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LG Electronics 26LG3DDH manual

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  • Page 1

    Commercial Mode Setup pages 14 – 15 Express Script pages 16 – 17 Cloning Information pages 30 – 35 EXPERIENCED INST ALLER © Copyright 201 1, LG Electronics U.S.A., Inc. Hospital TVs 22LG3DCH 26LG3DCH 32LG3DCH 22LG3DDH 26LG3DDH 32LG3DDH P/N: 206-4096 (Rev G) Commercial Mode Setup Guide Note: Selected features shown within this guide may not b[...]

  • Page 2

    2 206-4096 MODEL and SERIAL NUMBER The model and serial numbers of this TV are located on the back of the cabinet. For future reference, LG suggests that you record those numbers here: Model No._________________Serial No. _______________ W ARNING: TO REDUCE THE RISK OF ELECTRIC SHOCK DO NOT REMOVE COVER (OR BACK). NO USER- SERVICEABLE P ARTS INSIDE[...]

  • Page 3

    3 206-4096 IMPORT ANT SAFETY INSTRUCTIONS 1. Read these instructions. 2. Keep these instructions. 3. Heed all warnings. 4. Follow all instructions. 5. Do not use this apparatus near water . 6. Clean only with dry cloth. 7. Do not block any ventilation openings. Install in accordance with the manufacturer ’ s instructions. 8. Do not install near a[...]

  • Page 4

    4 206-4096 IMPORT ANT SAFETY INSTRUCTIONS (Continued from previous page) 20. Grounding Ensure that you connect the earth ground wire to pre- vent possible electric shock (i.e., a TV with a three- prong grounded AC plug must be connected to a three-prong grounded AC outlet). If grounding methods are not possible, have a qualified electrician install[...]

  • Page 5

    5 206-4096 Safety W arnings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Important Safety Instructions . . . . . . . . . . . . . . . . . . . 3 – 4 T able of Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 TV Overview / Setup Checklist. . . . . . . . . . . . . . . . . . . . 6 VESA Standard TV Mounts . . . [...]

  • Page 6

    6 206-4096 TV Overview / Setup Checklist Installation and Setup Checklist __ Unpack TV and all accessories. __ Install batteries in remote control. __ Install TV on VESA mount or stand. Note: It may be advisable to make all cable connections before installing on VESA mount or stand, as appropriate. Hardware Connections __ Install any additional har[...]

  • Page 7

    7 206-4096 General Guidelines: Choosing a Location for Installing a VESA Standard Mount T o the right are some examples of VESA standard mounts. Since there are numerous types of stands and mounts available, only a few are shown here. Refer to the instruc- tions provided with the TV stand that will be used to mount the TV . Be sure the style of sta[...]

  • Page 8

    8 206-4096 Rear Connections Panel ..... .... HDMI/DVI IN A V IN 1 COMPONENT IN USB IN SERVICE ONL Y VIDEO AUDIO R-AUDIO-L (MONO) VIDEO R L RGB IN (PC) RS-232C IN (SERVICE ONL Y ) UPDA TE RESE T AUDIO IN (RGB/DVI) REMOTE CONTROL OUT SPEAKER OUT 8 P B Y P R PILL OW SPEAKER PILL OW SPEAKER NORMAL SPEAKER SPEAKER SWITCH S-VIDEO ȍ .......... ..... ....[...]

  • Page 9

    9 206-4096 Side Connections Panel / RF Antenna & MPI Connections A V IN 2 VIDEO H/P L/ MONO -AUDIO- R Headphone Output Connect headphone to this port. Antenna or CA T V ANTENNA IN MP I (Headphone Output for 22LG3DCH and 22LG3DDH) VIDEO IN Connect to video output port on external device (see Reference section, “TV Camport Auto Sense Operation?[...]

