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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of Linear DUAL 824, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
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The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of Linear DUAL 824 one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.
Unfortunately, only a few customers devote their time to read an instruction of Linear DUAL 824. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
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First and foremost, an user manual of Linear DUAL 824 should contain:
- informations concerning technical data of Linear DUAL 824
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Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Linear DUAL 824 alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Linear DUAL 824, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Linear service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Linear DUAL 824.
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Table of contents for the manual
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Page 1
SUPER VISED WIRELESS SECURIT Y CONTROL P ANEL DUAL 824 USA & Canada (800) 421-1587 & (800) 392-0123 (760) 438-7000 - T oll Free FAX (800) 468-1340 www .linearcorp.com Installation & P rogramming Instructions PRINTER’S INSTRUCTIONS: INSTR,INSTL,DUAL 824 - LINEAR P/N: 217703 D - INK: BLACK - MA TERIAL: 20 LB. MEAD BOND WITH 80 LB . WHIT[...]
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Page 2
CONGRA TULA TIONS f or selecting Linear's DU AL 824 Security System. The Model DU AL 824P Control P anel and the Model DU AL 824KP Ke ypad incor porate man y advanced and sophisticated f eatures. The system can be expanded and customized to fi t the installation's specifi c needs. The DU AL 824P Control Panel and its accessories are des[...]
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Page 3
1 1. THE DU AL 824 SECURITY SYSTEM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 CONTROL P ANEL . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 DOOR/WINDOW SENSORS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 WIRELESS KEYP AD[...]
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Page 4
2 CONTROL P ANEL The DU AL 824P Control Panel is the heart of the system. It monitors all of the system's wireless sensors, hardwired loops, and controls the alarm sirens and Model DU AL 824KP hardwired ke ypads. The Control P anel constantly monitors the condition of the system's sensors and hardwired contacts, displa ying which protecte[...]
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Page 5
3 DOOR/WINDOW SENSORS The DXS-31 and DXS-32 sensors monitor doors and windows . They send radio signals to the Control P anel. One type of signal is sent when the door or window is opened, and a diff erent type of signal is sent when the door or window is closed. If the system is armed, a sensor can trigger the Control Panel's b urglar y siren[...]
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Page 6
4 E X AMPLE SY S TEM ✦ The e xample shows a typical DU AL 824 system. ✦ Any or all of the accessories shown can be used. ✦ A total of 24 sensors can be used with each Control P anel. Each wireless sensor , hardwired loop , and wireless ke ypad used occupies a sensor location. DESIGN THE INS T ALL A TION 1. Dra w a fl oor plan f or the instal[...]
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Page 7
5 HARDWIRED KE YP AD ✦ One or two hardwired k eypads can be used f or controlling the system. ✦ Three system status indicators: READ Y , ARMED , & TROUBLE ✦ Three system super visor y indicators: PO WER , BA TTERIES , & RADIO ✦ Five system mode indicators: OFF , CHIME , HOME , AWA Y & TEST ✦ 24 system sensor indicators. ✦ Lo[...]
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Page 8
6 1 BE AUTY COVER ★ The beauty cov er snaps open and shut to hide the keypad’ s keys, mode and supervisor y indicators, and the sensor location labeling area. 2 KE YP AD ★ Backlit k eys for easy vie wing in low light conditions. ★ For entering the user's user code (numerically or alphabetically). ★ Used when programming system option[...]
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Page 9
7 1 BA TTER Y FUSE ★ T ype 2A G, 3-amp fuse for the backup battery . ★ If the ke ypad's POWER light is fl ashing and the optional bac kup batter y is installed and charged, check this fuse. ✎ WARNING: For continued protection against the risk of fi re, replace only with the same type and rating of fuse. 2 CONDUIT KNOCKOUT S ★ Four ca[...]
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Page 10
8 S Y S TEM LOCA TION ✎ NO TE: Wireless sensor signals must be ab le to reach the Contr ol Panel. ✔ T r y to centrally locate the Control P anel. ✔ Keep Control P anel aw ay from large metal appliances. ✔ Maximum recommended sensor range is 400 f eet (system tested at 1000 feet). ✎ NO TE: If you don't use the wireless ke ypad, a hard[...]
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Page 11
9 HARDWIRED KE YP AD INS T ALL A TION ✦ One or two Model DU AL 824KP ke ypads can be used with the DU AL 824P Control Panel (one ke ypad is included in the DUAL 824 system package). ✦ The ke ypad is supplied with a shor t wiring har ness and connector . 1. Use a fl at b lade screwdriv er to open the ke ypad case. Identify the k eypad internal [...]
