Lexmark 762 manual

www.lexmark.com User’ s Guide J une 2004 Lexmark and Lexmark w ith diamond design ar e trademarks of Lexmark In ternational, Inc., registered in the United States and/or other countr ies. © 2004 Lexmark Inter national, Inc. 740 West New Circle Road Lexington, Kent ucky 40550 C760, C762[...]

2 T able of contents Chapter 1: Notices .............. .............. ......... .............. .............. ............ 5 Edition noti ce .............. ............. ....... ...... ....... ...... ...... ....... ............. ...... ....... ...... ...... 5 Trademarks ... ............. .................... ............. ................... ......[...]

3 Finishin g Menu ..... .................... ............. ................... ............. ............. ................ 46 Help Menu ................... ............. ................... ............. ................... ............. .......... 4 9 Job Menu ....... ................... ............. ................... ............. ...........[...]

4 Changing m enu setti ngs ... ............. ................... ............. .................... ............. . 117 Disabling P ower Sa ver ............. ............. ................... ............. ................... ........ 11 8 Disabling t he operat or panel menus ........... ............. ................... ............. ........ 11 9[...]

5 1 Notices Edition not i ce Edit ion : June 2004 The f ollowing paragraph does not appl y to an y country where such pro visions are inconsistent with l ocal la w: LEXMARK INTERN A TIONAL, INC ., PRO VIDES THIS PUB LICA TION “AS IS” WITHOUT W AR RANT Y OF AN Y KIND , EITHE R EXPR ES S OR I MPL IED , INCLU DI NG, BU T NO T L IM IT ED T O , THE [...]

6 PCL ® is a reg istered trade mark o f the Hewlett-Pac kard Co mpany . P CL is Hewlett-P ackard Company’ s designat ion of a set of pr inter c omman ds (langua ge) and fu nction s incl uded in it s pr inter pr oduct s. This pri nter is inte nded to be co mpatible wit h the PCL l anguage. Thi s means t he pr inter recogni zes PCL commands used i[...]

7 Other tradem ark s are the pr oper t y of thei r respec tive o wner s. Licensing no tice The pr inter r esident soft ware contain s: • Software dev eloped a nd copyrighted by Le xmar k • Lexmark modi fied so ftware lice nsed unde r the provi sions of the GNU Gene ral Public Lice nse v ersi on 2 and the GNU Le sser Gen eral Public Lice nse ver[...]

8 CAUTION: Do not u se the fax f eature d urin g a lightn ing stor m. D o not set u p this pr oduct or make any electr ical or c abling connec tions, such as the power cord or telepho ne, durin g a lightnin g stor m. • The power cord mus t be conn ected to an electr ical ou tlet tha t is near the prod uct and ea sily acce ssible. • Ref er servi[...]

9 The manufacturer is not respon sible for any radio or television i nterference cause d by using oth er than recomm ended cables o r by unauthor ized chang es or modif ications to this e quipment. Unauthor ized changes or modif ications c ould void the user 's author ity to operate thi s equip ment. Note: T o assur e compli ance with FCC regu[...]

10 The United Kingdom T eleco mm unications Act 1984 This apparatus is approved under the approval number NS/G /1234/J/ 100003 for the indirec t connec tions to the public tel ecommunica tions sys tems in the Unit ed Kingdo m. Without a networ k cable or high-capacity output finisher installed Federal Comm unications Commission (FCC) compliance inf[...]

11 A vis de conf ormité aux normes de l’indust rie du Canada Cet appar eil numér ique de la cl asse B respec te toutes l es exigences d u Règle ment sur le matér iel brouilleu r du Canad a. Europ ean Communit y (EC) dir ectives conf ormity This produ ct is in con f orm ity with the prote ction req uirement s of EC Counc il direc tives 89/336/[...]

12 Noise emiss ion levels The following measu rements were made i n accordan ce wit h ISO 7779 an d repo r ted in conforman ce with ISO 9296 . ENERGY ST AR The EP A ENER GY ST AR O ffice eq uipme nt program is a par tner ship effor t w ith office equip ment manufacturers to promo te the i ntroduct ion of ener g y-efficient produc ts and to reduce a[...]

13 2 More about installing driver s Installing drivers f or local printin g The pr inter dr iver is so ftware that lets your computer communic ate with your pr inter . The proc edure to instal l dr ivers depends on the o perating s ystem you ar e using. Use the following table to find dr iver install ation ins tructi ons for your par ticu lar opera[...]

14 5 Inser t the dr ivers CD . If the CD launch es aut omatical ly , click Exit to retu rn to the Add Pri nter Wizar d. 6 Specify the loca tion of the cu stom pr int er dri v er o n the dr ivers CD . The path should b e simila r to the following: X:Driv ersP rintWin_ 9xMe<la nguage> Where X =the lette r of your CD-ROM dr ive . For e xampl[...]

15 5 In the USB Printer Selecti on secti on, clic k Change . If your pri nter does not appear in the US B Pr inter Sel ection li st , make sure t he USB ca ble is proper ly conn ected and the pr inter is tur ned on. 6 Select t he name of your pri nter , and then click OK . Y our pr inter appea rs in th e origi nal Pr inter (USB) window . 7 In the P[...]

16 c Look unde r the Standard Ser ial (or S eria l Option X if you inst alled a ser ial int erface card) heading to find the s eri al paramete rs. Install ing a prin ter driver Y ou must instal l a pr inter d river on the com puter that is conn ected to the pr inter . 1 Inser t the dr ivers CD into your CD-ROM drive. It should lau nch autom aticall[...]

17 Installing drivers f or network printing Printing a netw ork setup page If the pr inter is attach ed to a networ k, pr int a network setup pa ge to verify th e networ k connec tion. This page als o provides im por ta nt informa tion th at helps you c onfigure for network pr inting. Note: If an optio nal Mar kNet pr int ser ver is install ed, you[...]

18 Suppor ted networ k pr inter po r ts • Lexmark networ k por t F or basic p rinte r functio nality , you can i nstall a s ystem pr inter dr iver and use a system n etwork pr inte r por t, such as an LPR or a Sta ndard TCP/I P por t. The s ystem pr inte r driver and po r t l et you maintain a consis tent user i nterface f or use w ith all th e p[...]

