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Lucent Technologies 555-670-116 manual

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Table of contents for the manual

  • Page 1

    MERLIN LEGEND ® Communications System Relea se 7.0 Pocket Refe rence 555-670-116 Comcode 108370305 Issue 1 April 1999[...]

  • Page 2

    Notic e Every e ffort has been made to e nsure that the in format ion in th is guide is co mplete and accura te at th e time of printing. Inform ation, however, is subject to chan ge. See Appendi x A, “Cu stomer Suppor t Informa tion,” in System Progr amming , for impor tant inf ormation. Y our Responsibility for Y our Sys te m’ s Security T [...]

  • Page 3

    Canadian D epartment of Communic ations (DO C) Interference In form ation This d igital app aratu s does n ot exceed t he C lass A lim its for r adio noise emissions set out in the r adio i nterfere nce regul ations of th e Ca nadian Departm ent of C ommunic ations. Le Pré sent App areil N umérique n’émet pas de bruits radio électriqu es dép[...]

  • Page 4

    Ordering Information For mo re infor mation about Lucent T echno logies document s, refer to the sectio n entitled , “Related D ocuments” in “About This Guide.” Support T ele ph on e Nu mb er In the co ntinenta l US, Lucen t T e chnologies p rovides a toll -free customer helpli ne 24 hou rs a da y . Call the Luc ent T echnolo gies Helpline [...]

  • Page 5

    MERLIN LEGEND Com munications System Release 7.0 Pock et Referenc e 555-670 -1 16 Issue 1 Apr il 1999 v Contents Release 7.0 Enhancements (April 19 99) 1 Release 6.1 Enhancements (August 1998) 4 Release 6.0 Enhancements (F ebruary 1998) 7 Release 5.0 Enhancements (June 1997) 11 Release 4.2 Enhancements (June 1997) 15 Release 4.1 Enhancements (June [...]

  • Page 6

    MERLIN LEGEND Com munications System Release 7.0 Pock et Referenc e 555-670 -1 16 Issue 1 April 199 9 Contents vi Ordering Code s 45 Control Unit Modules 70 Adjunct Su mmary 80 Power Supply Unit Load Requi rements 90 Unit Lo ad Calculatio n Rules 90 Unit Loa d Rat i ng of Sys tem Modu les 91 Unit Loa d Rat i ng of Sys tem Tru n ks, Telephon es, and[...]

  • Page 7

    MERLIN LEGEND Com munications System Release 7.0 Pock et Referenc e 555-670 -1 16 Iss ue 1 April 1999 1 Release 7.0 E nhan cement s (Apri l 1999) Release 7.0 Enhancements (April 1999) Release 7.0 inclu des all Releas e 6.1 fu nctiona lity , plu s the enhancem ents li sted bel ow . ■ MLS an d En hanced T ip/Ring (ET R) T elephone Suppor t One of t[...]

  • Page 8

    MERLIN LEGEND Com munications System Release 7.0 Pock et Referenc e 555-670 -1 16 Iss ue 1 April 1999 2 Release 7.0 E nhan cement s (Apri l 1999) ■ Priority Ca ll Queuin g Priority call queuing pro vides the ability to: — Place som e caller s ahea d of oth ers who are wa iting for the same agent gro up . — Give key clien ts priority ove r oth[...]

  • Page 9

    MERLIN LEGEND Com munications System Release 7.0 Pock et Referenc e 555-670 -1 16 Iss ue 1 April 1999 3 Release 7.0 E nhan cement s (Apri l 1999) ■ MLX He adset Operat ion Heads et operati on in Release 7.0 ha s been enhanced so that MLX he adset ope ration m ore clos ely mimi c s the han dset operation in th e following ways: — When a person i[...]

  • Page 10

    MERLIN LEGEND Com munications System Release 7.0 Pock et Referenc e 555-670 -1 16 Iss ue 1 April 1999 4 Release 6.1 Enh ancem ents (A ugust 19 98) Release 6.1 Enhancements (August 1998) Release 6.1 inclu des all Releas e 6.0 fu nctiona lity plu s the enhancem ents li sted bel ow . ■ Privat e Netw orkin g Releas e 6.1 e nhance s the fu nctioning o[...]

  • Page 11

    MERLIN LEGEND Com munications System Release 7.0 Pock et Referenc e 555-670 -1 16 Iss ue 1 April 1999 5 Release 6.1 Enh ancem ents (A ugust 19 98) ■ Group Cal ling E nha ncem ents A calli ng group can ha ve a single non-l ocal membe r that is defin ed by the Uni form Dial Plan and exist s on ano ther M ERLIN LEGEN D Comm unication s System co nne[...]

  • Page 12

    MERLIN LEGEND Com munications System Release 7.0 Pock et Referenc e 555-670 -1 16 Iss ue 1 April 1999 6 Release 6.1 Enh ancem ents (A ugust 19 98) ■ SMDR In addi tion to SM DR opti ons for no n-netwo rk call s placed t o and from th e local sys tem, system manag ers now can progr am SMDR to log i ncoming and outg oing U DP calls , or the y can ch[...]

  • Page 13

    MERLIN LEGEND Com munications System Release 7.0 Pock et Referenc e 555-670 -1 16 Iss ue 1 April 1999 7 Release 6.0 Enh ancem ents (F ebrua ry 1998) ■ WinSPM The S ystem Pro gramming and M aintena nce (SP M) softw are is now available in a Windows format called WinSPM. For R6.1 and late r systems , WinSPM provides a grap hical user interfac e (GU[...]

  • Page 14

    MERLIN LEGEND Com munications System Release 7.0 Pock et Referenc e 555-670 -1 16 Iss ue 1 April 1999 8 Release 6.0 Enh ancem ents (F ebrua ry 1998) — T oll Savings . Priv ate net work ed trunks m ay all ow you t o realize significant cost savings on long-d istance and toll calls by perfo rming ta ndem switch ing in the following two ways: — Ca[...]

  • Page 15

    MERLIN LEGEND Com munications System Release 7.0 Pock et Referenc e 555-670 -1 16 Iss ue 1 April 1999 9 Release 6.0 Enh ancem ents (F ebrua ry 1998) Althoug h man y featur es are ava ilable using tie trunks for network connect ivity , PRI ta ndem trunks pro vide gre atly enhanc ed featur es and faste r call setup. For this reason, PRI is recomm end[...]

  • Page 16

    MERLIN LEGEND Com munications System Release 7.0 Pock et Referenc e 555-670 -1 16 Iss ue 1 April 1999 10 Release 6.0 Enh ancem ents (F ebrua ry 1998) ■ Centrex T r ansf er via R emote Call F orward ing Centr ex T ransfer via Remote Call Forw arding can be used in all system m odes of opera tion to send ou tside ca lls to a re mote tele phone nu m[...]

  • Page 17

    MERLIN LEGEND Com munications System Release 7.0 Pock et Referenc e 555-670 -1 16 Iss ue 1 April 1999 11 Release 5.0 Enh ancem ents (Ju ne 199 7) Release 5.0 Enhancements (Jun e 1997) Release 5.0 inclu des all Releas e 4.2 fu nctiona lity , plu s the enhancem ents li sted bel ow . ■ Comput er T elepho ny Integ ration (CTI ) Beginn ing wit h Relea[...]

  • Page 18

    MERLIN LEGEND Com munications System Release 7.0 Pock et Referenc e 555-670 -1 16 Iss ue 1 April 1999 12 Release 5.0 Enh ancem ents (Ju ne 199 7) — Cal ling group dis tribut ion. — ISDN PRI Routing by Dial Plan. — An extension on the M ERLIN LEGEND Communica tions System. — Remote a ccess. NOTE: In the c ase of r emote acce ss calls, th e o[...]

  • Page 19

    MERLIN LEGEND Com munications System Release 7.0 Pock et Referenc e 555-670 -1 16 Iss ue 1 April 1999 13 Release 5.0 Enh ancem ents (Ju ne 199 7) Any t y pe of ins ide or out side lin e that is normal l y availab le to a sing le-lin e t eleph on e can be a ssigned t o a HotLi ne extens ion. Genera lly , the HotL ine tele phone does no t receive cal[...]

  • Page 20

    MERLIN LEGEND Com munications System Release 7.0 Pock et Referenc e 555-670 -1 16 Iss ue 1 April 1999 14 Release 5.0 Enh ancem ents (Ju ne 199 7) The pr imary a nd seco ndary ann ouncem ent op tions, wh en use d together, allo w an initial message to play for callers, followed by a repe ating an nounce ment t hat, for e xampl e, urges c aller s to [...]

