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Table of contents for the manual
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Page 1
Lexmark E 460 dn, E460 dw, an d E462 dt n User's Guide January 2 010 www.lexmark.com Ma chin e type(s ): 4513 Model (s): 630, 63 W, 6EW[...]
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Page 2
Contents Saf ety i nforma ti on.... ..... ..... .... ..... .... ..... ..... .... ... .... ..... .... ..... ..... .... ..... .9 Lear ning ab out the print er.. ..... ..... .... ..... .... ..... ..... .... ..... .... ..... ..... ...1 0 Thank you fo r choosing this pr i nte r!.............. ............... ........ ............... ............... ....[...]
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Page 3
Adjus t in g Power S aver ............ ....... ............. .............. .............. .............. .............. .............. .... ......... ....... .............. .............. ............ 41 Recycling.......... ............................... ................ ................................ ............................... ...........[...]
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Page 4
Printing inform ati o n pages................... ............ .......................... .......................... .................. ....... .......................... ........69 Printi ng a fon t sample l is t ...... .............. .............. ....... .............. ............. .............. .............. .... ... .............. .........[...]
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Page 5
Setup me nu .......... .............. .............. .............. ....... ............. .............. ............... .............. .. ........... ....... .............. .............. .............. ... 100 Finish ing m en u ............ .............. ....... .............. ............. .............. .............. .............. ..........[...]
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Page 6
Understanding jam messages and locations ....................... ..................... ..................... ...................... ............ .......124 200 paper jam........ ................................. ................................ ................................. ........ ........................ ...........................126 201 pa[...]
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Page 7
30.yy Invalid r efill, ch an g e cartri d g e ...... .............. ....... .............. .............. .............. .............. ...... ....... ....... .............. .............. ... 141 31.yy Replac e d e fective or missing car t r idge ... .............. .............. .............. ....... .............. ............. .... ... .......[...]
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Page 8
Paper frequ ently jam s ..... ............... .............. ............. .............. .............. .............. .............. ... .... .............. ............. .............. .......... 1 51 Paper jam messag e r em ains after jam is cleared ... .............. .............. .............. .............. ............. ....... .. ..... .[...]
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Page 9
S a fet y information C AUTI ON—P OTE NTIA L IN JURY : S ee the enclo sed S af et y S h eet b efore mak i ng a ny cable or electrical conne cti on. Connec t the power c ord to a prop erly grounded elec t r ical outlet th at is n ear the product an d eas ily accessibl e. Do no t plac e or use th is pro duct ne ar wate r or wet lo cati ons. C AUTI [...]
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Page 10
Learning about the printer Thank you for choosing this printe r! We've worked hard to make s u re it will m eet y our n eeds. To sta rt usi ng your ne w pri nter righ t awa y, u se the setup m a t eria ls that ca me with th e printe r, and th en skim th e Use r’s Guid e to le arn ho w to perf orm ba sic task s. To g et t he most o ut of you [...]
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Page 11
What are you look ing for? Find it h e re The latest supplemental in formation, updates, and technical support: • Documentation • Driver dow n loa ds • Liv e chat support • E-m ail su ppor t • Telephone s upport Lexmark S upport Web si te— http://support .l exmark.c om Note: Select your region, and th en select your product to view th e[...]
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Page 12
1 2 3 4 5 1 Rea r 300 m m (1 2 in. ) 2 Rig ht side 20 0 mm (8 in .) 3 Fro nt 300 mm (1 2 in. ) 4 Left s ide 12.7 mm (0.5 i n.) 5 Top 300 m m (1 2 in. ) Printer configurations Basic m odel The f ollo wing il lus tratio n show s the p r i nte r front wi th its basic fe atu res or pa rts: Lear ni ng a bout the pri nte r 12[...]
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Page 13
1 Front d oor release button 2 Paper stop 3 Sta nda rd exi t bin 4 Prin ter contr ol panel 5 Sys te m boa rd do or 6 Sta ndar d 25 0-s hee t tr ay (T ray 1) 7 Multipurpos e f eed er d oor 8 Front d o or Th e follow ing illu stra t i on sh ows th e printer back w ith its bas ic feat ures or parts : Lear ni ng a bout the pri nte r 13[...]
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Page 14
1 Rear door 2 Eth ernet port 3 USB port 4 Para llel port No te : N ot a vai l abl e o n all m ode ls . 5 Pri n ter power cord s ocket 6 Power s witch 7 Sec ur ity s lo t Lear ni ng a bout the pri nte r 14[...]
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Page 15
Conf igured mode ls Th e follow ing illu stra tion sh ows th e prin ter con figured with an opt ional drawer: 1 Front d oor release button 2 Paper stop 3 Sta nda rd exi t bin 4 Prin ter contr ol panel 5 Sys te m boa rd do or 6 Sta ndar d 25 0-s hee t tr ay (T ray 1) 7 O ption al 25 0- or 550- shee t dra wer (T ra y 2) 8 Multipurpos e f eed er d oor[...]
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Page 16
The foll owing di agrams and t ables p r ovi de mor e informati on about the prin ter cont rol panel items: Item Descr i pt ion 1 Menus button ( ) Opens the menus Note: The menus are available on ly wh en the printer is in the R eady stat e. 2 Back button ( ) R eturn s the displa y to the previous scr ee n 3 Stop button ( ) Stops all pri n ter a c [...]
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Page 17
Item Descr i pt ion 4 Indicator li ght Indicates the printer status: • Off —The power is of f. • Bli nking gree n —The printer is war ming up, proces sing data, or pr inting. • Solid gr een —The pr inter is on , but idle. • Soli d red —Op erator intervention is needed. Item Descr i pt ion 1 Display Shows mes sag es that communicate [...]
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Page 18
Item Descripti on 1 Key pa d Enter n umber s or symbols if the display screen h a s a f ield that accept s these entries. Using the standard e xit bin and paper stop The standar d exi t bin ho lds up to 150 sheets of 20 lb paper. It collects prin t jo bs f acedown. Th e standard exit bin includes a pape r stop tha t keeps pa per from sli ding out t[...]
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Page 19
Not es: • Do n ot leave the paper stop in the open position if yo u a re printing on tran s pa rencies. Doi n g s o m a y cause creases in the tr ansparen c i es. • When mov ing the prin ter to a nother l ocation , make sure th e paper stop is clos ed. Lear ni ng a bout the pri nte r 19[...]
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Page 20
Additional printer setup Installing int e rna l options CAUTI ON—SHOCK HAZAR D: If you are acces sing the sy stem bo ard or insta lling optiona l h ar dware or memory de vic es somet ime af ter sett in g up th e pr inte r, t hen tur n th e p rin ter off , an d un plu g t he pow er co rd f ro m t he wal l outle t befo re cont inuin g. If yo u hav [...]
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Page 21
2 Use the follow ing il lustration to loc ate th e approp ri a te conn ector. Warning—Potentia l Damage: S y s tem board electroni c c omponents are easil y damag ed b y st atic electric ity. Tou ch som ething m eta l on the pr inter b efor e to uch ing any sys tem bo ard el ectr o n ic com pone nts or co nnecto rs. 1 E ther net co nne cto r 2 US[...]
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Page 22
An op tiona l memory c a r d can be pu rcha sed sepa ratel y and at tached t o th e syst em b oard. To insta ll the memo ry card : 1 Turn the pri nter o ff. 2 Acc ess the syst em bo ard. 3 Unpack the me mory card. Not e: Avoid t ou ching the connecti on poin ts a long the edge of t he card. 4 Al ign th e mem ory c ard wit h its co nn ecto r on th e[...]
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Page 23
It may requ ire so me f orce to fully seat the car d. 7 Ensur e tha t eac h l at ch fits o ver th e not ch o n eac h en d of the card. 8 Close t he system boa rd door. 9 Turn th e p rinter back on. 10 Open the prin ters fol der: a Cl ick , or c lick Sta rt an d t hen cl ic k Run . b In t he St art Se a rch or Run b ox , t yp e co ntro l pri nte rs [...]
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Page 24
Inst alling a flash memor y or fi rmware ca rd Th e sys tem board has two conne ctions f or an optional flas h memory or f irmware c ard. Only one of each ma y be instal led, but the conn ectors ar e inte r c hangeab le. CAUTI ON—SHOCK HAZAR D: If you are acces sing the sy stem bo ard or insta lling optiona l h ar dware or memory de vic es somet [...]
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Page 25
4 Push the ca rd fi rmly i nto p lace. Not es: • The entir e length o f the co n n ector on t he card must touch a nd be flus h agains t the s ystem board. • Be ca reful n ot to dama ge the conn ector s. 5 Close t he system boa rd door. Installing hardwa re options Installi ng a 2 50- or 550-sheet drawer C AUTI ON—P OTE NTIA L IN JURY : The p[...]