  • Page 10

    10 206-4096 MPI Card Slot ANTENNA /CABLE MPI RF CABLE RF cable needs to be disconnected to remove current card. The MPI card is equipped with an RF jack for antenna/cable signal source connection. The slot is also available for installing a PPV card. Note: (LG3DDH TVs only) T urn the TV On. If the Express Script Installer Menu Wizard is present on [...]

  • Page 11

    11 206-4096 1 2 3 4 5 6 3 1 5 2 4 6 TV ON/OFF OPEN CHAN UP/DATA IN COMMON AUDIO OUT CHAN DOWN 3 TV ON/OFF CHAN DOWN CHAN UP (MALE PLUG) VOLUME CONTROL SPKR 5 1 4 6 2 Pillow Speaker Setup Set up pillow speaker after Commercial Mode Setup and Cloning procedures are complete. Connect a Pillow Speaker to the LCD TV/Monitor 1. Connect the Pillow Speaker[...]

  • Page 12

    12 206-4096 Installer Overview This is the Commercial Mode Setup Guide only . Installer Menu / Commercial Mode Setup T o set up a Master TV , you will need to know how to enter the TV Installer Menu and make changes to the default values as required. If necessary , familiarize yourself with the Installer Menu and how to make and save changes. Refer[...]

  • Page 13

    13 206-4096 SAP * Analog Mode: Selects MTS sound (Mono, Stereo, or SAP). DTV Mode: Changes the audio language, if additional languages are available. INFO Displays channel information. INFO feature is not functional for Aux sources. CC Selects a closed caption option, unless the Channel Banks Setup Menu is currently on the screen, in which case thi[...]

  • Page 14

    14 206-4096 HOSPIT AL PTC INST ALLER MENU 000 INST ALLER SEQ 000 UPN 000-000-000-000 FPGA E0F1 PTC V1.00.000 CPU V3.06.00 Commercial Mode Setup for Master TV This section provides an overview of manual TV configuration. On LG3DDH TVs, these steps are automated in an Express Setup Script (see pages 16 – 17). 117 F ACT DEF AUL T 001 003 BAND/AFC 00[...]

  • Page 15

    15 206-4096 Commercial Mode Setup for Master TV (Cont.) 028 CH. OVERIDE 000 After verifying the TV Setup, set Installer Menu item 028 CH. OVERIDE to 000.* DIGIT AL 19-3 WXYZ MONO STEREO SAP Custom T ext Label “WXYZ” created in 2-5-4 + MENU (Add Channel Label) Mode. (Continued from previous page) 3. Run Auto T uning (Channel Search). (continued)[...]

  • Page 16

    16 206-4096 1. Upon launching, the Installer Menu Wizard prompts you to select a preferred Menu Mode. Use the Up/Down arrow keys on the Installer Remote to select/highlight Express Script in order to proceed with the Installer Menu Wizard. Then, press OK (Enter) on the Installer Remote. The remaining steps of this procedure describe the Express Scr[...]

  • Page 17

    17 206-4096 Express Script Installer Menu Wizard (Cont.) (LG3DDH TVs only) Do you want to allow dir ect access to channels not in the channel list? Installer Menu W izard Step 4. Channel Access OK Exit Express Script Back Next PTC: V1.00.004 CPU: V03.19.00 FPGA: 20E7 4 Ye s 5 6 ► ► 7 ► 1 2 ► 3 ► ► ► ► W ould you like to scan for ava[...]

  • Page 18

    18 206-4096 Installer Menu HOSPIT AL PTC INST ALLER MENU 000 INST ALLER SEQ 000 UPN 000-000-000-000 FPGA E0F1 PTC V1.00.000 CPU V3.06.00 Menu Item Function V alue Range Default V alue Brief Description of Function and Comments 000 INST ALLER SEQ 0 ~ 3 0 Leave default set to 0. 001 POWER MANAGE 0 ~ 7 0 Sets number of hours of no activity before auto[...]

