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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of Lindy 32361, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
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The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of Lindy 32361 one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.
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First and foremost, an user manual of Lindy 32361 should contain:
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Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Lindy 32361 alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Lindy 32361, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Lindy service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Lindy 32361.
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Table of contents for the manual
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Page 1
LINDY CPU S witch Dual/Quad Pro Manual English LINDY Art. Nr. 32361 LINDY CPU Switch Dual Pro 4 Port LINDY Art. Nr. 32362 LINDY CPU Switch Dual Pro 8 Port LINDY Art. Nr. 32364 LINDY CPU Switch Quad Pro 16 Port GB An electronic version of this manual may be downloaded USA from www.LINDY.com D A German version of this manual may be downloaded from ww[...]
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Page 2
LINDY Dual/Quad PRO Installation and Use Page 1 About this manual LINDY Dual/Quad PRO- Installation and Use Second edition (October 2001) (c) 2001 LINDY Electronics Ltd Part No. 32361 LINDY CPU Switch Dual Pro 4 Port Part No. 32362 LINDY CPU Switch Dual Pro 8 Port Part No. 32364 LINDY CPU Switch Quad Pro 16 Port Part No. 32391 LINDY Junior Extender[...]
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LINDY Dual/Quad PRO Installation and Use Page 2 Warranty LINDY Electronics Ltd warrants that this product shall be free from defects in workmanship and materials for a period of 1 year from the date of original purchase. If the product should fail to operate correctly in normal use during the warranty period, LINDY will replace or repair it free of[...]
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LINDY Dual/Quad PRO Installation and Use Page 3 Contents 1. Introduction ..................................................................................... 5 1.1 Key features and benefit s ....................................................................... 6 1.2 LINDY Dual/Quad PRO package contents ...........................................[...]
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LINDY Dual/Quad PRO Installation and Use Page 4 4. Using the LINDY Dual/Quad PRO .................................................. 39 4.1 Rear panel special function switches ..................................................... 39 4.2 Power supply connections and indicators ............................................. 39 4.3 USER display and key[...]
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LINDY Dual/Quad PRO Installation and Use Page 5 1. Introduction Thank you for purchasing the LINDY Dual/Quad PRO. Your LINDY Dual/Quad PRO is a very high performance Keyboard, Video monitor and Mouse (KVM) sharing device which supports a wide range of PC hardware and software platforms. The LINDY Dual/Quad PRO supports multiple users and enables ea[...]
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LINDY Dual/Quad PRO Installation and Use Page 6 1.1 Key features and benefits Enables many computers to be independently controlled by multiple users. On-screen menu allows computers to be selected by name or description. Confi gurable security enables administrator to assign access rights to users. Dual-access port(s) with built-in 200 metre LINDY[...]
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LINDY Dual/Quad PRO Installation and Use Page 7 OSD routing status window shows the computers that are currently being controlled by the KVM consoles. Compact 1U (2) and 2U (4) cases may be neatly fitted under a monitor or fixed into a 19 inch rack using the supplied rack-mount kit. SmartBoot ensures reliable simultaneous bootup of all computers. U[...]
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LINDY Dual/Quad PRO Installation and Use Page 8 1.2 LINDY Dual/Quad PRO package contents LINDY Dual/Quad PRO. Power supply suitable for your country. 6 x stick on self-adhesive rubber feet. 2 x mounting brackets for fixing the unit into a 19 inch rack. 4 x screws for fixing mounting brackets to LINDY Dual/Q uad PRO (6 screws supplied with Quad PRO [...]
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LINDY Dual/Quad PRO Installation and Use Page 9 1.5 Product information Fig. 1 - LINDY Dual/Quad PRO models viewed from the front[...]
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LINDY Dual/Quad PRO Installation and Use Page 10 Fig. 2 - LINDY Dual/Quad PRO 8 and 16 port models viewed from the rear (4 and 12 port models are similar but with less computer ports)[...]
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LINDY Dual/Quad PRO Installation and Use Page 11 Fig. 3 - LINDY Junior Extender (top) and LINDY Pro Extender (below) receiver units[...]
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LINDY Dual/Quad PRO Installation and Use Page 12 Fig. 4 - Mounting the LINDY Extender into its 19 inch rack mounting bracket[...]
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LINDY Dual/Quad PRO Installation and Use Page 13 2. Installation LINDY explains: Flexible configuration The LINDY Dual/Quad PRO has many ports for connection to computers, keyboards, mice, monitors and LINDY Link extenders. There are no restrictions placed upon which ports are connected to devices and you can leave any of the ports disconnected if [...]
