Lexmark MX810DFE manual

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A good user manual

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Table of contents for the manual

  • Page 1

    MX810 Series User's Guide June 2013 www.lexmark .com Machine type(s): 7463 Model(s): 436, 636, 836[...]

  • Page 2

    Conten ts Safe ty infor matio n. ...... ........ ..... ...... ..... ........ ...... ..... ...... ..... ........ ..... ...... ...... .7 Learn ing a bout t he p rinte r..... ........ ....... ........ ........ ........... ........ ........ ....... .....9 Findi ng in formati on ab out t he prin ter. .......... ...... ...... ....... ...... ....... .....[...]

  • Page 3

    Networ kin g.. ..... ..... ....... ..... .... ..... ..... ..... .... ..... ..... ..... .... ....... ..... ..... ..... .... ..... ..... ..... .... ..... . ...... ..... ..... .... .....5 4 Veri fying pri nter set up... ...... ....... ...... ....... ......... ...... ....... ....... ...... ...... .......... ...... ....... ...... ..... ........ ...... .[...]

  • Page 4

    Cancel ing an e-m ail... ....... ..... ....... ...... ......... ...... ...... ....... ...... ...... ...... ...... ......... ...... ....... ...... ......... ...... ....1 22 Underst andi ng the e -mai l opt ions. ......... ......... ............ ......... ......... ........ ......... ....... ............. ......... .........122 Faxing ........ ......[...]

  • Page 5

    Mainta ini ng the p rinte r... ..... ........ ..... ..... ...... ........ ..... ...... ..... ........ ..... ..... ..252 Cleani ng pr inter p arts. ..... .... .... ....... ..... .... ..... .... .... ..... ....... .... ..... .... .... ..... ...... ..... .... ..... .... .... ..... .... ..... .... .252 Check ing the statu s of pa rts an d suppli es... [...]

  • Page 6

    Solvi ng co py pro blems. ........ ....... ....... ........... ....... ........ ....... ....... ....... ........ ....... ........... ....... ... ............ ....354 Solvi ng fax prob lems..... ...... ...... ....... ...... ....... ......... ....... ...... ...... ...... ....... ...... ......... ....... ....... ............ ...... 357 Solvi ng scann [...]

  • Page 7

    Safety information Connect t he power cord t o a proper ly gro unded e lectric al out let th at is ne ar the product and ea sily acce ssible. Do not p lace or use this product near water o r wet l ocati ons. CAUTION—PO TENTIAL IN JURY: Th is pro duct us es a las er. Use of contro ls or ad justm ents o r perf ormance of proce dures ot her t han th[...]

  • Page 8

    Refer serv ice or repair s, othe r than thos e des cribed in the u ser do cument ation, to a se rvic e repre senta tive. CAUTION —SHOCK HA ZARD: To avoid the risk of electrical shock when cleaning the exterior of the printer, unplug the power cor d from the electrical outlet and di sconnect all cables from the printer before proceeding. CAUTION ?[...]

  • Page 9

    Learni ng about the prin ter Finding informa tion about th e printer What are you looking for? Find it here Initia l setup in struct ions: • Connecting the printer • Installin g the print er software Setup documentation—The setu p documentation came with the printer and is al so available at http://support.le xmark.com . Additional setup and [...]

  • Page 10

    What are you looking for? Find it here The latest supplemental information, upda tes, and customer support: • Docu mentati on • Driver d ownloa ds • Live chat support • E ‑ mail support • Voice support Lexmark support Web site— http://support.le xmark.com Note: Select your country or region, and then select your product to view the ap[...]

  • Page 11

    1 Right s ide 15 cm (6 in.) 2 Fron t 39.4 c m (1 5.5 in .) 3 Left side 15 cm (6 in.) 4 Rear 15 cm (6 in.) 5 Top 15 c m (6 in. ) Learning about t he prin ter 11[...]

  • Page 12

    Printer configurations Basic model 2 3 5 1 6 7 8 4 10 9 1 Automatic document f eeder (ADF) 2 ADF tr ay 3 ADF bi n 4 4 ‑ bin mailbox 5 Standard b in 6 Multipurpose feeder 7 Standard 55 0-sheet tray 8 2100-sh eet tray 9 Caster base 10 Printer control panel Learning about t he prin ter 12[...]

  • Page 13

    Conf igure d model CAUTION—TIPPI NG HAZARD: Fl oor-mo unted config urations require a dditio nal furni ture for stabilit y. You mus t use eith er a print er st and or printer base if you are us ing mul tiple in put o ptions. If you pur chas ed a multifunc tion printe r (MFP) t hat scans , copi es, and fa xes, then you may need a dditio nal furni [...]

  • Page 14

    • Send a fax t o multi ple fax des tinations at the sam e time. • Scan do cument s and s end them to your compu ter, an e- mail a ddress, a flash dr ive, or an FTP destinati on. • Scan d ocu ments and se nd the m to a nothe r pri nter (P DF th roug h an F TP). Using the ADF and scan ner glass Automatic d ocument f eeder (ADF) Scanner glass AB[...]

  • Page 15

    Understandin g the printer control panel Using the printer control panel 1 @ ! . 2 A B C 3 D E F 4 G H I 5 J K L 6 M N O 7 P Q R S 8 T U V 9 W X Y Z * 0 # C 1 2 3 8 7 6 4 5 Use the To 1 Display • Vi ew the printer status and messages. • Set up and operate th e printer. 2 Home button Go to the home screen. 3 Sleep button Enable Sleep mode or Hib[...]

  • Page 16

    Indicator light Printer st atus Blinking red The print er requ ires user interventi on. Sleep button light Printer status Off The printer is off, idle or in Ready state. Solid amber The printer is in Sleep mode. Blinking am ber The printer is enteri ng or waking from H ibernate mode. Blinking am ber for 0.1 second, then g oes completely of f for 1.[...]

  • Page 17

    Touch To 9 Bookmarks Create, organize, and save a set of bookmarks ( URL) into a tree view of folders and file links. Note: The tree view supports only boo kmarks create d from this function, and not from any other application . 10 USB Drive View, select, pr int, scan, or e ‑ mail photos and documents from a flash dr ive. Note: This icon appears [...]

  • Page 18

    Feature Description Printer IP address Example: 123.123. 123.12 3 The IP address of your network prin ter is located at the upper left corner of the home screen and appears as four sets of numb ers separated b y period s. You can use the IP address when ac cessing the Em bedded Web Server so you can view and remotely confi gure printer settings eve[...]

  • Page 19

    Touch To Cancel • Cancel an action or a selection. • Exit a screen and return to the previous screen without saving chan ges. Reset Reset v alues on the screen. Underst anding the print er contro l panel 19[...]

  • Page 20

    Setting up and usin g the home screen applications Notes: • Your home screen may vary dependin g on your hom e scree n cust omizat ion se ttings, admin istrati ve set up, and active e mbedded appl ications . • There m ay be addit ional so lutio ns and a pplicat ions av ailab le for pu rchase . For more inf ormat ion, vi sit www.lexmar k.com or [...]

  • Page 21

    3 Look for IP Address . The IP addr ess app ears as fo ur sets of n umbers sep arated by periods , such as 123.123.123.12 3. For Macintosh users Note: This is applic able o nly in Mac O S X version 10.5 or later. 1 From the Apple menu, nav igat e to: System Pref eren ces > Network 2 Click Ethernet , Wi ‑ Fi , or AirPo rt . 3 Click Adva nce d &[...]

  • Page 22

    Understanding th e different ap plication s Use To Card Co py Scan and print both si des of a card on a single page. For more information, see “Setting up Card Copy” on page 23 . Fax Scan a document, and then send it to a f ax number. For more inform ation, see “Fa xing” on p age 125 . Forms and Favorites Qu ickly find and print fr equently[...]

  • Page 23

    Use To Streamline work processes by letting you qui ckly fin d and print frequently used onlin e forms directly from the printer home screen. Note: The printer must have permission to access the network folder, FTP site, or Web site where the bookmark is stored. From the co mputer where the bookmark is stor ed, use sharing, secur ity, and firewall [...]

  • Page 24

    3 Change t he defa ult scann ing option s, if ne cessary. • Default tray —Select th e default tray to be used for prin ting scan images. • Defaul t numb er of copies —Spec ify the number of copies th at sho uld automatically print when th e application is used. • Defaul t contra st sett ing —Specify a setting to increase or decrease the[...]

  • Page 25

    1 Open a Web browser, and then type the print er IP address in the ad dress field. Note: View the printer IP address on the pr inter home scr een. The printer IP address app ears as four sets of numbers s epara ted by periods , such as 123.123.123. 123. 2 Click Sett ing s > Apps > Apps Manage ment > Multi Send . 3 From the Pr ofile s sec t[...]

  • Page 26

    • Make sure t he printer ha s acces s rights to the fold er where th e specified des tination is locat ed. 4 Click Apply . To use the a pplicat ion, to uch Scan to Network on the printer home screen, and then follow t he instructions on th e printer disp lay. Setting up Remote Operator Pane l This appli catio n enables you t o interac t with the [...]

  • Page 27

    3 To export or impo rt a configu ration for multip le applicat ions, do t he foll owing: a Click Settings > Import/ Expo rt . b Do either of the following: • To export a configuration file, click Export Embedde d So lutio ns Set tings File , and then foll ow the i nstruct ions on the computer s creen to save the configuration file. • To impo[...]

  • Page 28

    Additional printer setup Installing internal options CAUTION —SHOCK HA ZARD: If you are access ing the c ontrol ler board o r instal ling opt ional har dware or memo ry device s so metim e after sett ing up th e print er, th en tur n the p rinter off, and unplu g the p ower c ord from th e electr ical ou tlet befo re cont inuing . If you have a n[...]

  • Page 29

    CAUTION —SHOCK HA ZARD: If you are access ing the c ontrol ler board o r instal ling opt ional har dware or memo ry device s so metim e after sett ing up th e print er, th en tur n the p rinter off, and unplu g the p ower c ord from th e electr ical ou tlet befo re cont inuing . If you have a ny other device s attach ed to th e printe r, then tu [...]

  • Page 30

    3 Remove the shield. 2 1 4 Use the followi ng illust ration to locate the appropria te connecto r. Warning—Pote ntial Da mage: Contr oller board electronic co mponents ar e easily damaged by s tatic electricit y. Touch a m etal surfac e on th e print er befo re touching any co ntrolle r boa rd ele ctroni c com ponents or connect ors. 1 2 3 1 Lexm[...]

  • Page 31

    5 Rea ttach th e sh ield, and then al ign the screws with t he holes. 1 2 6 Tigh ten the scre ws on the sh ield. Additi onal pr inter se tup 31[...]

  • Page 32

    7 Clos e th e acce ss co ver. Installing a memory card CAUTION —SHOCK HA ZARD: If you are access ing the c ontrol ler board o r instal ling opt ional har dware or memo ry device s so metim e after sett ing up th e print er, th en tur n the p rinter off, and unplu g the p ower c ord from th e electr ical ou tlet befo re cont inuing . If you have a[...]

  • Page 33

    3 Alig n the no tch ( 1) on the me mory car d with the ridge (2) on the con nector. 1 2 4 Push the memo ry card straight into the co nnector, and th en push the card towa rd t he cont rolle r board wall un til it cl icks into plac e. 5 Reattach the cont roller boar d shield, and th en the cont roller board ac cess cove r. Installing an op tional ca[...]

  • Page 34

    Warn ing —Pot ent ial D amag e: Co ntroll er boar d electron ic compo nents ar e easily damaged by static electricity. Touch a m etal su rfac e on th e printe r befo re touch ing a ny contro ller b oard e lectr onic c omponent s or co nnecto rs. 1 Access the co ntroll er bo ard. For more i nformatio n, see “Accessing th e controller board” on[...]

  • Page 35

    Warning—Pote ntial Da mage: Imprope r inst allati on of the c ard m ay ca use d amag e to th e car d and the contr oll er bo ard. Note: The entir e lengt h of th e conne ctor on th e card must to uch an d be fl ushed a gainst t he con trolle r boar d. 5 Close the co ntrolle r board acce ss door . Note: W hen the p rinter s oftware and a ny hardwa[...]

  • Page 36

    3 Unpack the ISP kit. 2 3 4 1 1 ISP so lut ion 2 Screw for attach ing the plastic brac ket to the ISP 3 Screws for a ttaching the ISP mo unting brac ket to the controller boar d shield 4 Plastic brac ket 4 Remove the metal cover from the ISP o pening. a Loosen the screw. b Lift the m etal cover, and then pu ll it ou t comple tely. Additi onal pr in[...]

  • Page 37

    1 2 3 5 Align th e post s of t he pl astic br acket t o the h oles o n the cont roller boa rd cage , and the n pres s the plastic b racket on the c ontrol ler boar d cage u ntil it clicks into plac e. Note: M ake sure that the p lasti c bracket has la tched c ompletely, an d that th e plastic bracket i s seated firmly on the cag e. Additi onal pr i[...]

  • Page 38

    6 Install the ISP o n the plas tic br acket. Note: Ho ld the ISP at an angl e over th e plastic bracket s o that any over hanging connectors will pass through the ISP open ing in t he cage. 7 Lower the I SP tow ard the p lastic b racke t unt il the I SP is sea ted betw een the gu ides of th e plas tic bra cke t. Additi onal pr inter se tup 38[...]

  • Page 39

    8 Use the pr ovid ed thum bscre w for the ISP to at tach the plas tic b racket to t he ISP. Note: Turn the screw clockwise, enough to hold th e ISP in place, b ut do no t tig hten it yet. 9 Atta ch the two prov ided screws to sec ure t he ISP mounting bracke t to th e co ntroller boa rd shie ld. 10 Tigh ten the thu mbsc rew th at is attach ed to th[...]

  • Page 40

    11 Connect the ISP s olution interface c able int o the receptac le of th e controller board. Note: The plug s and recepta cles are c olor-cod ed. Installing a printer hard dis k Note: This task requires a flat ‑ head screwdri ver. CAUTION —SHOCK HA ZARD: If you are access ing the c ontrol ler board o r instal ling opt ional har dware or memo r[...]

  • Page 41

    3 Locate t he approp riate co nnector o n the cont roller boa rd cage. Note: If an op tiona l ISP is curr entl y inst alled, then t h e print er hard dis k must b e ins talle d onto the ISP. Additi onal pr inter se tup 41[...]

  • Page 42

    To inst all a prin ter hard di sk onto t he ISP: a Remov e the screws attache d to the pr inter hard disk m ounting brac ket, and the n rem ove the brack et. b Align the stando ffs of the pri nter h ard disk to th e hole s in the ISP, and t hen pr ess t he printe r har d disk down until the standoffs are in place. Instal lation war ning: Hold only [...]

  • Page 43

    To inst all a prin ter hard di sk dir ectly on th e cont roller boa rd cage: a Align the standoffs of the print er har d disk to the hol es in the contr oller board cag e, and then pre ss the print er hard disk down until the standof fs are in place. Instal lation war ning: Hold only the edges of the printe d ci rcuit bo ard assemb ly. Do n ot touc[...]

  • Page 44

    b Use the two prov ided sc rews t o attach the pr inter har d disk m ount ing brac ket. c Insert the plug of the printer hard disk interface cable into the receptacle of the controller board. Note: The plug s and rece ptacles are co lor ‑ cod ed. Additi onal pr inter se tup 44[...]

  • Page 45

    Removing a printer h ard di sk Note: This task requires a flat ‑ head screwdri ver. CAUTION —SHOCK HA ZARD: If you are access ing the c ontrol ler board o r instal ling opt ional har dware or memo ry device s so metim e after sett ing up th e print er, th en tur n the p rinter off, and unplu g the p ower c ord from th e electr ical ou tlet befo[...]

  • Page 46

    3 Remove the screws holdi ng the pr inter hard disk i n pla ce. 4 Remove the p rinter hard disk. 5 Set a side the pr inter hard disk. Additi onal pr inter se tup 46[...]

  • Page 47

    Installing hardware options Order of ins tallation CAUTION—PO TENTIAL IN JURY: Th e print er we ight is great er tha n 18 kg (40 lb) and r equire s two or mor e trained p ersonnel to lift it safely. CAUTION—TIPPI NG HAZARD: Fl oor-mo unted config urations require a dditio nal furni ture for stabilit y. You mus t use eith er a print er st and or[...]

  • Page 48

    2 1 2 Unpack the optional tray, and th en re move all pack ing mat erial. 3 Pull out the tray com pletely from the bas e. 4 Remove any p acking materia l from in side the tra y. 5 Insert th e tra y into the bas e. 6 Pla ce the tr ay ne ar th e printe r. 7 Alig n the o ptiona l tray with the cast er bas e. Note: Make sure to lock the wheels of the c[...]

  • Page 49

    8 Align th e prin ter with the tr ay, and the n slowly l ower the printer into pla ce. Note: O ption al tray s loc k toget her whe n stac ked. 9 Connect the p ower c ord to the prin ter, th en to a pro perly gr ounded electrical ou tlet, and then turn on t he printer. Additi onal pr inter se tup 49[...]

  • Page 50

    1 2 Note: W hen the pri nter software a nd any o ptional t rays ar e installed, you may need to manuall y add th e options in the printer d river to make them available for print jobs. For mor e information, see “Updating availab le op tions i n th e printe r drive r” o n page 53 . To unin stall the op ti onal t rays, slide the lat ch on the ri[...]

  • Page 51

    4 5 6 7 3 1 2 Use the To 1 EXT port Connect additional devi ces (telephone o r answering machine) to the printer and the telephone line. Use this port if you do no t have a dedicated fax line for the printer and if this connect ion method is supported in your country or region. Note: Remove the plug to ac cess the port. 2 LINE port Connect the prin[...]

  • Page 52

    Organi zing c ables Attach the Ethernet cable and power co rd, and then neatly tu ck the cables in the channels at the back o f the printer. Setting up the printer software Installing the printer software Notes: • If you in stalle d the prin ter s oftware on the co mputer b efore but ne ed to rein stall the so ftware, then uni nstal l the curren [...]