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Page 12
10 HARDWIRED L OOP WIRING ✦ The DU AL 824 suppor ts up to eight normally open/closed hardwired loops each with 2.2K end-of-line resistor super vision. ✦ Each hardwired loop that is wired and programmed uses one sensor location. ✦ Each hardwired loop can be programmed to an y sensor number . ✦ Each hardwired loop can be programmed as an y se[...]
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Page 13
11 E X TERNAL AL ARM SIREN CONNEC TION ✦ An e xter nal siren aler ts occupants and neighbors with a loud siren during alar m. ✦ Use a 12 volt, 1 amp maxim um rated weather- resistant hor n speak er with a built-in siren driver . Do not use a plain speaker without a siren driv er . ✎ NO TE: Connection of an electromechanical bell or motor bell[...]
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Page 14
12 AUT OMA TION OUTPUT CONNEC TION ✦ The Control P anel provides a Automation Output to control lights, de vices and appliances. ✦ A utomation Output can connect to most popular home automation de vices and other simple electronic de vices (see fi gure). ✦ Press to tur n the A utomation Output on, press again to tur n it off . Programmab le [...]
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Page 15
13 CONTROL P ANEL POWER CONNECTION ✦ The Control P anel is powered by a lo w voltage plug-in transf or mer . ✦ Use up to 25 f eet of 20 A WG or larger 2-conductor wire to connect the transf or mer to the Control P anel. 1. Route the power wires from the plug-in transf or mer to the Control Panel. 2. Connect the wires to the transf or mer ter mi[...]
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Page 16
14 ✦ In a new installation, when po wer is fi rst applied the system's master user code is “1234” . CRE A TE THE MAS TER USER CODE ✎ NO TE: Local programming m ust be entered on the system's hard wired keypad, not on a wireless keypad. 1. Press (clears ke ypad if any other ke ys hav e been pressed). 2. Place the system in T est M[...]
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Page 17
15 PROGRAM THE HARDWIRED L OOPS ✦ Each hardwired loop used must be progr ammed into the Control P anel's memor y . ✦ Each hardwired loop programmed uses one of the twenty f our availab le sensor locations. 1. Start with the system in T est Mode (enter the master user code and press TEST ). 2. Enter the Setup Mode fr om T est Mode , enter t[...]
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Page 18
16 PROGRAMMING DIFFERENT SENSOR TYPES ✦ F ollow the instructions on the previous page to select a sensor number to progr am the sensor into . ✎ NO TE: A sensor can be programmed into more than one location. Be sure to choose an UNUSED sensor number . If a sensor gets entered into more than one location, delete the duplicates using the remove se[...]
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Page 19
17 PROGRAMMING DIFFERENT SENSOR TYPES (CONT.) ✦ F or DXT -61, DXT -21, DXS-21, DXT -41, & DXS-62A single-button remotes , simply press the unit's button. ✎ NO TE: After the Control P anel recogniz es the transmitter , single-button remotes m ust be re-programmed as “panic buttons” or home automation controller s. Refer to P age 28 [...]
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Page 20
18 ✦ Each accessor y sensor is packaged with its own set of installation instructions specifi c to the model of sensor . ✦ Refer to the sensor's instructions f or details on installing, operating, and testing of the sensor . ✦ F ollowing are basic instructions for installing two popular DU AL 824 accessor ies: The Model DXS-10 Wireless [...]
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Page 21
19 D XS-3 1 & D XS-3 2 DOOR/WINDOW SENSORS ✦ The DXS-31 and DXS-32 sensors can be used to monitor doors, windo ws, cabinets, cr awl space doors, gates , freezer doors, and man y other moving objects that could be used f or intr usion or need to be monitored. ✦ A built-in magnetic s witch tr iggers the sensor when its magnet (mounted on the [...]
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Page 22
20 ✦ The system can be customized f or the specifi c installation. ✦ A label sheet with sensor location names is provided with DU AL 824KP ke ypads. ✦ Labeling the sensors allows quic k and easy identifi cation of where a door or windo w is open, where any alarms hav e occurred, where a sensor with a low battery is, or where a sensor with t[...]
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Page 23
21 OFF MODE ✦ Use this mode to disarm the burglar y por tion of the system. ✦ The 24-hour functions are still active in Off Mode and can be triggered with wireless or hardwired sensors, or b y pressing the FIRE or EMERGENCY on the ke ypad(s). 1. Switch to Off Mode by entering the user code, and pressing OFF . ✎ NO TE: The keypad's key re[...]