19 Macintosh Note: A P ostScr ipt Pr inter Descr iption (PPD) fil e provides de tailed in f or mati on about th e capab ilities of a pri nter to your Macintosh c ompute r . T o pr int to a network pri nter , each Maci ntosh us er must ins tall a c ustom P ostScr ipt Printer Descr iptio n (PPD) fil e and either create a des ktop pr inter o n the com[...]

20 b Choose Printing Change Setup . – If the PPD file dis pla y ed in the P o stScr ipt Pr inter D escr iption ( PPD) file por t ion of the m enu is correct for your pri nter , pr inter se tup is comp lete. – If the PPD file dis pla y ed in the P o stScr ipt Pr inter D escr iption ( PPD) file por t ion of the m enu is not co rrect for y our pr [...]

21 3 Printing Unde rs tandi ng the pr inte r operat or panel The operato r panel ha s five b uttons, a di splay , a nd a light tha t flashes when the pr inte r is proce ssing a job indicate d by the Busy message. Operator panel bu ttons Button Function Go Press Go to: • Return to the Rea dy state if the printer i s offline (the Ready message doe [...]

22 See the menu m ap for a brief ov er view of the p rin ter menus available from the o perator panel. Sending a job to print T o pr int a jo b from a t ypical Windows appl ication : 1 Open the file you want to pr int. 2 F rom the Fi le menu, se lect Print . 3 V er ify t hat the cor rect pr inter is sele cted in th e dialog b ox. 4 Modify th e pri [...]

23 Canceling a prin t job From the printer operator panel If the job you want to cancel i s pr inting, a nd Busy appear s on the di splay: 1 Press Menu unti l you see J ob Menu , and th en press Select . 2 Press Menu unti l you see C ancel Job , and then p ress Select . From the Windows taskbar When you sen d a job to p rint , a small pri nter icon[...]

24 Loading th e trays Helpf ul hint s: • Nev e r mix medi a types wi thin a tray . • Flex the prin t media back and for th to lo osen th e sheets, and th en f an them . Do not fold or creas e the pr int medi a. Straighte n the ed ges of the stack on a level surface . W ARNING : Ne ver remov e paper tra ys while a print job is pr inting. It coul[...]

25 4 Flex the sheets b ack and f or th to lo osen them , and then fan the m. Do not fold or creas e the pape r . Straighten the edge s of the s tack on a lev el surface. 5 Place th e paper in th e tra y as shown, pri nt side down. Do not load bent or wr inkle d paper . Note: Do not exceed the m aximum stack height. Overfilling th e tra y may cause [...]

26 8 If you are loa ding a dif f erent ty pe of m edia than was pre viously load ed in the tray , chang e the P aper T ype setting f or that tra y on the op erator pane l. See Paper T ype on page 62 f or mor e informa tion. Loading the 2000- sheet tray F ollow these instr uctions to load a 2000-s heet tray . Do no t load any pr int me dia oth er th[...]

27 4 Slide th e bottom suppor t toward the front o f the tray until it t ouches the fr ont guide. 5 Flex the sheets b ack and f or th to lo osen them , and then fan the m. Do not fold or creas e the pape r . Straighten the edge s of the s tack on a lev el surface. 6 Place th e paper a gainst the back left cor ner of t he tray , pr int sid e down. D[...]

28 Loading th e m ultipurpose feeder Y ou can use th e multip ur pose feeder one of two wa ys: • Pa p er tr ay —As a pa per tra y , you can load pa per or sp ecialty medi a in the feeder with the i ntentio n of leaving the media in the f eeder . • Manual bypass feeder —As a manua l bypass feeder , you send a pr int job to the f eeder wh ile[...]

29 4 Arrange t he stack of p aper or specia lty medi a correc tly for the size, type, and pr int m ethod you are using. 5 Place th e paper o r special ty media, pri nt side up, along the le ft side of the multipur p ose feeder , and then push it in as far as it w ill easily go . Do not force the medi a. Note: Do not exceed the m aximum sta ck heigh[...]

30 Print ing on specia lty me dia (tr ansp arenci es, la bels, other ) F ollow these instr uctions when y ou want to prin t on me dia su ch as transp arencie s, card sto ck, glossy paper , label s, or env elopes. 1 Load the me dia as s pecifie d for the tra y you are using . F or help , see any of the following: – Loading the tra ys – Loading t[...]

31 b Select t he pape r size from th e Pa pe r pop-up menu. c Click OK . d Select File Pr int . e Select t he General panel, and then s elect the paper source from the pop-up me nus as appropr iate. f Select t he Imaging pa nel, and th en select th e paper ty pe from t he Paper T ype pop-up m enu. g Send your pr int job as usual . Mac OS X a In you[...]

32 Link ing o utput bins If you attach an option al finis her or mai lbo x to your printe r , you can link out put bin s, or otherwis e speci fy how the pr inter se nds jobs to the bin s, by changing th e Configur e Bins sett ings in the Paper Menu. T o chan ge the C onfigure Bins se tting: 1 Press Menu unti l you see P aper Men u , and then press [...]

33 F rom either the Conf idential Job or t he Held Jobs me nu items, you hav e five choice s: • Print Al l Jobs • Pri nt A Job • Delete All Jobs • Delete A Job • Pri nt Copies Accessing held jobs from the operator panel 1 T o acc ess held j obs from the operator pa nel: – If the pr inter is Busy , pr ess Me nu and the Jo b Menu appear s[...]

34 When a symb ol appe ars next to a hel d job , you can: • Pri nt the job. Be aw are , howe v e r , that only par t of the job m ay print. • Delete the job . Y ou may want to free u p additio nal pr inter memo r y by scrolling through th e list of held jobs and dele ting o thers you hav e se nt to the prin ter . If formatti ng errors ar e a re[...]

35 Confidential jobs When you sen d a job to th e pr inter , you can enter a personal identifi cation numbe r (PIN) fr om the dr iver . The PI N must be f our digits, usin g the numbers 1–6. The job is then h eld in p rin ter me mor y un til you ente r the same f our -digit PIN fr om the pr inter operator pan el and choose t o pri nt or del ete t[...]

36 Tips for successful printing Storing paper Use the following guid elines t o av oid pap er f eedi ng problems and unev en pr int qua lity . • Store pa per in an environment wher e the temp erature is approximately 2 1°C (70°F) and the relative humi dity is 40% . • Store c ar tons of paper o n a pal let or shel f rather tha n directly on th[...]