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LINDY Dual/Quad PRO Installation and Use Page 14 A PS/2 or AT style keyboard. If you are using an AT keyboard with a 5-pin connector you may connect this to the LINDY Dual/Quad PRO using a standard AT to PS/2 keyboard adapter. LINDY Dual/Quad PRO supports standard keyboards and keyboards with extra media control and Internet navigation keys. All LI[...]
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LINDY Dual/Quad PRO Installation and Use Page 15 Use of PS/2 and RS232 style mice with the LINDY Dual/Quad PRO - All of the mouse connections from LINDY Dual/Quad PRO to PCs support either a PS/2 or an RS232 mouse. LINDY Dual/Quad PRO automatically converts from the PS/2 mouse commands to RS232 serial mouse commands. Serial mice types are selected [...]
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LINDY Dual/Quad PRO Installation and Use Page 16 possible, 2 metre cables are recommended as these will give very high video quality. Any unused computer connections can be left unconnected. To connect computers with serial mouse connections and AT style keyboard connections use the adapters specified in appendix A. If you have an existing 6-pin mi[...]
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LINDY Dual/Quad PRO Installation and Use Page 17 PS/2 mice, so ensure that your PC software is configured for a Microsoft mouse of the correct type. Refer to the list of supported drivers in section 2.1. 2.5 Structuring your LINDY Dual/Quad PRO installation A single LINDY Dual/Quad PRO 16 may be used to manage and control up to 16 computers (see fi[...]
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LINDY Dual/Quad PRO Installation and Use Page 18 If you are making multiple cascade links between LINDY Dual/Quad PRO then ensure that the cables are approximately the same length. LINDY Dual/Quad PRO devices may be cascaded to cascades but the Pro units must always be on the lowest level of the cascade (in other words you must not cascade an devic[...]
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LINDY Dual/Quad PRO Installation and Use Page 19 Fig. 5 - A typical installation using a single LINDY Dual/Quad PRO 8 Port[...]
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LINDY Dual/Quad PRO Installation and Use Page 20 Fig. 6 - A cascaded application using multiple LINDY Dual/Quad PRO[...]
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LINDY Dual/Quad PRO Installation and Use Page 21 Fig. 7 – An advanced application that uses two sets of cascaded LINDY Dual/Quad PROs[...]
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LINDY Dual/Quad PRO Installation and Use Page 22 2.6 Maximising the video quality The LINDY Dual/Quad PRO supports very high bandwidth video signals and resolutions up to 1900 x 1440 pixels. It regenerates the video signals using wide band amplifiers in order to minimise any loss of video quality. All video cables introduce distortion onto the vide[...]
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LINDY Dual/Quad PRO Installation and Use Page 23 2.7 Other useful installation information PC boot up sequence - When your PCs are powered on they communicate with any attached keyboards and mice and setup parameters required by the particular operating system. It is necessary for the LINDY Dual/Quad PRO to be attached and powered on during this se[...]
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LINDY Dual/Quad PRO Installation and Use Page 24 Alternatively you can reset the keyboard and mouse for a given user port by using the LINDY Dual/Quad PRO's keyboard and mouse reset function (see section 4.17). This function only resets the keyboard and mouse attached to the selected user port. It does not affect the status of any of the LINDY[...]
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LINDY Dual/Quad PRO Installation and Use Page 25 Type of mouse / system Driver type Likely expected Suggested Connected at bootup data format restoration PS/2 PS/2 only PS/2 Standard PS/2 IntelliMouse PS/2 S tandard IntelliMouse / PS/2 only PS/2 Standard LINDY Dual/Quad PRO IntelliMouse / IntelliMouse IntelliMouse IntelliMouse LINDY Dual/Quad PRO T[...]
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LINDY Dual/Quad PRO Installation and Use Page 26 3. Configuring the LINDY Dual/Quad PRO 3.1 Configuration summary The LINDY Dual/Quad PRO is configured using the on-screen menu system which is activated by default when you first power on the system. It may also be accessed by using the keyboard 'hotkeys' (see section 4.8) or by using the [...]
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LINDY Dual/Quad PRO Installation and Use Page 27 Step 3 - Create user accounts Login to the LINDY Dual/Quad PRO using the ADMIN account and add user profiles and passwords for each of the system users (see section 3.4). The LINDY Dual/Quad PRO supports up to 16 user profiles. Step 4 - Add / edit names to identify your computers Whilst you are logge[...]
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LINDY Dual/Quad PRO Installation and Use Page 28 To switch on the password security system: From the main on-screen menu press F1 for MORE MENUS . Select SETUP OPTIONS from the menu. Move the menu bar over the SECURITY option. Press SPACE BAR to enable security. Press ESC to quit from the menu. 3.3 Setting an ADMIN password The LINDY Dual/Quad PRO [...]
