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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of Lexmark E321, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
What is an instruction?
The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of Lexmark E321 one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.
Unfortunately, only a few customers devote their time to read an instruction of Lexmark E321. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
What should a perfect user manual contain?
First and foremost, an user manual of Lexmark E321 should contain:
- informations concerning technical data of Lexmark E321
- name of the manufacturer and a year of construction of the Lexmark E321 item
- rules of operation, control and maintenance of the Lexmark E321 item
- safety signs and mark certificates which confirm compatibility with appropriate standards
Why don't we read the manuals?
Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Lexmark E321 alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Lexmark E321, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Lexmark service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Lexmark E321.
Why one should read the manuals?
It is mostly in the manuals where we will find the details concerning construction and possibility of the Lexmark E321 item, and its use of respective accessory, as well as information concerning all the functions and facilities.
After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.
Table of contents for the manual
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Page 1
www.lex mark.c om Setup Guide Octob er 2002 E321, E323 Printer[...]
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Edition: October 2002 The following p aragrap h do es no t ap ply to a ny coun try where s uch pro visions are inconsi stent wit h local law: LEXMARK INTERNA TION AL, INC., PRO VIDES TH IS PUBLI CA TION “AS IS ” WITHOUT W ARRANTY OF ANY KIND , EITHER EXPRESS OR IM PLIED , INCLUDING, BUT NOT LIMITED T O, THE IMPLIED W ARRANTIES O F MERCHANT ABIL[...]
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iii Conten ts Contents Introductio n . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vi About th e printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vi Other so urces of information . . . . . . . . . . . . . . . . . . . . . . . . viii Step 1: Unpack the printer . . . . . . . . . . . . . . . . [...]
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Page 4
iv Conten ts Attaching a network cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25 Step 7: Ins tall driv ers f or lo ca l pr inting . . . . . . . . . . . . . . . 27 Windows . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28 Macintosh . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .[...]
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vi Introdu ction Intr oduction Abou t the pr in ter Y our pr int er is availab le in t hree m odels : the Lexmark ™ E321 , the Lexmar k E32 3, and th e Le xmar k E323n. The differences between these three m ode ls are liste d in the following table. Feature Le xmark E32 1 Lex mark E323 Lex mark E323n Base mem ory 8MB 16MB 16MB Max imu m memo r y [...]
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vii Introdu ction Tr a y 1 P aper suppor t P aper suppor t T op output bin Operator panel lights P aper guide Manual f eed F ront output door Optional 250-sheet tra y Use t hi s fea tur e: When y ou want to: T ra y 1 Load up to 150 sh eets o f paper or 10 sheets of othe r media. P aper support Suppo r t media i n tra y 1 or the top outpu t bin. Man[...]
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viii Introdu ction Other sour ces of inf ormation If you need m ore i nformat ion af ter you hav e co mplete d setup, ref er to the oth er pri nter d ocumentat ion. Le xmark E321 and Lexmark E323 Le xmark E323n P arallel cable connector USB cable connector P ower cord connector Po w e r s witch P ower cord connector Po w e r s witch Ethernet cable [...]
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Page 8
ix Introdu ction Publicatio ns CD The Publications CD , which i s pa c kag ed with th e Setu p Guide, pr ovides inf or m ation abou t choo si ng med ia, underst anding the ope rator p anel ligh ts, clear ing p aper jams, and s olving pr in ting problems. The infor mation on the Publications CD is also available on Le xmark’ s Web site at www .l e[...]
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1 Unpack the prin ter Step 1: Unpac k the printer 1 Sel ect a l ocat ion f or y our pri nter . • Leav e en ough r oom to open the pr inter c ov er , output d oor , and op tional 250 -she et tra y . It is als o impor tant to allow sp ace around th e pr inte r f or prope r v entil ati on. • Provide th e prop er environment: – A fir m , lev e l [...]