37 Av oiding jams Y ou c an av oid m ost paper jams by corr ectly load ing pa per and s pecialt y media i n the p rint er . See th e f ollowing f or load ing in str uction s: • Loading 500-sheet tr ays • Loading the 2000- sheet tray • Loading the m ultipurpose feeder The following hints c an help you avoid paper jams : • Use only recommend [...]

38 4 P aper and specialty media specifications The following table lis ts sup por ted p aper and specia lty medi a sizes and types f or th e standar d and op tional tra ys, as well as for the multipur pos e feeder . We reco mmend that you tr y a limi ted sampl e of any paper or special ty media you are consi deri ng using with the printer before pu[...]

39 The pr inter suppor ts the f ollowing stand ard pr int med ia sizes. The Uni v ersal settin g lets you select c ustom sizes up to the maximum s pecified . Print media Sour ce A4 (210 x 29 7 m m) A5 (148 x 21 0 m m) JIS B5 (182 x 25 7 m m) Sta temen t (5.5 x 8.5 in.) Letter (8.5 x 11 i n.) Folio (8.5 x 13 i n.) Legal (8.5 x 14 i n.) Executiv e (7[...]

40 Selecting print m edia Pa p e r The laser printi ng proc ess heats p aper to hi gh temp eratures 160° C (320°F) . Use only pa per able to withstand these te mperatures without discolo ring, bleedi ng, or releasing hazardo us emis sions. Check with the manufacturer or vendor to deter mine wh ether the paper you have chosen is accep table f or l[...]

41 T ranspar encies Check with the manufacturer or vendor to dete r mine whether your transparencies are compat ible with laser pri nters that he at transpar encies to 1 50°C (302 °F). Use on ly transp arencie s that ar e able to withst and these tempe ratures without melting , discol orin g, offsetting , or releasing ha zardous emissions. For de[...]

42 5 Using printer men us Select a menu or menu i tem for more deta ils. Paper Me nu P aper Source P aper Size P aper T ype Custom T ypes Output B in Configure Bins Over flo w Bin Assign T ype/Bin Substi tute S ize Configure MP P aper T exture P aper Weight P aper Loading Universal Se tup Suppli es Menu <color> T oner Oiler Wa s t e B o t t l[...]

43 Color Menu Use th e Color Me nu to ad just print qua lity a nd custo mize co lor printing. Note: V alues marked by an ast eris k (*) are th e factor y default settings. Menu Item Purpose Va l u e s Color Adjust T o manual ly recalibr ate the c olor conversion tables, ad jus ting for var i ati o ns in output that can o ccur as a result of changin[...]

44 Color Sampl es T o assi st us ers in select ing co lors to b e pr inte d. Use r s can pr in t co lo r samp les pages f or ea ch of the RGB and CMYK color co nv ersio n tab les used in the printer . The co lor s ampl es pag es cons ist of a series of colo red bo x es along w ith the RGB or CMYK com bination that create s the color obs erved f or [...]

45 Manual Col or T o let u ser s cust omize t he RGB or C M Y K color co nv ersio ns app lied to eac h object on the printed pa ge. C olor con ve rsion of th e data spe cified us ing RGB c ombinatio ns can be c ustomiz ed bas ed on ob ject type (te xt, gr aphics , or image). RGB Image • sRGB Di spla y *: Applies a col o r conversi on table to pro[...]

46 Finishing Menu Use the Fin ishing M enu to define how the pr inter del ivers the prin ted outp ut. Note: V alues marked by an ast eris k (*) are th e factor y default settings. T oner Darkness T o lighte n or darke n printed outp ut, or conserve toner . Note: Setting T oner Darkness to value s of 1, 2, or 3 is only e ff ectiv e when using th e P[...]

47 Duplex Bind T o define the wa y duple x ed pages woul d be bound , and ho w the print ing on the ba ck o f the sheet (e ven- numbe red pages ) is oriented i n relation t o the printing on the fron t (odd -num b ere d p age s). Long Edge* Assumes binding alo ng the long e nd of the page ( left edg e f or por tra it orientatio n and top edge f or [...]

48 Multipag e Vie w T o determine the orient ation of a multi page shee t. Au to * Lets the p rinter choose between portrait and landsca pe orienta tion. Long Edge Sets the long e dge of th e paper as the top of the page (landsc ap e). Short Edge Sets the short edge of the paper as the top of the page (portrait). Offset P ages T o offset the outpu [...]

49 Help Menu Use the Hel p Menu to pr int any of the following quick reference gui des. Press Select to pr i n t th e sel e cted guide. Job Menu The Job Menu is only av ailable when th e pr inter is busy p rocessin g or pr intin g a job , when a pr inter message is displayed, or when the pr inter is in Hex T race mode. Pres s Menu t o open the J ob[...]

50 Confident ial Job T o print confidentia l jobs store d in printer m emory . Note: When the c onfidenti al job prints , it is automatica lly dele ted from printe r memory . 1 Enter the P ersonal Identifi cation Number (PIN) a ssociated with y our confiden tial job . Enter PIN Use the op erato r panel b uttons to enter the PI N associa ted with y [...]

51 Network Menu Use the Net work Me nu to change prin ter setti ngs affecting job s sent to the pr inter th rough a n etwor k por t (either S tandard Ne twork or Ne twor k Opt <x>). Note: V alues marked by an ast eris k (*) are th e factor y default settings. Reset Active Bin T o define the activ e bin as the start bin (the first bin to rec e[...]

52 NPA Mode T o specify whether the printer perf orms the s pecial pr ocessing requ ired for bidir e cti onal comm unicatio n, f ollo wing the con ven tions def ined in th e Network Printing Allia nce (NP A) Protocol. Note: Changing th is men u item automati cally res ets the print er . Off Printer does no t perf orm NP A process ing. Au to * Print[...]

53 P arallel Men u Use the Parallel Menu to c hange pr inter setting s affecting jobs sen t to the p rint er throu gh a parall el por t (either Std P arallel or P ar all el Opt <x>) . Note: V alues marked by an ast eris k (*) are th e factor y default settings. Menu Item Purpose Va l u e s Advanced Stat us T o enable bidirec tiona l comm unic[...]