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Page 26
An opt ional drawer a ttach es under the prin ter. A d rawer c onsists of two p arts: a t ray and a support unit . The prin ter sup port s one optio nal drawe r; y ou ca n inst all a 250- or 550- sh eet dra wer . CAUTI ON—SHOCK HAZAR D: If you are acces sing the sy stem bo ard or insta lling optiona l h ar dware or memory de vic es somet ime af t[...]
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Page 27
6 Alig n t he o u t er edges of the prin ter w ith the o uter edges of the drawe r, a nd th en s lowly lo wer t he pr inter in to plac e. 7 Turn th e p rinter back on. 8 Open the prin ters fol der: a Cl ick , or c lick Sta rt an d t hen cl ic k Run . b In t he St art Se a rch or Run b ox , t yp e co ntro l pri nte rs . c Pre ss Ente r , or clic k O[...]
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Page 28
Attachi ng cables 1 Conn ect the p rinte r t o a c ompu ter o r a netw ork. • For a local connect ion, use a USB or parallel cable. • For a network con nection, u se an Ethernet c able. 2 Conn ect th e p ower cord to the prin ter fi rst and th en to a pr operl y grou nded wa ll out let. 1 Eth ernet port 2 USB port War ning— Pote nti al Dama g[...]
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Page 29
Verify ing printer setup Printi ng a me nu set tings page Pri nt a menu se ttings pa ge to rev iew the curre nt m enu setti ngs and to ve rify if the print er o ption s a re in stal led cor r ect ly. Not e: I f you ha ve not m a d e any men u item se ttings chang es yet, th en the me nu sett ings pa ge list s all the factory def ault s etting s. On[...]
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Page 30
Setting up the printe r softwar e Inst alling pri nter soft ware A p rin ter d riv er i s s oftw are th at lets t he c ompu ter com mun icat e w ith the prin ter . Th e prin ter soft ware is typi ca lly inst alled du ring the in itial pri nter setup . For W indo ws user s 1 Clo se al l open software progra ms. 2 Inse rt the S oftware and Docume n t[...]
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Page 31
4 Clic k the In stall O ptio ns tab. 5 Under Available O pt i on s , add any in s tal l ed hardware options. 6 Clic k Ap pl y . For Ma cint osh use rs In Mac OS X version 10. 5 or later 1 From the Apple m enu, c h oo se Syst em Pref erences . 2 Clic k Pr in t & Fa x . 3 Sel e c t the pri nter, and th en click Op tions & Su pplies . 4 Clic k[...]
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Page 32
• Secur ity Metho d —Th ere a re three bas ic opti ons for Se cur ity Meth od : – WEP key If your net work uses more t han one WEP k ey , enter up t o four in th e provided spaces. S elect the key c u rrently in u se on the n etwork b y selec ting th e D efaul t WEP Tran smit Ke y. or – WPA or WP A2 passp hra se WPA includes encry ption as [...]
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Page 33
Do no t connect t h e USB cabl e until instructed t o do so on the scr een. 2 Inse rt the S oftware and Docume n tat ion CD. 3 Clic k Insta ll Printer and Software . 4 Clic k Ag r ee to agree t o the Licen se Agreemen t . 5 Clic k Suggest e d , and th en click Ne xt . 6 Clic k Wir eless Netwo r k A ttach . 7 Tempo rarily c onnec t a USB cable betwe[...]
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Page 34
Inst alling the printer on a wir eles s netw ork (Ma cintosh) Prep are to confi gure t he pri nter 1 Loca te t h e prin ter MAC address on th e sheet th at sh ipped w i th t he pr i nter. Write the last six digits of the MAC address in the s pace p rovided below : MAC addr es s: ___ ___ ___ ___ ___ ___ 2 Conn ect th e p ower cable to the prin ter a[...]
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Page 35
Con figu re t he prin ter f or wi re less acce ss 1 Type the name of your networ k (SS I D ) in the appropriate field. 2 Selec t I n frastructu re as your Net work Mo de if you are using a w ireless r outer. 3 Sel e c t the ty pe of secu rity you u s e to prote ct your wi rele ss netw ork. 4 Ente r th e se curity infor mati on ne cessar y for the p[...]
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Page 36
3 Cl ick + . 4 Sel ect th e pr inter fro m the list. 5 Cl ick Add . In Mac OS X version 10.4 and earlier 1 From the Finder desktop, choos e Go > Ap plications . 2 Dou ble-c lick t he Util ities folder. 3 Locate a nd double-click Printer Setup U tility or Pri nt Ce nte r . 4 Fro m the Pri nter L ist, ch oose Add . 5 Sel ect th e pr inter fro m th[...]
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Page 37
If t he CD does not launc h after a minute, then do the fol lowing: a Cl ick , or c lick Sta rt an d t hen cli ck Run . b In t he St art Se a rch or Run b ox , t yp e D: set up.e xe , w her e D i s th e lett er o f you r CD o r DVD dri ve. 2 Clic k Insta ll Printer and Software . 3 Clic k Ag r ee to agree t o the Licen se Agreemen t . 4 Selec t S [...]
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Page 38
In M ac OS X ver sion 1 0.5 or late r 1 From t he Apple m enu, choos e Syst em Pref erences . 2 Cli ck Print & Fax . 3 Cli ck + . 4 Cli ck IP . 5 Type th e IP address o f your prin ter in th e Address field. 6 Cli ck Add . In M ac OS X ver sion 1 0.4 an d earl ier 1 Fro m the Fi nde r desk top, ch oos e Go > Ap plications . 2 Dou ble -cli ck[...]
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Page 39
Minimizing your printer's environmenta l impact Lexm ark is comm itte d to environ mental sus taina bility and is con tinu ally im proving its print ers to reduc e their impa ct on the environmen t. We design wi t h t h e env ironment in mind, eng in ee r o ur packaging to reduc e materi als, and pr ovide coll ectio n and recy cli ng pr ogram [...]
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Page 40
Avoi d paper jams Care fully sele ct a nd load pap er t o avoi d pap er jams. F or m ore in form atio n, see “Av oidin g jam s” on p ag e 123. Saving energy Using Eco-Mode Use Eco-Mo de t o qui ckly s el ect one or more ways to reduce your printer 's en v ironmen t a l i mpact. Not e: See the ta bl e f or th e mul tiple settings that ch an[...]
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Page 41
Choose To On (Text/ Graphics) Note: This setting is best su i ted for prin ting text and li n e grap hics. Redu ce printer no ise. • Print j ob s are pr oc ess ed at one-half the n ormal processing speed. • Pri n ter engine motor s do not s tart until a job i s ready to prin t. There is a s h or t delay before th e f irst page is pr int ed . ?[...]
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Page 42
Usi ng the pr inte r cont rol pa nel 1 Mak e s ure th e p rinte r is on an d Read y app ears . 2 Pre ss . 3 Pres s the u p or down a rrow but t o n un t i l Sett in gs app ears, a nd th en press . 4 Pres s the u p or down a rrow but t o n un t i l Gene ral Sett ings appear s, and t hen pres s . 5 Pres s the u p or down a rrow but t o n un t i l Tim[...]
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Page 43
Retu rning L exmar k cart ridges for reus e o r recyclin g Th e L exma rk C artr idge Coll ectio n Progr am d ivert s mill ions of Lex mark ca rtridg es from lan dfill s annua lly by mak ing it b oth easy and f ree for L exmar k cust omer s to retu rn u sed ca rtrid ges to L exmark for r euse or rec yclin g. On e hun dred perc en t of t h e empty c[...]
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Page 44
Loading p aper and specia lty media This section ex plains how to l oa d the 2 5 0- and 5 50 -sheet trays and the multipu rpose feeder. It also includes inf ormatio n about paper orientat ion, s etti ng the Paper Size a nd Pape r Type, and l inkin g and u nlink ing t rays. Setting the paper size and type 1 Make sure t hat the pr inter i s on and Re[...]
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Page 45
6 Pres s the u p or down a rrow but t o n un t i l app ears next t o the cor rect un it of m ea sure, and then pr ess . Subm itt ing se lecti on appears, followed by the Univ ersa l Set up menu. 7 Pres s and releas e un til Re ady appears . Spec ify the paper height a nd widt h Defini ng a speci f i c h e ight and width measuremen t for th e Uni ve[...]
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Page 46
2 Squeeze and slide t he guides to the c orrect po sition for t he paper size you are load in g . For lo n g pape r l ike A4 or legal, squeeze and slide t he length guide ba ckwards to a ccommodate the length of paper y ou are l oa ding. Load ing pa per and spe cia lty medi a 46[...]