  • Page 21

    MERLIN LEGEND Com munications System Release 7.0 Pock et Referenc e 555-670 -1 16 Iss ue 1 April 1999 15 Release 4.2 Enh ancem ents (Ju ne 199 7) If these telepho nes are conne cted to commu nicat ions system releases prio r to 5.0, they ar e recog nized b y the commun icatio ns system as 10- button te lephone s. Release 4.2 Enhancements (Jun e 199[...]

  • Page 22

    MERLIN LEGEND Com munications System Release 7.0 Pock et Referenc e 555-670 -1 16 Iss ue 1 April 1999 16 Release 4.2 Enh ancem ents (Ju ne 199 7) ■ Improve ment s to St ation M essag e Detai l Recordi ng (SMDR) and Su pport for MERL IN LEGE ND Re port er Appl icatio n The S MDR feat ure is e nhance d to pr ovide m ore detail s abo ut calling gro [...]

  • Page 23

    MERLIN LEGEND Com munications System Release 7.0 Pock et Referenc e 555-670 -1 16 Iss ue 1 April 1999 17 Release 4.1 Enh ancem ents (Ju ne 199 7) — Data Report — T al k and Qu eue Time Dis tributio n Repor t — Ti m e of Day Repor t — ICLID Call Distribution Re port — Facility Grade-of-Service Rep ort ■ Maint enance Enha ncements ■ Cha[...]

  • Page 24

    MERLIN LEGEND Com munications System Release 7.0 Pock et Referenc e 555-670 -1 16 Iss ue 1 April 1999 18 Release 4.0 Enh ancem ents (M arch 1 996) Users can overri de the C overage VMS O ff button st atus at any time by pressing the pr ogram med Covera ge V MS Off butto n to turn the LED on or off. ■ Nigh t Servi c e Group Line Assign ment Beginn[...]

  • Page 25

    MERLIN LEGEND Com munications System Release 7.0 Pock et Referenc e 555-670 -1 16 Iss ue 1 April 1999 19 Release 4.0 Enh ancem ents (M arch 1 996) ISDN Ordering Code (IOC) Pa ckage “ S” (basic call h andling) servic e configur ation an d Multil ine Hunt se rvice confi gurati on on designat ed cent ral office sw itches. ■ New Control Unit Modu[...]

  • Page 26

    MERLIN LEGEND Com munications System Release 7.0 Pock et Referenc e 555-670 -1 16 Iss ue 1 April 1999 20 Release 4.0 Enh ancem ents (M arch 1 996) ■ Forwar ding Dela y Option Each u ser can program a For warding Delay set ting for the Forw ard, Re mote Call Forw ardin g, or Follow Me featu res. T he forwa rding delay is th e num ber of times th a[...]

  • Page 27

    MERLIN LEGEND Com munications System Release 7.0 Pock et Referenc e 555-670 -1 16 Iss ue 1 April 1999 21 Release 3.1 Enh ancem ents (M arch 1 996) ■ Seven- Digit Passwo rd for SPM Release 4. 0 has in creased syst em secu rity by re quiring a 7-digit passw ord for sy stem m anage rs or technician s who u se Sy stem Progr ammin g and Mainten ance ([...]

  • Page 28

    MERLIN LEGEND Com munications System Release 7.0 Pock et Referenc e 555-670 -1 16 Iss ue 1 April 1999 22 Release 3.1 Enh ancem ents (M arch 1 996) ■ Disallowe d List Incl uding Nu mbers Of ten Associa ted w ith T oll F raud A facto ry-set Disa llowe d List 7 c ontai ns def ault ent ries, whi ch are nu mbers freque ntly assoc iated wi th toll f ra[...]

  • Page 29

    MERLIN LEGEND Com munications System Release 7.0 Pock et Referenc e 555-670 -1 16 Iss ue 1 April 1999 23 Release 3.0 Enh ancem ents (A ugust 19 94) Release 3.0 Enhancements (August 1994) Release 3.0 inclu des all Releas e 2.1 fu nctiona lity plu s the enhancem ents li sted bel ow . ■ Equipme nt New ha rdware includes a variet y of com ponen ts. A[...]

  • Page 30

    MERLIN LEGEND Com munications System Release 7.0 Pock et Referenc e 555-670 -1 16 Iss ue 1 April 1999 24 Release 3.0 Enh ancem ents (A ugust 19 94) — Inspecti on of Lines/Trunks disp lays only t hose li nes an d trunks con figured on system rather tha n all 80 facilities. — Extensions and facilities in M aintenance Busy (both man ual and automa[...]

  • Page 31

    MERLIN LEGEND Com munications System Release 7.0 Pock et Referenc e 555-670 -1 16 Iss ue 1 April 1999 25 Release 3.0 Enh ancem ents (A ugust 19 94) ■ Addit ional Featur es The st atus of Le ave W ord Call ing (L WC) and Pr ivacy are retaine d across cold starts. Caller ID (CLASS SM ICLID a nd PRI ) are av ailable on pri mary cove rage and retu rn[...]

  • Page 32

    MERLIN LEGEND Com munications System Release 7.0 Pock et Referenc e 555-670 -1 16 Iss ue 1 April 1999 26 Release 2.1 Enh ancem ents (A ugust 19 94) Release 2.1 Enhancements (August 1994) Refer to Release 2.1 Notes for de tailed desc riptions of R elease 2.1 enhancem ents. R elease 2 .1 incl udes a ll Releas e 2.0 fun ction ality plus th e enhance m[...]

  • Page 33

    MERLIN LEGEND Com munications System Release 7.0 Pock et Referenc e 555-670 -1 16 Iss ue 1 April 1999 27 Release 2.1 Enh ancem ents (A ugust 19 94) — The C all T y pe fi eld and the Cal led Nu mber field on the SMDR re port ar e chan ged fo r both the Basic a nd ISDN report f ormats . — An 012 port t hat is pr ogram med a s a gen eric voice mes[...]

  • Page 34

    MERLIN LEGEND Com munications System Release 7.0 Pock et Referenc e 555-670 -1 16 Iss ue 1 April 1999 28 Release 2.1 Enh ancem ents (A ugust 19 94) ■ Addi tional App licatio n Packag es, T elep hones, Adjunc ts, and Adapter Addition al appl ication packag es, adju ncts, and adapter enhanc ements include t he fol lowing: — A Digital Announcer Un[...]

  • Page 35

    MERLIN LEGEND Com munications System Release 7.0 Pock et Referenc e 555-670 -1 16 Iss ue 1 April 1999 29 Release 2.0 Enh ancem ents (O ctober 1992) Release 2.0 Enhancements (October 1992) Refer to Release 2.0 Notes for detai led desc riptions of Re lease 2.0 enhancem ents. R elease 2 .0 incl udes a ll Releas e 1.1 fun ction ality plus th e enhance [...]

  • Page 36

    MERLIN LEGEND Com munications System Release 7.0 Pock et Referenc e 555-670 -1 16 Iss ue 1 April 1999 30 Release 2.0 Enh ancem ents (O ctober 1992) — Enhanc ements to display promp ts inclu de autom atic posti ng of a Do Not Distur b message (fo r MLX displ ay tele phone s or other multiline tele phones, a Poste d Message but ton must be progra m[...]

  • Page 37

    MERLIN LEGEND Com munications System Release 7.0 Pock et Referenc e 555-670 -1 16 Iss ue 1 April 1999 31 Release 1.1 Enh ancem ents (O ctober 1992) — Internal digita l switch ing elem ent (DS E) loop back tes t for all modul es — B-chan nel loop back test for ML X modu les — B-chan nel line o r call service s tates disp lay — Error log ent [...]

  • Page 38

    MERLIN LEGEND Com munications System Release 7.0 Pock et Referenc e 555-670 -1 16 Iss ue 1 April 1999 32 Design Bene fi ts ■ SPM SPM enh ancem ents inclu de ope ration in Eng lish, Fre nch, or Spanis h, faste r backu p and rest ore, an d auto matic on screen display of rep orts as they ar e created, with a Browse capability for rea ding th e repo[...]

  • Page 39

    MERLIN LEGEND Com munications System Release 7.0 Pock et Referenc e 555-670 -1 16 Iss ue 1 April 1999 33 Envi ronmen tal Sp ecifi cati ons DS1 inte rfac e can be c on fi g ur ed fo r c o n ne cti on of eit h er T 1 o r PR I for basic call control with the 4ESS or 5ESS PRI service specifications. Basic Rate int erfac e (BRI) S/ T protocol supports p[...]

  • Page 40

    MERLIN LEGEND Com munications System Release 7.0 Pock et Referenc e 555-670 -1 16 Iss ue 1 April 1999 34 Envi ronmen tal Sp ecifi cati ons Backbo ard Mounti ng Hardware Re quirements This refers to the types of wall constructio n to which the backboard will be attached. Hardwa re ha s a com bined pul lout fo rce of 650 lb . (294.8 k g). W hen mount[...]

