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A good user manual
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Table of contents for the manual
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Page 1
www.lexmark.com Le xmark C920 User’ s Guide Mar ch 2005 Lexmark and Le xma rk with diamond design are trademarks of Lexmark International, Inc., registered in the Unit ed States and/or other countries. © 2005 Lexmark Inter national, Inc. All rights reser v ed. 740 W e st New Circle Road Lexington, Kentuc k y 40550[...]
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Page 2
2 Edition: M arc h 2 005 The follo win g paragraph does not apply to an y countr y where such pro visions are inconsistent with local law: LEXMARK INTERNA TIONAL, INC ., PRO VI DES THIS PUBLICA TION “AS IS” WIT HOUT W ARRANTY OF ANY KIND , EITHER EXPRESS OR IMPLIED , INCLUDING, BUT NO T LIMITED T O , THE IMPLIED W ARRANTIES OF MERC HANT ABILITY[...]
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Page 3
3 Contents Chapter 1: Learning about the prin ter ................. .................................... .... 6 Understandi ng the pri nt er operator panel ...... ............. .. ............. . ........... .. .. ............. .. ....... 8 Chapter 2: Installing drivers for local printing ....................................... .. 11 Windo ws .. ..[...]
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Page 4
4 Contents Le xmark Confid en ti al until anno un ced - Re vi si on: 03/21 /05 Chapter 5: Printing ............ .................................... .................................... .. 51 Sending a job to print ........ .. ............ ............. ............. ............. .. ............ ........... .. ............. 51 Printing from a USB [...]
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Page 5
5 Contents Le xmark Confid en ti al until anno un ced - Re vi si on: 03/21 /05 Understandi ng jam messages ...... ............. ............ ........... ............. ............. ............. ....... 97 200 Paper J a m <x> Pages Jammed (Check Areas A-F, T1-5, MPF) ........ .. .. ............ .. .. 97 250 Paper Jam Check MP Feeder .........[...]
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Page 6
Lear ning about the pr inter 6 1 Learning ab out the printer CAUTION: Do not set up this prod uct or mak e any electrical or ca bling conn ections , such as the p ower cord or telepho ne, during a lightning sto r m. Configured models The f ollo wing ill ustratio ns sho w a standard netw ork and fully configure d printer . If y ou attac h print medi[...]
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Page 7
Lear ning about the pr inter 7 Learning about the printer A numb er o f me n us are a vai la b l e to ma ke it ea sy f or y ou to c han ge printer setting s . T he dia g r am sho ws t he menu in de x on the oper ator pane l and the me nus and item s av ailab le under each m enu. F or more inf ormation abo ut menus and menu items , see the Menus and[...]
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Page 8
Understa nding the p rinter operator pane l 8 Learning about the printer Unde rsta nding the printer op erator p anel The oper ator panel o n your p r inter is a 4-line bac klit gr ay sca le displa y that can show both graphic s and tex t. The Bac k, Menu , and Stop b uttons are l ocated to the le ft of the disp lay , the nav igation b uttons are l[...]
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Page 9
Understa nding the p rinter operator pane l 9 Learning about the printer The use of the bu ttons and the lay out of the displa y panel ar e described in t he fol lowing tab le. Button Function Bac k Pres s the Back button to retur n to the l ast screen y ou vie wed. Note: Chang es ma de on a s c reen w ill no t be ap pli e d if you pr ess the Back [...]
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Page 10
Understa nding the p rinter operator pane l 10 Learning about the printer The nu meric pad cons ists of nu mbers, a pou nd '#' si gn, and a bac kspac e button. The 5 but ton has a ra ised bu mp fo r non-visual orienta tion. The nu mbers are used to enter numeric v alues f or items li ke quan tities or PINs. The bac kspace is us ed to dele[...]
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Page 11
Installi ng dr ivers f o r local pr inting 11 2 Installing driver s f or local printing A local printer i s a printer attach ed to the com puter using a USB or para llel cab le. The local printe r is intended to be used b y the com puter to which it i s attached. If attaching a lo cal printer , insta ll the printer driv er on the c omputer bef ore [...]
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Page 12
Windows 12 Installing drivers for loca l printing 2 Click Insta ll Printer and Software . Not e: Some Windo ws oper ating sys tems require that the user h as administr ative access to i nstall printer dr ivers on th e comp uter. 3 Click Agr ee to accept the license ag reement. 4 Select Sugge sted , and c lick Next . The Sugge sted option is the def[...]
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Page 13
Windows 13 Installing drivers for loca l printing Bef ore printing, es tablish ing communi cation betw een the printer an d computer is re quired. T o do this: 1 Set serial par ameters in th e printer . 2 Install a printer drive r on the attach ed computer . 3 Match t he serial settin gs in the C O M por t. Setting pa rameters in the printer 1 Pres[...]
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Page 14
Macinto sh 14 Installing drivers for loca l printing 3 Click Agree to a ccept the Printer Softw are Licens e Agreement . 4 Select Cus tom , and clic k Next . 5 Select Comp onents , and clic k Next . 6 Select Lo cal , and clic k Next . 7 Select th e printer from the list, and cl ick Add Printe r . 8 Expand t he printer item li sted belo w Selected C[...]
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Page 15
Macinto sh 15 Installing drivers for loca l printing e Select a Destinatio n, and clic k Continue . f On the Easy Insta ll screen, cli ck Insta ll. g Enter the u ser pass word, an d click OK . All the necess ar y softw are is i nstalled on the computer . h Click Close whe n installati on is complete . 2 Open Fi nder , click Applications , and clic [...]
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Page 16
UNIX/Linux 16 Installing drivers for loca l printing UNIX/Linux Local p rinting is supp or ted on man y UNIX and Lin ux platf orms, such a s Sun Solaris and Red Hat. The Sun So laris and Lin ux pack ages are a vailab le on th e dr ivers CD and on the Le xmark We b site at www .lexma rk.com . The U NIX/Li nux User’ s G uide in each pa c kage giv e[...]
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Page 17
Inst alling d r iv ers f or net work printin g 17 3 Installing driver s f or network printing Prin ting a ne tw ork setup page If the p rinter is atta ch ed to a ne tw ork, print a netwo rk setu p pa ge o n the printer to verify the ne tw ork connection. T his pag e also pro vides imp or tant inf or mation t hat helps in configuring f or network pr[...]
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Page 18
V er ify ing the IP settings 18 Installing drivers for network printing 9 Using the numeric pad , enter the I P gatew ay . Once it is entered, pre ss . Submitting Selection app ears briefly . 10 Press until th e pr inter ret ur ns to Ready . V erifyi ng the IP settin gs 1 Print another network setup pa ge. Look und er the “TCP/IP” hea ding, and[...]
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Page 19
Windows 19 Installing drivers for network printing F ollow t he steps f or the printin g configur ation and ope rating system in use to con figure the netw ork printer : Direct printing using Wind ows 98 SE, Me , Windows NT 4.0, Windows 2000, Windows XP , or Windows S erver 2003 T o install a custom printer driv er and net work por t: 1 Launch the [...]
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Page 20
Windows 20 Installing drivers for network printing Shared printing using Win dows NT 4.0, Windows 200 0, Windows XP , or Windows Server 2003 Not e: Install the pr inter software be fore c onnnecting the USB cable . After conn ecting the print er to a Window s NT 4.0, Windo ws 2000, Win dows XP , or Wi ndows Server 2003 comput er (which will a ct as[...]
