch before moving it. • Disconnect all cords and cables from the printer before moving it. • Remove the printer from the options before moving it. Warning—Potential Dama[...]

Shipping the printer When shipping the printer, use the original packaging or call the place of purchase for a relocation kit. Maintaining the printer 172[...]

Administrative support Finding advanced networking and administrator information This chapter covers basic administrative support tasks. For more advanced system support tasks, see the Networking Guide on the Software and Documentation CD and the Embedded Web Server Administrator's Guide on the Lexmark Web site at www.lexmark.com. Using the Em[...]

Checking the device status Using the Embedded Web Server, you can view paper tray settings, the level of toner in the print cartridge, the percentage of life remaining in the maintenance kit, and capacity measurements of certain printer parts. To view the device status: 1 Type the printer IP address in the address field of your Web browser. Note: I[...]

Restoring the factory default settings If you want to retain a list of the current menu settings for reference, then print a menu settings page before you restore the factory default settings. For more information, see “Printing a menu settings page” on page 37. Warning—Potential Damage: Restoring factory defaults returns most printer setting[...]

Troubleshooting Checking an unresponsive printer If your printer is not responding, make sure: • The power cord is plugged into the printer and a properly grounded electrical outlet. • The electrical outlet is not turned off by any switch or breaker. • The printer is not plugged into any surge protectors, uninterrupted power supplies, or exte[...]

C HECK TO SEE IF THE STANDARD EXIT BIN IS FULL Remove the stack of paper from the standard exit bin. C HECK TO SEE IF THE PAPER TRAY IS EMPTY Load paper in the tray. M AKE SURE THE CORRECT PRINTER SOFTWARE IS INSTALLED • Verify that you are using the correct printer software. • If you are using a USB port, make sure you are running a supported [...]

M AKE SURE THE PRINTER HAS SUFFICIENT MEMORY Free up additional printer memory by scrolling through the list of held jobs and deleting some of them. Job takes longer than expected to print These are possible solutions. Try one or more of the following: R EDUCE THE COMPLEXITY OF THE PRINT JOB Reduce the number and size of fonts, the number and compl[...]

A RE THE P APER S IZE AND P APER T YPE SETTINGS THE SAME FOR EACH TRAY ? • Print a menu settings page, and compare the settings for each tray. • If necessary, adjust the settings from the Paper Size/Type menu. Note: The multipurpose tray does not automatically sense the paper size. You must set the size from the Paper Size/Type menu. Large jobs[...]

C HECK TO SEE IF THE OPTION IS CONNECTED TO THE PRINTER 1 Turn the printer off. 2 Unplug the printer. 3 Check the connection between the option and the printer. M AKE SURE THE OPTION IS INSTALLED Print a menu settings page and check to see if the option is listed in the Installed Options list. If the option is not listed, reinstall it. M AKE SURE T[...]

Internal Solutions Port If the Lexmark Internal Solutions Port (ISP) does not operate correctly, then these are possible solutions. Try one or more of the following: C HECK THE ISP CONNECTIONS • Make sure the ISP is securely attached to the printer system board. • Make sure the cable is securely connected to the correct connector. C HECK THE CA[...]

Solving paper feed problems Paper frequently jams These are possible solutions. Try one or more of the following: C HECK THE PAPER Use recommended paper and other specialty media. For more information, see the chapter about paper and specialty media guidelines. M AKE SURE THERE IS NOT TOO MUCH PAPER IN THE PAPER TRAY Make sure the stack of paper yo[...]

Solving print quality problems The information in the following topics may help you solve print quality problems. If these suggestions do not correct the problem, contact Customer Support. You may have a printer part that requires adjustment or replacement. Isolating print quality problems To help isolate print quality problems, print the print qua[...]

Color misregistration Example Cause Solution Color has shifted outside of the appropriate area or has been superimposed over another color area. 1 Recalibrate the printer. • Perform Color Adjust from the Quality menu 2 Remove and reinstall the photoconductor. 3 Adjust the color alignment. For more information, see “Adjusting the color alignment[...]

Fine horizontal lines appear on color pages You may notice fine, horizontal lines in photographs or pages with a high concentration of color. This can occur when the printer is in Quiet Mode. To fix this, set Quiet Mode to Off (Image/Photo) . Ghost images Cause Solution The photoconductor is not functioning properly. • Make sure the Paper Type se[...]

Example Cause Solution Printhead lenses are dirty. Clean the printhead lenses. Paper curls badly Cause Solution Paper Type and Paper Weight settings are not appropriate for the type of paper or specialty media that you are using. Change the Paper Type and Paper Weight settings to match the paper or specialty media loaded in the printer. Paper has b[...]

Print is too light Cause Solution Printer may not have recalibrated recently. Perform Color Adjust from the Quality menu. Toner Darkness setting is too light, RGB Brightness setting is too bright, or RGB Contrast setting is too high. • Select a different Toner Darkness setting, RGB Brightness setting, or RGB Contrast setting from Print Properties[...]

