LG Electronics IP8540 manual

IP8540 IP Phone for Microsoft OCS 2007 User Guide This document provides information about IP8540 IP Phone . You can download all required documents at www.lg - nortel.com . * IP8540 needs Microsoft OCS ( Office Communications Server ) 2007 for proper operation.[...]

IP 8540 User Guide Regulatory and Compliance statements This section provides required regulator, safety and disclaimer statements . 1. Radio Frequency E missions: FCC Compliance statement : This device complies with Part 15 rules. Operation is subject to the following two conditions; 1. This device may not cause harmful interference, and 2. This d[...]

IP 8540 User Guide 4 . Privacy : IP8540 implements severa l security and encryption technologies however, p rivacy of communications may not be ensured when using this telephone. The specifications and information regarding the products in this manual are subject to change without notice. All statements, informa tion, and recommendations in this ma[...]

IP 8540 User Guide Revision History REVISION DAT E OF ISSUE REMARKS 1 .00 2007 - 11 - 02 Initial Release 2.0 0 200 9 - 02 - 09 Format change Added information about new features released with Office Communication Server 2007 R2[...]

IP 8540 User Guide Important Safety Instructions When using this product, basic safety precautions s hould always be followed to reduce the risk of fire, electric shock and injury to persons, including the following; 1. Read and understand all instructions. 2. Follow all warnings and instructions marked on the product. 3. Unplug this product from t[...]

IP 8540 User Guide i Table of contents 1. Introducing LG - Nortel IP8540 IP Phone ................................ ................................ .................. 3 1.1 Overview ................................ ................................ ................................................................ ........ 3 1.2 Device Layout ........[...]

IP 8540 User Guide ii 3.6.14 Changing the language ................................................................ ................................ ... 38 3.7 Connecting the USB Cable and Signing In ................................ ................................ ................ 39 3.7.1 Why Use the USB Cable ................................ ...[...]

IP 8540 User Guide 3 1. Introducing LG - Nortel IP8540 IP Phone 1.1 Overview IP 8540 is a powerful communications tool for enterprises with Microsoft Office Communications Server 2007 . IP8540 links the power of Office Communications Server 2007 to the high reliab il ity of a dedicated desk phone. IP8540 employs an embedded version of Of fice Commu[...]

IP 8540 User Guide 4 • Improved scrolling experience. Users can quickly scan and find a contact to call by using the im proved and accelerated scroll wheel on the device. The new scroll wheel and improved driver provide a richer experience and reduce the time required to search for a particular contact. • Reset to factory defaults. Users can no[...]

IP 8540 User Guide 5 • Light - emitting diode ( LED ) status lights : Indicate s user presence information (Green indicates “ Available ” , Amber indicates “ Away ” , Green & Amber indicates “ Inactive ” , and Red indicates “ Busy ” or “ Active Call ” ) • Scroll - wheel : Navigates up and down the contact list and other [...]

IP 8540 User Guide 6 2. Getting your IP8540 up and running 2.1 What ’ s in the box The IP8540 product package contains the items as shown in F igure 2 . • IP8540 • Phone handset • Handset Coiled - cord • 1.8 m ( 6 - foot ) RJ - 45 Ethernet cable • Quick Guide / User information booklet / Tilting leaflet / Registration card Figure 2: Con[...]

IP 8540 User Guide 7 2.2 AC/DC p ower adaptor The IP8540 ships with out an AC/DC p ower adaptor . The I P8540 LAN Ethernet port supports IEEE802.3af PoE (Power - over - Ethernet), so an external power supply is not needed if your Ethernet switch supports PoE class 3. If the installatio n requires an AC/DC power adaptor, select the adaptor for your [...]

IP 8540 User Guide 8 2.5 Wall Mounting The foot of IP8540 incorporates slotted wall mount holes. To wall mount IP8540 you will need to install two mounting screws arranged to fit in the mounting slots. #6 pan head screw s are recommended and should be anchored firmly into a wall stud or wall anchor. Tighten t he screw leaving about 1.5 mm ( 1/ 16 t[...]

IP 8540 User Guide 9 2.6 Adjusting the Viewing Angle On the back of IP8540 is the foot - stand release button. To adjust the display angle, push the re lease button and adjust the foot - stand to provide the best view of the touch screen. Figure 5: Viewing angle control[...]