  • Page 19

    19 206-4096 Installer Menu (Cont.) Installer Menu Items 027 through 1 17 Menu Item Function V alue Range Default V alue Brief Description of Function and Comments 027 HOSPIT AL MODE 0 ~ 2 (LG3DCH) 0 ~ 162, 254 (LG3DDH) 2 (LG3DCH) 254 (LG3DDH) For LG3DCH, set to 2 (default). For LG3DDH, set according to the pillow speaker power supply , audio source[...]

  • Page 20

    20 206-4096 Detailed Descriptions of Installer Menu Items 000 - INST ALLER SEQUENCE Speci fi es entry sequence to the Installer Menu. 0 = 9876 1 = 4321 2 = 1478 3 = 3698 001 - POWER MANAGE (Power Management) Determines hours of no activity before automatic shutoff. The Power Management function is for saving energy . If set to 0, Power Manage is O[...]

  • Page 21

    21 206-4096 012 - IR BANKS EN (IR Banks Enable) For direct access to a particular channel bank. When enabled, you can access a channel bank by inputting the IR code for the bank. 013 - SCAN MODE (Functional after 2-5-5 + MENU setup transfer) Allows variation in turning the TV On/Of f with Channel Up/Down. Y ou may opt for TV channels only or TV cha[...]

  • Page 22

    22 206-4096 Installer Menu (Cont.) 028 - CH. OVERIDE (Channel Override) If set to 1, the user can select channels with either Channel Up/ Down or by direct keypad entry . If set to 0, only those channels that are active in the TV’ s memory can be selected. 029 - OLD OCV (On Command Video™) Set to 1 for operation with systems from On Command Cor[...]

  • Page 23

    23 206-4096 078 - UPN MSB (UPN Most Signi fi cant Byte) User programmable number , most signi fi cant byte readable by MPI command. Not linked to serial number . 079 - UPN MSB-1 (UPN Most Signi fi cant Byte-1) User programmable number , most signi fi cant byte-1 readable by MPI command. Not linked to serial number . 080 - UPN MSB-2 (UPN Most Si[...]

  • Page 24

    24 206-4096 TV Setup Menus Overview AUDIO Auto V olume : Off Clear V oice II : On · Level Balance : Sound Mode : Standard · Infinite Sound :Off · Treble · Bass 0 0 50 50 CHANNEL PICTURE AUDIO TIME OPTION LOCK PICTURE Aspect Ratio : 16:9 Picture Mode : Vivid · Backlight · Contrast · Brightness · Sharpness · Color · Tint 100 100 50 50 50 0 [...]

  • Page 25

    25 206-4096 Editing/Adding Channel Icons and/or Labels If there is no pre-assigned icon, you can make a custom channel label of up to seven (7) characters to help identify a channel or network. If desired, channel labels can also be added in addition to a pre-assigned icon. Y ou may also add labels for the Aux input sources to clearly identify the [...]

  • Page 26

    26 206-4096 Channel Banks Overview Channel Banks Note: Disable all Aux sources in the Installer Menu that will not be made available to the end user . Channel banks enable institution administrators to control access to patient in-room TV programming. A channel bank can be enabled for a patient for a pre-determined fee. For Channel Banks 1, 2, and [...]

  • Page 27

    27 206-4096 Channel Banks Setup Channel Banks Setup Menu CHANNEL PREVIEW - BANK 1 CH 01 1-001 NORMAL- ADDED Enter -> Change CC -> VCHIP Menu, Ch. Preview -> Exit IDs currently selected channel bank. IDs currently selected channel. IDs channel status in selected bank. Channel Status Options • Normal-Added: Channel will appear in channel s[...]

  • Page 28

    28 206-4096 Channel Banks Setup (Cont.) Use the channel banks to format the channel lineup programming package options for the end user . Each channel bank is capable of storing broadcast digital and analog channels. Example: T ypical Channel Banks After Auto T uning B A N K Purpose Channel Number 1234567891 0 1 1 1 2 1 3 1 4 1 5 1 6 1 7 1 8 1 9 2 [...]

