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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of LG WD12020D, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
What is an instruction?
The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of LG WD12020D one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.
Unfortunately, only a few customers devote their time to read an instruction of LG WD12020D. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
What should a perfect user manual contain?
First and foremost, an user manual of LG WD12020D should contain:
- informations concerning technical data of LG WD12020D
- name of the manufacturer and a year of construction of the LG WD12020D item
- rules of operation, control and maintenance of the LG WD12020D item
- safety signs and mark certificates which confirm compatibility with appropriate standards
Why don't we read the manuals?
Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of LG WD12020D alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of LG WD12020D, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the LG service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of LG WD12020D.
Why one should read the manuals?
It is mostly in the manuals where we will find the details concerning construction and possibility of the LG WD12020D item, and its use of respective accessory, as well as information concerning all the functions and facilities.
After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.
Table of contents for the manual
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Page 1
W ashing Machine OWNER'S MANUAL WD13020D WD12020D WD1 1020D Thank you for buying a LG Fully Automatic Washing machine. Please read your owner's manual carefully, it provides instructions on safe installation, use and maintenance. Retain it for future reference. Record the model and serial numbers of your washing machine.[...]
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Page 2
2 r oduct Featur es P ontents C Warnings ....................................................................................3 Specifications .............................................................................4 Installation ..................................................................................5 Care before washing ............[...]
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Page 3
3 ar nings W For your safety, the information in this manual must be followed to minimize the risk of fire or explosion, electric shock, or to prevent property damage, personal injury, or loss of life. ! READ ALL INSTRUCTIONS AND EXPLANATION OF THE INSTALLATION BEFORE USE W ARNING! ❊ Do not push on the door when it is open as it could cause the u[...]
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Page 4
4 pecifications S Spanner Inlet hose(2EA) ■ Accessories ■ Name : Front loading washing machine ■ Power supply : 220-240V~,50Hz ■ Size : 600mm(W) 550mm(D) 850mm(H) ■ Weight/Max.Watt : 58kg / 2100W ■ Wash capacity : Refer to the Rating Label ■ Water consumption : 64 ℓ ■ Permissible water pressure : 1.0-8 bar (100-800kPa) ■ Spin sp[...]
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Page 5
5 nstallation I 1 . To prevent internal damage during transport, the special 4 bolts are locked. Before operating the washer, remove the bolts along with the rubber bungs. • If they are not removed, it may cause heavy vibration, noise, malfunction and severe damage. 3 . Take out the 4 bolts along with the rubber bungs by slightly twisting the bun[...]
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Page 6
6 nstallation I Laundry Tub W asher approx. 2cm Drain Hose Installation place requirement Positioning Install the washer on a flat hard floor. Timber base and suspended type floors can cause excessive vibration and noise. Make sure that air circulation around the washer is not impeded by carpets,rug etc. • Never try to correct any unevenn[...]
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Page 7
7 nstallation I Hot water tap Cold Hot Cold water tap ▶ Water supply pressure must be between 30kPa and 1.0-8 bar (100-800kpa) ▶ Don’t strip or crossthread when connecting Inlet hose to the valve. ▶ If the water supply pressure is more than 800kPa, a pressure reducing device device should be installed. • Two rubber seals are supplied with[...]
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Page 8
8 nstallation I Nor mal T ap without thread & scr ew type inlet hose Nor mal T ap without thread & one touch type inlet hose (Single inlet models) 1 . Unscrew the fixing screw to attach the tap. 2 . Push the connector up till the rubber packing is in tight contact with the tap. Then tighten the 4 screws. 3 . Push the water supply ho[...]
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Page 9
9 nstallation I Installation of drain hose • The drain hose should not be placed higher than 100 cm above the floor. • Proper securing of the drain hose will protect the floor from damage due to water leakage. • do not force it back into the machine. This will case abnormal noise and damage the drain hose causing a water leak. • When in[...]
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Page 10
10 nstallation I Level adjustment Concrete floors Wooden floors (Suspended floors) 1. Adjusting the washing machine level properly prevents excessive noise and vibration. Install the appliance on a solid and level floor surface, preferably in a corner of the room. 2. If the floor is uneven, adjust the adjustable feet as required. (do no[...]
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Page 11
11 ar e befor e washing C 1. Care Labels Look for a care label on your clothes. This will tell you about the fabric content of your garment and how it should be washed. 2. Sorting To get the best results, Sort clothes into loads that can be washed with the same wash cycle. Water temperature and spin speed and different fabrics need to be washed in [...]
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Page 12
12 dding detergent A • Main wash only ➔ • Pre Wash + Main Wash ➔ • Do not exceed the maximum fill line. Close the dispenser drawer slowly. Overfilling can cause early dispensing of the fabric softener which could stain clothes. • Do not leave the fabric softener in the detergent drawer for more than 2 days. (Fabric softener could harden[...]
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Page 13
13 dding detergent A • The detergent should be used according to the instruction of the detergent manufacture. • If too much detergent is used, too many suds can occur and this will decrease the washing result or cause heavy load to the motor. (Causing malfunctions) • If there are too many suds, the detergent quantity must be reduced. • Use[...]