  • Page 53

    In Windows 8 From the Searc h char m, ty pe run , and then navigate to: Apps list > Ru n > type D:setup.exe > OK . In Windows 7 or earlier a Click , or cl ic k Start and then click Run . b In th e Start Sea rch or Run di alog, type D: s etu p .e xe . c Press Enter , or clic k OK . Note: D is the lette r of yo ur CD or DVD drive. In Macin[...]

  • Page 54

    5 Do either of the following: • Click Update Now ‑ Ask Pr inte r . • Under Co nfigurat ion O ptions, manual ly add a ny inst alled har dware opti ons. 6 Click Apply . For Macintosh users 1 From the A pple m enu, n aviga te to eithe r of t he follo wing: • Syst em Pre feren ces > Print & Sca n > select your printer > Option s &a[...]

  • Page 55

    Installi ng the pri nter on an Ethernet network For Windo ws user s 1 Obtain a co py of th e software installer pa ckage. • From t he So ftwar e and D ocume ntati on CD that came with your printer. • From ou r Web sit e: Go to www.l exmar k.com , and th en navig ate to: SUPPORT & DOWNLOADS > select yo ur printer > select your oper ati[...]

  • Page 56

    3 Install the printer driver on the computer . a Insert the Softw are an d Do cument at ion C D, an d the n do uble ‑ click the installer package for the printer. b Follow the instructions on the comput er screen. c Sele ct a dest in ati on, an d th en clic k Cont inue . d From the Easy In stall screen , cl ick Install . e Type the use r passw or[...]

  • Page 57

    • Security M ethod —There are f our basic optio ns fo r Se curi ty Me thod : – WEP k ey If your network uses more t han one WEP key, then enter u p to four in the prov ided spaces. Select the key current ly i n use on the ne twork b y sel ecti ng th e defaul t WE P tran smit ke y. – WPA or WP A2 presha red key o r passp hrase WPA includes e[...]

  • Page 58

    Use To Searc h for ne twor ks Show availabl e wireless connections. Note : This menu item shows all broadcast secu red or unsecured SSIDs. Enter a network name Manually type the SSID. Note : Make sure to type the correct SSID. Wi ‑ Fi Protected Setup Connect the printer to a wir eless network using Wi ‑ Fi Protect ed Set up. 3 Follow th e instr[...]

  • Page 59

    Connec ting the p rinter to a wire less netwo rk usin g the Embedd ed Web Se rver Before you be gin, ma ke sure that: • Your pr inter is co nnected te mporar ily to an Eth ernet n etwork . • A wireless network ada pter is instal led in your pr inter and wo rking properly . For more info rmation, see th e instr uction sheet that came wit h the w[...]

  • Page 60

    Notes: • View the pr inter IP addres s on the print er co ntrol p anel. The IP ad dress a ppears as four s ets o f number s separ ated b y pe riods, such a s 1 23.123.123.123. • If you are using a proxy se rver, then tempo rarily disable it to load the Web page correctly. 2 Open the printers folder. In Wind ows 8 From th e Search char m, type R[...]

  • Page 61

    Notes: – Make su re AppleT alk i s acti vate d on your print er. – This feature is supported only in Ma c OS X version 1 0.5. a From the Appl e me nu, navig ate to : System Pref eren ces > Print & Fax b Click + , and then navigate to: AppleTa lk > select th e printer > Add Setting up seri al printing Use serial printing to print wh[...]

  • Page 62

    d Follow the instructions on the comput er screen. e Sele ct Ad van ced , and t hen click Continue . f From the Configu re Printer Connection dialog, select a port. g If the p ort is n ot in th e list, then cl ick Refres h , or navigate to: Add p ort > sel ect a po rt type > enter th e neces sary info rmat ion > OK h Click Continue > Fi[...]

  • Page 63

    Printing a menu s etting s page From the home s creen, na vigate to : > Report s > M enu Se tting s P age Printing a network se tup pag e If the pr inter is at tached to a n etwork , then print a netw ork se tup pag e to v erif y the n etwork c onne ction . This page also pro vides i mporta nt inf ormati on that a ids net work printing confi [...]

  • Page 64

    Loading paper and specialty media The sele ction and h andlin g of pape r and spec ialty me dia can af fect how r eliably do cument s print . For mo re infor mation , see “Avoiding jams” on p age 274 and “Storin g paper” o n page 94 . Setting the pap er size and typ e From the home s creen navig ate to : > Paper Me nu > Paper Size/Typ[...]

  • Page 65

    Loading pape r and specialt y media 65[...]

  • Page 66

    2 Squeeze and slide the width guide to the correct position for t he size of the pape r being loaded until it clicks into place . Note: Use the paper size in dicato rs on the b ottom of t he tray to help po sitio n the guides. Loading pape r and specialt y media 66[...]

  • Page 67

    Loading pape r and specialt y media 67[...]

  • Page 68

    3 Unlock the length gu ide, and then squ eeze and slide the guide to the correct posit ion for the size of t he paper being loa ded . Notes: • Lock th e leng th gu ide fo r all paper s izes. • Use the paper s ize in dica tors o n the b otto m of t he tra y to help posi tion the gui des. Loading pape r and specialt y media 68[...]

  • Page 69

    4 Flex the sheets ba ck and forth to loosen the m, and then fan them. Do n ot fold or crease t he paper. Straight en the edges on a level su rface. 5 Load th e paper stack with the pr intabl e side fa cedown. Note: M ake sure the p aper or envelo pe is loaded properly. • There are differe nt ways for loading le tterhe ad depe nding on whe ther an[...]

  • Page 70

    Without an optional staple finisher With an optional staple finishe r ABC Two ‑ sided printing ABC Two ‑ sided printi ng • If you are loading prepunche d paper for use with the s taple finisher, then make sure t he holes on th e long edge of the pa per ar e on the righ t side o f the tra y. One ‑ sided printing Two ‑ sided printing ABC AB[...]

  • Page 71

    • Do not slide t he paper into th e tray. Load pa per as shown in the i llust ration . • If you are loading envelopes, then make sure t hat the flap side is facing up and the envelopes are on the left side o f the tray. Loading pape r and specialt y media 71[...]

  • Page 72

    • Make su re the p aper i s below the solid l ine, wh ich is th e maxim um paper fill in dicator . Warn ing —Pot ent ial D amag e: O verfilli ng the tray ca n cause paper ja ms. Loading pape r and specialt y media 72[...]

  • Page 73

    • When using ca rd sto ck, labels, or other t ypes of specia lt y me dia, make s ure the p aper i s below the das hed li ne, whic h is the alt ern ate pape r fi ll i ndic ato r. 6 For cu sto m ‑ or Un iversal ‑ size paper, adjust t he pape r guide s to l ightl y touch the si des of the st ack, and then l ock the len gt h guid e. Loading pape [...]

  • Page 74

    7 Ins ert the tra y. 8 From the printe r control p anel, set the pape r size and pap er typ e in the Pape r menu to ma tch the pape r loade d in the tray. Note: Set the corr ect pape r size a nd t ype to a void p ap er jams a nd p rint quali ty pro ble ms. Loading the 2100 ‑ sheet t ray CAUTION—PO TENTIAL IN JURY: To reduce the risk of equipmen[...]

  • Page 75

    Loading A5 ‑ size paper a Pull up a nd slid e the width gui de to t he posi tion for A5. L G L O F C F O L I O L T R A 4 A 5 1 L G L O F C F O L IO LT R A 4 A 5 2 L G L O F C F O L IO LT R A4 A5 b Squeeze and slide the length guide to th e position for A5 until it clicks into pla ce. 2 1 2 Loading pape r and specialt y media 75[...]

  • Page 76

    c Remove the A5 length guide from its holder. 1 2 d Insert the A5 len gth guide in to its des ignated slo t. Note: Press th e A5 length gu ide until it clicks int o pla ce . Loading A4 ‑ , letter ‑ , leg al ‑ , oficio ‑ , and folio ‑ size paper a Pull up and slide the width guide to the correct po sition for the size of the paper be ing l[...]

  • Page 77

    b If the A5 length guide is still attach ed to the lengt h guide, then re move it from it s place. If t he A5 length gu ide is not attached, then proc eed to step d. c Put the A5 l ength g uide in its holder. 2 1 Loading pape r and specialt y media 77[...]

  • Page 78

    d Squeeze the length guide and slide it to the correct po si tion f or the size of the paper b eing loaded unt il it clicks into place. 3 Flex sheets of p aper back and forth to loos en them, an d th en fan them . Do not fold or crease t he paper. Str aighten the edges on a level surface. 4 Load th e paper stack with the pr intabl e side fa cedown.[...]

  • Page 79

    Without an optional staple finisher With an optional staple finishe r ABC One ‑ sided printing ABC One ‑ sided p rinting ABC Two ‑ sided printing ABC Two ‑ sided printi ng • If you are loading prepunche d paper for use with the s taple finisher, then make sure t he holes on th e long edge of the pa per ar e on the righ t side o f the tra [...]

  • Page 80

    • Make su re the p aper i s bel ow the m aximu m paper fill ind icato r. Warn ing —Pot ent ial D amag e: O verfilli ng the tray ca n cause paper ja ms. 5 Ins ert the tra y. Note: Press the paper stack down while inserting the tray. Loading pape r and specialt y media 80[...]

  • Page 81

    6 From the pr inter co ntro l pan el, set the pap er si ze and type i n the P aper m enu to match the pape r loa ded. Note: Set the corr ect pape r size a nd t ype to a void p ap er jams a nd p rint quali ty pro ble ms. Loading the multipurpose feeder 1 Pull do wn the multi purpose f eede r door . Note: Do not loa d or close the multipurpose feed e[...]

  • Page 82

    2 Using the han dle, pull the multi purpose feede r ext ender. Loading pape r and specialt y media 82[...]

  • Page 83

    Note: Guide the extender gently so that the multipurpose feeder is fully extended and open. 3 Slide the width guide to th e correct po sition for the siz e of th e pape r b eing lo aded. Note: Use the paper size in dicato rs on the b ottom of t ray to help posi tion th e guides. Loading pape r and specialt y media 83[...]

  • Page 84

    4 Prepare the paper or specialty media for loading. • Flex the sheets ba ck and forth to loosen them, and then fan them. Do not fold or cr ease the paper. Straigh ten the edges on a level surface. • Hold transparencies by the edges , and then fan them. Straighten the edges on a level surface. Note: Avoid t ouching the printabl e side of th e tr[...]

  • Page 85

    Without an optional staple finisher With an optional staple finishe r ABC Two ‑ sided printing ABC Two ‑ sided printi ng • If you are loading prepunche d paper for use with the s taple finisher, then make sure t he holes on th e long edge of the pa per ar e on the righ t side o f the tra y. One ‑ sided printing Two ‑ sided printing ABC No[...]

  • Page 86

    • Load envelopes with the flap side down and on the left of th e multipurpose feeder. B 5 E X E C A 4 A 5 LT R Warn ing —Pot ent ial D amag e: Nev er use e nvelopes with stam ps, clas ps, sna ps, windows , coat ed lini ngs, or self ‑ stick adhe sive s. Thes e envelo pes ma y sever ely damag e the prin ter. • Make sure t he paper or specialt[...]

  • Page 87

    Warn ing —Pot ent ial D amag e: Overfilli ng the feeder can cause paper jams. 6 For c ustom- o r univer sal-siz e paper , adjust the widt h gui des to lig htly touc h the s ides of t he sta ck. 7 From the pr inter co ntro l pan el, set the pap er si ze and type i n the P aper me nu to ma tch th e paper loa ded in t he tray. Note: Set the corr ect[...]

  • Page 88

    3 Select a custo m name, and then t ype a c ustom p aper ty pe name. 4 Click Submi t . 5 Click Cust om Ty pes , and then ver ify if th e new cus tom pape r type name h as rep laced t he cust om nam e. Using the printer c ontrol panel 1 From the home s cre en, n avig ate to : > Pape r Me nu > Cu stom Name s 2 Select a custo m name, and then t [...]

  • Page 89

    Paper and specialty media guide Notes: • Make su re the p aper s ize, typ e, and weig ht are se t cor rectly on the computer or pr inter contro l panel. • Flex, fan, and straighten specialty media before loading them. • The printer may print at a reduced speed to prevent damage to the fuser. • For more informat ion o n card s tock and l abe[...]

  • Page 90

    – Have bent corners. – Have rough, cockle, o r laid fin ishes. • Adjust the width guides to fit the width of the envelopes. • Before loading the envelopes on the tr ay, flex the stack of envelop es back and forth to loosen them, and then fan them. Straighten the edges on a level su rface. Note: A combina tion of high humidit y (over 60%) a [...]

  • Page 91

    Tips on us ing transp arencies • From the print er co ntrol panel , set t he pape r si ze, type, t exture, and weig ht in the Pap er me nu to m atch t he transparencies loaded in the tray. • Print a test page on th e transparencies being considered for use before buying large quantities. • Use transpar encies desig ned specific ally for laser[...]

  • Page 92

    Grain direction Grain ref ers to t he alignm ent of t he pape r fibers in a sh eet of pap er. G rain is e ither grai n long , running the length of the paper , or grain short , runn ing the wid th of t he paper . For 60–176 g /m 2 (16–4 7 ‑ lb) p aper, g rain lon g paper is recom mende d. Fiber content Most h igh ‑ qua lity xerogra phic pa [...]

  • Page 93

    • Thickness (impacts how much can be loaded into a t ray) • Surfac e roug hness (measur ed in S heffiel d unit s, imp acts pri nt cla rity and h ow well toner fu ses to the pap er) • Surface friction (determin es how easily sheets can be separated) • Grain and form ation (impac ts cu rling, which a lso inf luence s the mechani cs of ho w th[...]

  • Page 94

    For more informati on about Lexmark, visit www.lexma rk.co m . Genera l sust ainabi lity-rel ated infor mation can be found at the Envi ronm ental Sust ainab ili ty link. Storing paper Use these paper storag e guidelines to help avoid jams and uneven print quality: • For best resu lts, store paper where the tem perature is 21°C (70 °F) and the [...]

  • Page 95

    Paper si ze 1 Dimensions 550 ‑ sheet tray 2100 ‑ sheet tray Multipurpose feeder Duplex ADF Scanner glass Legal 216 x 356 mm (8.5 x 14 in.) Executive 184 x 26 7 mm (7.3 x 10 .5 in.) X Oficio ( Méxic o) 216 x 340 m m (8.5 x 13 .4 in.) Folio 216 x 330 mm (8.5 x 13 in.) Statement 14 0 x 21 6 mm (5.5 x 8.5 in.) X Universa l 105 x 14 8 mm to 216 x 3[...]

  • Page 96

    Paper types and we ights supp orted by th e printer The p rinter engi ne s uppor ts 60 –17 6 ‑ g/m 2 (16–47 ‑ lb) p aper wei ghts. Note: Labels, transparencies, envelopes, and card stock always print at redu ced speed. Paper type 550 ‑ sheet tray 2100 ‑ sh eet tray Multipurpose feeder Duplex ADF Scann er g lass Paper Card S tock X X Pla[...]

  • Page 97

    Paper si ze 4 ‑ bin mailbox Offset s tacker Staple f inisher Staple, hole punch finish er Statement 2 2 Universa l 4 3,4 1 The finishe r staples the p aper if it is l oaded long edge first. 2 The finisher stacks the paper but does not staple or punch holes in it. 3 The finisher stacks and staples the paper but does not punch holes in it. 4 The fi[...]

  • Page 98

    Paper type Paper weight 4 ‑ bin mailbox Offset s tacker Staple finis her Staple, hole punch finish er Envelope 105 g/ m 2 (28 Ib bond) XX X X Rough Envelope 105 g/ m 2 (28 Ib bond) XX X X Letterhead 90–176 g/ m 2 (24–47 lb bond) XX X X 60–90 g/m 2 (16–24 lb bond) Preprint ed 90–176 g /m 2 (24–47 lb bond) XX X X 60–90 g/m 2 (16–24 [...]

  • Page 99

    Printing Printing forms and a docume nt Printing forms Use the Forms and Favor ites applica tion to quickl y and eas ily acces s frequen tly us ed form s or ot her i nformat ion th at is regul arly pri nted. Before you can us e this applicati on, first s et it up on the prin ter. Fo r mor e informatio n, see “Setting up For ms and Fav orite s” [...]

  • Page 100

    Notes: • View the printer IP address on the printer home scr een. The IP address appears as four sets of numbers separ ated b y pe riods, such a s 1 23.123.123.123. • If you are using a proxy se rver, then tempo rarily disable it to load the Web page correctly. 2 Click Sett ing s > Print Setting s > Quali ty Menu > Toner D arkness . 3 [...]

  • Page 101

    • If you insert the flash dr ive when the printer requires attention, such as when a jam has occurr ed, then the printer ignor es th e flas h drive. • If you ins ert t he flash d rive while the print er is pr ocessi ng o ther pri nt job s, then Busy app ears on the pri nter display. Af ter these print jobs ar e proce ssed, you m ay need to view[...]

  • Page 102

    Recommended flas h drives File t ype • Lexa r JumpDr ive Fir eFly (5 12MB and 1 GB) • SanDi sk Cruz er Mi cro (512 MB an d 1G B) • Sony Micro Vault Classic (512MB and 1GB) Documents: • .pdf • .xps Imag es : • .dcx • .gif • .jpeg or .jpg • .bmp • .pcx • .tiff or .t if • .png • .fls Printing from a mobi le dev ice To downloa[...]

  • Page 103

    Use To Notes: • Confidential, Verify , Reserve, and Repeat print jobs ma y be delete d if the printer requires extra memor y to process additional held jobs. • You can set the printer to stor e print jobs in the prin ter memory until you start the print job f rom the printer control panel . • All print jobs that ca n be initiated by the user [...]