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Page 21
Windows 21 Installing drivers for network printing g Check t he foll owing to m ake sur e th e pr int er was suc cess full y sha red. • The print er object in the Printe rs fol der now has a shared ind icator . F or ex ample, in W indows NT 4.0, a hand ap pears under th e pr inte r object. • Brow se Network Nei ghborhood. Fin d the host na me o[...]
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Page 22
Macinto sh 22 Installing drivers for network printing Configuring Drag‘N’Print Not e: Drag’N’Print™ s uppor t is not av ailab le for all printers. F or detailed c on f igu r ati on i ns truct io ns , launch the driv ers CD , click View Docume ntat ion , and clic k Soft ware an d uti litie s. Macintosh Not e: A P ostScript Printer De scrip[...]
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Page 23
Macinto sh 23 Installing drivers for network printing 7 V erify printer installa tion: a Open Fi nder , click Applications , and clic k Te x t E d i t . b Choose Print from the “File ” menu. c Choose Summary from the “C opies & P ages” pop-u p menu. Not e: Look on th e Network Setu p page unde r the “AppleT alk” hea ding to find the[...]
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Page 24
UNIX/Linux 24 Installing drivers for network printing f Click Close when ins talla tion is comp lete. Not e: A PPD fo r the printer is al so a v ail ab le in a do w nloada b le softw are pa c kage on the Le x mark W eb si te at www .le xmark.com . Step 2: Cr eate a desk top printer 1 In the Cho oser , select the LaserWriter 8 dr iver . 2 F or a rou[...]
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Page 25
Inst alling a nd removing options 25 4 Install ing an d remo v ing opti ons CAUTION: If you ar e inst al li ng me mo ry or option cards som et ime after setting up the printer , turn the printer off and unpl ug the p o wer c ord bef ore co ntin uing. If y ou ha v e a ny other d e vic es conne cted to the printer , turn them off as well and u nplug [...]
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Page 26
Remo ving the s ystem board a cce ss cov er 26 Installing and r emoving options Remo vin g the system board access co ver Y ou m ust remo ve the sy stem board a ccess co ver to ins tall memory cards , a fir mware card, a hard disk, o r an option card. CAUTION: This printer w eighs 77–107 kg (170–235 Ib) and requ ires fo ur pe opl e to lift. Any[...]
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Page 27
Remo ving the s ystem board a cce ss cov er 27 Installing and r emoving options Y ou nee d a numbe r 2 Phillips s crewdriv er to remov e the s ystem board ac cess co ver . 1 Loosen the eight sc rews on th e system board access co ver . Do not remo ve the screws co mpletely . Warning: The s ystem board access co ver mu st be replac ed bef ore operat[...]
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Page 28
Remo ving the s ystem board a cce ss cov er 28 Installing and r emoving options 3 Use the i llustratio n to locate th e connector f or the ca rd you w ant to insta ll or remo ve. P aralle l connector Ethernet connec tor USB connector Option ca rd co v er Opti onal h ard di sk Option card Memor y c onnec tors Flas h mem or y or firmware card conne c[...]
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Page 29
Install ing a memo r y card 29 Installing and r emoving options Installing a me mor y car d Comp lete t he following ins truc tio ns to in stal l a pr inte r memo r y card . Not e: Memory cards desig ned fo r other Le xmark printers m ay not w ork with y our printer . 1 Remo ve the syste m boa rd acces s cov er . (See Remo ving the sys tem board a [...]
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Page 30
In stallin g a hard d isk 30 Installing and r emoving options 3 Holdi ng the fla sh me mory or firmware car d by the lo c king cl ips , align the pl ast ic pi ns on the ca rd with the ho les on the sys tem board. 4 Push the flash memo r y or firmware c ard fir mly into pla ce, and re lease the loc king cli ps. The enti re length of th e connector o[...]
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Page 31
In stallin g a hard d isk 31 Installing and r emoving options If an option card has been instal led, you m ay ha ve to remov e the option c ard bef ore installing the hard dis k. 1 Remo ve the syste m board acc es s cov er (see Remo ving the syste m board ac cess cov er ). 2 Align an d press the ri bbon cab le conne ctor into the c onnector on the [...]
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Page 32
Install ing an opti on card 32 Installing and r emoving options Installing an o ption card Y our pr inter has one e xpansion c ard slot that suppor ts a n umber of option cards. T he fol lowing tab le desc ri bes their functio n. Not e: The netw or k mode ls ship with an Ethernet print server already ins talled. Y ou nee d a small Ph illips scre wd[...]
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Page 33
Install ing an opti on card 33 Installing and r emoving options 4 Align the connector o n the option card with the connect or on the system board. The cab le conn ectors on the si de of the opti on card mu st fit through the connect or slot. 5 Push the option card f ir mly in to the option card connector . 6 Secure th e card to the sy stem board wi[...]
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Page 34
Reinstal ling the sy stem boar d access cov er 34 Installing and r emoving options Reinstalling the system b oar d access co ver After y ou finish installing card s on the printer s ystem board, reinstall the s ystem board ac cess co ver . 1 Align the holes on the ac cess cov er with the s crews on the pr inter . 2 Place th e cov er against the pr [...]
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Page 35
Alignin g the op tional hi gh capac ity feeder 35 Installing and r emoving options Installing height adjustm ent spacers If the pins on the hig h capacity feede r do not align with the holes in the doc king fr ame, adju st the height of the f eeder . Y ou ca n either remo ve t he fac tor y insta lled spacer or a dd two spac ers between each caste r[...]
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Page 36
Aligni ng the opti onal fini sher 36 Installing and r emoving options c Align an d inser t the screws into the sc rew holes on the high cap acity f eeder. T o remov e the factory insta lled spacer: a Remo ve the spacer from t he top of the c aster . b Insert the f our scre ws through t he caster . c Align an d inser t the screws into the sc rew hol[...]
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Page 37
Aligni ng the opti onal fini sher 37 Installing and r emoving options Aligning the finisher with the printer The f ollow ing three areas must ali gn properly to pre ve nt paper jams . 1 The do cking p la te pi ns must en ter the ho les in t he fi nishe r . 2 The spa ce between the printer and fin isher mus t be the same at the top and bo ttom of th[...]
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Page 38
Aligni ng the opti onal fini sher 38 Installing and r emoving options Lowering or raising the finisher F ollow t hese instructio ns if the hol es on the fin isher are abo ve o r below the pins on the dockin g plate. 1 Determine if the pins are above or below the holes in th e finisher . Hole in fi nisher Pin[...]
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Page 39
Aligni ng the opti onal fini sher 39 Installing and r emoving options 2 Loos e n the g uid e ra il t h umbs crews. 3 Rotate the adjustm ent knobs as ne eded to alig n the holes i n the finish er with the pins . T o raise the finisher , ro tate the adju stment knob s clockw ise. T o low er the finishe r , rotate the adj ustment knobs countercloc kwi[...]
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Page 40
Aligni ng the opti onal fini sher 40 Installing and r emoving options Aligning the sides of the finisher F ollow t hese instructio ns if the dis tance betwe en the finish er and printer is not the same at the top and bottom. 1 Loos e n the g uid e ra il t h umbs crews.[...]