  • Page 29

    29 206-4096 Date _____________ Installer _____________________________________ Page ___ of ____ Location ______________________________________________________________________ Channel Banks W orksheet B A N K Purpose Channel Number 1234567891 0 1 1 1 2 1 3 1 4 1 5 1 6 1 7 1 8 1 9 2 0 2 1 2 2 2 3 2 4 2 5 1 2 3 4 B A N K Purpose Channel Number 26 27 [...]

  • Page 30

    30 206-4096 There are three options for cloning a Master TV Setup: • Using a USB memory device • Using a TLL-1 100A clone programmer • Using a L T2002 clone programmer Each option is described in further detail on the pages that follow . As you perform cloning proce- dures, be sure to complete each task as indicated. If a procedure or step is[...]

  • Page 31

    31 206-4096 Cloning Procedures Learning / T eaching a Master TV Setup using a USB Memory Device Learn Setup from Master TV 1. Ensure the Master TV is set up completely and in Pass-through Mode. 2. Plug the USB memory device into the USB IN port on the Master TV . 3. Press MENU to display the TV setup menus. 4. Use the arrow navigation keys to selec[...]

  • Page 32

    32 206-4096 Cloning Procedures (Cont.) Learning / T eaching a Master TV Setup using a TLL-1 100A Clone Programmer Learn Setup from Master TV 1. Ensure the Master TV is set up completely and in Pass-through Mode. 2. If an analog channel is not available, direct tune the TV to an Aux source, or select an Aux source, such as A V -1, from the Input Men[...]

  • Page 33

    33 206-4096 (Optional) Set the Clock Set the time on a Master TV’ s clock. (If the time has already been copied from a TV into the TLL-1 100A clone programmer , you can set the Master TV’s clock by copying the time from the clone programmer .) The TLL- 1 100A can copy the current time to both a Master TV and to the clone’s internal clock—ac[...]

  • Page 34

    34 206-4096 THE CLONE HAS CONTROL OF THE TV THE CLONE IS VERSION XX THE TV IS VERSION XX THE SW IS REVISION XX CLONE CLOCK = XX:XX TV CLOCK = XX:XX - PRESS ANY KEY T O CONTINUE. - DISCONNECT CLONE WHEN DONE. CLONE SELECTION MENU (1) LEARN FROM TV (2) TEACH TO TV (3) SET CLONE CLOCK FROM TV (4) SET TV CLOCK FROM CLONE (5) DISPLA Y TV SETUP (6) DISPL[...]

  • Page 35

    35 206-4096 Cloning Procedures (Cont.) Learning / T eaching a Master TV Setup using an L T2002 Clone Programmer (Cont.) (Continued from previous page) 6. Once you select the clone Memory Bank, press ENTER on the Installer Remote. The Memory Bank you selected will be shown. 7. Press POWER to transfer the Master TV Setup into the selected Memory Bank[...]

  • Page 36

    36 206-4096 Reference: Upgrading TV/PTC Software using a USB Memory Device Checking the Software V ersions Note: This function is not accessible while the TV is in FTG or PPV Mode. Y ou can check the software versions of the TV by accessing the Installer Menu with the Installer Remote: Press MENU repeatedly until the o n-screen setup menus lock up,[...]

  • Page 37

    37 206-4096 Reference: Power Consumption Settings Installer Menu item 099 BACK LIGHTING set as shown below . (LG3DCH: Default value is 200; LG3DDH: Default value is 100.) 22LG3DCH/ 22LG3DDH Item 099 Back Lighting (Static) Picture Lumin. (cd/m2) Power Consumption (W atts) Percent Savings Item 099 Back Lighting (Dynamic) Picture Lumin. (cd/m2) Power [...]