Skewed print Cause Solution Guides in the selected tray are not in the correct position for the paper size loaded in the tray. Move the guides in the tray to the proper positions for the size loaded. • Make sure that the width guide is not too far from the paper stack. • Make sure that the width guide is not pressing too tightly against the pap[...]

Toner fog or background shading appears on the page Cause Solution Toner cartridge is defective or installed incorrectly. Reinstall or replace the cartridge. Transfer module is worn or defective. Replace the transfer module. Photoconductor is worn or defective. Replace the photoconductor. Fuser is worn or defective. Replace the fuser. Toner is in t[...]

Uneven print density Example Cause Solution Toner cartridge is worn or defective. Replace the toner cartridge. Photoconductor is worn or defective. Replace the photoconductor. Solving color quality problems This section helps answer some basic color-related questions and describes how some of the features provided in the Quality Menu can be used to[...]

Why doesn't the printed color match the color that I see on the computer screen? The color conversion tables used in Auto Color Correction mode generally approximate the colors of a standard computer monitor. However, because of technology differences that exist between printers and monitors, there are many colors that can also be affected by [...]

How can I match a particular color (such as a corporate logo)? Occasionally, you may have a need for the printed color of a particular object to closely match a specific color. For example, you may need to match the color of a corporate logo. While instances can occur in which the printer cannot exactly reproduce the desired color, you should be ab[...]

What are Detailed Color Samples and how do I access them? These pages require the use of the Embedded Web Server. The Embedded Web Server is a series of resident pages stored in the network printer firmware. To access these pages, browse to the IP address of the network printer. Click Configuration Menu , and then click Detailed Color Samples . For[...]

Notices Product information Product name: Lexmark C734n, C734dn, C734dtn, C734dw, C736n, C736dn, C736dtn Machine type: 5026 Model(s): 210, 230, 280, 410, 430, 480 Machine type: 4976 n01, n02, n03, gn1, gn2, dn1, dn2, dn3, gd1, gd2, dw1, dw2, gw1, gw2 Machine type: 4977 n01, n02, n03, gn1, gn2, dn1, dn2, dn3, gd1, gd2 Edition notice May 2009 The fol[...]

If you don't have access to the Internet, you can contact Lexmark by mail: Lexmark International, Inc. Bldg 004-2/CSC 740 New Circle Road NW Lexington, KY 40550 USA © 2009 Lexmark International, Inc. All rights reserved. UNITED STATES GOVERNMENT RIGHTS This software and any accompanying documentation provided under this agreement are commerci[...]

ITC Zapf Chancery International Typeface Corporation Joanna The Monotype Corporation plc Marigold Arthur Baker Monaco Apple Computer, Inc. New York Apple Computer, Inc. Oxford Arthur Baker Palatino Linotype-Hell AG and/or its subsidiaries Stempel Garamond Linotype-Hell AG and/or its subsidiaries Taffy Agfa Corporation Times New Roman The Monotype C[...]

Any questions regarding this compliance information statement should be directed to: Director of Lexmark Technology & Services Lexmark International, Inc. 740 West New Circle Road Lexington, KY 40550 (859) 232–3000 Noise emission levels The following measurements were made in accordance with ISO 7779 and reported in conformance with ISO 9296.[...]

Battery notice This product contains Perchlorate material. Special handling may apply. For more information, go to http://www.dtsc.ca.gov/hazardouswaste/perchlorate/ . ENERGY STAR Laser notice The printer is certified in the U.S. to conform to the requirements of DHHS 21 CFR Subchapter J for Class I (1) laser products, and elsewhere is certified as[...]

Power Saver This product is designed with an energy-saving mode called Power Saver. The Power Saver Mode is equivalent to the EPA Sleep Mode. The Power Saver Mode saves energy by lowering power consumption during extended periods of inactivity. The Power Saver Mode is automatically engaged after this product is not used for a specified period of ti[...]

Industry Canada compliance statement This Class B digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Standard ICES-003. Avis de conformité aux normes de l’industrie du Canada Cet appareil numérique de classe B est conforme aux exigences de la norme canadienne relative aux équipements pouvant causer des inte[...]

Compliance is indicated by the CE marking. A declaration of conformity with the requirements of the directives is available from the Director of Manufacturing and Technical Support, Lexmark International, S. A., Boigny, France. Refer to the table at the end of the Notices section for further compliance information. Regulatory notices for wireless p[...]

Industry Canada (Canada) Cet appareil est conforme à la norme RSS-210 d'Industry Canada. Son fonctionnement est soumis aux deux conditions suivantes : ( 1) cet appareil ne doit pas provoquer d'interférences et (2) il doit accepter toute interférence reçue, y compris celles risquant d'altérer son fonctionnement. Cet appareil a é[...]