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Page 41
Aligni ng the opti onal fini sher 41 Installing and r emoving options If y ou pre viously lo wered or r aised the g uide rail plate, the thumbscre ws will alre ady be loos e. 2 Rotate the rear adjustm ent knobs to equally align the top and bo ttom of the fi nisher with the printer . T o mov e the top o f the finisher closer to the pr inter , rotate[...]
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Page 42
Aligni ng the opti onal fini sher 42 Installing and r emoving options Aligning the top of the finisher F ol low th ese in str ucti ons i f the alig nmen t mar ks on to p of the f inish er a re no t ali gned with the edges of t he cover o n the side of the printe r. Not e: Any tim e you mo ve th e pr inte r or finisher , re check printer and finishe[...]
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Page 43
Adjust ing the finisher wheels 43 Installing and r emoving options 4 Roll t he finisher to ward the pr inter un til the finis her locks to the doc king pins . Y ou hear a click w hen the finisher loc ks int o position. Adjusting the finish er wheels Adjust th e wheels o n the end of t he finisher so th e stand wi ll remain align ed when mo ved. T o[...]
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Page 44
Removing the duplex unit 44 Installing and r emoving options Remo v ing the du plex unit 1 T ur n the printer off . 2 Open th e duple x unit door . 3 Loose n the t humbs crews se cur ing th e dup lex unit.[...]
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Page 45
Removing the duplex unit 45 Installing and r emoving options 4 Slide the duple x unit out. 5 Close the duple x unit door .[...]
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Page 46
Removing the h igh capaci ty feeder 46 Installing and r emoving options Remo vin g the high capacity feeder 1 T ur n the printer off . 2 Unplu g the high capac ity f eeder pow er cord from t he electrical outle t. 3 Disconn ect the interf ace c able from th e side of the high capacity feede r . 4 Roll t he high capaci ty fee der aw ay from the prin[...]
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Page 47
Removing the h igh capaci ty feeder 47 Installing and r emoving options 6 Rais e the g uid e ra il a nd pul l it away from t he docki n g fram e. 7 Remo ve the wrench from the holder in the high capac ity fe eder .[...]
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Page 48
Removing the h igh capaci ty feeder 48 Installing and r emoving options 8 Remo ve the f our screw s se curing the doc king frame . 9 Insert the two side cov ers into t he screw holes on the optional dr awe r until the y snap into place .[...]
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Page 49
Removing an op tional drawer 49 Installing and r emoving options Remo vin g an optional dr a wer 1 T ur n the printer off . 2 Unpl ug the power cor d. Not e: T o pr ev ent an elec tr ical overload, plug y our printer into a well-gro unded outle t on a non-g round f ault interrupter (GFI) circui t. 3 Disconn ect the USB or Ethe r net cab le from the[...]
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Page 50
Removing an op tional drawer 50 Installing and r emoving options 5 Lift the op tio na l drawer.[...]
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Page 51
Printi ng 51 5 Printing This ch apter cov ers inf ormation ab out sending a job to print, printin g confidenti al jobs, cancelling a p rint job , printing a menu settings pa ge, a f ont list, and a directo r y list. This chapter also provide s info r mation on p rinting fol io and state ment size medi a. For ti ps on pa per j am prevention an d pr [...]
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Page 52
Pri nting from a USB flas h memor y device 52 Printing Printing fr om a USB flash m emory d e vice A USB Direc t interf ace is locate d on the operat or panel so y ou can ins er t a USB flash m emor y de vice an d pr int PDF docume nts. Printing a document f rom a USB flas h memory devi ce is simila r to printing a held job . F or info r mation re [...]
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Page 53
Cancelin g a pr int job 53 Printing 3 Press until the appears next t o the docume nt you w ant to print, and then press . A screen asking the number of cop ies to be printed will appear . 4 T o print only o ne cop y , p ress , or manua lly input the n umber of co pies with the number pad, th en press . Not e: Do not rem ove th e USB flash mem or y [...]
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Page 54
Pr inting the menu setting s page 54 Printing Canceling a job fr om the desktop 1 Minim ize all pr ograms to r ev eal the de sktop . 2 Doub le-clic k the My Co mputer icon. 3 Doub le-clic k the Printers icon. A list of av ailable p rinters appears . 4 Doub le-clic k the printer y ou selected when you sent the job . A list of print jobs appea rs in [...]
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Page 55
Pr inting a n etwork s etup page 55 Printing Prin ting a ne tw ork setup page If the p rinter is atta ch ed to a ne tw ork, print a netwo rk setu p pa ge o n the printer to verify the ne tw ork connection. T his pag e also pro vides imp or tant inf or mation t hat helps in configuring f or network printi ng. 1 Mak e sure the print er is on. 2 Press[...]
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Page 56
Pri nting conf idential and held job s 56 Printing Printing conf idential and held jo bs The term held j ob refers to any type of print job that c an be initia ted by th e user at the pr inter . T his include s a confidentia l job , a v erify print job , a res er ve prin t job , a repeat print j ob, a bookmark, a pr ofile, or a file on a USB fla sh[...]
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Page 57
Pri nting conf idential and held job s 57 Printing At the printer 1 Press until Held jobs appears, and then pres s . 2 Press until Confidential jobs appears , and then press . 3 Press until the appears next t o your us er name, and then pres s . 4 Enter y our PIN. F or more inf ormation, see Entering a personal identification numb er (PIN) . 5 Pres[...]
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Page 58
Pri nting conf idential and held job s 58 Printing Repeat Print If y ou send a R epeat Print job , the p r inter prints all request ed copies of the job and store s the j ob in me m or y so you ca n print add itional copies later . Y ou ca n print additi onal copies as long as the job remains st ored in memo r y . Not e: Repeat Print jo bs are auto[...]
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Page 59
Pr inting folio and s tatement s izes 59 Printing Printing folio and statement s ize s F oli o and st atemen t size s ar e not a v ail ab le in th e P aper Siz e men u unti l Siz e Sensi ng is turned off . T o turn off Size Sens ing: 1 Mak e sure the print er is off. 2 Press an d hold the an d buttons w hile you tur n the printer on. 3 Relea se bot[...]
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Page 60
Load ing stand ard trays and optiona l tra y s 60 Printing Loading standa rd tra ys and optional trays Y our printer ha s a 550-s h eet s ta nda rd tr a y . Y ou ma y ha ve als o p urch as ed o ne o r more 550-she et op tio nal tr a ys. Th e steps f or loading a s tandard or op tional tra y are the s ame. Not e: The steps f or loa ding an optio nal[...]
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Page 61
Loading the multipur p ose feeder 61 Printing 6 Adjust th e knob to sh ow the siz e of the p r int me dia currently lo aded. Not e: This setti ng ser v es as a vis ual reminder only; it has no effec t on the oper ation of t he printer . 7 Insert the tra y into the pr inte r. Loading th e m ultipurpose feeder The m ultipurpose f eeder can ho ld se v[...]
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Page 62
Loading the multipur p ose feeder 62 Printing The icon s on the m ultipurpose f eeder sho w y ou ho w to load the m ultipurpose f ee der with paper o f various size s, and h ow to turn an en velope for printi ng. Load letterhea d fac e up f or simple x printing, f ace do wn for duple x printing. T o load print m edia: Not e: Do not ad d or remov e [...]