  • Page 41

    MERLIN LEGEND Com munications System Release 7.0 Pock et Referenc e 555-670 -1 16 Iss ue 1 April 1999 35 Power a nd Gr ounding ■ Do no t place anything on to p of carri ers. ■ Do no t install the contro l unit under any d evice tha t may dr ip fluid, s uch as a n air co nditione r . ■ Do not e xpose th e contr ol unit to m oisture, cor rosive[...]

  • Page 42

    MERLIN LEGEND Com munications System Release 7.0 Pock et Referenc e 555-670 -1 16 Iss ue 1 April 1999 36 Power a nd Gr ounding — A metallic undergr ound water p ipe must b e supplemented b y the meta l frame of the building, a c oncrete-e ncased ground , or a gro und r ing. — Other l ocal me tal unde rground s ystems o r local un dergr ound str[...]

  • Page 43

    MERLIN LEGEND Com munications System Release 7.0 Pock et Referenc e 555-670 -1 16 Iss ue 1 April 1999 37 Control Unit Interface s — The 145 D prote ctor pr ovides AC surg e protecti on for t he entire syste m, inclu ding the po wer sup ply module. One un it provides p rotectio n for s ix outlets. — The 146 C prote ctor pr ovides Ce ntral O ffic[...]

  • Page 44

    MERLIN LEGEND Com munications System Release 7.0 Pock et Referenc e 555-670 -1 16 Iss ue 1 April 1999 38 Netw o rk Inte rface Re quiremen ts Network Interface Requirements FCC Registration DOC Registration Line /Trunk T y pe Facility Interface C ode Network Interface Loop-start 02LS2 RJ11C, RJ14C, RJ21X Ground-start 02G S2 RJ11C, RJ14C , RJ21X DID [...]

  • Page 45

    MERLIN LEGEND Com munications System Release 7.0 Pock et Referenc e 555-670 -1 16 Iss ue 1 April 1999 39 Hardware and Software Capacities Hardware and Software Capacities Y ou can conf igure t he system as a st and-a lone un it or as part o f a private ne twork. Maxim um syste m capacities are as follows: — Up to 108 simul taneo us two-p arty co [...]

  • Page 46

    MERLIN LEGEND Com munications System Release 7.0 Pock et Referenc e 555-670 -1 16 Iss ue 1 April 1999 40 Hardware and Software Capacities Hardwar e and S oftw are Ca paciti es Limi t Cons tra inin g Factor 100D Module (maximum 2 per carrier ) 3 800 NI-BRI Module (maximum 3 p er carrier) 5 Accoun t Codes Characters pe r code 16 Allowed/Disallowed Li[...]

  • Page 47

    MERLIN LEGEND Com munications System Release 7.0 Pock et Referenc e 555-670 -1 16 Iss ue 1 April 1999 41 Hardware and Software Capacities CTI Link 1 ✓ Data H unt Gr oups Number of g roups Members p er group Groups per mem ber 32 20 1 Direct Inward Dia ling Number of blo cks Number of trunks 2 80 Directories System Directory Listings Extension Dir[...]

  • Page 48

    MERLIN LEGEND Com munications System Release 7.0 Pock et Referenc e 555-670 -1 16 Iss ue 1 April 1999 42 Constr aining F actors Constraining F act ors This section describ es the constra ining fact ors tha t limit the capabilities supp lied in the previous t able. Calling Gro ups Member s of gr oups . QCCs canno t be members of c alling groups beca[...]

  • Page 49

    MERLIN LEGEND Com munications System Release 7.0 Pock et Referenc e 555-670 -1 16 Iss ue 1 April 1999 43 Constr aining F actors Primar y and se condary de lay ann ouncem ents pe r system . With Release 5.0 and later systems, up to 10 primary a nd one seco ndary announcement device can be de signated for e ach calling group. Eac h annou ncemen t dev[...]

  • Page 50

    MERLIN LEGEND Com munications System Release 7.0 Pock et Referenc e 555-670 -1 16 Iss ue 1 April 1999 44 Constr aining F actors System Prog ramming Equipme nt Remot e access over rides o nsite pr ogram ming ex cept du ring backup or restor e. T elepho nes (n ot simu ltaneou sly) MLX- 20L . RAM l imit an d the total inclu des the MLX-20 L teleph one[...]

  • Page 51

    MERLIN LEGEND Com munications System Release 7.0 Pock et Referenc e 555-670 -1 16 Iss ue 1 April 1999 45 Orderi ng Cod es Ordering Codes Component PEC/SAP Comcode App. C ode MODEL S MERLIN LEGEND R7 Control Un it 6 140-CU7 R7.0 Processor ( CKE4) 108424136 517P 33A Power Supply M odule 107793275 391C1 Backplane/Basic Hou sing and Car rier 108059304 [...]

  • Page 52

    MERLIN LEGEND Com munications System Release 7.0 Pock et Referenc e 555-670 -1 16 Iss ue 1 April 1999 46 Orderi ng Cod es WinSPM Floppy – Exte rnal Use 6141-SPM 40805 9384 555-670- 803 Win SPM CD RO M – Internal Ser vices Use 408059392 555-670- 804 WinSPM Fl oppy – Internal Ser vices Use 408059400 555-670- 805 Expans ion Un it 61490/A 102799 [...]

  • Page 53

    MERLIN LEGEND Com munications System Release 7.0 Pock et Referenc e 555-670 -1 16 Iss ue 1 April 1999 47 Orderi ng Cod es 408 GS/LS-MLX Mod (QTY: 2) 108236902 517D29 008 ATL Mod ule 105351092 517B3 Customer Ref. CD-ROM 1 (Attribute : DOC52) 108289034 5 55-661-800 Customer Ref. Paper Manua ls 2 (Attribute : DOC51) 108303264 5 55-661-100 Network Ref.[...]

  • Page 54

    MERLIN LEGEND Com munications System Release 7.0 Pock et Referenc e 555-670 -1 16 Iss ue 1 April 1999 48 Orderi ng Cod es Network Ref. P aper Manual (Attribute : NRD01) 108289703 555-661- 150 MERLIN LEGEND DS1 DSU/ CSU Bundle (Inactive) 6140-61J 106715 R6.1 Processor ( CKE4) 108282765 517M 33A Power Supply 107793275 391C1 Backup Card 107779878 10A2[...]

  • Page 55

    MERLIN LEGEND Com munications System Release 7.0 Pock et Referenc e 555-670 -1 16 Iss ue 1 April 1999 49 Orderi ng Cod es SPM—UNIX 10774 1266 SPM—DOS 10774 1258 R3.0 Customer R ef. Manuals 10771 3679 MERLIN LEGEND Upgrade— M II to R3 (Inactive) R3.1 Processor 107752693 517D33 Blank Translati on Card 107245243 10A1 Kit of Parts (C over Labels [...]

  • Page 56

    MERLIN LEGEND Com munications System Release 7.0 Pock et Referenc e 555-670 -1 16 Iss ue 1 April 1999 50 Orderi ng Cod es MLX Secure T elephon es MLX-10DS English (black) 3156- 03S 10718 5076 7712DO2D1-00 3 MLX-28DS English (black) 3156- 04S 10718 5050 7713D02D1-00 3 MLX-20LS English (black) 3156- 05S 10718 5068 7713D01D1-00 3 Fiber Inte rface Card[...]

  • Page 57

    MERLIN LEGEND Com munications System Release 7.0 Pock et Referenc e 555-670 -1 16 Iss ue 1 April 1999 51 Orderi ng Cod es 34-Button B IS/DIS 10664 1095 Z7305H04C-0 03 MERLIN PFC™ ( ATL) 10668 1562 SET CO MM 50A PFC paper 406956367 Single-Line Telep hones 2500 YMGL 3101-KFD /A Black 107005043 2 500YMGL-003 Misty crea m 107005050 2500YMG L-215 2500[...]

  • Page 58

    MERLIN LEGEND Com munications System Release 7.0 Pock et Referenc e 555-670 -1 16 Iss ue 1 April 1999 52 Orderi ng Cod es MDW 9031P TransTalk™ Wireless Te lephone Set (stand-alon e product shipped w/ power pack) Black 3204-07B MDW 9031P TransTalk™ Wireless Te lephone Set (sets for use w ith wireless carrier assembly) Black 3204-W7B TransTalk Wi[...]