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2 Unpack the prin ter If any item s are m issing or dam aged, refer to the Publications CD for the designa ted Lexmar k su ppor t phone number for y o ur c ountr y . Sav e th e car ton an d packing mate ria l in case you nee d to re pack the pr inter . Attaching an operator pane l o verlay If you ha ve a non-Engli sh opera tor pane l ov e rlay in y[...]
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3 Insta ll the opt ional 250-she et drawer Step 2: Install the optional 250- sheet dra wer Y ou can inc rease pa per capac ity with th e option al 250-s heet d ra wer , which attach es under neath the p r inter . A draw er con sists of a tra y and a sup por t unit. 1 Remov e the tra y from the suppo r t unit. 2 Remo v e all pa c king ma terial an d[...]
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4 Insta ll the opt ional 250-she et drawer Note: If you install t he opti onal 25 0-sh eet drawer at a later ti me, be sure to tur n o ff the pr inter before install ing i t. 4 Align th e pr inte r with the front of the suppor t unit and place it on top of the sup por t unit. Make sure th e suppor t unit is fir mly in pl ace. When you compl ete set[...]
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5 Install p r inter suppl ies Step 3: Install printer supplies Installing th e print car tridg e Remo ving print cartridge pack aging 1 Use the fin ger tab to pull down the pri nter cover . 2 Grasp the c ar tridge handle and pull the pr int c ar tridge straig ht up. 3 Remov e the pr otective f oam packaging fro m t he pr int c ar tridg e. Car tridg[...]
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6 Install p r inter suppl ies 4 Pull off the plastic piece att ached to the e nds of the pr int c ar t ri dge. Di sca rd the pl astic piec e, f oam and pa per . Note: Do not touc h the p hotoc onduct or dr um on the bottom of the pr int c ar tridge. 5 Shake the car tr idge to distr ibute the ton er ev enly .[...]
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7 Install p r inter suppl ies 6 Inser t the pr in t car tridge : a Align th e col ored a rrows on either si de of the car tridge with the co rrespo nding ar rows in the pr inter . b Holding t he car tri dge by the handle, tilt t he car tr idge down and gu ide it between the pri nt car tridge grooves . c Push down on the car tridg e until it is fi r[...]
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8 Inst all me mory car ds Step 4: Install memor y car ds Y ou can customi ze your printe r mem or y capaci ty and co nnec ti vi ty by adding option al ca rds. CA UTION: If yo u are i nstal ling m emory cards s ometi me after set tin g up the prin ter , turn the pr inter off and unplug the power co rd before continui ng. Remo vin g the printe r side[...]
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9 Inst all me mory car ds 2 Fir mly push in the two oval tabs as you pull open the side cover . 3 Gently pull o ff the cover and se t it asid e.[...]
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10 Inst all me mory car ds Remo vin g the system board shield Use a No. 2 Phillips sc rewdriver to remov e the system b oard shi eld. 1 Remov e the top screw and se t it asid e. 2 Loose n th e bottom three s crews , but do not remove them. 3 Slid e the sys tem bo ard s hield along the top and bott om groov es and set i t asid e. Installing a me mor[...]
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11 Inst all me mory car ds W arning: Memor y cards a re ea sily damag ed by stati c electr icity . T ouch someth ing me tal on the pr in ter be f o re you touch a me mor y c ard. 1 Comple te the s teps in “Re moving the sy stem board s hield ” o n page 1 0. 2 Unpack the pr in ter memor y card . A v oid to uchin g th e con necti on points a long[...]
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12 Inst all me mory car ds Reinstalling the system b oard shield 1 Align th e me tal shiel d betwee n the top an d bottom groov es and slide it all the way back. 2 Tighten the bot tom three s crews and reatta ch the top screw to k e ep the sh ield in pla ce.[...]
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13 Inst all me mory car ds Reattaching the printer side cover 1 Align the top and bottom tabs with the co rrespo nding slots. 2 As you close the pr i nter sid e cov er , push the ov al tabs fir mly into th e slot s. 3 Close the pr inter fron t cov er . Ta b Ta b[...]