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LINDY Dual/Quad PRO Installation and Use Page 29 Type in the password for the new user and press RETURN or ENTER . (You may leave the password field blank if you do not want to define a password) Define the computers that you want this user to have access to using the SPACE BAR and function keys as directed on the menu. The user will have access to[...]
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LINDY Dual/Quad PRO Installation and Use Page 30 To create computer names: Ensure that you are logged on as the ADMIN user. From the main on-screen menu press F1 for MORE MENUS . Select EDIT COMPUTER LIST from the menu. Press INSERT to add a new computer name. Type in the name of the computer and press RETURN or ENTER . Type in the port number for [...]
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LINDY Dual/Quad PRO Installation and Use Page 31 Each computer name that you add to the on-screen menu has an associated port number that tells the LINDY Dual/Quad PRO where to find the computer. Port numbers for computers attached to a single LINDY Dual/Quad PRO are simply the port number that the computer is attached to. Port numbers for computer[...]
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LINDY Dual/Quad PRO Installation and Use Page 32 Fig. 7 - Creating menu entries for computers that are connected to cascaded LINDY Dual/Quad PRO’s[...]
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LINDY Dual/Quad PRO Installation and Use Page 33 Fig. 8 - Possible cascade groups and their associated names 3.6 Setting the SETUP OPTIONS and GLOBAL PREFERENCES The SETUP OPTIONS and GLOBAL PREFERENCES are system operating parameters that apply to the whole system rather than to individual users. These may only be setup or changed by the system ad[...]
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LINDY Dual/Quad PRO Installation and Use Page 34 3.6.1 SECURITY Accessed from menu: SETUP OPTIONS Settings: DISABLED, ENABLED With security disabled there is no requirement for users to login to the system. All users have full access to all the connected computers and full administration rights. With security enabled, users are required to login to[...]
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LINDY Dual/Quad PRO Installation and Use Page 35 number to quickly select a chosen computer without activating the on-screen menu. See section 4.8 for full details on using keyboard hotkeys to control the LINDY Dual/Quad PRO. We do not normally recommend that you disable the hotkeys but if you choose to do this then you will need to access the on-s[...]
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LINDY Dual/Quad PRO Installation and Use Page 36 Consequently the system administrator can disable all exclusive use so that all connections are shared. 3.6.6 AUTOMATIC LOGOUT Accessed from menu: SETUP OPTIONS Settings: DISABLED, ENABLED The CPU Switch enables you to restrict access to your computers on a login basis. If a user forgets to logout wh[...]
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LINDY Dual/Quad PRO Installation and Use Page 37 3.6.9 AUTOSCAN MODE Accessed from menu: GLOBAL PREFERENCES Settings: ACTIVE, ALL The LINDY Dual/Quad PRO supports an autoscan mode that automatically scans between the connected computers in sequence. The LINDY Dual/Quad PRO can be set to scan ALL the available computers or just the available compute[...]
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LINDY Dual/Quad PRO Installation and Use Page 38 3.6.12 USER TIMEOUT Accessed from menu: GLOBAL PREFERENCES Settings: 2, 5, 10, 30 SECONDS; 1, 5, 10 MINUTES When two users are connected to the same computer only one can have access at any one time. When no keyboard or mouse data has been received from the active user port for the user timeout perio[...]
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LINDY Dual/Quad PRO Installation and Use Page 39 4. Using the LINDY Dual/Quad PRO This section explains the general operation of the LINDY Dual/Quad PRO. We recommend that you read this section before starting to use the product. 4.1 Rear panel special function switches Before powering on the LINDY Dual/Quad PRO ensure that the two option switches [...]
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LINDY Dual/Quad PRO Installation and Use Page 40 4.4 COMPUTER display and key switch The COMPUTER key selects the computer port that is to be connected to the user port that is currently displayed on the green USER display (see figure 1). Pressing the key will cause the red COMPUTER display to change to the next available computer port in numerical[...]
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LINDY Dual/Quad PRO Installation and Use Page 41 4.5 Activity indicators The LINDY Dual/Quad PRO has a front panel activity indicator for each user port (see figure 1). The indicator will flash when keyboard or mouse data is received by the LINDY Dual/Quad PRO. These indicators provide a useful confirmation that the keyboards and mice connected to [...]
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LINDY Dual/Quad PRO Installation and Use Page 42 Action of the COMPUTER key if no security has been set and the front panel controls are enabled Action of the COMPUTER key if the front panel controls are enabled, security has been set and the current logged in user only has access to computer ports 1,3 and 7 Action of the COMPUTER key if the front [...]