  • Page 59

    MERLIN LEGEND Com munications System Release 7.0 Pock et Referenc e 555-670 -1 16 Iss ue 1 April 1999 53 Orderi ng Cod es Appli catio ns SPM V ersion 2.16–DOS 61495 10725 9905 SPM V ersion 2.16–UN IX 61496 107259913 SPM V ersion 3.18–DOS 61495 10725 9905 SPM V ersion 3.18–UN IX 61496 107259913 SPM V ersion 4.15–DOS 61508 10788 6608 SPM V [...]

  • Page 60

    MERLIN LEGEND Com munications System Release 7.0 Pock et Referenc e 555-670 -1 16 Iss ue 1 April 1999 54 Orderi ng Cod es UNIX CAS Rate T ables 406140764 3.5 SW ATT MTS IS-III UNIX CAS Upgrade 500 (250-500) 1201-U 15A 40689 8254 UN/CAS UPGR IS CAS Upgrade to NANP 1201-U16A IS CAS NANP M/L&S – 25 Upgrade NA NP 1 201-U17A IS II CAS Upgrade to I[...]

  • Page 61

    MERLIN LEGEND Com munications System Release 7.0 Pock et Referenc e 555-670 -1 16 Iss ue 1 April 1999 55 Orderi ng Cod es PassageW ay Direct Connec t (R2) 8302-500 4 07214782 PassageWay upgra de R1 to R2 8302- 520A 40718 9802 PassageWay R2 and Commence 3.1 8302-522 PassageWay Softwar e 407214782 Commence Softw are 407528512 PassageWay R2 and Commen[...]

  • Page 62

    MERLIN LEGEND Com munications System Release 7.0 Pock et Referenc e 555-670 -1 16 Iss ue 1 April 1999 56 Orderi ng Cod es 4-port voice/2- port f ax messagin g system 7 7052- 204 106221 4 port dialog4, 2 por t fax 407910033 Monitor – col or 407900547 6-port voice/2- port f ax messagin g system 7 7052- 206 106222 6 port dialog4, 2 por t fax 4079100[...]

  • Page 63

    MERLIN LEGEND Com munications System Release 7.0 Pock et Referenc e 555-670 -1 16 Iss ue 1 April 1999 57 Orderi ng Cod es 50 Seats 7052-750U 106242 4 07914464 100 Seats 7052-752U 106243 4 07914472 250 Seats 7052-755U 106244 4 07914480 Inactive MERLIN M ail V oice Messaging MERLIN Ma il Voice Messag ing System for the ME RLIN LEGEND Communication s [...]

  • Page 64

    MERLIN LEGEND Com munications System Release 7.0 Pock et Referenc e 555-670 -1 16 Iss ue 1 April 1999 58 Orderi ng Cod es DISCONTINUED Controller Assembly with Display Keyboard Display Assembly with Wall- Mountin g 406891572 Call Alert Softwar e 406891721 Bracket Assembly, ATL Telephone Mountin g 4 06891937 Fixture, Displ ay Wallmount 406891929 PC [...]

  • Page 65

    MERLIN LEGEND Com munications System Release 7.0 Pock et Referenc e 555-670 -1 16 Iss ue 1 April 1999 59 Orderi ng Cod es User Guide Applicat i on (core) 10 Users Li cense Phonetastic Adm i n Guide User Guide Applicat i on (core) 25 Users Li cense Phonetastic Adm i n Guide User Guide Applicat i on (core) 50 Users Li cense Phonetastic Adm i n Guide [...]

  • Page 66

    MERLIN LEGEND Com munications System Release 7.0 Pock et Referenc e 555-670 -1 16 Iss ue 1 April 1999 60 Orderi ng Cod es Passage Direct Connect 407214782 MERLIN LEGEND ESC Software 40779 9857 RMB Integr ation Sftwr V1.0 J1P260TH1 L-8 0 18-port System 61517 2.5GB Bla nk Tape (QTY: 3) 407557073 Color Mo nitor 40650 4571 Snap-on Ferrite (QTY: 6) 4076[...]

  • Page 67

    MERLIN LEGEND Com munications System Release 7.0 Pock et Referenc e 555-670 -1 16 Iss ue 1 April 1999 61 Orderi ng Cod es Right to Use Wallboard Software 61518 /A 407799782 Mandatory T urnkey Install (Sftwr) 6 1519 407799808 Incremental Trainin g (1 Day) 61520 40779 9790 Incremental T raining (2 Days) 61521 407799816 Sftwr RTU fro m 5 up to 12 queu[...]

  • Page 68

    MERLIN LEGEND Com munications System Release 7.0 Pock et Referenc e 555-670 -1 16 Iss ue 1 April 1999 62 Orderi ng Cod es Aux Power ( 2 required ) 21691 Transform er (2012-D) 10259 9354 TRN SF-2012D-4 9 Adapter ( 248B) 10280 2113 ADP TR-248B-50 Cord 10293 7620 CORD-D 6AP-87 Adapter ( 400B) 10415 2558 ADP TR-400B2 Electrostatic di scharge/ (ESD) sup[...]

  • Page 69

    MERLIN LEGEND Com munications System Release 7.0 Pock et Referenc e 555-670 -1 16 Iss ue 1 April 1999 63 Orderi ng Cod es Four Additiona l Channels (1-minute r ecording per channel) 3 119-041 Four Channel System (1-minute r ecording per channel, remote recording cap ability) 3271- 141 407038512 ADP02/A Eight Channel System (1-minute r ecording per [...]

  • Page 70

    MERLIN LEGEND Com munications System Release 7.0 Pock et Referenc e 555-670 -1 16 Iss ue 1 April 1999 64 Orderi ng Cod es Inactiv e System Ad juncts and Adapter s ExpressRoute 100 0 Data Unit 107651796 V.35 Cabl e 107651275 7500B data m odule 10565 7639 7500B-L1 Stand-alon e power supply 405509852 WP901 10L7 Multiple m ounting 10544 1166 Z77A 7500A[...]

  • Page 71

    MERLIN LEGEND Com munications System Release 7.0 Pock et Referenc e 555-670 -1 16 Iss ue 1 April 1999 65 Orderi ng Cod es Inactive Sing le-line T elephones Program, Pause , and Auto Dial butto n conceal kit for 8100- series Kit-D 18236 3 telephones 106248370 A nalog Speakerphone 3131-004 10378 6786 D8W-87 7FT Black 106270325 M OD-CS201A-003 Misty c[...]

  • Page 72

    MERLIN LEGEND Com munications System Release 7.0 Pock et Referenc e 555-670 -1 16 Iss ue 1 April 1999 66 Orderi ng Cod es MLX T elephone s—Miscel laneous Ad d -Ons/Rep lacemen t P arts Handsets an d Cords Handset Hook (b lack) 845544998 Handset Hook (wh ite) 84554 5003 Handset (black) 106050065 K2S1- 003 Handset (white) 106053408 K2S1-264 Handset[...]

  • Page 73

    MERLIN LEGEND Com munications System Release 7.0 Pock et Referenc e 555-670 -1 16 Iss ue 1 April 1999 67 Orderi ng Cod es Desk Stand s and Wall Mounts Adjustable desk stan d, 10-button ( inactive) 103746855 11A Adjustable desk stan d, 34-button ( inactive) 103746863 11C Fixed desk stan d, 5- & 10-button ( inactive) 103746848 10A Desk stand/wall[...]

  • Page 74

    MERLIN LEGEND Com munications System Release 7.0 Pock et Referenc e 555-670 -1 16 Iss ue 1 April 1999 68 Orderi ng Cod es SYSTI MAX ® MERLIN Wiring Kit 3103-MER 106393671 110A1 tro ugh (5) 104407960 110AB1-100 JP 12 modular block (2) 104409960 110AB1-100 FT punch down block (1) 10382 3845 D-Rings (6 ) 842139248 Patch cords 12 cor ds, 4-pair, 5’ [...]

  • Page 75

    MERLIN LEGEND Com munications System Release 7.0 Pock et Referenc e 555-670 -1 16 Iss ue 1 April 1999 69 Orderi ng Cod es NOTES[...]

  • Page 76

    MERLIN LEGEND Com munications System Release 7.0 Pock et Referenc e 555-670 -1 16 Iss ue 1 April 1999 70 Orderi ng Cod es Control Unit Modules Module Tru n k Ty p e Extens ion T ype Processor N/A N/A Power suppl y N/A N/A 008 (ATL) N/A Analog mult iline tele phones 008 MLX 1 1 For newe r vintages of thi s module, firmware can b e upgraded by using [...]