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14 Load pape r Step 5: Load paper Y our pr int er has two s tandard p aper sourc es: tray 1, which ho lds u p to 150 sheets of pla in paper, and a single- sheet manual feed. Use tra y 1 f or mos t pri nt job s. Us e the man ual f eed t o f eed a single page, transp arency , env el ope, label , or car d sto ck. Y ou can incr ease your pr inter paper[...]
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15 Load pape r Loading tray 1 Use tra y 1, which is behind the ma nual f eed, to feed paper a nd spe cial me dia. T ra y 1 hol ds up to 150 shee ts of paper , 1 0 sheet s of tran sparenc ies or la bels,10 env e lopes,10 s heets of ca rd st ock. 1 Extend th e rear pa per s uppor t until you hear a clic k . 2 Flex the sheet s back and f o r th to loo[...]
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16 Load pape r 3 If loadin g: • letterhe ad pape r , inser t letter head with th e top of the page pointi ng down, f acing you • env e lopes, inse r t them ver tica lly , flap side down with the st amp area in the top lef t cor ner T o r educe pa per j ams, do not use en v elo pes th at: – Ha v e e xcessiv e curl – Are stuck together – Ar[...]
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Page 25
17 Load pape r 4 Extend th e front p aper sup por t on the top output b in until you hear a click . 5 If you are pr in ting on legal size paper , compl etely ex t end the fron t paper s uppor t. 6 Open the front output d oor for a straight- through p aper path if you are pr int ing on spec ial me dia. 7 Slid e the paper guide s again st the edges o[...]
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Page 26
18 Load pape r Loading th e optio nal 250-sheet tray 1 Grasp the tabs on eit her sid e of the tra y and pul l it com ple tely out o f the pr inter . 2 Make sure the me tal pl ate is press ed down bef ore ins er ting the tra y into the pri nter . After t he tra y i s inse r t ed, the meta l plate spr ing s b ack up so the pa per can feed into the p [...]
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19 Load pape r 3 If loadin g A4 or lega l size pape r , e xtend the p aper suppo r t on the front of th e tra y . 4 Flex the sheet s back and f o r th to loosen them , f an the sheets on all f our sides, and flex them agai n. 5 If loadin g letter head paper , inser t letterhe ad face down with the top of the p age ent erin g th e pri nter first.[...]
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Page 28
20 Load pape r . 6 Make sure the p aper is un der bo th cor ner buc klers and lyi ng fla t in the tra y . Note: When you loa d the tray , do not exceed t he maximum s tack height in dicat ed by the la bel in the tray . Overfilling th e tray ma y caus e paper jams. 7 Slid e the pa per guid es flu sh again st the e dges of the pa per . Corner buckler[...]
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21 Load pape r 8 Reinstal l the tra y , m aking sure i t is pushed a ll the wa y i n. 9 Sele ct the pape r si ze and type from your softwa re appli catio n. 10 Star t your pri nt job . Loading th e ma nual f eed Us e the ma nual feed to f e ed med ia, one sheet at a time, into your printe r . If you e x per ience p roblems feeding en vel opes o r c[...]
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22 Load pape r • env e lopes, in ser t one envelope v e r tically , flap si de down with the stamp area in the top left cor n er T o r educe pa per j ams, do not use en v elo pes th at: – Ha v e e xcessiv e curl – Are stuck together – Are dam aged i n any wa y – Contain wi ndows, holes, perfor ations, cuto uts, or embossi ng – Use metal[...]
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23 Load pape r 9 When the Lo ad P aper l ight a nd the Press Continue light com e on , place an other piece of media i n the manua l feed. 10 Press and rel ease C ontinue to pri nt anoth er page. Error Paper Jam Load Paper Toner Low Ready/Data Continue Cancel Press Continue[...]