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LINDY Dual/Quad PRO Installation and Use Page 43 4.8 Keyboard hotkeys LINDY Dual/Quad PRO can be conveniently controlled using special keyboard hotkey combinations. These hotkey combinations can be used to select computers and perform a number of other useful functions. All of the hotkey control commands are invoked by holding down the hotkeys and [...]
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LINDY Dual/Quad PRO Installation and Use Page 44 ‘HOTKEYs’ and ‘1’ - selects channel 1 ‘HOTKEYs’ and ‘2’ - selects channel 2 ‘HOTKEYs’ and ‘3’ - selects channel 3 ‘HOTKEYs’ and ‘4’ - selects channel 4 ‘HOTKEYs’ and ‘5’ - selects channel 5 (8,12 & 16 port models only) ‘HOTKEYs’ and ‘6’ - selects ch[...]
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LINDY Dual/Quad PRO Installation and Use Page 45 Selects the channel specified by {number}. This allows ports on cascaded units to be selected. For example HOTKEYs + 0 10216 would select port 1 (01) on the current LINDY Dual/Quad PRO, port 2 (02) on the next cascaded LINDY Dual/Quad PRO and port 16 on the last LINDY Dual/Quad PRO. Examples of commo[...]
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LINDY Dual/Quad PRO Installation and Use Page 46 Hold down centre button ( ) Press and release left hand button ( ) to select next computer 4.10 Selecting computers using the on-screen menu You can conveniently select computers by name using the LINDY Dual/Quad PRO's on-screen menu. For systems with many computers this is the recommended metho[...]
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LINDY Dual/Quad PRO Installation and Use Page 47 Hold down centre button ( ). Press and release left hand button ( ) to launch the on-screen menu When the menu is first called up, a set of default names will be listed. You will probably want to change these names to suit your computers (see section 3.5). When you launch the on-screen menu you will [...]
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LINDY Dual/Quad PRO Installation and Use Page 48 To select the computer with SHARED access press: e e or f f When a computer is selected in SHARED mode, the computer’s video picture will be displayed on all the KVM consoles that are connected to that computer. Only one user will have control of the computer’s keyboard and mouse at any one time.[...]
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LINDY Dual/Quad PRO Installation and Use Page 49 You may also use a 3-button mouse or wheel mouse to select a computer if you have enabled mouse control (see section 3.6.7). To select a computer in SHARED mode use the left hand mouse button ( ) whilst the menu bar is positioned above the required computer name. To escape without selecting a new com[...]
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LINDY Dual/Quad PRO Installation and Use Page 50 LINDY Dual/Quad PRO indicates an unsuccessful connection 4.11 The reminder banner Normally the LINDY Dual/Quad PRO will display a discreet computer name reminder banner that reminds you which computer you are connected to. This banner will normally appear at the top of the screen in a central locatio[...]
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LINDY Dual/Quad PRO Installation and Use Page 51 4.12 Setting the USER PREFERENCES The USER PREFERENCES are system operating parameters that are independently selectable for each user. From the main menu press F1 for MORE MENUS . Use the cursor keys to position the menu bar over USER PREFERENCES Press ENTER or RETURN to view the preferences. Use th[...]
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LINDY Dual/Quad PRO Installation and Use Page 52 4.12.3 REMINDER COLOUR Accessed from menu: USER PREFERENCES Settings: BLUE/TRANS, PINK/TRANS, BLUE/WHITE, WHITE/RED You may select the colour of the reminder banner. The BLUE/TRANS and PINK/TRANS select blue or pink text with a transparent background. The BLUE/WHITE and WHITE/RED settings select blue[...]
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LINDY Dual/Quad PRO Installation and Use Page 53 factory defaults. To avoid activating this function by accident the administrator must confirm the reset instruction by pressing F8. 4.14 Querying the routing status It is sometimes useful to know which KVM consoles are connected to which computers and their connection modes (shared, exclusive or vid[...]
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LINDY Dual/Quad PRO Installation and Use Page 54 4.15 Using the dual access ports (1 and 3) The LINDY Dual/Quad PRO 2 is fitted with one dual access port and the LINDY Dual/Quad PRO 4 is fitted with two dual access ports. These dual access ports have connectors that enable a local KVM (Keyboard, Video monitor and Mouse) to be attached and a connect[...]
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LINDY Dual/Quad PRO Installation and Use Page 55 Although it is theoretically possible to select computers on cascaded units by pressing the hotkeys and then typing in the port address this would be highly confusing for users and is not generally recommended. Consequently it is normally advisable to use the on-screen menu to select computers on cas[...]