  • Page 77

    MERLIN LEGEND Com munications System Release 7.0 Pock et Referenc e 555-670 -1 16 Iss ue 1 April 1999 71 Orderi ng Cod es Specifica tions Highl ights : 68E C020 processor at 16 M Hz, built-in 1200/2400 -bps modem; built-in diagn ostics; Hybrid/PBX, Key, or B ehind Switch mode option; 1.5 MB RAM backup for 4 days; PCMCIA interface Ports : 3 RS-232- [...]

  • Page 78

    MERLIN LEGEND Com munications System Release 7.0 Pock et Referenc e 555-670 -1 16 Iss ue 1 April 1999 72 Orderi ng Cod es Control Un it Module s —Cont inued Modu le Tr u n k Typ e Exte nsion T ype 012 (T/R) N/A Single-line telep hones; Intuity AUDIX ® ; Messaging 2000; T/R adjuncts (such as answering or fax machin e); analog d a ta devices (such[...]

  • Page 79

    MERLIN LEGEND Com munications System Release 7.0 Pock et Referenc e 555-670 -1 16 Iss ue 1 April 1999 73 Orderi ng Cod es Specificat ions Capacity : 12 T /R extensions on 2-way voic e transmission path with sup port for telephones with message-wa i ting lights, 2 TTRs Ringing current : 105-Vrms, 30-Hz sinusoidal ringi ng superimposed on -48 VDC REN[...]

  • Page 80

    MERLIN LEGEND Com munications System Release 7.0 Pock et Referenc e 555-670 -1 16 Iss ue 1 April 1999 74 Orderi ng Cod es Control Unit Modules —Con tinued Module T runk T ype Exte nsi on Type 100D 1 1 For newe r vintages of thi s module, firmware can b e upgraded by using a PCMCIA card. T1 or P RI T1 emulates 24 lines/trunks : loop-start, ground-[...]

  • Page 81

    MERLIN LEGEND Com munications System Release 7.0 Pock et Referenc e 555-670 -1 16 Iss ue 1 April 1999 75 Orderi ng Cod es Specificat ions Capacity : 24 ch annels (“virtual” lines/trun ks) for voice and analog da ta or for digital data only (T1 ); or 23 B-channels for voice and data, and 1 channel used for signaling (PRI). Supp orts networking i[...]

  • Page 82

    MERLIN LEGEND Com munications System Release 7.0 Pock et Referenc e 555-670 -1 16 Iss ue 1 April 1999 76 Orderi ng Cod es Control Unit Modules — Contin ued Module T runk T ype Exte nsi on Type 408 GS/LS- MLX 1 1 For Release 2.0 and later systems only. Loop-start o r ground-star t 1 PFT telephone 408 GS/LS-ID- MLX 1, 2 2 For newe r vintages of thi[...]

  • Page 83

    MERLIN LEGEND Com munications System Release 7.0 Pock et Referenc e 555-670 -1 16 Iss ue 1 April 1999 77 Orderi ng Cod es Specificat ions Capacity : 4 gr ound-start and/ or loop-start lines/t runks, 8 digital e xtension jacks for MLX extensions, including: ■ MLX voice onl y ■ MLX voice wi th V oice Announce to Busy ■ MLX voice and MFM with T/[...]

  • Page 84

    MERLIN LEGEND Com munications System Release 7.0 Pock et Referenc e 555-670 -1 16 Iss ue 1 April 1999 78 Orderi ng Cod es Control Unit Modules — Contin ued Module T runk T ype Exte nsi on Type 800 (LS) 1 1 Although this MERLIN ® II module i s supported, the following are recommended for the system: 400 GS/LS , 408 GS/LS, 408 GS/LS-MLX, 800 GS/LS[...]

  • Page 85

    MERLIN LEGEND Com munications System Release 7.0 Pock et Referenc e 555-670 -1 16 Iss ue 1 April 1999 79 Orderi ng Cod es Specificat ions Capacity : 8 loop -start lines/trunks for 2- way analog voice/ data communicat ions, 2 PFT tele phones Signaling : Lo op-start Capacity : 8 lines/ trunks, 2 TTRs Transmi ssion : Incoming calls only; 2- way (1-pai[...]

  • Page 86

    MERLIN LEGEND Com munications System Release 7.0 Pock et Referenc e 555-670 -1 16 Iss ue 1 April 1999 80 Orderi ng Cod es Adjunc t Summary Equip ment T ype Specific ations Lucent Te c h n o l o g i e s Produc ts Alerts (AC) 1 1 Cannot be co nnected to a QC C. ■ Any audible o r visual alert that operates on 20– 30 Hz ringing signals. ■ Assoc[...]

  • Page 87

    MERLIN LEGEND Com munications System Release 7.0 Pock et Referenc e 555-670 -1 16 Iss ue 1 April 1999 81 Orderi ng Cod es Interfa ce LS o r GS/LS T/R MFM GP A SAA Line/ Tr u n k Jack T/R Exte nsi on Jack 1 1 T/R jacks o n an 01 2 (T/R) or 016 (T /R) mod ule, or for Release 7.0 and later systems, jacks progra mmed for T/R opera tion on an 016 ETR mo[...]

  • Page 88

    MERLIN LEGEND Com munications System Release 7.0 Pock et Referenc e 555-670 -1 16 Iss ue 1 April 1999 82 Orderi ng Cod es Adjunc t Summary— Continue d Equip ment Ty p e Specifi cations Lucen t T echnologie s Prod ucts Cordless Telephon e 1 1 Cannot be co nnected to a QCC. ■ Must have tou ch-tone dialing capability when connecte d via MFM; rotar[...]

  • Page 89

    MERLIN LEGEND Com munications System Release 7.0 Pock et Referenc e 555-670 -1 16 Iss ue 1 April 1999 83 Orderi ng Cod es Interface LS or GS/LS T/R MFM GP A SAA Line/ Tr u n k Jack T/R Exte nsion Jack 1 1 T/R jacks on an 012 (T /R) or 016 (T/R) module, or for Release 7.0 and later systems, jacks progra mmed for T/R opera tion on an 016 ETR module. [...]

  • Page 90

    MERLIN LEGEND Com munications System Release 7.0 Pock et Referenc e 555-670 -1 16 Iss ue 1 April 1999 84 Orderi ng Cod es Adjunc t Summary —Continue d Equip ment Ty p e Specification s Lucent T echnologies Produc ts Fax 1 1 Cannot be co nnected to a QCC. ■ Must have touch-t one dialing capability when conne cted via MFM; rota ry or touch-tone d[...]

  • Page 91

    MERLIN LEGEND Com munications System Release 7.0 Pock et Referenc e 555-670 -1 16 Iss ue 1 April 1999 85 Orderi ng Cod es Interface LS or GS/LS T/R MFM GP A SAA Line/ Tr u n k Jack T/R Exte nsion Jack 1 1 T/R jacks on an 012 (T /R) or 016 (T/R) module, or for Release 7.0 and later systems, jacks progra mmed for T/R opera tion on an 016 ETR module. [...]

  • Page 92

    MERLIN LEGEND Com munications System Release 7.0 Pock et Referenc e 555-670 -1 16 Iss ue 1 April 1999 86 Orderi ng Cod es Adjunc t Summary —Continue d Equip ment Ty p e Specificati on Lucen t Te c h n o l o g i e s Produc ts Headset for MLX telephone (N/ A) Starset Mira ge Supra Supra NC Headset Adapter ■ Connect s directly to telephone OTHER j[...]

  • Page 93

    MERLIN LEGEND Com munications System Release 7.0 Pock et Referenc e 555-670 -1 16 Iss ue 1 April 1999 87 Orderi ng Cod es Interface LS or GS/LS T/R MFM GP A SAA Line/ Tr u n k Jack T/R Exte nsion Jack 1 1 T/R jacks on an 012 (T /R) or 016 (T/R) module, or for Release 7.0 and later systems, jacks progra mmed for T/R opera tion on an 016 ETR module. [...]

  • Page 94

    MERLIN LEGEND Com munications System Release 7.0 Pock et Referenc e 555-670 -1 16 Iss ue 1 April 1999 88 Orderi ng Cod es Adjunc t Summary —Continue d Equip ment Ty p e Specificat ions Lucent T echnologies Produc ts Music-On-Hold 1 1 If you use e quipment that rebroadcasts mu sic or other copyrighted materials, yo u may be required to obtai n a c[...]

  • Page 95

    MERLIN LEGEND Com munications System Release 7.0 Pock et Referenc e 555-670 -1 16 Iss ue 1 April 1999 89 Orderi ng Cod es Interface LS or GS/LS T/R MFM GP A SAA Line/ Tr u n k Jack T/R Exte nsion Jack 1 1 T/R jacks on an 012 (T/R) or 016 (T /R) module, or for Release 7.0 and later systems, jacks progr ammed for T/R operation o n an 016 ETR module. [...]