54 P aralle l Buffer T o config ure the si ze of the para llel input b uff er . Note: Changing th is men u item automati cally res ets the print er . Disab led Disab les job buff ering. An y jobs already b uffer ed on the d isk are printed be fore normal proces sing of incomin g jobs re sumes . Au to * Printer automat ically cal culates the P aral [...]

55 PCL Em ul Menu Use the P CL Emul Menu to c hange pr inter s ettings t hat only a ff e c t jo bs using the PCL emulation p rint er langu age. Note: V alues marked by an ast eris k (*) are th e factor y default settings. Menu Item Purpose Va l u e s A4 Width T o select th e width of th e logica l page fo r A4 siz e paper . 19 8 mm* Ma kes the logi[...]

56 Orientatio n T o determine ho w te xt and g raph ics are oriented o n the page . Po r t r a i t * Prints te xt and g raphi cs para llel to th e short edge of the paper . Landsc ape Prints te xt and g raphi cs parall el to the long edge of the paper . Pitc h T o sp ecify the fo nt pitch f or scalabl e mono spaced f onts. 0.08...100 (in increm ent[...]

57 Pa p e r M e n u Use the Paper Menu to define the paper l oaded in each p aper tray and the default pape r sour ce and ou tput bin. Note: V alues marked by an ast eris k (*) are th e factor y default settings. Menu Item Purpose Va l u e s Assign T ype/ Bin T o send print jo bs to a sp ecific o utput bin base d on the re quested p aper type. Note[...]

58 Configure MP T o determine when th e printer selects paper loa ded in the multip urpose f eeder . Cassette * Printer treats the m ultipu r pose f eeder lik e any other paper tr a y . If a print job requests a paper si ze or type that is only loa ded in the multipurpose f eeder , the printer pul ls paper from the multip urpose fe eder f or the jo[...]

59 Pa p e r Loading T o properly hand le preprinted p aper load ed in a tr a y , whether the job is a duple xed job or a s ingle- side d job . 1 Sele ct a pa per t ype. Note: If a user-de fined nam e is available, it is disp layed instea d of Custom <x> Loading. Th e name is truncated to 1 4 chara cters . Card Stock Load Glossy Lo ading Color[...]

60 Pa p e r S i z e T o identify the def ault paper s ize f or eac h paper sou rce. F or tr a ys with au tomatic siz e sens ing, only the v alue de tected b y the hardware is displ ay ed. 1 Select a p aper source . Tr a y < x > S i z e Manu al Pap Si ze MP Feeder Size Manu al En v Size 2 Sele ct a value. (* Denotes country/region-spe cific fa[...]

61 Pa p e r Te x t u r e T o identi fy the te xtur e of the pa per loaded in a spe cific so urce and t o ensure t hat char acters print clea r ly . Use P aper T e xture in conne ction with the P aper T ype and P aper Wei ght men u items . Y ou ma y need t o change tho se men u items to optimiz e print qu ality f or y our sp ecific p aper . 1 Sele c[...]

62 P aper T ype T o identi fy the typ e of paper installe d in each paper sou rce. Use this menu it em to: • Optimiz e print qu ality f or the specifi ed paper . • Selec t paper sou rces throu gh y our softw are ap plicatio n by selectin g type an d size . • A utomati cally link paper sou rces. Any s ources conta ining the same ty pe and si z[...]

63 P aper W eight T o identify the relativ e weight of t he paper l oaded in a specifi c source and ensu re that the toner adheres p roperly to the printed pa ge. 1 Sele ct a pa per t ype. Note: If a user-de fined nam e is available, it is disp layed instea d of Custom <x> W eight. The name is truncated to 1 4 chara cters . Plain W eight Card[...]

64 Po s t S c r i p t M e n u Use the P ostS cript Menu to chan ge pr inter se ttings tha t only aff ect jobs using t he P ostScr ipt emulati on pri nter languag e. Note: V alues marked by an ast eris k (*) are th e factor y default settings. Menu Item Purpose Va l u e s Font Priority T o establi sh the f ont s earch orde r . Note: Fo nt Priority i[...]

65 Serial Menu Use the Ser ial Menu to ch ange pr inter setti ngs affecting jobs s ent to the pr inter thro ugh a ser ial por t (either Stan dar d Serial or Seria l Opt <x>). Note: V alues marked with a n aster isk (* ) are the factor y de f ault se ttings. Menu Item Purpose Va l u e s Baud T o specify the rate at whic h data can be receiv ed[...]

66 NPA Mode T o specify whether the printer perf orms the s pecial pr ocessing requ ired for bidir e cti onal comm unicatio n, f ollo wing the con ven tions def ined in th e Network Printing Allia nce (NP A) Protocol. Note: Changing th is men u item automati cally res ets the print er . On Printer perf orms NP A processing. If data is not in NP A f[...]

67 Setup Menu Use the S etup Menu to c onfigure a variety of pr inter features. Note: V alues marked by an ast eris k (*) are th e factor y default settings. Serial Bu ffer T o config ure the s iz e of the serial in put buf fe r . Note: Changing th e Serial Buff er menu i tem a utomatica lly rese ts the printer . Disab led Disab les job buff ering.[...]

68 Disp la y Language T o determine the languag e of the te xt on the op erato r panel di spla y . English Note: All v alues m ay not be a v ailab le . Français Deu tsch Italiano Español Dansk Norsk Nederlands Svenska P ortuguês Suomi Japanese Russian Po l s k i Hungarian Tu r k i s h Czech Download Ta r g e t T o sp ecify the storage location f[...]

69 Job Accounting T o store statist ic al inf or mation abo ut you r most recent print jo bs on the hard disk. T he stat istics in clude w hether th e job printed wi th or without errors, the print time , the job size (in b ytes), the requested paper si ze and paper typ e, the total numb er of printed pages , and the num ber of co pies requ ested. [...]

70 Print Are a T o modify th e logica l and p hy sical printab le area. Normal* Note: The Whole P age setti ng only aff ects pages printed using PCL 5 interpreter . This setting has no eff ect on pages printed usin g the PCL XL or P ostScript interpreters. If y ou try to print any data in the no n-pr intab le area defined b y Normal Print Area , th[...]