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Page 24
22 HOME MODE ✦ Use this mode when sleeping or when any one is sta ying inside. ✦ Home Mode causes an instant alarm when any perimeter sensor is tr iggered. ✦ Home Mode causes a dela yed alarm when any e xit/entr y sensor is triggered (except in Home Instant Mode when they are instant). ✦ Each burglary sensor can tr igger the siren once per [...]
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Page 25
23 A W A Y MODE ✦ Use this mode when no one will be sta ying home. ✦ A way Mode causes an instant alarm when any perimeter sensor is tr iggered. ✦ A way Mode causes a dela yed alar m when any e xit/entr y sensor is triggered. ✦ A way Mode causes an instant alarm when any interior sensors (motion detectors, etc.) are triggered. The interior [...]
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Page 26
24 TES T MODE ✦ Ev en though this is a self-monitor ing super vised system, the National Burglar and Fire Alarm Association recommends that all security systems be tested manually on a regular basis . 1. The system must be in Off Mode bef ore s witching to T est Mode. 2. Switch the system into T est Mode by entering a user code and pressing TEST [...]
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Page 27
25 ✦ The DU AL 824P Control Panel is a self- monitoring super vised wireless system. If the Control P anel detects a problem with any of the super vised system sensors or with its pow er , it will displa y the appropriate trouble indication and, if monitored, repor t the trouble to the Central Station through the communicator (depending on commun[...]
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Page 28
26 ✦ Adding additional sensors will increase the protection provided b y the system. ✦ All ground-le vel perimeter openings and accessible upper-story openings need protection. ✦ Motion detectors can protect interior areas and areas where valuab les are kept. ADDING SENSORS T O THE SY S TEM 1. Alwa ys star t with the system in T est Mode (ent[...]
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Page 29
27 MAKING A SENSOR A 24-HOUR DOOR CHIME ✦ Sensors can be programmed to cause the ke ypad(s) to chime any time they're activ ated. ✦ Chime-only sensors will not be able to trigger the alar m in any system mode . ✦ The sensor must ha ve already been prog rammed into the Control P anel (see “Adding Sensors to the System” for details). 1[...]
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Page 30
28 MAKING A SENSOR PERFORM A DIFFERENT FUNC TION ✦ Sensors can be reprogrammed to perf or m diff erent sensor functions. ✦ The sensor must ha ve already been prog rammed into the Control P anel (see “Adding sensors to the System” for details). 1. Star t with the system in T est Mode. 2. Enter the master user code then press TEST . ✴ A “[...]
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Page 31
29 ✦ T o perform any of the adv anced programming steps, the system must be in the Setup Mode . ✦ Each programming function is perf or med with similar ke ystrokes. After the system is in Setup Mode, enter the progr amming step or sensor number and press HOME , then enter the ne w value and press AWA Y . F or reference , f ollow the fi gures n[...]
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Page 32
30 CHANGING A SENSORS SUPERVISION ✦ When a wireless sensor is programmed, the Control P anel automatically sets it to super vised or non-super vised. The hardwire loops are alwa ys super vised f or end-of-line resistor ter mination. ✦ The Control P anel expects hourly status transmissions from any wireless sensor programmed as supervised. ✦ A[...]
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Page 33
31 FIRE SIREN TIME ✦ The f actor y-set fi re siren time is fi v e minutes (UL installation maximum). STEP #32 The fi re siren time can be adjusted from one to 30 minutes using this step . AUT OMA TION OUTPUT TIME ✦ The f actor y setting causes the Automation Output to toggle between on and off with each activ ation. STEP #40 The A utomation [...]
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Page 34
32 SILENT BURGL ARY AL ARMS ✦ The f actor y setting causes audible b urglar y alarms. STEP #63 The Control P anel can be programmed f or silent burglary alar ms using this step . SILENT EMERGENC Y AL ARMS ✦ The f actor y setting causes audible emergency alar ms. STEP #64 The Control P anel can be programmed f or silent emergency alar ms using t[...]
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Page 35
33 AUT OMA TION OUTPUT MODE DURING AL ARM ✦ The f actor y setting causes the Automation Output to fl ash if it is progr ammed to activate during or after an alar m. ✎ NO TE: For the Automation Output to activ ate during or after an alarm, that function must be enabled with Pr ogramming Step 71 or 72. STEP #68 The output can be programmed to be[...]
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Page 36
34 AUT OMA TION OUTPUT WHILE ARMED ✦ The f actor y setting causes the Control P anel's A utomation Output to activate when pressing the ke y , or when it's triggered with a two-b utton remote control. STEP #73 The Control P anel can be programmed to activ ate the Automation Output when the system is ar med as well as when normally trigg[...]
