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The rules should oblige the seller to give the purchaser an operating instrucion of Lucent Technologies 20DS, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
What is an instruction?
The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of Lucent Technologies 20DS one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.
Unfortunately, only a few customers devote their time to read an instruction of Lucent Technologies 20DS. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
What should a perfect user manual contain?
First and foremost, an user manual of Lucent Technologies 20DS should contain:
- informations concerning technical data of Lucent Technologies 20DS
- name of the manufacturer and a year of construction of the Lucent Technologies 20DS item
- rules of operation, control and maintenance of the Lucent Technologies 20DS item
- safety signs and mark certificates which confirm compatibility with appropriate standards
Why don't we read the manuals?
Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Lucent Technologies 20DS alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Lucent Technologies 20DS, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Lucent Technologies service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Lucent Technologies 20DS.
Why one should read the manuals?
It is mostly in the manuals where we will find the details concerning construction and possibility of the Lucent Technologies 20DS item, and its use of respective accessory, as well as information concerning all the functions and facilities.
After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.
Table of contents for the manual
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Page 2 - Contents INDeX 20DS User's Guide 38DHB0002UKCN - Issue 3 March 2000 Contents Introduction .................................................................................. 3 Introduction to the 20DS...................................................................................... 3 The BLF Lamps ..................................[...]
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Introduction – Page 3 38DHB0002UKCN – Issue 3 March 2000 INDeX 20DS User's Guide Introduction Introduction to the 20DS This guide is for the I NDeX 20DS used on t he INDeX telephone system operating under Software Release level 9.0. Your System Manager will be able to tell you which Software Release your system is operating under. The 20DS[...]
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Page 4 - Introduction INDeX 20DS User's Guide 38DHB0002UKCN – Issue 3 March 2000 The BLF Lamps The DSS keys incorporate dual-colour BLF lamps. T hese show the status of t he number st ored under the DSS key. Red BLF Lamp Signa ls: – Slow Red Flash: A call on a line set under the key has been parked. T o unpark t he call press the DSS key. [...]
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Using the 20DS – Page 5 38DHB0002UKCN – Issue 3 March 2000 INDeX 20DS User's Guide Using the 20DS Notes Once associated with a phone, t he 20DS provides t hat phone with an additional 42 DSS keys. This sect ion gives examples of some of the functions of t he keys. To check the unit is associated: 1. Press PROGRAM on your phone. 2. Press on[...]
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Page 6 - Using the 20DS INDeX 20DS User's Guide 38DHB0002UKCN – Issue 3 March 2000 Speed Dials To dial a s peed dial: 1. Press the DSS key under which the speed dial store is set . Holding Calls - Solid Green To hold a ca ll: 1. Press HOLD on your phone. To retri eve a h eld call : 1. If the held line or ext ension is set under a DSS key, th[...]
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Using the 20DS – Page 7 38DHB0002UKCN – Issue 3 March 2000 INDeX 20DS User's Guide Transferring Calls After answering a call, you can transf er it to any extension (or group of extensions) set under a DSS key. To make an unannounced transfer: 1. Whilst talking t o the caller, press the DSS key f or t he required extension or group of exten[...]
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Page 8 - S etting Up the 20DS INDeX 20DS User's Guide 38DHB0002UKCN – Issue 3 March 2000 Setting Up the 20DS Associating the 20DS Before using the 20DS, you must associat e it with an INDeX t erminal. You can associate several 20DS's with the same t erminal if required (to reassociate a 20DS with a diff erent t erminal after sett ing up[...]
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Setting Up the 20DS – Page 9 38DHB0002UKCN – Issue 3 March 2000 INDeX 20DS User's Guide Programming the DSS Keys DSS Keys - Alias: - Line keys. - F Keys. - Repertory dialling. You can program each DSS key with a line, extension or group direct ory number. Once programmed, t he key's BLF lamp displays the status of that number and call[...]
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Page 10 - Setting U p the 20DS INDeX 20DS User's Guide 38DHB0002UKCN – Issue 3 March 2000 DSS Key Label Next to each column of DSS keys is an area in which you can label each key. You can remove the label cover to writ e on t he card below. To remo ve th e label co ver: 1. Insert a fine but not sharp point (e.g. end of a paper-clip) int o th[...]
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Setting Up the 20DS – Page 11 38DHB0002UKCN – Issue 3 March 2000 INDeX 20DS User's Guide Testing the Keys & Lamps The 20DS has a test cycle that checks all it's lamps and keys. You can do this without af f ecting the unit's programming (i. e. your phone and DSS key settings). To test the keys an d lamps: 1. Turn the 20DS&apos[...]
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INDeX 20DS User's Guide 38DHB0002UKCN – Issue 3 March 2000 Announced transfer ............... 7 Answering calls ..................... 5 Associating the unit ............... 8 Calls Answer ................................ 5 Make ................................... 5 Card i nsert .......................... 10 Change association ...............[...]