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Page 47
If you ar e load ing A6 -size p aper: a Squeeze and s lide the l en g th guide t ow a rd the center of the t ray to t he A5 size po sition. b Raise the A6 backstop. Not es: • Tray 1 accommod at e s o nly 1 5 0 sh eets of A6 -size p aper. Notice the maximum fill line on the A6 backst op whic h ind icates the max imum h eigh t for l oading A6-siz e[...]
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Page 48
1 Maximum f ill line Load l etter head wi th the to p edge of the shee t tow a r d the fr ont of the tray and th e desig n faced own. 5 Squeeze and slide t he guides t o lightly tou ch the s ide of the stack. Load ing pa per and spe cia lty medi a 48[...]
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Page 49
6 Inse rt the tray. 7 If t he paper type you l oaded differs fro m t he type t h at was pr eviously lo a ded in th e tray, then change t he Paper Size /Type s ettin g from th e pri nter co ntro l panel P aper me nu. Using the multipur pose feeder You may want to u se the mu ltipurpos e feeder when you pri nt on di ff er ent sizes a nd types of pape[...]
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Page 50
2 Gra s p the rais ed handle, an d pull t h e extensio n forward. 3 Gra s p the han d l e, and pull the exten sion so it flips forward. 4 Guide the extens ion dow n g en tly so t he mul t ipurpo se feeder is exten ded f ully an d o pen. Load ing pa per and spe cia lty medi a 50[...]
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Page 51
Loadi n g the mu ltipur p ose feeder 1 Squeeze the tab located o n the r ight width guide, a nd move th e guides o ut fully. 2 Prepa re the p aper or sp ecialty m edia for loading. • Flex sheets o f paper or paper labels back and fo r t h to loose n t hem, and th en fan them. Do not fold or crease the paper or labels. Straighten t h e edg es on a[...]
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Page 52
• Flex a st ack of envelopes ba c k and fo r t h to loo sen them, an d then f an them. Straighten the edges on a level surf ace. Not e: F a nning preven ts the edg es of envelopes f rom stick in g together . It also he lps them feed p roperly to avoid jams. D o not fold or crease envelope s. 3 Loa d the paper or s pecialty media. Not es: • Do n[...]
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Page 53
• Load letterh ead with t he logo faceu p and the t op edge ent ering the pr inter fir s t . • Load enve lopes wit h the flap sid e down and the st amp loca tion in the p osition sh own. The stamp an d addres s are shown to illus t r ate the proper orient ation for loadin g en velopes. Warning—P o te ntial Damage: Ne ver use en velopes with s[...]
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Page 54
5 Sli de t h e paper g ently into the multipur pose feeder until it comes to a stop. Pape r sh ould lie flat in the mult ipurpose f eeder . Make su re the pa per fits l oosely in the multipu rpose feeder and is not bent o r wrinkled. 6 From the prin t er control panel, set t he Paper Size and P ap er Type. Linking and unlinking tra y s In ad diti o[...]
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Page 55
Crea ting a cus tom na me fo r a paper type If the prin ter is o n a net work, you c an us e the Embe dde d We b Ser ver to def ine a nam e other than Cus tom Typ e <x> for eac h of th e custom paper types that a re loaded. 1 Type the printer IP address into the address field of your Web b rowser. Not e: If y ou do not k now th e IP add res s[...]
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Page 56
a From the P aper men u, press t he down arrow butt on unti l Cust om Ty pes appear s, an d then pre ss . b Pr ess t he down a rro w butt on unti l app ears n ext to the c u stom paper t ype n ame y ou selec ted in step 7 on page 55, and then pr ess . c Pre ss th e do wn a rrow bu tton unt il a ppears next to the Paper Type setting y ou want, a nd [...]
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Page 57
Paper a nd specialty media guideline s Paper and specialty media ar e pap er, card stock, envelopes, paper l abels, and t r ansparen cies. A number of items mu st b e c onsid ere d conce rning the sele ctio n of pa per and spe cialt y me dia bef or e pri nti ng. T his cha pte r pro vid es inf ormatio n on ma k i ng s elect ions and caring fo r pap [...]
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Page 58
Condi tion pap er bef ore prin ting by stor ing it in it s origi nal wra pper in the sa me envir onment as the pr inter f or 24 to 48 hours befor e print ing. Exten d the time se vera l days i f t he sto rage o r tran spor tati on envi ron ment is very dif feren t fr om t he print er envi ronm ent. Thi ck p aper may also re quir e a long er condi t[...]
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Page 59
Sele cting pre printe d for ms and letter head Use these guidelines when selectin g pre printed forms a nd letterhead: • Us e gra in lo ng fo r 60–9 0 g/ m 2 (16– 24 l b) pape r. • Use only for m s and letter head pri n t ed using an offs et lithog raphic or engraved p rinting p rocess. • Avoid pa pers wit h rough o r heavily textured sur[...]
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Page 60
• St ore individu al packag es on a f l at surfa ce. • Do no t sto re anyt hing o n top of i ndiv i d ual p aper pa ckag es. Supporte d pa pe r sizes, types, weights, a nd capaci ties The foll owing tabl es provide i nformat ion on stan dard and o pt i onal p aper sources, t h e types of paper t h e y support , and cap a ci ties. Not e: F o r a[...]
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Page 61
Paper type Stan dard 2 50-she et tray (Tr ay 1) Sta ndard or optional 250-s heet t ray (Tra y 2) Optional 550-sh eet tray (Tray 2) Mult ipu rpo s e feeder Duplex path 1 Single-si ded paper labels are supported fo r occasional use. It is recommended to prin t 20 or fewer p a ges of pa per labels a month. Vinyl, ph armacy, and d ua l-side d labels ar[...]
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Page 62
Paper size Dimensions Stand ard 250-s heet tr ay (Tra y 1) Sta ndard or optional 250-sh eet tray (Tray 2) Optional 550-s heet tra y (Tra y 2) Mu ltipu rpo se fee der Duplex path Univ er sal 3 7 6.2 x 127 m m ( 3 x 5 in.) up to 216 x 3 56 m m ( 8.5 x 14 in.) B5 Envel ope 17 6 x 250 mm ( 6.9 x 9.8 in.) X X X X C5 Envelope 16 2 x 229 mm ( 6.4 x 9 in .[...]
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Page 63
Printing Th is chapt er cove rs prin ting , print er repor ts, a nd j ob canc ela tion . S elect ion and hand ling o f pape r and spec ialt y med ia can af f e ct how rel iably doc umen ts print . For more inform ation, see “Avo idin g jams” on pag e 123 and “S toring pap er” on pa g e 59. Printing a docum e nt Printi ng a d ocument 1 Loa d[...]
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Page 64
Printing on spe cia lt y media Ti ps on using le tterhe ad Page orientation is impor tant when printing o n l etterhead. Use the followi ng table to det ermine whi c h directio n t o loa d the le tterhea d: Sou rce or proc es s Print side Pa per orien t a tio n • Sta ndar d 25 0-s hee t tr ay • O ption al 25 0-s heet tr ay • O ption al 55 0-s[...]
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Ti ps on using tr anspar encies Prin t sa m p les on the transparen cies being consider ed for us e b efore buying large quant ities. When printing on trans parencies : • Feed t ransparencies from the s tandard 25 0-sheet t r a y or t he multipu rpose fee d e r. • Use transparen cies design ed specific ally for laser pr inters. Ch eck with t he[...]
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Ti ps on using la bels Prin t sa m p les on the la be ls being consider ed for u s e bef or e buy ing large quan t it ies. Not e: U s e o n l y paper la bel s h eets. Vinyl, pharmacy, and dual -sided l abels are not supported. For de tail ed in fo rmat ion o n lab el pr int ing , char ac ter isti cs , a nd de sig n, se e the C ard Stock & Label[...]
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Printing conf idential and other held jobs Holdin g jobs in the p rinter Whe n sendi ng a job to th e prin ter, y ou can spe cify th at you wa nt the p rinte r to hold the j ob in memor y until yo u start the job from the prin ter c ontrol panel. All print jobs tha t c a n be init iated by the user at the printer are call ed held job s . Not e: Con[...]
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6 Fro m the pr inte r contr ol pa nel, press the up or dow n ar row b u tto n until Hel d jo bs appe ars, and then pres s . 7 Pres s the u p or down a rrow but t o n un t i l appe ar s next t o your user name, a n d then pr ess . 8 Pres s the u p or down a rrow but t o n un t i l app ears ne xt to t he job type or j ob na me, and then press . If y [...]
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Printing infor mation pages For mor e inf orma tio n on pri ntin g in forma tio n pa ges, see “P rint ing a men u set ting s pag e” on pa ge 29 a nd “P rin ting a net work s etup page” on pag e 29. Printi ng a f ont sa m p le list To prin t sam ples of the font s current ly avail able for your pr inter: 1 Mak e s ure th e p rinte r is on an[...]