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24 Attach cables Step 6: Attac h cables CA UTION: Do not connec t or disc onnect a communica tion po r t, a telepor t, or a ny other conne cto r dur i ng a ligh tni ng stor m. The pr in ter can b e attac hed to a networ k or d irectly to a com puter to print lo ca lly . Attaching a local cable Y ou can attach your pr inter loca lly u sing either a [...]
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25 Attach cables If you see a me ssag e other tha n Ready on t he displ a y , refer to the publications CD for instr uctio ns on cl ear ing the mess age. Click Printing , and then click Understa nding printer messages . 4 T ur n on your compu ter an d any other pe r ipherals. 5 Go “Ins tall dr ivers f or loc al pr inti ng” o n page 27. P aralle[...]
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26 Attach cables Note: If yo u see a messag e ot her t han Ready o n the displa y , ref er to the publications CD for ins tructions on cleari ng the message. Loo k for inf ormati on abou t underst anding pr inter message s. 5 T ur n on your compu ter an d any other pe r ipherals. 6 Continue w ith “V e r ify pr inte r set up” on page 35.[...]
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Page 35
27 Insta ll dr ivers for local p r inting Step 7: Install driver s f or local printing A local pr inter i s a pr inte r attache d to your com puter using a US B or paralle l ca ble. If y o ur pr inte r is atta ched t o a networ k ins tead o f your compu ter , ski p this s tep and go to S tep 8: “V er ify pri nter setu p” on page 3 5. Note: F or[...]
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28 Insta ll dr ivers for local p r inting Windows In a ddition to the following d river insta llati on inst ruc tions, you may need to refer to the doc umentation tha t ship ped with your comput er and your Windows software. Bef ore y ou install Some v ersio ns of Win dows software may already in clud e a syst em pri nter d r iver , so in stalla ti[...]
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29 Insta ll dr ivers for local p r inting Using Windo ws 2000 with USB or parallel cable When the Found New Hardware Wizard sc reen app ears: 1 Inser t the dr ivers CD . If the C D au to launch es, ex it the CD . Click Next. Note: Y ou need admin istrative acce ss to insta ll pr inte r dr ivers on your compu ter . 2 Selec t Sea r ch f or a suitable[...]
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30 Insta ll dr ivers for local p r inting 5 Select your pri nter a nd dr iver from the list, and then c lick OK . Make sure you sele ct the dr iver in the c orrect langua ge you want to use . D:DriversWIN_9X<LANGUAGE> 6 After the pr inter dr iver is ins talled , click Finish . 7 Use the de f ault pr in ter na me or ty pe a uni que na me f [...]
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31 Insta ll dr ivers for local p r inting 10 Selec t Ye s to pri nt a tes t page, and t hen cl ick Finish . All the necess ar y fi les a re in stalled o n your co mputer . 11 After the test p age prin ts, click Ye s to clo se the mes sage window . 12 Click Finish to complete the insta llation. Y ou are now ready to pri nt. Using Wi ndo ws NT with a[...]
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32 Insta ll dr ivers for local p r inting Macintosh Maci ntosh O S 8.6 or later is req uire d f or USB pr inting. T o pr int loc ally to a US B-attach ed prin ter you must crea te a desk top pr in ter icon (Macin tosh 8 .6–9.x) or cr eate a queue i n Pr int Cen ter (M acintos h OS X). Creating a des ktop printer icon (Macintosh 8.6–9.x) 1 Insta[...]
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33 Insta ll dr ivers for local p r inting 9 Specify a pr i nter nam e, and then c lick Save. Yo u r printer is no w sav ed as a de sktop pr inter . Creating a qu eue in Print Cen ter (Macintosh OS X) 1 Install a pr inte r P os tScr ipt P r inter De scr ip tion (PP D) fi le on your compu ter . a Inser t the drivers CD . b Doub le-cli ck Mac OS X , a[...]
