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LOREX Technology SG19LD manual

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Table of contents for the manual

  • Page 1

    Copyright © 2008 Lorex Technology Inc. MODEL: SG19LD – SG17LD Series Setting Up Remote Viewing on the L20WD800 Series Combo DVR/ Monitor System Network Setup www.lorexcctv.com English Version 090808.1[...]

  • Page 2

    Setting up Remot e Vi ewing 2 Setting up Remote Viewing Setting up the Remote Viewing Feature requir es several st eps. Networking skills are required to correctly configure the remote viewing functio ns. What do you ne ed? • The LCD/DVR System. • A PC with the inst alled with the Lorex Client 2.0 software (ref er to the Softw are Guide for ins[...]

  • Page 3

    Network Checklist 3 Network Checklist The following ch ecklist is provided to assist y ou in confirming that all st eps have been successfully performed du ring Network Setup. Use this checklist in conjun ction with the detailed steps outlined on th e following pages, tickin g off each option as you complete it. □ 1. I have all of the followin g:[...]

  • Page 4

    Network Checklist 4 □ 5. I have enabled PORT FORWARDING on my Router for: □ Port 80 □ Port 6100 NOTE : Each Router is different, theref ore the port forwarding set tings will vary by model. Please visit us on the web at http ://www.lorex cctv.com/support for assistance with several of the most common router types. If yo ur router is not liste[...]

  • Page 5

    System - IP & MAC Address 5 System - IP & MAC Address The IP & MAC Addresses are necessary for DDNS Setup (for remote access to the S ystem). To Locate the System information, Press the ENTER button on the Front Pa nel while viewing t he Cameras. The System Info window will be displayed. - OR - 1. Press the Menu Button on the Front Pane[...]

  • Page 6

    Network - Router Port Forwar ding 6 Network - Router Port Forwarding You will need to en able port forwarding on your Rout er to allow for external communications with your System for ports: • TCP/IP PORT 6100 • WEB PORT 80 Computers, Systems, and other devices inside your networ k ca n only communicate directly with each other wit hin the inte[...]

  • Page 7

    Network - Router Port Forwarding 7 Web - Finding Your Exte rnal IP Address You will need to have your Ext ernal IP address to set up your DDNS account. One of the fastest ways to find this in formation is to use a 3rd Party website su ch as http://www.showmyip.com Your IP address can also be found within your Rou ter settings. Refer to your r outer[...]

  • Page 8

    Network - Setting Up Your DDNS Account 8 Network - Setting Up Your DDNS Account Lorex offers a free DDNS service for use wi th your System. A DDNS account all ows you to set up a web site address that points back to your Local Network. T he following out lines how to set up your free DNS account. 1. Navigate to http:// ddns.strategicvista.net 2. Se[...]

  • Page 9

    Network - Setting Up Your DDNS Account 9 5. Click the Create New Account link at the bottom of the form to submit yo ur request. 6. Your Account information will be sent to you at the E-mail Address you used in Step 3 . You will need t his information f or remote access to your System. Remember to record YOUR information bef ore clicking on th e Cr[...]

  • Page 10

    Network - Setting Up Your DDNS Account 10 There are two ways to fi nd your DDNS Configuratio n information at a la ter date. Option #1: Review the Email sent to you by Lorex: Dear A, Thank you for activating your free Dynamic DNS account for you r Lorex DVR Combo. Once you have set up your Lorex dev ice and configured your network, you will be able[...]

  • Page 11

    Network - Setting Up Your DDNS Account 11 Option #2: Log into th e Lorex DDNS Website at http://ddns.strategicvi sta.net and enter your Username and Password. Click the ACTION button located on the console to di splay a copy of the Configuration email:[...]

  • Page 12

    System - DDNS SETUP 12 System - DDNS SETUP Once the DDNS settings have been configured online, the informat ion must be entered on the System to allow for remote connecti on vi a the Lorex Client 2.0 Software (or through Internet Explorer): 1. Access the Main Menu Setup screens, and navigate to the SYS TEM option. Press the ENTER button to ac cess [...]

  • Page 13

    Lorex Client 2.0 Software - Connection Manager 13 Lorex Client 2.0 Softwa re - Connection Manager The Connection Mana ger contains the set up information to allo w the user to remotely connect to the Syste m. Adding a Group[...]

  • Page 14

    Lorex Client 2.0 Soft ware - Connection Manager 14 Adding a Site (Individua l Unit Configuration) NOTE : When entering t he information for the IP / DOMAIN NAME : • If you are connecting fr om within your ne twork (i.e. The System and your PC are both inside your house) , you only need to enter the IP address of the System into the software (i.e.[...]

  • Page 15

    Lorex Client 2.0 Software - Remote Connection 15 Lorex Client 2.0 Softwa re - Remote Connection Once the site setup profile has been created, a connection can then be made to the System:[...]

  • Page 16

    Network Troubleshooting Tree 16 Network Troubleshooting Tree Use the following tr ee to assist you with troubleshootin g your network setup. Step #1 - I have conne cted my System to my Router. When I press the ENTER button on my System, my IP is … Similar to 192.168.###.# ## or anything other than 127.0.0.1 This means that your system has leased [...]

  • Page 17

    Network Troubleshooting Tree 17 Step #4 – My Network Setup is: One Router connected to the Modem Proceed to Port Forwarding for you r Model of Router. We ha ve walkthroughs for several models. If your model is not listed, please ref er to your Router Manual or Support, or visit http://www.portforw ard.com for detailed walkth roughs. Multiple Rout[...]

  • Page 18

    Network Troubleshooting Tree 18 Step #6 – I have enter ed the Settings on my System and pressed the “DDNS STATUS” button You have received a SUCCESS message Your system should be connected to the remote DDNS server now. You have received a FAILED message Your system is not communicating with the remote DDNS Server. See Step #6 Troubl eshootin[...]

  • Page 19

    Troubleshooting Steps 19 Troubleshooting Steps We have included troubleshooting steps for the most common issues with each step of the Network Troubleshootin g Tree. Please try all the steps list ed below before calling for support. Step #1 – My IP i s 127.0.0.1 This means that your system is NOT communicati ng on the network. S ome things to try[...]

  • Page 20

    Troubleshooti ng Steps 20 Step #3 – My Internet Modem i s A High Spe ed Cable or DSL Mod em which *IS* a dual Modem/Router • Your modem may be a model Slipstream, We stTel, Netopia, ActionTec, 2Wire, S MC or another model of dual Router/Modem. • We recommend that you speak wi th yo ur Internet Service Provider to: o Help you to forward ports [...]

  • Page 21

    Glossary 21 Glossary Below is a glossary of terms commonl y used throughout this docume nt. • DDNS – Dy namic Domain Name System. A Domain Name System assigns a na me to an IP Address – for exampl e, www.google.com has an IP address of 64.223.167.99. If you type in www.google.com into your Internet Expl orer address bar, your computer sends a[...]

  • Page 22

    Glossary 22 It ’s all on t he web Pro d u c t In fo r m a tio n U s er Ma nu al s Qu i c k Sta r t Gu id es Sp e c ific a t io n Sh e et s So f t w ar e U pg r ad es Fi r m w a r e U pg r ad es Lo re x Te c h no lo gy I nc . VI SI T w w w . lo rexcc t v.c o m w w w . lo r e xc ctv . co m[...]