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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of Linksys SPA400, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
What is an instruction?
The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of Linksys SPA400 one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.
Unfortunately, only a few customers devote their time to read an instruction of Linksys SPA400. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
What should a perfect user manual contain?
First and foremost, an user manual of Linksys SPA400 should contain:
- informations concerning technical data of Linksys SPA400
- name of the manufacturer and a year of construction of the Linksys SPA400 item
- rules of operation, control and maintenance of the Linksys SPA400 item
- safety signs and mark certificates which confirm compatibility with appropriate standards
Why don't we read the manuals?
Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Linksys SPA400 alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Linksys SPA400, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Linksys service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Linksys SPA400.
Why one should read the manuals?
It is mostly in the manuals where we will find the details concerning construction and possibility of the Linksys SPA400 item, and its use of respective accessory, as well as information concerning all the functions and facilities.
After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.
Table of contents for the manual
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Page 1
Linksys SPA400 Trixbox Integration Guide Access Point – Connecting You & Your Customers. Contact : support@voipshop.com.au[...]
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Page 2
Overview: The Linksys SPA400 is a 4 Line FXO gateway capable of connecting 4 PSTN lines to your asterisk system to make and receive calls. This guide is a step by step on how to configure Trixbox to utilize the features of the SPA400. Limitations: * The voicemail function of the SPA400 cannot be used. * You cannot select which line of th e SPA400 t[...]
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Page 3
Step 3 – Set the SPA400 to a Fixed IP address Asterisk needs to access your SPA400, so it needs to be set to a fixed ip address. To do this: - Under Setup -> Basic Setup • Select Fixed IP address and ente r a valid fixed IP address for your network. • Be sure to enter a DNS server, if you do not know enter the Telstra DNS server 139.130.4.[...]
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Page 4
Step 4 – Setup the SPA400 Voice Configuration. Open the SPA400 in your web browser using the new IP address. Select Setup->SPA9000 Interface. • Enter SPA400 in the User ID: • Leave SPA9000 on discover automatically • No other changes should need to be made • Click Save Settings (You Do Not Need To Restart) Screenshot of Setup -> SPA[...]
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Page 5
For Australia you need to change:- • Impedance : 220 Ohms + (820 Ohms || 120nF) • On-Hook speed : 26ms[...]
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Page 6
Step 5 – Configure Trixbox Trunk. Open your FreePBX interface: http://trixbox.ip/admin/ Select Trunks -> Add SIP trunk Complete the form with the details below: ---------------------------------------------------- ------------------ Outbound Caller ID: Blank Never Override CallerID : Unticked Maximum Channels: (the number of pstn lines plugged[...]
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Page 7
Step 6 – Configure Outbound Rout e. You can now treat the SPA400 like any other trunk. To add an outbound router (eg, dial 9 to dial out the SPA400) Outbound Routes -> Add Route Route Name: SPA400PSTN (this can be anything) Route Password: Blank Emergency Dialing: Unticked Intra Company Route: Unticked Dial Patterns: 9|. Trunk Sequence: SPA400[...]
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Page 8
Complete: You should now be able to ma ke and receive calls via your SPA400. Email support@voipshop.com.au for further support if required. Congratulations Notes: SPA400 IP Addre ss: _____________________________ SPA400 Username : ______________________________ SPA400 Password : ______________________________ Number of Lines: _____ Installed By: __[...]