  • Page 104

    Modi fyin g conf ide ntial prin t set tings Note: This fea ture is av aila ble o nly in ne twor k pr int ers or pr inte rs co nne cted to pr int serve rs. 1 Open a Web browser, and then type the print er IP address in the ad dress field. Notes: • View the printer IP address in the TCP/IP sect ion in the Network/P orts menu. The IP addres s appea [...]

  • Page 105

    Cancel ing a print job fro m the compute r For Windows users 1 Open the printers folder. In Wind ows 8 From th e Search char m, type run , a nd then na vigate t o: Apps list > Run > type control printers > OK In Wind ows 7 or e arlie r a Click o r click Start , and then c lick Run . b In the Sta rt Searc h or Run d ialo g, type control pri[...]

  • Page 106

    Copying Automatic d ocument f eeder (ADF) Scanner glass ABC Use the ADF for mult iple ‑ page documents. Use the scanner glass for single pages, small items (such as postcards or photos), transp arencies, photo paper, or t hin media (such as magazin e clippings) . Making copies Making a qu ick copy 1 Load an o rigina l docum ent fa ceup, sho rt ed[...]

  • Page 107

    3 From the home s cre en, n avig ate to : Copy > specify the copy sett ings > Copy It Copyin g usin g the scanne r glass 1 Place an orig inal do cument f acedo wn on the scanne r glas s in the upper le ft corne r. 2 From the home s cre en, n avig ate to : Copy > specify the copy sett ings > Copy It If you h ave m ore page s to sca n, th[...]

  • Page 108

    3 Navigate to: Copy to > select the tray t hat cont ains tr ansparencies > Copy It If there are no trays that cont ain transparencies, then navigate to: Manu al Feeder > > select the size of the transparen cies > > Transparen cy > 4 Load transparencies into the multipurpose feed er, and then touch Copy It . Copyin g on le tterh[...]

  • Page 109

    Customizing copy s ettings Copyin g to a diff erent si ze 1 Load an o rigina l docum ent fa ceup, sho rt ed ge firs t int o the AD F tray or f acedow n on the scanne r glas s. Notes: • Do not lo ad postc ards, ph otos, s mall it ems, tran spar encies, photo pa per, or thi n media (s uch as maga zine clippings) into the ADF tray. Place these items[...]

  • Page 110

    Notes: • Do not lo ad postc ards, ph otos, s mall it ems, tran spar encies, photo pa per, or thi n media (s uch as maga zine clippings) into the ADF tray. Place these items on the scanner glass. • The ADF indica tor light co mes on when th e paper i s loade d properly. 2 If you are loading a document into the ADF tray, then adjust the paper gui[...]

  • Page 111

    3 From the home s cre en, n avig ate to : Copy > Si des (Du plex ) > select t he prefe rred duplexi ng me thod Note: For the preferred duplexing method, th e first number repre sents sides of the original documents wh ile the seco nd nu mber repres ents sides o f the copy. F or exa mple, se lect “2 sided to 2 sided” i f you h ave tw o-sid[...]

  • Page 112

    5 Touch . 6 Touch t he butt on th at best r epres ents t he conte nt sour ce of t he docu ment yo u are cop ying. • Color L aser —The original doc ument was print ed usi ng a colo r lase r print er. • Inkjet —The ori ginal do cument was prin ted us ing an inkje t prin ter. • Magazine —The o riginal docum ent is f rom a maga zine. • Pr[...]

  • Page 113

    3 From the home s cre en, n avig ate to : Copy > Advan ced O pti ons > Separa tor S heet s Note: S et Co llate t o “1,2 ,3 ‑ 1,2,3” to place separator sheets bet ween copies. If Collate is set to “1,1,1 ‑ 2,2,2,” then the sep arator sheets are added t o the end of th e copy job. For m ore informa tion, see “Collat ing co pies”[...]

  • Page 114

    For example: 1 Load an o rigina l docum ent fa ceup, sho rt ed ge firs t int o the AD F tray or f acedow n on the scanne r glas s. Notes: • Do not lo ad postc ards, ph otos, s mall it ems, tran spar encies, photo pa per, or thi n media (s uch as maga zine clippings) into the ADF tray. Place these items on the scanner glass. • The ADF indica tor[...]

  • Page 115

    Notes: • Do not lo ad postc ards, ph otos, s mall it ems, tran spar encies, photo pa per, or thi n media (s uch as maga zine clippings) into the ADF tray. Place these items on the scanner glass. • The ADF indica tor light co mes on when th e paper i s loade d properly. 2 If you are loading a document into the ADF tray, then adjust the paper gui[...]

  • Page 116

    • If the paper type o r size that y ou want to co py onto is not l oade d in on e of the tray s, then touc h Ma nual Feed er , and manually load the paper in the multip urpose feeder. • When “C opy to ” is set to Aut o Size Ma tch, each c opy mat ches the pap er si ze of the or igi nal d ocumen t. If a m atchi ng paper si ze is not in one o[...]

  • Page 117

    • Newspap er —The o ri ginal doc ument is from a news pap er. • Other —The origina l docume nt was pr inted using an altern ate or unknown printe r. • Photo/Film —The origina l document is a pho to from film . • Press —The ori ginal docume nt was pr inted using a pr intin g press . Save As Shortcut This op tio n lets you save the cu[...]

  • Page 118

    E-mailing Automatic d ocument f eeder (ADF) Scanner glass ABC Use the ADF for mult iple ‑ page documents. Use the scanner glass for single pages, small items (such as postcards or photos), transp arencies, photo paper, or t hin media (such as magazin e clippings) . Setting up the printer to e-mail Setting up the e-mail f unctio n 1 Open a Web bro[...]

  • Page 119

    Creating an e-mail shortcut Creati ng an e-ma il sh ortcut usi ng the Em bedde d Web Server 1 Open a Web browser, and then type the print er IP address in the ad dress field. Notes: • View the printer IP address on the printer home scr een. The IP address appears as four sets of numbers separ ated b y pe riods, such a s 1 23.123.123.123. • If y[...]

  • Page 120

    E-mailing a document You can us e the pr inter to e ‑ m ail sca nned do cument s to on e or m ore re cipient s in a number o f ways. You can typ e the e ‑ mail add ress, us e a shor tcut n umber , or use t he addr ess bo ok. You can al so use the Mul ti Send or My Short cut appli cation fr om the printe r home s creen. For mo re inf ormat ion, [...]

  • Page 121

    Sending an e ‑ mail usin g the addres s book 1 Load an o rigina l docum ent fa ceup, sho rt ed ge firs t int o the AD F tray or f acedow n on the scanne r glas s. Notes: • Do not lo ad postc ards, ph otos, s mall it ems, tran spar encies, photo pa per, or thi n media (s uch as maga zine clippings) into the ADF tray. Place these items on the sca[...]

  • Page 122

    3 From the home s cre en, n avig ate to : E-mail > Rec ipi ent( s) > ty pe the e ‑ mail a ddr ess > Done > Se nd as 4 Touch the bu tton that repr esent s th e file t ype you want to send . • PDF —Create a sing le file with multiple p ages. • Secure PDF —Create an encr ypted PDF fi le that prote cts the file conten ts from unau[...]

  • Page 123

    Resolution This opti on lets yo u adjust the out put qual ity of your e-ma il. Increasing the image resolution increases the e-mail file size and the tim e neede d to s can your origina l docum ent . Decreasing the image resolution reduces the file size. Content This opt ion lets yo u set t he origi nal do cument typ e and so urce. Select f rom th [...]

  • Page 124

    • JPEG —Use th is to cr eate and a ttach a s eparat e f ile for each p age of your or iginal d ocument. • XPS —Use th is to creat e a sing le XP S file with mu ltipl e pages. Page Setup This option lets you chang e the follo wing sett ings: • Sides ( Duplex) —T his sp ec ifies if t he or igina l do cum ent is pr int ed on o nly on e si [...]

  • Page 125

    Faxing Note: Fax capab ilitie s may no t be av ailabl e on all printer models . Automatic d ocument f eeder (ADF) Scanner glass ABC Use the ADF for mult iple ‑ page documents. Use the scanner glass for single pages, small items (such as postcards or photos), transp arencies, photo paper, or t hin media (such as magazin e clippings) . Setting up t[...]

  • Page 126

    Initial f ax setup Many coun tries and r egion s requ ire ou tgoi ng fax es to contai n the follo wing in form ation in a ma rgin at the to p or bottom of each tra nsmit ted pa ge, or on the f irst pa ge of the trans missi on: f ax na me (i dent ificati on o f the busin ess, o ther enti ty, or indi vidual s ending the me ssage) and fax number (tel [...]

  • Page 127

    Choos ing a fax conn ecti on Scenario 1: Standard telephone line Setup 1: Printer is connected to a dedicated fax l ine Faxing 127[...]

  • Page 128

    To conn ect: 1 Connec t one e nd of the telepho ne cabl e tha t came wit h the print er to t he po rt of the pr inter. 2 Connect the other end of the telephone cable to an active analog wall jack. Tips fo r this s etup: • You c an set t he printer to re ceiv e faxes auto matic ally (Auto Answer On) or manu ally (A uto A nswer Off). • If y ou wa[...]

  • Page 129

    Connec ted to dif ferent wa ll jacks P H O N E L IN E To conn ect: 1 Connec t one e nd of the telepho ne cabl e tha t came wit h the print er to t he po rt of the pr inter. 2 Connect the other end of the telephone cable to an active analog wall jack. Tips fo r this s etup: • If yo u hav e only one te leph one n umbe r on yo ur l ine, t hen yo u n[...]

  • Page 130

    • If you subscribe to a distinctive r ing service provided by your telephone comp any, then make s ure that yo u set the correct ring pattern for the printer. Otherwise, the printer does not receive faxes even if you have set it to receive faxe s auto mati cally. Setup 3: Printer is sharing the li ne with a telephone subscribed to voice mail s er[...]

  • Page 131

    Tips fo r this s etup: • This se tup wor ks best if you subs cribe to a dist inctiv e ring se rvice . If you hav e disti nctive rin g servi ce, t hen make sure that yo u set t he correct r ing pattern for the prin ter. Otherwise, th e print er does not r eceive faxes even if you have set it to rece ive fax es au toma ticall y. • If you have onl[...]

  • Page 132

    To minim ize interf erenc e betwee n the two channels and en sure a qualit y connectio n, you need to i nstall a D SL filt er for the analo g devices (f ax machine, teleph one, an swering mac hine) i n your net work. Interfer ence ca uses no ise an d static on the telephon e, faile d and poor quality faxes for the printe r, and slow In terne t conn[...]

  • Page 133

    To conn ect: 1 Connec t one e nd of the telepho ne cabl e tha t came wit h the print er to t he po rt of the pr inter. 2 Connect the other end o f the cable to th e port labeled Phone Line 1 or Phone Port on the VoIP adapter. Note: The port label ed Phone Line 2 or Fax Po rt is not always ac tive. VoIP p roviders may cha rge additio nal cost for ac[...]

  • Page 134

    Scenario 4: Digital telephone service through a cable provider Setup 1: Printer is connected directly to a cable modem 1 Connec t one e nd of the telepho ne cabl e tha t came wit h your pr inter to the port of the pri nter. 2 Connect the other end o f the cable to th e port labeled Phone Line 1 or Phone Port on the cable mod em. Note: The port labe[...]

  • Page 135

    • If yo u ne ed tw o telep hon e po rts for y our devi ces, b ut do not w an t to pay ad ditio nal cost, then do no t plug the printer into the sec ond t elephone port . You c an use a p hone s plitte r. Plug the pho ne spl itte r into the Phone Line 1 or Phone Port , and t hen plu g the prin ter and tele phone into th e sp litter. • Make su re[...]

  • Page 136

    If the wall jack or equipment in your facility is not compat ible with t his ty pe of connec ti on, th en yo u nee d to use a telepho ne adap ter. An adapte r for yo ur count ry or r egion may not co me wit h your pr inter, and you ma y need to purchas e it separ ately . There may be an adapt er plug i nstal led in th e port of the printer. If you [...]

  • Page 137

    Connecting the printer to a non ‑ RJ ‑ 11 wall ja ck 1 Connec t one e nd of the telepho ne cabl e tha t came wit h printe r to the port of th e print er. 2 Connect the other en d of the cabl e to the RJ ‑ 11 adapte r, and then connec t the adapte r to the wall ja ck. 3 If you want to co nnect anoth er dev ice (t elephone or an swerin g machin[...]

  • Page 138

    Connecting the pri nter to a wall jack in Germany The G erman w all jack h as tw o ki nds of port s. Th e N p ort s are fo r fax machines, m odems, and answering machines. The F port is for tel ephones . NF N Faxing 138[...]

  • Page 139

    Connect t he printe r to any of the N ports. NFN P H O N E L IN E 1 Connec t one end of t he tel ephone cabl e that c ame th e print er to the po rt of th e printe r. 2 Connec t th e othe r end of the tele phone cable to the RJ ‑ 11 adapter, a nd then co nnect the a dapter to an N port. 3 If you want to co nnect a telepho ne and answeri ng mach i[...]

  • Page 140

    Connec ting to a di stinctive ring servic e A distincti ve ring se rvice may be av ailable f rom your tele phone compa ny. This ser vice lets you have multip le teleph one numbers on one telepho ne line , with each tele phone numbe r havin g a differ ent ri ng patt ern. Th is may be useful f or disting uishi ng bet ween fa x and voi ce calls . If y[...]

  • Page 141

    Setting the da te and time You can se t the da te an d time so that they are p rinted on ever y fax you s end. 1 Open a Web browser, and then type the print er IP address in the ad dress field. Notes: • View the printer IP address on the printer home scr een. The IP address appears as four sets of numbers separ ated b y pe riods, such a s 1 23.12[...]

  • Page 142

    3 From the home screen , touch Fax . 4 Enter the f ax num ber o r a sh ortcut . Note: To add recip ients, touc h Next numb er , and then ent er the recipient's telep hone number or sho rtcut number, or sear ch the address boo k. 5 Touch Fax It . Sending a fax using th e compu ter The printe r driver f ax option lets you send a print job to the[...]

  • Page 143

    • The ADF indica tor light co mes on when th e paper i s loade d properly. 2 If you are loading a document into the ADF tray, then adjust the paper guides. 3 From the pr inter co ntro l pan el, press # , and then enter the sh ortcut numb er using the keypad. 4 Touch Fax It . Sending a fax using th e address book The address book lets you search f[...]

  • Page 144

    Creating shortcuts Creating a fax destinati on shortc ut using the Embedde d Web Server Assign a shortc ut nu mber t o a sing le fax n umber or a grou p of f ax numbe rs. 1 Open a Web browser, and then type the print er IP address in the ad dress field. Notes: • View the printer IP address on the printer home scr een. The IP address appears as fo[...]

  • Page 145

    Notes: • Do not lo ad postc ards, ph otos, s mall it ems, tran spar encies, photo pa per, or thi n media (s uch as maga zine clippings) into the ADF tray. Place these items on the scanner glass. • The ADF indica tor light co mes on when th e paper i s loade d properly. 2 If you are loading a document into the ADF tray, then adjust the paper gui[...]

  • Page 146

    • If you are using a proxy se rver, then tempo rarily disable it to load the Web page correctly. 2 Click Sett ing s > Fax Sett ings > Analog F ax S etup > Bl ock No Name F ax . Notes: • This optio n blocks all incom ing fax es that hav e a priv ate calle r ID or hav e no fax name. • In the Banne d Fax List fiel d, enter the pho ne nu[...]

  • Page 147

    3 From the He ld Fax Mode m enu, s elect on e of t he foll owing: • Off • Alwa ys On • Manual • Schedu led 4 If you selec ted Sche duled, t hen co ntinue with t he follo wing st eps: a Click Fax Holding Sch edu le . b From t he Ac tion me nu, s elect Hol d fa xe s . c From the Ti me me nu, select the tim e you want the he ld faxes release d[...]

  • Page 148

    Darkness This o ption lets yo u adjus t how light or dark the faxes are in re lation to th e orig inal do cument . Page Setup This option lets you chang e the follo wing sett ings: • Side s (Dup lex) —This speci fies if the origi nal docume nt is prin ted on one si de or on bo th sides of the page (duplex). This also identifies what needs to be[...]

  • Page 149

    Using the adva nced op tions Select from t he following s ettings : • Advanced Imagin g —This adjusts the Backg round Remo val, Colo r Balance , Color Dropout , Cont rast, M irror Im age, Negativ e Imag e, Scan E dge to E dge, Sha dow Det ail, Sh arpness, and Temp erature settin gs befo re yo u fax th e docu ment. • Custom Job —This com bin[...]

  • Page 150

    Scanning Using Scan to Network Scan to Ne twork lets you s can your doc ume nts to net work d esti natio ns sp ecifi ed b y you r sys tem s uppo rt pe rson . Afte r the desti nations ( share d networ k folde rs) have been e stablis hed on the network, the setup pr ocess for the applic ation involve s inst allin g and con figuring the applicat ion o[...]

  • Page 151

    Notes: • View the printer IP address on the printer home scr een. The IP address appears as four sets of numbers separ ated b y pe riods, such a s 1 23.123.123.123. • If you are using a proxy se rver, then tempo rarily disable it to load the Web page correctly. 2 Navigate to: Settings > Other Set tings area > Mana ge Sho rtcut s > FT P[...]

  • Page 152

    Scanning to an FTP address using a shortcut number 1 Load an o rigina l docum ent fa ceup, sho rt ed ge firs t int o the AD F tray or f acedow n on the scanne r glas s. Notes: • Do not lo ad postc ards, ph otos, s mall it ems, tran spar encies, photo pa per, or thi n media (s uch as maga zine clippings) into the ADF tray. Place these items on the[...]