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Canceling a print job Cance ling a print job from the print er c ontrol panel If the job is forma tting or already printing , and Canc el a job appear s on t he fir st lin e of th e displ ay: 1 Pres s the u p or down a rrow but t o n un t i l Canc el appear s. A list of jobs appears. 2 Pres s the u p or down a rrow but t o n un t i l ap p e ars ne [...]
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In M ac O S X ve rsion 10.4 and e arli er: 1 From the Go m enu, c hoose Appli c a tion s . 2 Dou ble -cli ck Utili ties , and then double-cli ck Printer Setup Utility or Pr int Ce nter . 3 Dou ble- click th e pr inter ic on . 4 F rom the pri nter w indo w, s ele ct t he job to can ce l. 5 From the ico n bar at the t op of the wi ndow, cl ick t he D[...]
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Understandin g printer menus Menus list Paper Menu Reports Network/Ports Default Source Pa p e r Siz e/Type Con figure MP Substitu te Size Pa p er Textur e Pa p er Weig ht Pa p er Loadi ng Cu stom Types Univers al S e tup Menu Set ting s Page Device St atistics Network Setup Pa g e Wir eless Setu p P age Pr ofi les Li st Netware Setup Pa g e Pr int[...]
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Paper menu Defa ult Source me nu Men u item Descri ption Default Source Tr ay < x> MP Feeder Ma nua l Pa pe r Ma nua l E nv Sets a d ef ault paper source for all p rint jobs Notes: • From the Paper men u, C on figure MP must be se t to Cassette in order f or MP Feeder to appear as a menu setting. • Tray 1 is the factory defa ult setting. [...]
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Men u item Desc ription Tray <x> Ty pe Plain Pa per Transpar ency Rec ycle d La bel s Bon d Letterh ead Preprinted Color ed Pap er Lig ht Pa per Heavy Pa per Rough/ C otton Cust om Ty pe <x> Specifies the type of paper load ed in each tray Notes: • Plain Pa per is the factor y d ef ault setting fo r Tray 1. Custom Type <x > is t[...]
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Men u item Desc ription MP Fee der Size A4 A5 A6 Ex ecu tive Foli o JIS B5 Leg al Letter Ofic io (Mexico) Statement Universal 7 3/ 4 Enve lop e 9 En velo pe 10 E nv elo pe C5 Envel ope B5 Env elo pe DL Env elope Oth e r En vel op e Specifies the paper size loaded in the mu l tipurpose feeder Notes: • Letter is the U.S. factory default setting . A[...]
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Men u item Desc ription Manual Env T y pe Env el ope Cust om Ty pe <x> Specifies the type of en velope being manually loa d ed in the multipurpose feeder. Note: Envel ope is t he factory defa ult setting. Note: Only installed trays and feeders are listed in this menu. Conf igure MP me nu Men u item Descri ption Configure MP Cass ette Ma nua l[...]
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Men u item Descri ption Transparency Tex t ure Smooth Nor mal Roug h Specifies th e relative textu r e of th e tran s par encies loaded in a sp ecific tr ay Note: N ormal is the factor y default se tting. Re cy cled Tex tur e Smooth Nor mal Roug h Specifies th e relative textu r e of the recycled paper loaded in a spec ific tray Note: N ormal is th[...]
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Men u item Descri ption Rough/Cotton Texture Roug h Specifies th e relative textu r e of the paper loaded in a specific tray Note: Rough is the factory d efault setting. Custom <x> Te xture Smooth Nor mal Roug h Specifies th e relative textu r e of the custom paper loaded in a specific tr a y Notes: • Normal is the fa ctory default setting.[...]
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Men u item Desc ription Rough Envelope Weight Lig ht Nor mal Heavy Specifies the relative weight of th e r ough envelopes load ed in a spec if i c tr ay Note: Normal i s the factory d efault setting. Letterhead W ei ght Lig ht Nor mal Heavy Specifies the relative weight of th e paper load ed in a spec i f ic tray Note: Normal i s the factory d efau[...]
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Men u item Descri ption Bond Loading Duplex Of f Determin es whether 2-sided printing occurs for all jobs that specify Bond as the paper type No te : Off is the factory d ef au lt setting. Letterhead Loading Duplex Of f Determin es whether 2-sided printing occurs for all jobs that specify Letterh ead as the paper type No te : Off is the factory d e[...]
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Men u item Des cr ip ti on Re cy cled Paper Card St ock Transpar ency La bel s Env el ope Cotton Specifies a paper ty pe when the Recycled setting is s elected in other menus Notes: • Pa pe r is the fact or y d efa ult s e t tin g. • The Recycled ty pe mus t be supported by the selected tray or f eed er in orde r for you t o print from that sou[...]
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Reports m e nu Repor ts menu To pri nt a r epo rt, use the arro w bu tton s to nav igate to the t ype of repo rt you wa nt, a nd th en pr ess . Men u item Descri ption Menu Settings Pa ge Print s a r eport con t a ining info rmation abou t paper l oaded into tr ays, inst alled memory, the tota l page count, a larms , timeouts, th e printer control [...]
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Men u item Descri ption Pr int Dire ctory Prints a lis t o f all the resour ces stored on an opt i onal flas h memory card Notes: • Job Buffer S ize must be set to 100% . • The optio nal flash memory mus t be installed correctly a nd workin g properly. Asset Report Print s a repor t contai ning asset inform ation includi n g th e printer serial[...]
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Men u item Description NPA Mode Of f Aut o Sets the pri n ter to perform the special processin g req uired for b idirectional communication followi ng the conventions defin ed by t h e N P A protocol Notes: • Auto is th e f actor y default se tting. • Changing thi s set ting from the prin ter control panel an d then exiting the menus causes the[...]
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Repor ts menu (unde r the N etwo rk/Por ts menu) The R eports men u item is available from t h e Network/Po rts menu : Net work /Por ts St andard Ne t w o r k or Ne twor k <x> Std Ne twork Setup or N et <x> Se tup Report s Men u item Descri ption Print Setup Page Print NetWare S e tup Pa ge Pri n ts a report contai n i n g i[...]
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TCP/IP menu Not e: This menu is ava ilable only fo r network mo dels or pri nters att ached to p rint server s. Th is menu is avail able from th e N etwork /Port s menu: Net work /Por ts Netwo r k Menu Networ k Setup TCP/I P Men u item Descri ption Ac tivat e On Of f Activa tes TCP/IP Note: On is the factory d efault setting. View H ost[...]
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IPv6 men u Use the follow ing menu items to view or set the Inte rnet Protoc ol version 6 (IPv6) in formation . Not e: This menu is ava ilable only fo r network mo dels or pri nters att ached to p rint server s. Th is menu is avail able from th e N etwork /Port s menu: Net work /Por ts Netwo r k Menu Netw ork Setup IPv6 Men u item Descr[...]
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Men u item Descri ption View S e c ur it y Mode Lets you v i ew the encryption method for the wireless connec tion. “Disa bled ” indicates th a t th e w ireless network is not encrypted. Apple Talk menu Th is menu is avail able from th e N etwork /Port s menu: Net work /Por ts Netwo r k Menu Netw ork Setup Ap p le Ta lk Men u item D[...]
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Men u item Desc ription Pa cket Burs t Yes No Reduces n etwork traffi c by allowing the transfer and acknowledgement of multiple da ta pa c kets to and from the NetWar e s erver Note: Yes is the fa ctory d ef a ult settin g. NSQ/GSQ Mode Yes No Specifies the NS Q/ GS Q Mode setting Note: Yes is the fa ctory d ef a ult settin g. LexLink me nu Th is [...]
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Men u item Des cr ip ti on NPA Mode On Of f Aut o Sets the printer to p erfo r m the special processing requir ed for bidirectional communication followin g the con ventions defined by the NPA pr otocol Notes: • Auto is th e factory def a ult setting. • Chang in g th is setting ca u s es th e printer to r estart. USB Buf fe r Disabled Aut o 3K [...]
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Paralle l me n u Men u item Desc ription PC L Smar tSwi tch On Of f Sets the printer to automatica lly switch to PCL emu la ti on wh en a print job received throu g h a USB po rt requires it, regardl ess of the def ault pr in t er langua ge Notes: • On is the f a ctory de f aul t setting. • When the Off s ettin g is used, the printer d oes not [...]
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Men u item Desc ription Advanced Status Of f On Enable s bidirec tional com munication through the pa rallel port Notes: • On is the f a ctory de f aul t setting. • The Off s ettin g disables para llel port neg otiation. Protocol Sta nda rd Fast bytes Specifies th e parallel port protocol Notes: • Fastbytes is the factory def ault setting. It[...]