71 Staple Al arm T o specify ho w the printer responds when it is out of staples. Off Load Staples is di spla ye d until someone loads s taples . If an Aut o Contin ue v alue is selecte d from the Setup Men u, the printer res umes printing after the sp eci fie d time out val u e. Single* Printer s tops printing , displa ys Load Staples , and soun d[...]

72 Supplies Menu The Sup plies Me nu provides infor mation ab out pr inter s upplies that requi re attent ion. It i s only a vailable when a sup ply is low or needs repl aceme nt. USB Menu Use the US B Menu to change pr inte r setting s affecting a Universal Ser ial Bus (USB) por t (US B Option <x> ). Note: V alues marked by an ast eris k (*)[...]

73 NPA Mode T o specify whether the printer perf orms the s pecial pr ocessing requ ired for bidir e cti onal comm unicatio n, f ollo wing the con ven tions def ined in th e Network Printing Allia nce (NP A) Protocol. Note: Changing th is men u item automati cally res ets the print er . On Printer perf orms NP A processing. If data is not in NP A f[...]

74 Utilities Menu Use the Uti lities M enu to pr int a variety of list ings relating to av ailable pr inter res ources, pr inte r setting s, and pr int jobs. O ther menu i tems let you set u p pr inter hardware and troubleshoot prin ter problems. Menu Item Purpose Va l u e s Color Alignment T o print a color alignm ent test p age, which can be used[...]

75 Job Acct Stat T o print a listin g of all j ob stat istics stored on the ha rd disk, or to clear all stati stics on the disk. Print Prints all sta tistics a vailab le f or the most rec ent print jo bs. Clear Deletes all acc umula ted job st atistics from the h ard disk. Print Demo T o print pages desc ribing the pri nter and de monstr ating its [...]

76 6 Under standing printer messag es The pr inter operator pane l displ a ys mes sages d escri bing the c urrent state of the pr inter a nd indic ates possible pr inter p roblems you must resolve. This topic provides a list of all pr inter mes sages, e xplai ns what they mean, and t ells you how to clear the m essages. Messag e What this messa ge [...]

77 Canceling F ax The printer is processing a request to cancel a f ax job . W ait f or the message to c lear . Canceling Job The printe r is process ing a requ est to cancel the cu rrent print job . W ait f or the message to c lear . See also: Canceling a p rint job Change <x> The printer is requestin g that a diff erent typ e of paper be lo[...]

78 Disk Corrupte d. Refor mat? The printer has attempted a disk recov er y process and canno t repai r the disk . •P r e s s Go to ref or mat th e disk and delet e all files currently stored on th e disk. •P r e s s Stop to clea r the message wit hout ref ormatting the di sk. The p r inter m ay displa y Disk Recovery and attem pt to recov er th[...]

79 Held Jobs May Be Lost The printe r memory is too f ull to contin ue proces sing print jo bs. •P r e s s Go to c lear the mes sage and contin ue printing. Th e printer fre es memory by deleting the oldes t held jo b and conti nues d eleting h eld jo bs until there is e nough printer m emory to proc ess th e job. •P r e s s Stop to clea r the [...]

80 Load Manual <type> < size> A re quest f or a manual feed job ha s been sen t to the printer . The printer i s ready f or inser tion of a single sheet into the ma nual feed sl ot. • Load a sh eet of the paper spe cified in the seco nd lin e of the di spla y in th e manua l f eed tr ay or mul tipurpose f eeder . •P r e s s Select o[...]

81 No Jobs Found. Retry? The f our-digi t perso nal ident ification numbe r (PIN) yo u entered i s not associ ated with any confident ial print job . •P r e s s Go to e nter anothe r PIN. •P r e s s Stop to clea r the PIN entry prom pt. See also: Holding a job i n the printer Not Ready The printer is no t ready to receiv e or process data . Som[...]

82 Prog System Code The printer is prog rammi ng ne w system code . W ait f or the message to c lear and t he printer to reset. W arning: Do no t turn the printer off while this mes sage is di spla y ed. Program Flash The printer is storing re source s, su ch as f onts or macros , in flas h memory . W ait f or the message to c lear . W arning: Do n[...]

83 Remove Car tridge and ITU P ac k a ging The pac king material has not been remov ed from the cartridges and the image tr ansf er unit belt. Remo ve al l pac king m aterial from in side the printer . See also: “Step 5: Ins talling Su pplies” i n the Setup Gui de Remove P aper < specified bin > The specifie d output bin, or bi ns, i s fu[...]

84 Staples Low The stapl er has on ly a f ew staple s remainin g. •P r e s s Go to conti nue pr in ting . • Install a ne w st aple cartridge to clear the mes sage. Std Bin Full The stand ard bin is full. Remov e the stac k of pap er in the b in to cle ar t he m ess age. Supplies At leas t one of th e printer supp lies requires atte ntio n. F or[...]

85 30 < color > T oner Car t Missing The s pecified toner cartr idge is either missin g or in correctly installe d. • Inser t the toner cartridge complet ely into the printer . The printer a utomatic ally clears th e message . • If the print er was j ust set up f or the first time, see “Step 5 : Installi ng Suppli es” in the Setup Gui[...]

86 37 Insufficient Collation Area The printer memo r y (or hard d isk, if installe d) does no t hav e th e free spac e necess ar y to coll ate the pri nt job . •P r e s s Go to p rint the po r tion of the job already s tored a nd begin collatin g the rest of the job . •P r e s s Menu to open th e Job Me nu and cancel the cur rent job . See also[...]

87 39 Complex P age The page ma y not pr int correctly because the print inf or mation o n the page is too compl e x. •P r e s s Go to c lear the mes sage and contin ue printin g the job . The job m ay not print corre ctly . •P r e s s Menu to open th e Job Me nu and cancel the cur rent job . • T o av oid this error in the future: – Reduce [...]

88 54 Network <x> Software Err or The printer canno t estab lish comm unicatio ns with an instal led netw ork por t. •P r e s s Go to c lear the mes sage and contin ue printing. The job ma y not pr int correctly . • Progr am ne w firmware f or th e network interf ace by w a y of the paralle l por t. •P r e s s Menu to open th e Job Me n[...]

89 58 T oo M an y Dis ks Installed T oo ma ny hard disks a re ins tal led on the printer . The printer only sup por ts one hard d isk at a time. T ur n off and unp lug the printer . Remo ve the ex cess ha rd disks fro m the printer . Plug in the printer and turn it on. See also: Remov ing memory and o ption car ds 58 T oo M an y Fl ash Options T oo[...]