  • Page 96

    MERLIN LEGEND Com munications System Release 7.0 Pock et Referenc e 555-670 -1 16 Iss ue 1 April 1999 90 Power S upply Unit Loa d Requi rement s Power Supply Unit Load Requirements Unit Load Calcu lation Rules Mode Installed Modu les C alc ula tion Hybrid/PBX, Modified Key, or Behind Switch 6 1 1 The 391 A1 and 391A2 pow er suppl y units genera ll [...]

  • Page 97

    MERLIN LEGEND Com munications System Release 7.0 Pock et Referenc e 555-670 -1 16 Iss ue 1 April 1999 91 Power S upply Unit Loa d Requi rement s Power Sup ply Unit Load Requirements —Continue d Unit Load Rating o f System Modules Module Unit Load Modul e Uni t Load 008 12.0 408 GS/LS 1 2.0 008 MLX 13.5 408 GS/LS- ID-MLX 12.0 008 OPT 8. 0 408 (LS)[...]

  • Page 98

    MERLIN LEGEND Com munications System Release 7.0 Pock et Referenc e 555-670 -1 16 Iss ue 1 April 1999 92 Power S upply Unit Loa d Requi rement s Power Sup ply Unit Load Requirements —Continue d Unit Load Rating of System Tru n ks, T elephon es, a nd Adjunct s Networ k Access T runks 1 Unit L o ad DID 1.0 DS1 0.0 GS/LS 0.0 Tie 1.4 T elephon es MLX[...]

  • Page 99

    MERLIN LEGEND Com munications System Release 7.0 Pock et Referenc e 555-670 -1 16 Iss ue 1 April 1999 93 Power S upply Unit Loa d Requi rement s Opti ona l Equ ipm ent EICON board ( CTI link interface in NetW are server) 0.0 EICON DIV A 2.1or later board (CTI link in terface in Windows N T platform ) 0.0 DSS console 2 0.9 MFM 3 1.3 General Purpose [...]

  • Page 100

    MERLIN LEGEND Com munications System Release 7.0 Pock et Referenc e 555-670 -1 16 Iss ue 1 April 1999 94 Power S upply Unit Loa d Requi rement s Syste m Feature A vaila bility by Opera t ing Mode Mode Featur e PBX Ke y Behind Switch Account Code E ntry ✓✓✓ Authorizati on Codes ✓✓✓ Automatic Maintena nce Busy ✓✓✓ Automatic Route Se[...]

  • Page 101

    MERLIN LEGEND Com munications System Release 7.0 Pock et Referenc e 555-670 -1 16 Iss ue 1 April 1999 95 Power S upply Unit Loa d Requi rement s System F eature Availability b y Opera ting Mo de —Continu ed Mode Featur e PBX Ke y Behind Switch Reminder C ancel ✓✓✓ Remote Access ✓✓✓ Remote Call Forward ✓✓✓ Service Obser ving ✓?[...]

  • Page 102

    MERLIN LEGEND Com munications System Release 7.0 Pock et Referenc e 555-670 -1 16 Iss ue 1 April 1999 96 Tele phone and Opera tor C onsole Featu res T elephon e and Operator Console Features K Key mode P Hybrid/P BX mode B Behind S witch mode Feature Program Code Feature Code Account Code E ntry *82 82 + code Alarm 1 *759 Authorizati on Code *80 80[...]

  • Page 103

    MERLIN LEGEND Com munications System Release 7.0 Pock et Referenc e 555-670 -1 16 Iss ue 1 April 1999 97 Tele phone and Opera tor C onsole Featu res MLX-5D, MLX-10D ML X-16DP , MLX-28D MLX-20L Single- Line ML X-5, MLX-10 Analog Multiline 1 1 Includes the MDW 9000, MDC 9000, an d MLC-5 telephones. ETR MLS KPB KPB KPB KP KPB KP B KPB KPB KPB KPB KPB [...]

  • Page 104

    MERLIN LEGEND Com munications System Release 7.0 Pock et Referenc e 555-670 -1 16 Iss ue 1 April 1999 98 Tele phone and Opera tor C onsole Featu res T e lephone and Operator C onsole Features —Continu ed Feature Program Code Feature Code Caller ID (name/number toggle) *763 763 Call Waiting On Off Call Waiting Pickup *11 **11 87 Camp-On *57 57 C[...]

  • Page 105

    MERLIN LEGEND Com munications System Release 7.0 Pock et Referenc e 555-670 -1 16 Iss ue 1 April 1999 99 Tele phone and Opera tor C onsole Featu res MLX-5D, MLX-10D ML X-16DP , MLX-28D MLX-20L Single- Line ML X-5, MLX-10 Analog Multiline 1 1 Includes the MDW 9000, MDC 9000, an d MLC-5 telephones. ETR MLS KPB KPB KPB KPB KPB KPB KPB KPB KPB KPB KPB [...]

  • Page 106

    MERLIN LEGEND Com munications System Release 7.0 Pock et Referenc e 555-670 -1 16 Iss ue 1 April 1999 100 Tele phone and Opera tor C onsole Featu res T elephon e and Operator Console Features —Continu ed Feature Pr ogram Code Featur e Code Extension Status Direct-Line Console 1 Status Off Status 1 Status 2 Telephone s (rooms or agents) Status Off[...]

  • Page 107

    MERLIN LEGEND Com munications System Release 7.0 Pock et Referenc e 555-670 -1 16 Iss ue 1 April 1999 101 Tele phone and Opera tor C onsole Featu res MLX-5D, MLX-10D ML X-16DP , MLX-28D MLX-20L Single- Line ML X-5, MLX-10 Analog Multiline 1 1 Includes the MDW 9000, MDC 9000, an d MLC-5 telephones. ETR MLS KPB KPB KPB KPB KPB KPB KPB KPB KPB KPB KPB[...]

  • Page 108

    MERLIN LEGEND Com munications System Release 7.0 Pock et Referenc e 555-670 -1 16 Iss ue 1 April 1999 102 Tele phone and Opera tor C onsole Featu res T elephon e and Operator Console Features —Continu ed Feature Program Code Feature Code Group Page A uto Dial butt on *22 + paging group ext. no. Headset Option s Auto Answer Hang Up 1 Mute (Headset[...]

  • Page 109

    MERLIN LEGEND Com munications System Release 7.0 Pock et Referenc e 555-670 -1 16 Iss ue 1 April 1999 103 Tele phone and Opera tor C onsole Featu res MLX-5D, MLX-10D ML X-16DP , MLX-28D MLX-20L Single- Line ML X-5, MLX-10 Analog Multiline 1 1 Includes the MDW 9000, MDC 9000, an d MLC-5 telephones. ETR MLS KPB KPB KPB KPB KPB KPB KPB KPB KPB KPB KPB[...]

  • Page 110

    MERLIN LEGEND Com munications System Release 7.0 Pock et Referenc e 555-670 -1 16 Iss ue 1 April 1999 104 Tele phone and Opera tor C onsole Featu res T elephon e and Operator Console Features —Continu ed Feature Pr ogram Code Feature Code Messaging ( continued) Receiving message s Delete Message 1 Next Message 1 Return Call 1 Scroll 1 1 Display t[...]

  • Page 111

    MERLIN LEGEND Com munications System Release 7.0 Pock et Referenc e 555-670 -1 16 Iss ue 1 April 1999 105 Tele phone and Opera tor C onsole Featu res MLX-5D, MLX-10D ML X-16DP , MLX-28D MLX-20L Single- Line ML X-5, MLX-10 Analog Multiline 1 1 Includes the MDW 9000, MDC 9000, an d MLC-5 telephones. ETR MLS KPB KPB KPB KPB KPB KPB KPB KPB KPB KPB KPB[...]

  • Page 112

    MERLIN LEGEND Com munications System Release 7.0 Pock et Referenc e 555-670 -1 16 Iss ue 1 April 1999 106 Tele phone and Opera tor C onsole Featu res T elephon e and Operator Console Features —Continu ed Feature Program Code Featu re Code Reminder Service Set 1 1 English on l y: time is 1 2-hour (0100–1259 + 2(A) or 7(P). French a nd Spanish: t[...]

  • Page 113

    MERLIN LEGEND Com munications System Release 7.0 Pock et Referenc e 555-670 -1 16 Iss ue 1 April 1999 107 Tele phone and Opera tor C onsole Featu res MLX-5D, MLX-10D ML X-16DP , MLX-28D MLX-20L Single- Line ML X-5, MLX-10 Analog Multiline 1 1 Includes the MDW 9000, MDC 9000, an d MLC-5 telephones. ETR MLS KPB KPB KPB KPB KPB KPB KPB KPB KPB KPB KPB[...]