  • Page 38

    38 206-4096 Reference: TV Camport Auto Sense Operation (26/32LG3DCH and 26/32LG3DDH TVs Only) The Camport Auto Sense function is enabled when: 1. Installer Menu item 34 CAMPORT EN is set to 1 AND 2. Installer Menu item 40 AUTO CAMPOR T is enabled (1). Selectable : Can be accessed with INPUT key , direct access, etc. Auto Sense : TV switches to this[...]

  • Page 39

    39 206-4096 Reference: TV Aux Input Configuration DIRECT ACCESS T uning TV ENABLE MPI DA T A ST AR T AUX SOURCE ASSIGN- MENT Installer Menu MPI DA T A ST A TUS TYPE 0x41 SOURCES ENABLED (R/W) DA T A ST A TUS TYPE 0xD2 CURRENT A V SOURCE (R) DA T A ST A TUS TYPE 0x0D AUX SOURCE (R) OLD_ OCV = 0 OLD_ OCV = 1 Source Input Source Mode Number Labeling V[...]

  • Page 40

    40 206-4096 T roubleshooting General T roubleshooting (Some Quick and Easy T ips for Resolving Problems) Software Problems Cannot direct enter channel number or “No Signal” appears. Channel not included in channel line- up in TV controller (PTC). After 2-5-5 + MENU (Commercial Mode Setup) or Express Script, only channels included in PTC will ap[...]

  • Page 41

    41 206-4096 Controller Quick Check ST A TUS LED on PTC Board blinking? Plug into AC Power outlet. TV connected to AC Power? Bad TV Ye s No No Ye s Cycle the power by removing and reconnecting the AC Power cord. Then, observe POWER LED on front of TV . POWER LED lit? * No Ye s Press POWER on Installer Remote. TV responded? No Ye s TV responded? No Y[...]

  • Page 42

    42 206-4096 Press POWER on Installer Remote. TV responded? Bad TV Ye s No TV stopped responding or continued to respond? TV is in Commercial Mode. Stopped responding TV is not in Commercial Mode. Call T echnical Support for assistance. Continued to respond Leave the TV set ON. Go to Installer Menu by pressing MENU until the on-screen setup menus lo[...]

  • Page 43

    43 206-4096 W arning: Do not connect a clone programmer to a PPV card installed in the Master or T arget TVs, as this will damage the clone programmer and the PPV card. Reset Clone Programmer After Static Shock After replacing exhausted batteries (L T2002 only), or if the clone programmer behaves strangely after a static shock: • TLL-1 100A: T ur[...]

  • Page 44

    44 206-4096 Channel Banks Setup Menu CHANNEL PREVIEW - BANK 1 CH 01 1-001 NORMAL- ADDED Enter -> Change CC -> VCHIP Menu, Ch. Preview -> Exit Symptom Cause Solution Cannot change channel status in menu. Installer Menu item 028 CH. OVERIDE is set to 000 and/or Channel Access was denied in Express Script. Set CH. OVERIDE to 001 to allow acce[...]

  • Page 45

    45 206-4096 75 OHM RF CABLE The wire that comes from an off-air antenna or cable service provider . The end looks like a hex-shaped nut with a wire through the middle. It screws onto the Antenna/Cable threaded jack on the back of the TV . 300 TO 75 OHM ADAPTER A small device that connects a 2-wire 300 ohm antenna to a 75 ohm RF jack. It is usually [...]

  • Page 46

    46 206-4096 Document Revision History / Notes Notes Document Revision History Date Description May 2008 Revision A: New Document June 2008 Revision B: Installer Menu updates July 2008 Revision C: Channel Banks and Installer Menu updates June 2010 Revision D: Introduction of LG3DDH and Installer Menu updates July 2010 Revision E: Express Script, pil[...]

  • Page 47

    206-4096 Revision G © Copyright 201 1, LG Electronics U.S.A., Inc. Marketed and Distributed in the United States by LG Electronics U.S.A., Inc. 1000 Sylvan Avenue, Englewood Cliffs, NJ 07632 For Customer Support/Service, please call: 1-888-865-3026 www .LGsolutions.com[...]