  • Page 153

    Automatic d ocument f eeder (ADF) Scanner glass Use the ADF for mult iple ‑ page documents. Use the scanner glass for sing le pages, small items (such as postcards or photos), transp arencies, photo paper, or t hin media (such as magazin e clippings) . The sca nner lets yo u scan d ocum ents dir ectly t o a com puter or a flash d rive. The comp u[...]

  • Page 154

    Setting up Scan to C omputer Notes: • This feat ure is su pported only in Wi ndows Vista or later. • Make su re tha t your co mputer and print er ar e connec ted to the sa me netwo rk. 1 Open the printers folder. In Windows 8 From th e Search char m, type run , a nd then na vigate t o: Apps list > Run > type control printers > OK In Wi[...]

  • Page 155

    • The ADF indica tor light co mes on when th e paper i s loade d properly. 2 If you are loading a document into the ADF tray, then adjust the paper guides. 3 Insert th e flash dr ive into the USB p ort o n the fron t of the pri nter. Note: The USB Drive home screen appears. 4 Select t he destination folder, and t hen touch Scan to US B drive . No[...]

  • Page 156

    Select on e of the foll owing: • PDF —Use to create a single file with mult iple pag es. • Secure PDF —Us e to create an encrypted PDF file that protects the file contents from unauthor ized access. • TIFF —Use to create mu ltiple files or a sing le file. If Mult i- page TIFF is turned off in the Set tings menu, then TIFF saves on e pag[...]

  • Page 157

    Using the adva nced op tions Select from t he following s ettings : • Advanced Imagin g —This adjusts the Backg round Remo val, Colo r Balance, Color Dr opout, Contra st, JPEG Quality, Mirror Im age, Negative Image, Scan Edge to Edge, Shad ow Detail, Sharpnes s, and Tempe rature settings before you scan t he docume nt. • Custom Job —This co[...]

  • Page 158

    Understandin g the printer menus Menus list Paper Menu Reports Network/Ports Security Default Source Paper Siz e/Type Configure M P Substitute Size Paper Texture Paper Weight Paper Loadi ng Custom Types Custom Names Custom Scan Sizes Custom Bin Names Universal Setup Bin Se tup Menu Settings Page Device S tatistics Staple r Test Network Setup Page N[...]

  • Page 159

    Paper menu Default Sourc e menu Use To Default Source Tray [x] Multipurpose Feeder Manual Paper Manual Envelope Set a default pap er source for all pri nt jobs. Note s: • Tray 1 (standard tray) is the factory default setting. • From the Paper menu, set Configure MP to "Cassette" for Multipurpose Feeder to appear as a me nu setting. ?[...]

  • Page 160

    Paper Size /Type m enu Use To Tray [x] Size A4 A5 A6 JIS ‑ B5 Letter Legal Executive Oficio ( Mexico) Folio Stat em ent Universal 7 3/4 E nvelo pe 9 Envelo pe 10 Env elope DL Envelo pe C5 En ve lope B5 Env elope Oth er En vel op e Specify the pa per size loaded in each tray. Notes: • Lett er i s th e U. S. fa cto ry d efau lt s ett ing. A4 is t[...]

  • Page 161

    Use To MP Feeder Siz e A4 A5 A6 JIS B 5 Letter Legal Executive Oficio ( Mexico) Folio Stat em ent Universal 7 3/4 E nvelo pe 9 Envelo pe 10 Env elope DL Envelo pe C5 En ve lope B5 Env elope Oth er En vel op e Specify the paper size loaded in the multipurpose feeder. Notes: • Lett er i s th e U. S. fa cto ry d efau lt s ett ing. A4 is the int ern [...]

  • Page 162

    Use To Manual Paper Size A4 A5 A6 JIS B 5 Letter Legal Executive Oficio ( Mexico) Folio Stat em ent Universal Specify the size of the paper being manually lo aded. Note: Letter is the U.S. factory default setting. A4 is the internati onal factory default setting. Manual Paper Type Plain Pape r Card St ock Transparency Recy cled Labels Bond Letterhe[...]

  • Page 163

    Use To Default ADF Media Type Plain Pape r Card St ock Transparency Recy cled Labels Vinyl Lab els Bond Envelope Rough Envelope Letterhead Prep rinted Colored Paper Light Pape r Heavy Paper Rough/Cotton Cust om [x] Specify the media type being loaded in the ADF. Note: Plain Paper is th e factory default setting. Note: Only installed trays and feede[...]

  • Page 164

    Use To Transparency Texture Smoo th Normal Rough Specify the relative textur e of the transparencies lo aded in a specific tray. Note : Normal is the factory default setting. Recycled Texture Smoo th Normal Rough Specify the relative texture of the recyc led paper loaded in a spec ific tray. Note : Normal is the factory default setting. Labels Text[...]

  • Page 165

    Use To Heavy Texture Smoo th Normal Rough Specify the relative textur e of the heavy paper loaded in a specific tray. Note : Normal is the factory default setting. Rough/Cotton Textu re Rough Specify the relative textur e of the rough or cotton paper l oaded in a specific tray. Note : Rough is the factory default setting. Custom [x ] Tex ture Smoo [...]

  • Page 166

    Use To Envelope Weig ht Light Normal Heavy Specify the relative weight of the envelope loaded. Note: Normal is the factory defa ult setting. Rough Envelope Weight Light Normal Heavy Specify the relative weight of the rough envelope loaded. Note: Normal is the factory defa ult setting. Letterhead Weight Light Normal Heavy Specify the relati ve weigh[...]

  • Page 167

    Paper Loadin g menu Use To Card S tock L oading Duplex Off Determine and set two-sided printi ng for all pri nt jobs with Card Stock as the paper type. Recycled Loadi ng Duplex Off Determine and set two -sided printin g for all pr int jobs wi th Recycled as the paper type. Labels Loa ding Duplex Off Determine and set two-sided pri nting for all pri[...]

  • Page 168

    Use To Custom [x ] L oading Duplex Off Determine and set t wo-sided printi ng for all print jobs wi th Custom [x] as the paper type. Note: Custom [ x] Loading i s available only when the custom type is supported. Notes: • Off is the factory default setting f o r all Pape r Loading menu selections. • Duplex sets the printer def ault to two ‑ s[...]

  • Page 169

    Custom Sc an Siz es menu Use To Cust om Sc an Si ze [x ] Scan Size Name Media Type ADF Me di a Typ e Plain Pap er Card St ock Transparency Recy cled Labels Vinyl Labels Bond Envelope Rough Env eloop e Letterhead Preprinted Colored Paper Light Paper Heavy Paper Rough/ Cotton Cust om Ty pe [x ] Widt h 1–8.5 i nche s (2 5–216 mm) Height 1–25 inc[...]

  • Page 170

    Universal Setu p menu Use To Units of Measure Inches Millimete rs Identify the units of measure. Note s: • Inches is the US factory default setting. • Millim eters is the inter national factory defaul t setting. Portrait Width 3–8.5 i nche s 76–21 6 mm Set the portra it width. Note s: • If the width exceeds the maximum, then the pr inter [...]

  • Page 171

    Use To Configure Bins Mailbox Link Mail Over flow Link Optional Type Assignment Specify configuratio n options for bins. Notes: • Mailbox is the factor y default sett ing. This tre ats each bin as a separate mailbox. • Link configures all avai lable bins as one large bin. • Mail Overflow configures each bi n as a separate mailbox. • Link Op[...]

  • Page 172

    Reports menu Reports me nu Use To Menu Settings Page Print a report c ontaining inf ormation about the paper load ed in trays, installed memory, total page count, alar m settings, timeouts, print er control panel language, TCP/IP address, status of su ppli es, status of the network connecti on, and other inform ation. Device Statistics Print a repo[...]

  • Page 173

    Use To Print Dir ectory Prin t a list of all th e resources store d in an optional flash memory c ard or pri nter har d d isk . Note s: • Job Buffer Size must be set to 100%. • Make sure the opti onal flash memory or pri nter hard disk is worki ng and insta lle d cor re ctly . Asset Report Print a report containing asset in formation i ncludin [...]

  • Page 174

    Use To NPA Mode Off Auto Set the printer to perf orm the special processing requ ired for bidirecti onal communica tion following the convention s defined by the NPA protoco l. Note s: • Auto is t he fac tory d efaul t setting . • Changing thi s setting from the printer cont rol panel, and then exiting the menus causes the printer to restart. T[...]

  • Page 175

    Reports me nu To access the menu, na vigate to either of t he following: • Networ k/Po rts > Stan dard Ne twork > Standard Netwo rk S etu p > Repo rts • Networ k/Po rts > Network [x] > Network [x ] Setup > Reports Use To Print Setup Pa ge Pr int a report cont aining inform ation about the netw ork p rinter settings, such as th[...]

  • Page 176

    Use To IP Address View o r cha nge the cur ren t TCP/ IP ad dress . Note: Manually sett ing the IP address sets the Enable DHCP and Enable Auto IP settings to Off. It also sets Enable BOOT P and Enable RARP to Off on systems that support BOOTP and R ARP. Netmask View or chan ge t he curr ent TCP /IP netma sk. Gateway View or c hange the current TCP[...]

  • Page 177

    IPv6 menu To acces s the menu , navi gate t o any of the f oll owing: • Netw ork/P ort s men u > Standar d Net wor k > Stan dard Netwo rk Se tup > IPv6 • Netw ork/P ort s men u > Network [x] > Network [x] Setup > IPv6 Note: This menu is av ailable o nly in netw ork pr inters o r printe rs tha t are att ached t o print se rver [...]

  • Page 178

    Use To Network Mode BSS Type Infrastructure Ad h oc Specify the network mode. Notes: • Infra struct ure is the fact ory defaul t setting. This lets the pri nter access a network using an access point. • Ad hoc configures wireless connect ion directly betw een the printer and a co mp ute r. Compa tibilit y 802. 11b/g 802. 11b/g /n Specify the wi[...]

  • Page 179

    Standard US B menu Use To PCL SmartS wit ch On Off Set the printer to automa tically switch to P CL emulation when a prin t job received through a USB port requires it, regardless of the default print er language. Note s: • On is the factory default setting. • When set to Off, the printer does not exami ne incoming data. The printer uses PostSc[...]

  • Page 180

    Use To Job Buffering Off On Auto Temporarily store print jobs in the pri nter hard disk before printing. Note s: • Off is th e facto ry default set ting. • On buffers jobs on the prin ter hard disk. • Auto buffers prin t jobs only if the printer is busy processing data from another input port. • Changing this setting from the pri nter contr[...]

  • Page 181

    Use To PS Smar tSwi tch On Off Set the printer to au tomatically switch to PS emulati on when a print job received through a seri al port requir es it, regard l ess of the default prin ter language. Notes: • On is the factory default setting. • When set to Off, the printer does not examine inco ming data. The printer uses PCL emulation if PCL S[...]

  • Page 182

    Use To Protocol Standard Fastb ytes Specify t he p arallel port p rotocol. Notes: • Fastbytes i s the factory default s etting. It pr ovides compatibi lity with most existing parall el ports and is the recommended setting. • Standard tries to resolve parallel port communication problems. Honor Init On Off Determine if the printer hono rs printe[...]

  • Page 183

    Use To PCL SmartS wit ch On Off Set the printer to au tomatically switch to PCL emulation when a print job received through a seri al port requir es it, regard l ess of the default prin ter language. Notes: • On is the factory default setting. • When set to Off, the printer does not examine inco ming data. The printer uses PostScript emulation [...]

  • Page 184

    Use To Job Buffering Off On Auto Temporarily store print jobs on the printer hard disk before pri nting. Notes: • Off is the factory default setting. The printer does not buffer print jobs on the printer hard disk. • On buffers print jobs on the printer hard disk. • Auto buffers print jobs onl y if the printer is busy processing data from ano[...]

  • Page 185

    Use To Parity Even Odd None Ignore Set the parity for serial input and output data frames. Note: None is the factory default setting. Honor DSR On Off Determine whether the printer uses the DSR Signal. Notes: • Off is the fac tory d efaul t setti ng. • DSR is a handshaking signal used by mo st serial cab les. The serial port uses DSR to disting[...]

  • Page 186

    Use To Device ‑ Initiated E ‑ mail None Use Dev ice SMTP C redentials Specify what credentials will be used when communicating to the SMTP server. Some S MTP servers require cr edentials to send an e-ma il. Note s: • None is th e fact ory defa ult sett ing for Device ‑ Initiated E ‑ mail an d User ‑ Initiated E ‑ m ail. • Device Use[...]

  • Page 187

    Use To Edit Access Controls Administrative Menus Functi on Ac cess Management Solutio ns Cancel jobs at the Device Control access to printer menu s, firmwa re updates, held jobs, and other access points. Miscellane ous Securi ty Settings menu Use To Logi n Rest rict ion s Login failures Failur e ti me frame Lockout time Panel L ogin Timeout Remote [...]

  • Page 188

    Use To LDAP Ce rtific ate Ve rifica tion Demand Try Allow Never Allow the user to re quest a server c ertificate. Notes: • “Demand” means a server certificate is re quested. If a bad cer tificat e is provided or if no c ertificate is provided, then the session is termi nated immediately. “Demand” is the factory default setting. • “Try[...]

  • Page 189

    Use To Verify Job Expiration Off 1 hou r 4 hou rs 24 hours 1 week Set a limit on how lo ng the printer stores pri nt jobs needing verification. Reserve Job Expiration Off 1 hou r 4 hou rs 24 hours 1 week Set a limit on how lo ng the printer stores pri nt jobs for printin g at a later time. Note: Off is the factory d efault setting. Erase Temporary [...]

  • Page 190

    Use To Delete Log Yes No Specify whether or not audit lo gs are deleted. Note: Yes is the fa ctor y defau lt s etting . Configure Log Enable Audit Yes No Enable Remote Syslog No Yes Remot e Syslog Facil ity 0–23 Severity of events to log 0–7 Specify how and whether or not aud it logs are cr eated. Notes: • Enable Audit determines if events ar[...]

  • Page 191

    Use To Enable Authentication On Off Change the authentica tion setting to O n or Off. Note: Off is the factor y default settin g. Settings menu General Settin gs menu Use To Display L anguage English Francai s Deuts ch Italiano Espanol Dansk Norsk Nederlands Svens ka Portugu ese Suom i Russ ia n Polski Greek Magyar Turkce Cesk y Simpli fied C hines[...]

  • Page 192

    Use To ADF Loaded Beep Enabled Disabled Specify whether or not the ADF sounds a beep when paper is loaded. Note: Enable d is t he fa cto ry d efau lt s ett ing. ADF Multi ‑ feed Sensor On Off Detect when the ADF picks more than one sheet of paper at once. Note: On i s the f actory d efault setting. Quiet Mode Off On Reduce the amount of nois e pr[...]

  • Page 193

    Use To Keyboard Keyboard Type English Francai s Francais Cana dien Deuts ch Italiano Espanol Greek Dans k Norsk Nederlands Svens ka Suom i Portuguese Russian Polski Swiss Ge rman Swiss Fren ch Korean Magya r Turkce Cesk y Simplifie d Chines e Tra diti on al C hin ese Japanese Custom Key [x] Specify a languag e and custom key info rmation for the pr[...]

  • Page 194

    Use To Displayed Information Left side Right sid e Cust om T ext [ x] Specify what is displayed on the upper left and right corn ers of the home screen. For the Left side and Right side menus, s elect from the foll owing options: None IP Address Hostname Con tact Nam e Location Date/T ime mDNS/DDNS Servic e Name Zero Configuration Name Cust om T ex[...]

  • Page 195

    Use To Displayed Information (continued) Wast e To ner Bottle Paper Jam Load Paper Service Error s Customize the displayed information for Waste Toner Bottle, Paper Jam, Load Paper, and Service Errors menus. Select fr om the follo wing options: Display Yes No Message to display Defa ult Altern ate Defau lt [text entry] Altern ate [text entry] Notes[...]

  • Page 196

    Use To One Page Copy Off On Set copies from the scan ner gla ss to only one page at a ti me. Note: Off is the factory d efault setting. Output Lighting Normal/Standb y Mode Off Dim Brigh t Set the amount of light f rom the standard output bin. Notes: • Dim is the fa ctory defau lt setting if Ec o-Mode is set to Energy or Energy/Paper. • Bright [...]

  • Page 197

    Use To Web Page Refresh Rat e 30–30 0 Specify the number of seconds between Embedded Web Server refreshe s. Note: 120 is the fact ory de fault settin g. Cont act Nam e Specify a contact name for the prin ter. Note: The contact nam e is stored on the Embedded Web Server. Loca tion Specify the location of the printer . Note: The location is stored [...]

  • Page 198

    Use To Timeou ts Hibernate Time out Dis able d 1–3 h r 6 hr 1–3 d ays 1–2 w eeks 1 mon th Set the printer to o perate at a low powe r state. Note: Disabled is the factory default set ting in all countries. Hibernate Timeout on C onnection Hibernate Do No t Hib ernat e Set the printer to Hibernate Timeout ev en when there is a n active Etherne[...]

  • Page 199

    Use To Erro r Re cov er y Auto Re boot Reboo t when idle Reboot always Reboot never Automatica lly reboot the p rinter. Note: “Reb oot when idle” is the factory def ault setting. Erro r Re cov er y Max Auto Reb oots 1 ‑ 20 Determine the number of automatic r eboots the printer can perform. Note: 5 is the fa ctory d efault setting. Print Reco [...]

  • Page 200

    Use To Press Sl eep Button Do Not hing Slee p Hibernate Determine how the printer r esponds when pressing the Sleep button when t he print er is idle. Notes: • Sleep is the factory default setting. • Sleep or Hibernate se ts the printer to operate at a lower power configurati on. • If the printer is in Sleep Mode, then the display appears off[...]

  • Page 201

    Use To Content Source Black/ Whit e Lase r Colo r Las er Inkjet Photo/Film Magazine Newspaper Press Other Specify how the original docu ment was produ ced. Note: Black/White Laser i s the factory default s etting. Sides (Duplex) 1 sided to 1 sided 1 sided to 2 sided 2 sided to 1 sided 2 sided to 2 sided Specify whe ther an original document i s two[...]