90 82 W aste Bottle Nea rly Full The to ner w aste contain er is alm ost full. •P r e s s Go to clear th e message and contin ue printing. • Replac e the toner w aste c ontainer . See also: 82 Was te T oner Bott le Full 82 W aste T oner Bottle Full The to ner w aste contain er is full . Replace the to ner was te contai ner and press Go to cl ea[...]

91 7 Clearing paper jams Understanding jam mess ages Note: Always clear the enti re paper pa th when you receive any jam messa ge. P a per jam messa ges Messag e Check Areas... What to do... 200 Paper Jam (tra y 1 and left a ccess door besi de tra y 1) A, B , T1 F ollo w the inst ructions f or clearing Area A , Area B , and Are a T1 . If the jam me[...]

92 Access doors and trays The following illu stratio ns show area s wher e jam s can oc cur . Are a A Multip ur pose fe eder 200 Paper Jam 250 Paper Jam Area B Lef t access door (beside tr a y 1) 200 Paper Jam Area C P aper in put option s: 500-s hee t drawer or 2000-shee t dra wer 24<x> Paper Jam Areas 1 –6 Fini sher 28<x> Paper Jam [...]

93 Clearing the entire paper path When a paper j am occurs, the prin ter stop s opera ting and di splays 2<xx> Paper Jam and a messag e to clear c er tain pr inter a reas.[...]

94 After you have cleared the f oll owing areas, make su re all p rint er covers , doo rs, and trays are closed , and then press Go to resume pr inti ng. Note: The printe r also di spla ys <x> Pages Ja mmed . Be sure to remove all the j ammed pag es before pressing Go . Area A 1 If you are usin g the mult ipur pose f eeder , release t he lev [...]

95 Area C 1 If you ha v e one or more option al 500-sheet draw ers: a Open the 500- sheet drawer access door . Hold the d oor down wh ile remo vi ng j ams . Note: Make sure the e ntire pap er stack is load ed correc tly and pushe d all t he w a y do wn in t o the tray . b Close th e door . 2 If you hav e an op tional 20 00-sheet drawer : a Open the[...]

96 Area T1 1 If clear i ng Area B did not c lear the jam, then careful ly open tray 1. Remove any jams. Note: Make sure the p aper is pushed al l the way do wn in to the tray . 2 Close tray 1. Area E 1 Pull t he dup le x m echanis m compl etely ou t. Look in side and remove any paper cau ght in the rol lers. Also , look up inside, as s ome jams may[...]

97 Area J 1 Remove the duplex tra y . 2 Remove an y jams and then reinstal l the tra y . Area K 1 Open t he lo we r right ac cess do or . 2 Remove any jams, and then c lose the door . Area L 1 Open the upper r ight acc ess door . 2 Remove jams from the rollers and then close the door .[...]

98 Clearing mailbox or output expander jams (Area M) 1 Open the rear door of the 5-b in mailbox or oupu t e xpander. 2 Pull the jam st raight out, and then c lose the d oor . Clearing fuser jam s 1 Clear the paper pa th. If the jam error messag e persists, go to ste p 2. 2 Open both the upp er rig ht and the l ower righ t access d oors (Ar eas K an[...]

99 3 Pull down the latches. They slide tow ard th e center to r elease the fuser . 4 Pull the fuser ou t, and set i t on a clean , flat sur f ace. 5 Unsnap the housing and se t it asid e. 6 Lift up the fuser rol ler cover and remov e the j am. 7 Clos e the f user ro ller co ver . 8 Snap t he housin g back onto the fuser . 9 Inser t the fus er back [...]

100 Clearing image t ransfer unit jams 1 Open the front acce ss door and the lef t acce ss door. 2 While hol ding down the lev er behind the fr ont access doo r , in ser t a f olded piece of pap er as shown to clear the paper s ensors und er the im age transfer unit. Make sure t o clear the entire width o f the paper pa th. 3 Close the left acc ess[...]

101 4 T ur n the p rinte r off. Open the front cov er . 5 Remov e al l the pr int car tr idges. a Pull up slig htly on the car tri dge han dhold. b Pull the car trid ge straight out and us e the handl e to lift it off th e guides. c Place th e car tr idge s on a clean, fl at surface out of di rect li ght.[...]

102 6 Release t he latche s to op en the multip ur pose f eeder (area A) al l the way . 7 Remov e the image transfer unit. a Raise the le v er to unlock the ima ge transfer unit.[...]

103 b Pull down on the hand le. c Slide th e imag e transfer unit out and place it on a c lean, flat surface. W arning: Do not touc h the transfer belt. T ouching the bel t will dam age the im age transfer unit.[...]

104 8 Look ins ide the pr inte r . Remov e all tor n paper or other j ams. 9 Inser t the ima ge transf er unit back into the pr inter. a Align th e guide s with the inser tio n groov es a nd gently slide th e unit in .[...]

105 b Rotate the h andle u p , and gent ly push the unit in to pla ce. c Lower the lev er to lock the im age transfer unit i n place.[...]

106 10 Retur n the multipur pos e f eeder to its wor king positio n. Reinstal l all the prin t car tr idge s. 11 Clos e th e p rinte r door . 12 T ur n the p rinte r on. The p rinte r retur ns to a Ready state. Clearing finishe r jams (Areas 1–6) Refer to the Finish er Setup & Use r’ s Guide for instr uctions on clea rin g finishe r jams. I[...]

107 8 Maintenance Determinin g the status of supplies T o de ter mine the status of all of the cons umables insta lled in your pr inter , pr int the menu setting s page. See Printing a menu settings page f or detail ed inst ruct ions. One or two pages pr in t, dependin g on the number of m enu settings you hav e. Look for “Consu mable Status” o[...]

108 Ordering supplies and main tenance items In the U.S . or Cana da, ca ll 1-800 -Lexmark (1- 800-539-627 5) for inf or mati on about Lexmar k Authorized Supplie s Dealer s in your area . In othe r countr ies/regi ons, contact the place where you boug ht your pri nter . Y ou c an also visit o ur Lexmark on line s tore at www . lex mark.com to orde[...]