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Page 14
14 unction F Recommended courses according to the laundry type ❋ Water Temperature : Select the water temperature to the wash cycles. Always follow garment manufacture ’ s care label or instructions when laundering. ❋ Medic Rinse : For a 40 degree final rinse water temperature, you can choose Medic Rinse option. ❋ Pre Wash : If the laun[...]
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Page 15
15 ow to use washer H • Press the Power button to start. • Press the Start/Pause button. • Initial conditions - Wash : main wash - Rinse : 3 times - Spin : • 1300 rpm [WD13020D] • 1200 rpm [WD12020D] • 1100 rpm [WD11020D] - Water temperature : 40˚C - Program : Cotton • Press the Power button to start. • Select the desired program c[...]
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Page 16
16 ow to use washer H (1) Dial : Program (2) Button : Start / Pause (3) Button : Spin (4) Button : Temperature (5) Button : Power (6) Button : Medic Rinse (7) Button : Pre Wash (8) Button : Intensive (9) Button : Crease Care (10) Child Lock (11) Tub Clean (12) Button : Time Delay 1. Power 2. Initial Program Power • Press the Power button to turn [...]
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Page 17
17 ow to use washer H Start/Pause Detecting • This Start/Pause button is used to start wash cycle or pause the wash cycle. • If temporary stop of wash cycle is needed, press the Start/Pause button. • When in Pause, the power is turned off automatically after 4 minutes. • NB. The door will not open before 1 to 2 minutes when Pause is selecte[...]
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Page 18
18 ow to use washer H Child Lock If you choose to lock the buttons on the control assembly to prevent tampering this function may be selected. • Child Lock can be set by pressing the Medic Rinse button and Pre Wash button simultaneously. (About three seconds) • To deactivate Child Lock system, press Medic Rinse and Pre Wash buttons simultaneous[...]
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Page 19
19 ow to use washer H Spin [WD13020D] [WD12020D] [WD11020D] 2. No spin 3. Rinse Hold • Rinse Hold is selected by pressing the spin button repeatedly this function leaves clothes in the machine; suspended in the water after the final rinse without entering into spin. • To proceed through to a drain or spin, once the rinse hold function is comple[...]
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Page 20
20 ow to use washer H W ater T emp. • By pressing the Temp. button, the water temperature can be selected. - Cold - 30˚C / 40˚C / 60˚C / 95˚C • Water temperature can be selected according to the program. The required temperature lamp will light up for identification. For the more detailed information, please refer to the page14. Time Delay [...]
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Page 21
21 • If the machine encounters a fault during operation, the associated fault will be displayed. “ ” : Water pressure sensing error “ ” : Problem of overfilling water “ ” : Door is not closed “ ” : Over load in motor “ ” : Over load in motor “ ” : Water inlet trouble “ ” : Drainage trouble “ ” : Unbalanced load “[...]
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Page 22
22 aintenance M The water inlet filter - " " error message will blink on the control panel when water does not enter the detergent drawer. - If water is very hard or contains traces of lime deposit, the water inlet filter may become clogged. It is therefore a good idea to clean it from time to time. ❋ Before cleaning the washer inte[...]
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Page 23
23 aintenance M 3 2 3 2 1 100 The drain pump filter ❋ The drain filter collects threads and small objects left in the laundry. Check regularly that the filter is clean to ensure smooth running of your machine. CAUTION First drain using the drain hose and then open the pump filter to remove any threads or objects. Be careful when draining if t[...]
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Page 24
24 aintenance M ■ Dispenser drawer ❋ After a while detergents and fabric softeners leave a deposit in the drawer. • It should be cleaned from time to time with a jet of running water. • If necessary it can be removed completely from the machine by pressing the catch downwards and by pulling it out. • To facilitate cleaning, the upper part[...]
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Page 25
25 aintenance M ■ Cleaning your washer 1. Exterior Proper care of your washer can extend its life. The outside of the machine can be cleaned with warm water and a neutral non abrasive household detergent. Immediately wipe off any spills. Wipe with damp cloth. Try not to hit surface with sharp objects. ❋ IMPORTANT: Do not use methylated spirits,[...]
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Page 26
26 r oubleshooting guide ❋ This washing machine is equipped with automatic safety functions which detect and diagnose faults at an early stage and react appropriately When the machine does not function properly or does not function at all, check the following points before you contact your service provider. Symptom Possible Cause Solution Rattlin[...]
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Page 27
27 Washer does not start Washer will not spin Door does not open Wash cycle time delayed • Electrical power cord may not be plugged in or connection may be loose. • House fuse blown, circuit breaker tripped,or a power outage has occurred. • Water supply tap is not turned on. ❋ Check that the door is firmly shut. Make sure plug fits tightly [...]
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Page 28
28 r oubleshooting guide Symptom Possible Cause Solution T • Water supply is not adequate in area. • Water supply taps are not completely open. • Water inlet hose(s) are kinked. • The filter of the inlet hose(s) are clogged. • Drain hose is kinked or clogged. • The drain filter is clogged. • Load is too small. • Load is out of balan[...]
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Page 29
29 erms of W arranty T What Is Not Covered: • Service trips to your home to teach you how to use the product. • If the product is connected to any voltage other than that shown on the rating plate. • If the fault is caused by accident, neglect, misuse or Act of God. • If the fault is caused by factors other than normal domestic use or use i[...]
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Page 30
30 emo M[...]
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P/No.: MFL59755518[...]