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SMTP S etup menu Use the followin g m e nu t o c onfigure t h e SMTP ser ver. Men u item Descri ption Primary SMTP Ga t ew a y Primary SMTP Ga t ew a y Port Secondary SMTP Gateway Secondary SMTP Gatew a y Por t Specif ies SMTP ser v er and port informa tion Note: 25 is the factory default setting for eac h S M TP Ga t ewa y P or t menu item. SM TP [...]
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Securit y menu Miscellane ous me nu Men u item Des cripti on Login R estric t i ons Log i n fai lu re s Failur e time f rame Lo ck out tim e Panel L ogin ti meout Remote Log in timeout Limits the number and ti me frames of f ailed login attempts f rom the pri n ter control panel bef ore all users are locked out Notes: • “Login failures” speci[...]
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Sec urity Audi t Log menu Men u item Des cripti on Export Log Enables a n a uthorized user to e xpor t the securi ty log Notes: • To export the log from the printer contro l pan el, a f l ash drive must be attached to the printer. • From the Embedded Web Ser v er, the log can b e downloaded to a comp u t er. Del ete Lo g Delete now Do not d ele[...]
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Se t Da te/ Time m enu Men u item Descri ption Vi ew Date /Time Lets you view the curren t date a n d ti me s ettings for the printer. Th e fo rmat for the date a nd tim e is: YYY Y-MM-DD H H : MM: YYYY is the f our-digit y ear MM is a tw o-digit month DD is a two-d igit date HH is a two-d igit hour MM is a tw o-digit minute Se t Date /Ti me Lets y[...]
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Setting s menu Genera l Settings me nu Men u item De scription Display Language Eng li sh Franc ais Deutsch Italiano Esp ano l Dansk Nor sk Ne derlands Sve nsk a Portuguese Suo mi Ru ssian Polsk i Ma gya r Tu rkc e Cesky Simplified Chinese Tra d iti o n al Chinese Kor ea n Jap ane se Sets the lang u age of th e text appearing on the dis play Ec o-M[...]
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Men u item De scription Run Initial setup Yes No Instructs the printer to ru n th e setup wizar d Notes: • Yes is th e factory default s etting. • After completin g the setup wi za r d by selecting Done a t the country or region select scr een , the default setting becomes No. Paper S izes US Met ri c Sets paper si zes to u se the standa rd US [...]
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Men u item De scription Timeouts Prin t Time out Disabled 1 s e c –25 5 sec Sets the amount of tim e i n s econds the printer waits to r eceive an end-of-job message before cancelin g the remainder of the print job Notes: • 90 se conds is the factory default setting. • When the timer expires, any partially printed page still in th e prin ter [...]
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Men u item De scription Fac to ry De fau lts Do Not R es tore Res tore Now Returns th e p rinter settings to the factory d ef au lt settings Notes: • Do Not Res tore is the factory d efault setting. Do Not Restore keeps the user-defin ed settings. • Restore Now return s all printer setting s to the factory default settin g s ex cep t Network/Po[...]
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Men u item Descri ption Down load Targ et RAM Flas h Sets the s torage location for d ownloads Notes : • RAM is the factory de f ault s etting. • Storin g d o wnloads in flas h memory p lac es them in permanent storage. Downloads remain in flash memor y even when the printer is turned off . • Storing d o w nloads in RA M is temporary . • Th[...]
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Men u item Des cripti on Duplex Binding Lon g E dg e Sho rt E dg e Defines the wa y duplexed pages are bound and how th e printing on the bac k of the page is oriented in relation to th e printing on th e front of the page Notes: • Long Edge i s th e fa c tory default setting. • Long Edge specifies that binding b e placed on the left edge of po[...]
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Men u item Des cripti on N-up (pa ges-side ) Of f 2-Up 3-Up 4-Up 6-Up 9-Up 12-U p 16-U p Spec ifies that multipl e-page images be p rinted on one si de of a sheet of pa per Notes: • Off is the fac tory default s etting. • The number selected is t h e n umber of page images that will pr int per side. N-up Orde r ing Horizon tal Re verse Ho rizon[...]
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Men u item Descri ption Enhance Fine Lines On Of f Enable s a p rint mod e pr eferable for files such as ar chitectural drawings, ma ps, electrical circuit diagr ams, and flow chart s Notes: • Off is the fac tory default s etting. • To s et Enhanc e Fin e Li nes fr om the so ftware pr ogram: for Wind ows user s, cli ck Fi le Pr int , and th[...]
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Men u item Des cripti on Def ragm ent Flash No Yes Prepares the flash memory to re c eive n ew d ata by retrieving lost storage s p a c e War ning —Pote nt ial D ama ge: Do n o t tu r n off the printer while the fla s h memory is def rag men ting. Notes: • This setting appears only on non-A P A models . • An optiona l fla s h memory car d mus[...]
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Post Script me nu Men u item Desc ription Pr int PS Erro r On Of f Prints a page contain i n g the PostSc r i pt error Note: Off i s th e fa c tory default setting. Font Priority Res ide nt Flas h Es t a blishes the font s earch o rder Notes: • Resid en t is the f actory default setting. • A f o rma tted optional flash memory card must be i n s[...]
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Men u item Des cr ip ti on PCL E mul at i on Settings Pitch 0.08– 100 Spe cifies the font pit ch for s c a lable m o nospa c e d fon t s Notes: • 10 is th e factory default s etting. • Pitch ref ers to the number of fixed-space charact ers per inch (cpi). • Pitch ca n be increa sed or d ecreased in 0.01-cpi in crements. • For no nscalab l[...]
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Men u item Des cr ip ti on Tray Renum ber Assign MP F eed er Off Non e 0–1 99 Assi g n Tr ay <x > Off Non e 0–1 99 Assi g n Man ual Pa per Off Non e 0–1 99 Assi g n Man Env Off Non e 0–1 99 Configures th e printer to work with printer softwa re or progra ms th at use different sourc e assignmen ts fo r tr ays , d rawer s, and feeders [...]
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HTML menu Men u item Descri ption Font Name Alb er tus M T Ant iq ue O liv e Apple C h ancer y Ari al MT Ava nt Gar de Bod on i Bookman Chicago Clare ndon Cooper Black Copper plate Coro net Cour ier Eur os til e Garamond Geneva Gill San s Goudy Helve tica Hoefl er Te xt Intl C G Times Intl C ourier Intl U nivers Joan na MT Letter Gothic Lubalin Go [...]
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Men u item Desc ription Backgrounds Do Not P rint Prin t Specifi es whether to pr int backgrounds o n H TML document s Note: Prin t is the factory def ault setting. Image men u Men u item Des cripti on Auto F it On Of f Selec ts the opt imal paper si ze, sc aling, a nd ori entation Notes: • On is the fa ctory default s ettin g. • The O n s etti[...]
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Maintaini n g the printer Pe riodic ally, c ertain ta sks are requi red to main tain opt imum print qu ality . Cleaning the exterior of t he printer 1 Make sure t hat the pr inter i s turne d off and u nplug ged fro m the wal l outlet . CAUTION— SHOCK HAZARD : To avo id th e r isk of e l ectri c shoc k when cleani ng th e ex ter ior of th e pri n[...]
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Order ing supplie s To o rder su ppli es in th e U.S. , con tact Lex mark a t 1-800 -539-6 275 fo r in formati on ab out Lex mark autho rized s uppl ies de ale rs in yo ur ar ea. In o th er cou ntr ies or regi ons , visi t th e Le xmar k Web Si te a t ww w.l exmar k.com or co ntact the plac e where you purchase d the pr inter. Orde ring t oner ca r[...]
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Part na me Lexmark Return Pro g ram Cartridge Regular cartridge Extr a High Yield Toner C a r tridge E462U 11L E4 62U21G Orderi ng a photocon ductor kit Th e printer issues a messag e to l et you k now th e photoc onduct or kit is n ear it s end of life. At th is time , order a phot oconduc tor kit. Y ou can also see the s t a tus o f the p hotocon[...]
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To re place the ton er cartr idge: 1 Open the f r ont do or by pre ssing t he bu tton on the lef t sid e of th e print er and loweri ng the door . 2 Pres s the bu tton on the bas e of t h e photoc onducto r kit, a nd th en pull t he toner cartr idge ou t using the h andle. 3 Unpa ck t he ne w to ner cart rid ge. Warning—Potentia l Damage: Wh en r[...]
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5 Inst a l l the ne w ton er cart ridge by ali gnin g the rol lers o n the to ner car tri dge wi th the a rrows on the tracks of the ph otocon ducto r k it. Pus h the ton er cartrid ge in as fa r as it w ill go. T he cartri dge clic ks into p lace when correctly i nstalle d. 6 Clos e the fr ont do o r . Replac ing the photo conduct or ki t The p r [...]