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Page 63
Loading the multipur p ose feeder 63 Printing 3 Push do wn the bo ttom plate until it lock s into place . Not e: Do not place ob jects on the m ultipurpose f eeder . Also , a void pressing do wn on it or applying e x cess ive force to it. 4 Fle x the shee ts or env elopes back and f orth to loosen th em, then f an them. Do not fo ld or crease the p[...]
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Page 64
Loading the multipur p ose feeder 64 Printing 5 Load the media in th e tra y and push t he set bu tton to raise th e media f or f eeding. Use th e stack h eight label a s a guide f or stac k height w hen loading pr int med ia. Loading pa per , transpar encies, or en velo pes Not e: Letterhead o r other preprinte d paper must be loaded dif ferentl y[...]
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Page 65
Loading the high c apacity f eede r 65 Printing Closing the multipu r pose feed er 1 Remo ve print media from the m ul tip urpose f ee der . 2 Push the exten sion tra y in. 3 Push do wn on the multipurpose f eeder near th e printer entry rollers to secure it for cl osing. 4 Close the multipurpose feede r cov er . Loading th e high c apacity feeder [...]
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Page 66
Loading the high c apacity f eede r 66 Printing 3 Loosen the left and right pap er guide thum bscrews . 4 Slide the guides left or r ight to the correct position f or the pa per size y ou are loa ding (A4 or Lett er). 5 Tighten the left and right paper guide th umbscre ws. 6 Fle x the shee ts back a nd forth to loose n them, and t hen fa n them. Do[...]
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Page 67
Loading the high c apacity f eede r 67 Printing 7 Place th e paper again st the paper guid es with the print s ide up. Not e: Do not e xceed the maxim um stack height. Ov erfilli ng the tra y ma y caus e paper jams . 8 Press the paper tra y butt on. The pape r tra y lowers so you c an load another 5 00 sheets of paper . Not e: If there is o nly a p[...]
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Page 68
Linking tra ys 68 Printing 11 Clos e the t op cover . Mak e sure the h igh capacity f eeder i s pushed com pletely agai nst the printer . Link ing tra ys T ra y linking enables the automatic l inking f eature f or tra ys wh en you loa d the same s ize and typ e of print media in multip le sources . The prin ter automaticall y links the tra ys; when[...]
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Page 69
Tips for succes sful pr inting 69 Printing T o disab le tra y linki ng, set the P aper T ype to a unique value in each one of the tra ys. If a ll the tr ays d o not hav e the sa me type of print media whe n they ar e linked, you cou ld mistak enly print a job on the wr ong paper typ e. Tips for successful printing Storing print media Properly sto r[...]
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Page 70
Media s pecificati ons 70 6 Media sp ecifications Media is pap er , card stoc k, trans parencies, labels, and env elopes . The last f our ar e sometimes referred to as specialt y media . The prin ter provides high quality pr inting on a va r i ety of media. A number of t hings must b e considere d concerning media before pr int i ng. T his c ha pte[...]
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Media g uidel ines 71 Media specifications W eight The print er can automatic ally fe ed paper w eights from 60 t o 176 g/m 2 (16 to 47 lb bond) g rain long. P ape r lighter than 60 g/m 2 (16 lb) might no t be stiff eno ugh to f eed properly , causing jams. F or best per formance , use 90 g/m 2 (24 lb b ond) gr ain long paper . T o use pa per narro[...]
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Stor i ng pape r 72 Media specifications Unacceptable paper The f ollowi ng papers are not recommende d for u se with the printer: • Chemica lly treated p apers used to m ake cop ies without carbo n paper , also known as carbonless papers, carbonless copy paper (CCP), or n o carbon required (NCR) paper • Preprinted papers with chem icals that m[...]
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Stor i ng pape r 73 Media specifications • If y ou store indi vidual pac kages o f paper out of the original carton, mak e sure the y rest on a flat surf ace so the edges do no t buckle or cur l. • Do not place an ything on top of paper pac kages. • Store p aper in its o r iginal w rapper unti l you load it into the printer . Selecting prepri[...]
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Stor i ng pape r 74 Media specifications Printing on letterhead Chec k with the manuf acturer or v endor to de ter mine wh ether the chos en preprinted le tterhead is acce ptable f or laser pri nter s. P age orientat ion is important when p r inting on letterhead. Use the f ollowin g table f or help when loading letterhead in the media sourc es. T [...]
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Stor i ng pape r 75 Media specifications • Set the P aper So urce in the P aper Menu based o n the source in use, set the P aper T ype to Env elope , and select the corre ct env elope siz e from the ope rator panel , the printer driv er , or from MarkVisio n Professi onal. • F or best perf ormance, u se env elopes m ade from 90 g/ m 2 (24 lb bo[...]
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Stor i ng pape r 76 Media specifications Labels The print er can print on man y labels designed f or use wi th laser printers. The se labels ar e supplied in letter siz e, A4 siz e, and leg al size sheets. L abel adhesi ves, face s heet (printab le stoc k), and to pcoats must be able to withstand t emperat ures of 230°C (446°F) and pre ssure of 2[...]
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Stor i ng med ia 77 Media specifications Card stoc k Card s tock is s ingle ply , and ha s a large arr ay o f proper ties , such as the moisture con tent, thic kness, and tex ture, that c an signi fic antly affect pr int qu alit y . Se e Identifying med ia sour ces and s pecifica tions f or inf o rmation on the pre f erred w ei ght f or the gra in [...]
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Identif ying me dia sour ces and specifi cations 78 Media specifications Identifying med ia sour ces an d specification s The f ollow ing tab les provid e info r mation o n standard an d optional sourc es, inc luding the medi a sizes a vai lable f rom the P aper Siz e menu, an d suppor ted w eights. Not e: If a media s ize not listed needs to be us[...]
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Identif ying me dia sour ces and specifi cations 79 Media specifications Univer sal * 69.85 x 127 mm to 297 x 12 19.2 mm (2.75 x 3. 5 in. to 11.69 x 4 8 in.)*** ✘✓ ✘ ✘✘ Banner 297 x 91 4 mm (11. 69 x 36 in.) ✘✓ ✘ ✘✘ Banner 297 x 12 19.2 mm (11. 69 x 48 in.) ✘✓ ✘ ✘✘ 7 3/4 E nvel ope (Monar ch) 98.4 x 19 0.5 mm (3.875 x [...]
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Identif ying me dia sour ces and specifi cations 80 Media specifications Media support by type f or optional features Legend ✓ — supported ✘ — unsupported Media 550-sheet trays Mu ltipurpose feed er Optional duplex Optional hi gh capacity feed er O ptional finisher Pap e r ✓ ✓ ✓✓✓ Card stoc k ✓ ✓ ✘✘✓ T ransparenci es ✓[...]
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Identif ying me dia sour ces and specifi cations 81 Media specifications Card stoc k — maxim um (grain long) 2,3 Ind ex Bristol 163 g/m2 (90 lb) 163 g/ m2 (90 lb) T ag 163 g/ m2 (100 lb) 163 g/ m2 (100 lb) Cov er 176 g/ m2 (65 lb) 176 g/m2 (65 lb) Card stoc k — maxim um (grain short) 2,3 Inde x Bristol 199 g/m2 (11 0 lb) 199 g/m2 (110 lb) T ag [...]