  • Page 202

    Use To Orig inal Si ze Letter Legal Executive Folio Stat em ent Oficio ( Mexico) Universal Auto Si ze Sen se Mixed Sizes A4 A5 A6 JIS B 5 Difficult Media Letter Difficult Media A5 Difficult Media Legal Difficult Media A4 Custom Scan Size [x] Book Orig inal Busi nes s Card 3 x 5 in . 4 x 6 in . ID Card Specify the p aper size of t he original docume[...]

  • Page 203

    Use To Output Bin Standard B in Bin [ x] Specify the bin to be used for the copy job. Notes: • Standard Bin is the factory default settin g. • Bin [x] appears only when at least one optional b in is installed. Numb er o f Co pi es 1–999 Specify the number of copi es for the copy job. Note: 1 is the factory default setting . Header/Footer [Loc[...]

  • Page 204

    Use To Auto Center Off On Automatical ly center the content on the page. Note: Off is the facto ry defau lt setti ng. Color Dropout Color Dropout None Red Green Blue Default R ed Thresho ld 0–255 Defau lt Gree n Thre shold 0–255 Default B lue Thresh old 0–255 Specify which c olor to dro p during scanni ng and to adjust the dr opout setting fo[...]

  • Page 205

    Fax Settings menu Fax Mode (Analog Fax Setup) menu Analog F ax Setu p mod e sends t he fa x job t hrough a telepho ne lin e. Use To Fax Name Spec ify the n am e of th e f ax i n the prin ter . Fax Number Spec ify th e n umb er ass ign ed t o the fax. Fax ID Fax Name Fax Number Specify h ow the fax is ide ntifi ed. Enable Manual Fax On Off Set the p[...]

  • Page 206

    Use To Fax Co ver Pag e Fax Cover Page Off by default On by default Never use Alwa ys u se Include to Field On Off Include from Field On Off From Include Message Field On Off Message Include Logo On Off Include Footer [x] On Off Footer [x] Configure the fax cover pag e. Notes: • “Off by default” is the factory default setting for Fax Cover Pa[...]

  • Page 207

    Use To Orig inal Si ze Letter Legal Executive Folio Stat em ent Oficio ( Mexico) Universal Auto Si ze Sen se Mixed Sizes A4 A5 A6 JIS B 5 Custom Scan Size [x] Book Orig inal Busi nes s Card 3 x 5 in . 4 x 6 in . Specify the p aper size of t he original document. Note: Mixed Si zes is the U.S . factor y default s etting. A4 is the intern ational fac[...]

  • Page 208

    Use To Dialing Pr efix Rules Prefix Rul e [ x] Establish a d ialing prefix r ule. Automatic R edial 0–9 Specify the number of times the printer tries to send the fax to a specified number. Note: 5 is the factory default setting . Redial frequency 1–200 Specify the number of minutes between redials. Note: 3 is the factory default setting . Behin[...]

  • Page 209

    Use To Background Remova l ‑ 4 to 4 Adjust the amount of backgro und visible on a scanned image. Note: 0 is the factory default setting . Color Balance Cya n - Re d Magenta - Green Yellow - Blue Enable an equal balance of colors in the scan ned image. Color Dropout Color Dropout None Red Green Blue Default R ed Thresho ld 0–255 Defau lt Gree n [...]

  • Page 210

    Use To Enab le Color Fax Scans Off by def ault On by default Never use Always use Enable color faxing . Note: “Off by default” is the factory d efault setting. Auto Conv er t Col or Faxes t o M ono Faxes On Off Convert all outgo ing faxes to black and whi te. Note: On is the factory default setting. Use To Enab le Fax Rec eive On Off Allow the [...]

  • Page 211

    Use To Sepa rat or Sh eet So urc e Tray [x] Multipurpose Feeder Specify the paper source for the separator sheet . Note : Tray 1 is the fa ctory defau lt set ting. Output Bin Standard B in Bin [ x] Specify a bin for received faxes. Note : Standard Bin is the factory default setting. Fax Fo ote r On Off Print the transmission information at the bott[...]

  • Page 212

    Use To Staple Off 1 stap le Specify whether prints are stapled. Note : Off is th e fact ory de fault s etting . Enab le Color Fax Receiv e On Off Enable the prin ter to rece ive fax in c olor and print it i n grayscale. Note : On is the factory default setting . Use To Transm issi on Log Print log Do not print log Print only for error Enable prin t[...]

  • Page 213

    Use To Speaker Mode Alwa ys Of f On until Connected Alwa ys On Specify the mode of the speaker. Note s: • “On until Connected” is the factory default setting. A sound is issued unti l the fax connection is made. • Always On turn s the speak er on. • Always Off turn s the speake r off . Speaker Volu me High Low Con trol the vo lume se ttin[...]

  • Page 214

    Use To E ‑ mail Serve r Setup Limit destinat ions Specify a domain name, such as a company domain na me, and then limits e ‑ mail destinations only to that domai n name. Notes: • E-mail can be se nt only to the specifi ed domain. • The limi t is o ne domain . E ‑ mail Serve r Setup Web Link Setup Server Login Password Path File Name Web L[...]

  • Page 215

    Use To Resoluti on 75 dpi 150 d pi 200 d pi 300 d pi 400 d pi 600 d pi Specify the resolution of the scan in dots p er inch. Note: “150 d pi” is the factory default s etting. Darkness 1–9 Lighten or darken the outpu t. Note: 5 is the fa ctory d efaul t settin g. Orientation Portrai t Landscape Specify th e orientation of the scanned image. No[...]

  • Page 216

    Use To JPEG Quality Best f or con tent 5–90 Set the q uality of a JPEG photo i mage in re lation to file size and q uality of the ima ge. Notes: • “Best for content” is the factory default settin g. • 5 reduces the file size and quality of the image. • 90 p ro vide s t he b est im age q ua lit y, but the fi le s ize is v ery la rge . ?[...]

  • Page 217

    Use To Custom Job scanning On Off Copy a document that contains mixed pap er sizes. Notes: • Off is the fac tory d efaul t setti ng. • This menu item appears only when a fo rmatted, wor king printer hard di sk is installed. Scan Prev iew On Off Specify whether or not a preview will appear on the display for scan jobs. Notes: • Off is the fac [...]

  • Page 218

    Use To Negative Image Off On Create a negative imag e of the original document. Note: Off is the factor y default settin g. Shadow Deta il ‑ 4 to 4 Adjust the amount of shadow detail visible on a scanned image. Note: 0 is the fa ctory d efaul t settin g. Scan edge to edge Off On Specify whether t he original docum ent is scanned edge-to-edge. Not[...]

  • Page 219

    Use To Content Source Black/ Whit e Lase r Colo r Las er Inkjet Photo/Film Magazine Newspaper Press Other Specify how the origin al document was produ ced. Note: Black/White Laser i s the factory defa ult setting. Colo r Off On Specify whet her the print er captures and transm its content in c olor or in black and white. Note: On is the factory def[...]

  • Page 220

    Use To Orig inal Si ze Letter Legal Executive Folio Stat em ent Oficio ( Mexico) Universal Auto Si ze Sen se Mixed Sizes A4 A5 A6 JIS B 5 Difficult Media Letter Difficult Media A5 Difficult Media Legal Difficult Media A4 Custom Scan Size [x] Book Orig inal Busi nes s Card 3 x 5 in . 4 x 6 in . Specify th e paper size of the origina l documen t. Not[...]

  • Page 221

    Use To Photo Default 5–90 Set the quality of a photo ima ge in relation to t he file size and quality of the image . Note: 50 is the factory default setting. Use Multi ‑ Page TIFF On Off Provide a cho ice betwee n single-p age TIFF fi les and multi ple ‑ page TIFF files . For a mult ip le-p age sc an ‑ to ‑ FTP job, either one TIFF file i[...]

  • Page 222

    Use To Color Balance Cya n - Re d Magenta - Green Yellow - Blue Enable an equal balance of colors in the sca nned image. Color Dropout Color Dropout None Red Green Blue Default R ed Thresho ld 0–255 Defau lt Gree n Thre shold 0–255 Default B lue Thresh old 0–255 Specify which color to drop dur ing scanning and to ad just the dropout setting f[...]

  • Page 223

    Flash Drive me nu Scan Settings Use To Forma t PDF (.pdf) Secure PDF TIFF (.tif) JPEG (.j pg) XPS ( .xps ) Specify the format of the file to be sent through FT P. Note : PDF (.pdf) is the factory d efault setting. PDF Vers ion 1.2–1. 7 A–1a Set the version of the PDF fil e to be sent through FTP. Note : 1.5 is t he fa ctor y defa ult set ting .[...]

  • Page 224

    Use To Orig inal Si ze Letter Legal Executive Folio Stat em ent Oficio ( Mexico) Universal Auto Si ze Sen se Mixed Sizes A4 A5 A6 JIS B 5 Difficult Media Letter Difficult Media A5 Difficult Media Legal Difficult Media A4 Custom Scan Size [x] Book Orig inal Busi nes s Card 3 x 5 in . 4 x 6 in . Specify the paper size of the original doc ument. Note [...]

  • Page 225

    Use To Photo Default 5–90 Set the quality of a photo image in relati on to file size and quality. Note : 50 is the factory default setting. Use Multi ‑ Page TIFF On Off Provide a choice between single-pag e TIFF files and multiple ‑ pa ge TIFF files . For a multiple-page sca n to FTP job, either one TIFF file is created co ntaining all the pa[...]

  • Page 226

    Use To Color Dropout Color Dropout None Red Green Blue Default R ed Thresho ld 0–255 Defau lt Gree n Thre shold 0–255 Default B lue Thresh old 0–255 Spec if y wh ic h c olo r to dr op dur ing sc an nin g and to adjust the dropout setti ng for each color thre shold. Note s: • None is the factory default setting f or Color Dropout. • 128 is[...]

  • Page 227

    Coll ate (1,1,1) (2,2,2) (1,2,3) (1,2,3) Stack the pages of a prin t job in sequence when printing multi ple copies. Note: “(1,2 ,3) (1,2,3)” is the factory default setting. Sides (Duplex) 1 sid ed 2 sid ed Specify whether prints are on one side or on both sides of the page. Note: 1 side d is th e fa ct ory defa ult s et ti ng. Staple Off On Sp[...]

  • Page 228

    Paper Saver Or dering Horizontal Reverse Hori zontal Reverse Vertical Vertic al Specify the pos itionin g of multiple ‑ page im ages. Notes: • Horizontal is the facto ry default setting. • Positioning depends on the number of page images and whether they are in portrait or landscape ori entation. Separator Sh eets Off Between Copies Between J[...]

  • Page 229

    Use To Print Area Normal Fit to Page Whole Pa ge Set the logical a nd physical printabl e area. Notes: • Normal is the facto ry default setting. When attemptin g to print data in the non ‑ p rintable area defined by th e Normal setting, the prin ter clips the ima ge at the boun dary. • Whol e Pag e a llo ws the ima ge t o be mov ed into th e [...]

  • Page 230

    Finishing menu Use To Sides (Duplex) 1 sid ed 2 sid ed Spec if y wh et her tw o ‑ sided (duplex) prin ting is set as the default for all pri nt jobs. Notes: • “1 sided” is the factory default setting. • You can set two ‑ sided printin g from the printer software. For Windows users: Clic k File > Print , and then click Properti es , P[...]

  • Page 231

    Use To Paper Save r Off 2 ‑ Up 3 ‑ Up 4 ‑ Up 6 ‑ Up 9 ‑ Up 12 ‑ Up 16 ‑ Up Print multiple ‑ page images on on e side of a paper. Notes: • Off is the fac tory d efaul t setti ng. • The number selected is the number of page imag es that will print per side. Paper Saver Or dering Horizontal Reverse Hori zontal Reverse Vertical Vert[...]

  • Page 232

    Use To Offset P ages None Between Copies Between Jobs Offset p ages at certain in stances. Notes: • None is the factory default setting. • Between Copies offsets e ach copy of a print job if Col late is set to “(1,2,3) (1,2,3). ” If Collate is set to “(1,1, 1) (2,2,2),” then each set of printed pages are offset, such as all page 1'[...]

  • Page 233

    Use To Gray Corre ction Auto Off Automatical ly adjust the contrast enhancement appli ed to images. Note: Auto is the factory default setti ng. Brightness ‑ 6 to 6 Adjust the printed output either by light ening or darkening it. You can conserve toner by lightening the output . Note: 0 is the fa ctory d efaul t settin g. Contra st 0–5 Adjust th[...]

  • Page 234

    Use To Disk Full Action None E ‑ mail & Delete Current Log E ‑ mail & Delete Oldest Log Post & Dele te Current Log Post & Delete Oldest Log Delete Current Log Delete Oldest L og Delete All Lo gs Delete All But Current Determine and set ho w the pri nter responds when disk usag e reaches the maxi mum limit (100 MB). Note: None is[...]

  • Page 235

    Use To Delete Downlo ads on Disk Delete Now Do Not Del ete Delet e d own loa ds fr om t he p rint er h ard di sk, including all held jobs, buffered jobs, and parked jobs. Notes: • Delete Now sets the printer to delete the downloads and all ows the display to return to the origina ting screen after the deletion. • Do Not Delete sets the printer [...]

  • Page 236

    Use To Lock PS Startup Mode On Off Disable the SysStart file. Note : Off is th e facto ry default setting. Font P riorit y Resid en t Flash/D isk Establish the font search order. Note s: • Resident is the factory default setting. • This menu item is availa ble only when a formatt ed flash me mory option card or printer hard di sk is installed a[...]

  • Page 237

    Use To PCL Emulation Settings Point Si ze 1.00–1 008. 00 Change the point size for scalable ty pographic fon ts. Note s: • 12 is t he factory default setti ng. • Point size refers to th e height of the characters in the font. One point equals appr oxi mate ly 0. 014 i nch. • Point sizes can be increased or decreased in 0.25 ‑ point inc re[...]

  • Page 238

    Use To Tray Renumber Assign MP F eeder Off None 0–199 Assign Tray [x] Off None 0–199 Assign Manual Paper Off None 0–199 Assign Manual Env Off None 0–199 Configure the printer to work with pr inter softwar e or progr ams that use different source ass ignments for trays and feeders. Note s: • “Off” is the fa ctory d efault setting . •[...]

  • Page 239

    HTML menu Use To Font Name Albertus MT Antiq ue Ol ive Appl e Cha ncery Arial MT Avant Garde Bodoni Bookma n Chi cago Clarendon Coop er B lac k Copperplate Coro net Cou rier Eurostile Garamond Geneva Gill Sans Goudy Helvetica Hoefler Text Intl CG Times Intl Courier Intl Univers Joanna MT Lett er G ot hi c Lubalin Graph Marigold MonaLisa Rec ut Mona[...]

  • Page 240

    Use To Margin S ize 8–25 5 mm Set the page margi n for HTML documents. Note s: • 19 mm is the factory default setting. • Margin size can be increased in 1 ‑ mm increments. Backgrounds Do Not Print Print Specify whether to print backgrounds on HTML documents. Note : Print is the factory def ault setting. Image m enu Use To Auto Fit On Off Se[...]

  • Page 241

    Menu item Description E ‑ mail Guid e P rovides information about sendi ng e ‑ mail s using addresses, shortcut numbers, or the address book, and about changing settings Fax Guide Provides information about sending faxes using fax numbers, shortcut numb ers, or the address book, and abo ut changing setting s FTP Guide Provides information about[...]

  • Page 242

    Saving money and the environment Lexmark is co mmitted to environ mental s ustainabi lity and is cont inually im proving its pri nters to r educe their impact on the environment. We design with the environment in mind, engin eer our packaging t o reduce materials, and provide coll ecti on and recy cling pr ogra ms. Fo r more infor mati on, see: •[...]

  • Page 243

    Avoid paper jams Correctl y set the pap er type a nd size to a void pap er jams. For m ore inform ation, see “Avoiding jams” on page 274 . Saving energy Using Eco ‑ Mode 1 Open a Web browser, and then type the print er IP address in the ad dress field. Notes: • View the printer IP address on the printer home scr een. The IP address appears [...]

  • Page 244

    Use To On Reduce printer noise. Note s: • Print jobs are processed at a reduced speed . • Printer engine motors do not start until a docu ment is ready to print. There will be a short delay before the first page is pri nted. Off Use fac tory defau lt se tti ngs. Note : This setting supports the perform ance specifi cations of the printer . 3 Cl[...]

  • Page 245

    Using Hi bernate mode Hibernate is an ultra ‑ low ‑ power operating mode. When operatin g in Hibern ate mode, the printe r is esse ntially o ff, and all other s ystems and devices ar e turned off safely. Note: The Hibe rnate an d Slee p mode s can be schedul ed. Using the Embedded Web Server 1 Open a Web browser, and then type the print er IP a[...]

  • Page 246

    Using the printer c ontrol panel 1 From the home s cre en, n avig ate to : > Set tin gs > General S ettings > Scree n Bri ghtne ss 2 In the Screen Brightness field, enter the brightness percentage you want for the display, and th en touch Submit . Recy cling Lexmark pr ovide s colle cti on prog rams and env ironm enta lly prog ressi ve ap [...]

  • Page 247

    To return Lexmark cartri dges for r euse or rec ycling, fol low the inst ructi ons that cam e with yo ur printer o r cartr idge and use th e prepaid shipping label . You ca n also do the followi ng: 1 Go to www.lexma rk.com/recy cle . 2 From the Ton er Cartridg es se ction, selec t your count ry o r regio n. 3 Follow the instruct ions on the compu [...]

  • Page 248

    Securin g the printer Statement of Volatility Your print er co ntain s vari ous t ypes of m emory t hat c an stor e devic e and ne twork s etting s, and user dat a. Type of memory Description Volatile memory Your printer uses stand ard ra ndom access memory (RAM) to temporarily buffer user data du ring simple print jobs. Non-volatile memory Your pr[...]