109 The following is a list of c ar tr idge s you can order : Recyc ling Lexmark products T o return y our Le xmark product s to Le xmark f or re cycling: 1 1. Visit ou r Web site: www .le xmar k.co m/rec yc le 2 2. Follo w the i nstr uctions on your screen. • Blac k pr in t cartridge • Cyan print car tr idge • Magen ta pr int car tr idge •[...]

110 Remo ving memory and op tion car ds T o rem ov e mem or y or opti on cards, us e the following illu stration to locat e the conne ctor for the ca rd you want to remov e. Access ing the printe r syst em board 1 T ur n the p rinte r off. 2 Unplug the pri nter power cord. 3 Disconn ect all cables from the back of th e printe r . 4 Locate the acces[...]

111 Remo ving memory car ds Complete th e follo wing steps to remov e pr inter mem or y or flas h memor y cards. W arning: Printe r memo r y and flash me mor y car ds are easi ly damage d by static ele ctric ity . T o uch somet hing metal on the prin ter before you touch a me mor y card. 1 Remov e the system board ac cess c ov er . See Acc ess ing [...]

112 3 Remov e the screw that se cures t he card to the system boar d connector slot. 4 Gently pul l the car d out of th e connec tor . 5 If you sav ed the meta l plate th at cov ers th e connec tor slot and you do not pla n to inser t ano ther card, at tach the pl ate: a Slide th e clip s ide of the plate in fi rst, maki ng sure the clip end covers[...]

113 Remo ving a har d disk W arning: Hard disk s are easi ly damag ed by static e lectri city . T o uch som ething meta l on the printe r bef ore y ou to uch a d isk. 1 Remov e the system board ac cess c ov er . See Acc ess ing the printer sys te m board . 2 Locate the hard di sk. 3 Gently pul l the th ree post s on the h ard dis k mountin g plate [...]

114 Remo ving a firmwa re car d W arning: Optional fi r mware cards are easily damaged by sta tic elec trici ty . T ouc h somethi ng metal on the pr inter before you touch an optio nal fir m ware card. 1 Remov e the system board ac cess c ov er . See Acc ess ing the printer sys te m board . 2 Grasp the fir mware ca rd gently and pull it st raight o[...]

115 Reinst alling the s ystem boar d acc ess co ver 1 Align th e slots a t the top of the acc ess cover with the sc rews near the top of the p rint er . 2 Slide th e cover up under th e top cover lip as f ar as it will go , and then tighte n the s crews at the top of the cover . 3 Inser t and tighten the four screws to the bo ttom of the c ov er . [...]

116 9 T r oubleshooting User Guide resources T roubleshooti ng informa tion can be found in this c hapter , and c an also b e found in the chap ters on Using printer menus , Und erstanding printe r messages , a nd C learing pa per jams . Onli ne T echni cal Support T echni cal s uppor t is available on our Lexmar k Web site at w ww .lexmark.com . C[...]

117 Once you hav e ch eck ed eac h of these poss ibiliti es, turn the pr inter off and back o n. This ofte n fixes the problem. Printing a menu settings pag e Pri nt the menu s ettings pa ge to review the pr inter setti ngs a nd to verify t hat pr inter op tions are install ed corr ectl y . Note: See Understanding the printer oper ator panel to ide[...]

118 2 Press Menu until you see the menu item you need, and th en pres s Select . An aster isk (*) appea rs bes ide the cu rrent de f ault se tting for that m enu item. A value can be : – An On or Off set ting. – A phrase o r word that descr ibes a setting. – A numer ical value th at you can increas e or dec rease. When you pres s Selec t , an[...]

119 Now y ou c an select th e Disabled value from t he P ow er Saver menu item. Note: Y ou can al so d isable P ower Saver by issuing a Pr inter Job Languag e (PJ L) com mand. F or mor e informati on, refer to the T echni ca l Ref ere nce a v aila bl e on o ur Le xmark W eb site at www .lexmark.com . Disabling the operator panel menus A networ k ad[...]

120 Printing multi-language PDFs Symptom Cause Solu tion Some mainte nance and tro ubleshooti ng documents do not print. The do cuments contain unav ailabl e fo nts. 1 Open the document y ou w ant to pri nt in Adobe Acr obat. 2 Clic k the p rinter icon. The Print dialo g bo x appea rs. 3 Chec k the Print as image box. 4 Clic k OK .[...]

121 Solving printin g prob lems Symptom Cause Solution The operator p anel disp lay is blank or displa ys onl y diamonds. The printe r self test f ailed. T urn the printer off , wa it about 1 0 seconds , and turn the printer back on. Performing Self Test appe ars on the displa y . When th e test is com pleted, th e Ready messag e is disp la yed . I[...]

122 Solving mailbox pr o blems Job prints fr om the wrong tray or o n the wrong paper or specialty med i a. The o pera tor pane l me nu settings do not mat ch the media lo aded i n the tra y . Mak e sure the Pap e r S i z e and Pape r T y pe specified on the oper ator panel and in the printer driv er are correct f or the jo b you are p r i nti ng. [...]

123 Solv ing opt ion pr ob lems Solving paper feed prob lems Symptom Cause Solu tion The option d oes not operate correctly after it is install ed, or it stops w orking . The o ption is no t inst al le d correctly . Remov e the optio n, and the n reinstall i t. Cab les connec ting the o ption to the printer are not atta ched correctly . Chec k the [...]

124 Solving print q uality prob lems Y ou c an solve many pr int q uality problems by replacing a supply or main tenance it em that has reac hed the end of its intend ed life . Check the op erator pane l for a message abo ut a pr inter c onsumable. See Determining the status of supplies for inform ation about other ways to identify c onsumables th [...]

125 White or colored line Either t he print ca r tridges are def ectiv e, the image tran sf er unit and tr ansf er roller are de fecti ve , or the fuser is def ectiv e. 1 Replac e the color p rint cartr idge cau sing the l ine. 2 If yo u still h av e the probl em, replac e the im age tran sfe r unit and transf er rol ler . 3 If yo u still h av e th[...]

126 Print irregul arities • P aper has abs orb ed mo ist ure due to hi gh humidi ty . • Y ou are u sing pape r that does not meet the printer specifi cations . • The imag e tra nsf er unit an d tran sf er roller are w orn or def ectiv e. • The fuser is worn or de fe ctive . • Load pape r from a fre sh pack age in the p aper tra y . • Av[...]