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Plac e the u nit on a flat , clean surf ace. 4 Pres s the bu tton on the bas e of t h e phot oconduc t o r kit. P ull the toner cartrid ge up an d out using the han dle. 5 Un pac k t he new pho t ocon duc tor ki t . Warning—Potentia l Damage: Be ca reful not to to uc h the p hoto co ndu ctor d rum . Doi ng so may a ffe ct the pr int qual ity of f[...]
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6 Inse rt th e t one r c a r tri dge into the ph otoc onducto r ki t by ali gnin g the ro ller s on the ton er car tridg e wi th the t rack s. Push the tone r ca rtrid ge unti l it clicks into pl ace. 7 Ins t a ll t h e u nit in t o the pr inter by align ing the ar rows on the gui des of the un it wit h the a rr o ws in the pr inter. Push the u nit[...]
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Moving the printer Moving the printer t o ano ther loc ation C AUTI ON—P OTE NTIA L IN JURY : Th e pr inter wei ght is g reater tha n 18 kg ( 40 l b) an d req uires two or mo re trai ned pe rso nnel to li ft it sa fely. CAUT ION— POTEN TIAL IN JURY : Before mov ing the printer , fol low thes e gui delines to avoi d per s o nal injury or pr int [...]
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Administrative su pport Finding advanced n etworking and administrator information Th is ch apter c over s basic admin istr ati ve sup port t asks . For mor e adva nce d syst em su ppor t task s, see t he Networking Gui de on t he Software and Docum en t ation CD an d the Embedded We b Server Administrato r's Guide on th e Le xmar k Web site a[...]
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Che cking the dev ice st atus Using the Embedded Web Server, you can view pap er tray s ettings, th e level of toner in the print car t r idge, th e perc entage of life rema ining in th e ma intenan c e k it, and capaci t y measuremen t s of c ertain pr inter parts. To vie w t h e device status: 1 Type the printer IP address in the address field of[...]
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You ca n set an ex pirat ion tim e for conf iden tial p r i nt jobs . When a us er has no t prin ted the jo bs with in the de signa ted time period, all of the job s fo r that user are d eleted. Not e: This funct ionality is availa ble only on networ k printers . To m o di fy the c onfi dentia l pr int settin gs: 1 Type the printer IP address into [...]
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4 Pres s the u p or down a rrow but t o n un t i l Fact ory Defa ults appear s, and t hen pres s . 5 Pres s the u p or down a rrow but t o n un t i l Rest ore Now appears, an d then press . Rest ori ng Fa ctory D efau lts appears . Adm ini str ativ e su ppor t 122[...]
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Clearing jams By ca refully selectin g pa per and s pecialt y media and l oading i t properl y , you shou ld be a ble to avoi d most jam s. For mor e in format ion, see “ Avoiding jam s” on page 12 3 . If jam s do occur, fo llow th e step s outlin ed i n this ch apter. Warning—P o te ntial Damage: Never u s e any too l to rem ove a jam. D oin[...]
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Identify ing jams in the pape r path The f ollo wing il lustr ation s how s the path t hat pap er tra vels throug h the pri nter. The pat h vari e s depen ding o n the input sour ce (tr ay or f eeder) a nd depe nding on w h et her a dup lex (tw o-sided ) print job is be ing sent. When a jam oc curs, a j am message a ppears, indicating t h e region [...]
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1 Sta nda rd exi t bin 2 Front d o or 3 Multipurpos e f eed er d oor 4 Tr ay 1 5 Tr ay 2 6 Rear door Jam me s s age numb ers and how to a ccess eac h jam Jam number To access the jam 200 Tr y on e or more of the following: • Remo ve Tr ay 1. • Open the front door, an d th en remove the ph otoc on d uctor k i t. 201 Open the front door, and then[...]
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Jam number To access the jam 234 Tr y on e or more of the following: • Open the front door, and th en op en the rear door. • Remove Tray 1, and then depress the lever. 235 R emove the jam f r om the standard ex it bin. 24x Remove Tray 2. 251 Tr y on e or more of the following: • If the sheet is v i si ble in the multipurpose feed er , gen tly[...]
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3 If you do not see it, op en the front door, and then remove the photoconductor kit and toner cartridge (unit). Not e: Wh e n the ph otoconductor kit and t oner cart r idg e are toget her, they are cal l ed a unit. 4 Lift t he flap in fro n t of the pr inter, a nd remove any j ammed sheets . 5 Al ign and in sert the unit . 6 Clos e the fr ont do o[...]
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201 pape r jam CAUT ION— HOT S URFA CE: The fu ser and the in si de o f the printer n ear t he fuser may be hot. To r educe the risk o f injury from a hot compo nent, al low t he su rface to cool befor e removin g pap er fr om th is are a. 1 Open t he f r ont d o or, and then remove th e unit . 2 Lift t he flap in fro n t of the pr inter, an d th[...]
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202 pape r jam CAUT ION— HOT S URFA CE: The fu ser and the in si de o f the printer n ear t he fuser may be hot. To r educe the risk o f injury from a hot compo nent, al low t he su rface to cool befor e removin g pap er fr om th is are a. 1 Open t he f r ont d o or, and then remove th e unit . 2 Lift t he flap in fro n t of the pr inter, an d th[...]
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4 Remov e t he j a m . 5 Al ign and in sert the unit . 6 Clo se t h e r ear door. 7 Clos e the fr ont do o r . 8 Pre ss . 231 pape r jam CAUT ION— HOT S URFA CE: The fu ser and the in si de o f the printer n ear t he fuser may be hot. To r educe the risk o f injury from a hot compo nent, al low t he su rface to cool befor e removin g pap er fr om[...]
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3 Remov e t he j a m . 4 Clo se t h e r ear door. 5 Clos e the fr ont do o r . 6 Pre ss . If th is does n ot clear t he jam, complete the st eps in “ 2 3 3 pap er jam” on page 1 32. Cle ari ng j ams 131[...]
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233 pape r jam 1 Re move the tr ay fro m the pri nter. 2 Lo cate the lev er sho wn. Pull the le ver dow n to re lease th e ja m. 3 Pul l t he jammed sh eets from the duplex ar ea. 4 Inse rt the tray. 5 Pre ss . If th is does n ot clear t he jam, complete the st eps in “ 2 3 1 pap er jam” on page 1 30. 234 pape r jam A single j a m or multip le [...]
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235 pape r jam A duplex print j o b was sen t to the printer us ing a size of paper not suppor ted for duplex pri nting. A s heet is jammed in t he st andard exi t bin . 1 To r emove the jam, gentl y pul l the jamm ed she et o u t of the s tanda rd ex it bi n. 2 Pre ss . 24x pa pe r jam 1 Re move th e o pti onal tr ay f rom the pri nt er. Cle ari n[...]
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2 Remov e t he j a m . 3 Inse rt the o ption al tr a y . 4 Pre ss . 251 pape r jam A she et of pap er or spec ialty m edia failed to feed c o mpletely f rom the multip ur p ose f eeder . Part of it m ay still be visibl e. If it i s visible, gently pull the jammed sheet from t he front of the m ultipur pose feeder. Cle ari ng j ams 134[...]
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If th e she et is no t vis ible , com ple te the follo win g step s: 1 Open t he f r ont d o or, and then remove th e unit . 2 Lif t the fla p a t the fro nt of th e pr inter , and the n remove any jamme d s heets of p aper tha t are sh ort lengt hs of paper. 3 Al ign and in sert the unit . 4 Clos e the fr ont do o r . 5 Pre ss . Cle ari ng j ams 1[...]
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Troubles hooting Understa nding printer message s Cal ibra ting Wait for t he messag e to cl ear. Cart r i dge Life Excee ded The toner c artridge is exhausted. 1 Remove the used t on er cartridge, and then i nstall a new one. 2 Pre ss to cl ear the mes sage. Change <src> to <c ustom t ype nam e> You can cha nge the curren t p a per sou[...]
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Page 137
Change <sr c> to <size > You can cha nge the curren t p a per source fo r the remain der of t he print job. The fo rmatted page wi l l p r int on the pap er l oaded in the select ed tray. Thi s may c ause clippin g of text or images. Tr y one or more of the fo llowing: • To sel ect the pa per tray with th e correct paper size o r type[...]
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Page 138
Load < src> with < custom s trin g> Try one or more of th e fo llowin g: • Loa d the specifi ed paper i nto the sp ecified s ource to c lear the message and conti n u e prin t in g. • To sel ect the pa per tray with th e correct paper size o r type, p ress the u p or dow n arrow bu tton un til Pape r Chan ged , Cont inue appear s, a[...]