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34 Insta ll dr ivers for local p r inting in each package gi v es d etailed i nstr uc tions f o r insta lling and using Le xmar k pr inte rs in UNI X and L inux environm ents. All the p r inter dri ver packages sup por t local pri nting using a parallel conne ction . The dr iver package for Sun So lari s su ppor ts USB conne ction s to S un Ray app[...]
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35 V er ify pr inte r setup Step 8: V erify printer setup Tu r n i n g o n the printer 1 Plug one end of the p rint er co rd in to the p ower cord con nector at the b ack of the pr int er and the other end in to a pr oper ly grounded ou tlet. 2 T ur n on the pr inte r . All ind icato r lights cycle ( each lig ht blinks, from top to bottom, and the [...]
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36 V er ify pr inte r setup What do I do next? Ta s k Go to page… Configu re f or TCP/IP 37 Distrib ute inf or mation to users 42[...]
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37 Con figure f or TCP /IP Step 9: Configure f o r TCP/IP If you hav e T CP/IP a vailable on your networ k, we recom mend th at you assign an IP a ddress to the p r inter . Assigning a prin ter IP address If your network is using D HCP , an IP addres s is au tomatic ally as sign ed after you con nect the ne twor k cable to the pr inter . 1 Look f o[...]
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38 Con figure f or TCP /IP Ve r i f y i n g t h e IP settings 1 Pri nt anot her Ne twork S etup pag e. Look un der the “ TCP/IP” heading and make sure the IP addr ess, netmask , and gatewa y are what you expected. See “Pr inti ng se tup pages” on pa ge 3 5 if you need h elp. Note: On Windows compu ter s, click Star t Programs Command prom p[...]
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39 Install d r ivers for networ k pr intin g Step 10: Install driver s f or netw ork printing After you hav e assigned an d veri fied the TCP/ IP set tings, you are ready to inst all the pr inter d r ivers on eac h networ k com pute r . Windows In Wi ndows environmen ts, network pr inters can be configur ed for direct pr intin g or sha red pr inti [...]
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40 Install d r ivers for networ k pr intin g Supp orted net wor k pri nter ports • Micros oft IP por t —Wind ows NT 4.0, Wind ows 2000 , and Wind ows XP • Le xmar k networ k por t—Win dows 95/98 /Me, Windows NT 4 .0, Windows 2000, an d Windows XP Supp orted pri nter d river s • Wind ows syst em p r inter dr iver • Le xmar k cus tom pr i[...]
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41 Install d r ivers for networ k pr intin g Note: The Su n Sola r is and Linux package s are available on the dr ivers CD and on Le xmark’ s We b site at www .l e xmark .com. Le xmar k provid es a pr inte r dr iver package f or eac h suppor ted UNIX and L inux platform . Th e User’ s Guide in each pa ckage giv es detailed instr uct ion s f or [...]
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42 Distr ibute informati on to users Step 11: Distrib ute inf ormation to user s Identifying printer users Se veral types of us ers may need ac cess to the inform ation sto red on the publications CD: • Use rs se nding pri nt j obs • Network pri nter a dministrator s • Help desk per son nel • Inf orma tion te chnol ogy suppo r t s taff Loca[...]
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43 Distr ibute informati on to users Distributing the inf ormation Y ou can gi ve users acc ess to the infor matio n on the Pu b licati ons CD in several wa ys: • Give the Pu b licati ons CD to a syste m admi nistrator or the Help desk. • Cop y the ent ire con tents o f the CD ( or just s pecific topics) to a shared networ k dr ive or intrane t[...]
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44 Unders tanding the ope rator pane l ligh ts Under standing the operator panel lights The opera tor panel light s mean different thin gs, depend ing on their sequenc e. They indicate tha t the pr inter is ready to pr in t, the pr inte r needs in ter vention , or th e pr inter needs ser vicing. Some of the mo re comm on lig ht seq uence s are show[...]