  • Page 114

    MERLIN LEGEND Com munications System Release 7.0 Pock et Referenc e 555-670 -1 16 Iss ue 1 April 1999 108 Tele phone and Opera tor C onsole Featu res T elephon e and Operator Console Features —Continu ed Feature Program Code Featur e Code Saved Number Dial *85 Send/Remove M essage 1 1 System o perator featur e only. *38 38 + ext. no. Service O bs[...]

  • Page 115

    MERLIN LEGEND Com munications System Release 7.0 Pock et Referenc e 555-670 -1 16 Iss ue 1 April 1999 109 Tele phone and Opera tor C onsole Featu res MLX-5D, MLX-10D ML X-16DP , MLX-28D MLX-20L Single- Line ML X-5, MLX-10 Analog Multiline 1 1 Includes the MDW 9000, MDC 9000, an d MLC-5 telephones. ETR MLS KPB KPB KPB KPB KPB KPB KPB KPB KPB KPB KPB[...]

  • Page 116

    MERLIN LEGEND Com munications System Release 7.0 Pock et Referenc e 555-670 -1 16 Iss ue 1 April 1999 110 Refer ence Do cument s Reference Documents Document Number Title System Documen ts 555-670 -100 Custom er D ocumen tat io n Pac kage 1 1 The MERLIN LEGEND Custom er Documentation Package consi sts of the paper versi ons of the System Man ager?[...]

  • Page 117

    MERLIN LEGEND Com munications System Release 7.0 Pock et Referenc e 555-670 -1 16 Iss ue 1 April 1999 111 Refer ence Do cument s Maintenance Error Codes T echnical Adden dum Erro r Code D escriptio n Action 0001 TIMEOUT COLD START: System programm ing OK. No action require d; however, if problem per sists, troubleshoot the proc essor. 0002 POWER UP[...]

  • Page 118

    MERLIN LEGEND Com munications System Release 7.0 Pock et Referenc e 555-670 -1 16 Iss ue 1 April 1999 112 Refer ence Do cument s Maintenance Error Codes —Cont inued T echnical Addendum Erro r Code D escriptio n Action 0010 INVALID SLOT INTERRUPT: Cannot dete rmine module responsibl e for interrupt. Check modu les and repla ce if necessary ; if pr[...]

  • Page 119

    MERLIN LEGEND Com munications System Release 7.0 Pock et Referenc e 555-670 -1 16 Iss ue 1 April 1999 113 Refer ence Do cument s Maintenance Error Codes —Cont inued T echnical Adden dum Erro r Code D escriptio n Action 0405 ABK FAULTY CARD: Unknown cause o f a bad card. Reset card and retry. If pro blem persists, try anot her card. If still not w[...]

  • Page 120

    MERLIN LEGEND Com munications System Release 7.0 Pock et Referenc e 555-670 -1 16 Iss ue 1 April 1999 114 Refer ence Do cument s Maintenance Error Codes —Cont inued T echnical Addendum Erro r Code De scription Action 0C04 MWL Fac Timeout: Two consecutive messages to update Message W aiting lights have been sent acr oss the private network for the[...]

  • Page 121

    MERLIN LEGEND Com munications System Release 7.0 Pock et Referenc e 555-670 -1 16 Iss ue 1 April 1999 115 Refer ence Do cument s Maintenance Error Codes —Cont inued T echnical Adden dum Erro r Code De scription Action 1C05 INVALID FMW 29 DETECTED: Incompatibility problem; specified video endpoint or UDM is connected t o a n 00 8 o r 4 08 MLX modu[...]

  • Page 122

    MERLIN LEGEND Com munications System Release 7.0 Pock et Referenc e 555-670 -1 16 Iss ue 1 April 1999 116 Refer ence Do cument s Maintenance Error Codes —Cont inued T echnical Addendum Erro r Code De scription Act io n 4C01 POOL EMPTY: System needed t o use a trunk i n a pool but no trunks were physically present i n the pool— i.e., all of the [...]

  • Page 123

    MERLIN LEGEND Com munications System Release 7.0 Pock et Referenc e 555-670 -1 16 Iss ue 1 April 1999 117 Refer ence Do cument s Maintenance Error Codes —Cont inued T echnical Adden dum Erro r Code D escriptio n Action 6C06 DS1 REMOTE MULTIFRAME: Far end of ne twork interface is experiencing loss of multiframe; service on link h as been lost. Usu[...]

  • Page 124

    MERLIN LEGEND Com munications System Release 7.0 Pock et Referenc e 555-670 -1 16 Iss ue 1 April 1999 118 Refer ence Do cument s Maintenance Error Codes —Cont inued T echnical Addendum Erro r Code D escription Action 6C10 BRI NET INV 2B+D LB ACT: Service on li n k has been lost. Usually none; l ink should retu rn to normal once test is completed.[...]

  • Page 125

    MERLIN LEGEND Com munications System Release 7.0 Pock et Referenc e 555-670 -1 16 Iss ue 1 April 1999 119 Refer ence Do cument s Maintenance Error Codes —Cont inued T echnical Adden dum Erro r Code D escriptio n Action 7401 TRK UPLINK MESSAGE ERROR: Communicatio n problems between processor and modules; unrecognize d message from module to proces[...]

  • Page 126

    MERLIN LEGEND Com munications System Release 7.0 Pock et Referenc e 555-670 -1 16 Iss ue 1 April 1999 120 Refer ence Do cument s Maintenance Error Codes —Cont inued T echnical Addendum Erro r Code De scription Action 7805 INVALID SLOT NUMBER: Rare; software could not process an event detecti on because slo t number was invalid. None; if pro blem [...]

  • Page 127

    MERLIN LEGEND Com munications System Release 7.0 Pock et Referenc e 555-670 -1 16 Iss ue 1 April 1999 121 Refer ence Do cument s Maintenance Error Codes —Cont inued T echnical Adden dum Erro r Code D escriptio n Action 8402 WINK TOO SHORT: Outbound di aling problem s on tie trunks. Wink fr om the far end of network inter face is less t han 100 ms[...]

  • Page 128

    MERLIN LEGEND Com munications System Release 7.0 Pock et Referenc e 555-670 -1 16 Iss ue 1 April 1999 122 Refer ence Do cument s Maintenance Error Codes —Cont inued T echnical Addendum Erro r Code D escriptio n Action 840B NO LOOP CURRENT: Communicatio n problems between m odu le an d CO; no loop current. If err or occurs four times consecutively[...]

  • Page 129

    MERLIN LEGEND Com munications System Release 7.0 Pock et Referenc e 555-670 -1 16 Iss ue 1 April 1999 123 Refer ence Do cument s Maintenance Error Codes —Cont inued T echnical Adden dum Erro r Code D escriptio n Action 9803 MCARD 12-VOLT ERROR: Memory card vo ltage is incorrect. Reset card and t ry again. If problem per sists, replace card and tr[...]

  • Page 130

    MERLIN LEGEND Com munications System Release 7.0 Pock et Referenc e 555-670 -1 16 Iss ue 1 April 1999 124 Refer ence Do cument s Maintenance Error Codes —Cont inued T echnical Addendum Erro r Code D escriptio n Action A801 CTI LINK HIDDEN RESET: Occurs during a h i dden reset. If several of the se occur, and the client applic ation has “ slow?[...]

  • Page 131

    MERLIN LEGEND Com munications System Release 7.0 Pock et Referenc e 555-670 -1 16 Iss ue 1 April 1999 125 Refer ence Do cument s NOTES[...]

  • Page 132

    MERLIN LEGEND Com munications System Release 7.0 Pock et Referenc e 555-670 -1 16 Iss ue 1 April 1999 126 Refer ence Do cument s Module/Component History T echnical Addendum Module/ Componen t PEC Comcode Appara tus Code Backplane Basic 106388614 403E 107007114 403G Expansion 6149 0 106388630 403F 61450 1070071 22 403H Power Supply 120 V 10 5743801[...]

  • Page 133

    MERLIN LEGEND Com munications System Release 7.0 Pock et Referenc e 555-670 -1 16 Iss ue 1 April 1999 127 Refer ence Do cument s T echnical Adden dum Release Use d I n HW V in t FW Vint No tes All Used in control units 6140-CU1, 61 40-CU2, 6140- CU3, 6140-INT, 6140-220, 614 0-CUL, 6140-P3C, 61 40-P3D, 6140-P3E, 6140-P4D, 61 40-P4F and 6140- SEC All[...]