IP 8540 User Guide 10 2.7 Connections to IP8540 The IP8540 incorporates several standard connectors to interface to you r LAN, power, and peripherals. No te the LAN must have a local DHCP (Dynamic Host Control Protocol ) server to provide an IP address and other information to the phone. The connectors are grouped in the wiring cavity as shown in t[...]

IP 8540 User Guide 11 2.8 Initial Power up and Sign In The first time you power up IP8540 , you will need to do the following: • Calibrate the touch screen • Sign In (with IP8540 or with Office Communicator 2007 R2 on your PC) • Set the phone unlock parameters • Set the time zone 2.8.1 Calibrat ing the touch screen You must calibrate the to[...]

IP 8540 User Guide 12 This information is available from your Windows Office Co mmunications Server 2007 administrator. 1. Use the virtual keyboard to enter each of the items in the respective text box. 2. Tap Sign In , in the lower - left of screen. *** For numeric entries, tap the numeric button, , in the lower left of the virtual keyboa rd. 2.8.[...]

IP 8540 User Guide 13 To sign in using Office Communicator 2007 R2, do the follo wing : • Tap Advanced . • Tap Sign in via PC. • Sign on using Office Communicator 2007 R2. 2.8.4 Setting your unlock parameters For security, you can lock the IP8540 when leaving your desk . When locked, the display shows the blank screen with “U nlock ” soft[...]

IP 8540 User Guide 14 To select and set the unlock method , do one of the following: • Create a PIN by typing and ret yping a 6 - digit PIN. Or, • Enter a fingerprint scan by tapping Use Fingerprint Instead . • Swipe you fingertip until four readings are measured.[...]

IP 8540 User Guide 15 2.8.5 Set Time Zone You set your time zone upon first sign - in. To change the time zone settings, do the follow ing: • Tap and as needed to adjust the time zone. • Tap OK . IP8540 displays the main screen and is ready for use.[...]

IP 8540 User Guide 16 3. Using your IP8540 3.1 Understanding the touch screen Before you begin use of your IP8540 , take a moment to familiarize yourself with th e overall screen layout. As shown in the F igure 7 , the screen is divided into four (4) major sections: • Presence & Info bar – The Presence & Info bar at the top of the scree[...]

IP 8540 User Guide 17 3.2 Controlling Presence (Phone Status) Your IP8540 sends updated status information to Office Communications Server at regular intervals or when the status changes. There may be times when you want to change your presence status. For example, if you need to concentrate on a report, you may change your status to Do Not Disturb[...]

IP 8540 User Guide 18 The following tabl e describes each presence indicator and the accompanying status text. Icon Status Text Description Available The contact is online and can participate in conversations. The user can set this presence level manually. Busy The contact is online but engaged in an other call. The user can set this presence level[...]

IP 8540 User Guide 19 3.3 Contact List From the contact list you can view contact infor mation, search for a contact in a group and call a contact. The status information in the contact list displays the availability of the contact. Icons indicate presence to the left of the contact ’ s name, and by text to the right. You can adjust the stat us o[...]

IP 8540 User Guide 20 • View the contact information . • To place a call from the contact card, tap the phone number you would like to call, or tap the Call button. ( Note : The default phone number for all contacts is their work phone. For user ’ s that are UC enabled, when their work phone number is dialed, their IP phone will ring as well.[...]

IP 8540 User Guide 21 3.3.3 Sele cting a Contact Group You can setup multiple contact lists or Contact Groups. You can select the Contact Group or all groups to display in the Contact window. To view a Contact Group • To the right of the Contacts box, tap the Contact Groups icon . • Do one of the following: a) To view a Contact Group, tap the g[...]

IP 8540 User Guide 22 3.4 Message Waiting In conjunction with Office Communication s Server 2007, Exchange 2007 provides voice mail services. The Message window control icon indicates how many new voice mails are waiting. The Message window displays a list of voice mails, showing who left the message, their presence status, and the dat e and time o[...]

IP 8540 User Guide 23 3.5 Call Logs A log of your calls (missed, received, and placed) is available in the IP8540. Using IP8540, you may view and return calls from the Call Logs. IP8540 stores a maximum of 60 records in the log. You can manage the Call Logs from your desktop PC using Outlook. To view the call log • Tap the Call Log icon. • Sele[...]