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Tr a y l i n k i n g 82 Media specifications T ra y link ing T ra y linking enables the automati c linking f eature for tr ays w hen the same size an d type of me dia is loade d in multiple sources . The pr inter a utomatically links the tr ays ; when one t ray is empty , media feed s from the ne xt lin ked tr ay . F or exa mple, if the same si ze [...]
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Page 83
Using the duplex function (two-si ded pr inting) 83 Media specifications F or sizes that are accept able f or duple x print ing, see Media sizes and support . Select Dup lex from the print er dr iv er to print in dividual duple x job s. Duplex printing on letterhead When dup lex (two-sided) printi ng on letterhe ad from the tr ays , load it wi th t[...]
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A voiding jams 84 Media specifications A v oiding jams Use a ppropriate print medi a (paper , trans parencies, labels, and card stoc k) to help ensure troub le-free printing . See Identif ying media sour ces and spe cifications f or more inf ormation. Not e: T ry a limited sample o f any p r int me dia you are conside r ing u sing with th e printer[...]
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Page 85
Main taining th e printe r 85 7 Maintaining the printer P eriodica lly , you nee d to comple te cer tain tas ks to maintain optimum pr int q uality . These tas ks are co vered in this chapter . If se ve ral peop le are using the printer , y ou ma y want to d esignate a k ey op erator to do the setup and maintena nce of y our printer . Ref er p r in[...]
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Page 86
Deter mining the stat us of su pplies 86 Maintaining the printer Determinin g the status of supplies The print er operator p anel aler ts y ou once a s upply item or m aintenance is required. Y ou can also v iew the s tatus of suppli es in y our printe r on the oper ator pan el unle ss the printer i s printing or in a b us y state . The header or g[...]
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Order ing sup plies 87 Maintaining the printer Ordering supplies T o order sup plies in the U .S ., contact Le xmark at 1-800-539-6275 for in formation ab out Le xmark Aut horized Suppl ies Deale rs in yo ur area. In othe r countries or reg ions, vi sit the Le xmark W eb site at www.le xmark.com or contact the place where y ou bought your printer .[...]
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Page 88
Cleaning t he LEDs 88 Maintaining the printer Finisher F or inf ormation on fi nis he r mai nte nan ce and ordering finishe r supplies , se e the Fini sh er Setu p and Us ers Gu id e that came with y our finisher . Cleaning the LEDs If y ou are e xperiencing p rint quality pr oblems s uch as v oids, li ght streaks , or light print, you ma y nee d t[...]
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Page 89
Cleaning t he LEDs 89 Maintaining the printer c Push up on the right top c ove r locking button an d at the lift p oints show n below . d Lift the top co ver until it stop s .[...]
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Page 90
Cleaning t he LEDs 90 Maintaining the printer 2 Remo ve and re-inser t each ph otode velop er . Warning: Expo sing the photode ve lopers to light f or prolonged periods of time ca n damage it. Do not e xpose the photode v elopers to lig ht for m ore than ten min utes. F inger prints can a ffect t he perf or mance of the photode v elopers . Av oid t[...]
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Cleaning t he LEDs 91 Maintaining the printer c Clos e the wa st e tone r ar m. d Repe at ste ps a through c for each ph otod e velo per . Remo ving and re-in ser ting the p hotode velop ers sufficientl y cleans the L EDs in most c ases. If the problem persist s , co ntin ue with ste p 3 .[...]
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Page 92
Cleaning t he LEDs 92 Maintaining the printer 3 Remo ve all photode vel opers and ton er car tridges. Warning: Expo sing the photode ve lopers to light f or prolonged periods of time ca n damage it. Do not e xpose the photode v elopers to lig ht for m ore than ten min utes. F inger prints can a ffect t he perf or mance of the photode v elopers . Av[...]
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Page 93
Closin g the top c ov er 93 Maintaining the printer 5 Reinst all all toner c ar tridges. CAUTION: Bef ore closin g the top cov er , mak e sure e ve r yone is aw ay from t he printer and the area under the cov er is f ree of hands , clothing, an d other items . 6 Close the top cov er and t he front doo r . Closing the top co ver CAUTION: Bef ore clo[...]
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Page 94
Closin g the top c ov er 94 Maintaining the printer 3 Rotate the top cov er loc king le ver to the right. Not e: If you c annot rotate the loc king le ve r, the cov er is not ful ly closed. Open the top cov er and pres s down firmly until the top co ver clic ks into place. 4 Clos e the f ront door. CAUTION: An opt ional dra wer w eighs 18.5 kg (4 0[...]
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Page 95
Clea ring jam s 95 8 Clearing jams By caref ully selecting print media and loading it p roperly , you sho uld be ab le to av oid mos t paper jams . F or more inf ormation on a void ing paper jam s, see A v oiding jams . If jams do occ ur , fol low the steps outlined in this sect ion. T o resolv e the pap er jam messag es, you must cl ear the entire[...]
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Page 96
Identif ying jam areas 96 Clearing jams Identifying jam areas The f ollow ing il lustr ation sho ws t he path th at print med ia t ra v els through the printer . The path va ries depen ding on the inp ut sour ces you ar e using. 200 Paper Jam Check Areas A,B 241 Paper Jam 250 Paper Jam 242 Paper Jam 243 Paper Jam 244 Paper Jam 249 Paper Jam 200 Pap[...]
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Underst anding ja m mess ages 97 Clearing jams Understanding jam mess ages The f ollo wing tab le lists th e jam mess ages that ca n occur and t he action ne cessary to clear th e message. The jam message indicates th e area where the jam occurred. H owe ve r, it is best to clea r the entire pa per path to ens ure you ha v e cleared all possib le j[...]
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Page 98
200 P ape r Jam <x> Pages J a mmed (Che ck A reas A-F , T1-5, MP F) 98 Clearing jams Check Area A This m essage indica tes a paper ja m in the tr ansfe r belt area. T o clear a rea A: 1 Complete the steps to open the top cov er . Not e: If you need instruction s on how to open the top cov er , see Ope n the top co ver . Warning: Ne ve r touch[...]
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Page 99
200 P ape r Jam <x> Pages J a mmed (Che ck A reas A-F , T1-5, MP F) 99 Clearing jams 2 Remo ve an y paper on the transf er belt. If the paper sou rce was the m ultip urpose f ee der , chec k the area betwe en the mul tipurpose f eeder and the tr ansf er belt . Warning: Do not use an y pointed obje cts to remo ve the p aper . This could cause [...]
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Page 100
200 P ape r Jam <x> Pages J a mmed (Che ck A reas A-F , T1-5, MP F) 100 Clearing jams Check Area B This m essage indica tes a paper ja m in the fus er or output rol ler area. T o clear area B: 1 Complete the steps to open the top cov er . Not e: If you need instruction s on how to open the top cov er , see Ope n the top co ver . Warning: Ne v[...]
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Page 101
200 P ape r Jam <x> Pages J a mmed (Che ck A reas A-F , T1-5, MP F) 101 Clearing jams 2 If banne r paper is jam m ed in the fuse r area, lift the fuser release l ev er . CAUTION: The fuse r may be hot. Let i t cool bef ore touching it. Pull the paper tow ard the insi de of the printer un til it is free of the fuser , th en remov e the jam b y[...]