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Page 57
LINDY Dual/Quad PRO Installation and Use Page 56 To perform a power-off reset for a selected user port: 1) Press the USER key on the front panel of the LINDY Dual/Quad PRO to select the user port whose keyboard and mouse you wish to reset. 2) The selected user port number should now be shown on the green USER display. 3) Press and hold down the USE[...]
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LINDY Dual/Quad PRO Installation and Use Page 57 To perform a complete reset and return the LINDY Dual/Quad PRO to its factory default state: 1) Power on the LINDY Dual/Quad PRO normally. 2) Whilst the LINDY Dual/Quad PRO is powered on move switch 2 on the rear panel of the LINDY Dual/Quad PRO (labelled UPGRADE) to the ON (down) position. 3) Press [...]
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Page 59
LINDY Dual/Quad PRO Installation and Use Page 58 3. Run the program DQPPREAD.EXE on the computer that is connected to the CPU Switch’s serial port. Follow the instructions given by the program. 4. Make sure that you are logged onto the CPU Switch as the ADMIN user. From the main selection screen press F1 for More Menus . In the Configuration Menu[...]
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Page 60
LINDY Dual/Quad PRO Installation and Use Page 59 2. Copy the program DQPWRITE and DQPDATA.CSV into the same directory on the PC that is connected to the CPU Switch’s serial port. 3. Run the program DQPWRITE.EXE and follow the instructions given by the program. 4. Make sure that you are logged onto the CPU Switch as the ADMIN user. From the main s[...]
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Page 61
LINDY Dual/Quad PRO Installation and Use Page 60 5. Upgrading the LINDY Dual/Quad PRO's firmware The LINDY Dual/Quad PRO uses flash memory technology which enables the firmware code to be upgraded by the user. New keyboards, mice operating systems and drivers are being launched all the time. From time to time the LINDY Dual/Quad PRO's fir[...]
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LINDY Dual/Quad PRO Installation and Use Page 61 To perform a flash upgrade on the LINDY Dual/Quad PRO : Step 1 - Prepare your computers Ensure that you have saved any important work on the connected computers. The LINDY Dual/Quad PRO can be upgraded whilst attached to live systems but remember that the mouse connections will probably need to be re[...]
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Page 63
LINDY Dual/Quad PRO Installation and Use Page 62 Step 4 - Power off the LINDY Dual/Quad PRO Remove both power supplies from the Dual / Quad PRO. Step 5 - Power on the LINDY Dual/Quad PRO with the UPGRADE switch ON Attach the power adapter to the LINDY Dual/Quad PRO whilst the UPGRADE switch is ON. The green USER display should now show a lower case[...]
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Page 64
LINDY Dual/Quad PRO Installation and Use Page 63 A data file that tells the upgrade program (LDQP.EXE) which binary code files (HEX files) to download to the LINDY Dual/Quad PRO and where to put each file. Theoretically this DAT file can be modified so that only certain processors are upgraded but do not do this unless specifically instructed by LI[...]
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Page 65
LINDY Dual/Quad PRO Installation and Use Page 64 Follow the instructions given on the screen to perform the upgrade. When the upgrade is complete the program will confirm that the upgrade has been successful and then quit. Step 7 - Switch the UPGRADE key to the OFF position and cycle the power Switch the UPGRADE switch on the rear of the LINDY Dual[...]
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LINDY Dual/Quad PRO Installation and Use Page 65 Appendix A. Cable and connector specifications IMPORTANT NOTE The maximum cable lengths supported vary widely between devices and cables. It may be possible to use cables that are longer than those specified below with certain PCs and peripherals but this cannot be guaranteed. If you experience probl[...]
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LINDY Dual/Quad PRO Installation and Use Page 66 A3. LINDY Dual/Quad PRO to PCs 1 to 16 Cable specifications: Video - 15 pin high density male D connector to 15 pin high density male D connector wired as a standard VGA PC to monitor cable. There are two types commonly available. The best type of cables which will give excellent quality are construc[...]
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Page 68
LINDY Dual/Quad PRO Installation and Use Page 67 NOTE - There are several common wiring specifications for 6-pin mini-DIN to 9-pin serial adapters. If you have an adapter that has been supplied with a mouse it may have a completely different internal wiring to that shown above and may not be compatible with the LINDY Extender. Recommended cables: 3[...]
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LINDY Dual/Quad PRO Installation and Use Page 68 Appendix B. Problem Solving Problem: Poor video quality with smearing fuzziness or ripple. Action: Use screened coaxial video cables to connect your devices to the LINDY Dual/Quad PRO. Notes[...]