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Page 139
Load Man u a l Fe eder with <cust om string> Try one or more of th e fo llowin g: • Loa d the multipu rpose feeder w i th th e correct pap er type and size. • Ignor e the reques t and prin t on pape r that i s a lready bein g used in one of t h e trays. Press the u p or down a rrow button until Au toma ti call y sele ct pa per appear s , [...]
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Remo ve paper fro m standard bin The standar d exi t bin ha s r eac hed its capacity. Remove paper fr om t he s t andard exit bin to clear the messa ge and co ntin ue pr int ing . Remov e pape r fro m standa rd ou tput bin Remove the sta c k of pape r from t he stan dar d exit bin. Replac e Cartridge The toner c artridge is exhausted. 1 Remove the [...]
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Page 141
Sta ndard Bin Full Remove the sta c k of pape r from t he stan dard exit bin to c lear th e message. Stopp ing Wait for t he messag e to cl ear. Submitt ing selectio n Wait for t he messag e to cl ear. Too m any faile d pane l logins Th e printer is n ow in a lock out mod e becau se: • You attemp ted t o l og in too many times with an incorr ect [...]
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32.y y Cartr idge par t numbe r unsuppor ted by device Remove the toner ca rtridge, and then inst all a s upported one. 32 Re place unsupport ed c a r tridge Remove the toner ca rtridge, and then inst all a s upported one. 34 Sh ort pa per Try one or more of th e fo llowin g: • Loa d the appr opriate pape r in the tray . • Pres s t he up or dow[...]
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Page 143
37 Insu fficie nt memory, some Held Jobs we re dele ted The pr inter deleted s ome held j o bs in order to p r oc ess curre nt jobs. P ress the d o wn arrow button unt il Co ntin ue appears, and then press to clear the messag e. 38 Me mory full Try one or more of th e fo llowin g: • Pres s the u p or down a rrow but t o n un t i l Cont in ue app [...]
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Page 144
52 N ot eno ugh fre e space in fl ash memo ry for r esourc es Try one or more of th e fo llowin g: • Pres s the u p or down a rrow but t o n un t i l Cont in ue app ears, a nd th en press to st op the def ragme nt op eratio n and cont inue p rint ing. Downlo aded fon ts an d macr os not previously st or ed in fla sh m emory are deleted. • Del e[...]
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4 Connect t he power cord to a proper ly groun ded outlet. 5 T urn th e pr i n ter b ack o n. • Pre ss to clea r the mes sage and continue printin g . 58 Too ma ny trays atta ched 1 Turn the pri nter o ff. 2 Unp lug t he p ower cord f rom the wall outl et. Not e: Optional tr ays lock tog ether when st acked. Rem ove stack ed trays one at a time f[...]
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Solving ba s i c printer problems If th ere are ba sic pri nter prob lems, or the pri nter is unrespon sive, ma k e sure: • The po wer cord is plugged i nto the pr inter and a proper ly grounded electrical o utlet. • The el ectrical outlet i s not tur ned off by any switch o r breaker . • Th e prin ter is not p lug ged in to an y surg e pro t[...]
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M AKE SU RE TH E INTERNAL PR INT SE R VE R IS I NSTALLE D PRO PE R LY AND WORKING • Make s u re the in ternal print s erver is pr operly inst alled and that th e prin t er is con nected t o the network. F or more in format ion about insta lling a ne twork pri nter, clic k View Us er's Gu ide and D o c umenta tion on t he Software and D oc u [...]
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Page 148
Job ta kes longer than expected t o pr i n t These are possib le s olutions. Try one or more of the following: R EDUC E THE CO MPLE XITY OF THE PRINT JOB Elimin ate the nu mber and s ize of fonts , the num ber and c omplexity of i mages, a n d the number of pages in t he jo b. C HANGE THE P AGE P RO TE CT SETTING TO O FF 1 From the printer contro l[...]
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Page 149
Large jobs do not co llate These are possib le s olutions. Try one or more of the following: M AKE SU RE C OLLATE IS SET TO O N Fro m Pri nt Prop erti es or the p rinte r cont rol pane l Fini shin g menu, se t Colla te to On. Not e: Setting Collate to Off in the softwar e o verrides the setting in the Finis hing menu. R EDUC E THE CO MPLE XITY OF T[...]
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C HECK TO SE E IF THE OP TI ON IS CONN ECTED TO THE PRINTER 1 Tur n the pri nter o ff. 2 Unp lug th e p rinte r from the wal l outle t. 3 Check t he connec t i on between the option and th e printer. M AKE SU RE TH E OPTION IS INSTALLED Print a menu s ettings p age and c heck to see if t h e option is listed i n the I nstalled O ptions l ist. If th[...]
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Page 151
Solving paper feed problems Paper fr equently ja ms These are possib le s olutions. Try one or more of the following: F AN , FL EX , AND STRA IGHTEN THE P APE R IN THE TRAY OR FEED ER Turn th e stack of paper over, if possible, when y ou reload it in to the tray or feeder. C HECK THE PAPER Use recommended paper and other specialty media. For more i[...]
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4 Pres s the u p or down a rrow but t o n un t i l Prin t R ecove ry ap pears, a nd th en press . 5 Pres s the u p or down a rrow but t o n un t i l Jam R ec overy appears , and t hen pres s . 6 Pres s the u p or down a rrow but t o n un t i l On or Auto appears, an d then p ress . Solving pri nt quality proble ms The informat ion in the f ollowin [...]
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Page 153
Blan k p a ges Try one or more of th e fo llowin g: • Rem ove a nd rei nstal l the t one r cart ridge . • Rem ove and reinsta ll the photoc onduct or kit. If th e printe r still prints blan k pages , it m a y need t o be s erviced. Fo r more informat ion, con tact C u stomer Support. Char acters have j agged or unev en edges If y ou are usi n g[...]
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Page 154
Gray ba ckgro und • For Windows u sers: From Print Pr operties, select a di f f erent Toner Darkn ess settin g before s ending t h e job to prin t. • For Ma cintos h user s: From the print opt ions, Copies & Pag es, or Genera l pop-up menu, cho ose Printer F eatures, and th en choose t he settin g needed from t he Toner D ar k n ess pop- up[...]
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Page 155
Incorr ect ma rgins These are possib le s olutions. Try one or more of the following: C HECK THE GUIDES Move the width and le ngth guid es i n the tra y to the correct pos itions fo r the paper size loaded. C HECK THE P APER S IZE SETTING Mak e s ure the Pape r S ize s etti ng ma tches the pap er lo ade d in the t r a y. C HECK THE P AGE SIZE SE TT[...]
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Page 156
Print is to o dark These are possib le s olutions. Try one or more of the following: C HECK THE DARKNE S S , BRIGH TNE SS , AN D C O NTRAST SETT INGS The Tone r Darkn ess sett ing is too dar k , th e Bright ness s etting is t oo dark, or th e Con tras t setting is too high. • For Windows u sers: From P r int Proper t i es, c h ange these set t i [...]
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Page 157
Print is too li ght These are possib le s olutions. Try one or more of the following: C HECK THE DARKNE S S , BRIGH TNE SS , AN D C O NTRAST SETT INGS Th e T oner Dark ness s etting is too light, the Br ight ness se tting i s too lig ht, or th e Cont rast se tti ng is too lo w. • Fro m the prin ter con trol pan el, chang e thes e setting s from t[...]
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Page 158
Skew ed pri n t C HECK THE PAPER GU IDES Move the guides in the tray to the c orrect pos itions f or the paper size l oaded. C HECK THE PAPER Make sure y ou ar e usin g pape r that meets the prin ter s pecific ations . Tone r fog o r backg round sha ding appe ars on t he page These are possib le s olutions. Try one or more of the following: T HE TO[...]
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Page 159
To ner spec ks These are possib le s olutions. Try one or more of the following: T HE TO NE R CARTR ID GE MAY BE DEFECT IVE Rep lace th e t one r cartri dge. T HE RE IS TON ER IN THE PAPER PATH Co ntac t Cu stom er Supp ort . Tra nsparenc y prin t qual ity is poor C HECK THE TRANSPAREN C IE S Use only t ranspar encies rec ommended by the pri n t er[...]
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Page 160
T HE TO NE R CARTR ID GE MAY BE DEFECT IVE Rep lace th e t one r cartri dge. M AKE SU RE TH E PAPE R PATH IS CL EAR Paper coul d be caught between the photoc onductor kit an d t h e fuser. Check t h e paper path ar ound the fus er area. CAU TIO N—H OT S URFA CE: Th e f user and the i nsid e of the p rinte r n ear the fu ser ma y b e hot . To redu[...]