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Page 102
200 P ape r Jam <x> Pages J a mmed (Che ck A reas A-F , T1-5, MP F) 102 Clearing jams 3 Gras p the fuser ha ndles, then press the fus er release b uttons with y our thumb s. CAUTION: The fuse r may be hot. Let i t cool bef ore touching it. 4 Lift the fuser up and o ut of the printer . Set it on a clean, fl at surf ace.[...]
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Page 103
200 P ape r Jam <x> Pages J a mmed (Che ck A reas A-F , T1-5, MP F) 103 Clearing jams 5 Open th e standard tr ay , and remo ve the g reen fuser sc rewdriv er . 6 Loosen the 2 red scre ws.[...]
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200 P ape r Jam <x> Pages J a mmed (Che ck A reas A-F , T1-5, MP F) 104 Clearing jams 7 Gras p the green tab , and open the fuser access door . 8 Remove the ja m. 9 Repl ace t he f user. 10 Repla c e the fuser scr ewdrive r , and close the tra y . 11 Chec k the top co ve r for ad ditional jam s. If ther e is no jam in the top cov er , clos e [...]
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Page 105
200 P ape r Jam <x> Pages J a mmed (Che ck A reas A-F , T1-5, MP F) 105 Clearing jams Check Area C Ja ms that cause a Check Area C message re quire opening the duple x jam acc ess door . If y ou are printi ng on small paper, the following steps may not clear the ja m. See Removing sma ll size paper fr om the duple x unit . 1 Open th e duple x[...]
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Page 106
200 P ape r Jam <x> Pages J a mmed (Che ck A reas A-F , T1-5, MP F) 106 Clearing jams Check Area D This m essage indi cates a paper ja m in the dup lex u nit area. T o clea r area D: 1 Open th e duple x jam acces s door on the rig ht side of the printer . 2 Gently pull out the duple x unit. 3 T ur n the paper f orwar ding dial co unterclock w[...]
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Page 107
200 P ape r Jam <x> Pages J a mmed (Che ck A reas A-F , T1-5, MP F) 107 Clearing jams 4 Open th e duplex unit co vers. 5 Remove the ja m. 6 Close the duple x unit co vers .[...]
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200 P ape r Jam <x> Pages J a mmed (Che ck A reas A-F , T1-5, MP F) 108 Clearing jams 7 Push the duple x unit until it stops . 8 Close the access door . 9 Press . If the pa per jam messag e continues , chec k and clear a ll paper from the paper path.[...]
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Page 109
200 P ape r Jam <x> Pages J a mmed (Che ck A reas A-F , T1-5, MP F) 109 Clearing jams Remo ving small size paper from the duplex unit When prin ting on both sid es of A5 or oth er small siz e paper , y ou ma y need to partially rem ov e the duple x unit to c lear the jam. 1 T ur n off the printer . 2 Open th e duple x unit door .[...]
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Page 110
200 P ape r Jam <x> Pages J a mmed (Che ck A reas A-F , T1-5, MP F) 110 Clearing jams 3 Loose n the t wo scr ews shown. 4 Pull out the duple x unit f ar enoug h to see the d uple x unit inlet.[...]
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200 P ape r Jam <x> Pages J a mmed (Che ck A reas A-F , T1-5, MP F) 111 Clearing jams 5 Remo ve jam from the dup lex u nit inlet. 6 Slide the duple x unit in.[...]
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Page 112
200 P ape r Jam <x> Pages J a mmed (Che ck A reas A-F , T1-5, MP F) 112 Clearing jams 7 Alig n the t humbs crews on the du plex uni t with t he ho les i n the p rin ter. 8 Tighten the thumbscr ews to se cure the dupl ex u nit. 9 Close the duple x unit door . 10 Press .[...]
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Page 113
200 P ape r Jam <x> Pages J a mmed (Che ck A reas A-F , T1-5, MP F) 113 Clearing jams C h e c kA r e aE This m essage indica tes a jam in the top , middle , or bottom o ptional dr awer pap er path area. Not e: If you hav e a high c apacity f eeder, pull t he f eeder aw ay from the printer . 1 Open th e jam access door on the to p optional dr [...]
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Page 114
200 P ape r Jam <x> Pages J a mmed (Che ck A reas A-F , T1-5, MP F) 114 Clearing jams C h e c kA r e aF 1 Pull the high capaci ty fee der aw ay fro m the printer . 2 Open th e jam access door on the to p optional dr awer .[...]
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Page 115
200 P ape r Jam <x> Pages J a mmed (Che ck A reas A-F , T1-5, MP F) 115 Clearing jams 3 Remove any jams. 4 Close the jam acc ess door . 5 Slide the high capac ity feed er until the f eeder lo cks to the docki ng frame . When the feede r is in the c orrect position, you hear a click . 6 Press . If the pa per jam messag e continues , chec k and[...]
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Page 116
200 P ape r Jam <x> Pages J a mmed (Che ck A reas A-F , T1-5, MP F) 116 Clearing jams Check Area G This m essage indica tes a jam in the input area of the finis her . T o clear area G: 1 Open th e finisher to p cov er and remo ve an y jams. 2 Clos e the t op cover . 3 Press . Check Area H This m essage indi cates a paper ja m inside th e fini[...]
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Page 117
200 P ape r Jam <x> Pages J a mmed (Che ck A reas A-F , T1-5, MP F) 117 Clearing jams 4 Remo ve an y jams from the finisher e ntr y guide . Upper acces s area 1 Lift the finisher entry guide handle. 2 Lift the hole punch b ox, rotate the bottom ou tward and th en remov e it. 3 Relea se the handl e . Entry guide Handle[...]
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Page 118
200 P ape r Jam <x> Pages J a mmed (Che ck A reas A-F , T1-5, MP F) 118 Clearing jams 4 Lift the ja m acces s cov e r . 5 Remo ve any jams from the fin ish er . Rotate the knob to mo ve t he paper into the access co ve r area. 6 Rele ase th e j am ac ce ss cover . Jam acce ss cover Knob[...]
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Page 119
200 P ape r Jam <x> Pages J a mmed (Che ck A reas A-F , T1-5, MP F) 119 Clearing jams 7 Lift the finisher entry guide handle. 8 Place th e top of the bo x in the finisher , a nd then rotate the bottom of the box i nto the finis her . 9 Relea se the handl e .[...]
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Page 120
200 P ape r Jam <x> Pages J a mmed (Che ck A reas A-F , T1-5, MP F) 120 Clearing jams Accumulator a rea 1 Open th e stapler door . 2 Remo ve any jams from the ac cum ulator . Rotate the accum ulator knob co untercloc kwise to mo ve the paper do wn. Accu mulator kn ob[...]
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Page 121
200 P ape r Jam <x> Pages J a mmed (Che ck A reas A-F , T1-5, MP F) 121 Clearing jams 3 Clos e the st aple r door. 4 Roll t he finisher to ward the pr inter un til the finis her locks to the doc king pins . Y ou hear a click w hen the finisher loc ks int o position. 5 Press .[...]
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Page 122
200 P ape r Jam <x> Pages J a mmed (Che ck A reas A-F , T1-5, MP F) 122 Clearing jams C h e c kA r e aI This m essage indi cates a jam in one of the ou tput areas of t he finisher . T o cl ear area I: 1 Open th e finisher to p cov er and remo ve an y jams. 2 Clos e the t op cover . 3 Push the latch in and hold it. 4 Roll t he finisher a wa y [...]