  • Page 249

    Erasing non ‑ volat il e memo ry Erase indi vidu al sett ings, de vice and netw ork sett ings , securi ty set tings, a nd embe dded solutio ns by fol lowing these steps: 1 Turn off th e prin ter. 2 Hold down 2 and 6 while turning the printer on . Release the buttons only when the screen with the prog ress bar appea rs. The print er per forms a po[...]

  • Page 250

    The printer w ill perform a power ‑ on reset, and th en return to normal operatin g mode. Configurin g printer hard disk encryption Enable hard disk encryption to prevent loss of sensitive dat a in the event the printer or its hard disk is st olen. Note: Some p rin ter mod els ma y not have a pr inte r hard di sk in stal led . Using the Embedded [...]

  • Page 251

    The printer w ill perform a power ‑ on reset, and th en return to normal operatin g mode. Finding printer secu rity in forma tion In high-sec urity enviro nments , it may be necessa ry to take a dditio nal ste ps to ma ke sure t hat conf identi al data s tored in the pri nter cannot be a cce ssed by unau thorized persons. For mo re informa tion, [...]

  • Page 252

    Maintaining the printer Warn ing —Pot ent ial D amag e: F ailur e to m aintai n optim um pr inter perfor mance, or t o repla ce par ts and su pplie s, may c ause damag e to yo ur pr int er. Cleaning printer parts Cleaning th e printe r Note: You m ay nee d to perfor m th is tas k aft er e very few m onth s. Warn ing —Pot ent ial D amag e: D ama[...]

  • Page 253

    Cleaning th e scanner glas s Clean th e scanner gl ass if you encounte r pri nt qualit y problem s, such a s streaks on copie d or s canned images. 1 Slight ly damp en a so ft, lint -free c loth or paper to wel with water. 2 Open t he sc anner cover. 3 Remove the wh ite under side of the scanne r cov er. Maintai ning the pr inter 253[...]

  • Page 254

    4 Open t he bo ttom ADF doo r. 1 2 5 Wipe the ADF scanner glas s under t he ADF d oor. 6 Clos e th e bott om AD F door . 7 Place the white underside of the scann er cover on the scanner glass, and then close the scanner cover. Maintai ning the pr inter 254[...]

  • Page 255

    8 Wipe the areas shown , and then let them d ry. 4 1 3 2 1 White underside of the scanner cover 2 Scanner glass 3 ADF glas s 4 White underside of the ADF cover 9 Clos e the scanne r cov er. Emptying the hole pu nch box 1 Pull out the hole punc h box. Maintai ning the pr inter 255[...]

  • Page 256

    2 Empt y t he co nta iner . 3 Insert the emp tied hole pu nch bo x back i nto the fi nisher un til it clicks into p la ce. Checking the stat us of parts and s upplies A message app ears on the disp lay when a replacement supply item is neede d or when maintenanc e is required. Checki ng the status of parts and sup plies on the prin ter control pane[...]

  • Page 257

    • If you are using a proxy se rver, then tempo rarily disable it to load the Web page correctly. 2 Click Devi ce St atu s > More D etails . Estimated number of remain ing pages The esti mated n umber of rem aining pa ges is based o n the re cent prin ting histor y of the p rinter. Its a ccura cy may vary si gnific antly an d is dep endent o n [...]

  • Page 258

    Item Retu rn Pr ogr am ca rtri dg e European Union (EU), European Econ omic A rea (EEA), and Sw itzerla nd Toner Cartridg e 622 High Yiel d Toner Cartridg e 622H Extra High Yield Toner Cart ridge 622X Asia Pacific region (include s Australia and New Zealand) Toner Cartridg e 623 High Yiel d Toner Cartridg e 623H Extra High Yield Toner Cart ridge 62[...]

  • Page 259

    Lexmark Return Pr ogram fuser maintenance kit type Type Part number MX810 S eries Retu rn Pr ogra m fus er m ainten ance kit Type 00 40X842 0 MX810 S eries Retu rn Pr ogra m fus er m ainten ance kit Type 01 40X842 1 MX810 S eries Retu rn Pr ogra m fus er m ainten ance kit Type 02 40X842 2 MX810 S eries Retu rn Pr ogra m fus er m ainten ance kit Typ[...]

  • Page 260

    Storing supplies Choose a cool , cle an stor age are a for the printe r supp lies. Store supplie s rig ht side up in th eir ori ginal packin g until you are ready to use them. Do not e xpose suppl ies to : • Dire ct sunlight • Temperatures above 35°C (95°F) • High hum idity above 80 % • Salty a ir • Corros ive gases • Heavy dust Maint[...]

  • Page 261

    Replacing supplies Replacing the toner cartridge 1 Lift the front cover, and th en pull down the multipurpose feeder do or. 1 2 Maintai ning the pr inter 261[...]

  • Page 262

    2 Pull the cartridge out of t he printer using the handle. 3 Unpack the n ew tone r cartridge, then r emove t he packin g mate ria l, and th en s hake the car tri dge to redi stribu te the toner . 4 Insert th e ton er cartri dge into the pr inter by aligni ng th e side r ails of the cartri dge with the ar rows on the side r ails insi de the pr inte[...]

  • Page 263

    Warning—Pote ntial Da mage: When r eplacing a toner cartridge, do not leave the imaging unit exposed to direct light f or an ext ended period o f time . Exten ded ex posure to lig ht may c ause prin t qual ity pr oblems . 5 Close the multipurpose feeder door and the front cover. 2 1 Maintai ning the pr inter 263[...]

  • Page 264

    Replacing the i maging un it 1 Lift the front cover, and th en pull down the multipurpose feeder do or. 1 2 Maintai ning the pr inter 264[...]

  • Page 265

    2 Pul l out the ton er cart ridg e fro m the p rint er using the ha ndle. 3 Lift the green handle, and then p ull out the imaging unit from the printer. 1 2 Maintai ning the pr inter 265[...]

  • Page 266

    4 Unpack the new imag ing un it, and th en shake it. 5 Remove all pa cking ma terial fro m the ima ging unit. Warning—Pote ntial Da mage: Do not expo se the ima ging unit to di rect light f or more than 10 minut es. Extended exposur e to li ght may ca use pri nt qua lity proble ms. Warning—Pote ntial Da mage: Do not touch the ph otoc onduct or [...]

  • Page 267

    7 Insert th e ton er cartri dge into the pr inter by aligni ng th e side r ails of the cartri dge with the ar rows on the side r ails insi de the pr inter . 8 Close the multipurpose feeder door and the front cover. 2 1 Maintai ning the pr inter 267[...]

  • Page 268

    Replacing a staple cartridge 1 Open the sta ple r do or. 1 2 2 Pull down the latch of the staple cartridge holder, and th en pull the holder out of th e finisher. 3 Squeeze both s ides of th e empty st aple case with your fingers, and then r emove the s taple case from t he cartridge. 1 1 2 Maintai ning the pr inter 268[...]

  • Page 269

    4 Insert the fro nt side of th e new staple case into th e staple cartridge, and then push the rear s ide into the cart ridge. 1 2 5 Push the st aple cartridge into the finish er until it cli cks in to pla ce. 6 Clos e th e stapl er door . Moving the printer CAUTION—PO TENTIAL IN JURY: Th e print er we ight is great er tha n 18 kg (40 lb) and r e[...]

  • Page 270

    • If an o ption al tray is in stall ed, the n rem ove i t from t he print er. T o remo ve the opti onal tray, slide th e la tch on the right side of th e tr ay towa rd t he fr ont o f the tray u ntil i t clicks into place. • Use the handholds l ocated on bo th sid es of the pr inter to li ft it . • Make s ure your fingers a re not under the p[...]

  • Page 271

    Managing the printer Finding adva nced networking and ad ministrator in formation This chapt er co vers ba sic adm inis trative suppor t ta sks using the Em bedded W eb Serv er. For more ad vanc ed syst em suppor t tasks , see t he Networking Guide on the Softwa re and Docum entation CD or the Embe dded Web S erv er — Security : Admin istrato r&a[...]

  • Page 272

    Notes: • View the printer IP address on the printer home scr een. The IP address appears as four sets of numbers separ ated b y pe riods, such a s 1 23.123.123.123. • If you are using a proxy se rver, then tempo rarily disable it to load the Web page correctly. 2 Click Report s , and then c lick th e ty pe of repo rt yo u want to view . Configu[...]

  • Page 273

    Restoring factory d efault se ttings If you want t o keep a list of th e curr ent menu s etting s for re ferenc e, the n print a menu setting s page b efore res toring the facto ry defaul t settings. For more i nformat ion, see “Printing a menu s etting s page ” on pa ge 63 . If you wa nt a mo re c omprehe nsive m ethod of re stor ing the print[...]

  • Page 274

    Clearin g jams By carefully select ing paper and s pecialty media and loadin g it properl y, you sh oul d be able to avoi d mos t jams. If jam s occur, then foll ow the step s out line d in th is cha pter. Warn ing —Pot ent ial D amag e: Nev er use any t ool to remove a jam. Do ing so co uld perm anently damage the fus er. Avoiding jam s Load pap[...]

  • Page 275

    • Do not slide the p aper in to th e tray. Loa d paper as shown in the illu stra tion. • Make sure the guides in t he tray or the multipurpose feeder are properly positioned and are not press ing tightly agains t the p aper o r env elope s. • Push th e tray firm ly into the pr inte r after loa ding p aper. • If you a re load ing pre punched[...]

  • Page 276

    Allow the paper to e nter the option al mailbox bins properly • Make s ure t o adj ust t he bi n ex tende r so th at th e pap er siz e indic ator s ma tch th e si ze of the pap er used . Notes: – If the bin extender is short er than the size of the pa per you are printing on, then the paper causes a jam in the mai lbox bin. F or exa mple, if yo[...]

  • Page 277

    • If pape r ne eds to be retur ned t o the m ailbo x bin, t hen inse rt th e pap er under the b in arm, and t hen push the pa per all the wa y back. Note: If the pa per is no t under t he bin ar m, th en a jam occ urs due to an o verfille d bin. Use recommended paper • Use onl y recomme nded pap er or specia lty med ia. • Do not lo ad wri nkl[...]

  • Page 278

    Notes: • When Ja m Assist is set to On, th e print er fl ushes blank pa ges or p ages wi th parti al pr ints to the st andard b in after a jammed page has be en clea red. Che ck your printed outpu t for bl ank page s. • When Jam Rec overy is set t o On or Au to, the printer r eprint s jammed pages . However, the Auto setting rep rints jammed pa[...]

  • Page 279

    Area name Printer control panel message What to do 8 Multipurpose feeder [x] ‑ page jam, clear manual feeder. [2 50] Remove all paper from the multi purpose feeder, and then remove the jammed paper. 9 Inside the pr inter [x] ‑ page jam, lift front cover to remove cartridge. [200–201] Open the front cover and the multipurpose feeder , then rem[...]

  • Page 280

    2 Lift the green handle, and then pull out t he toner cartridge from th e printer. 3 Place the toner cartridge aside. 4 Lift the green handle, and then p ull out the imaging unit from the printer. 1 2 5 Place th e imaging unit aside on a fla t, smooth surface. Warning—Pote ntial Da mage: Do not expo se the ima ging unit to di rect light f or more[...]

  • Page 281

    6 Pul l the j ammed pape r gen tly to the rig ht, and the n rem ove it from the printe r. Note: M ake sure all paper fragmen ts are re moved. 1 2 Warning—Pote ntial Da mage: The jammed paper may be covered with toner , which can stain garments and skin. 7 Install the imag ing un it. Note: Use the arrows on the side of t he printer as a guide. Cle[...]

  • Page 282

    8 Inser t the to ner c artridg e into the pr inter , and t hen pus h the g reen ha ndle bac k into place. Notes: • Align the arrows on the guides of th e tone r cartr idge with the a rrows in the pri nter. • Make sure the ca rtridg e is f ully pushe d in. Clearing jams 282[...]

  • Page 283

    9 Close the multipurpose feeder door and the front cover. 2 1 10 From the pr inter co ntro l pan el, touc h Done to clear t he mess age and conti nue pri nting. [x] ‑ page jam, open upper rear door. [202] CAUTION —HOT SU RFACE: The inside of th e prin ter m ight be ho t. To re duce t he risk of injury f rom a h ot component, allow the s urface [...]

  • Page 284

    1 Pull down the rear door. 2 Firmly gr asp the jamm ed paper on each si de, a nd then gently pull it out . Note: M ake sure all paper fragmen ts are re moved. Clearing jams 284[...]

  • Page 285

    3 Clos e th e re ar d oor . 4 From the pr inter co ntro l pan el, touc h Done to clear t he mess age and conti nue pri nting. [x] ‑ page jam, open upper and lo wer rear door. [231–234] CAUTION —HOT SU RFACE: The inside of th e prin ter m ight be ho t. To re duce t he risk of injury f rom a h ot component, allow the s urface to cool before tou[...]

  • Page 286

    1 Pull down the rear door. 2 Firmly gr asp the jamm ed paper on each si de, a nd then gently pull it out . Note: M ake sure all paper fragmen ts are re moved. Clearing jams 286[...]

  • Page 287

    3 Clos e th e re ar d oor . Clearing jams 287[...]

  • Page 288

    4 Open the rear door of th e duplex area, and then push th e back of the standard tray. 1 2 5 Press do wn the re ar duplex flap, th en firm ly grasp t he jamm ed paper, and then gently p ull th e paper out . Note: M ake sure all paper fragmen ts are re moved. Clearing jams 288[...]

  • Page 289

    2 1 6 Inser t t he stand ard tray. 7 From the pr inter co ntro l pan el, touc h Done to clear t he mess age and conti nue pri nting. [x] ‑ page jam, re move sta nda rd bin jam. [20 3] 1 Firmly gr asp the jamm ed paper on each si de, a nd then gently pull it out . Note: M ake sure all paper fragmen ts are re moved. Clearing jams 289[...]

  • Page 290

    2 From the pr inter co ntro l pan el, touc h Done to clear t he mess age and conti nue pri nting. [x] ‑ page jam, remove tray 1 to clear duplex. [235–239] 1 Pull out the tray comple tely. Note: L ift th e tray sligh tly, a nd then pull i t out. 1 2 3 2 Push down the front dupl ex flap, then firmly grasp the jammed paper, and then gently pull th[...]

  • Page 291

    1 2 3 Ins ert the tra y. 4 From the pr inter co ntro l pan el, touc h Done to clear t he mess age and conti nue pri nting. [x] ‑ page jam, open tray [x]. [24x] 1 Check which tray i s indicat ed on the printer display, and th en pull the t ray. 2 Firmly gr asp the jamm ed paper on each si de, a nd then gently pull it out . Note: M ake sure all pap[...]

  • Page 292

    3 Ins ert the tra y. 4 From the pr inter co ntro l pan el, touc h Done to clear t he mess age and conti nue pri nting. [x] ‑ page jam, clear ma nual feeder. [250] 1 From th e mu ltipurpo se fe eder, fir mly gras p the ja mmed p aper o n each side , and the n gent ly pull it out. Note: M ake sure all paper fragmen ts are re moved. Clearing jams 29[...]

  • Page 293

    2 Flex the sheets ba ck and forth to loosen the m, and then fan them. Do n ot fold or crease t he paper. Straight en the edges on a level su rface. 3 Reload paper int o the multip urpose f eeder. 4 Sli de the pape r gui de unti l it r ests l igh tly ag ainst the edge o f th e pape r. 5 From the pr inter co ntro l pan el, touc h Done to clear t he m[...]

  • Page 294

    1 2 2 Clos e th e rea r mai lbox d oor. 3 If the jam is i n the ma ilbox bin, t hen fi rmly gras p the ja mmed pa per, an d then gently pull it out . Note: M ake sure all paper fragmen ts are re moved. Clearing jams 294[...]

  • Page 295

    4 From the pr inter co ntro l pan el, touc h Done to clear t he mess age and conti nue pri nting. Clearing jams 295[...]

  • Page 296

    [x] ‑ page jam, open automatic feeder top cover. [28y.xx] 1 Remove all orig inal docume nt s from the A DF tr ay. Note: The message is cleared when the pages are removed fro m the ADF tray. 2 Open t he A DF c ove r. 3 Firmly gr asp the jamm ed paper on each si de, a nd then gently pull it out . Note: M ake sure all paper fragmen ts are re moved. [...]

  • Page 297

    1 2 7 Clos e th e bott om AD F door . 8 Straighten th e edges of the original documents , then load the docume nts into the ADF, and then adjust the p aper guide. 9 From the pr inter co ntro l pan el, touc h Done to clear t he mess age and conti nue pri nting. [x] ‑ page jam, remove paper, ope n finisher rear d oor. Leave paper in bin. [451] 1 Op[...]

  • Page 298

    1 2 2 Clos e th e stapl e f inish er d oor. 3 From the pr inter co ntro l pan el, touc h Done to clear t he mess age and conti nue pri nting. [x] ‑ page jam, remove paper, ope n stapler door. Lea ve paper in bin. [455 –457] 1 From th e stapl er bin, fir mly gras p the ja mmed pa per on e ach si de, and the n gently pu ll it o ut. Note: M ake su[...]

  • Page 299

    2 Open the st apler out er and inner door s. 1 2 3 Pull do wn the latch o f the st aple ca rtri dge ho lder, a nd then pull th e holder out of the p rinter. Clearing jams 299[...]

  • Page 300

    4 Use the meta l tab to lift t he stap le guard, a nd then remo ve any loo se staples . 5 Press do wn the staple g uard until it cl ick s into p lac e. Clearing jams 300[...]