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Page 161
Solid b la ck or white stre aks appear on tr ansparencies o r p aper These are possib le s olutions. Try one or more of the following: M AKE SU RE TH E FI LL PATTERN IS CO RRE CT If the fill p att er n is inco rrect, ch oo s e a different fi ll pattern from you r softwar e program. C HECK THE PAPER TYPE • Try a diff erent type o f paper. • For [...]
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Page 162
Contacting C ustomer Support When you call Custom er S u pport, describe the problem you are expe ri en cing, the message on the display, an d t he tro uble shoot i n g ste p s you hav e a lrea dy taken to find a so luti on. You need to kno w your pr inter model type a nd se rial n umber . For more inf orma tion, see the la bel on the in side top f[...]
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Page 163
No tic es Pr oduct inf orma tion Pro duct na me: Lex ma r k E460dn , Lex mark E460 dw, Lexma rk E462d tn Mac hin e t ype : 4513 Mod el(s ): 630, 63W , 6EW Edit ion no t i ce Janu ary 2010 The fo llowing pa ragra ph does no t apply to any countr y where su ch prov isions ar e inconsist ent with l ocal law: LEXM ARK INTER NATIO NAL, INC. , PROVIDES T[...]
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UNI TED STAT ES GOV ERNM ENT RIGHT S Th is soft ware a nd any acco m p anyi ng docum ent at i on pro vided under this agreemen t ar e comm ercial comp uter software and documentation developed e xcl u s iv ely at private expense. Tradem arks Lexm ark, Lex mark wit h diamo nd design , and Mark Visi on are t radema rks of Lexm ark Int ernat ional, In[...]
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Page 165
An y questi ons r egardin g this compli ance inform ation s tate m en t s hould be dire cted to : Direc tor of Lex mark Te chno logy & Ser vices Lex mark In terna tiona l, Inc. 740 We st New Ci rcle Ro ad Lex i n gton, KY 40 550 (859) 232–3 000 Modu lar compon ent noti ce Wir ele ss- equ ippe d m ode ls co nta in t he foll owi ng mo du lar c [...]
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Page 166
This sym b o l id entifi es sta tic- sensi tive parts . Do no t touc h in t he ar eas ne ar th ese s ymbo ls with out first t o u chin g the meta l f r a me of the printe r. ENERG Y S TAR Any L exmark product bearing t h e ENER G Y STAR emble m on the pro duct or on a s tart-up scr een is cer t i fied to comply with E nvironmen tal Protect ion Agen[...]
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Page 167
Pow er cons umption Product power consumption The foll owing tabl e docume nts the po wer consum ption ch aracter istics of the product. Not e: So me modes may no t ap p ly to your produ ct. Mode Des cri pt io n Pow e r cons ump tion ( Watt s) Prin ting The product is gene r atin g h ard - copy output from electronic i n puts. 50 0 Copy ing The pro[...]
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Page 168
Indust ry Ca n ad a comp liance st atement This Class B digital apparatu s me et s al l requirements of the Canadian Int erference-Causi ng E quipment St an da rd ICES- 003. Av is de conf or mité aux no rmes de l’ind ustr ie du C anada Cet appa r eil n umérique de classe B es t c o nforme aux exigen ces de l a n orme canadienne rela tive a ux ?[...]
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Page 169
The i nstall er of th is rad io equ i p ment mu st ensu re th a t t he ante nna is lo cated or point ed such tha t it do es not emit RF fie lds in exc ess of Heal th Can ada li mits for t he g ener al pop ula tion ; c onsu lt Saf ety Co d e 6 , obt ai nab le fr om H eal th Can ada's W eb site ww w.h c-sc.gc. ca/r pb. The te rm "IC :"[...]
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Page 170
Mem ber States relating t o electrom agnetic compatib ility, s afety of electric al equ ipment design ed for us e withi n cert ain voltag e l imits and on radi o equ ipment and t elecommun ication s termin al equipment . Compl iance is i n d i ca ted b y the CE mar king. Op eration is all owed in all EU and E FTA coun t r ies, bu t is rest ricted t[...]
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Page 171
Ne derlands Hier bij verklaart Lexmark In t ernational, Inc . dat h et toestel dit product in overeenstemming is met de ess entië le eisen en d e ander e relev ante bep alingen van ric htlijn 1999 /5/E G. Nor sk Lex mark International, Inc. erklærer herved at dette produktet er i samsvar med de grunnleggende krav og ø vri ge rele va nte krav i d[...]
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Page 172
To obta in warran ty service y ou may be required to pr esent proof of original purchase. You m ay be requir ed to deliver your produc t to th e Remark eter or L exmark, or shi p it prep aid and suitably packag ed to a Le xmark design ated locat ion. You are respon sible for l oss of, or damage to, a product in transi t to t he Remark et e r or th [...]
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Page 173
Lex mark's l iabil ity for a c tual d a m age s from any ca u s e whats oever w ill be li mited to the amo unt you pai d for th e p r o d u c t t h a t c a u s e d t h e d a m a g e s . T h i s l i m i t a t i o n o f l i a b i l i t y w i l l n o t a p p l y t o c l a i m s b y y o u f o r b o d i l y i n j u r y o r d a m a g e to re al pr o[...]
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Page 174
Th is A gree men t is to be read in c onjun cti on with ce rtai n st atu tory pro visi ons , a s th at m ay b e in fo rce f rom tim e to t ime, th at impl y warr anties or con dition s or im pose obl igation s on L exmark that cannot be excl uded or modi fied. I f any su ch pr ovisio n s apply , th en to t he exte nt Le xmark is able, L exmark her [...]
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Page 175
Freeware, wh ether in t h e form of a discrete ag reement, shrin k-wrap lice n s e, or elect ronic licens e terms at the time of downl oad. Use of the Freeware by yo u s h all be governed ent irely by the term s an d c ondition s of such licen se. 6 TRA NSFER . You m ay transfer the Softwa re Program to another end-user. An y transf er must in c l [...]
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Page 176
ackn owledge your agreemen t t o th ese License Agreemen t terms and condition s and t hat you are doing so with the i ntent to “sign” a contra ct with Lex mark . 18 CA P A CITY AND AUTHORIT Y TO CONT RACT . You repres ent that you are of the legal age of majo rity in the pl ace you sig n this Licen se Agreement an d, i f applica ble, you are d[...]
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Page 177
Index Numer ics 1565 Emu lat i o n erro r, load emul ation opt ion 145 250-sh eet drawer inst allin g 25 30.y y Invali d re fill, chang e cart ridg e 141 31.yy Repl ace defectiv e or m issing cart ridg e 141 32 R e pl ace unsu p p orted cart ridg e 142 32 .yy Ca rtri dge par t numb er unsu pported by devic e 14 2 34 Short pap er 142 35 I nsuf fic i[...]
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Page 178
envir onmental setting s 39 Eco- Mode 40 Qui et Mo de 40 Ethe rnet ne two r k ing Maci nto sh 36 Wi ndows 36 Eth ernet por t 28 ex ter ior of the pr inte r cle ani ng 1 11 e-m ail not ice of low supp ly le vel 121 noti ce of p a per ja m 1 21 notice of paper n eeded 121 noti ce th at d iff e r ent p ape r is needed 12 1 F fact ory d e fault s, re s[...]
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Page 179
TCP/IP 86 Univ ersa l Set up 81 US B 89 Uti lities 104 Wi reless 87 XPS 105 Mis cell aneo us me nu 94 mov i n g the prin ter 118 multi purpose feeder lo ading 49 N NetWare men u 88 Net work <x > men u 8 3 Netw ork Card m e n u 85 network setup page prin ting 29 Networking Guid e 119 noi se redu cing 40 nois e emis sion lev els 165 not ices 16[...]
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Page 180
print er messag es 15 65 Emulat ion erro r, loa d emul ation opt ion 145 30.y y I nvalid refil l, chan ge car tridg e 141 31. y y Re place defective or missing car tridg e 141 32 Replace un supported car tridg e 142 32. yy Cart ridge pa rt n umbe r unsu pported by devic e 14 2 34 Short paper 142 35 Ins ufficient me mory to suppor t Re so urce S ave[...]
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Page 181
Set Da te/Tim e men u 96 set ting paper size 44 paper t ype 44 TCP/IP addr es s 86 Univ er sal P aper S ize 44 s etti ng up the pr in ter on a wired netwo rk (Ma cint osh) 36 on a wired netwo rk (W indows ) 36 Set u p menu 10 0 ship ping th e printer 118 SMTP Setu p menu 93 spe cia lty m edia recommended pr int side 58 sel ectin g 58 Standa r d Bi [...]
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Page 182
wir ed n etwor king usin g Ma cint osh 36 Wi reless men u 87 wir ele ss net work con figura tion in format ion 31 ins tall ation , us ing Ma cint osh 34 in sta lla ti on, u sin g Wi ndow s 32 X XPS men u 105 Inde x 182[...]