127 T oner rubs off the paper easil y when you handl e the sheets. • The T ype se tting is wro ng f or the type of paper or specialt y media y ou are using. • The T e xture setti ng is wr ong f or the type of paper or specialt y media y ou are using. • Th e Weight se tt ing is wron g for the type of paper or specialt y media y ou are using. ?[...]

128 Solving color qu ality problems This sec tion help s answer some bas ic col or-relate d questio ns and des cr ibes how som e of the features provided in th e Color M enu can be used to s olve typical c olor problems. Note: Y ou s hould al so read “Sol ving pr int qu ality proble ms” on page 124, wh ich provid es solu tions for commo n prin [...]

129 What is CMYK col or? Cyan, magenta, yellow , and black inks or ton ers can be pr inted in various a mounts to produce a large range of co lors ob ser ved in nature. For e x ampl e, cyan and yellow can be com bined to c reate green. Pri nting pr esses, inkjet pri nters, and co lor las er pri nters c reate co lors in th is ma nner . CMYK col or i[...]

130 My color t ransparencies seem dark when pr ojected. I s there an ythi ng I can do to impr ove the color ? This p roblem most com monly oc curs when projecti ng transpa rencies wi th refle ctive ov e rhead pr ojectors. T o ob tain the hi ghest pr ojected color qual ity , transm issive ov erhead projector s are recom mended . If a reflect ive pro[...]

131 Which Co lor Sam ples pages to u se for a par ticular color matching problem depen ds on the C olor Correctio n setting being use d (Auto , Off , or Manual), th e type of o bject bei ng pr inted (te xt, graphic s, or image s), and h ow the color of the obje ct is sp ecified in the software ap plication ( RGB or CMYK combina tions). T he followi[...]

132 Restoring factory d efault se ttings 1 Make sure the pr inte r is on and the Read y me ssage ap pears. 2 Press Menu until you see Util ities Menu , and then p ress Select . 3 Press Menu until you see Fact ory Defau lts , and then pres s Select . 4 When Restor e appears, press Select . The message Rest oring Fa ctory De faults appears, foll owed[...]

133 Aligning th e image transfer unit F or bes t pri nt quality , make sure you alig n the imag e transfer unit afte r replace ment or if colors pr int too light ly . T o alig n the i mage transfer unit : 1 Make sure the pr inte r is on and the Read y me ssage ap pears. 2 Press Menu until you see Util ities Menu , and then p ress Select . 3 Press M[...]

134 Using the Coverage Estimator The Cover age E stimator p rovides you with an estimate of the p ercent coverage of cyan, magenta, yell ow , and black toner on a p age. These esti mates are p rint ed on th e page. T o tu rn on the Coverage Estimato r utilit y: 1 Make sure the pr inte r is on and the Read y me ssage ap pears. 2 Press Menu until you[...]

135 Configuring prin ter aler ts Y ou c an confi gure the prin ter sev eral wa ys to le t you know when i t requir es attent ion. Using the Setup Menu Select ing A uto Continue ma y affect how the pri nter aler ts ex ecute. This setting d efines how lo ng the pri nter waits afte r displ a ying a messag e before it r esumes p rint ing. Using MarkVis[...]

136 Size sens ing The Size Sen sing menu i tem lets you di sable or enable auto si ze sensing on trays. Size Sensing also lets the pr inter de tect the di fference between si milar p aper sizes th at it other wise ca nnot. Size sens ing is on by def ault for all the trays. Howe v er , the trays cannot au tomatical ly sense transparenc ies. Disablin[...]

137 Inde x A A4 Width (PCL Emul Me nu) 55 access doo rs 92 adjus tin g color 43, 44, 45, 46 , 70 Advance d Status (Par allel Men u) 53 Alarm Cont rol (Setup M enu) 67 alar ms error mess ages 67 hole punc h 68 sett ing 67 stap ler 71 tone r 71 alignin g the ima ge transfe r unit 133 areas Area A 94 Area B 94 Area C 95 Area E 96 Area G 95 Area J 97 A[...]

138 removing 111 setting a s download target 68 Font Name (PCL Emul Menu) 55 Font Priority (PostScr ipt Me nu) 64 Font Sourc e (PCL Emul Menu) 55 fonts choosin g in PCL emulatio n 55 prin ting sample s 7 5 priority 6 4 symbol sets sup ported 56 Format D isk (Utiliti es Menu) 74 Format Fl ash (Utili ties Menu ) 74 Fuse r assemb ly ordering 1 08 G Go[...]

139 63 Unformatted Disk 89 64 Disk Not Sup ported 89 64 Unsupported Disk Form at 89 80 Fuser Mainte nan ce 89 81 Engine Code CRC Failure 89 82 Waste Bottl e Nearly Fu ll 90 82 Waste Toner Bot tle Ful l 90 82 Waste Tone r Bottle Mi ssing 90 83 ITU Mainten ance 90 84 Oiler N early Exha usted 90 84 Replace Oil er 90 85 ITU Mainten ance 90 86 ITU Maint[...]

140 verifyin g install ation wi th menu sett ing s pag e 117 orderi ng 108 fuse r asse mbly 108 image tra nsfer unit 108 print cartridg e 108 tra nsfer roll er 108 web oiler 108 orderi ng su ppl ies 108 Orien tati on (PC L Emul Menu) 56 Output Bin (Pape r Menu) 58 outp ut bi n s linking 32 Overf low Bi n (Pa per Me nu) 58 P Page Prote ct (Setup M e[...]

141 prin t time out configuri ng 70 Print Tim eout (Setup Menu) 70 prin ter resetting 51 taking of fline 21 with Men u button 21 with Stop b utton 22 Printer La nguage (Setup M enu) 70 printer m emory option , removing 111 print er menu setti ngs, changi ng 117 print er menus disablin g 119 enabling 11 9 locking operator pa nel 119 prin ter me ssag[...]

142 suppli es 108 ordering 1 08 stor ing 36 Supplies Menu 72 <color> To ner 72 Oile r 72 Wast e To ner Bott le 72 suppli es, st atus of <color> to ner 72 oiler 72 waste to ner bottle 72 Symbol Set (PCL Em ul Menu) 56 T taking prin ter offl ine 22 with Me nu button 21 with Stop bu tton 22 test printin g Hex Trace m ode 74 menus pa ge 75 [...]

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