  • Page 301

    6 Slide t he stap les towa rd the met al bra cket. Note: If the staples are at the rear of the cartridge, then shake the cartridge downward to bring the st aples near the meta l brack et. Warning—Pote ntial Da mage: Do not tap t he ca rtridg e on a h ard surf ace. This coul d damage the ca rtridg e. 7 Push the cartridg e holder firmly back into t[...]

  • Page 302

    Troubleshooting Understanding th e printer mes sages Cartridge low [88.xy] You may nee d to orde r a repl acement toner cartridg e. If necessary, touch Cont inue on the printe r cont rol panel t o clear the message and continue printing. Cartridge nearly low [88.xy] If nece ssary, to uch Continue on the printe r con trol pa nel t o clear t he me ss[...]

  • Page 303

    Change [paper source] to [paper type] [pap er size] load [orientation] Try on e or more of the follo wing: • Load the cor rect size and type of pa per in the tra y or f eeder, sp ecify the paper size and type in the Paper menu on the pri nter control panel, a nd then touc h Finish ed c hang ing pa pe r . • Touch Reset active bin to reset t he a[...]

  • Page 304

    • Touch F inish j ob witho ut furthe r scanni ng to end the last su ccessful scan job . Note: Thi s does not cance l t he scan job. All suc cessfull y scann ed pag es will be p roces sed fur ther for copyi ng, faxing , or e-ma iling. • Touch Cancel job to clear the message and cancel the scan job. Close rear do or Close th e rear door of the pr[...]

  • Page 305

    Disk full, scan job canceled Try on e or more of the follo wing: • Touch Continue to clear the mess age and conti nue sca nning. • Dele te font s, ma cros, and ot her d ata store d in t he prin ter h ard d isk. • Install a hard d isk wit h higher c apacity . Disk must be form atted for use in this device From the printe r con trol pa nel, tou[...]

  • Page 306

    Fax server 'To Fo rmat' not set up . Conta ct system a dministrat or. Try on e or more of the follo wing: • From the pr inter co ntro l pan el, touc h Co ntinue to clear the message . • Complet e the Fax Serv er set up. If t he mess age appea rs a gain, the n contac t your s ystem s upport pers on. Fax Stat ion N ame no t set up. Cont[...]

  • Page 307

    Incompatible tray [x] [59] Try on e or more of the follo wing: • Remove the i ndicate d tr ay. • From the pr inter co ntro l pan el, touc h Co ntinue to clea r the m essag e and co ntinue print ing wi thout u sing t he indi cated tr ay. Incorrect paper size, op en [paper source ] [34] Try on e or more of the follo wing: • Load the co rrect si[...]

  • Page 308

    4 Connect t he power cord to a properly grounded el ectrical o utlet. 5 Turn the pri nter b ack on. • Cancel the print job. • Reset active bin Install d uplex Try on e or more of the follo wing: • Install the duplex unit: 1 Turn of f the printe r. 2 Unplug the power cord from the electrical outlet . 3 Install the dupl ex unit . 4 Connect t he[...]

  • Page 309

    Insuffic ient memory to suppo rt Re source Save feature [35] Install a dditio nal pr inter memo ry or to uch Co nti nue to disable Resourc e Save , clear the messa ge, and co ntinu e printin g. Insuffici ent memory, s ome He ld Jo bs w ere de leted [37] From the printe r con trol pa nel, touch Contin ue to clear the mess age. Insufficie nt memory, [...]

  • Page 310

    Load [paper source] with [paper type] [paper size] [pap er orientation] Try on e or more of the follo wing: • Load the specified tray or feeder with the correct size and type of p aper. • To use the tray or feeder with the corr ect size and type of paper, touch Fi nish ed l oading paper on the p rinter con trol pane l. Note: If the printer find[...]

  • Page 311

    • From the pr inter co ntro l pan el, touc h Automatic ally s elec t pape r to use the paper loaded in the tray. • Cancel the print job. Load staples Try on e or more of the follo wing: • Replace or insert the staple cartridge in the finisher . For i nstruct ions on in serti ng or re placin g a st aple car tridg e in the finis her, to uch Mor[...]

  • Page 312

    Memory full, ca nn ot send faxes 1 From the pr inter co ntro l pan el, touc h Co ntinue to clear the message and cancel the fax job. 2 Try one or mor e of the fo llowin g: • Reduc e the fax reso lutio n, and then rese nd t he fax job. • Reduce the num ber of pages in the fax , and th en re send t he fax job . No analog phone li ne connec ted to[...]

  • Page 313

    • Install a flash mem ory card wit h larger ca pacity. Note: Download ed font s and macros not pre vious ly stored in the flash m emory are delet ed. Paper ch anges need ed Try on e or more of the follo wing: • Touch U se curren t supplie s to clea r the mess age and conti nue prin ting. • Cancel the cur rent print jo b. Parallel port [x] dis[...]

  • Page 314

    Reattach bins [x] – [y] Try on e or more of the follo wing: • Turn off th e prin ter, and then turn it bac k on. • Reattach th e indicated bins: 1 Turn of f the printe r. 2 Unplug the power cord from the electrical outlet . 3 Remov e the ind icated bins. 4 Reattach the bin s. 5 Connect t he power cord to a properly grounded el ectrical o utle[...]

  • Page 315

    Remove packagi ng material, [area na me] Remove any remain ing packag ing mat erial from t he specified l ocation. Remove pap er from all bins Remove the pap er fro m all of the bin s. The pr inter au toma ticall y sense s pape r rem oval an d resu mes pr inting. If removing the paper does not clear the message, then to uch Contin ue . Remove pape [...]

  • Page 316

    Print er and tone r cartri dge r egions Region number Region 0G l o b a l 1 United States, Canada 2 European Economic Area (EEA), Switzerland 3 Asia Paci fic, Australia, N ew Zeal and 4 Latin Am erica 5 Africa, Middle East, rest of Europe 9I n v a l i d Notes: • The x and y values represent . xy in the code t hat appe ars o n the prin ter co ntro[...]

  • Page 317

    Replace mainten ance kit, 0 es timated pages remain [80. xy] The pri nter i s sche duled for m ainte nanc e. F or more infor mation, visi t the Lexmar k supp ort W eb si te at http: //sup port. lexmark .com or contact your service represen tative, and then report the message. Replace mi ssing fuse r [80.xx] 1 Install the missing fuser . For more in[...]

  • Page 318

    Restore he ld jobs? Try on e or more of the follo wing: • From the pr inter co ntro l pan el, touc h Restore to restor e all he ld job s st ored i n the pr inte r hard disk. • From the pr inter co ntro l pan el, touc h Do not restore if you do not want to re store a ny of the pri nt jobs. Scan do cument too lo ng The scan job excee ds the m axi[...]

  • Page 319

    • Check that the s erial i nterfac e parame ters ( protocol, baud, p arity, an d data bits) are set c orrectl y on the printer and compu ter. • Turn off th e prin ter, and then turn it bac k on. Serial port [x] disab led [56] Try on e or more of the follo wing: • From the pr inter co ntro l pan el, touc h Co ntinue to clear the message . The [...]

  • Page 320

    3 Remove the extra bins. 4 Connect the power cord to a properly gro unded electrical outlet. 5 Turn the pr inter back o n. Too many disks installed [58 ] 1 Turn off th e prin ter. 2 Unplug the power cord fro m the electrical outlet. 3 Remov e the e xtra pr int er hard dis ks. 4 Connect the power cord to a properly gro unded electrical outlet. 5 Tur[...]

  • Page 321

    Unsupported camera mode , unplu g camera and c hange mo de The cam era mo de doe s not s upport Pict Bridge. Unplug the cam era, ch ange th e mode a nd plug the cam era ba ck into t he prin ter. Unsup porte d disk Remov e the uns uppor ted printe r hard disk, an d the n inse rt a supp orted one . Unsupported option in slot [x] [55] 1 Turn off th e [...]

  • Page 322

    Basic prin ter problems The printer is not responding Action Yes No Step 1 Make sure the printer is turned on. Is the printer turned on? Go to step 2. Turn on the printer. Step 2 Check if the printer is in Sleep mode or Hibernate mode. Is the printer in Sleep mode or Hibernate mode? Press the S leep button to wak e th e pr i nte r from Sleep mode o[...]

  • Page 323

    Action Yes No Step 8 Check if one end of the printer cable is plugged into a port on the printer and the other to the co mputer, print server, option , or other network device. Is the printer cable securely attac h ed to the printer and th e computer, print server, option , or other network device? Go to step 9. Connec t the printer cable se curel [...]

  • Page 324

    Hardware and internal option problems Cannot dete ct interna l option Action Yes No Step 1 Turn off the printer, then wait for about 10 seconds, and then turn on the printer. Does the i nternal o ption oper ate correctl y? The p ro blem is solv ed. Go to st ep 2. Step 2 Check if the inter nal option is pro perly insta lled in the control ler board.[...]

  • Page 325

    Action Yes No Step 2 Check the cable and the internal print server connection. Use the correct cable, and then check if it is securely connected to the internal print ser ver. Does the internal print server operat e correctly? The pr oble m is so lve d. Con tact custome r support . Internal Solutions Port doe s not operate correctly Action Yes No S[...]

  • Page 326

    Action Yes No Step 2 a Turn off the printer, then wait abou t 10 seconds, and then turn the printer back on. b Resend the print job. Is the tray working? The p ro blem is solv ed. Go to st ep 3. Step 3 Check if the tray is installed and recognized by the printer. Print a menu settings page, and th en ch eck if the tray is listed in the Installed Fe[...]

  • Page 327

    Paper feed probl ems Jammed pages are not reprinted Action Yes No Turn on Jam Recovery . a From the home screen, navigate to: > Settings > Gen eral Set tings > Print Re covery b From the Jam Recovery menu, touch the arrows t o scroll to On or Auto . c Touch Su bmit . Do pages reprint after a jam? The pr oble m is so lve d. Con tact custome[...]

  • Page 328

    Paper jam m essage re mains afte r jam is cle ared Action Yes No Check the entire paper path for jammed paper. a Remove any ja mmed paper. b From the prin ter cont rol panel , touch Continue to clear the message. Does the paper jam message remain? Contact customer support . The pr ob lem is s olve d. Solving print problems Printing problems Confide[...]

  • Page 329

    Action Yes No Step 3 Free up a dditional pr inter memory by deleting some of the held jobs. Does the job print? The proble m is solved . Add additiona l printer memory. Envelope seals when printing Action Yes No a Use envelopes that have been stored in a dry environment. Note: Printi ng on envelopes with high moisture content can seal the flaps. b [...]

  • Page 330

    Action Yes No Step 5 Check if the USB port is disabled by the system support person. Does the error message still appear? Contact customer support . The pr ob lem is s olve d. Incor rect chara cters prin t Action Yes No Step 1 Make sure the printer is not in Hex Trace mod e. Note: If Read y Hex appears on th e printer display, then turn off the pri[...]

  • Page 331

    Action Yes No Step 4 a Check if the trays are not li nked. b Resend the print job. Did the job print from the correc t tray or on the correct paper? The pr oble m is so lve d. Con tact custome r support . Large jobs do not collate Action Yes No Step 1 a From the Finishing menu on the pri nter control panel, set Coll ate to (1,2,3) (1,2,3). b Resend[...]

  • Page 332

    Action Yes No Step 2 a Open the document you want to pr int in Adobe Acrobat. b Clic k File > Print > Advanced > Print As Image > OK > OK . Do the fi les print ? The pr oble m is so lve d. Con tact custome r support . Printing slows down Notes: • When pri nting using n arrow pa per, th e prin ter prin ts at a r educe d speed to pre[...]

  • Page 333

    Action Yes No Step 2 a Check if the pri nter is plug ged in and turn ed on, an d if Ready appears on the printer display. b Resend the print job. Do the jobs print? The p ro blem is solv ed. Go to st ep 3. Step 3 If an error messa ge appears on the pr inter display, then clear the mess age. Note: The prin ter continues to print after clearing the m[...]

  • Page 334

    Print job takes longer than ex pected Action Yes No Step 1 Change the environmental settings of the p rinter. a From the printer control pa nel, navigate to: Settings > Gen era l Set tin gs b Selec t Eco ‑ Mode or Quiet M ode , and then select Off . Note: Disabling Eco-Mode or Quiet Mode may increase the consumption of energy or supplies, or b[...]

  • Page 335

    Tray linking does not work Notes: • The trays can dete ct p aper l ength. • The multipurpose feeder does not automat ically detect the paper size. You m ust set the size from the Paper Size/Type m enu. Action Yes No Step 1 a Open the trays, and then check if they contain p aper of the same size and type. • Check if the paper g uides are in th[...]

  • Page 336

    Print qual ity probl ems Char acter s ha ve ja gg ed or uneven edges Action Yes No Step 1 a Print a font sample list to check if the fonts you are using are supported by the printer. 1 From the printer control pan el, navigate t o: > Reports > Prin t Fo nt s 2 Touch PCL Fonts or PostScript Fonts . b Use a font that is supported by the pr inte[...]

  • Page 337

    Action Yes No Step 1 a Move the width and lengt h guides in the tray to the correc t positions for the paper loaded. b Resend the print job. Is the page or image clipped? Go t o st ep 2. Th e pr oble m is so lve d. Step 2 From the printer cont rol panel, set th e paper size and type in th e Paper menu to match the paper loaded in the tray. Do the p[...]

  • Page 338

    Action Yes No Step 1 a Mak e sur e th e siz e of the pa per loa de d in th e tra y ma tch es th e fu ser type. Note: Use a 110-volt fuser for prin ting on letter-size paper and a 220-volt fuse r for pr inting on A 4 ‑ si ze p a per . b Resend the print job. Do compressed images still appear? The p ro blem is solv ed. Go to st ep 2. Step 2 a Repla[...]

  • Page 339

    Action Yes No Step 3 Replace the imaging unit , and then resend the print job. Did the gray backgro und disappear from the pri nts? The pr oble m is so lve d. Con tact custome r support . Horizontal voids appear on prints Leading edge Trailing edge Action Yes No Step 1 a Make sure your sof tware progra m is using a corre ct fill pattern. b Resend t[...]

  • Page 340

    Incorrect margins on prints ABCD ABCD ABCD Action Yes No Step 1 a Move the width and lengt h guides in the tray to the correc t positions for the paper size loaded. b Resend the print job. Are the margins co rrect? The p ro blem is solv ed. Go to st ep 2. Step 2 From the printer cont rol panel, set the paper size in the Pap er menu to match the pap[...]

  • Page 341

    Paper curl Action Yes No Step 1 Move the width and length guides in the tray to the correct position s for the size of the paper loaded. Are the width and length guides positi oned correctly? Go to step 2. A djust the width and length guide s. Step 2 From the printer control panel, set th e paper type and weight in the Paper menu to match the paper[...]

  • Page 342

    Action Yes No Step 1 a Check if there is packing materia l left on the imaging unit. 1 Remove the toner car tridge, and then the imaging unit. 2 Check if the packi ng materi al is properly remo ved from the imagin g unit. Warn ing— Pot en tia l Dam age: Do not expose the imaging unit to direct light for mor e than 10 minutes. Extended exposu re t[...]

  • Page 343

    Action Yes No Step 1 a Rein sta ll the im agi ng u nit . 1 Remove the toner car tridge, and then the imaging unit. Warn ing— Pot en tia l Dam age: Do not expose the imaging unit to direct light for mor e than 10 minutes. Extended exposu re to light may cause print quali ty problems. 2 Install the imag ing unit, and then the c artridge. b Resend t[...]

  • Page 344

    Action Yes No Step 4 Check if the paper loaded in the tra y has texture or rough finishes. Are you printing on textur ed or rough paper? From the printer control panel, set the paper texture in the Paper menu to match the paper loaded in the tray. Go to step 5. Step 5 a Load paper from a fresh pac kage. Note: Paper absorbs moisture due to high humi[...]

  • Page 345

    Action Yes No Step 2 a From the p rinter contr ol panel, s e t the paper type, textur e and weight in the Paper menu to match the paper l oaded in the tray. b Resend the print job. Is the tray set to the type, texture, and weight of the paper load ed? Go to step 3. Do one or mo re of the following : • Specify the paper type, texture, and weight f[...]

  • Page 346

    Print is too light Action Yes No Step 1 a From th e Quality menu on the printe r c ontrol panel, in crease the toner darkness. Note: 8 is th e factory default setting. b Resend the print job. Is the print still too li ght? Go t o st ep 2. Th e pr oble m is so lve d. Step 2 From the pr inter control panel, set th e pap er type, texture, and weig ht [...]

  • Page 347

    Action Yes No Step 6 a Redistribute the toner in the imaging unit. 1 Remove the toner car tr idge, and then t he imaging unit. 2 Firmly shake the imaging uni t. Warn ing— Pot en tia l Dam age: Do not expose the imaging unit to direct light for mor e than 10 minutes. Extended exposu re to light may cause print quali ty problems. 3 Install the imag[...]

  • Page 348

    Shadow images appear on prints ABCD ABCD ABCD ABCD Leading edge Trailing edge Action Yes No Step 1 Load paper with the corr ect paper type and weight in the tray. Is paper with the correct pap er type and weight loaded in the tray? Go to step 2. Loa d paper with the correct paper type and weight in the tray. Step 2 From the printer control panel, s[...]

  • Page 349

    Action Yes No Step 1 a Move the width and lengt h guides in the tray to the correc t positions for the size of the paper loaded. b Resend the print job. Is the print still skewed? Go t o step 2. Th e proble m is so lved. Step 2 a Check if you are print ing on a paper that is supported by the tray. b Resend the print job. Is the print still skewed? [...]

  • Page 350

    Action Yes No Step 4 a Rein stall the im aging u nit. 1 Remove the toner car tr idge, and then t he imaging unit. Warn ing— Pot en tia l Dam age: Do not expose the imaging unit to direct light for mor e than 10 minutes. Extended exposu re to light may cause print quali ty problems. 2 Install the imag ing unit, and then the c artridge. b Resend th[...]