Notice to users in the European Union Products bearing the CE mark are in conformity with the protection requirements of EC Council directives 2004/108/EC, 2006/95/EC, and 1999/5/EC on the approximation and harmonization of the laws of the Member States relating to electromagnetic compatibility, safety of electrical equipment designed for use withi[...]

Suomi Lexmark International, Inc. vakuuttaa täten, että tämä tuote on direktiivin 1999/5/EY oleellisten vaatimusten ja muiden sitä koskevien direktiivin ehtojen mukainen. Français Par la présente, Lexmark International, Inc. déclare que l'appareil ce produit est conforme aux exigences fondamentales et autres dispositions pertinentes de[...]

Limited warranty Lexmark warrants that this product: —Is manufactured from new parts, or new and serviceable used parts, which perform like new parts —Is, during normal use, free from defects in material and workmanship If this product does not function as warranted during the warranty period, contact a Remarketer or Lexmark for repair or repla[...]

—Maintenance by anyone other than Lexmark or a Lexmark authorized servicer —Operation of a product beyond the limit of its duty cycle —Use of printing media outside of Lexmark specifications —Refurbishment, repair, refilling or remanufacture by a third party of products, supplies or parts —Products, supplies, parts, materials (such as ton[...]

DEVICE LICENSE AGREEMENT The patented printer is licensed for, and designed to work with only genuine Lexmark toner cartridges and developer components for the life of the patented printer. Under this patent license, you agree to: (1) use only genuine Lexmark toner cartridges and developer components with this printer except as otherwise provided b[...]

3 LIMITATION OF REMEDY . TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, ANY AND ALL LIABILITY OF LEXMARK UNDER THIS SOFTWARE LICENSE AGREEMENT IS EXPRESSLY LIMITED TO THE GREATER OF THE PRICE PAID FOR THE SOFTWARE PROGRAM AND FIVE U.S. DOLLARS (OR THE EQUIVALENT IN LOCAL CURRENCY). YOUR SOLE REMEDY AGAINST LEXMARK IN ANY DISPUTE UNDER THIS SOFT[...]

6 TRANSFER . You may transfer the Software Program to another end-user. Any transfer must include all software components, media, printed materials, and this Software License Agreement and you may not retain copies of the Software Program or components thereof. The transfer may not be an indirect transfer, such as a consignment. Prior to the transf[...]

17 AGREEMENT TO CONTRACT ELECTRONICALLY . You and Lexmark agree to form this Software License Agreement electronically. This means that when you click the “Agree” or “I accept” button on this page or use this product, you acknowledge your agreement to these Software License Agreement terms and conditions and that you are doing so with the i[...]

Index Numerics 1565 Emul Error Load Emul Option 156 2,000-sheet tray installing 35 200–250.yy Paper jam 156 31 Missing or defective <color> cartridge 150 32 Replace unsupported <color> cartridge 150 34 Incorrect paper size, check <src> 150 34 Incorrect paper type, check <src> 150 34 Short paper 150 35 Insufficient memory t[...]

Disabling Menus 144 Disk Corrupted. Reformat? 144 Disk recovery x/y XX% 144 Disk Wiping menu 119 display 15 display troubleshooting display is blank 176 display shows only diamonds 176 display, printer control panel adjusting brightness 53 documents, printing from Macintosh 69 from Windows 69 E Eco-Mode setting 51 Embedded Web Server 173 administra[...]

multipurpose tray 58 paper tray 55 transparencies 58 lock, security 15 M Macintosh wireless network installation 41 max speed and max yield printing 79 memory card installing 19 troubleshooting 181 menu settings page printing 37 menus Active NIC 103 AppleTalk 108 Confidential Print 118 Configure MP 96 Custom Types 101 Default Source 93 Disk Wiping [...]

Power Saver 147 adjusting 52 print job canceling from Macintosh 77 canceling from Windows 77 print quality cleaning the printhead lenses 157 replacing photoconductors 162 replacing the waste toner box 169 print quality test pages printing 77 print quality troubleshooting blank pages 183 characters have jagged edges 183 clipped images 184 color misr[...]

Copies 144 Defragmenting Flash 144 Delete 144 Delete all 144 Delete all confidential jobs 144 Deleting 144 Disabling DLEs 144 Disabling Menus 144 Disk Corrupted. Reformat? 144 Disk recovery x/y XX% 144 Enabling Menus 144 Encrypting disk x/y XX% 144 Enter PIN 145 Enter PIN to lock 145 Flushing buffer 145 Formatting Disk x/y XX% 145 Formatting Flash [...]

Some held jobs will not be restored 149 Standard Bin Full 149 Standard Network menu 103 Standard USB <x> menu 110 Standard USB menu 110 status of supplies, checking 159, 160 storing paper 65 supplies 159 Submitting Selection 149 Substitute Size menu 96 supplies conserving 50 status 159 status of 160 storing 159 using recycled paper 50 Supplie[...]

X XPS menu 133 Index 217[...]