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Page 37
35 ADDING ADDITIONAL USER CODES ✦ The Control P anel can be programmed with fi ve restricted user codes and one page aler t user code. ✦ The restricted user codes operate the system as usual, but cannot access Setup Mode . ✦ The restricted user codes can access a special Code Mode that can be used to change or remov e any of the fi v e rest[...]
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Page 38
36 ✦ T o perform any of the adv anced programming steps, the system must be in the Setup Mode . ✦ Each programming function is perf or med with similar ke ystrokes. After the system is in Setup Mode, enter the progr amming step number and press HOME , then enter the new v alue and press AWA Y . F or ref erence, f ollow the fi gures ne xt to th[...]
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Page 39
37 GENERAL COMMUNICA T OR OPTIONS COMMUNICA T OR ENABLE ✦ The f actor y setting for the Control P anel disables the communicator . If the system is going to be a non-monitored, local alarm only , lea ve the communicator disab led. STEP #107 If the system is going to be monitored by a Central Station, enab le the communicator with this programming[...]
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Page 40
38 CALL LIMITER ✦ The f actor y setting for the call limiter is OFF . This allows the comm unicator to repor t burglar y alarms, once for each sensor , as many times as they are triggered. STEP #101 The Control P anel can be programmed to only allow fi ve b urglar y repor ts total per ar ming period using this step . ✎ NO TE: Sensors pr ogramm[...]
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Page 41
39 COMMUNICA T OR REPORTING OPTIONS REPORTING F ORMA T ✦ The f actor y setting causes the communicator to repor t using the 4 BY 2 FORMA T . This format allows f our-digit account numbers from 0000 to 9999 and provides tw o-digit alar m codes. STEP #105 ADEMCO CONT A CT ID can be chosen as a repor ting format using this step . This format allows [...]
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Page 42
40 ACCOUNT NUMBER ✦ The account number entered f or the communicator must be 4-digits long. ✦ The f actor y setting for the account n umber is 0000. STEP #88 Enter an account number from 0000 to 9999 using this step . PRIMAR Y TELEPHONE NUMBER ✦ The primar y Central Station telephone number can be up to 20-digits long. ✦ Digits 0-9 can be u[...]
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Page 43
41 REPORT CONTROL P ANEL TROUBLE ✦ The f actor y setting does not repor t Control P anel trouble e vents to the Central Station. STEP #108 The communicator can be progr ammed to repor t Control P anel trouble e vents using this step . These include all conditions that light the ke ypad(s) BA TTERIES or TR OUBLE indicator . It also includes low Co[...]
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Page 44
42 COMMUNICA T OR REPORTING CODES ✦ The 4 by 2 tw o-digit communicator repor ting code f or each ev ent has a factory set value. These v alues may be customiz ed to fi t the specifi c installation and the repor ting requirements of the Central Station monitoring the system. ✦ If P oint ID repor ting is enabled (the f actor y def ault setting)[...]
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Page 45
43 S Y S TEM REPORTING CODES ✦ Ref er to the System Repor ting Codes table to view/edit the reporting codes for the k eypad FIRE and EMERGENCY buttons and f or each of the three Control P anel conditions. The f actor y settings are listed, along with a blank area to write in the new installation v alues. STEPS #261-266 Any v alue from 0-99 can be[...]
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Page 46
44 4 BY 2 F ORMA T POINT ID REPORTING CODES 4 BY 2 F ORMA T POINT ID AL ARM REPOR T CODES ✦ Ref er to the 4 by 2 F or mat P oint ID Repor ting Code table to vie w/edit the alar m repor ting codes f or each of the 24 sensors. The communicator will send these codes if P oint ID is enabled and any sensor triggers an alar m. The factory settings are [...]
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Page 47
45 4 BY 2 FORMA T POINT ID REPORTING CODES STEP # PROGRAMMING FUNCTION POSSIBLE 4 BY 2 V ALUES F ACT ORY 4 BY 2 V ALUE INST ALLA TION 4 BY 2 V ALUE 210 SENSOR 1 ALARM REPORT CODE 0 - 99 11 211 SENSOR 2 ALARM REPORT CODE 0 - 99 12 212 SENSOR 3 ALARM REPORT CODE 0 - 99 13 213 SENSOR 4 ALARM REPORT CODE 0 - 99 14 214 SENSOR 5 ALARM REPORT CODE 0 - 99 [...]
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Page 48
LINE AR LIMITED W ARRANT Y This Linear product is warranted against def ects in mater ial and workmanship for tw elve (12) months. This warranty extends onl y to wholesale customers who b uy direct from Linear or through Linear's normal distr ibution channels . Linear does not warrant this product to consumers. Consumers should inquire from th[...]