  • Page 351

    Action Yes No Step 3 a Load paper from a fresh pac kage. Note: Paper absorbs moisture due to high humidi ty. Store paper in its original wrap per until you use it. b Resend the print job. Do streaked vertical li nes appear on pr ints? Go t o step 4. Th e proble m is so lved. Step 4 a Rein stall the im aging u nit. 1 Remove the toner car tr idge, an[...]

  • Page 352

    Action Yes No Step 2 Replace the imaging unit , and then resend the print job. Did the toner fog or bac kground shading disappear from the prints? The pr oblem is so lved. Con tact custome r support . Toner rubs off Leading edge Trailing edge ABC DEF Action Yes No Step 1 From the Paper menu on th e printer c ontrol panel, check the paper type and w[...]

  • Page 353

    Transparency print quality is poor Action Yes No Step 1 From the printer cont rol panel, set the paper type in the Pap er menu to match the paper loaded in the tray. Is the paper type for the tray set to Transparency? Go t o step 2. Se t the p aper ty pe to Transparen cy. Step 2 a Check if you are using a rec ommended type of transparency. b Resend[...]

  • Page 354

    Action Yes No Step 2 a From the printer control pa nel, set the paper type and weight in the Pa per me nu to ma tch t he pap er loa ded i n th e tra y. b Resend the print job. Do vertical void s appear on prints? Go t o step 3. Th e proble m is so lved. Step 3 Check if you are using a recommend ed type of paper. a Load the specifie d tray or feeder[...]

  • Page 355

    Copier do es not respon d Action Yes No Step 1 Check if an error or status message appears on the display. Does an error or status message appear? Clear the erro r or status message. Go to step 2. Step 2 Check if the power cord is plugg ed into the printer and a properly grounded electrical outlet. Is the power cord plugge d into the printer and a [...]

  • Page 356

    Poor copy quality Action Yes No Step 1 Check if an error or status message appears on the display. Does an error or status message appear? Clear the erro r or status message. Go to step 2. Step 2 Check the quality of the ori ginal document. Is the quality of the original document satisfactory ? Go to step 3. Increase the scan resolution setting for[...]

  • Page 357

    Action Yes No Step 8 Check for missing or faded text on prints. a From the Copy screen, navi gate to: Advanced Options > Advanced Imaging b Adjust the settings: • Sharpness —Increase the c urrent setting. • Contrast —Incr ease the current setting. c Resend the copy job. Do prints have missing or faded text? Go t o step 9. Th e proble m i[...]

  • Page 358

    Caller ID is not show n Action Yes No Contact your telephone comp any to check if your tel ephone line is subscribed to the caller ID s ervice. Notes: • If your region supports mult iple caller ID patterns, then you may have to change the default setting. There are two setti ngs available: FS K (patter n 1) and DTMF (patte rn 2). • The availabi[...]

  • Page 359

    Action Yes No Step 5 a Check the telephone wall jack. 1 Plug the telephon e cable into t he wall jack. 2 Listen for a dial tone . 3 If you do not hear a dial t one, then plug a different teleph one cable into the wall jac k. 4 If you still do not hear a dial tone, t hen plug t he telephone cabl e into a different wall jack. 5 If you hear a dial ton[...]

  • Page 360

    Action Yes No Step 8 Temporarily di sconnect other equipm ent (such as answering machines, computers with modems, or telephone line spli tters) between the printer and the telephone line, and then try sending or r eceiving a fax. Can you send or receive a fax? The p roblem is solv ed. Go to s tep 9. Step 9 a Temporarily di sable call waiting. Conta[...]

  • Page 361

    Action Yes No Step 2 Load the orig inal docume nt properly. Load the origi nal docu ment faceup, short edge fir st into the A DF tray or facedown on the scan ner glass in the upper left corner. Note: Do not load postcards, phot os, small items, transparencies, photo paper, or thin media (such as magazine cli ppings) into the ADF tray. Place these i[...]

  • Page 362

    Action Yes No Step 3 Replace the toner c artridge. For more informat ion, see the i nstruction sheet that came with the supply. Can you receive faxes? The pr oblem is so lved. Con tact custome r support . Fax and e-mail fun ctions are no t set up Notes: • Before you trou b leshoot, check if the fax cables are connected. • The indi cator l ight [...]

  • Page 363

    Action Yes No Step 2 Decrease the incoming f ax transmission speed. a Open a Web browser, and then type the prin ter IP address in the address field. Notes: • View the printer IP addre ss on the printer home screen. The IP address appears as four sets of numbers separated by periods, such as 123.123. 123.123 . • If you are using a pro xy server[...]

  • Page 364

    Cann ot scan fro m a computer Action Yes No Step 1 Make sure t he printe r is turne d on and t hat Read y appears on the printer display before scanning a job. Does Ready appear before scanning the job? Go to step 3. Go to step 2 . Step 2 Turn off the printer, then wait for about 10 sec onds, and then turn the printer back on. Is there an error mes[...]

  • Page 365

    Action Yes No Step 3 Clean the scanner glass an d the ADF glass using a clean, lint ‑ free cloth dam pen ed wi th wa ter . Is the scanner glass clean? Go to step 4. See “Cleaning the scanner glass” on page 25 3 . Step 4 Check the placement of the document or photo. Make sure the document or ph oto is load ed facedown on the sca nner glass in [...]

  • Page 366

    Action Yes No Step 3 Check if the document or photo you want to scan is open in another applicatio n or being used by another user. Is the file you want to scan open by another ap plication or user? Close the file you are scanning. Go to step 4. Step 4 Check if either t he Append time stam p or the Overwrite existing file ch ec k box is selected in[...]

  • Page 367

    The scanner do es not respond Action Yes No Step 1 Check if the printer is turn ed on. Is the printer turned on? Go to step 2. Turn on the printer. Step 2 Check if the printer cable is securely attac hed to the printer and th e computer, print server, option , or other network device. Is the printer cable securely attac h ed to the printer and th e[...]

  • Page 368

    Solving home screen applications prob lems An appl ication e rror has occurred Action Yes No Step 1 Check the system log fo r relevant details. a Open a Web browser, and then type the prin ter IP address in the address field. If you do not know the IP address of the pr inter, then you can: • View the IP address on the pr i nter home screen. • P[...]

  • Page 369

    Action Yes No Step 3 Check if the network conn ection is working. Is the network connection working ? Go to step 4. Contac t your system support person. Step 4 Make sure the cable connection s to th e printer and print server are secure. For more information, see the setup docum entation that came with the printer. Are the cable connections to th e[...]

  • Page 370

    Notices Prod uct info rmation Produc t name: Lexmark MX810, M X811, MX812 Machin e type: 7463 Mode l(s): 436, 636, 836 Edition notice June 2013 The foll owing paragrap h does not ap ply to any co untry where s uch provisions are incons istent with l o cal law : LEXMARK INTERNATIONAL, INC., PROVIDES THIS PUBLICATION “AS IS” WITHOU T WARRANTY OF [...]

  • Page 371

    Trademarks Lexmark, Lexm ark wi th diamo nd desi gn, Ma rkNet , and M ark Visi on ar e tradema rks of L exmark Inte rnatio nal, Inc ., registered in the Un i ted States and/or other countries . ScanBack i s a trademark o f Lexmark Int ernational, Inc. Mac and the Mac logo are trademarks of Apple In c., registered in th e U.S. and other countries. P[...]

  • Page 372

    Univers Lin otype-Hell AG and/or its subsid iaries All other trademarks are th e property of their res p ective owners. AirPrint and the Air Print logo are tr ademarks of Appl e, Inc. Federal Commun ications Com mission (FCC) comp liance information statement This produ ct has been tested and f ound to compl y with the li mits for a Class A digital[...]

  • Page 373

    Waste from Electrical and Electronic Equipment (WEEE) directive The WEEE log o signifies sp ecific r ecycling programs and p roc edures for electronic prod ucts in countries of the European Union. We encour a ge the recycling of our pr oducts. If you ha ve further ques tions ab out re cycling o ptions, visi t the Lexm ark Web s ite at www.lexmark. [...]

  • Page 374

    Temperature information Ambient operating temper ature 15.6 to 32.2° C (60 to 90°F) Shippi ng tempe rature -40 to 43 .3°C (- 40 to 110 °F) Storage temperature and r elative humidity 1 to 35°C (34 to 95°F) 8 to 80 % RH Laser notice The printer is certified in the U.S. to c onform to th e requirements of DHHS 21 CFR Chapter I, Subc h apter J fo[...]

  • Page 375

    Mode Description Power consumption (Watts) Printing The product is generati ng hard ‑ copy out put from electronic inputs. 76 0 (MX810); 860 (M X811); 960 (MX812) Copy T h e product is generati ng hard ‑ copy output from hard ‑ copy orig inal documents. 820 (M X810); 920 ( MX811); 1 020 (MX812) Scan The product is scanning hard ‑ co py docu[...]

  • Page 376

    Off mode If this produ ct h as an o ff mo de which sti ll con sumes a smal l amo unt of power, then to com plete ly stop pro duct power consum ption , disc onnect the power supply cord f rom th e elect rical outlet . Total energy usage It is some times helpful to ca lculat e the to tal pr oduct e nergy usage. S ince power con sumptio n cla ims are [...]

  • Page 377

    Radio interference notice Warning This is a product that com p lies wit h the emission r equirements of EN55022 Class A li m its and imm unity requiremen t s of EN55024. This product is not intended to be used in resid ential/domest ic environm ents. This is a Clas s A produ ct. In a domes tic envi ronm ent, th is produc t ma y cause ra dio inte rf[...]

  • Page 378

    If your home has specially wired alarm equipment connected to the telephone line, ensure the installation of this equi pment doe s not dis able yo ur alarm eq uipmen t. If you ha ve quest ions ab out what w ill disab le alarm equ ipment, consult your telep hone c ompany or a qualifie d insta ller. Telephone companies report that ele c trical surges[...]

  • Page 379

    Cet équip ement u tilise des prises de télé phone CA11A. Notice to users of the New Zealand telephone network The following are special conditions for the Facsimile User Inst ru ctions. The grant of a teleperm it for any item of terminal equipment indicates on ly that Telecom has acc epted that the item comp lies with minimum conditions fo r con[...]

  • Page 380

    Utilisation de ce produit en Suisse Cet appareil nécessite l’utilisation d’un filtre de tonalité d e fac turation suisse (nº de référence Lexmark : 80D1877) devant être installé s ur toute l igne receva nt des imp ulsions de compt age en Su isse. Ce filtr e doit êt re utilis é pour to ute install ation car ces impulsi ons exist ent su [...]

  • Page 381

    Modular compon ent notice This pro duct may contai n the f oll owing mo dular compone nt(s) : Lexmark Regulato ry Type/Model LEX-M01-005; FCC ID:IYLLEXM01005; IC:2376A-M 01005 Exposure to radio freq uency radiation The radia ted out put pow er of this device is f ar below the radio fre quency e xpos ure limit s of the F CC and other regul atory age[...]

  • Page 382

    Le term e « IC » pré cédant le numé ro de d' accréd itation/ inscr iption sign ifie sim pleme nt que le produit est c onforme aux spécifi catio ns techniq ues d'Ind ustry Canada . Notice to users in the European Union Produ c ts bear i ng the CE mark ar e in confor mity with the prote ction requirements of EC Cou n cil directi ves [...]

  • Page 383

    Deutsch Hiermit er klärt Lexmar k International , Inc., dass sic h das Gerät dieses Gerät in Übereinstimmung mit den grundlegenden A nforderungen un d den übrigen einschl ägigen Bestimmun gen der Ri chtlinie 1999/5/EG befindet. Ελληνική ΜΕ ΤΗΝ ΠΑΡΟΥΣΑ Η LEXMARK INTERNATIONAL, INC. ΔΗΛΩΝΕΙ ΟΤΙ ΑΥΤΟ ΤΟ ΠΡ[...]

  • Page 384

    STATEMENT OF LIMITED WARRANTY FOR LEXMARK LASER PRINTERS, LEXMARK LED PRINTERS, AND LEXMARK MULTIFUNCTION LASER PRINTERS Lexmark Internat ional, In c., Lexing ton, KY This li mited war ranty applies t o the United Stat es and Canada . For customer s outside the U.S., refer to the country- specific war ranty i nformation that cam e with your produc [...]

  • Page 385

    Before you present this p roduct for warra nty service, remove all prin t cartridges, pr ograms, data, and remo vable storage media (un less di recte d other wise b y Lexma rk). For furth er explanat ion of your warranty alternati ves and the near est Lexmark auth orized servicer in your area conta ct Lexmark on the World Wide Web. Remot e techni c[...]

  • Page 386

    Additional rights Some st ates do n ot allo w limit ations on how lo ng an implie d warranty lasts , or do not allo w the exc lusion o r limit ation of inci dental or cons equential dam ages, s o the li mitatio ns or e xclusio ns co ntained above may not a pply to you. This limite d warra nty gives y ou spec ific lega l rights . You ma y al so have[...]

  • Page 387

    Index Numerics 2100 ‑ sh eet tray loading 74 550 ‑ sheet tray installi ng 47 Symbol s [x] ‑ page ja m, open upp er rear door. [202 ] 283 [x] ‑ page jam, clear manual feeder. [250] 292 [x] ‑ page jam, lift front cover to remove cart ridge. [200–201] 279 [x] ‑ page jam , open automati c feeder top cover. [28y.xx] 296 [x] ‑ page ja m, [...]

  • Page 388

    Confiden tial Pr int menu 1 88 Configur ation c hange, s ome held jobs were no t restored [57] 304 configur ation i nform ation wireless network 56 Configur e MP menu 1 59 configur ing supply no tificat ions, imag ing unit 27 2 suppl y notificat ions, m aintena nce kit 272 suppl y notificat ions, t oner cartridge 272 configur ing e ‑ mail setting[...]

  • Page 389

    dis play, pr inter co ntrol p anel 15 adjusting brightn ess 245 disposi ng of print er hard disk 248 distinc tive ring service, fax connec ting to 140 document s, printi ng from Mac intosh 99 from Wi ndows 99 DSL filter 13 1 duplexi ng 110 E Eco ‑ Mode setti ng 243 Edit Secu rity Setups menu 186 embedde d solu tions inform ation erasing 249 Embed[...]

  • Page 390

    Fax serv er 'To F ormat' not s et up. Cont act syst em administ rator. 306 fax setup countr y ‑ or r egi on ‑ specific 135 digital telep hone servic e 134 DSL connec tion 1 31 sta ndard t eleph one li ne connec tion 127 VoIP 132 Fax Stat ion Name no t set up. Cont act syst em administ rator. 306 Fax St ation Number no t set up. Cont a[...]

  • Page 391

    Insufficient memory for Flash Memory D efragment operatio n [37] 308 Insuffi cient memo ry to colla te job [37] 308 Insuff icie nt m emor y to su pport Resource Save feature [35] 309 Insuff icien t me mory , some H eld Jobs we re dele ted [37 ] 309 Insuffi cient memo ry, some h eld jobs will not be re stored [37] 309 inter nal op tions 2 8 internal[...]

  • Page 392

    Secur ity A udit Log 1 89 Serial [x] 182 Set Da te/Tim e 19 0 Settin gs 228 SMTP Setup 185 Standar d Ne twork 1 73 Standard USB 179 Substi tute Size 163 TCP/IP 17 5 Univers al Setup 170 Utilities 2 34 Wireless 177 XPS 235 menus dia gram 15 8 message e ‑ mail o ption s 122 Miscellan eous Security Set t ings menu 18 7 mobile de vice prin ting from [...]

  • Page 393

    Pers onal Iden tific ati on Num ber method using 58 phone split ter 13 2 photos copying 107 placi ng sepa rato r shee ts betw een copies 112 port se ttings configur ing 59 PostScr ipt m enu 23 5 power cord so cket 50 prepa ring to set up the printe r on an Et hernet net work 54 print i rregularities 343 print jo b cancel ing, from comput er 105 pri[...]

  • Page 394

    Disk mu st be formatted for use in this de vice 305 Disk near fu ll. Securely cl earing disk space. 305 Empty the hol e punch box 305 Error reading U S B drive. Remove USB. 305 Error reading U SB hub. Remove hub. 305 Fax memo ry full 30 5 Fax part ition i noperati ve. Contact system a dministrator. 305 Fax s erver 'To F orm at' not set up[...]

  • Page 395

    Standar d US B port d isable d [56] 319 Supply needed to comp lete job 319 Too many b ins atta ched [58] 319 Too many disks installed [58] 320 Too ma ny fla sh op tions in stall ed [58] 320 Too ma ny trays attached [58 ] 320 Tray [x] paper size unsuppor ted 320 Unformatted flash detected [53] 320 Unsuppo rte d camer a mode, unplug c amera and cha n[...]

  • Page 396

    S safety information 7, 8 Save As Sh ortcut copy op tions 117 e ‑ mail o ption s 123 scan options 155 saving paper 113 Scan doc ument too lon g 318 scan options darkness 155 file name 155 original s ize 155 page se tup 156 resolu tion 155 Save As S hortcu t 15 5 Scan Preview 156 send as 155 Scan Previe w scan options 156 scan preview fax opti ons[...]

  • Page 397

    Standa rd Networ k menu 173 Standard network softwa re error 54] 319 standar d tray loading 64 Standard USB m enu 179 Standard USB po rt dis abled [56] 319 staple c a rtridge repla cing 268 staple c a rtridges orderi ng 259 staple jams, cleari ng in staple fi nisher 298 statement of vo l atility 248 status o f parts checking 256 statu s of supplie [...]

  • Page 398

    print irre gularities 343 prin t is too dark 3 44 prin t is too light 346 printer is print ing so lid blac k pages 342 repeating defec ts appe ar on prints 347 sha dow imag es app ear on prints 348 skewed print 348 streaked horizo ntal lines appear on prin ts 349 streaked verti cal lines 350 toner f og or backgr ound shadi ng appears on print s 351[...]