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Page 123
200 P ape r Jam <x> Pages J a mmed (Che ck A reas A-F , T1-5, MP F) 123 Clearing jams 6 Open th e stapler door . 7 Remo ve any jams from the ac cum ulator . Rotate the accum ulator knob co untercloc kwise to mo ve the paper do wn. Accu mulator knob[...]
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Page 124
200 P ape r Jam <x> Pages J a mmed (Che ck A reas A-F , T1-5, MP F) 124 Clearing jams 8 Clos e the st aple r door. 9 Roll t he finisher to ward the pr inter un til the finis her locks to the doc king pins . Y ou hear a click w hen the finisher loc ks int o position. 10 Press . Y ou m ust clear an y printer paper j ams bef ore the printer wil [...]
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Page 125
250 P aper Jam Check MP Feeder 125 Clearing jams 250 P aper Jam Check MP Feeder 1 Slow ly pull the ja m straight out of the multipurpose f eeder , e xcept when fe eding banner pap er (11.69 X 48 in. ). Clear banner paper jams only in the paper feed di r ection . If the pa per will not come out, pro ceed with ste p 2. 2 Open th e top cov er . 3 Remo[...]
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Page 126
24<x> Paper J a m Check T ra y < x> 126 Clearing jams 24<x> P aper Jam Check T ray <x> Ja ms in fiv e areas re sult in a 24<x> Paper J am messag e, where x repres ents the tr ay number where the jam has occurred. P aper jam messa ges 241–244 indicate a ja m ha s oc cu rred in one of th e pap er tra ys . A 249 Paper J[...]
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24<x> Paper J a m Check T ra y < x> 127 Clearing jams 3 Clos e the t ra y . 4 Press . If the pa per jam messag e continues , chec k and clear a ll paper from the paper path.[...]
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Page 128
24<x> Paper J a m Check T ra y < x> 128 Clearing jams 249 P aper Jam Chec k T ray <x> A 249 Paper Jam Check Tray <x> messa ge indicate s a jam has occurred in t he high capa city f eeder. Not e: If you hav e an option al printer cabine t, the high capa city f eeder will be identified as tra y 3 . 1 Open th e top cov er . 2 R[...]
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Page 129
24<x> Paper J a m Check T ra y < x> 129 Clearing jams 3 Clos e the t op cover . 4 Press .[...]
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Admin istrative suppor t 130 9 Administr ative suppor t Adjusting o perator panel brightness and contra st The LCD op er ator panel con tr as t and brightn es s ca n be adj us ted throu gh t he Utilities me n u. F or more i nf ormation, see th e Men u s and Me ss age s Guide . The LC D Brightness and L CD Contra st settings are adjusted sep arately[...]
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Page 131
Enabling opera tor panel menus 131 Administrative support Enabling operator panel menus 1 T ur n the printer off . 2 Press an d hold and while turning th e printer on. 3 Relea se both butt ons when Performing Self Test appears o n the displa y . The print er perfo r ms its po wer-on s equence, an d then Config Menu app ears on the fi rst line of th[...]
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Page 132
Adju sting P ow er Sa ver 132 Administrative support Adjusting P ower Sa ver To a d j u s t t h e Power Saver setting: 1 Mak e sure the p r inter is o n and Ready appea rs on the displa y . 2 Press on the op erator pane l. 3 Press until Settings appears , and then pr ess . 4 Press until Setup Menu appears, and then pres s . 5 Press until Power Save[...]
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Page 133
Setting secur ity usi ng the Emb edded Web Ser ver (EWS) 133 Administrative support 5 Press until Disable appears, and the n press . Contents will be lost. Continue? a ppears. 6 Press until Yes appears , and then pre ss . The Encrypting D isk progr ess bar appears . 7 When disk encryption has finished, pre ss . 8 Press until Exit Config Menu appear[...]
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Page 134
Setting secur ity usi ng the Emb edded Web Ser ver (EWS) 134 Administrative support • No authen tic ati on and no encryption • A uthentication with no encryption • A uthentica tion and encryption Not e: Only the s elected le vel and later ma y be us ed to commun icate. Suppor ting IPSec (Inter net Pr otoco l Security) IP Security protoc ol pr[...]
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Page 135
Setting secur ity usi ng the Emb edded Web Ser ver (EWS) 135 Administrative support Using 802.1x Authenticating 802.1x p or t authentic ation allo ws the printer to join netw orks that require au thenticat ion bef ore allo wing access. 802.1x port authenti cation can be used with the W P A (Wi-Fi Pr otected Access ) featu re of an option al interna[...]
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Page 136
Quick sta r t mode 136 Administrative support Printing Lock out Printing Loc ko ut lets you lock or un lock a pr inter usi ng an assig ned PIN. When lo cked , ev er y jo b the printer receiv es will buf fer to t he hard disk . A user can print j obs only b y entering the corre ct PIN on the operator pan el. Y ou can as sign a PIN through t he Web p[...]
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Page 137
Blac k onl y mode 137 Administrative support Black onl y mo de In bl ack only mode , all co lors print in g ra yscal e. Th e printer prints f aste st when in b lac k only mode. Blac k onl y mode is off b y def ault. Be sur e to select b lac k only mode b oth in the driv er and through the printer oper ator panel. T o turn on bla ck only m ode throu[...]
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Page 138
T roublesh ooting 138 10 T roub le shooting Online custome r supp or t Custo mer support is av ailab le on our Le xmark W eb site at www .lexmar k.com . Calling for service When y ou call for prin ter ser vice , describe the p roblem you are experiencin g, the mess age on the dis play , and the trou bleshoo ting s tep s you have alread y taken t o [...]
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Page 139
Solvi ng printi n g prob lems 139 Troubleshooting Solving printin g pr oblems Symptom Cause Solution The oper ator panel displa y is b lank or disp lays onl y diamonds . The printer se lf test f ailed. T urn the printer off , wait abo ut 10 seconds , and turn the printer bac k on. If the Performing Self Te st and Ready messages do no t appear , tur[...]
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Page 140
Solvi ng printi n g prob lems 140 Troubleshooting Incorrect characters print. Y ou ar e using an incompa tible parallel cab le. If yo u are using a parallel inte rface , make sure you are using an IEEE 1284-com pliant par allel cab le . We re commend Le xm ark par t numbe r 1329605 (1 0 ft) or 14274 98 (20 ft) f or t he standard pa rallel port. The[...]
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Page 141
Solving opti on pr oblems 141 Troubleshooting Solv ing opti on pr oble ms If an option does not operate correctly aft er it is install ed or if it q uits working: • T ur n the printer off , wait for ab out 10 secon ds, and t ur n the printer o n. If this does n ot fix the pro blem, unpl ug the printer , an d check th e connection b etween th e op[...]
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Page 142
Solving opti on pr oblems 142 Troubleshooting Solving high capacity feeder problems Proble m Solution The paper tra y does not r aise when the loading door is closed , or the paper tr a y does not lo wer when th e door is opene d and the paper tr ay b utton is pus hed. Chec k the f ollow ing: • The printe r is properly attach ed to the high capac[...]
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Page 143
Solvin g paper feed problems 143 Troubleshooting Solving paper feed prob lem s Symptom Cause Solu tion P aper frequently j ams. Y ou are us ing pap er th at do es not meet the printer speci fic ati ons . U se recommende d paper and o ther special ty media . See t he Card Stock & Label Guide av ailable on our Le xmark We b site at ww w .lexmark.[...]