IP 8540 User Guide 24 3.6 Settings The Settings win dow allows you to configure settings for and view information about your IP8540. The Settings window has the following selections: • Lock phone • Volume • Ring Tones (with S/W version 3.5.6907.0) • Change PIN • Change Fingerprint • Update password • Brightness • Locatio n/Time Zone[...]

IP 8540 User Guide 25 3.6.1 Locking your phone For security, IP8540 has a lock feature. When locked, the display shows the unlock screen shown below. To lock the phone • Tap the Settings icon, . • Tap Lock Phone IP8540 Unlock screen displays and the phone locks. To unlock IP8540 • Tap Unlock and follow the on - screen instructions.[...]

IP 8540 User Guide 26 3.6.2 Adjusting volume levels To set volume le vels • Tap the Settings icon, . • Tap Volume . • Tap and to adjust volume levels for the ringer, handset, and speaker. • Tap OK .[...]

IP 8540 User Guide 27 3.6.3 Ring tones You can set one of four ring tones for you IP8540 (with S/W version 3.5.6907.0) . To configure ring tones, do the following: • Tap Settings. . • Tap Ring Tones . • Tap and as needed to select a ring tone. • Tap Play to hear the tone. • When you have chosen a ring tone, tap OK.[...]

IP 8540 User Guide 28 3.6.4 Changing your PIN To change your PIN , • Tap the Settings icon, . • Tap Change PIN . • In the C urrent PIN box, use the keypad to enter your current PIN. • In the New PIN and Confirm PIN boxes, enter your new PIN.[...]

IP 8540 User Guide 29 3.6.5 Changing fingerprint You can change the fingerprint ID you use to unlock the device by resetting the Change Fingerprint ID s etting. For example, it may be more convenient to use a finger from you left hand if your phone is to the left of your work area. To change your Fingerprint ID, do the following: • Tap the Settin[...]

IP 8540 User Guide 30 3.6.6 Update your password To change your password • Tap the Settings icon, . • Tap Update Password . • Use the virtual keyboard to enter the old and new password information. • Tap OK .[...]

IP 8540 User Guide 31 3.6.7 Adjusting the screen brightness To set the brightness • Tap the Settings icon, . • Tap Brightness . • Tap and to adjust the brightness • Tap OK .[...]

IP 8540 User Guide 32 3.6.8 Changing the Time Zone To change location and time zone • Tap the Settings icon, . • Tap Set Time Zone . • Tap and to set the location and time zone. • Tap OK .[...]

IP 8540 User Guide 33 3.6.9 Changing the date and time display format To change the format of the date and time display • Tap the Settings i con, . • Tap Date/Time Format . • Tap and to adjust the time and date formats. • Tap OK .[...]

IP 8540 User Guide 34 3.6.10 Switching Users Multiple users can use IP8540, but not concurrently. A user must sign out of the device before another user can sign in. In doing so, each user in dividually signs into the Microsoft Office Communications Server 2007. To switch users, the current user must sign out using the Switch User feature to allow [...]

IP 8540 User Guide 35 3.6.11 Calibrating the touch screen To calibrate the touch screen • T ap the Settings icon, . • Tap Calibrate Touch Screen . • Use your fingertip to touch the on - screen target until the new calibration is established. • When the calibration is set, tap the screen a final time to finish the calibration.[...]

IP 8540 User Guide 36 3.6.12 To set logging Fo r tracking purposes, IP8540 can upload its activity logs to the Office Communications Server 2007 Update Service. This is helpful for problem evaluation. To enable logging, do the following: • Tap Settings . • Tap Set Logging . • To enable logging tap the le ft arrow, to disable logging tap the r[...]

IP 8540 User Guide 37 3.6.13 Viewing the device information The following information can be viewed from the System Information screen: • Firmware ve rsion number • MAC address • IP Address • Subnet Mask • Gateway IP Address • DNS Server IP Address • VLAN ID number To view the device information, do the following: • Tap the Settings[...]

IP 8540 User Guide 38 3.6.14 Changing the language IP8540 (with S/W version 3.5.6907.0) supports multiple languages. Your administrator can configure one or more languages for your phone depending on the needs for your organization. To change the language for all text disp layed on your phone, do the following: • Tap Settings . • Tap Change Lan[...]