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45 Unders tanding the ope rator pane l ligh ts Operator p anel terms Continue Cancel Light is on Light is off Light is blinking Light is b linking slowly Press Conti nue • Press Conti nue br iefly (approximatel y one se co nd) to restar t the pr inte r . • Press and re lease Continue twic e quickly to displ a y an err or code. Press Cancel • [...]
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46 Unders tanding the ope rator pane l ligh ts The pr in ter is r eady to r eceive and pr ocess data. The pr in ter is busy re ceivi ng or pr ocessi ng da ta . Error Paper Jam Load Paper Toner Low Ready/Data Continue Cancel Press Continue Error Paper Jam Load Paper Toner Low Ready/Data Continue Cancel Press Continue[...]
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47 Unders tanding the ope rator pane l ligh ts The pr in ter is wai ting unti l addi tional data i s rece ived. T ra y 1 or the opt ional 250-she et tra y is ou t of med ia or the media did not f eed proper ly . Error Paper Jam Load Paper Toner Low Ready/Data Continue Cancel Press Continue Error Paper Jam Load Paper Toner Low Ready/Data Continue Ca[...]
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48 Unders tanding the ope rator pane l ligh ts The pr int er promp ts you to lo ad anoth er sh eet of me dia in the manual f e ed. The pr inte r detects a jam. Press and r eleas e Continue twice qui ckly to disp la y the seco ndar y paper jam li ght seque nce. Error Paper Jam Load Paper Toner Low Ready/Data Continue Cancel Press Continue Error Pape[...]
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49 Unders tanding the ope rator pane l ligh ts The pr inter ale r ts y ou that the tone r is getting low . T o us e the remaini ng toner , r emov e the p rint car tr idge, gently shake it ba ck and f o r th, and reinse r t it. When the pr in t fades or no l onger pr i nts sati sfactori ly , replac e the pr int car tr idge. (On the Le xmar k E 321, [...]
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50 Unders tanding the ope rator pane l ligh ts The pr inter h as a se r vice er ror . T u r n the pr inte r off and back on. If the lig hts are st ill b linking , contac t your point of pu rcha se . Error Paper Jam Load Paper Toner Low Ready/Data Continue Cancel Press Continue[...]
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51 T ro ubleshooting t ips T r oubleshooting tips Proble m: What to do: Installi ng a print cartridge Chara cte rs app ear lig ht or b lu rred. • The p rint cartridge ma y be lo w on to ner . Replac e the c ar tridge. The p rinter se ems to be printing , but p ages are b lank. • The p rint cartr idge has an error . Replace t he cartr idge . The[...]
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52 T ro ubleshooting t ips The pa per f ails to f eed from tray 1. • Mak e sure tra y 1 i s selec ted from the printe r driver . • Remo ve the pap er from tra y 1 and f an the pape r . The pa per f ails to f eed f rom the option al 250-shee t tra y . • Mak e sure opti onal 2 50-sheet t ra y is se lected from t he printer dri ver . • Mak e s[...]
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53 Stateme nt of Li mited Warranty Statement of Limited W arranty Lexma rk Inte rnational, Inc., Le xi ngton, KY This warranty applies to the Un ited S tates a nd Canada. F or custom ers outside th e U .S. and Canada, ref er to th e coun tr y-sp ecifi c warranty inf or mati on that came wi th your pr inter . Lexmark E321 , E323 This S tatemen t of [...]
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54 Stateme nt of Li mited Warranty off ers a variety o f extended warranty pro grams that include an e x tension of tech nical supp or t. For product s no lo nger covered by a Le xmar k warranty , technic al su ppor t ma y only be av ailable for a f ee. Extent of warra nty W e do not warrant uni nterr upte d or error -free operation o f a produc t.[...]
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www.lex mark.c om Le xmark and Lexmark w ith diamond d esign are trademar ks of Lexmark Inter national, Inc ., registered in the United States and/or other countries. © 2002 Lexmark Inter national, Inc. 740 West New Circle Road Le xington, K entucky 40550 P/N 21S 026 0 E.C . 1SP004[...]