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Page 144
Solvi ng prin t quali ty problems 144 Troubleshooting Solving print q uality prob lem s T o help is olate print quali ty prob lems, print the Print Quality T est Page s. 1 T ur n the printer off . 2 Press and . Hold them whil e you tu r n the printer o n, and until t he Performing Self Test messag e appears . Config Menu .appea rs. 3 Press until Pr[...]
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Page 145
Solvi ng prin t quali ty problems 145 Troubleshooting Dark Lines A toner cartridge, a photode vel oper , or the tr ansf er belt is d efect ive . If the pr oblem is on the fron t (pr int sid e) of the page: 1 Replac e the color cartridge causing the line. 2 If yo u still ha ve t he probl em, replace t he photode v eloper (b lack alon e or all other [...]
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Page 146
Solvi ng prin t quali ty problems 146 Troubleshooting Print too li ght • The T oner Darkness set ting is too lig ht, RGB Bright ness is too bright , or RGB Contra st is too hi gh. • Y ou are u sing paper th at does not meet the p r inter specifi cations. •C o l o r S a v e r i s O n . • T oner is low . • A toner car tridge is def ectiv e [...]
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Solvi ng prin t quali ty problems 147 Troubleshooting Une ven print d ensity • A toner cartridge is def ectiv e. • A pho todev eloper is worn or def ectiv e. • The tr ansf er belt is wo r n or def ectiv e. • Replac e the toner cartridge. • Replace th e photode ve loper (bl ack alone or a ll other colo rs at once). • Replace th e transf [...]
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Page 148
Color q uality i nformation 148 Troubleshooting Color quality in f ormation This se ction helps you un derstand ho w operation s av ailab le on the printe r can be used to adjust and c ustomize c olor outp ut. Quality Menu Selectio ns av ailab le in the Qua lity Menu pro vide the user with m ultiple options that can adj ust color char acteristics o[...]
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Quality M enu 149 Troubleshooting Color Saver T o conserve to ner in g r aphic s and images yet ma intain high q uality te xt. The amount of toner used to pr int grap hics an d im ages is reduced ; howe ve r , text is printed with defaul t t one r usag e. If selec ted, this se ttin g overr ide s T oner Dar kne ss sett i ngs. Col or Sav er is not s [...]
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Quality M enu 150 Troubleshooting Manual Color T o let us ers cu stomi ze the RGB or CMYK colo r conv ersions ap plied to each object on the pr inte d page . Color conv ersion of the dat a specif ied using RG B combin ations can be c ustomiz ed bas e d on ob j ect type ( text, gr aphics, or image) throug h the printer oper ator panel. RGB Image sRG[...]
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Page 151
Solvi ng col or quali ty prob lems 151 Troubleshooting Solving color qu ality prob lems This se ction helps an swe r some basic c olor-related ques tions and desc r ibes ho w some of the f eat ures provide d in the Quali ty Menu c an be us ed to s olve typi cal c olor pr oblems. Not e: Read Solving print qua lity probl ems which pro vides solut ion[...]
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Solvi ng col or quali ty prob lems 152 Troubleshooting The printed pa ge appear s tinted. C an I slightl y adjust the color? Sometim es a us er m a y consider p rint ed pa ge s to a ppe ar ti nted (fo r exam ple , ev erything printed se em s to be to o red). This can be caused b y environ mental conditi ons, pap er type, li ghting cond itions, or u[...]
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Solvi ng col or quali ty prob lems 153 Troubleshooting Off , the color is bas ed on th e print job inf ormation; no c olor co nv ersio n is imple mented . The f ollo wing tab le iden tifies which Color S amples page s to use: Not e: The Color Sampl es pages a re not useful if the softw are ap plication does not sp ecify co lors with RGB or CMYK com[...]
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Solvi ng col or quali ty prob lems 154 Troubleshooting Cy an, Magen ta, and Y ello w . The incremen t val ue defined b y the use r for D etailed Colo r Samples app lies to Cy an, Ma genta, Y ello w , and Blac k.[...]
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Page 155
Notices 155 Notices • Licensing notice • Con ventions • Electr onic emission no tices • The Unit ed Kin gdom T e lec omm unications Act 1984 • Noise e mission le vels • ENERGY ST AR • W as te from E lect rical and E lect ronic Equipment (W EEE) directive • Radio fre quency state ments • Eur opean Comm unity (EC) direct ives conf o[...]
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Notices 156 Noti ces Electr onic e mission noti ces Federal Commun i cations Commission (FCC) compliance in formation stateme nt The Lexmark C920, Machine T y pe 5056, has been t ested and f ound to comply with the limits f or a Class A digital de vice, pursuant to Part 15 of the F CC Rules. Operation is subject to t he f oll owing two conditions: [...]
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Page 157
Notices 157 Noti ces K ore an MIC stat ement If this sym bol appears on your product, t he accompanying statement is applicab le. This equipment has undergone EMC registration as a business product. It should no t be used in a res idential area. The United K ingdom T elecommunications Act 1984 This apparatus is appro ved under the approv al number [...]
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Page 158
Notices 158 Noti ces This product satisfies the limits of EN 55022 (Class A); saf ety requirements of E N 60950; radio spectrum requirements of E TSI EN 300 330-1 and E TSI EN 300 330-2; and t he EMC requirements of EN 55024, ETSI EN 301 489-1 and ETSI EN 301 489-3. English Hereby , Lexmark I nternational Inc. , declares that this Shor t Range Devi[...]
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Page 159
Notices 159 Noti ces India emission s notice This de vice uses v er y low po wer low range RF communication that has been tested and f ound not to cause any interf erence whatsoev er . The manufacturer is not responsib le in case of any disputes ar ising out of requirement of permissions from any local authority , regulator y bodies or any organiza[...]
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Notices 160 Noti ces Limitation of liability Y our sole remedy under t his limited warranty is set forth in t his document. For an y claim concer ning performance or nonperformance of Lexmark or a Remarketer for this product under this limited warrant y , y ou may recov er actual damages up to the limit set f or th in the f ollowing par a graph. Le[...]
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160 Inde x Numerics 550 shee t drawer 6 A adjust paper tr ay 60 adjusting Power Saver 132 authoriz ed supplies dealer s 85 automatic size sensi ng 68, 82 automatic tr ay li nking 68, 82 B binding, dupl ex 83 C card sto ck loading 60 card sto ck, guideli nes 77 character istics, media 70 letterhead 73 confident ial jobs 56 entering a PIN 56 entering[...]
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161 Index Le xmark Confid en ti al until anno un ced - Re vi si on: 03/21 /05 guidelines 73 loading input t r ay 64 page orientatio n 74 printing 74 linking 68, 82 trays 68, 82 Linux 15, 24 load line 60, 64 loading print media card stock 60 letterhead input t r ay 64 paper input t r ay 60 multipurpose feed er 61 transparenci es input t r ay 60 lock[...]
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162 Index Le xmark Confid en ti al until anno un ced - Re vi si on: 03/21 /05 job prin ts 139 from wrong tray 139 on wrong paper or special ty media 139 large jobs do not c ollate 140 operator pa nel 139 blank 139 displays black diamonds 139 paper feed blank pages in output b in 143 frequent j ams 142 jammed page does not reprint 143 Paper Jam mess[...]