IP 8540 User Guide 39 3.7 Connectin g the USB Cable and Signing In 3.7.1 Why Use the USB Cable You can connect IP8540 (with S/W version 3.5.6907.0) to your computer using the USB cable for simplified deskphone sign in using Office Communicator 2007 R2. Below is a list of advantages to using the USB cable. • Computer sign in You can connect Office[...]

IP 8540 User Guide 40 4. Making Calls with IP8540 4.1 Adjusting the handset and speakerphone volume The Volume Up / Down button control s ringer , handset and speaker volume. What the buttons control depends on the state of the device . The volume levels that you set are retained from one meeting to the nex t until you change them. Table below summ[...]

IP 8540 User Guide 41 4.2 The Call Basics 4.2.1 Make a call , while idle • Tap a contact in the displayed list. or • Dial the number using the keypad. To make an outgoing phone call while the device is on the hook a) W ith the han dset on the hook, enter the phone number using the 10 - digit keypad. The numbers appear in the phone number field.[...]

IP 8540 User Guide 42 4.2.4 Receive a call • Lift the handset or press Answer , which activate s the Speakerphone or headset. - Or, • Press Red irect to send the call to another destination. - Or, • Press To Voice Mail to send the call to Voice Mail. Voice mail service requires Exchange Sever 2007. 4.2.5 Hold a call • Tap Hold in the active[...]

IP 8540 User Guide 43 • Tap a contact to transfer the call to. • Either consult with the contact and transfer, or in the case of a direct transfer, the call will be immediately transferred.[...]

IP 8540 User Guide 44 4.2.8 Conference In the Contact List , do the following: • Se lect a contact to call . • After the caller answers tap Conference and then Add Someone . • Tap another contact to call.[...]

IP 8540 User Guide 45 4.3 Forwarding Calls IP8540 has the ability to send incoming calls to an alternate destination, i.e. forward your calls. You d efine whe re to send c alls , voice mail , a contact or a phone number. Exchange 2007 is required for forwarding to voice mail. Call - forwarding parameters can be set using IP8540 or from Office Commu[...]

IP 8540 User Guide 46 • If you are forwarding to another contact or phone number, select Forward to contact or phone number… , and tap t he contact name that you want to forward your calls, and then tap OK . • On the Forwarding screen, tap OK . To configure call - forwarding rules using Office Communicator 2007 R2 , do the following: • In t[...]

IP 8540 User Guide 47 4.4 Make a Phone Call Using Office Communicator 2007 R2 Each contact in your Contact List has a number that you can call by clicking the Call b utton associated with the contact. The number is the contact ’ s work number by default, but can change based on the number most recently used to call the contact. If you have the US[...]

IP 8540 User Guide 48 5. Troubleshooting Problems 5.1 Log - in I cannot sign - in to IP8540 . I see error "Cannot connect to server or server name is incorrect" . • Validate your domain name is correct . • See Unexpected Behavior later in this section . • Contact your IT help to: ü Ensure DHCP is configured to provide DNS address a[...]

IP 8540 User Guide 49 • The phone software has restarted in an unusable state. Power cycle the phone. I am trying to login for the first time and I do not see the PIN option . • Contact your IT Help and check : ü Ensure PIN is enabled on OCS (pool level - >FrontEnd Properties - >VoIP tab) . I am trying to con figure fingerprint , but the[...]

IP 8540 User Guide 50 ü Do you have any internal firewall? If so, make sure UDP ports on internal firewall are open for communication . 5.3 Conference Call I am trying to add someone to a conference , but I keep seeing "Connecting" on display . • See Unexpected Behavior later in this section . • Contact your IT Help and check: ü Mak[...]

IP 8540 User Guide 51 6. IP8540 Product Specificati on Ite m Specification Network interface IEEE 802.1 10/100 Base - T Fast Ethernet, RJ - 45 Desktop PC Interface IEEE 802.1 10/100 Base - T Fast Ethernet, RJ - 45 Peripheral interface (1) USB type A port (reserved) (1) USB type B port Indicators Mute LED Speakerphone LED Headset LED Presence LED Vo[...]

IP 8540 User Guide 52 LG - Nortel Co.Ltd. GS Gangnam Tower, 679 - 1, Yeoksam - 1 - don g, Gangnam - Gu Seoul, 135 - 985 Korea www.lg - nortel.com[...]