  • Page 134

    MERLIN LEGEND Com munications System Release 7.0 Pock et Referenc e 555-670 -1 16 Iss ue 1 April 1999 128 Refer ence Do cument s Module/Component History —Cont inued T echnical Addendum Module/ Componen t PE C Comcode Apparatus Code Processo r (cont’d ) R3.0 107040 438 517A33 107438921 5 17B33 R3.1 107752 693 517D33 R4.0 107743 403 517C33 R6.0 [...]

  • Page 135

    MERLIN LEGEND Com munications System Release 7.0 Pock et Referenc e 555-670 -1 16 Iss ue 1 April 1999 129 Refer ence Do cument s T echnical Adden dum Release Use d I n HW Vint FW Vint Notes 3.0 01 ML R3.0 or later; no FM used; used in con trol units 6140- CU3, 6140-P 3C, 6140-P3D, 6140-P3E, 6141-U3LA, 61 41-103A 02 ML R3.0 or later; n o FM used; hi[...]

  • Page 136

    MERLIN LEGEND Com munications System Release 7.0 Pock et Referenc e 555-670 -1 16 Iss ue 1 April 1999 130 Refer ence Do cument s Module/Component History —Cont inued T echnical Addendum Module/ Componen t PEC Comc ode Ap paratus Code Feature M odule (cont’d ) R1.1 106825 888 517F25 106999873 517F 25B 106999899 517F 25C R2.0 106874 738 517G25 10[...]

  • Page 137

    MERLIN LEGEND Com munications System Release 7.0 Pock et Referenc e 555-670 -1 16 Iss ue 1 April 1999 131 Refer ence Do cument s T echnical Adden dum Release Use d I n HW Vint FW V int No tes 1.1 SW = 1 .1 V5.3 See QPPCN 266MT. 1.1 SW = 1 .1 V7.3 See QPPCN 292MT. 1.1 SW = 1 .1 V7.7 See QPPCN 308MT. 2.0 SW = 2 .0 V8.2 See QPPCN 279MT. 2.0 SW = 2 .0 [...]

  • Page 138

    MERLIN LEGEND Com munications System Release 7.0 Pock et Referenc e 555-670 -1 16 Iss ue 1 April 1999 132 Refer ence Do cument s Module/Component History —Cont inued T echnical Addendum Module/ Componen t PEC Comc ode Apparatus Code 008 A TL 61385 10398 3508 517A3 61485 105351092 517B3 008 MLX 61486 105628010 517A21 107798183 517B 21 108333717 51[...]

  • Page 139

    MERLIN LEGEND Com munications System Release 7.0 Pock et Referenc e 555-670 -1 16 Iss ue 1 April 1999 133 Refer ence Do cument s T echnical Adden dum Release Use d I n HW Vin t FW Vint Notes All 0.1 0.B 0.1 0.B Reduce d package; no telephone us er’s guide 0.4 1.1 0.4 1.3 05 All 02 11 03 12 Fixes ring patterns and ring trip 03 14 Eliminates f l as[...]

  • Page 140

    MERLIN LEGEND Com munications System Release 7.0 Pock et Referenc e 555-670 -1 16 Iss ue 1 April 1999 134 Refer ence Do cument s Module/Component History —Cont inued T echnical Addendum Module/ Componen t PEC Comcode Apparatus Code 016 T/R 61507 107824948 517B34 108333691 517D 34 016 ETR 61512A 10 8359571 517A56 016 MLX 61511 A 108333 659 517A54 [...]

  • Page 141

    MERLIN LEGEND Com munications System Release 7.0 Pock et Referenc e 555-670 -1 16 Iss ue 1 April 1999 135 Refer ence Do cument s T echnical Adden dum Release Use d I n HW Vin t FW Vint Notes 4.0, 1.4i App Vintage 04 R4.0 and later 7 7 All Tie tr unk only LS, GS, DI D, and PRI emul ation adde d Meets BC interoperability specs Improv ed EMI perfo rma[...]

  • Page 142

    MERLIN LEGEND Com munications System Release 7.0 Pock et Referenc e 555-670 -1 16 Iss ue 1 April 1999 136 Refer ence Do cument s Module/Component History —Cont inued T echnical Addendum Module/ Componen t PE C Com code Apparatus Code 800 DID 61488 105628002 517A20 105628077 517B 20 106936644 517C 20 106995251 517D 20 108318478 517G20 800 GS/LS 61[...]

  • Page 143

    MERLIN LEGEND Com munications System Release 7.0 Pock et Referenc e 555-670 -1 16 Iss ue 1 April 1999 137 Refer ence Do cument s T echnical Adden dum Release Use d I n HW Vint FW Vint Notes All 01 11 02 01 Fixes DID call misrouting 03 12 Eliminates fals e error messa ges 04 17 Cost-reduced ver sion All US 03 1.1 App Vintage 13. R3 .0 and later 03 1[...]

  • Page 144

    MERLIN LEGEND Com munications System Release 7.0 Pock et Referenc e 555-670 -1 16 Iss ue 1 April 1999 138 Refer ence Do cument s T elephon e LEDs MLX- 20L Co nsole T echnical Addendum Syst em Prog ramm ing LED S tat us Menu Green LE D Red LED Option Option ON OFF ON OFF Lines Trunks Tie Lines Inmode Incoming tie line is touch- tone Incoming tie lin[...]

  • Page 145

    MERLIN LEGEND Com munications System Release 7.0 Pock et Referenc e 555-670 -1 16 Iss ue 1 April 1999 139 Refer ence Do cument s T elephon e LEDs —Contin ued DSS Cons ole T echnical Adden dum Syst em Prog ram- ming M enu Red LED St atu s Option Option ON OFF F LASHING Extensions Account (FACE ) Forced Account Code Entry assigned Forced Account Co[...]

  • Page 146

    MERLIN LEGEND Com munications System Release 7.0 Pock et Referenc e 555-670 -1 16 Iss ue 1 April 1999 140 Refer ence Do cument s T elephon e LEDs —Contin ued DSS Cons ole —Continu ed T echnical Addendum Syst em Prog ram- ming Menu Red LED Status Option Option ON OFF F LASHING Nig ht Serv ice Exclude List Telephone is excluded Telep hone is not [...]

  • Page 147

    MERLIN LEGEND Com munications System Release 7.0 Pock et Referenc e 555-670 -1 16 Iss ue 1 April 1999 141 Refer ence Do cument s Wiring Const rain ts System Wi ri ng ■ System wit hin 5 fe et of de dicated AC po wer out let. ■ System wit hin 25 f eet of t he net work interfa ce. ■ T eleph ones wi thin 10 00 cab le feet (304.8 m) of all teleph [...]

  • Page 148

    MERLIN LEGEND Com munications System Release 7.0 Pock et Referenc e 555-670 -1 16 Iss ue 1 April 1999 142 Refer ence Do cument s NOT E: If you ar e usi ng WinS PM, follow the in structio ns packaged with the softwar e. Dire ct Local Co nn ection Follow these ste ps to access SPM when you are directly conne cted to the syst em via th e admi nistrati[...]

  • Page 149

    MERLIN LEGEND Com munications System Release 7.0 Pock et Referenc e 555-670 -1 16 Iss ue 1 April 1999 143 Refer ence Do cument s When Calling NSAC Do the follo wing bef ore you call Tier III for tro ublesho oting: 1. C heck and recrea te the problem . 2. Conn ect you r lap top or PC so you ar e ready . 3. Kno w the soft ware version of your syste m[...]

  • Page 150

    MERLIN LEGEND Com munications System Release 7.0 Pock et Referenc e 555-670 -1 16 Iss ue 1 April 1999 144 Refer ence Do cument s T echnical Support T elephone Numbers T echnical Addendum Product or Serv ice Comment s T elepho ne Number Lucent T echnologies Equip ment NSAC Tech S upport PARTNER, MERLIN, VINTAGE , CLASSIC 800-552 -3293 TSC Tech Su pp[...]

  • Page 151

    MERLIN LEGEND Com munications System Release 7.0 Pock et Referenc e 555-670 -1 16 Iss ue 1 April 1999 145 Refer ence Do cument s NOTES[...]

  • Page 152

    MERLIN LEGEND Com munications System Release 7.0 Pock et Referenc e 555-670 -1 16 Iss ue 1 April 1999 146 Refer ence Do cument s NOTES[...]

  • Page 153

    147 Ease of Finding Informatio n . . . . . . Clarity . . . . . . Completeness . . . . . . Accuracy . . . . . . Organization . . . . . . App earan ce . . . . . . Examples . . . . . . Illustrati ons . . . . . . Overall Satisf action . . . . . . Excellent Good Fai r Poor ❑ ❑ ❑ ❑ ❑ ❑ ❑ ❑ Name: T elephone Number: Company/ Addr e ss : Y o[...]